Behind the Wheel Q3 Fall 2022 ~ Where Are Your Next Drivers Coming From?

Q3 FALL 2022

THE OFFICIAL MAGAZINE OF THE MARYLAND MOTOR TRUCK ASSOCIATION

Where
Are Your

Next
Drivers
Coming

From?

INSIDE: Focus: Driver 2022 TDC 2022
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CONTENTS Q3 FALL 2022

COVER STORY
14 Where Are Your Next Drivers Coming From?

Industry experts offer knowledgable input

BY ERIC J. FRANCIS

FEATURES

9 Talk to Your People

WorkHound offers research data
to help create real solutions to
recruitment and retention

BY MAX FARRELL

13 Driver Training Schools
22 Integrating Younger Adults

into Trucking Careers

ATRI’s new study results for attracting
younger employees to the industry

BY REBECCA BREWSTER

24 Maryland on the Move

Award Winners of Truck Driving
Championships & SuperTech Maryland

BY LOUIS CAMPION

26 Thank you,
TDC/ST Sponsors!

DEPARTMENTS

5 Chairman's Message
34 Advertiser Resource Index
34 Welcome New Members

MDTRUCKING.ORG |BEHIND THE WHEEL Q3 FALL 2022 3

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|4 BEHIND THE WHEEL Q3 FALL 2022 MDTRUCKING.ORG

The Official Magazine of the Maryland Motor Truck Association

Behind the Wheel is owned by the Maryland Motor Truck CHAIRMAN’S MESSAGE
Association and is published by Matthews Publishing Group.
To request additional copies, order reprints of individual articles In September 2020 I became the Chairman of
or to become a subscriber to Behind The Wheel, please contact the Board of Maryland Motor Truck Association.
Selena Griffin at (410) 644-4600. To inquire about advertising, At the time, the COVID-19 pandemic was in full
swing. Event cancellations had become the norm,
please contact the publisher at (501) 690-9393. vaccines had yet to be released, and in-person
gatherings were non-existent. Now as my term as
Publisher Chairman nears its end, I am happy to say that MMTA events are back in full swing –
Jennifer Matthews-Drake and we need you to come back to them.
Matthews Publishing Group
[email protected]

Executive Editor
Louis Campion
[email protected]

Creative Director
Fran Sherman
[email protected]

Graphic Designer
Barbara Negron

Photographer
David Sinclair

Contributing Writers

Steve Brawner David Monteith
Dan Calabrese Jennifer Barnett Reed
Andrew Dunn
Eric J. Francis Jack Roberts
John D. Schulz
Kevin Jones Lacey C. Thacker
Johnny Kampis
Todd Traub
Renee Miller

Maryland Motor Truck Association After an 18-month hiatus that resulted in the cancellation of many MMTA activities,
the association has now gone over a year with all major events occurring as scheduled.
Louis Campion Just in 2022 we’ve had the following:
President & CEO
[email protected] • January – Driver of the Year
Armand Patella • February – Oyster Roast & Trade Show
Executive Vice President • April – Person of the Year
[email protected] • May – PAC golf tournament
• June – Truck Driving Championships & Supertech Maryland competition
Brenda Tharp
Director of Safety This doesn’t account for the numerous training sessions and council/chapter meetings
[email protected] that have been held.
Selena L. Griffin
The pandemic accelerated the adoption of technologies that allowed people to stay
Controller connected to friends, family, colleagues, and customers. Who would have anticipated
[email protected] that the phrase, “You’re muted” would become such a regular part of our everyday
Margie Anne Bonnett
Marketing & Communications Director CONTINUED 
[email protected]
|BEHIND THE WHEEL Q3 FALL 2022 5
Kathy Norris
Administrative Assistant
[email protected]

Maryland Motor Truck Association is an affiliate of the
American Trucking Associations. MMTA is a Maryland
corporation of trucking companies, private carrier fleets
and businesses which serve or supply the trucking industry.
MMTA serves these companies as a governmental affairs
representative before legislative, regulatory and executive
branches of government on issues that affect the trucking
industry. The organization also provides public relations
services, education services, operational services and serves
as a forum for industry meetings and membership relations.

For more information, contact MMTA at:
Maryland Motor Truck Association, Inc.
9256 Bendix Road, Suite 203 - Columbia, Md. 21045
Phone 410-644-4600 | Fax 410-644-2537

mdtrucking.org

MDTRUCKING.ORG

"YOU CANNOT BUILD OR vernacular? Yet while remote work and virtual meetings have allowed for greater workplace
CULTIVATE RELATIONSHIPS flexibility, they have come at a cost. The pandemic created a world in which shared
experiences were scarce and a sense of belonging faded for many. While hybrid and virtual
IN A MEANINGFUL options are here to stay, a recent study by San Diego State University noted that virtual
WAY BY STARING AT A meetings are not as personal, do not foster collaboration, and that relying on them “negatively
FACE ON A COMPUTER. impacts workplace culture.”

NETWORKING HAS It is often said that “relationships determine results.” You cannot build or cultivate
ALWAYS BEEN ONE OF relationships in a meaningful way by staring at a face on a computer. Networking has always
THE MOST OVERLOOKED been one of the most overlooked benefits of MMTA. The Association offers opportunities
for members to gather and share information with colleagues that are dealing with the same
BENEFITS OF MMTA. critical business issues that you are. In many cases those issues are crucial to our survival.
THE ASSOCIATION
OFFERS OPPORTUNITIES Your next chance to invest in your company by attending an MMTA event is at our annual
FOR MEMBERS TO meeting on September 27 at Turf Valley Resort in Ellicott City. We have an array of speakers
GATHER AND SHARE on issues like driver recruitment and retention, as well as a timely opportunity to hear from
INFORMATION WITH political radio host Clarence Mitchell IV (aka “C4”) just before the November elections. I
COLLEAGUES THAT ARE hope you’ll take advantage of the opportunity to attend and also to welcome our incoming
DEALING WITH THE SAME Chairman – Eric Baumgart of Carroll Motor Fuels.
CRITICAL BUSINESS ISSUES
THAT YOU ARE. IN MANY I’ve enjoyed my time serving as the Chairman of the Board for the last two years. Thank
CASES THOSE ISSUES ARE you for the opportunity.

CRUCIAL TO Jack Saum
OUR SURVIVAL." 2020-2022 Chairman of the Board

MMTA Annual Meeting @ Turf Valley
September 27, 2022

Turf Valley Resort, 2700 Turf Valley Rd, Ellicott City, MD

9:15 am – 10 am
Registration & Continental Breakfast

10 am– 3 pm
Speakers, Luncheon, & General Membership Meeting

We look forward to seeing you at this in-person event!

Online registration: https://connect.gomembers.com/f/index.php?

|6 BEHIND THE WHEEL Q3 FALL 2022 MDTRUCKING.ORG

MDTRUCKING.ORG |BEHIND THE WHEEL Q3 FALL 2022 7

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|8 BEHIND THE WHEEL Q3 FALL 2022 MDTRUCKING.ORG

Talk to Your People

WorkHound offers research data to help create
real solutions to recruitment and retention

BY MAX FARRELL

GUEST WRITER

The fact that turnover is an egregious by things like sentiment (positive/negative), “OVERALL, I’D SAY
problem in the trucking industry likely topic (pay, equipment, etc.). We’ve fielded OUR GREATEST, MOST
isn’t news to anyone reading this magazine. hundreds of thousands of comments from UNIVERSALLY RELEVANT
We all know turnover comes with an ever- nearly 75,000 drivers, and we’ve helped
growing price tag and that the industry has hundreds of companies solve challenges TAKEAWAY IS THAT
a pretty terrible reputation for its ability expressed in that feedback.  COMMUNICATION IS THE
(or lack thereof) to retain its drivers.  MOST CRITICAL ELEMENT
Overall, I’d say our greatest, most
My company, WorkHound, specializes universally relevant takeaway is that OF RETENTION.”
in collecting anonymous feedback from communication is the most critical
frontline workers, and the vast majority of element of retention. I could talk about In uncertain times,
our work has been focused on opening the what we have learned about pay, or provide certainty
lines of communication between drivers what we know drivers expect when it
and the carriers who employ them. Our comes to equipment and training. But As business leaders, we’ve signed up to
platform enables drivers to send comments really, we wouldn’t have any of that deal with the variables the world throws at
to their employer in real-time, and those information if we weren’t constantly
comments are automatically categorized focused on clear communication.  CONTINUED 

MDTRUCKING.ORG |BEHIND THE WHEEL Q3 FALL 2022 9

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EVERY INTERACTION YOU HAVE
WITH A DRIVER IS AN OPPORTUNITY

TO MAKE OR BREAK TRUST.

us. Whether that’s a global pandemic or an Boost retention by building trust  prospects is that they’re “handling one-on-
economic downturn, it’s our job to navigate ones internally.”Again, these efforts come
those challenges.  Every interaction you have with a driver with good intentions, but we know they
is an opportunity to make or break trust. just aren’t effective. Many drivers simply
During the COVID-19 pandemic, But some of the tactics we’ve seen drive real won’t share certain problems if their name
there was so much uncertainty for drivers. change for our customers include:  is attached to the message.
Through the WorkHound platform, • Communicating back to drivers. Just
we fielded comments expressing fear, • Asking drivers what they want. Making as important as requesting feedback is
confusion, and financial concerns, among assumptions is a costly and ineffective following up on it. Whether through a
numerous others. What we found through way to address driver needs. If you want tool like ours that allows you to reply
that time is that the companies who kept to know what keeps drivers working for directly to a piece of anonymous feedback
pace were the ones who had established your company, ask them. The last thing or through a company-wide notice, let
trust with their drivers long before they you want is to be “solving” a problem your drivers know that you’ve heard their
found themselves in the middle of the that never existed while neglecting those concerns and what you’re going to do to
largest-scale public health crisis any of us that do. solve them. 
have seen in recent history. Trust is at the foundation of every
• Rethinking open-door policies. Every successful relationship. When you establish
Taking that experience and applying open-door policy I’ve seen was trust in the core of your culture, I’m positive
it to our current economic climate, we implemented with the best of intentions. you’ll start seeing substantial improvements to
know that drivers are once again dealing But when it comes to trucking, a driver your company’s retention rates.
with uncertainty and fear. You might be may not even know where the “door” Max Farrell is cofounder and CEO of
thinking, “Those issues aren’t impacting actually is. If they’re unsure where to go WorkHound, a company specializing in driver
trucking.” Sure, the industry is holding with a problem, they’re far more likely to retainment strategies. He will be presenting at
strong. But if that changes, you’ll want to turn to a new employer to remedy MMTA's Annual Meeting on Sept. 27, 2022.
have established a relationship built upon the issue.
trust long before challenges arise.  |BEHIND THE WHEEL Q3 FALL 2022 11
• Offering anonymity. One of the most
MDTRUCKING.ORG common things we hear from our

CELEBRATING 20 YEARS OF ATRITHE NATION’S TOP TRUCK

This year ATRI celebrates 20 years of leadership in critical data and analysis to improve the

BOTTLENECKS 2021trucking industry’s safety and productivity. From the truck stop to the executive suite, to the
ANALYSsItSate house and Capitol Hill, ATRI’s reputation for providing objective industry analyses means

data-driven decision making on the industry’s biggest issues.ince 2002, the American Transportation Research Institute

S(ATRI) has collected and processed truck GPS data in support
truck GPS dataset, ATRI found average truck speeds at some of the
worst truck bottlenecks improve by 100% or more as car drivers
of numerous U.S. DOT freight mobility initiatives. Using truck GPS sheltered in place and trucks kept moving to deliver essential goods.
data from over 1 million freight trucks, ATRI develops and monitors In a separate analysis in April 2020, ATRI found state-level truck
a series of key performance measures on the nation’s freight activity increased in early February as panic-buying drove consumer
transportation system. Among many GPS analyses, ATRI converts demand, followed by a decrease in truck activity as more businesses
its truck GPS dataset into an ongoing truck bottleneck analysis that were closed. However, by April and into May, ATRI’s Truck Activity
is used to quantify the impact of traffic congestion on truck-borne Index began to improve across the states analyzed, signaling a
freight at over 300 specific locations. While other datasets may return to pre-pandemic freight demand.
identify congested corridors, no dataset available today specifically
identifies granular chokepoints in the nation’s truck freight An additional impact on traffic congestion in 2020 was the number IMPROVING SAFETY
transportation system. of roadway construction projects that were able to commence and/ AND LOWERING RISK
or advance at a faster pace due to fewer vehicles on the road during
ATRI’s annual Top Truck Bottleneck Analysis uses a full year of the pandemic. Once traffic levels increased in the second half of
truck GPS data to calculate the top chokepoints. However, 2020 2020, those construction projects became even more congested.
was by all definitions a different year with pandemic-related impacts As such, this year’s Top Truck Bottleneck list reflects a rise in
intersecting with traffic patterns. In a March 2020 analysis using its ranking in a number of locations impacted by roadway construction.

2021 TOP TRUCK BOTTLENECKS • BY THE NUMBERS On topics as wide-ranging as predicting future crash
involvement to safety technology cost-benefit analyses to

AVERAGE PEAK 33.9%up year-over-year TOP 100 BOTTLENECKS 25% 29NUMBER OF STATES obstructive sleep apnea, ATRI’s research provides a blueprint
WITH AVERAGE TRUCK for managing risk and improving roadway safety.
43.0HOUR TRUCK WITH AT LEAST ONE
mphSPEED: SPEEDS <45 MPH: TOP 100 BOTTLENECK:

WA

9# Rye, NY OPERATIONAL DATA
1-95 at I-287 YOU CAN COUNT ON

NY Whether you’re looking to route your drivers around congestion or
CT benchmark your costs against your peers in the industry, ATRI’s
analyses combine real-world data with a deep understanding of
6# Chicago, IL PA industry operations.
I-290 at I-90/I-94
LEADING WITH DATA,
1# Fort Lee, NJ NOT EMOTION
1-95 at SR 4
ATRI’s research uses data and analyses to dissect the true
CA 2# Cincinnati, OH impacts of policies and regulations across a range of critical
I-71 at I-75 topics including Hours-of-Service, autonomous vehicles, CSA,
8# St. Louis, MO tolling, and nuclear verdicts.
I-64/I-55 at I-44

10# San Bernardino, CA 7 TN
I-10 at I-15 # Chattanooga, TN 3# Atlanta, GA
I-75 at I-24 I-285 at I-85 (North)

GA

STATES WITH THE 4# Atlanta, GA
HIGHEST NUMBER OF I-20 at I-285 (West)
TOP 100 BOTTLENECKS: TX

Texas.................. 12 Georgia ................ 7 5# Houston, TX
California ............. 8 Pennsylvania....... 7 I-45 at I-69/US 59
Washington ......... 8 New York .............. 6
Connecticut......... 7 Tennessee ........... 6

For more information on ATRI’s Top Truck Bottleneck analysis, including a detailed description of the methodology, visit www.TruckingResearch.org.

WHERE THE RUBBER
MEETS THE ROAD

ATRI has a long history of research focused on the issues and
concerns of professional truck drivers. From involvement in over
40 national, state, and regional truck parking studies to quantifying
the impacts of detention, ATRI’s analyses provide a key input to
advancing the safety and productivity of the industry’s workforce.

|12 BEHIND THE WHEEL Q3 FALL 2022 We rely on YOU to make our research successful. Help secure ATRI’s future for
the next 20 years with a charitable contribution from you or your organization!

Visit us today online at TruckingResearch.org
to learn more about our research and commit to
supporting ATRI through a charitable contribution.

MDTRUCKING.ORG

Where can you find your next
pool of drivers?

There are several schools in MMTA’s membership that
are training the next generation of truck drivers.

All-State Career
Baltimore, MD

Cecil College: Mid-Atlantic Transportation & Logistics Institute
North East, MD

Chesapeake College
Wye Mills, MD

College of Southern Maryland
La Plata, MD

Drive Rite Driving School, Inc.
Pasadena, MD

Hagerstown Community College
Hagerstown, MD

Montgomery College WDCE
Gaithersburg, MD

Mountaintop Truck Driving Institute (Garrett College)
Grantsville, MD

The Community College of Baltimore County
Baltimore, MD

Touchstone Academy, LLC
Cockeysville, MD

Wor-Wic Community College
Salisbury, MD

MDTRUCKING.ORG |BEHIND THE WHEEL Q3 FALL 2022 13

Where
Are Your

Next
Drivers
Coming

From?

BY ERIC J. FRANCIS

CONTRIBUTING WRITER

It’s a not a rhetorical question: Anyone in the industry has been And one source for those answers has got to be the drivers
asking themselves seriously (and with increasing concern) exactly who are on the road today. One company that’s leveraging
where they are going to be able to find enough people to fill the technology to help the industry get inside their brains is
seats and drive the rigs – and while we’re at it, how do they keep WorkHound. Co-founder Max Farrell says their product, which
them there? allows drivers to provide anonymous feedback to their employers
on virtually every aspect of their job, gives companies the 21st
Trucking association leaders ask these questions, too, and MMTA century’s most important tool: Data.
President and CEO Louis Campion is certainly no exception. And
from his point of view, the first thing you need to know is that the “We set out to find how we can help on the retention side
answers are going to come from a lot of different sources. of the business,” said Farrell. “Turnover is high, and a big part
is because drivers don’t feel respected and don’t have a voice.
“It’s a never-ending challenge, there’s just no way to say it Statistics show a tenured driver is safer, happier, and the best
otherwise,” said Campion. “It really takes, and is going to take, a recruiter for other drivers.”
multi-faceted effort to try and meaningfully address the shortage.
That’s why we’re trying to make sure our members understand CONTINUED 
their options.”

|14 BEHIND THE WHEEL Q3 FALL 2022 MDTRUCKING.ORG

“WE WERE EXPECTING ABOUT 150 STUDENTS TO REGISTER, AND
WE HAD ALMOST DOUBLE THAT. IT’S CRAZY.”

—STACY IGO, CDL TRAINING PROGRAM COORDINATOR, COMMUNITY

COLLEGE OF BALTIMORE COUNTY

MDTRUCKING.ORG |BEHIND THE WHEEL Q3 FALL 2022 15

In the past, the primary ways companies driver to say yes or no.
got feedback was through annual reviews Farrell said WorkHound has about 80
and exit interviews. With the WorkHound
tool, drivers can share feedback anytime, trucking companies as clients – Averitt, USA
from anywhere, whether it’s about the Truck, and Marten Transport among them
condition of their truck or a problem – and more than 65,000 drivers using the
with their health insurance or praise for a service. His company “slices and dices” the
customer or a dispatcher. anonymized data it receives in order to give
its trucking industry clients data they can
“The company gets updates live, and put to use.
sees what drivers are saying about pay,
communications, customers, safety,” said “The first layer of value is addressing
Farrell. “Here’s what’s being said inside these intervenable issues,” he said. “But
this business, in this region, or under this what’s really awesome is companies using
manager. Companies can really dig in and this feedback as operational intelligence,
pinpoint what the issues are and where the using driver feedback and insights to build a
issues keep happening.” better business.”

And the product is a two-way For Matt Ritter, president and CEO
communications tool. If a driver posts a of DriverSpot Recruiting, understanding
comment about, say, concerns they have drivers is something akin to a lost art for
about the maintenance on their truck, the many trucking companies, and it’s key to
company can respond to that anonymous both attracting new hires and keeping the
comment directly and ask the driver if employees you have. Part of the problem,
they want to talk to someone; it’s up to the as he sees it, is that the reality of the job
has changed for the driver but too many

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employers still look at it as they have “IN MY OPINION, THE SOLUTION IS WE HAVE TO DO
for decades. SOMETHING BOLD AS AN INDUSTRY AND REDEFINE
THE JOB – BE HONEST ABOUT WHAT IT TAKES AND
“Think about the truck driver back
when my grandfather drove,” said Ritter, REWARD PEOPLE APPROPRIATELY FOR THAT.”
who’s the third generation of his family
to have been in the industry. “We didn’t —MATT RITTER, PRESIDENT & CEO, DRIVERSPOT RECRUITING
have GPS, – we didn’t have a lot of things
– trucks weren’t built to be as efficient other opportunities out there.” to do something bold as an industry and
as they are now. The driver had to be an What the industry as a whole needs to redefine the job – be honest about what it
independent person, self-sufficient – had to takes and reward people appropriately
be part cowboy: clever, bold, courageous, recognize, Ritter said, is that modern truck for that.”
and brave. I think the driver was shown a drivers are just as specialized as IT workers
little more appreciation for a difficult job or other professionals. But while the IT guy It’s also critical to recognize time as the
completed on time and safely.   gets to work in a comfortable environment, most important resource and understand
the truck driver is out in the elements. The that truckers appreciate having a schedule
“Drivers today,” he said, “have had their office has friendly coworkers while the road that is compatible with their personal time,
independence taken from them. We’re going has increasingly more stresses. as well.
to tell you where to go, how to get there,
going to put cameras on you to make sure If the industry wants to hire and retain “Right now it’s like, ‘You have five
you’re doing your job and driving safely. drivers, Ritter said, they have to ensure that more hours on your work week, come in
It’s not the same job, but we want the same their work environment is hospitable and here and do this,’” he said. “But if you as
drivers. Today, drivers have more options, their needs – including compensation – are an owner take a look at a couple of your
so we need to make driving a commercial being met, just as they would any other drivers’ Instagram or Facebook pages, you’ll
motor vehicle more appealing than the skilled professional on the payroll.
CONTINUED 
“In my opinion,” said Ritter, “we have

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see they’re real people who have weddings identify Maryland as their next place of National Guard, and it turned out
and funerals to go to, families, vacations, residence were not in heavy industrial that Guard members represented a far
hobbies they’re proud of. operator types of positions. They were different population from the state’s
primarily in the intelligence sector because career servicemembers.
If change is going to come in this area, of Washington, D.C., and the National
Ritter believes it would best start at the top Security Agency.” “The Guard views a large percentage
with the biggest companies. That would of its members as underemployed in their
effectively give permission for the mid-sized So it seemed that, in Maryland at regular day job,” he said. “Which makes
and small companies to follow suit. least, former military might not be a sense, because a lot of them are in their
reliable source of future drivers. But, late teens or early twenties. In many cases,
“You could allow him to make enough Campion said, more recently the association they’re in an occupation that doesn’t have a
money in four or five days of working,” started meeting with the Maryland career opportunity.”
he said. “You could keep him local. Can
you get him home on weekends or make it Kelly Benefits
worth his while by paying him enough to
go cross-country? Maybe work a couple of is pleased to be endorsed by the
weeks locally, then go cross-country for a
week, then take a break.” Maryland Motor
Truck Association
“And you’ve got to pass these costs
on to your customers, and say, ‘Sorry, (MMTA)
customers, truck drivers aren’t the same as
they were and if I’m going to deliver your
goods, I have to pay people what they are
worth,’” he said.

It’s tough talk, but Ritter says it is born
from lessons he learned at his father’s side
in their family trucking business where they
adopted what he described as a servant
leadership style.

“My father taught me at our company
that it’s a reverse pyramid: I’m at the
bottom and the driver is at the top,” he
said. “I support the people who support
the drivers. If you think your company is a
pyramid with the owner at the top, I think
you’re always going to struggle.”

Bringing sweeping changes to an entire
industry is a pretty heavy lift, of course.
Most companies and associated industries
will likely look for more gradual ways
to address their need for drivers, or for
training future drivers. But Campion noted
that sometimes even well-laid plans can pan
out in unsuspected ways. For instance, the
idea of tapping into Maryland’s community
of military veterans as a potential source
for drivers.

“We worked for a number of years
trying to develop a Troops to Trucks
program,” he said. ‘What we found was
that, overwhelmingly, military members
who discharge either from Maryland or

|18 BEHIND THE WHEEL Q3 FALL 2022 MDTRUCKING.ORG

The National Guard leadership felt
that if their members could get training
in an industry with meaningful career
prospects, that would actually help with
their own retention.

“We developed an abbreviated program
for people with heavy equipment skills, but
also a recruitment program for people who
might be National Guard members,” said
Campion. “The Maryland Motor Vehicle
Administration was very interested in it,
and one of our career schools was part of it.

“But it fell flat,” he said with
audible frustration.

There was a change in the National
Guard leadership, after which the interest
on their part waned and the MMTA wasn’t
able to reignite it. However, in recent weeks,
MMTA joined Task Force Movement for
Trucking, a group launched by the Biden
Administration to create pathways to

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MDTRUCKING.ORG |BEHIND THE WHEEL Q3 FALL 2022 19

connect military families to industry with “It’s an elective program for seniors pre-trip inspection. The idea is these
good-paying, family-sustaining careers. where they can essentially prep for the students will be able to then test for their
CDL learner’s permit,” said Campion. commercial learner’s permit immediately
Campion is also excited that “They’re giving them hands-on training. upon graduation. Then the program will
Williamsport High School in Washington They have a simulator and will be feed directly into the CDL program at
County is going to start the state’s first CDL teaching things like how to conduct a Hagerstown Community College.”
program for high school seniors.
As of early August, Williamsport High
had 10 students enrolled; Campion is
hoping that number will increase
by September.

Educational institutions will be a
key part of the driver pipeline. When
the Community College of Baltimore
County reopened its CDL training
program back in January of 2021, they
were prepared for some anticipated
growth, says Stacy Igo, who is the
coordinator of the program.

“We found this great property, started
out with four tractors and four trailers, and
could train up to 16 students per class,”
said Igo. “We created a day, evening, and
weekend class schedule to accommodate the

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need. We also had a lot of grants that came “IT’S A NEVER-ENDING CHALLENGE, THERE’S JUST
into the college that students could NO WAY TO SAY IT OTHERWISE. [RECRUITING AND
qualify for.” RETAINING DRIVERS] REALLY TAKES, AND IS GOING
TO TAKE, A MULTI-FACETED EFFORT TO TRY AND
So CCBC felt like they were pretty well
set for the future. Then this year rolled MEANINGFULLY ADDRESS THE SHORTAGE.”
around, and….
—LOUIS CAMPION, PRESIDENT & CEO, MMTA
“We were expecting about 150 students to
register and we had almost double that,” said But the CDL program needs to keep pace already,” she said, “which is exciting for
Igo. “It’s crazy. We’ve kind of outgrown this with that growth, she said, which means the industry.”
property already. So we continue to try and they’re looking for more grant sources so
grow and keep students.” they can add trucks and trailers and possibly MMTA is a fan of all of these programs.
a larger location. That’s critical, Igo said, The association strongly believes that it will
The fact getting a CDL can lead you because CCBC wants to support the industry’s take this kind of broad-spectrum approach
straight into a $50,000 starting salary isn’t initiatives to bring more women into the by everyone who’s part of driver training and
lost upon a lot of people currently making profession, as well as drivers between the ages retention - high schools and colleges, the tech
minimum wage, she said. Or, for that fact, of 18 and 21 to ensure there’s a pipeline of industry, and of course trucking companies
people coming out of military service – the new talent available. – to make sure there is a steady supply of
college just received its third consecutive drivers both now and in the future. For a list
grant to help veterans and their spouses and “So in the short year and a half we’ve been of MMTA member schools that offer driver
dependents get CDL training. open, we’ve gone through a lot of changes training see page 13.

“I think the first year we sent 18 veterans
through, the second year we did 28, and we
just got approval for 38,” said Igo. “It keeps
growing, as well.”

MDTRUCKING.ORG |BEHIND THE WHEEL Q3 FALL 2022 21

Integrating Younger Adults into
Trucking Careers

ATRI’s new study results for attracting younger
employees to the industry

BY REBECCA BREWSTER

GUEST WRITER

Workforce shortages drivers. Their suggestions included • Seventy-three percent
remain one of the making job postings more explicit about of younger drivers
trucking industry’s expectations or requirements and were introduced to
biggest challenges.  In posting “day in the life” videos or other trucking through a
2021, the American content to help convey a sense of what a family member in
Trucking Associations job in trucking is like. the industry.
reported that the truck • Eighty-four percent of younger drivers
driver shortage hit a consider company culture important. Younger
record high of over • Younger drivers identified concrete Employee Training
80,000 drivers. practices for building community-
centered company cultures: promoting • Twenty percent of
It is imperative supportive managers, making sure younger drivers
that the trucking employees understand each other’s roles believe that training
industry attract first-hand, encouraging managers and could be improved
younger employees coworkers to show each other leeway by providing better
to ensure long-term as needed, encouraging employees to instruction for
viability. For that ask and share their own unique trainers themselves.
reason, the American strategies for success, and establishing In addition, 14
Transportation Research Institute recently opportunities for casual social
completed a study entitled “Integrating interaction among employees. percent of drivers recommended more
Younger Adults into Trucking Careers”.  driving time and variety. These were
ATRI’s research identified strategies for younger drivers’ top recommendations.
promoting younger employee recruitment, • Younger drivers want more time
training, and retention that have proven behind the wheel and more
successful for carriers and employees alike. mentors in order to gain
Below are the key findings and best practices. the experience and perspectives
necessary to do their job well.
Younger Employee Recruitment • Training programs that include
duties beyond driving – such
• While younger drivers are motivated as conflict resolution,
by pay, it is not the only factor. Sixty loading, yard work, budgeting,
percent of younger driver interviewees and other aspects of the
said that another factor was equally freight process – can improve
or more important. The most common recruitment, retention, and driver
responses were a stable career path, love success by equipping younger drivers
of driving, and a schedule that allows for with a wider range of skills to
work/life balance. face unexpected challenges and
more fully integrating them into the
• Younger drivers asserted that greater company culture.
transparency would help attract younger

|22 BEHIND THE WHEEL Q3 FALL 2022 MDTRUCKING.ORG

Younger Employee Retention "IT IS IMPERATIVE THAT THE TRUCKING
INDUSTRY ATTRACT YOUNGER EMPLOYEES TO
• Carriers with an apprenticeship ENSURE LONG-TERM VIABILITY. FOR THAT REASON,
program found that graduates had THE AMERICAN TRANSPORTATION RESEARCH
higher retention rates than non-
graduates. Younger drivers who INSTITUTE RECENTLY COMPLETED A STUDY
graduated from apprenticeship ENTITLED INTEGRATING YOUNGER ADULTS
programs feel confident that
their carrier is invested in the INTO TRUCKING CAREERS.
continued development of their skills
as drivers. — FOR A COPY OF THE COMPLETE REPORT, PLEASE VISIT

• Both small and large fleets ranked WWW.TRUCKINGRESEARCH.ORG
raising compensation as the most
effective retention strategy for their and opportunities for driver interaction. for regular home time or hybrid
younger drivers. Younger drivers also • Environments where younger drivers positions can appeal to individuals
communicated they were attracted to the who otherwise might not have joined
industry by the income potential over feel comfortable to communicate the industry.
the span of a stable career rather than their concerns regularly either via
just in the short-term. direct communication with a superior
or a company-wide survey increases
• Younger and experienced drivers alike engagement among younger drivers.
appreciate opportunities to learn from • Younger drivers appreciate schedule
each other. Carriers can promote these flexibility and consistency. Opportunities
relationships by establishing mentorships

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|BEHIND THE WHEEL Q3 FALL 2022 23

2022 Truck Driving Championships ON THE

Bain Wins 2022 Maryland State On June 4, 2022, 60 of Maryland’s
Truck Driving Championships top truck drivers gathered in Timonium,
MD to test their skills as they competed
Becomes 2nd Female Grand Champion for the coveted title of Grand Champion
in History of the Maryland State Truck Driving
Championships.  Excitement was high as
Bain drivers from companies around the state
greeted each other warmly after a two-year
Who was Maryland’s 1st Female Grand Champion? pandemic hiatus.

As noted, Joyce Bain became only the win! I am very impressed she won with a Joyce Bain of FedEx became only the
2nd woman in Maryland history to be sleeper berth truck. I want to wish her the 2nd woman in the event’s history to be
named Grand Champion of the state Truck best of luck at the Nationals and am proud named the Grand Champion.  For her
Driving Championships. You may be asking, that she is representing women in trucking accomplishment she received a trophy, cash
“Who was the first?” That honor belongs and the state of Maryland.” award, and will move on to compete at the
to Jackie Spangler, who won the event in National Truck Driving Championships
2006. A driver for Exxon Mobil at the Spangler with the other class winners in August.   
time, Jackie competed in the tanker class.
Although her competition days are over, Joyce competed in the Sleeper Berth
Jackie still lives in Maryland and now drives Class. This was her 5th time competing at
tankers for Carroll Motor Fuels. Recently the Maryland competition. She previously
she participated in a CDL information day won the Sleeper Berth Class in 2015. Joyce
sponsored by MMTA and the MVA to has 32 years in the trucking industry and
promote truck driving as a career. has driven over 4 million safe miles.

When Jackie (pictured right) heard of Pitt Ohio Express won the team title
Joyce’s victory, she said, “I was so excited for achieving the highest average score
to hear about Joyce’s Grand Championship among its drivers. Cole Miltenberger and
Daniel Seekford from Pitt Ohio won the
Rookie of the Year and Pre-Trip Inspection
Awards, respectively.

The Championships are a true test
of professional driving skills.  The
competition included a field course that
required drivers to execute maneuvers in
conditions similar to those encountered
on America’s highways. Among the skills
drivers performed this year were parallel
parking, left turns, avoiding road debris,
and crossing railroad tracks. Drivers were
also tested on their knowledge of safety
rules and regulations, as well as their
ability to inspect vehicles and determine
that they were in safe operating condition.
Many thanks go out to all of the
sponsors, equipment contributors and
volunteers who made the event a success. 
Congratulations to all the winners!

|24 BEHIND THE WHEEL Q3 FALL 2022 MDTRUCKING.ORG

ON THE 2022 Supertech Competition

Kidd Repeats as Supertech
Maryland Champion

John Kidd Sr. from TravelCenters
of America Wins Again

More than 30 technicians and students which of its top two techs will go to the Every station winner received a cash award
gathered at CAT North High School in national event. Winners were Brian Judy and plaque. Thank you to all sponsors,
Severn on June 25 to compete in the annual ad Luke Noyes.   volunteers, and equipment contributors
mechanic and student competitions known who help put this even together. We
as Supertech and Futuretech Maryland. Congratulations also goes out to the couldn’t do it without you!
Among the skills tested included brakes, first-place finishers in each skill station.
preventive maintenance inspection, wheel |BEHIND THE WHEEL Q3 FALL 2022 25
end, fifth wheel, fasteners, engines, service
information, electrical systems, and
precision measuring. Technicians also
completed a written test based on ASE’s
standard practices.

After all scores were tabulated,
the familiar face of John Kidd Sr.
(TravelCenters of America) was named
the Supertech Grand Champion. Kidd
previously won the event in 2019, the last
year it was held before the pandemic. He
received a trophy, cash prize, and a trip
to the national competition in Ohio
this September.

2nd place went to Manuel Aviles Jr.
(also of TravelCenters), with Steven Henes
of Truck Enterprises Hagerstown rounding
out the top three finishers.

The Futuretech Maryland champion
was Connor Glass from North American
Trade Schools. Connor is also moving
on to compete at the national Futuretech
student competition.

As part of the day, HDA Truck
Pride - North America’s largest
independent provider of commercial
motor vehicle parts and service – used the
competition as a qualifier to determine

MDTRUCKING.ORG

TDC & SuperTech Maryland

ON THE

Thank You to our

2022 Truck Driving Championships
and Supertech Maryland Sponsors!

ASE - National Institute for Automotive Service Excellence • Baltimore Auto Supply Co.
Beltway Companies • BGE • Bozel Transfer • Carroll Motor Fuels

Center of Applied Technology North • Community College of Baltimore County
Cowan Systems • D.M. Bowman • DOT Exam Express • Driver Source, Inc.
Eaton Corp. • F.O. Day • FedEx • Fleetpro • FMCSA • FTC Aggregate Supply
Giant Food • Great West Casualty Co. • Hansen & Adkins Auto Transport
HDA Truck Pride • Imperial Supplies • Lee Transport Systems • Lincoln Tech
Lord Baltimore Uniform • Maryland Motor Truck Association
Maryland State Police • Maryland Transportation Authority Police

Maury, Donnelly & Parr • Mitchell 1 • North American Trade Schools • Perdue
Pitt Ohio Express • Purkeys • Richard B. Rudy • Robson Forensic

SAF-HOLLAND • SKF • Technology & Maintenance Council • Tevis Energy
Tilley Chemical Co. • UPS • West End Service • WIX Filters

|26 BEHIND THE WHEEL Q3 FALL 2022 MDTRUCKING.ORG

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|BEHIND THE WHEEL Q3 FALL 2022 27

* * * sPEcial Edition on Elds * * *

2022 Truck Driving Championships

ON THE

|28 BEHIND THE WHEEL Q3 FALL 2022 MDTRUCKING.ORG

the beta group can even be brought into RICE TIRE SINCE 1956 RICE TIRE HAS
the process. EXPERTS IN TIRE SOLUTIONS BEEN DEDICATED TO FLEET
60CELEBRATING MANAGEMENT SOLUTIONS
Finally, you will need to address the “big YEARS IN MARYLAND & VIRGINIA.
brother” fears. One of the easiest ways to
do this is to explain to the driver the WWW.RICETIRE.COM
“exception reporting” model that many of
these systems use when it comes to track- FACEBOOK.COM/RICETIRE
ing and reporting. Due to the volume of
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are occurrences such as violations (going
over hours), unsafe situations (hard brak- FORESTVILLE: 301-736-8797 HAGERSTOWN: 240-420-0009
ing), and poor performance issues (e.g.
excessive idling or falling outside the Virginia Locations: Manassas, Brandy Station, Harrisonburg, Winchester
“delivery window”). Therefore, as long as
the vehicle is being operated within the Maryland Mobile
system parameters, no one is looking. Trailer Service, Inc.

In effect, the situation should be no dif- • Since 1983 •
ferent than it is today. When drivers are
doing their job correctly, no one will be COMPLETE TRAILER & TRUCK MAINTENANCE FACILITY
looking over their shoulder. However, if a
driver is not doing his or her job correctly, • Fleet P.M. Program
someone will be contacting him or her, just • D.O.T. Indpections
like is done currently. • MD State Inspections “Trailers”
• Road Service
MyTH: We will lose driving time • DuPont Certified Paint Facility / 60ft. Paint Booth
and money ‘hand over fist’ if we • R.V. Body Repairs
implement elDs • Maxon Liftgate Distributor
• Interlift Liftgate Distributor
First off, you need to ask yourself: Why • Morgan Parts Distributor / Warranty
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have drivers operating past the hours-of-
service limits to generate extra revenue? 6735 DORSEY ROAD, ELKRIDGE, MD 21075
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high risk for a significant financial and
credibility loss due to an auditing penalty
or to post-crash litigation — whether you
are using paper logs or ELDs.

Possible solutions to this dilemma
include effecting a change in the operation-
al tempo and revenue expectations, reduc-
ing sitting time within the fleet (time spent
waiting to load or unload, breakdowns,
etc.), better distributing of the workload,

➥

wMwDwTR.UmCmKItNaGn.eOtR.cGom

2022 SuperTech Championships

ON THE

|30 BEHIND THE WHEEL Q3 FALL 2022 MDTRUCKING.ORG

Ten-year-old Zoe Ryan
shows her talented skills
by changing a brake pad
in 37.6 seconds! Her dad

runs the brake station
for MMTA and Zoe helps
gathering scores every

year with her sister. 
Way to go, Zoe!

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|BEHIND THE WHEEL Q3 FALL 2022 31

2022 Truck Driving Championships

ON THE

Grand Champion

Joyce Bain
FedEx Freight

Team Champion Rookie of the Year Pre-Trip Award

Pitt Ohio Express Cole Miltenberger Daniel Seekford
Pitt Ohio Express Pitt Ohio Express

3-Axle 4-Axle 5-Axle

1 Lou Petrovia 1 Cole Miltenberger 1 Brandon Hose
XPO Logistics Pitt Ohio Express Pitt Ohio Express

2 Louis Lockard 2 Kurt Royer 2 Edward Schwartz
FedEx Freight Yellow Cowan Systems

3 Charles Smetzer 3 Gordon Lansdowne 3 James Mulcare
ABF Freight FedEx Giant of Maryland

Flatbed Sleeper Straight Truck

1 Jerome Spencer 1 Joyce Bain 1 Daniel Seekford
Giant of Maryland FedEx Freight Pitt Ohio Express

2 John Miller 2 Michael Santos 2 Rick Vera
D. M. Bowman UPS Chesapeake District XPO Logistics

3 Charles “Charlie” Huber 3 Robert Warfield 3 Barak Havens
UPS Chesapeake District Domino’s Pizza UPS Chesapeake District

Tank Truck Twins Step Van Dump Truck

1 James Brooks 1 Gregory Hess 1 Greg Long 1 Josh Ulrich
UPS Chesapeake District FedEx Freight FedEx Express Ross Contracting

2 Michael Miltenberger 2 Otho Kretzer 2 Felix Guinto 2 Gilbert Frye
Pitt Ohio Express XPO Logistics UPS Chesapeake District Ross Contracting

3 Jerry Stephenson 3 John Everhart 3 Luke Schmitz
Giant of Maryland FedEx Freight UPS Chesapeake District

|32 BEHIND THE WHEEL Q3 FALL 2022 MDTRUCKING.ORG

ON THE 2022 SuperTech Championships

Maryland Grand Champion

John Kidd

TravelCenters of America

Top 3 Overall - Supertech Maryland

1st John Kidd - TravelCenters of America
2nd Manuel Aviles Jr. - TravelCenters of America
3rd Steven Henes - Truck Enterprises Hagerstown

Top 3 Overall - Futuretech Maryland

1st Conner Glass - North American Trade Schools
2nd Belmont Johnson - North American Trade Schools
3rd Preston Yakoumatos - North American Trade Schools

HDA Truck Pride

1st Brian Judy - HDA: R&T Repair
2nd Luke Noyes - HDA: Blaine Brothers

MDTRUCKING.ORG Station Winners | Station Name Company

ENGINES - John Kidd - TravelCenters of America
PREVENTIVE MAINTENANCE - Brent Wimer - FedEx Freight
FASTENERS - Scott Gremminger - Beltway International Trucks

FIFTH WHEEL - Ryan Carrigan - UPS
SERVICE INFORMATION - Belmont Johnson - North American Trade Schools

BRAKES - Steven Henes - Truck Enterprises Hagerstown
WHEEL END - Neil Martin - Washington Metro

ELECTRICAL - Manuel Elias - The Pete Store
PRECISION MEASURING - Manuel Aviles Jr. - TravelCenters of America

CSA COMPLIANCE - Jason Pack - Beltway International Trucks
|BEHIND THE WHEEL Q3 FALL 2022 33

Best Place in Town - Radiators repaired and recored ADVERTISER
to Take a Leak! - DPFs and EGRs cleaned RESOURCE INDEX
- Fuel tanks cleaned and repaired
- A/C lines made and repaired ABC Radiator............................................... 34
- Pickup and delivery
American Transportation Research Institute
Family Owned & (410) 675-9555 | 401 S Central Ave, Baltimore, MD 21202 (ATRI)........................................................... 12
Operated Since 1970 www.abcradiatorandac.com
American Trucking Associations.................. 27
MMTA NEW MEMBERS
Baltimore Auto Supply................................ 10
ALLIED
Fundamental Labor Strategies Baltimore Freightliner................................ 19

M & T Bank Baltimore Potomac Truck Centers............... 23
Relentless Grind Heirs
Scopelitis Transportation Consultants Beltway Companies.................................... 21
Success for Business
BFGoodrich Truck Tires....INSIDE BACK COVER
CARRIER
Allure Trucking Brad’s Fuel Filtering.......................................7

JTL Trucking Duralene Heavy Duty Lubricants/The United
T Force Freight Oil Company..................................................4
Venable Logistics
XPO Logistics Great West Casualty Company....BACK COVER
|34 BEHIND THE WHEEL Q3 FALL 2022
Griffith Energy Services....................................
INSIDE FRONT COVER

Kelly Benefits.............................................. 18

Maryland Mobile Trailer Service................. 29

Maryland Ports...............................................8

Maryland Motor Truck Association ............... 6

Rice Tire....................................................... 16

Scott B. Taylor.............................................. 34

Truck Enterprises Hagerstown.................... 31

UPS.............................................................. 20

West End Service, Inc.................................. 17

This publication was made possible with the support of
these corporate advertisers. They support the trucking
industry by enabling MMTA to provide this publication
to its members, prospective members, elected officials
and the business community at large.
They deserve your consideration and patronage when
making your corporate purchasing decisions.
Please visit mdtrucking.org to see the digital version of
Behind the Wheel with live links to advertisers’ websites.

MDTRUCKING.ORG

WITHOUT TODAY’S FLEETS AND DRIVERS,
THERE WOULD BE NO SUPPLY CHAIN.

Right now, fleets and drivers across North America are working harder
than ever to keep the economy running. And we couldn’t be more
grateful. There’ll be time to relax with friends and family soon enough.
Until then, thank you for driving and delivering—no matter what.

ROUTE CONTROL® S ROUTE CONTROL® D

MDTRUCKING.ORG BFGoodrichTruckTires.com |BEHIND THE WHEEL Q3 FALL 2022 35

© 2020 MNA, Inc. All rights reserved.

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