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Published by mpg_jennifer, 2019-06-20 13:51:57

Tennessee Trucking News Q1 Spring 2019 -- featuring Rochel Lovell, Milan Supply Chain, and Women in Trucking

The Official Magazine of the Tennessee Trucking Association

Keywords: trucking,business,politics,association,events,regulation,safety

truckingTENNESSEE OFFICIAL MAGAZINE
OF THE TENNESSEE
TRUCKING ASSOCIATION

Q2 SPRING 2019

$4.95 VALUE

NEWS

BEST OF THE BEST:
TLD Logistics

WOMEN IN
TRUCKING:

Milan’s
Lovell

Receives Accolades

TeWnORnSTessee
Bottlenecks

TTA’S ROAD TEAM

MemberSpotlight COMDATA Checks in with Mobile App to StreamlineTransactions

800.228.8602 Values Drive Performance

gwccnet.com Shared Values Can Lead to Organizational Excellence

We understand you are in business to make a profit. Our Value-Driven®
Company modules can help you reduce losses and increase profits by focusing on
influencing employee behavior, changing culture, improving communication, and
managing risk successfully.

We believe it is everyone’s job to do what they can to prevent losses. We have
developed a variety of training tools to help get all employees involved in safety. From
seminars and webinars to Self-Service e-Tools and FAQs, we have solutions to fit your
operations.

We see “Critical Crashes” as a risk to your company. Our Value-Driven® Driving
program focuses on helping drivers do what they can to prevent these types of accidents:
rear-end, loss of control, lane change, and run under. All of our driver training programs are
FREE to our insureds and can be accessed 24/7 on Great West’s Online Learning Library.

GREAT WEST CASUALTY COMPANY – No matter where the road takes you, you
will discover that at Great West, The Difference is Service®.

TABLE OF CONTENTSTennessee Trucking News OFFICIAL MAGAZINE OF THE TENNESSEE TRUCKING ASSOCIATION
Q2 SPRING 2019

COVER STORY P 16

RECRUITING, RETAINING
AND HONORING

WOMEN
IN TRUCKING

Rachel Lovell, Milan Supply
Chain Solutions, Inc., named
Transport Topics’ Recruiting

Professional of the Year

BY RENEE MILLER

FEATURES

9 ATRI’s Bottleneck
Analysis Finds Tennessee
in the Lead Again

State improves on worst
bottleneck list, but
construction looms
BY STEVE BRAWNER
14 TLD Logistics Named
Among TOP 20 BEST
COMPANIES TO WORK FOR
Four Consecutive Years
BY TODD TRAUB

27 TTA’s ROAD TEAM
Images and cutlines from events

around the state

BY CATHERINE STUART

32 MEMBER SPOTLIGHT:

Comdata Checks in with Mobile
App to Streamline Transactions
Comdata’s CEO, Jon Bernstein,
shares insight into the company’s
latest technology
BY TODD TRAUB

DEPARTMENTS PHOTOGRAPHY OF RACHEL LOVELL ON COVER AND THIS PAGE BY JOHN SOMMERS II FOR
TRANSPORT TOPICS.
5 Chairman’s Message
Q1 SPRING 2019 TENNESSEE TRUCKING NEWS • 3
BY CONNIE VAUGHAN

7 From the President

BY DAVE HUNERYAGER

34 TTA New Members

34 Calendar of Events

34 Advertiser Resource Index

When Neely B. Coble and his
son opened the doors of Neely
Coble Company in 1951,

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One man’s dream has become a full service
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rienced sales force and state-of-the-art body shop. We may have grown substantially since 1951, but our objective is
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Quality you can depend on,
from a name you can trust!

Nashville, TN - (615)244-8900 - (800)367-7712
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truckingTENNESSEE Chairman’s Message
NEWS
SO MANY OPPORTUNITIES
Official Magazine of the Tennessee Trucking Association
Tennessee Trucking News is owned by the Tennessee Trucking There are many great opportunities for you to be the voice of the
Association and is published quarterly by Matthews Publishing trucking industry. Thank you to our sponsors and dedicated allied
members who consistently give resources to make these activities
Group. For additional copies, to order reprints of individual possible. It’s the goal of TTA staff and executive committee members to make sure that every
articles or to become a subscriber to Tennessee Trucking News, activity is driving us to excellence and safety. Check TTA’s calendar and plan to attend!

contact Carol Foster at [email protected] We had a great time sharing the story of trucking to the U.S. Congress during TTA’s Call
on Washington. We met with both U.S. Senators from Tennessee and all nine U.S. House of
Publisher Jennifer Matthews-Drake Representatives. Our message was heard loud and clear. There is no doubt that we will need
to continue to share the impacts of congestion, poor roads and bridges have on our ability to
[email protected] get the goods delivered in a timely and cost-efficient manner. Unfortunately, we had a very
visual example to share with the recent partial bridge collapse in Chattanooga. Every Member
Executive Editor Dave Huneryager of Congress agreed that infrastructure funding is a priority. The question is how to pay for it.
ATA has a plan supporting an increased “user fee” for every vehicle using the roads and TTA
[email protected] supports this.

Art Director Fran Sherman A good time was had by all who attended the special event sponsored by Congressman
[email protected] Phil Roe honoring TTA’s presence in DC. The Congressman’s bluegrass band, The Pony
Express, played while attendees mingled with more than 30 members of Congress about
Photographers Clay Cook infrastructure, trade and workforce development.
Larry Kuzniewski
Caleb Shane Lollar It was exciting to have several from the Young Professionals Council (YPC) join us for
John David Pittman this Call on Washington. Their energy and dedication is inspiring. I’m looking forward to
Catherine Stuart the YPC shaping our association and industry to meet the challenges of the future. We are in
good hands. We were pleased to have Darcie and Holly as the first recipients of the Bill Reed
Contributing Writers Steve Brawner Call on Washington Scholarship. I know “Big Bill” would be very proud.
Jim Harris
In the coming weeks, be on the lookout for information about the 89th Annual Convention
Renee Miller in Destin, Fla. Thanks, again, to those who are sponsoring the event.
Derek Rayment
Jennifer Barnett Reed Summertime and roadside inspections go hand in hand. If you’ve not attended a TTA
sponsored Roadside Inspection, you certainly should. TTA’s partnership with Tennessee’s
John Schulz Highway Patrol and local motor carriers is strong in part because of the roadside inspection
Todd Traub events. These events provide great opportunity for equipment suppliers and support teams
to see what drivers experience during a real inspection. Please consider sending as many
Ad Production Doug Benjamin representatives from your company as possible to a roadside inspection this summer.

www.TNTrucking.org The list of events and opportunities to get involved in TTA is long and constantly evolving.
Tennessee Trucking Association Staff I hope you are thinking about the next generation in your organization. Are they involved
in TTA? Should they be? I say, “Yes!! May I suggest you make a point to bring a “next
President & CEO generation” person with you to your next TTA event? We need everyone’s input and feedback
Dave Huneryager if we are going to continue our mission for another 89 years. See you there.
[email protected]
Sincerely,
Director of Safety Connie Vaughan, Governmental Affairs, McKee Foods
Jeremy Snapp TTA Chairman
[email protected]
[email protected]
Q1 SPRING 2019 TENNESSEE TRUCKING NEWS • 5
Membership Coordinator
Donna England

[email protected]

Foundation Coordinator
Catherine Stuart

[email protected]

Administrative Coordinator
Carol Foster

[email protected]

An affiliate of the American Trucking Associations

Tennessee Trucking Association (TTA) has served as the voice for Tennessee’s
trucking industry since 1930.TTA is a trade association dedicated to the furtherance
of the trucking industry’s goals and interests in Tennessee and the United States.
Our membership is a diverse group comprised of motor carriers, both public and
private, and companies providing products and services to the industry.TTA serves
these companies as a governmental affairs representative before legislative,
regulatory and executive branches of government on issues that affect the trucking
industry.The organization also provides public relations services, operation services
and serves as a forum for industry meetings and membership relations.

For more information, contact TTA at:
Tennessee Trucking Association

4531 Trousdale Drive, Nashville, TN 37204
Telephone 615-777-2882
Facsimile 615-777-2024
www.TNTrucking.org

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From The President

Tennessee Trucking Association Participation Makes All the Difference
Executive Committee
I want to take this opportunity to thank the members of the
CHAIRMAN OF THE BOARD Tennessee Trucking Association Executive Committee, Board of
Directors, and general membership who took the time to join us at this year’s annual Call on
CONNIE VAUGHAN Nashville on April 3rd.
McKee Foods Transportation, LLC
We gathered for meetings with the Senate and House Transportation Committee Chairmen,
EXECUTIVE COMMITTEE and then made calls on other Legislative Leaders and several state legislators. This was followed
by the most well attended Legislative Reception we have ever held! More than 80 of our state’s
President & CEO Secretary elected officials came and went throughout the evening. My thanks to Dale Allen, Brooke
DAVE HUNERYAGER JIM MOSBY Ponder, Leslie Norman and the entire Adams and Reese team for once again putting on a first
Tennessee Trucking class event. Pictures of some of those in attendance are posted on our website.
FirstBank
Association Treasurer Between Apr. 28 and May 1, we held our Annual Call on Washington. Eighteen of our
ATA State Vice President SCOTT SCHUMPERT members attended and did a terrific job of making our Congressional delegation aware of our
Carr, Riggs & Ingram CPSs most pressing concerns. Infrastructure investment, the Drive Safe Act and the ratification of the
SCOTT GEORGE East Tenn. Vice Chairman new USMCA were just a few of the topics we covered with them.
TCW, Inc. JEFF REED
Skyline Transportation For the first time, members of our Young Professionals Council joined us. Five of their
TruckPAC Co-Chairman Middle Tennesse members were along, with two of them; Holly Czuba and Darcie Thompson, being the inaugural
DAVE MANNING Vice Chairman recipients of the Willian H. Reed Jr. Memorial Call on Washington Grant for travel expenses.
TCW, Inc. MIKE MCFARLIN The award is named in honor of “Big “Bill’ who participated in every Call on Washington the
M & W Transportation Co., Inc. TTA has had over the past 15 years and always thought of it as one of the most important trips
TruckPAC Co-Chairman Southeast Tennesse of our calendar year. We enjoyed having all the YPC members join us and look forward to their
TERRY MINOR Vice Chairman participation in the years to come.
JOE SMITH
Cumberland International Kenco Transportation Services We began our trip with an issues briefing by the ATA Hill staff followed by a Capital Tour
Trucks, Inc. West Tennesse personally guided by Representative Chuck Fleischmann on Monday evening. This was an
Vice Chairman experience all who attended will never forget.
TTF President JASON HIGGINBOTHAM
TOMMY HODGES Ozark Motor Lines, Inc. We attended Tennessee Tuesday which features Senator Alexander and Senator Blackburn in a
Titan Transfer, Inc. Non-Domiciled Vice Chairman casual setting for pictures and a question and answer session. Our Chairman, Connie Vaughan,
Allied Vice Chairman NICK D’ANDREA arranged for a terrific meeting space in the Congressional Visitors Center on Tuesday afternoon
where our Congressmen and their staffs each had a time slot to come and visit with us. The day
TROY DICKENS UPS ended with Congressman Phil Roe and his blue grass band, The Pony Express, which was very
Rush Truck Center, Nashville well attended and immensely enjoyed!
Immediate Past Chairman
My thanks to all of you who joined us on our calls, and, to those of you of you who have
WAYLAND THOMPSON never attended either of these events, my personal invitation to all of you to join us next year is
FleetFirst, Inc. extended. I believe you will truly enjoy it!

General Counsel Thanks again,
C. DALE ALLEN Dave Huneryager
Adams and Reese LLP President, Tennessee Trucking Association
[email protected]
BOARD OF DIRECTORS
Q1 SPRING 2019 TENNESSEE TRUCKING NEWS • 7
DIRECTORS AT LARGE JIM BRIGGS
Advanced Ergonomics, Inc.
BRAD ALLEN
Venture Express CORY LILE
Occusure Workers’ Compensation
BETH FRANKLIN
Multi-Task Solutions EDDIE WAYLAND
King & Ballow
STEVE FRANKLIN
Multi-Task Solutions BILL TIRRILL
Fleetco, Inc.
JERRY HAMPTON
Pinnacle Bank SOUTHEAST TENNESSEE

JOE SHARP MAX FULLER
Western Express U.S. Xpress Enterprises, Inc.

SHEILA SHOUN LISA PATE
Shoun Trucking Co. U.S. Xpress Enterprises, Inc.

WAYLAND THOMPSON TOMMY THAXTON
FirstFleet, Inc. Best One Tire & Service

ROB RHEA DAREL DYER
FedEx Freight Premier Truck Group of Chattanooga

WAYNE WEAVER JEFF TANNER
Rapid Ways Leasing Kenco Management Services

BOB WEST WEST TENNESSEE
R.E. West, Inc.
MARK GEORGE
BILLY WHITE Intermodal Cartage Co., Inc.
Clarke Power Services
JOHN ROSS
EAST TENNESSEE Milan Supply Chain Solutions

RUBY MCBRIDE TIM GATLIN
Colonial Freight Systems Empire Express, Inc.

BILL REED, III CATHY PHILLIPS COATS
Skyline Logistics, Inc. H.B. Phillips, Inc.

JEFF ALLEN JEFF REEVES
Great West Casualty Company Reeves Brothers Trucking, Inc.

CRAIG KENDALL JEFF EARLE
The Peterbilt Store,-Knoxville Thompson Power Corp.

MIDDLE TENNESSEE TOMMY EARL
TAG Truck Center
WILLIAM KEITH
FirstExpress, Inc. DICK SWEEBE
Summit Truck Group, Memphis
PAT MARSH
Big G Express, Inc. NON-DOMICILED REGIONAL

BRAD RAHRER MIKE KELLEY
Portland Express, inc. YRC Worldwide, Inc.

ALLIE SHARP SCHWALB HAL DOWLAND
Sharp Transport, Inc. HELP, Inc., Provider of PrePass

JOHN WALTON GREG SHIPMAN
Averitt Express, Inc. Vertical Alliance Group

BILL BOB WEST SAM FAUCETTE
R.E. West, Inc. Old Dominion, Inc.

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ATRI’s
Bottleneck
Analysis
FINDS TENNESSEE IN THE LEAD AGAIN
State improves on worst bottleneck list,
but construction looms
BY STEVE BRAWNER / CONTRIBUTING WRITER

Four of the nation’s worst 100 freight The intersection’s average speed slowed 11.75
percent from the previous year, when it was
bottlenecks are in Tennessee based on ranked 15th.

2017 data, which was much better than the The report, released Feb. 12, assessed truck
congestion at 300 locations based on a year’s worth
previous year’s ranking, when the state was of truck GPS data from nearly 1 million heavy-duty
trucks. ATRI uses customized software applications
home to nine of the worst. to analyze terabytes of data. Sites are ranked based on
According to the American Transportation speed and volume.

Research Institute’s 2019 Top Truck Bottleneck List, ATRI has been working with truck GPS data
the intersection of I-24 and I-40 at I-440 East was the for nearly two decades and ATRI’s first bottleneck
nation’s eighth worst bottleneck. The intersection’s
average speed was 41.4 miles per hour, which slowed CONTINUED 
to 28.1 mph during peak hours while averaging 48
mph during non-peak hours. From 5 p.m. to 6 p.m., it
slowed to less than 20 mph.

Q1 SPRING 2019 TENNESSEE TRUCKING NEWS • 9

report was released in Congestion Costs the Economy while non-peak speeds
2009. The study has averaged 47.6 mph.

identified congested road ATRI research findings: Speeds there slowed to

locations in partnership about 15 mph during the

with the Federal $74.5 billion 1.2 billion 425,533 worst of the afternoon
Highway Administration, drive times. Speeds
state departments of Annual cost to the trucking industry as a Lost hours of trucking industry Equivalent number of truck drivers dropped 13.14 percent
transportation, motor result of congestion on the nation’s productivity due to congestion sitting idle for an entire year from the year before,
highways

carriers, and state trucking when it was ranked as the

associations. Most of #1 60th worst bottleneck.
the ranked locations are Fort Lee, NJ The 51st worst
interchanges.
I-95 at SR 4 bottleneck was the I-24 at

Rebecca Brewster, Highway 27 interchange

ATRI’s president and chief in Chattanooga, with

operating officer, said an average speed of

congestion is worsening 48.2 mph, peak speeds

overall. Across the top 10 of 39.9 mph and non-

worst bottlenecks, truck peak speeds of 52.2

speeds decreased nine mph. Speeds dropped

percent year over year. Top 100 Bottlenecks 5.48 percent from the
Tennessee’s ranking was States with the Most Bottlenecks year before, when the

a marked improvement Congestion Getting Worse States with Most Bottlenecks intersection was ranked

over the previous year’s the 11th worst.

report, when the state was Year-over-year average truck speeds at the top 10 TX .........13 GA ..........6 MN ..........5 IL ............4 The location improved
home to nine of the worst locations dropped by nearly 9% CA ..........7 WA..........6 NY...........5 IN ............4 its ranking even as speeds
CT...........6 MD/DC....5 PA ...........5 TN...........4

100 truck bottlenecks, five decreased partly because

of them in Nashville. the study also measures

“I guess it’s a bit of good truck volume. A rock

news you only have four slide on Interstate 75

locations in Tennessee, Tennessee’s ranking was a marked in Campbell County

not nine,” Brewster said. improvement over the previous year’s on Feb. 26, 2016,
“But the fact of the matter report, when the state was home to nine of diverted traffic through
is, you’ve got a top 10 Chattanooga, said
location in Nashville. the worst 100 truck bottlenecks, Brewster. She pointed

You’ve got two in the top five of them in Nashville. out that Chattanooga
50, number eight and is a relatively small

number 34. So we’ve still city whose number 51

got significant issues.” ranking sandwiches it

Dave Huneryager, between bottlenecks in

TTA’s president and CEO, said Tennessee’s year is undergoing 11 miles of construction Los Angeles and Minneapolis-St. Paul, two

improved ranking isn’t necessarily good from March 1, 2019, to August 2020. much larger population areas.

news. Of the 300 locations on the list, 19 are “I shudder to think what it will look like The 82nd worst bottleneck was in

in Tennessee, and 14 of them saw decreases next year at this time… I think the ones that Nashville at the intersection of I-65 and

in average peak speeds. are on there are getting worse, and, have the I-24. It had average speeds of 49.7 mph

“I don’t know if it’s a byproduct of us potential to get even worse in the coming 12 with peak averages of 40 mph and non-

getting better or if everybody is else getting months,” he said. peak averages of 53.7. Speeds fell 2.44

worse,” he said. Among other Tennessee sites, number percent from the year before, when the

Huneryager will be watching to see what 34 was the I-40 and I-65 East intersection intersection was ranked 77th.

next year’s report reflecting 2018 data will in Nashville, with an average speed of 41.6

show. The Nashville site ranked eighth this mph. Peak traffic speeds fell to 28.9 mph, CONTINUED 

10 • TENNESSEE TRUCKING NEWS Q1 SPRING 2019

Q1 SPRING 2019 TENNESSEE TRUCKING NEWS • 11

Sometimes there is a silver One bright spot on this year’s list was I-40 third, and I-20 at I-285 West,
lining in a location’s poor and I-240 East in Memphis, which saw its which was ninth.
ranking: It’s partly caused by road ranking drop from 22nd on last year’s list to
construction, which means the The rest of the top 10 were:
– Fourth, Los Angeles: State

ranking should improve. One 181st this year. Road 60 at State Road 57
bright spot on this year’s list was – Fifth, Houston: I-45 at

I-40 and I-240 East in Memphis, in Knoxville, which improved from 84th to I-69/U.S. 59

which saw its ranking drop from 22nd on 122nd despite peak average speeds dropping – Sixth, Cincinnati: I-71 at I-75

last year’s list to 181st this year. Thanks to 6.6 percent. – Seventh, Chicago: I-290 at I-90/I-94

completed road construction, peak average – The I-40 at I-640 West interchange in – 10th, Los Angeles: I-710 at I-105

speeds increased 64.57 percent from 30.8 Knoxville, which improved from 85th to

mph in 2016 to 50.7 mph in 2017. 158th despite peak speeds falling .69 percent. Texas, the continental United States’

Other Tennessee locations leaving last largest state geographically, had the most

year’s top 100 list were: The nation’s worst bottleneck was the freight bottlenecks with 13. California, the

– The I-65 at I-440 interchange in intersection of I-95 and State Road 4 most populous, had seven. Connecticut,

Nashville, which improved from 32nd coming off the George Washington Bridge despite its small size, had six, as did

to 104th despite peak speeds dropping in Fort Lee, New Jersey. It last held the top Washington and Georgia. All of Georgia’s

8.52 percent. spot in 2014. Three of the top 10 were in were in Atlanta.

– The I-65 at Route 386 interchange Atlanta, including this year’s second worst During last year’s legislative session,

in Nashville, which improved from 68th and last year’s worst bottleneck, I-285 Tennessee lawmakers approved the

to 120th despite peak speeds dropping at I-85 North, the so-called “Spaghetti Improving Manufacturing, Public Roads

4.19 percent. Junction.” The other Atlanta sites in the and Opportunities for a Vibrant Economy

– The I-40 and I-75 at I-140 interchange top 10 were I-75 at I-285 North, which was Act. The IMPROVE Act will reduce a $10

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billion backlog in transportation projects. we’re investing in the infrastructure, and, However, it still accurately reflects the state
Meanwhile, it will send $70 million each year the more work we can do and the faster of the nation’s roadways.
to counties and $35 million annually to cities. we can do it, the sooner congestion is
The IMPROVE Act includes projects in all going to improve.” “We see some shifting in that top 10 list,
95 counties over the next 10 years. but not a lot. … Similar locations every
The number of monitored locations year. The ranking may change, but it’s a
The act raises revenues several ways, increased from 250 to 300 for last year’s list lot of the same locations year in year out,”
primarily by increasing the diesel tax but held steady this year, and Brewster said Brewster said.
from 17 cents to 27 cents a gallon over there are no plans to make any big changes
three years, and the gasoline tax from in the near future. The list could change Huneryager certainly believes it’s an
20 cents to 26 cents over that same time as new distribution centers are built in accurate reflection and a useful list. TTA
period. Meanwhile, the act cut other response to the growth in e-commerce. members use the report when planning
taxes by nearly $300 million in 2018 and routes with customers to avoid the worst
more than $500 million a year when “Right now, we feel pretty confident that traffic. The report was part of the packet
fully implemented. The IMPROVE ACT we’ve got a good representative list of the top given to all of the participants in the TTA’s
included the state’s first fuel tax increase freight locations in the country,” she said. annual Call on Washington and was to
since 1989. be left with each member of the state’s
The report is based on 2017 data, congressional delegation.
When IMPROVE Act-funded and ATRI acknowledges there is a lag.
construction gets underway, the TTA members also have used it to lobby
bottlenecks likely will become more state lawmakers.
congested, so things will get worse before
they get better. But they will get better “We had our Call on Nashville on
eventually. the 3rd of (April), and this was a leave-
behind at every call we made, and we had
“It’s a shame we waited as long as we a legislative reception that evening, and
did,” Huneryager said. “It’s important that legislators were carrying it around with
them,” Huneryager said. TTN

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Q1 SPRING 2019 TENNESSEE TRUCKING NEWS • 13

TLD LOGISTICS
NAMED AMONG TOP 20
COMPANIES FOR WHOM TO WORK

For four consecutive years, TLD has earned top honors

BY TODD TRAUB / CONTRIBUTING WRITER

If you want to be named a TLD Logistics was formed in 2008 by can’t rest on our laurels. We have to be
Best Fleet to Drive For, listen Toyota Tsusho America, a subsidiary of better, look for opportunities to advance
to TLD Logistics. Toyota Tsusho Corporation, after purchasing the company and that requires everyone
L and D Transportation Services Inc. Offering rowing in the same direction. My job
For the fourth consecutive year, the cost-effective transportation and logistics is to direct the rowing; if this is done
Knoxville based company is among the services, TLD now has more than 450 effectively then the results will follow.”
Top 20 Best Fleets to Drive For as named tractors, 400 employees, 150 owner operators
by the Truckload Carriers Association and is licensed in 48 states. National recognition, Peters noted,
and CarriersEdge. Celebrating its 11th is not the sought after result, but an
anniversary, TLD was selected from Satellite communications, centralized 24- acknowledgement of the tangible results TLD
approximately 200 entrants to maintain hour dispatch and warehouse capabilities gets in the workplace and on the road.
its streak. throughout the United States are some of
TLDs marquee features. “The management team is constantly
“As more companies compete for this searching for ways to separate TLD from our
award, it makes it more rewarding to know “The competition gets tougher every competitors,” Peters said.
we are a top achieving company,” TLD year,” Peters said of the Best Fleets honor.
President and COO Jim Peters said. “We remain humble and know that we CONTINUED ON PAGE 24 

14 • TENNESSEE TRUCKING NEWS Q1 SPRING 2019

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Rachel Lovell, Milan Supply Chain, accepts
award from Transport Topics publisher Sue

Hensley in Nashville
PHOTO: JOHN SOMMERS II FOR

TRANSPORT TOPICS

MILAN’S
RACHELLOVELL

RECEIVES ACCOLADES

Recruiting women into the trucking industry
is becoming more and more important, just ask

Milan on its recent success

BY RENEE MILLER / CONTRIBUTING WRITER

16 • TENNESSEE TRUCKING NEWS Q1 SPRING 2019

“My mom must have been Lovell’s career has been a stable one, on long term strategic initiatives with
so happy that I fell off the and as a recruiter herself now, she’s wide- practical goals. When these goals are
couch with a purpose!” eyed about the potential for attracting accomplished, the industry is changed
said Rachel Lovell, the more women into the industry. She and improved.” Peters has been in the
first woman to receive the trusts that many other women can have a industry over 20 years and has gone from
Recruiting Professional of secure and rewarding career in trucking, feeling as though she had something
the Year Award from just as she has had. “It’s a career with to prove, to feeling that she (and other
Transport Topics. a steady paycheck, you’re able to see women) now have a seat at the table and
the country and there’s opportunity for a voice in the industry. “The trucking
That purpose wasn’t formed by going upward mobility, at least at Milan,” she industry can be a home for women
through a self-help program to find and said with certainty. She’s a realist when it looking for a fulfilling career, but if
follow her bliss. Nor was she recruited comes to the challenges inherent in the recruiting female drivers is a company’s
by a savvy recruitment specialist from transportation industry whether you are goal, attracting them must be part of the
an unknown carrier. Her recruiter was male or female. Consequently, she and company’s strategy,” said Peters.
Andy Williams, her uncle. Andy worked her team have refined the recruitment
for Milan Express and thought she would process to focus on the benefits of the Chris Spear, president of the ATA, also
like to work there. So, he gave her a call, career rather than the difficulties a recognizes the importance of women’s
and ‘recruited’ her. She remembers with woman might face in the industry. She presence in the transportation industry.
a touch of humor what her life was like admits, however, that women do have a “There are some 75 million women in
then. “When I interviewed with Milan, different way of looking at things. “Our the civilian labor force,” reported Spear,
I didn’t have a vehicle – or a license for outlook and approach are different. A “and that represents a vast and deep talent
that matter! I was a single mother living lot has to do with how confident you feel pool that has enormous value to offer
at home with my parents. My sister took about a company’s willingness to have our industry – even more so at a time
me to the main office for the interview your back.” like this, as we contend with a growing
and waited in the parking lot until I was shortage of drivers and technicians.”
finished. Roy Mabry, the local operations Priscilla Peters, vice president of
manager, hired me on one condition – marketing for Conversion Interactive Spear highlighted the valuable work of
that I get my driver’s license!” That very Agency agreed. “Women are typically the ATA in breaking down stereotypes
day, Lovell’s sister took her to get that goal-driven and vision-focused. Because at every level of the industry. Through
license, and she hasn’t looked back since. of this, women can provide thoughtful his own work, he has come to the
leadership for the industry that focuses
Lovell was initially hired as a dispatcher CONTINUED 
at Milan and, with her first paycheck, Lana Batts, co-president, Driver iQ
began setting aside money to purchase
a car. After a year’s work of consistent PHOTO: JOHN SOMMERS II FOR
saving, she was able to purchase her TRANSPORT TOPICS
own vehicle without her parents’ help.
“During that year,” Lovell said fondly, “My
mother drove me to and from work, every
day. Talk about a support system! So, in
addition to my uncle, Andy Williams, I
have so much gratitude for my mother
and father for the examples they have set
my entire life. I’m also incredibly grateful
to Roy Mabry for taking a chance on a
‘newbie’ with no driver’s license.” Though
hers wasn’t a typical or standard process,
she was effectively recruited and retained.
She’s never worked anywhere but Milan
Express. Lovell’s story underscores the
importance of relationships and support
in the industry.

Q1 SPRING 2019 TENNESSEE TRUCKING NEWS • 17

“It’s a career with a steady paycheck, seriously as a professional woman and
you’re able to see the country and not just a working wife.” That image has
been all too real not only in the trucking
there’s opportunity for upward mobility, industry, but in many industries that have
at least at Milan.” been traditionally male-dominated.

conclusion that “The biggest hurdle heading in the right direction.” Lovell has been able to push through
women face is the perception that it The trouble with perceptions is that some of the perception challenges by
is a male-dominated industry. That listening to and learning from other
mentality prevents countless women they are not always easily altered by a women. “My direct supervisor is a woman
from even first considering the profession rehearsal of the facts. While most loads and watching her executive leadership
as a career option. And, it creates a are no-touch freight, for example, Peters has been good for me,” said Lovell with
sort of ‘catch-22,’ where if women emphasized that it’s harder to recruit gratitude. “Seeing her handle herself in
believe that notion to be true, then it women because of the perception that situations has molded me.”
becomes true.” As a way to counteract there is a lot of on-the-job physical
this unfortunate perception, the ATA activity required to be a truck driver. The creative and innovative methods
insists that transportation is a viable “Fighting the perception battle can be Lovell and her team use to recruit and
path no matter what your race, gender or challenging,” she said. retain drivers, was part of why she won
socio-economic background. When he the award from Transport Topics. While
reflected on Lovell’s accomplishment in Lana Batts, co-president of Driver iQ, attending a conference sponsored by
receiving the Recruiting Professional of a background screening company that Conversion Interactive Agency, Lovell
the Year Award, he proudly related that specializes in trucking, said, “I remember learned more about the driver recruiting
the ATA inducted four women this year when I was the only woman in a room journey. She gained new insights on
as America’s Road Team Captains. “All of full of men, and I was the lowest paid how to improve her own recruitment
it,” he said, “is a sign that the industry is professional.” Looking at the perception strategies. Speaking for the Agency,
problem from a different angle, she said Peters stated that “One of the biggest
her largest challenge was “being taken mistakes we see carriers make is that they

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don’t know and understand what the Priscilla Peters, vice president of
driver recruitment journey really looks marketing, Conversion
like for their company.” Carriers can be Interactive Agency
relying on older processes that end up
hurting rather than helping them. Peters PHOTO: JOHN SOMMERS II
suggested that carriers flip the script and FOR TRANSPORT TOPICS
see things through the driver’s eyes rather
than through their own company’s eyes.
“Carriers,” she remarked, “need to know
what the driver experiences from the time
they encounter the company to the time
they are hired and are in a truck.”

Lovell took this concept to heart and
began doing some investigative analysis
on the issue when she returned from
the conference. She began by filling out
the online driver application as if she
were a driver. As a woman barely older
than a ‘millennial,’ she reflected on her
own Internet responses and behaviors.
“There was that moment of insight when I
realized that if I click on a site and it takes
more than a few seconds to upload, I

CONTINUED 

Q1 SPRING 2019 TENNESSEE TRUCKING NEWS • 19

“The biggest hurdle women face drivers, and content is king,” she said.
is the perception that it is a male- “And, surprisingly, the content doesn’t
dominated industry. That mentality even have to be about trucking. What’s
prevents countless women from even ‘trending,’ how to keep to a diet while on
first considering the profession as a the road, even a humorous cat,” chuckles
career option. And, it creates a sort of Lovell “will get more action when it’s
‘catch-22,’ where if women believe that connected and ties in to what drivers (and
notion to be true, then it becomes true.” potential drivers) are experiencing.”

move on.” She easily made the connection recruiting success of the company.” Spear pointed out that the current
that Milan would lose potential drivers Partly because of her age group driver shortage and recruitment and
if their process led to frustration. The retention are first cousins. “They are
potential recruits would simply quit demographic, Lovell understands that two issues that are inextricably linked.
filling out the application and move on to we have become a visual culture with Strengthening the industry’s ability to
something more interesting. adult learners who prefer to interact with recruit and retain the best and safest
their world rather than just have verbal talent the labor force has to offer is
Peters confirmed that Lovell was on information shoveled on them without absolutely essential to reducing the
the right track. “Whether recruiting men restraint. To capitalize on engagement, shortage over the long term.”
or women, the exercise of documenting, not only with potential recruits, but with
analyzing and adjusting the driver anyone connected with them, Lovell But, recruitment is hollow without
recruiting journey for individual carriers has pushed the recruitment process in retention and retention isn’t always about
can have a major impact on the driver the direction of social media and video what a company does or doesn’t do. Batts,
content. “Videos are high-use items for for example, spoke of how the career
affects everyday life. Retention can be
difficult when the career overshadows the
relationships in one’s family. To counter
this, Batts and her husband took up sailing

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20 • TENNESSEE TRUCKING NEWS Q1 SPRING 2019

-- something they could share together position in recruitment. All of her work When Lovell was asked why she
that got them away from the daily grind has been within one company. Batts, on has stayed at Milan all these years she
and put their minds and emotions in the other hand, began as a Transportation remarked enthusiastically, “I sing Milan’s
a different space. No cell phones or Analyst for the ATA, served as senior praises because I have never felt gender
office chores clamoring for attention. vice-president of government affairs and discrimination here. Everyone from the
They developed sailing friends, rather then president of the Truckload Carriers CEO down is treated equally. Your age,
than friends who were ‘his’ or ‘mine.’ Association. She branched out in 2000 as gender, ethnicity doesn’t matter. You’re
When asked if this was what constituted a managing partner of Transport Capital valued because you’ve proven yourself.
a success for her, she humorously Partners, a boutique investment firm I’ve had no struggle here as a female.”
replied, “That and having three weeks of specializing in the buying and selling of That may not be a common experience in
underwear. Nothing can start the week off trucking companies, and she now holds
wrong if you don’t have clean clothes and her current position at Driver iQ. CONTINUED 
need to do the washing!”

When recruitment and retention
are so critical to the reversal of the
driver shortage, one wonders if gender
differences really matter in the end. They
may be annoying and present certain
sets of challenges, but it seems they are
not as stark as might be imagined. Peters
affirmed that “while the journey can be
analyzed from the perspective of women
or men, in most cases, the gaps are the
same regardless of gender.”

Batts agreed. Commenting on her
work of background processes for drivers
she noted, “women tend to do less job
hopping and appear to have a better
safety record, but I have found little other
differences between the genders.”

Spear, takes a wider view and offers
an interesting perspective. He certainly
understands the challenges women
face and has actively led the ATA to
minimize those challenges. Still, he makes
the important point that the size and
diversity of the industry can be of benefit
to women. “One of the appealing aspects
of the trucking industry is the sheer
diversity of roles within it. One can serve
in management or in the office, or as a
driver, technician or even as a fleet owner.
There’s no shortage of options for women
seeking a career in trucking.”

Lovell and Batts are both examples of
such diversity. Lovell began her career
as a dispatcher, moved to customer
service, then shifted to planning. She
managed Milan’s flatbed division for
a year before moving into her current

Q1 SPRING 2019 TENNESSEE TRUCKING NEWS • 21

Rachel Lovell, Milan Supply Chain “Whether
recruiting men
PHOTO: JOHN SOMMERS II FOR or women, the
TRANSPORT TOPICS exercise of
documenting,
analyzing and
adjusting the driver
recruiting journey
for individual
carriers can have
a major impact
on the driver
recruiting success
of the company.”

Sue Hensely, Transport Topics; Rachel Lovell, Milan Supply like a victorious athlete on the field she
Chain and Priscilla Peters, Conversion Interactive Agency said, “This award wasn’t just an individual
award – it was a company award given to
PHOTO: JOHN SOMMERS II FOR TRANSPORT TOPICS me on its behalf. I would not have been
successful in the numbers if it weren’t
all contexts of the industry, but the more in the relationships she develops and for everyone in the company. We have
an acronym at our company – T.E.A.M.
companies adopt practices that bridge the cultivates. “We call it Hashtag Milan – ‘together everyone accomplishes more.’
This award was a team effort.”
gender divide, the better recruitment and (#Milan) and I’m all #Milan! Getting
It doesn’t look like Lovell will be leaving
retention of women will be. someone in and started is so exciting Milan any time soon. She may be too young
to be thinking about what she wants to
The transportation industry has for me. I enjoy seeing them start their leave behind, but like everyone, she wants
to make a difference. She wants to have
a history and reputation of valuing new life here. Through our processes her life count in meaningful ways. When
asked about what she wanted her legacy
relationships. In a time of fragmentation and our programs, I’ve gotten to know to be, it’s wasn’t so different than what she
has experienced from her own family. “I
in the society, relationships and teamwork our drivers and their families. When want to be remembered as an innovative,
barrier-breaking mother who loved her
are a central aspect of efficient recruitment they’re remembered, it translates into family and friends with all that she had. I
want my children never to give up and to
and retention processes. Lovell cited the something bigger. They know they have the will or drive to make a difference
in someone’s life.” Perhaps her children will
importance of having multiple touches of matter and what they do matters.” Even fall off the couch with a purpose, just as she
did. And, it will be a purpose that sets them
relationships in her work. She recounted in regard to her award, Lovell focuses on in the direction of carrying forward the
attitude that if you prove yourself by doing
that she finds her passion for her work relationships and teamwork. Sounding your best with passion, your gender most
likely won’t stand in the way. TTN

22 • TENNESSEE TRUCKING NEWS Q1 SPRING 2019

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CONTINUED FROM PAGE 14 

To be recognized among the To be recognized among the “Best
“Best Fleets” a company must Fleets” a company must operate
operate a fleet of 10 or more trucks,
regardless of TCA membership status, a fleet of 10 or more trucks,
and be evaluated in areas such as regardless of TCA membership
driver compensation, pension and status, and be evaluated in areas
benefits, professional development,
driver and community support such as driver compensation,
pension and benefits,
and safety record. professional development, driver
and community support and
truckingTENNESSEE OFFICIAL MAGAZINE safety record.
OF THE TENNESSEE
TRUCKING ASSOCIATION It is the focus on the driver
where TLD really shines, Peters
WINTER 2018-2019 said. TLD runs four driver
training schools, from which
$4.95 VALUE it gained about 20 percent of its
driver workforce.
NEWS New drivers aren’t asked to sign a
contract — you won’t have to enforce
TENNESSEE SENATOR loyalty with a signature if you treat
them well, Peters said — and TLD has
Paul formed driver committees to ensure it is
Bailey addressing drivers’ needs and issues of
importance.
CB TRUCKING Additionally, to get a true read on the
driver experience, the committees are made
ATRI’S up of members whose time in service has
varied from six months to the 11-year life of
TOP10 the company.
“This honor speaks to how we truly treat
TENNESSEE-STYLE our people,” Peters said. “Part of the vetting
process requires that the contest judges talk
DIABETES to 20 percent of our current drivers. If our
101 drivers don’t support our claims, we would
not win.
MemberSpotlight Dan Kanabroski, Centrality Business Technologies “Personally I think this is the best part of
the award, there is no fluff in getting to the
Please visit www.TNTrucking.org winners circle. You either do the things that
to see th edigital version of your application claims or you will not win.”
TLD’s streak of Best Fleet recognitions
Tennessee Trucking News with live likely began with its emphasis on driver
links to advertisers’ websites retention, a major industry worry, Peters said.
Each sector of the company has
set goals and the team members are
challenged to achieve them. Separate
bonuses are paid according to retention
numbers. TLD also works to enhance
the relationship between drivers and
dispatchers through committed training

24 • TENNESSEE TRUCKING NEWS Q1 SPRING 2019

opportunities that involve both positions. James R. Embrey, Jr. has more than
“They help the dispatcher understand what 20 years of experience representing
Fortune 500 commercial clients and
is important to a driver,” Peters said. “We individual professionals in a variety of
presently have more loads that we do trucks transportation claims.
so an empty truck really hurts.”
Formerly an in-house General Counsel
TLD holds a kickoff meeting to start for major insurance corporations, Embrey
each year, starting it off festively with a is a seasoned trial lawyer who defends
get-together for terminal personnel at a clients through trial, verdict and appeal.
local establishment on Friday evening He also counsels clients on best practices
and continuing into a half-day session on and risk mitigation, and is an active
Saturday. The previous fiscal year, including member of the Tennessee Trucking
profits, are reviewed to help TLD identify Association and the Defense Research
successes, failures, problem areas and Institute’s Trucking Law Committee.
opportunities for growth and improvement.
Embrey is part of Hall Booth Smith’s
Again, the drivers aren’t being ignored. Rapid Response team, which arrives on
“This past year we invited drivers for the scene of accidents and incidents
the first time and we had about ten drivers at a moment’s notice to ensure crucial
attend,” Peters said. “We plan on expanding evidence is preserved and first-hand
this participation as we need their input.” information is obtained to provide the
From Peters’ standpoint, the pride and joy best defense possible.
is TLD’s driver schools, which have turned
out close to 150 drivers, approximately 90 of Decades of Trucking JAMES R.
whom have gone on to work for the company. and Transportation EMBREY, JR.
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Q1 SPRING 2019 TENNESSEE TRUCKING NEWS • 25

Sometimes People
Must Come Together
for a Mission

THANK YOU

Since 1954, the American Transportation Research Institute and its
predecessor have been the trucking industry’s source for scientific data and
analysis on the many high priority issues facing freight transportation today.
The people and companies listed here are our core contributors, annual
donors who have come together in this mission to help the industry as a
whole. If you or your company has not contributed in the past, now is the
time to step up and do your part.
Step up and leave your footprint for the good of the industry.
Visit www.atri-online.org to explore your giving opportunities.

Photo: NASA

Road TeamTennessee Trucking Association’s

Thank you THSO and Thermo King Knoxville Red shirts L to R, -TN Road Team Captains TN RT Captain Eddie LeSueur-Skyline
for making it possible to now heat and cool our Eddie Lindsey-Big G Express and Juan Morel- Transportation sharing big truck safety with
TTA No Zone tractor! FedEx Freight. White shirts L to R, ATA Road Team students at Oak Ridge High School
Captains Steven Richardson-Big G Express and
Tim Chelette-Big Express at National Lifesavers
Conference in Louisville.

TN RT Captain Marion Bowers- TN RT Captains John Anderson-TCW, Eddie TN RT Captains Wayne Covely-Walmart Transportation
FedEx Freight on left, with student Threlkeld-HUB Group, Jamie Sowder-FedEx Freight and Scott Lambert-FedEx Freight (at end of line in navy shirts)
from Gordonsville High School and Paul Boykin-HUB Group pose with certificates for pose with students at John Adams Elementary
participating in the Airways Achievement Career Fair

TN Road Team Captain Tom Bell (first on L) Road Team Captain Rick Tetreault-Averitt Rick Tetreault-Averitt Express at Kenwood
and Mark Copas - FedEx Freight (Middle) with law Express with Clarksville High Student and Virtual High School
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Q1 SPRING 2019 TENNESSEE TRUCKING NEWS • 27

RT Captain Mike Mosier-Old Dominion Freight TN Road Team Captain Ken Wheeler- Michael Mosier-Old Dominion Freight Line, Right
Line, took their baseball wrapped trailer to Touch Old Dominion Freight Lines has fun in and daughter Lyli (middle) present Papa Doug book to
a Truck at Smokies Ballpark the Kids Zone at our annual Truck Driving Principal Genetry at Mary Hughes School
Championships

Nice Selfie of TN Road Team Captains Eddie Lindsey-Big Marion Bowers-FedEx Freight (front left, kneeling) and Eddie Lindsey-Big G Express (front
G Express, Eddie LeSueur-Skyline Transportation and David right, standing) with students at White House High School
Brady-Old Dominion Freight Lines as they help at ETN Big
Rigs for Kids

Heroes of the Highway Juan Morel-FedEx Freight, David Gooch-Sharp Transport, Paula Harper-FedEx (L-R) Michael Mosier-Old Dominion Freight
Freight, Devin Rackley-Averitt Express and Vernon Brewer-UPS Freight at Mid America Truck Show Line, Devin Rackley-Averitt Express, Donna and
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28 • TENNESSEE TRUCKING NEWS Q1 SPRING 2019

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or email [email protected]
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John Henderson-TCW kneeling in front, with students at Carthage High School L - Paula Harper-FedEx Freight and R - Vernon Brewer-UPS Freight
present Catherine Stuart-TTF with Women in Trucking’s Clare doll at
the Coordinated School Health Conference

L to R in red shirts, TN Road Team Captains L to R John Henderson-TCW, Marion Bowers-FedEx Juan Morel-FedEx Freight -
Vernon Brewer and David Pugh-UPS and Captain Freight andf Vernon Brewer-UPS Freight at CarFit Event for participates in Conversion Interactive
Paul Boykin-HUB Group Trucking at Gateway Fairfield Glade Agency’s Driver Recruitment and
Senior Center in Martin Retention Conference

SAVE THE DATE

SEPTEMBER 15-17
TTA 89TH ANNUAL CONVENTION

AT SANDESTIN BEACH

To register, please visit
www.tntrucking.org/convention/registration

30 • TENNESSEE TRUCKING NEWS Q1 SPRING 2019

TN Road Team Captain Terry Certain, XPO, reads Papa Doug book to students L to R, TN Road Team Captain Josh Dopp and Vernon Brewer both
at Auburntown Elementary School with UPS at Truck Driver Challenge

Last two kneeling in front right, Road Team Captains Charlie Jordan L to R In red jacket, TN Road Team Captain Robert Moxley-Titan Transfer and in
– Walmart Transportation and Jeff Stinson – FedEx Freight. Last one far safety vest, TN RT Captain John Henderson-TCW share No Zone message at Oakland
right standing, Road Team Captain Scott Lambert – FedEx Freight pose High School
with students from Sullivan Central High School

TATBY THE
NUMBERS
Over
1902+Calls made TO ®
the national hotline
BY truckers alone

545 likely INVOLVING

human trafficking 1,008

cases identified TRAFFICKING VICTIMS

315

OF WHICH

WERE MINORS

20+ 1 MILLION Truckers Against Trafficking

trade shows wallet cards If you'd like to train your drivers to recognize the signs of
human trafficking and to know how to respond, contact
attended since distributed

2009

Truckers Against Trafficking for
your free training materials at:
494,600+ Clearly this partnership [email protected] Make the call,
with TAT and Polaris is
tat trained working well, and it is save lives!
showing the critical role
persons that truckers play. 1-888-3737-888

- Bradley Myles, CEO, Polaris

Q1 SPRING 2019 TENNESSEE TRUCKING NEWS • 31

MemberSpotlight

COMDATA

CHECKS IN WITH MOBILE APP TO
STREAMLINE TRANSACTIONS

BY STEVE BRAWNER

CONTRIBUTING WRITER

Not much that happened in 1969 was in terms of innovation and bringing new
products and services to market,” said
going to overshadow humans landing Jon Bernstein, Comdata vice president of
product management.
on the moon.
That continues with Comdata’s update
But in that year of technological of its Comchek offering through the
and scientific achievement, a introduction of the Comchek Mobile app a
significant upgrade to its industry-leading,
company came into being to payment platform.
offer earthbound ideas and
innovations that have helped “I’ll call it an evolutionary kind of
keep America on the move, progression of the Comchek offering,”
if not necessarily flying Bernstein said.
into space.
Brentwood, But first, a little history.
Tennessee-based One of Comdata’s most important early
Comdata, a leading wrinkles was its Comchek and Express
provider of payment Code payment method. Prompted by
and operating a Western Union strike in the 1970s,
technology, has grown Comchek was created as a transportation-
to become one of specific method of moving money around
the largest providers similar to a Western Union wire transfer.
of fuel cards and the Utilizing a paper draft resembling
second largest commercial a voucher, Comchek was a convenient
Mastercard provider in the and cash-free method of completing the
U.S. and Canada. transactions that have always been a part
The founding may not have of trucking -- buying fuel, payment for
loads delivered and much more.
been “One small step for man,” “Think of Comchek kind of being
but it turned out to be a big deal for synonymous with Kleenex and Ketchup.
fleets, drivers and owner-operators of the It’s an industry term,” Bernstein said. “But
trucking and transportation industry. And, the Comchek itself was literally a blank
while it began in trucking, Comdata now piece of paper. It resembles a check you’d
partners with more than 30,000 businesses get out of your checkbook. The real term
to help manage $55 billion a year in fleet, was technically a draft.”
corporate purchasing, payroll and health The Express Code would be registered
care spending.
“Comdata has been in the forefront

32 • TENNESSEE TRUCKING NEWS Q1 SPRING 2019

to the draft, which was presented to clerks, the home screen. To check balances a user code draft system might find himself
vendors or cashiers who would use it to taps the Express Code Balance button and trying to conduct a transaction with
claim their money.“Drivers out on the enters the code. someone who didn’t use Comchek.
road, many of those trucking companies
-- or they themselves if they’re owner/ Users can apply an Express Code “Where the drivers went, there’s only
operators -- they don’t want to be having Balance to the Comdata card by logging a limited number of folks or institutions
wads of cash in their trucks at any time,” into the mobile app and tapping the that know what Comchek is and were
Bernstein said. “They’re paying for services Transfer button. Funds can also be willing to take it as a form of payment,”
while out on the road away from home. transferred to anyone in the Comdata Bernstein said.
The Comchek really gave them a way, in Mobile network.
essence, to transact for those services but While always trying to look forward,
doing so through the Comdata means.” This is especially useful, Bernstein Comdata has a number of plans for
noted, for family members on the road marking its 50th anniversary in 2019.
Naturally Comdata was going to keep who want to immediately transfer a Among other things, Bernstein said, this
up with the times and so, to limit the payment received to a household account year’s Comdata User Exchange event
use of paper and make the system more or that of a spouse or significant other so in April will be part of the celebratory
convenient and secure, the company has that bills can be paid and other necessities, happenings.
rolled out Comchek Mobile, an update that groceries or doctor visits, can be seen to.
digitizes receipt of payments and advances In 50 years of providing a vital service
and allows businesses to take advantage of “If there is a $1,000 settlement they to the trucking and transportation
the platform’s speed and simplicity. can peer-to-peer the person back home,” industry, Comdata and its innovators have
Bernstein said. “It’s similar to Venmo been perfectly positioned to witness and be
Driver advances, settlements, lumpers, or PayPal.” a part of the expanding role of technology.
repairs and other common needs can be
handled through the digitized system. The Comdata Card can be used to “At Comdata, we’re very pleased to be
Basically it’s a method of moving money make purchases anywhere Mastercard is a part of the Tennessee trucking industry,
through the trucking and transportation accepted and there are no fees for point- and we will always appreciate working with
“logistics ecosystem,” Bernstein said. of-sale transactions. Comdata’s proprietary organizations like the Tennessee Trucking
fuel network allows the card to be used for Association that devote themselves to
Using an iOS- or Android-enabled fuel purchases at thousands of truck stops building and providing for this wonderful
smartphone app, users -- as individuals within the Comdata proprietary network. community. TTA has always been a
or a business entity -- can receive, access fantastic resource and partner to us
and distribute funds sent to them via a Finally, if a vendor awaiting payment through the years, and we look forward to
Comdata card, which acts as a debit card, doesn’t have a Comchek Mobile ID or continuing that relationship over the next
and then some. accept Mastercard, a Comchek draft can be 50” emphasized Bernstein.
created from the mobile app.
To register, a user downloads the Electronic logging, transmission of
Comchek Mobile app and enters “We’re now seeing settlement or truck data, fleet tracking systems and more
information about themselves or the quickpay kind of programs that are are part of everyday life in the industry,
business they are registering as. Once instantaneous,” Bernstein said. leading Bernstein to liken some transport
approved a card in the individual or company ops centers to NASA Mission
business’ name is issued. To validate the Not only does the upgrade reduce the Control.
Comdata card a user simply opens the use of paper, it provides better security.
Comchek Mobile app and enters the last The express code-paper draft system ran Why not? If they can land a man on
six digits of the card number, then follows the risk of someone with knowledge of the the moon they can certainly trick out
the steps to set up a PIN. system getting ahold of the code and using trucking tech.
it to access money.
With the card validated and the PIN “You pass trucks all the time and you
established, the user can receive funds, “If the code got into the wrong person’s never think about [high tech] being in
make purchases and check the express hands there is a security flaw that can the industry,” Bernstein said. “To know
code balance using a smartphone or occur there,” Bernstein said. “[Now] we how things are, it’s pretty cool and
other device. know exactly who the funds are going to.” exciting to see.”

Notice of funds deposited appears on Also, the more universal concept of a Of course, when it comes to technology
card with a balance on it means Comchek and new ideas, Comdata has always been
Mobile can be used in more places. In the along for the ride. TTN
past, a driver using the Comcheck Express

Q1 SPRING 2019 TENNESSEE TRUCKING NEWS • 33

Calendar of Events Tennessee Trucking News

JUNE ADVERTISING
June 7 Roadside Inspection, Portland Scales I-65 North (RESCHEDULED RESOURCE INDEX
FROM 06/14/19)
June 12-13 NATMI – Certified Driver Trainer Program Q1 spring 2019
June 21 Roadside Inspection, Knoxville Scales I-40
June 26-27 NATMI – Advanced Fleet Accident Adams and Reese LLP 20

JULY ATRI 26
July 24-25 NATMI - Safety & DOT Compliance* Location: Chattanooga, TN
July 30 Sounds Baseball Game Presented by the YPC Clarke Power Services 12

AUGUST Drivers Legal Plan 19
August 2 Roadside Inspection, Greenville Scales I-81
August 7-9 NATMI-Maintenance Supervisor & Maintenance Director Certification Fleetco, Inc. 21
August 10 HOLBROOK TNG: Defensive Driving Course for Professional
Truck Drivers Great West Casualty Co. Inside front cover
August 10 YPC Gives Back Day
August 14-17 National TDC Competition in Pittsburg, PA Hall & Booth PLLC 25
August 21 Roadside Inspection, Manchester Scales I-24
August 29 Big Rigs for Little Kids Golf Tournament HELP Inc. / PrePass 18

SEPTEMBER International/Navistar Inside back cover
September 14-17 TSC Super-Tech Competition, Raleigh, NC
September 15-17 TTA 89th Annual Convention at Sandestin Beach Hilton, J.J. Keller & Associates 29
Destin, FL
September 15-21 Driver Appreciation Week Joe Morten & Son 25

OCTOBER MHC Kenworth 8
October 2 Southeast TN Big Rigs for Little Kids Golf Tournament – Ringgold, GA
October 4 Roadside Inspection, Knoxville Scales I-40 Nacarato 13
October 5-9 ATA MC&E – San Diego, CA
October 7 Top Golf Presented by the YPC Neely Coble Company, Inc. 4
October 7-11 NATMI - Safety Supervisor (CSS) & Director of Safety
(CDS) Certification Premier Truck Group of Chattanooga 23
October 16 Roadside Inspection, I-65 Giles County
October 18 Roadside Inspection, Portland Scales I-65 North Rush Truck Center Back cover

Southern Tire Mart 15

TA/Petro 11

Tennessee Trucking News 24, 30

Truckers Against Trafficking 31

New TTA Members This edition of Tennessee Trucking News
ALLIED CARRIER was made possible with the support of these
• Best One Tire – Knoxville • Harrison Transport, Inc. corporate advertisers, all TTA members. They
• Carrier Transicold South • CarMax support the trucking industry by enabling
• DMC Insurance, Inc. • A & A Express LLC Tennessee Trucking Association to provide
• Emission Cooling Solutions • HGX Logistics this publication to its members, prospective
• Fleet Resources, LLC • Nash Family Hauling, LLC members, elected officials and the business
• Four Seasons Services Inc. • Liberty Lane Carriers community at large. They deserve your
• KeepTrukin consideration and patronage when making your
• Maxon Lift Corp. corporate purchasing decisions. Thank you!
• Mutual of American

– Your Retirement Company
• Nova Medical Centers
• PNC Bank
• Verizon Connect

34 • TENNESSEE TRUCKING NEWS Q1 SPRING 2019

Jim Pinder

CORPORATE FLEET DIRECTOR

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