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Published by Candace Bentel, 2018-03-14 09:20:40

Sappi InTouch 18_05

Sappi Head Of ce Internal Newsletter
Interim performance reviews now underway
14 March 2018
Sappi is halfway through its nancial year, which means it’s time to conduct our interim performance reviews. The interim review period runs from March to April every year. The conversation with your line manager should focus on the following:
} A check-in on existing objectives and plans, as well as to assess progress against these objectives
} Determine if anything signi cant has changed since the objective-setting meeting and adjust accordingly
} Discuss and input development objectives onto Sappi Learning (Cornerstone)
} Adjust, add or clarify performance expectations
} Provide value-added feedback
} Provide coaching and identify any
support needed
} Identify performance concerns, so they
can be corrected as soon as possible.
Performance contract and interim review results
SAP Performance Management System
Update Universal Pro le for Talent Management and career pathing purposes
Sappi Learning (Cornerstone)
Discuss and input your performance contract with your line manager
Sappi Learning (Cornerstone)
End April
For any queries or assistance, contact your HR Business Partner.
Sappi Learning offers an excellent course to help you be more effective in the performance management process. With the interim performance reviews currently taking place, it’s a good idea to do this refresher course and get some valuable tips on how to:
• Identify the root causes of performance issues
• Prevent performance problems
• Actively listen to employees
• Have quality conversations during performance feedback
• Manage coaching, feedback and tutoring.
Effectively Managing Employee Performance
LearnSmart LLC • Smarter Training. Never Open a Textbook
Learn how to prevent performance problems, identify, counsel and take action. We are an Accredited PDU Provider.
45 lectures 1.5 hours All levels English
A course to help manage employee performance

Up close with...
Barbara Mpungose (Service Delivery Manager, Gauteng)
14 March 2018
1.What makes you happy? Without a doubt my family. I’m a
mother of three and there is nothing that brings me more joy than seeing my family happy.
2.How do you deal with stress? If someone or something consistently
causes stress in my life, I limit the amount of time I spend with that person or thing. I also try and unwind by relaxing at home on my own, reading a book and sometimes having a glass of wine or two.
3.What is your most treasured possession? De nitely my memory box. It is a box lled with photos and small
gifts from my childhood and high school years. My rst few CDs (from artists Cher and Shola Ama) are also in this box, as well as photos of my children, mom, siblings and my late dad.
4.Who is the person in history you admire the most? The most
obvious one for me is Nelson Rolihlahla Mandela. He set aside the bitterness of enduring 27 years in apartheid prisons
– and the weight of centuries of colonial division, subjugation and repression – to personify the spirit and practice of Ubuntu. He perfectly understood that people are dependent on other people for individuals
and society to prosper. He embodied what he proclaimed; he walked the talk, eg when he invited his former jailer to attend his presidential inauguration as a VIP guest, as well as the man who led the State’s case against him at the
Rivonia Trial.
5.What is your favourite book? Things fall apart by Chinua Achebe
(one of the rst African novels written in English to receive global critical acclaim). I was introduced to this late great African author by my high school English teacher, Ms Reid. I also love the historical novel Shades by Marguerite Poland. I fell in love with the author’s style of writing and the tragedies of Crispin and the three Pumani brothers.
6.What is your favourite movie or play? There are many, like Cry
the Beloved Country, Ghandi, To Kill a Mocking Bird and Hotel Rwanda to name a few. These are all based on real life events.
7.Share a hidden gem in SA that is worth the visit. The Wild Coast
in my home province of KZN. I love its scenic beauty, the quiet beaches and cliffs, and of course the warm and friendly Zulu and Xhosa people and their rich culture.
8.What was your rst job?
Ten years ago, I worked in Richards
Bay as a barista at Gloria Jeans Coffees. It wasn’t the best of jobs, but that’s where I fell in love with coffee.
9.Which talent would you most like to have? I love singing, but
I know I don’t have a good voice at all. I would love to have been able to sing or
play a musical instrument.
10.What character trait do you value most in a person?
There are many ... integrity, commitment, compassion, loyalty, imagination and a sense of humour.
11.What can’t you live without? My family. I cannot go a day
without seeing or talking to them. They are everything to me and worth more than any material possession I could have.
What don’t people at Sappi know 12. about you? I get teary-eyed
watching movies about families (especially parent-child relationships) and about overcoming moral challenges.
What excites you about working 13. for Sappi? Sappi is an evolving
company and it is really exciting to be part of this great evolution (the
people, culture, products etc).
Who should be featured next? You can nominate
Who at Sappi Head Of ce would you like to know more about? A senior manager, a quiet colleague, someone everyone deals with, or one of our execs? We invite you to nominate speci c people you would like to
see featured in the ‘Up Close with...’ column.
Send your suggestion/s to
[email protected]

14 March 2018
Listeriosis: how to be safe
and avoid contamination
The massive outbreak of listeriosis in South Africa is a grim reminder that manufacturers and consumers need to take food safety very seriously. It was recently determined that ready-to-eat processed meat, speci cally polony from Enterprise and Rainbow Chicken – is strongly associated with the development of this bacterial diseases.
Consumers are advised to ‘quarantine’ suspected products (placing them in sealed bags and removing them from their home). Large outlets such as Checkers, Pick n
Pay and Woolworths urge buyers to return them to the store for a refund, even if these products are open or half-eaten.
Avoid the spread of Listeria in
your home
Food implicated in the outbreak, including polony and viennas, may be contaminated with the Listeria bacteria on the inside and outside of the packaging. The bacteria can ‘cross-contaminate’ other foods that are stored in the fridge.
Therefore, people who have polony and other ready-to-eat meat products from these producers in their fridge, should thoroughly clean and decontaminate their fridges, knives, cutting boards and kitchen surfaces.
How to clean and decontaminate
The best way is to use warm water and soap. Then, decontaminate all kitchen surfaces, fridges and machinery with
a dilution of bleach (eg Jik). Mix one teaspoon of unscented bleach to one litre of water. Flood the surface with the bleach and leave it to stand for ten minutes.
Also take cutting machinery apart and soak them in the bleach solution.
As a general precaution, it is important to clean refrigerators regularly, and to clean your hands and kitchen surfaces often.
What else can I do to keep my kitchen free from Listeria?
Listeria can contaminate other food
products through spills in the fridge.
} Clean up all spills right away – especially juices from processed foods and raw meats. Consider using paper towels to avoid transferring germs from a
cloth towel.
} Clean the inside walls and shelves of
your refrigerator with warm water and liquid soap, then rinse. Once a month, clean the fridge with a mixture of bleach and water.
Listeria can spread from one surface
to another.
} Thoroughly wash food preparation surfaces with warm, soapy water. Every month, clean the surfaces with a mixture of bleach and water.
} Wash cutting boards with warm, soapy water after each use. Nonporous acrylic, plastic or glass boards can be washed in a dishwasher.
} Dish cloths, towels and cloth grocery bags should be washed often in hot water or in the hot cycle of a washing machine.
} Wash your hands with warm water and soap for at least 20 seconds, before and after handling food.
Shops have been instructed to remove products made at these factories from their shelves. The National Department of Health has also released a notice to warn people to avoid all processed meat products sold as ready-to-eat meats.
Avoid the spread of Listeria in your home
Always ensure that good basic food hygiene is followed:
} Thoroughly cook raw foods – all bacteria
are killed at temperatures above 70oC
} Wash your hands before preparing food, before eating and after going to the toilet
} Wash raw vegetables and fruits thoroughly before eating
} Separate raw and cooked food, and don’t mix utensils and surfaces when preparing food
} Wrap or cover foods with a sheet of plastic wrap or foil, or put foods in plastic bags or clean, covered containers before placing them in the refrigerator. Make sure foods do not leak juices onto other foods
} Use leftover, precooked and ready- to-eat foods as soon as possible. The longer they are stored in the refrigerator, the more chance of Listeria to grow.
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What to do if you suspect
Listeriosis (continued)
Good to know
14 March 2018
Seek medical care and tell the doctor about eating possibly contaminated foods over the past two months. This is especially important if you are pregnant, age 65 or older, or have a weakened immune system.
If you ate food possibly contaminated with Listeria and do not feel sick, most experts believe you don’t need tests or treatment. Talk with your medical provider if you have questions about what to do after eating possibly contaminated food.
Foods to avoid: Polony, viennas and other sausages, ready-to-eat cold meats.
Symptoms of Listeriosis: Fever, muscle aches, nausea, diarrhea, headaches, confusion, convulsions.
Who is at risk? Pregnant women, people aged 65 or older, or those with a weakened immune system.
Feedback sessions
to discuss Engagement Survey Results
Two feedback sessions on the 2017 Engagement Survey results have been scheduled for next week.
} Monday 19 March, 10:00 – 11:00 } Friday 23 March, 13:30 – 14:30
Both sessions will take place in the Oxford meeting room on the ground oor, where high-level feedback will be given to ensure that all employees are aware of the results, as well as the next steps in dealing the outcomes of the survey.
The sessions (which are not mandatory) are intended for anyone who has not attended a focus session.
Bestmed to carry 1% VAT increase on behalf of members
The amendment to the Value-added
Tax (VAT) Act, increasing the VAT rate from 14% to 15%, will be implemented from 01 April 2018. As a result, provider tariffs for services offered – such as doctors, specialists, hospitals, medicines, consumables and broker commissions – will increase by 1% for medical schemes.
The good news is that Bestmed will not pass on the increased VAT burden to its members. Member contributions will remain the same and Bestmed will incur the cost on behalf of its members.
Executive Manager of Finance at Bestmed, Jessogan Chetty, has also con rmed that no interim increases will be made until
31 December 2018, when contributions will be reassessed based on the scheme’s nancial performance during the year.

14 March 2018
Creating an accessible environment (or not)
Many attempts are made to accommodate people with a disability, but these often fail due to a lack of proper planning – and common sense!
Here are examples of ‘epic’ fails, giving us insight into some of the daily challenges faced by people with disabilities in a world where there is still not enough understanding of what it means to be disabled.
Spot the problems:
Totally inaccessible for disabled people.
The ‘suicide ramps’...
Wouldn’t that hurt to read the warning sign in braille?
Using the description ‘deaf and
dumb’ is not acceptable. The fact that someone doesn’t speak a verbally expressed language, doesn’t mean they’re incapable of communicating, or cognitively impaired.

14 March 2018
They’re circling
around you.
What is Phishing? A technique used by hackers to fraudulently acquire sensitive information – emails, passwords, credit card details.
Don’t become the bait. Find out more about phishing on:
Don’t be bait!
By now, you’re hopefully aware of the Sappi Cyber Security Campaign that launched in March.
Tackling such issues as phishing, Wi-Fi security, online identity theft and much more, Sappi launched the campaign to test and educate all employees and their families on the dangers of cyber attacks. With a unique style and clever design, we hope to make online security a priority throughout Sappi during the following months.
Be on thelookout for more tests, posters, videos and content shared.
Remember – if something looks phishy, it probably is.
For more information, please visit or report any suspicious activity to [email protected]

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