Training magazine’s 41st Annual Early-Bird Discount...see page 32
Georgia World Congress Center Conference February 12 –14
Atlanta, GA
Certificate Programs February 9 –11
Duke CE Leadership Experience February 12
Expo February 12 –13
Innovations In Training February 14 (pm) – 15
“I ’ve been in the T&D field for 25+ years. This conference never “ I would recommend attending aTraining magazine
disappoints. If you are new to the field or experienced, this conference conference to every trainer. The networking and
will take your performance improvement initiatives to the next level.” learning opportunities were limitless.”
– Training Director, Athene – Director of Education, Great Clips
Centennial Olympic Park, Atlanta
Training is a game changer. And so are you.
Registertoday and let’s go forthe training gold!
www.TrainingConference.com #trgconf
2 Editor’s Welcome
An event designed for learning Schedule at a Glance
professionals & executives
FRIDAY, FEBRUARY 9
A Win-Win Event 9:00 am – 4:00 pm ����������� 3-Day Certificate Programs*
What better city to hold our Training 2018 Game Changer SATURDAY, FEBRUARY 10
Conference & Expo than one that has hosted the Olympics, has 9:00 am – 4:00 pm ����������� 3-Day & 2-Day Certificate Programs*
five professional sports teams, and recently built two new arenas?
I’m talking about Hot-lanta, of course! SUNDAY, FEBRUARY 11
9:00 am – 4:00 pm ����������� 3-Day & 2-Day Certificate Programs*
The official definition of “game changer” is an event, idea, or 5:00 pm – 7:00 pm ���������Conference Opening Reception
procedure that effects a significant shift in the current manner of
doing or thinking about something. Training certainly is a game changer. And I think & Not-So-Trivial Pursuit
the term also applies to the Training 2018 Conference & Expo. But I also believe that
definition can — and should — be stretched to include people. You and your fellow MONDAY, FEBRUARY 12
Learning and Development colleagues can be game changers. 8:00 am – 4:00 pm ����������� Duke CE Leadership Experience*
How is Training 2018 a game changer? For starters: (off-site)
• Two new co-located events: The Duke CE Leadership Experience: What's Next in MONDAY, FEBRUARY 12: CONFERENCE
Leadership — created in partnership with Duke Corporate Education for senior-level 8:00 am – 9:00 am ����������� Breakout Sessions (100 series)
Learning and Development professionals — and Innovations in Training, where 9:15 am – 11:15 am ������������� Keynotes
participants will get up close and personal with hands-on training centers at Delta 11:00 am – 5:30 pm ������������ EXPO HOURS
and UPS, among other locations. 11:30 am – 2:00 pm ����������� Lunch in Expo
12:15 pm – 12:45 pm ���������� Second City Expo Stage
• Five thought-provoking keynoters (including a special performance by dance 12:45 pm – 1:45 pm ����������� Sponsored Sessions
troupe Pilobolus, plus expert storytellers, a Jeopardy! champ, and a college- 1:00 pm – 1:30 pm ������������� Special Top 125 Best Practice Awards
basketball-star-turned-ESPN-analyst) introduced by Andy Eninger, who has 2:30 pm – 3:30 pm ����������� Breakout Sessions (200 series)
taught improv courses for The Second City Training Center since 2001. 4:00 pm – 4:30 pm ����������� Second City Expo Stage
4:30 pm – 5:30 pm ����������� Expo Reception
• A new high-level leadership track, Leadership for What’s Next, developed by 4:45 pm – 5:15 pm ������������� Second City Expo Stage
Duke Corporate Education. 5:15 pm ������������������������������� Dine Around Mixer Event
• The Technology Test Kitchen, where you can get see demos of the latest TUESDAY, FEBRUARY 13
training technologies. 8:00 am – 9:00 am ����������� Breakout Sessions (300 series)
9:15 am – 10:45 am ����������� Keynotes
• Eleven certificate programs, hundreds of breakout sessions, and multiple 11:00 am – 12:00 pm ��������� Breakout Sessions (400 series)
hands-on clinics. 11:00 am – 5:00 pm ����������� EXPO HOURS
11:30 am – 2:00 pm ����������� Lunch in Expo
• A Sunday night kickoff event at the Omni that will test your trivia knowledge, 12:30 pm – 1:00 pm ����������� Emerging Training Leaders Awards
teambuilding capabilities, and ability to think on your feet (literally!). 1:15 pm – 1:45 pm �������������� Second City Expo Stage
1:45 pm – 2:45 pm ������������� Breakout Sessions (500 series)
So don’t sit on the sidelines. Get your proverbial training uniform dirty. This is your 3:00 pm – 3:30 pm ����������� Second City Expo Stage
chance to be a game changer — both at the conference and back in the office. 3:00 pm – 4:00 pm ����������� Sponsored Sessions
I hope you take it! 3:45 pm – 4:15 pm ������������� Second City Expo Stage
4:00 pm – 5:00 pm ����������� Expo Refreshment Break
Lorri Freifeld 5:15 pm – 6:15 pm �������������� Lightning Shares
Editor-in-Chief, Training magazine
WEDNESDAY, FEBRUARY 14
Table of Contents Conference Sessions. . . . . . . . . . . . 12-25 8:30 am – 9:30 am ����������� Breakout Sessions (600 series)
Hands-on Clinics. . . . . . . . . . . . . . . 26-27 9:45 am – 10:45 am ���������� Breakout Sessions (700 series)
Game Changer Keynotes . . . . . . . . . . 3 Online Clinics . . . . . . . . . . . . . . . . . . 28-29 11:00 am – 12:00 pm ��������� Breakout Sessions (800 series)
How to Register. . . . . . . . . . . . . . . . 30 12:15 pm – 3:15 pm ������������ Hands-on Clinics (with Box Lunch)
Certificate Programs. . . . . . . . . . . . . . 4-7 Venue & Hotels. . . . . . . . . . . . . . . . . 31
Registration Form. . . . . . . . . . . . . . 32 4:00 pm – 9:00 pm ����������� Innovations in Training* (off-site)
Duke CE Leadership Experience. . . . 8
THURSDAY, FEBRUARY 15
Innovations in Training. . . . . . . . . . . . 9 7:00 am – 5:00 pm ����������� Innovations in Training* (off-site)
The Expo, Technology *Pre-registration required. Additional fee for these events.
Test Kitchen & Second City . . . . . . . . 10-11
Keynotes 3
Game Changers “You gotta be in it to win it!” the lotto ad declares.
Our Training 2018 keynoters embody this philosophy.
Monday, February 12, 9:15 am – 11:15 am They put their heart and soul into both the game —
whether it’s Jeopardy!, basketball, performance art,
Moving Pieces or storytelling — and the training needed to win it.
Itamar Kubovy, executive producer of the Tuesday, February 13, 9:15 am – 10:45 am
acclaimed dance company Pilobolus, has
created performances with such diverse Living in Jeopardy!
collaborators as the MIT Distributed Robotics
Lab, the band OK Go, masters of illusion Penn An American author, TV writer (Bones
& Teller, and Britney Spears. Discover how this and CSI: Crime Scene Investigation), and
unorthodox dance company is helping travel writer, this former comedian also
organizations apply their process of group design thinking to solve has won more than $350,000 on various
business challenges. As Kubovy notes, “The most important part of quiz shows (Jeopardy!, Greed). Who is
our training is untraining, figuring out what assumptions and habits Bob Harris? (Sorry, we couldn’t resist.)
people bring to the professional table that shut down communication Harris is the author of Prisoner of
and impactful collaboration. Unlearning is the key to a competitive Trebekistan: A Decade in Jeopardy! – a guide to how he studied
advantage in the workforce.” and trained for the show. Harris became one of the show’s
winningest contestants, and his book has become a
Missing Links longstanding bible for serious contestants. His book, “The
International Bank of Bob: Connecting Our Worlds One $25 Kiva
Mimi Onuoha is a new media artist and Loan at a Time,” details how he put his good fortune to use. The
researcher whose work – which spans digital poster child for both the joy of learning and helping people
and physical media – uses data analysis, around the world, Harris will share his views on making learning
programming, writing, and sculptures to sticky, the importance of practice, and living creatively.
explore emerging forms of storytelling. She
has been in residence at Eyebeam Art & Learning to
Technology Center, the Data & Society Accept Change
Research Institute, Columbia University’s Tow Center, and the Royal
College of Art. At the heart of Onuoha’s work is a series of questions: Former standout point guard
What if the structure of information reveals more than the information Jay Williams, considered one of the
itself? What if the most important moments in a story are the ones most prolific college basketball players in
we aren’t aware of? Onuoha will show through a series of projects the history, became an ESPN full-time game
ways in which people are represented, abstracted, classified, and and studio analyst in 2008. In 2016, he
forgotten – something that unfortunately happens all the time in published Life Is Not an Accident:
the workplace. A Memoir of Reinvention. The memoir details Williams’ rise to
NBA stardom, the terrible accident that ended his career and
Driveway Moment plunged him into a life-altering depression, and how he
ultimately found his way out of the darkness. Williams’ book
Alex Blumberg is the CEO and co-founder celebrates the critical importance of learning to accept change.
of Gimlet Media, an award-winning media He draws a parallel between his single-minded focus on
company focused on narrative journalism and basketball pre-accident and our collective identification with
storytelling behind hit shows such as StartUp, career and success. By sheer force of example, Williams will
Reply All, Homecoming, and more. Before provide a roadmap for new possibilities and beginnings.
founding Gimlet, Blumberg was a life-long
radio producer at This American Life and “T raining magazine’s Conference was so much
co-founder and host of NPR’s Planet Money. Blumberg also served as more than just a networking experience, it has
executive producer on the television version of This American Life, been a (positive) game-changer in how I, and
which aired on the Showtime network and won four Emmy awards. my colleagues, will conduct and develop all
Learn a unique approach to interviewing and story composition and future eLearning for our mission partners!”
discover how to create a “driveway moment” – that experience when
the story is so good, it makes the audience pause what they are doing – Training Specialist-Learning Coordinator,
just to listen through to the end. Storytelling is in our DNA – now’s the United States Air Force Services Activity
time to put it to use in training.
Register at TrainingConference.com
Training matters.
4 3-Day Pre-Conference Certificate Programs
•3-DAY CERTIFICATE PROGRAMS Friday, Feb. 9 – Sunday, Feb. 11 9:00 am – 4:00 pm
P01 Training Design, Delivery, and Facilitation for Engagement P02 Managing the
Training Function
In three days you will re-energize yourself, build your training toolkit, and learn how you can
make an impact in your organization. Jean Barbazette, Founder; Maria Chilcote,
Melissa Smith, Managing Partners,
Day 1: Creative Training Techniques • Establish and maintain a high energy level. The Training Clinic
and Participant-Centered Models
• Ask starting questions that draw a vivid image. In this certificate, you’ll focus on practical,
Becky Pike Pluth, Chairman, useful and effective methods to manage the
The Bob Pike Group • Have a full toolkit of follow-up question types. entire scope of your organization’s training
effort. Learn to:
Learn how to create a high-impact, • Respect the “power of the pen.” • Identify key training and development roles
high-retention, high-application
environment where everyone learns • Carry the group through the process. needed in your organization.
through their total involvement. Discover how to • Prioritize and keep your sanity as a
achieve 90% retention, cut design time by 50%, • Prevent, detect, and resolve dysfunction.
and increase transfer by 75% with easy-to-apply ‘department of one.’
techniques that create results and can be • Isolate and address sponsor’s key needs. • Apply an eight step consulting approach that
immediately applied to your programs. Learn to:
Day 3: Designing and Conducting focuses on performance improvement.
• Create powerful new openings for your training. Training Games and Activities • Use seven key consulting roles and identify
• Use a seven-step process to transform your Sivasailam Thiagarajan, Author, appropriate use of each.
current courses into high-impact, learner- More Jolts! Activities to Wake Up • Utilize a nine-part plan to build alliances and
centered courses. and Engage Your Participants
work successfully with line managers and
• Ban lecture and choose 36 ways to add variety. Are you excited about training employees.
games and activities, but anxious • Use five diagnostic tools to determine
• Apply CPR and the 90/20/10 rule to all your about losing control, wasting time, and being performance problems.
training. attacked by participants? Thiagi will share • Identify essential elements of performance
important secrets for effective training facilitation. enhancement plans and training proposals.
• Create valuable learning materials your Learn about: • Contract effectively with your internal clients.
participants will love to use. • Identify powerful yet simple techniques to
• Structured sharing activities that facilitate market your training function.
• Create powerful new ways to demonstrate your mutual learning. • Evaluate and develop trainers using a
training results. 16 point competency tool.
• Interactive lectures that transform • Use four tools to supervise and coach
Day 2: The Seven Separators of presentations into training tools. instructors.
Great Facilitation • Evaluate and develop course developers
• Textra games that bring your dull, dry handouts using a 32-point competency too.
Michael Wilkinson, Author, The to life. • Use five design tools to supervise and coach
Secrets of Facilitation course developers.
• Jolts that provide powerful insights and • Apply five tactics to improve learning transfer.
Every facilitator needs to know about concepts. • Develop an action plan to get results.
establishing ground rules, using the
appropriate tools and maintaining a • Seven critical dimensions of activities-based PROJECT: Participants will complete and
safe environment. But are there a set of skills that training and how to select, maintain, and interpret at least three key areas of the Training
seem to distinguish the best facilitators from the balance appropriate levels of each. Function Systems Audit, identify strength, and
rest of the pack? Yes! In day two, you’ll explore a areas for improvement, and develop an action
methodology for facilitation and learn to: • The importance of the debriefing process. plan to implement tools and skills learned in the
workshop.
• A six-phase model for maximizing learning
from experience. BONUS! You’ll receive a Training Manager’s
Tool Kit containing the Training Function
Training magazine presents Certificate Programs conducted by Systems Audit as well as a 16-point Instructor
leading industry experts. These 3-day and 2-day Certificate Competency Inventory and a 32-point Course
Programs give you the essential knowledge, practiced Designer Competency Inventory. CEUs are
techniques, and sound theories you need to become (and available for this certificate.
remain!) a top performer in your field. In the end, you’ll not only
walk away with a certificate of completion and an eBadge, BYOD: WiFi-enabled laptop recommended.
you’ll also jumpstart your career and enhance your professional
know-how. Lunch is included each day.
Additional fee required, see page 32.
Training 2018 Conference & Expo • #trgconf
3-Day Pre-Conference Certificate Programs 5
•3-DAY CERTIFICATE PROGRAMS Friday, Feb. 9 – Sunday, Feb. 11 9:00 am – 4:00 pm
P03 Learning Evaluation P04 eLearning Bootcamp: P05 Designing and
& Measurement: Proving Getting Up and Running — Fast! Developing eLearning
Business Impact with Adobe Captivate
Diane Elkins, President,
P atti Phillips, CEO, E-Learning Uncovered Joe Ganci, President,
ROI Institute; Jack eLearningJoe; Pooja
Phillips, Co-Authors, If you are new to eLearning, it can be Jaisingh, Chief
The Business Case for hard to know where to start! What’s a Learning Geek,
Learning, Handbook storyboard? Do you need an LMS? LearninGeeks.com
of Training Evaluation How long does it take to create a course? How
and Measurement much does it cost? If these are the types of With Captivate’s powerful features, you can create
questions you have, then this is the right course and deliver the best instructional designs to your
In this certificate program, you will build the basic for you. Learn about everything from concept to learners, but only if you know how to use those
skills needed to demonstrate the impact and ROI execution. You’ll walk away with a good foundation features! Now is your chance to learn the latest
of your programs and projects. You will learn the about the strategy, planning, design, development, version of Captivate. You’ll be amazed at what
five critical success factors that make evaluation and launch of eLearning courseware. You’ll learn: you’ll be able to accomplish after only three days!
work and how to apply them in your organization. Learn how to publish your lessons so they look
Specifically, at the end the program you will be • The different types of eLearning. and work perfectly on both desktop and mobile
able to: devices using Captivate’s new fluid boxes. You will
• The advantages and disadvantages of build a real eLearning lesson that you’ll be able to
• Categorize your results along the five-level eLearning. take back with you and customize to your needs.
evaluation framework. How cool is that? Brand new to Captivate? No
• How to build a business case for eLearning. worries, you won’t get lost in this class. Have some
• Align your programs with the needs of the experience with Captivate? Don’t worry, you won’t
business. • What goes into a project plan, how to gather get bored. Exercises are tiered so you can work at
requirements, and what key design and your level and you can work your way up those
• Develop program objectives beyond learning technology decisions need to be made up front. levels too! You’ll:
objectives.
• What goes into a storyboard. • Start with combining text, audio, video,
• Collect data using the most effective approach photographic and illustrator actor characters,
given your project. • The types of activities and quizzing you can and images appropriately — and learn all the
include. options you have with each.
• Isolate the impact of your program on results.
• How to plan effectively for media. • Discover how to make your learning truly
• Convert business measures to money. engaging with interactions of all types: Smart
• How to work with subject-matter experts and Shapes, Text Entry Boxes, Buttons and Click
• Tabulate the fully-loaded costs of your reviewers. Boxes, wizard-based interactions, and add cool
programs. gamification options where appropriate.
• How to convert classroom training to self-paced
• Calculate the benefit-cost ratio, ROI, and eLearning. • Use Captivate’s cool Fluid Design options to
payback period. create learning that works perfectly across
• What types of authoring tools are available out desktops, tablets, and smartphones. If you’re
• Identify intangible benefits. there. not yet designing lessons that are responsively
designed, you soon will be!
• Report results so that they resonate with • What it takes to build a course using a rapid
stakeholders. development tool. • Learn the ins and outs of successful software
simulations and also create a high-definition
• Seamlessly integrate evaluation into your • What to do with your course once it is finished. video when software simulations just won’t
learning strategy. suffice.
• How to design specifically for the virtual
• Forecast ROI at different time frames. classroom (webinar) format. • Investigate all of the quizzing, pretest, and
knowledge check options Captivate offers and
PROJECT: During the three days you will begin • What you need to know about virtual classroom your options for SCORM and xAPI.
planning the evaluation of one of your programs. platforms.
• Advance to writing easy scripts to make your
BONUS! You will receive a copy of the book Real BYOD: WiFi-enabled laptop required. lessons really shine and allow you to work faster
World Training Evaluation along with a detailed and more easily and make your lessons more
workbook, fold-out model of the ROI Methodology, maintainable.
application guide describing the 10-easy steps to
ROI, case studies, and other tools and resources. • Determine along the way the little secrets that
are not well known by so many Captivate
“T he 3-day certificate program was developers that make the difference between
exactly what I needed to bring our novices and speed demons!
training program up to industry
standards for engagement and activity.” BYOD: Bring your Windows or Macintosh laptop
with the latest version of Adobe Captivate installed
– Instructional Design Specialist, US Air Force Services (trial version is fine as long as it won’t expire
before the end of class), and a mouse.
Training matters. Register at TrainingConference.com
6 3-Day & 2-Day Pre-Conference Certificate Programs
3-DAY CERTIFICATE 2-DAY CERTIFICATE PROGRAMS
PROGRAM
•Saturday, Feb. 10 & Sunday, Feb. 11 9:00 am – 4:00 pm
Friday, Feb. 9 – P07 Instructional Design P08 Performance Consulting:
Sunday, Feb. 11 Fundamentals A Strategic Process to
9:00 am – 4:00 pm Improve, Measure, and Sustain
Organizational Results
P06 Master Trainer: Take Your Julie Dirksen, Author,
Training to the Next Level Design for How People Learn Dana Robinson,
Lead Performance
Bob Pike, Founder, P3 Associates Regardless of your background, Consultant;
if you can use an overview of key Chris Adams,
This program — both strategic and instructional design skills and Senior Consultant,
tactical — will give you the tools and practices, then this program is for you. You’ll learn Handshaw Inc.
the roadmap you need to ensure you how to:
are doing the right training, at the How frequently does it happen that a manager
right time, with the right people, in the right way. • Conduct user analysis, and how to incorporate calls you with a request to deliver a training
This is a “learn and apply” session. Bring a that into your design. program or do some team building? This is the
program you want to revamp and you’ll take what jump-to-solution approach that rarely results in
you learn in class and apply it immediately. You’ll: • Write bulletproof learning objectives. improved performance that is sustained over time.
The challenge is to influence the thinking of
• Learn 117 ways to design and deliver training • Analyze content to determine the best learning managers so they discuss the business and
and performance improvement faster, better, approaches. performance results they seek, not the solutions
and easier. they want… and then partner with you to take
• Use our knowledge of human memory and actions to achieve those results. Performance
• Examine five performance solutions other than cognition to create effective, engaging learning. Consulting is a strategic process that produces
training — and how to have a conversation that business results by maximizing performance of
focuses on the results to be achieved. • Design for knowledge, skills, procedures, and people and organizations. In this program, you will
motivation. acquire skills to put this process to work in your
• Explore five capabilities all organizations organization. Learn to:
leverage to achieve results — discover just which • Fit eLearning into a blended learning solution.
ones your organization focuses on. You’ll also • Define and align four needs: business,
explore the 15 competencies that can help drive • Design eLearning solutions using scenario- performance, organizational, and individual
these capabilities. based learning and creative interactivity. capability.
• Explore more than 163 practical strategies for • Prototype and storyboard eLearning solutions. • Identify the true client with whom to partner on
ensuring the transfer of training — and pick any initiative.
specific strategies to apply to your own training • Do effective evaluation of eLearning solutions.
programs. • Deepen client partnerships using the Access,
• Incorporate game principles and user Credibility, and Trust model.
• Learn about the three people who most impact experience practices into your elearning
transfer of training. development. • Analyze requests obtained from managers,
determining both information that is known and
• Apply C.O.R.E. strategies to your training. You’ll get to practice designing solutions and will that is unknown, but critical to obtain.
leave with designs and ideas you can apply back
• Explore five ways to kill adult learner motivation on the job. • Ask powerful questions so you reframe a
and 11 ways to motivate adults. manager’s solution request into a discussion of
BYOD: WiFi-enabled laptop (with PowerPoint) the results the manager wants to achieve.
• Learn nine ways to effectively teach across encouraged, but not required.
generations and cultures. • Use six criteria to determine if the opportunity
you have developed from a client’s request is a
BONUS! You’ll receive a copy of Pike’s Master ptitnw“lTrkaT oaferncihoanrgeoerieienwnmttisrngloeeakgudmrtibplelgiCseoaletoa.n"rIontkogeofatbadenbhti,rnaleeaetei.nnhnmdIeyicfsodteaymhinsao&indetutEgnhxwttehpaeont tactical or strategic one.
Trainers Handbook, a 160-page Master Class
Train-the-Trainer Workbook, a personal Training You will leave this program with:
Transfer Action Plan, and your own copy of
Bob’s Performance Solutions cube. • A list of powerful questions to ask the next time
a manager contacts you with a solution request.
PROJECT: Bring a training program and
in these three days you’ll retool it, and • A mapping tool to assist you in organizing
take it to the next level. information about a situation, clarifying what is
known and unknown.
• A template to guide you in planning and
conducting reframing discussions.
• The flowchart of the nine steps included in the
Performance Consulting Process.
– Director HR & Training, AmeriPride
Training 2018 Conference & Expo • #trgconf
2-Day Pre-Conference Certificate Programs 7
•2-DAY CERTIFICATE PROGRAMS Saturday, Feb. 10 & Sunday, Feb. 11 9:00 am – 4:00 pm
P09 Play to Learn: Designing P10 Creating Microlearning with Impact
Effective Learning Games
Rapid business change and shifts in technology are creating favorable environments for microlearning.
Karl Kapp, Author, The Gamification Knowing how to plan, create. and implement performance support tools and microlearning content
of Learning and Instruction: Game- should be the goal of the modern learning professional. It’s time to take learning to the next level.
Based Methods and Strategies for
Training and Education Day One: Hands-On Rapid Day Two: Microlearning
Microlearning Strategy and Applications and Cases
In this certificate, you’ll focus on the Content Development
step-by-step process for creating a learning game. Ray Jimenez, Chief Learning
You’ll experience learning games, analyze learning Shannon Tipton, Chief Learning Architect, Vignettes Learning
games, and build a learning game prototype. Rebel, Learning Rebels
Learn to: With Ray, you will take a deeper dive
Identify the elements of a game. With Shannon, you will receive critical into microlearning and its
• Distinguish between a game and a learning strategy planning information and applications. You will explore how
work with tools to help you develop other organizations are using microlearning to
game. impactful microlearning content. You will learn become more agile and address the ever-shifting
• Match core dynamics with appropriate learning what microlearning is, when it is appropriate, and needs of the workforce. You will learn:
how to apply it in your organization.You will:
outcomes. • To investigate the workflow using As-Is/
• Identify the right game mechanics for the right • Learn to apply a microlearning strategy within Where-Is Analysis.
your organization, specifically applying the 3D
learning outcome. model of microlearning: “Discover, Develop, and • To collect metrics and data when needed.
• Evaluate learning games given an evaluation Deliver.”
• How to create micro-content that is rich-context
checklist to determine the effective of the game • Through the 3D model, you will identify where and ready-to-use.
from a learning perspective. to close the knowledge/skill gap.
• Recognize and define 15 common game • How to convert micro-instant lessons.
elements and 10 common game dynamics in the • Through the 3D model you will determine which
development of learning games. micro-modality is best for the worker need. • To build simple rules for micro FAQs, tips,
• Create a working learning game prototype. guides, systems embed micro-content.
• Playtest your game and make improvements • Rapidly prototype a basic project concept,
based on learner feedback. setting the foundation to build your own • About applications to use in troubleshooting
microlearning element from inception to and problem solving.
PROJECT: Participants will be divided into implementation.
teams and will create a paper prototype board • About expertise sharing and development in
game complete with game pieces, spinners, and • Leave with tools, checklists, and templates for manufacturing, sales, service, support, product
other materials necessary to create a learning creating microlearning content and objects launch support, and software.
game. Once the game is completed, it will be related to video, audio, and other virtual media.
played by another team during the workshop and • About architecture using a sampling of the River
the feedback from the other team will be used to of News micro-distribution showing how
modified the game. different platforms operate with microlearning.
BONUS! You’ll receive a learning game design BONUS! Participants will received a copy of
rubric that can be used to evaluate the Ray’s book Micro-Learning for Disruptive Results.
effectiveness of a learning game for your
organization. BYOD: A WiFi-enabled laptop with MS Office
installed is required.
BYOD: WiFi-enabled laptop, tablet, or
smartphone device needed to play some of P11 Training the Google Way: • Use authoring tools more effectively by
the games. Learning and Behavior Change understanding how the brain encodes metaphor
for 1.2 Billion and emotion.
Upgrade Your
Art Kohn, Fulbright Professor of • Mimic Google incentive systems that reinforce
Conference Registration Neuroscience desired behaviors.
with a Pre-Conference In this energetic workshop, Google • Create social learning communities that are
consultant and neuroscientist Art based on psychological principles of
Certificate Program Kohn shares the innovative principles observational learning.
he and Google are using to to guide the
You will receive a certificate of development of their training materials. This • Use existing (and often free) technologies to
completion and an eBadge. program will include dramatic demonstrations improve employees’ attention within mobile
Lunch is included each day. illustrating how the mind learns new information learning.
See page 32 for fees. and how this learning can create desired behavior
change. In turn, Art will show how these principles • Use Google’s “follow-up training” methods to
are being utilized in training more than 1 billion dramatically increase retention and transfer.
people around the world. In this session, you will
learn to: • Deliver either visual messages or auditory
messages based on an understanding of the
brain’s dual-coding mechanisms.
Training matters. Register at TrainingConference.com
8 Duke CE Leadership Experience
What’s Next in Leadership
Don’t miss this agenda-setting dialogue with learning executives!
Monday, February 12, 8:00 am – 4:00 pm
Hosted Off-Site at EY Atlanta Headquarters
Tony O’Driscoll, Global Head, Duke CE Labs; • Experience how the unorthodox dance company Pilobolus
Leadership Experience Curator practices radical collaborative creativity to generate artistic
breakthroughs and imagine how these same practices can be
In times of disruptive change, leaders have exercised within your organization to achieve a step-change
always emerged to bridge the gap between in innovation, creativity and leadership.
an untenable present and an uncertain
future. As our planet careens forward into a Itamar Kubovy, Executive Producer, Pilobolus; and Pilobolus Team
world that is increasingly data-rich but certainty-poor, the need
for competent and capable leadership is becoming increasingly • Discover the informal “wirearchy” that hides behind the
acute. formal hierarchy, and see powerful yet pragmatic examples
Organizations worldwide spend more than $50 billion a year of how Organization Network Analysis can be used to
on leadership training, yet only 15% of them believe they have catalyze change and activate agility within organizations.
a strong leadership bench and 89% of executives have rated
the need to strengthen, re-engineer, and improve leadership as Steve Garcia, Managing Partner, Contemporary Leadership Advisors
an important business priority.
As organizations strive to become more resilient, responsive • Visit the World of Coke to learn how Coca-Cola’s general
and adaptable, leadership needs to be more organic than managers traveled around the world in 40 days on a
mechanistic, and more systemic than structured. Developing leadership development journey to crystalize their global
this new kind of leadership requires a completely different understanding of the
approach. Join this exclusive gathering of learning executives, Coca-Cola system,
where we will: and their collective
commitment to polish
• Explore what it takes to lead a global the Coca-Cola brand
learning organization within a leading every day.
professional services firm whose purpose
is “building a better working world.” “I n order to ensure that leadership is ready for
what’s next, we must engage in meaningful
Brenda Sugrue, Global Chief Learning Officer, EY; dialogue around what’s next for leadership
Leadership Experience Host development. The Duke CE Leadership
Experience, co-located with Training 2018, is
• Ignite a fire of collective insights about the future of specifically designed for this purpose: To explore
leadership and learning from those already there. Discover cutting-edge research and practice in building
what is required to build a future-proof workplace, and how leadership systems that enable organizations
high-performance organizations are reshaping leadership, to be more resilient, responsive and adaptable.
learning and development. If you care about the future of leadership,
do not miss this experience.”
Linda Sharkey, Former Chief Talent Officer, HP; Nigel Paine,
Former Head of People Development, BBC; Kevin Oakes, CEO, i4cp; – Tony O’Driscoll, Global Head, Duke CE Labs
Bruce MacGregor, Partner, IDEO
• Examine leading-edge research that investigates what we
can learn from the worlds of biology and complexity to
create robust, resilient and adaptable leadership systems
within organizations.
Martin Reeves, Senior Partner, Boston Consulting Group
Space is limited; additional fee required; see page 32. Presented by
Plus, don’t miss a special Duke CE leadership track on
February 13 and 14 when you also register for Training 2018.
T raining 2018 Conference & Expo • #trgconf
Innovations in Training 9
Innovations Thursday, February 15 7:00 am – 5:00 pm
A post-conference experience at sites Take the Last Truck to Clarkville:
throughout Atlanta: Feb. 14 (pm) – 15 How UPS Innovates Training (at UPS)
A curated expedition into
the future of learning at work Jon Bowers, Tristan Christensen, UPS Integrad Site Managers;
Laura Collings, Training Manager, UPS
What is the nature of learning in the digital enterprise — and what
role will YOU play in it? Join us for an immersive learning event — Experience UPS Integrad, a
imagining, experiencing and creating a new future of learning for next-generation training
your organization. With Atlanta as your learning lab, see how facility, which applies the
training is being innovated today at site visits to state-of-the-art “teach me, show me, let
simulation and training centers. Don’t miss this exclusive, me” approach. Learn what
intimate learning experience — limited to 50 people. Additional UPS discovered through its
fee, see page 32. research about how to
better train younger
Wednesday, February 14 4:00 pm – 9:00 pm workers and reduce
turnover. Discover how collaboration with MIT, Virginia Tech, and
Kickoff: The Nature of Wine & Learning the Institute for the Future led to changes in their driving and
service training. And practice these skills yourself as you
Tony O’Driscoll, Global Head, Duke CE Labs; Steven Dahlberg, experience how UPS blends simulations and traditional classroom
Creative Engagement Director, Training magazine; Steve Haskin, instruction with Clarkville — an outside course designed to mimic a
Sommelier small town.
We’ll kickoff with our partner from Duke Corporate Education, Home Depot Innovates with mLearning
introducing the emerging trends and themes that training
innovators need to pay attention to. Then, participate in a Thomas Spahr, VP, L&D; Brandon Carson, Director of Learning,
multisensory wine tasting experience where you will practice The Home Depot
looking at, smelling and tasting wines as the experts do. Explore
the connections between the brain, perception, awareness, senses Learn how to drive an effective learning strategy by leveraging
and learning — themes we’ll be weaving throughout ALL the technology and experiential design. Explore Home Depot’s mobile
experiences at Innovations in Training! We’ll conclude with a pop- “in-aisle” learning app and the challenges and opportunities they
up dinner. faced in this pilot program. You’ll get strategic and tactical tips for
building a scalable mobile learning strategy and learn how to
Building a Mindset for Innovation gather data to determine mobile ROI.
Jim Budd, Chair, School of Industrial Design, Georgia Tech Innovating Learning the Delta Way
The concept of “design thinking” is rapidly permeating the busi (at Delta)
ness world as a tool to help foster innovation. Discover how it is
reshaping education and design. See richly illustrated examples Scott Nutter, Flight Operations General Manager, Delta Air Lines
ranging from concepts for new educational toys for children, and
an interactive museum guide designed to foster intergenerational Visit Delta’s state-of-the-art training
dialogue, to the latest explorations in wearable technology. center, meet the team that delivers
this innovative training, and
FROM PAST PARTICIPANT: experience three simulation sites —
Flight Operations, In-flight Services,
“I ’ve felt like a kid in a candy store. This has been and Operations Customer/Control
absolutely fantastic — all these tools and ways to Center. Learn how Delta approaches
use simulations and virtual environments.” simulation as a continuum (from the
desktop computer to full flight
– Rick McNamara, Senior Manager of Instructional Design, Siemens simulators), where drones fit in this
mix... and how Delta decides where
to invest for innovating its “what
next” in training.
Plus, guided debriefing to help you transfer and
apply the concepts and technology you experience.
Log on to TrainingConference.com to register today!
10 Training Expo: Improv, Technology & Solutions
Browse top training products and services EXPO HOURS 11:00 am – 5:30 pm
from our helpful exhibitors, stop by the 11:00 am – 5:00 pm
Technology Test Kitchen, shop at the Monday, February 12
Conference Bookstore, and participate in Tuesday, February 13
fun Second City improv sessions!
For a list of exhibitors, see
www.TrainingConference.com
Interested in becoming an exhibitor or sponsor?
Contact [email protected]
and [email protected]
Expo Stage Tuesday, February 13
Drawing on The Second City’s 55-year legacy of engaging SC04 Telling Your Learning Story
audiences with smart, incisive comedy, The Second City (1:15 pm – 1:45 pm)
Works now helps you make work better. Visit the Expo Stage
and you’ll get the toolkit of an improviser. Through a series Our organization’s internal messages deserve as much craft
of six sessions with The Second City Works ensemble, you’ll and attention as the external. Unpack what elements make a
get the skills you need for improved training, work, and life! compelling story and engage your learning audience.
Monday, February 12 SC05 Creating Inclusive Ensembles
(3:00 pm – 3:30 pm)
SC01 Listening to Your ‘Audience’
(12:15 pm – 12:45 pm) Your teams understand the importance of Diversity, but do
they know how to practice Inclusion? Second City offers
To train effectively, we have to listen impeccably — to tangible skills that can evolve behaviors and mindsets towards
the needs of our organization, employees and leaders. a more inclusive environment.
At The Second City, when we’re trying to reach an audience,
the first thing we do is start listening. SC06 Follow the Follower: Learning for Leaders
(3:45 pm – 4:15 pm)
SC02 Co-Creating Your Learning
(4:00 pm – 4:30 pm) Today’s leaders navigate a volatile, uncertain, complex and
ambiguous landscape. Second City will share ideas and skills
Based on the uncovered needs of your audience, how can we that can arm leaders with the skills needed to remain flexible,
get them “in on the act?” Second City offers ideas and agile and others’ focused.
methods to include your audience and “bring a brick, not a
cathedral.” Also on the Expo Stage...
SC03 Allow Discovery, Not Invention Special Best Practice
(4:45 pm – 5:15 pm) Awards for Top 125
Monday, February 12
Is your content allowing participants to experience and 1:00 pm – 1:30 pm
discover “a-ha” moments? Second City believes true retention
comes from discovery and the ability to make connections — Emerging Training Leaders
join us to experience our 60 year-plus methods and how they Awards Program
can apply to your organization’s training. Tuesday, February 13
12:30 pm – 1:00 pm
T raining 2018 Conference & Expo • #trgconf
Training Expo: Improv, Technology & Solutions 11
Executive Chef: Phylise Banner, Curator, InSync Blended Learning The Training Technology Test Kitchen on the Expo Floor
Hub; Chefs: Frank Tomsic, Director, Learning Design/Dev, is designed for sharing innovative tools, new media, and
OnCourse Learning; Ann Musgrove, Asst Professor, Instructional approaches to integrating technology into learning.
Technology, Florida Atlantic University; Enzo Silva, Lead Learning Master Chefs are available to talk about design, discuss
Strategist, SAP; Daniel Grey, Corporate Trainer, PrimeLending; “recipes” (quick how-to guides), and provide hands-on
Ryan Moore, L&D Media Specialist, John Bradley. Operational sharing. Hear from the experts, download the recipes,
Development Specialist, Ericsson Inc.; Donna Konkel, Instructional and start cooking!
Technologist, Saratoga Springs City School District
Tuesday, February 13
Monday, February 12
TTK05 Open Badges for Everyone 12:30 – 1:00 pm
TTK01 App Smashing 12:00 – 12:30 pm
Looking for ways for your learners to be proud of the
When an app is missing what you need, it’s time to smash it certificates you give them? Want them to know exactly what
with another app to create the ultimate learning object. We will paths they can take to get certified in different specialties
demonstrate strategies for app smashing and provide recipes you offer? This demo will showcase approaches to creating
for combining some of our favorite free apps into exciting and free and open badges to promote learner motivation.
engaging learning objects. Share yours, too!
TTK06 Yes, You Can! Augmented & VR 1:45 – 2:15 pm
TTK02 Digital Storytelling Tools 1:30 – 2:00 pm
The high cost of producing and distributing augmented
Explore digital storytelling apps that make content and virtual reality is no longer a barrier to including these
development fun and engaging for you and your learners. Tools approaches in your training. This demo will explore the
include easy-to-use audio and video applications, which enable concepts behind augmented reality and showcase simpler
you to share your expertise and context with your learners, and technologies that you can use to drive and produce these
provide a means through which you can assess learning. environments.
TTK03 It’s All Fun and Games 2:30 – 3:00 pm TTK07 Making Office 365 Work 2:30 – 3:00 pm
Examine different approaches to designing the mechanics of Exciting, integrated, user-friendly, customizable, and secure.
game-based learning that you can implement easily in your Office 365 combines the tools you need to create a
workplace. Then, use a simple app to build out a game that we collaborative, dynamic classroom environment, connect in
can play together and strategize approaches to using this learning communities, and communicate with colleagues using
application (and others). Teams for Education — an online hub that brings together
conversations, content, digital classroom tools, Office apps,
TTK04 Learning or Just Watching? 4:00 – 4:30 pm and third-party apps.
What if you could stop and ask your learners questions as TTK08 Engaged, Relevant Learning 3:45 – 4:15 pm
they watch training videos. Well, imagine no further! This demo
will showcase tools and approaches that allow you to better How do we use technology without it becoming a distraction or
engage your learners while they’re watching training videos, seeming like we are using the same tired ideas? Collaborate
and assess if learning is actually taking place. with us as we share successful strategies and technologies to
keep your classroom engaged, interactive and relevant.
Training matters. Register at TrainingConference.com
12 Conference Monday Sessions
Looking to Connect? Monday, February 12 103 The Science of Attention,
8:00 am – 9:00 am Willpower, and Decision-
Reach out to your Attendee Making for Better eLearning
Ambassador, Heather Riddick, in the 101 Tech Showcase: Tools &
Training LinkedIn Group or use Technologies to Simplify Julie Dirksen, Author, Design for How People
#trgconfnewbie. You’ll see Heather at Your Work Learn
the Welcome Reception, at Expo
lunches, Dine Around Mixer Event, and Curator: Dawn Mahoney, Consultant, Learning In Many myths persist about supposedly ever-
Lightning Shares session. Hang with The White Space LLC; Panelists: Ryan Eudy, CEO, shortening attention spans, but what does the
Heather and make the most of your Tom Lynch, CTO, ej4; Richard Goring, Director, science say? Dirksen gives you a tour of insights
Conference experience! BrightCarbon; David Jacobson, Founder, into how attention is managed and allocated
Heather Riddick, TrivWorks from the fields of neuroscience, behavioral
Learning & economics, and consumer psychology. You’ll
Performance Explore how to use learning technologies to learn about the interaction of attention,
Consultant, Talent, save time, increase engagement, and solve your willpower, and decision-making, and how they
Diversity & knotty training problems. Mahoney, via interac- influence eLearning design. You’ll explore how
Organization tive Q&A, will help you realize the potential to engage attention and manage distraction,
Effectiveness, these tools offer: and leave with a deeper understanding that will
Nationwide help you create more engaging and effective
• LMS Implementation: The burden of any learning.
Preview Webinars training administrator is to weed through all of
the content and organize it in a format that 104 Sustainable Learning
Leading up to Atlanta, participate makes sense to learners — discover how to Transfer: What the
in a special free webinar series simplify this process through the use of groups Research Says
featuring Conference presenters. and competencies as a way to create learning
Visit www.TrainingConference.com paths without all the sweat and tears. Art Kohn, CEO, AKLearning
for details.
• Presentation Design: Create more compelling As trainers, our success is measured by
TRG visual PowerPoint presentations. Imagine how whether we can get people to transfer learning
thankful your audiences would be! How and behave differently. Kohn walks you through
T18 Micro successful you could be. scientific research about producing sustainable
learning transfer and behavior change, and
Take your conference • A Virtual Water Cooler: Built for bite-sized explains specific technologies and incentive
experience to the next level! engagement, ideal for busy teams on the go, programs that are tailored for “readiness for
T18 Micro is your chance to developed with the remote worker in mind – change.” You’ll review myths that often interfere
learn about microlearning by finally an easy way for the distributed with effective behavior change, and get strate-
experiencing it as you access workforce to feel unified. gies that will help you monitor changes,
conference content. Curated by including how the judicious use of social media
Shannon Tipton, JD Dillon, and 102 An Overview of Training and can define new standards of action.
Steven Dahlberg. Learn more at Development
www.TrainingConference.com 105 Tips for Converting Classroom
Saul Carliner, Associate Professor, Concordia Courses to eLearning
University; Margaret Driscoll, Learning
Consultant, Global Process Services, IBM Diane Elkins, Founder, Artisan E-Learning
Are you relatively new to training and develop- Converting classroom training to eLearning
ment? Or are you seeking some clarity about it often seems so straightforward — but conver-
even though you’ve been working in it a while? sion projects sometimes turn out to have some
Whatever your experience, Carliner and Driscoll unexpected difficulties. Elkins shows you how
will enlighten you about the field. You’ll learn to successfully analyze, manage, and lead any
about the work of training and development eLearning conversion project. You’ll learn a
professionals, the types of organizations that five-step model that helps you ask the right
employ us, the various roles we play, career questions, define the project, understand the
options, emerging trends to follow, and how to challenges, and spot and plan for risks as the
keep your skills and knowledge current. project progresses.
All Sessions on pages 12-29
are included in a
3-Day Conference registration.
Training 2018 Conference & Expo • #trgconf
Monday Sessions 13
106 Using Mindfulness for Better 109 Demystifying Strategy: 5 thinking, find out how to move beyond theoret-
Instruction and Performance Elements for Advancing L&D ical considerations, and be introduced to three
methods for designing interactive game-based
Julie Winkle Giulioni, Author, DesignArounds David Yesford, Senior Vice President, Wilson learning.
Learning
Mindfulness and meditation aren’t the same 113 Mousify your Training:
thing, although they’re often talked about that There’s often a gap between what executives Strategies for Practically
way. Giulioni explains the difference between and organizations need from learning and Perfect Learning
the two, focusing on how mindfulness can be a development, and L&D’s readiness to meet
powerful way to enhance performance and those needs. Yesford discusses how L&D can be Lenn Millbower, The Mouse Man,
drive intention. You’ll hear a business case for more strategic, and why old approaches to OffbeatTraining LLC
mindfulness, identify behaviors that enhance it, development are no longer sufficient. You’ll
and learn about simple practices that contribute learn five critical elements of being more Walt Disney knew that education and entertain-
toward a more mindful culture. You’ll even find strategic, data you can benchmark your organi- ment are not only not mutually exclusive,
out how to use mindfulness principles for more zation to, and what you can do to start being they’re symbiotic. Millbower explains how to
effective instructional strategies. more strategic. make learning that’s entertaining, so that
participants pay attention, learn, and change
107 The Bottomline on ROI 110 Change Leadership their behavior. You’ll learn how to apply enter-
Development to Change tainment strategies to learning challenges,
Patti Phillips, Author, The Bottomline on ROI Culture including emotive-based techniques, effective
sequencing, striking visuals, engaging props,
Regardless of the organization, leaders are Jack Zenger, CEO, Zenger Folkman and much more. You’ll identify tactics for your
asking to see bottomline results of the invest- own programs to make them memorable and
ments they make in people. And the ultimate Highly effective leaders can create long-lasting transformative.
definition of value is the return on investment change at their organizations — but not without
(ROI). This one metric demonstrates how the the right development. Zenger tells you about 114 Influencing Without Authority
benefits of any type program compare to the sustainment tools you can use to keep your
costs. You will calculate an ROI given a development efforts alive, focused, and Jeff Cochran, Master Facilitator, Shapiro
program’s benefits and costs, then learn how effective. You’ll learn about powerful learning Negotiations Institute
this metric is reported in context of other methodologies that can change behavior in an
measures of performance. Additionally, you will organization, and find out about sustainment Sometimes you, or your learners, need to sway
learn how to isolate program effects on activities that help embed skills and new people’s opinions and actions without any
improvement in business measures, convert behaviors over the long term. direct authority over them. Cochran introduces
measures to money, and tabulate a program’s you to an influencing model that goes all the
fully-load costs. Get ready to engage, and bring 111 Turning Busy Leaders way back to Aristotle and includes the elements
a calculator! into Trainers of credibility, emotion, and logic. You’ll be able
to teach your learners a systematic approach
108 Managing the Largest Diane Belcher, Director, Continuous Learning, and specific tactics for any important influ-
Generation in the Workforce Harvard Business Publishing encing situation, including how to use logic
persuasively and engage the other side
Hannah Ubl, Research Director, BridgeWorks Only a small fraction of organizations say they emotionally
have a robust leader-led development culture.
Love them or hate them, millennials now make But business leaders find teachable moments in 115 The Coolest Adobe Captivate
up the majority of the workforce — yet the everyday, actively raising the performance Tips on the Planet
managers are still puzzling over how to best of the organization. Belcher will show you the
recruit, retain, and engage them. Ubl helps to many ways that a leader can be a teacher, and Joe Ganci, Owner, eLearning Joe
demystify the millennial management how they benefit from it. You’ll learn strategies
challenge, explaining how to get all generations to inspire leaders to make development a Adobe Captivate is a powerful tool with some
to communicate and collaborate. You’ll learn priority, and find out how you can help nurture useful features, but you’ve got to know where
management practices that bring out the best a leader-as-teacher culture at your to look. Ganci gives you a guided tour of
in your millennial employees, unlearn harmful organization. Captivate’s layers, including the functions that
stereotypes, and get ideas for how to groom will save you time and make your learning more
high-potential millennials for leadership. 112 Games, Interactivity and engaging and personalized. You’ll find out how
Gamification for Learning to maintain your lessons, now and in the future,
A Session Planner and learn how to combine variables, Advanced
Karl Kapp, Professor, Instructional Technology, Actions, and effects to make learning that
is available Bloomberg University impresses all your Captivate-using friends!
in the Attendee Gamification gets a lot of ink, but do you know See page 30 for
Service Center at what the research says? Kapp walks you
through the latest research into why game- Networking Events.
www.TrainingConference.com based thinking and mechanics make for
vigorous learning tools. He’ll dissect critical
elements of games and describe how to apply
them to design and development. You’ll learn to
create engaging learning using game-based
Training matters. Register at TrainingConference.com
14 Monday Sessions
116 7 Mistakes Trainers Make 202 Shifting Participants’ 205 Creating an Immersive
and How to Avoid Them Attitudes Leadership Readiness
Program
Bob Pike, Chairman, P3 Associates Sivasailam Thiagarajan, Author, More Jolts!
Activities to Wake Up and Engage Your Tim VanderLaan, Manager, Spectrum Health
There are plenty of training mistakes to make, Participants University, Spectrum Health
but why not avoid the worst ones? Pike
discusses the worst mistakes trainers make As a trainer, you might stay clear of trying to Is your high-potential leadership program up to
when designing and delivering learning, and modify your participants’ attitudes, because it’s snuff? VanderLaan explains how Spectrum
shows you how to not make them. You’ll learn above your pay grade. But training always Health recreated its leadership readiness
about learning transfer strategies and how to involves an attitudinal component, and program to add rotational experiences,
chunk content, how to ask and answer Thiagarajan explains how to use evidence- immersive simulations, individual personaliza-
questions, how to handle being off schedule, based principles of persuasion and motivation tion, and much more. You’ll learn how to find
and much more. You’ll also find out how to to shift it in your favor. You’ll learn to specify the right program participants, engage the
open, close, and keep participants energized in affective (and effective!) objectives with team in program development, and create a
the meantime. tangible behavior indicators, design training to program that provides the experience and chal-
achieve those objectives, and motivate your lenges of being a people leader, without
9:15 am – 11:15 am participants to help achieve them too. formally having the title.
Keynote Session
203 Tilt and Turn to Learn with 206 Demonstrating That Learning
11:30 am - 2:00 pm Adobe Captivate Games! Contributes to Business
Lunch in the Expo Results
James Kingsley, Sr. Technology Architect,
12:45 pm – 1:45 pm eLearning Brothers Custom; Pooja Jaisingh, Dana Robinson, Lead Performance Consultant,
Sponsored Sessions Chief Learning Geek, LearninGeeks Services Handshaw Inc.
Sessions will be available online a month prior What if you could get your learners out of their Learning makes a difference when it affects
to the conference. seats and spinning in circles? Kingsley and performance or ROI (or both). But what if
Jaisingh will tell you about a game that does just leaders don’t believe you? Robinson explains a
2:30 pm – 3:30 pm that, and how you can make your own. You’ll model for providing evidence that the training
learn how to create a game-based course with you create contributes to the bottom line. You’ll
201 Tech Showcase: Tools & Adobe Captivate, including new conditions and learn about the needs that must be prioritized
Technologies to Simplify code that change how the display reacts to a and addressed on the front end, and how to use
Your Work device’s orientation and angle. And you’ll see those needs for a chain of evidence that your
use cases that suggest ways to use your new learning solution is working. You’ll also find out
Curator: Dawn Mahoney, Consultant, Learning In skills. how to avoid the three most common pitfalls of
The White Space LLC; Panelists: Allen Partridge, proving your case to management.
Sr. Manager, eLearning Evangelism Group, 204 Instant Needs Assessments!
Adobe; Emily Ullberg, Project/Account Manager, 207 Jazz Up Your Technical and
Umu; Carl Eidson, Vice President, Wilson Jean Barbazette, Founder; Maria Chilcote, Compliance Training
Learning Melissa Smith, Managing Partners, The Training
Clinic Ray Jimenez, Chief Learning Architect, Vignettes
Explore how to use learning technologies to Learning
save time, increase engagement, and solve your Is it really a training issue? What should I
knotty training problems. Mahoney, via interac- include in my content? A needs assessment can Boring. Tedious. Painful. A lot of compliance
tive Q&A, will help you realize the potential answer these and many other questions. training is the typical, technical, data-dump
these tools offer: Barbazette, Chilcote, and Smith use case type, and learners tend to hate it. But Jimenez
studies and discussions to explore needs shows you to shift your design from the
• A Next-Gen LMS: Learn how to deliver assessment tools. You’ll learn to use perfor- technical to the learner’s perspective. You’ll find
personalized learning experiences across mance, target population, and task analysis to out how to assess your learning’s point of view,
multiple devices and align all online and offline make sure your interventions are the right ones. add context-driven content to compliance
enterprise-wide learning initiatives to skill, You’ll also learn to identify barriers affecting materials, and engage learners with cases,
upskill and reskill your employees. performance, make training needs more scenarios, and applications. You’ll also learn
specific, and gain agreement on outcomes. how to translate techno-geek and legalese into
• Going Mobile? Learn how to make bite-sized content that non-technical people can
content available when and where you need it. understand.
• Make It Transfer: Discover the power of a For a detailed schedule
learning transfer technology system that and session updates, visit
effectively and efficiently maximizes manager www.TrainingConference.com
involvement.
Training 2018 Conference & Expo • #trgconf
Monday Sessions 15
208 Turning Words and Data but powerful coaching model that will help you 215 How to Engage Learners so
Into Professional, Powerful engage and develop employees and coaches, They Apply Learning
Infographics and you’ll assess your own coaching strengths
and areas for development. Vicki Halsey, VP of Applied Learning, The Ken
Mike Parkinson, Owner, Billion Dollar Graphics Blanchard Companies
212 Use Mobile to Take the
Infographics convey a lot of information quickly. Classroom to the Field Do your courses result in the behavior change
Parkinson shows you how to quickly turn infor- you want? If not, the problem may be in your
mation, words and data into clear, compelling Guy Sellwood, VP Americas, Prosell Learning learning designs. Halsey describes an innova-
infographics, and how to pick the right graphic tive instructional design method that connects
for the job. You’ll learn how to develop info- Assessing competence in the field used to people, content and design to engaged and
graphics fast, including a concepting process require continual — and costly — supervision. energized learners. You’ll learn techniques for
for developing powerful infographics. You’ll also But Sellwood explains how to use mobile developing designs that create a learner-
get key rendering principles and tactics for use devices and learning resources to gather data in centered mindset, and leave with tips and
in PowerPoint and other free online tools. the field instead, and create more active practices to apply in your organization.
learners. You’ll find out how to use mobile to
209 Evaluating Informal Learning enable photo and video records and real-time 216 Building Better Career
learner reflections. You’ll learn how to engage Development
Saul Carliner, Associate Professor, Concordia coaches, mentors, and managers in the tech-
University nology, and propel learners through multiple Diana Halfer, Senior Director; Julia Hooper,
cycles of “learn, check, apply, verify” for Director, Ann & Robert H. Lurie Children’s
The Kirkpatrick approach has dominated improved retention and increased confidence. Hospital of Chicago
training evaluation for decades, but it’s practi-
cally and intellectually inconsistent with 213 Developing Thinking Middle The modern learner needs a modern career
informal learning, because informal learning Managers development framework. Halfer and Hooper
lacks the externally identified objectives and show you how their organization created infra-
tests that the Kirkpatrick model requires. In this Ann Herrmann-Nehdi, CEO, Hermann structure for overwhelmed, distracted,
session, you’ll explore the unique role of evalu- International impatient learners who want more flexibility
ation in informal learning. You’ll learn evaluation and control over their own development. You’ll
techniques for informal learning, and a Middle managers get pressure to manage up, learn about the people, processes, systems,
framework for determining its effectiveness. down and across the organization, but how can and tools that are essential for a more updated
you deliver the skills they need without adding career portal, and how to obtain and sustain
210 Engaging Learners with to their troubles? Herrmann-Nehdi demon- executive support for your own career develop-
Video: Passive and Active strates easy-to-apply tools and strategies for ment efforts. And, you’ll learn four approaches
Engagement Strategies helping your middle managers manage their for career management.
own thinking more effectively and adapt, even
Matthew Pierce, Customer Support Manager, in high-pressure situations. You’ll learn how to 217 More Sessions and Valuable
TechSmith help them build their critical thinking skills and Content on the Expo Floor
agility, so they can better lead and meet the
Video doesn’t magically succeed on its own — needs of the business. And you’ll find out how As an alternative to breakout sessions in this
learners have to engage with it. Pierce explains to create developmental roadmaps for timeslot, stop by the Expo to browse top
video engagement strategies that encourage immediate and long-term business impact. training products and services from our helpful
the learner to start and keep watching (passive), exhibitors, visit with Master Chefs in the
or that encourage the learner to take action 214 Lead Out of Disruption: Technology Test Kitchen about integrating new
(active). You’ll review both passive and active Lessons from the Miracle on media, shop at the Conference Bookstore, and
strategies and see how each impacts learning the Hudson participate in fun Second City improv sessions!
outcomes. You’ll leave with many ideas for
making video more engaging and interactive at Dick Richardson, Partner and Lead Facilitator, 4:30 pm – 5:30 pm
your organization. Experience to Lead Expo Reception
211 Unleash Your Leadership Is it possible to prepare for the unknown? Receive
Potential through Coaching Richardson, a survivor of the Miracle on the an eBadge
Hudson, explains that it is and how to do it, that you can
Terry Traut, CEO, Entelechy, Inc. including preparing for and managing crises showcase in
and leading out of them. You’ll learn about LinkedIn and
Developmental coaching builds job-related skills the aspects of crisis or disruption, and leave Facebook.
and engages valuable employees, yet it’s with a framework for being prepared to lead
underused in many organizations. Traut with emotional intelligence regardless of the
explains what developmental coaching is and circumstances.
how to implement a coaching initiative in your
organization. You’ll find out the differences
between coaching and other types of perfor-
mance management. You’ll also learn a simple
Training matters. Register at TrainingConference.com
16 Tuesday Sessions
NEW! Leadership for What’s Next Track learning and development programs. You’ll find
out how to increase organizational agility by
Curated by Duke Corporate Education, this track will feature sessions focused on accelerating supporting skill rotations and by forecasting
learning and development to get leaders ready for what’s next. Learn from industry thought and building in-demand skills. And you’ll find
leaders and practitioners on how leadership and learning are evolving to new levels. out how to integrate informal digital learning
with workplace culture as you develop an
Tuesday, February 13 • Virtual Classroom Engagement: See an all-in- outcome-oriented and metrics-driven L&D
8:00 am – 9:00 am one tool designed with instructors in mind, program.
with an interactive Activity Stream, built-in
301 Learning’s Value Replay, and valuable Engagement Scores and 306 5 Presentation Silver Bullets
in the Era of Emotion Insights.
Disruption Mike Parkinson, Owner, Billion Dollar Graphics
303 Learning that Lingers:
Tony O’Driscoll, Global Head, Duke CE Labs; Designing & Delivering for Presenting is a crucial part of being a training
Nedra Bradsher, Managing Director, Duke Transfer professional. It’s also a hard part. Parkinson
Corporate Education gives you five ways to make your presentation
Dawn Holzer; Linda Smith, Co-Founders, effective — ways that are common to every
In a world of continuous disruption, under- CaseCards powerful and effective presentation, television
standing how organizations are transforming show, movie, and advertisement. You’ll find out
their learning strategies and implementing their Transfer of learning is the holy grail of training where and how you can use the five ways either
interventions has never been more critical. Be and development, and practitioners often focus individually or cumulatively, and learn the
among the first to learn the key insights on designing engaging learning, finding just the secrets that pros use for powerful
gleaned from a global study that contrasts right icebreaker, and delivering a program with presentations.
business and talent leaders’ perspectives on pizzazz. But Holzer and Smith explain research
learning’s strategic value and identifies optimal into the conditions that lead to participants 307 Avoiding the Top Training
alignment patterns required to deliver the actually going back and applying new skills and Evaluation Pitfalls
competencies and capabilities required to behaviors on the job. You’ll find out what makes
deliver on a particular strategic course of learning linger beyond a training session, and Wendy Kirkpatrick, President, Kirkpatrick
action. If you want to be ahead of the curve in discover practical techniques for creating Partners
delivering business value in the Era of learning that is more likely to facilitate skill and
Disruption, you do not want to miss this knowledge transfer. Myths and misapplications abound in the world
session. of training evaluation. Kirkpatrick explains the
304 B uilding a Business Case for top training evaluation pitfalls seen around the
302 Tech Showcase: Tools & Learning world, and practical solutions that economize
Technologies to Simplify limited training resources. You’ll come away
Your Work Ajay Pangarkar, Workforce Revolutionary, with a fresh perspective on the Kirkpatrick
CentralKnowledge model, and learn how to apply it to any
Curator: Dawn Mahoney, Consultant, Learning In program. And you’ll learn to design training with
The White Space LLC; Panelists: Representatives Do you know how business leaders make the end result in mind, while you create and
from BizLibrary, Representatives from Train By financial decisions and assess ROI? If you want streamline evaluation tools and methodologies
Cell; Dan Verwolf, Sr. Sales Engineer, Lenovo to understand how to gain leadership support that maximize usable data.
Software for your learning initiatives, Pangarkar shows
you how to build a business case and communi- 308 The Power of Dialogue:
Explore how to use learning technologies to cate it in terms that leaders understand and Creating a Crucial
save time, increase engagement, and solve your respect. You’ll learn to mine performance data Conversations Culture
knotty training problems. Mahoney, via interac- for focused learning opportunities and develop
tive Q&A, will help you realize the potential training that aligns with those opportunities, Joseph Grenny, Co-Founder, VitalSmarts
these tools offer: performance metrics, and strategic outcomes.
Decades of research have shown Grenny that
• The Recall Issue: 70% of employee training is 305 Building a Relevant, Future- top performers are masters of dialogue. They
forgotten within 24 hours — learn about a Ready Workforce with Digital speak up, surface the best ideas, and make it
technology that changes this forgetting Learning safe for others to do the same, which helps
pattern by systematically reinforcing employee them make and execute high-quality decisions.
learning. Gail Forkosh, Head of L&D, Avanade These skills work not only in Fortune 500
companies, but also with criminals, homeless
• Mobile Engagement: Learn how mobile The future will demand new ways of working, people, and drug addicts. You’ll identify the
touches, reminders and “burst learning” via serving customers, and collaborating — and that skills that lead to a culture of dialogue, and
SMS improve your organization’s learning and means new ways of learning too. Forkosh will learn how to train for these skills in your
responsiveness. show you how to foster an innovative digital organization.
learning culture by investing in and socializing
Training 2018 Conference & Expo • #trgconf
Tuesday Sessions 17
309 Using xAPI to Collect Better learning experience. You’ll learn movement- 316 Instructional Design – Fast
Usage Data based approaches and processes that allow
better communication and open-minded Becky Pike Pluth, CEO, The Bob Pike Group
Anthony Altieri, Owner, Omnes Solutions attitudes. You’ll hear about an approach to
leadership, listening, and exchange — and expe- Are you having trouble finding the time to
Are students really learning what you want rience it physically through participatory devote to training design? Pluth shows you a
them to? Are they watching the videos or movement. Open to movers of all abilities; design method that helps you quickly align
completing the activities? xAPI is your key to comfortable clothes recommended. Space is content and activities to the behaviors
finding out these answers and more, and Altieri limited. necessary to reach your business goals. You’ll
helps you understand how it can be used to learn about the three roles Walt Disney played
collect data on your students’ interactions. 313 Creating Better Estimates for to bring his ideas to life...and how you as an
You’ll learn how to evaluate your content to see eLearning instructional designer play those same three
where xAPI could help you gather better usage roles. Whether you’re a seasoned pro or just
data, and find out where you might use it Danielle Watkins, ID, ZPS had your first project dumped in your lap, you’ll
outside of your online content. learn how to design faster, better, and easier.
Have you ever been stumped by the question,
310 Motivating Employees to “How fast can you create an eLearning course?” 317 More Sessions and Valuable
Share Knowledge Probably, because the answer depends on Content on the Expo Floor
many factors: The tool being used, the level of
JD Dillon, Principal Learning Strategist, Axonify interactivity, and other variables. In this session, As an alternative to breakout sessions in this
you’ll learn how to create more accurate timeslot, stop by the Expo to browse top
Shared knowledge is the foundation of a strong estimates and bids for eLearning projects. training products and services from our helpful
learning ecosystem, but its value goes unreal- Watkins will demonstrate a five-step process exhibitors, visit with Master Chefs in the
ized in most organizations. Dillon shows you for creating a tool to help you with your Technology Test Kitchen about integrating new
how to transform tribal tacit knowledge into eLearning estimates. media, shop at the Conference Bookstore, and
shared community insight. You’ll learn about participate in fun Second City improv sessions!
the links between real-world social behaviors 314 Better than Bullet Points:
and workplace knowledge sharing, and triggers Creating Engaging eLearning 9:15 am – 10:45 am
that motivate employees to contribute and use with PowerPoint
shared knowledge. You’ll discover the necessary Keynote Session
steps for building and sustaining an organiza- Jane Bozarth, Author, Better Than Bullet Points:
tional curation strategy. You’ll leave with Creating Engaging eLearning with PowerPoint 11:00 am – 12:00 pm
guidelines for identifying and selecting the right
technology for meaningful, scalable knowledge Effective, engaging eLearning programs can be 401 Learning Leader
sharing in the workplace. created with nothing more than PowerPoint, Town Hall
solid instructional design principles, and some Dialogue: Closing the
311 Future-Proof Your creativity. Bozarth shows you a three-step Leadership Gap
Organization Through an process for creating better eLearning that
Outward Mindset follows these principles. You’ll work through a Debra Fine, VP Talent Management & OD,
sample scenario to learn ways to replace bullet- Capital Blue Cross; Candace Haynes, Managing
Jim Ferrell, Managing Partner, The Arbinger based content with a meaningful treatment that Director, PwC; Catherine Rickelman, Learning
Institute makes better use of art and animations. Solution Design Manager, IBM; Lorri Freifeld,
Editor-in-Chief, Training magazine; Tony
Mindset underlies, moves, and sustains 315 Rubrics 101: Improving O’Driscoll, Global Head, Duke CE Labs
behavior change, but are leaders aware of it? Participant Performance
Ferrell explains the mindset model and how it Organizations worldwide spend more than $50
can improve desired results. You’ll learn frame- Jean Marrapodi, Senior Learning Architect; billion a year on leadership training, yet only
works to deepen your own self-awareness and Michael Getz, President, Illumina Interactive 15% of them believe they have a strong leader-
how to help others shift to an outward mindset. ship bench and 89% of executives have rated
You’ll also see how to work in a way that sparks Effective rubrics are powerful tools for learning the need to strengthen, re-engineer, and
innovation, and how to implement an account- that are sadly underused in corporate training. improve organization leadership as an
ability model that drives performance But you can use them to improve your trainees’ important business priority. Come engage in a
management conversations. understanding — and performance. Marrapodi dialogue on what we must do more, better and
shows you how to build good rubrics and use differently as learning and development profes-
312 Moving to Learn: Collaborate them for assessment. You’ll learn how to create sionals to close the leadership gap in
and Create Like Pilobolus rubrics for level 3 evaluations, career develop- organizations. If you want to leave the confer-
ment, and self-improvement, and how to teach ence with a high-leverage list of practical
Itamar Kubovy, Executive Producer, Pilobolus; your learners to create their own rubrics. to-dos to close the leadership gap in your
and Pilobolus Team organization you must attend this session —
featuring three Top 10 Hall of Famers (from
Research shows when learners experience organizations that appeared in the Top 10 of the
learning instead of just hearing about it, Training Top 125 for four consecutive years) and
retention dramatically improves. Pilobolus your peers.
shows you an unforgettable approach to
radically transforming your participants’
Training matters. Register at TrainingConference.com
18 Tuesday Sessions
402 Secrets of Creating Successful 405 The New Language of appropriate participants, match participants,
Learning Games Instructional Design and much more. You’ll leave with a seven-step
model for your own innovative mentoring, and
Andrew Hughes, President, Designing Phylise Banner, Curator, Blended Learning Hub, best practices for launching and growing
Digitally, Inc. InSync Training effective, sustainable, scalable mentoring
programs.
What makes a game a learning success or Learning Environment Modeling (LEM) is a
failure? Hughes explains the steps of creating a common language and an innovative visual tool 409 Motivational Psychology:
successful, effective game that helps partici- for designing learning environments like A New Understanding for
pants learn. You’ll find out how to get started, courses, workshops, and training programs. Training
what to do, what not to do, and best practices Banner shows you how to use LEM’s visualiza-
for building effective games that promote tion techniques that represent key information Joe Urbanski, COO, Total Solutions Group
learning at your organization. You’ll also learn about the way learning environments are
how to support the adoption of games, designed. You’ll find out how to correlate The frustrating, but liberating secret of moti-
including best practices. specific design elements to learning results, vating employees is this: You can’t do it! They
and how to facilitate more effective communi- have to. But Urbanski explains how you can use
403 Real-World Evaluation for cation throughout the design process. motivational psychology to design and deliver a
Training Professionals uniquely engaging training experience that
406 11 Types of Videos to Refresh encourages employees to motivate themselves.
Jim Kirkpatrick, Senior Consultant, Kirkpatrick and Enhance Learning You’ll learn about personal development and
Partners what drives you and others when you’re at your
Matthew Pierce, Customer Support Manager, best. You’ll also learn how to raise your organi-
Training professionals often struggle to show TechSmith zational motivation level in six months,
the value of their training. Many use the four increasing training interaction and retention.
levels of evaluation in the Kirkpatrick model, but Video is an established training medium, but
wonder if they’re using them correctly. You’ll that’s exactly what makes it easy to get in a rut, 410 Igniting Women’s Impact in
learn the most modern, updated way to apply making the same kinds of videos over and over. the Workplace
the four levels to your work so you can create Pierce describes 11 different types of videos that
valuable training and explain it in terms that you can use in your organization to keep your Tacy Byham, Senior Vice President,
organizational leaders understand. You’ll obtain learning interesting and fresh. You’ll learn which Development Dimensions International (DDI)
practical tactics and come away with situations these types are effective in, and how
take-home tools to get you started at your to create them cost-effectively. Doing things “like a girl” used to be a play-
organization. ground insult. But given the pervasive gender
407 Lead, Influence, and Persuade gap in leadership positions, it’s still a problem in
404 Advanced Virtual Classroom: with Stories the workplace. You’ll learn about the role you
Supercharge Your Online and other training professionals play in
Training! Doug Stevenson, CEO, Story Theater addressing gender equality and in developing
International women leaders. Byham describes barriers that
Kassy LaBorie, Principal Consultant, Kassy hold women back from leadership, and helps
LaBorie Consulting, LLC Facts, data, and research are crucial to leader- you to develop coaching skills for women
ship, but so is inspiration — and stories inspire leaders. You’ll not only connect gender equality
Is it possible to engage virtual classroom more than spreadsheets. Stevenson explains initiatives to financial performance, you’ll
learners in ways that take them beyond being how to use stories to inspire confidence and activate your own personal development.
informed, to being transformed? LaBorie thinks establish rapport. You’ll learn what happens in
so, and she explains tips, tricks, and practices the brain of a listener who’s hearing a story, and 411 How DISC Can Help Make it
that will help you lead engaging online learning how to find relevant stories for conversations Easier for People to Learn
sessions. You’ll learn new facilitation methods and presentations. You’ll also explore presenta-
and use a platform features checklist to tion techniques that will increase your Tony Alessandra, CVO, Assessments 24x7 LLC
optimize the investment in your virtual confidence, establish rapport with your
classroom technology. And, you’ll leave with audience, and reduce fear and anxiety. Learning to read an audience and effectively
ready-to-use strategies that can be immedi- communicate with them is a skill every trainer
ately applied to your own virtual training. 408 Reinventing Mentorship to and facilitator can use. Alessandra shows you
Solve Business Challenges how to practice behavioral adaptability — that
is, how to adapt your teaching style to match
Ann Tardy, President, LifeMoxie Mentoring & the attendee’s style. You’ll learn to spot behav-
Leadership ioral signals that help you read people and their
learning style, discover their strengths,
Mentoring can be the strategic solution for all struggles, likes, and dislikes, and practice
kinds of business challenges. This session will changing your presentation strategy to match
show you how mentoring can solve many of the audience’s needs.
them: engagement, development, leadership,
inclusion, and the list goes on. You’ll learn how
to design and deploy strategic mentoring
programs, measure their success, recruit
Training 2018 Conference & Expo • #trgconf
Tuesday Sessions 19
412 The Latest in Learning Trends learners’ minds to new ways of seeing a for leadership and learning. If you want to
problem, refocus your learners, and most shape the future of leadership and develop-
Allen Partridge, Sr. Product Evangelist, Adobe importantly, build your confidence as a wicked ment, rather than simply react to it, this session
cool facilitator. is for you.
You spend your days trying to engage your
learners, but new ideas can refresh your 416 10 Animation Techniques to 502 Competency and Competency
thinking. Partridge tells you about best Increase Understanding and Modeling Done Right
practices being applied at organizations all over Memory
the world, and how you can apply them at your Judith Hale, CEO, Hale Associates
own organization. You’ll hear the latest about Ellen Finkelstein, President, Ellen Finkelstein, Inc.
virtual universities, learner immersion, mobile Competencies that stakeholders actually use
learning, gamification, video, point of need Discover how to turn your concepts into anima- when hiring and promoting can add value to the
learning, social learning, and reporting tech- tions that explain and illuminate. You’ll learn 10 enterprise. But you can make costly and politi-
niques that show the value of your learning animation techniques to help your audience cally damaging mistakes in the process of
programs. understand and remember. Finkelstein will creating them. Hale walks you through a
include two of the newest exciting features of checklist that guides you through defining
413 Designing Microlearning PowerPoint, though most techniques will work needs, developing competencies, and identi-
That Fits in any version. You’ll also learn which type of fying metrics of worth and utility. You’ll see
animation you should never use, because it will examples of competencies done right and
JD Dillon, Principal Learning Strategist, Axonify annoy your audience and may even cause wrong, and leave with a model you can adapt
headaches! for your organization.
People are clamoring for microlearning, but the
industry hasn’t really defined it. Is it short 417 More Sessions and Valuable 503 Measuring the Value of Social
content that requires repetition? What’s the Content on the Expo Floor Learning
right technology? Dillon helps you avoid turning
microlearning into another short-lived, but As an alternative to breakout sessions in this Stephen Bruington, Learning Infrastructure
failed, trend. You’ll learn the definition of micro- timeslot, stop by the Expo to browse top Designer, Anthem, Inc.
learning and how to use technology to training products and services from our helpful
implement it. You’ll find out how microlearning exhibitors, visit with Master Chefs in the Social learning gets a lot of play in modern L&D,
can drive bottom-line results while it solves Technology Test Kitchen about integrating new but quantitative measurements for its value
familiar learning and performance challenges, media, shop at the Conference Bookstore, and have been elusive. Bruington explains social
and how to apply microlearning at your participate in fun Second City improv sessions! learning and how Anthem measures it, and its
organization. meaning in the context of corporate learning.
11:30 am – 2:00 pm You’ll learn about Anthem’s theory that the
414 Writing Better eLearning more engaged employees are in social learning,
Scripts Lunch in the Expo the better they’ll perform, and explore how
engaged or disengaged learners are. You’ll see
Cammy Bean, Senior Solutions Consultant, 1:45 pm – 2:45 pm how to measure social learning at your own
Kineo organization and correlate engagement data
501 Future Forum: with performance metrics.
Boring content, bad objectives, stiff tone — why The Future of
not write for human beings for a change? Bean Leadership and Learning 504 Brain-Based Learning in the
shares her top tips for writing better eLearning Virtual Classroom
programs, letting you look at examples and do Itamar Kubovy, Executive Producer, Pilobolus;
some on-the-fly rewrites. You’ll find out how Nigel Paine, Author, Building Leadership Cynthia Clay, President, NetSpeed Learning
you can liven up your eLearning so that it really Development Programs; Karie Willyerd, Head of Solutions
connects with people, and learn how to get Global Customer Education and Learning, SAP;
people to pay attention, tell the best stories, Tony O’Driscoll, Global Head, Duke CE Labs What if the training you delivered in the virtual
and get content that really matters from your classroom was so vibrant and compelling that
SMEs. As organizations strive to become more people clamored to attend your sessions? Clay
resilient, responsive and adaptable, leadership links the neuroscience of learning to the ability
415 10 Wicked Cool Tricks to vacillates between hierarchical command and to connect with, engage, and stimulate the
Revitalize Your Classroom control and networked connectivity and collab- thinking of participants. You’ll learn about how
Training oration. Leadership has evolved to be more understanding the brain’s needs can help you
organic than mechanistic and more systemic capture and keep your participants’ attention
Mark Snow, Vice President, Training Program than structured. Developing this new kind of online — how to increase novelty with games,
Development, Assessments 24x7 leadership requires a completely different contrast with different facilitation techniques,
approach. The best way to predict the future is and much more. You’ll leave with six brain-
Want to liven up training sessions with quick to create it. During this interactive forum, based guidelines for creating your own
and easy attention-getters? Snow will show you invited provocateurs will engage participants in brain-engaging learning.
how to grab their attention and engage their collaborative explorations of possible futures
minds. You’ll come away with 10 tricks that you
can use whenever you suspect a session is
starting to drag. You’ll find out how to open
Training matters. Register at TrainingConference.com
20 Tuesday Sessions
505 Lead UnScripted: Manage in 508 Effective eLearning 511 Using Stories and Visuals for
the Moment Evaluation Better Training Presentations
Jennifer Spear, Creative Strategist, Clean Slate Steven Yacovelli, Owner & Principal, TopDog Richard Goring, Director, BrightCarbon
Strategies Learning Group, LLC
Even as new technologies like virtual reality
You know to expect the unexpected, but can How effective is your evaluation? Does it really come into the field, regular classroom training
you learn to like it or even thrive in it? Spear tell you whether your eLearning is accom- isn’t going anywhere. Goring shows you how to
teaches you a method that lets you create plishing its purpose? Yacovelli explains how to create training presentations that capture the
opportunity as you face uncertainty and create a diagnostic process that highlights your audience’s attention and keep it. You’ll learn
ambiguity, and improve your facilitation, leader- learning’s strengths and weaknesses. Whether how to create persuasive stories, visual
ship, and design skills. You’ll learn principles of you rely on in-house content, vendor content, sequences that support that story, and use
improvised comedy and problem solving that or both, you’ll learn seven strategies for quickly tools like games, testing, and more. You’ll hear
help you think on your feet, communicate effec- and thoroughly evaluating eLearning instruc- about common mistakes to avoid and how to
tively, and face the unexpected with tional design. You’ll discover standards and make your presentations truly relevant — and
confidence, courage, and ease. criteria for graphic design quality, tone, memorable.
language, technical integrity, timing, and cost
506 Promote Organizational per learner. 512 Using Gamification to Create
Creativity and Innovation Change
with Learning 509 Delivering Genuine
Performance Improvement: Monica Cornetti, CEO,The Sententia
Dave Knowlton, Professor, Southern Illinois A 3-Step Model Gamification Consortium
University Edwardsville
Trish Uhl, CEO, Owl’s Ledge; Alwyn Klein, With gamification, learning and development
Creativity is essential for some organizations, Manager of Leadership and Performance professionals are increasing learner interaction
yet some leaders aren’t well prepared to Solutions, WaWa Inc.; Bob Pike, Chairman, P3 and understanding. But gamification is more
support it. To close that gap, Knowlton explains Associates than making games. Cornetti teaches you how
how training programs can prepare employees to capture measurement, behavior analysis, and
for a culture of creativity. You’ll learn how to The transactional, order-taker approach to engagement in ways that can provide a
convincingly argue for using training to instill delivering training doesn’t always deliver real-time understanding of learners’ perfor-
the creative mindset at your organization. You’ll business value. That’s why a systematic mance. You’ll learn how to create fun,
also find out how to help creativity and innova- process for determining how to assess and collaborative gaming experiences, where
tion flourish, and how your instructional solve performance problems is the subject of players care more about interacting and under-
strategies and assessment align with them. this session. You’ll learn a three-step process standing than the rules of the game.
for identifying and assessing performance
507 Creating Learning Hubs for problems, four guiding principles for a perfor- 513 Transforming an Organization
Modern Blended Learning mance framework model, and ways to use data with L&D: The Johnson &
analytics for valuable insights and adjustments. Johnson Story
Jennifer Hofmann, President, InSync Training
510 Managing Resistant Learners Marjorie Derven Managing Consultant,
Today’s learners understand that all learning is Resources Global Professionals; Sherry Maklary,
blended, and they want it personalized to their Laura Arellano, Learning and Leadership Executive Director, Johnson & Johnson
situation. You can support this new paradigm Development Manager, Ancestry.com
with learning hubs, which are a home for every When Johnson & Johnson adopted a shared
resource you have, associated with a topic in No trainer likes to deal with difficult partici- services model in its finance and accounting
your organization. Hofmann will show how to pants. But when you know what to do with function, the L&D function had to address a
arrange resources, lessons, and activities into them, they can become focused, contributing need for new skills and different ways of
an almost infinite number of courses or learners. Arellano shows you techniques for learning. Derven and Maklary describe how the
campaigns in these hubs. Using resources you shifting resistant participants’ thinking. You’ll L&D function transformed, from benchmarking
already have, you’ll learn to create an environ- learn how to assess the roots of resistance and to needs analysis to implementation. You’ll
ment for perpetual learning, where learners use accelerated learning and whole brain learn about recent neuroscience findings about
return repeatedly to get the learning they need. thinking principles. You’ll leave with practical learning that they used to promote skills accel-
techniques that can be applied immediately, eration, and leave with a plan for identifying
allowing you to keep participants’ focus on your relevant approaches for your own organization.
content and learning objectives, instead of their
smartphones.
For 11 years, Training magazine’s most popular certificate programs
have been available in a live and online format. Visit the website for
upcoming programs. Save $150 when you register 30 days in advance.
www.TrainingLiveandOnline.com
Training 2018 Conference & Expo • #trgconf
Wednesday Sessions 21
514 Using Design Thinking to Wednesday, February 14 604 Powering Up Your Level
Deliver Business Results 8:30 am – 9:30 am 2 Evaluation: Measure
Application, Not Recall
Jack Phillips, Chairman, ROI Institute, Inc. 601 Design Thinking
for Organizations Ken Phillips, CEO, Phillips Associates
Maintaining or even enhancing budgets in and Leadership
uncertain budget times isn’t easy, but it’s easier A 2015 ATD research study says 83 percent of
when you can show that your programs are Bruce MacGregor, Partner, IDEO; Tony O’Driscoll, organizations evaluate some learning programs
delivering results. Design thinking can help you Global Head, Duke CE Labs at Level 2 of the Kirkpatrick/Phillips evaluation
to show the business impact of your work, and model, yet only 57 percent see that data as
Phillips shows the eight steps of designing for Design thinking has found its way into many valuable. Phillips explains how the perceived
business results. You’ll learn about the catego- organizations today as a discipline and practice value of the data reflects the quality of test
ries of data that executives want most, and see to drive innovation and growth. But what if you items, and how such problems can be solved.
how you might be able to not only defend but took those principles and aimed them directly You’ll learn to avoid the mistakes many L&D
enhance your talent development budget. at the design of organizations and leadership professionals make when creating Level 2
systems to enable businesses to become more questions, and understand the difference
515 Instructional Techniques for responsive, resilient, and adaptable? Join IDEO between questions that measure application
OJT and Duke CE to learn how organizations are and ones that measure recall.
pushing the envelope in applying the principles
Michael Nolan, President, Friesen, Kaye and of design to the transform the organization and 605 Innovation? Don’t Like It,
Associates develop leaders. If you are looking for true Don’t Want It! But What an
breakthrough innovation to solve your wicked Impact!
Delivering effective training in an on-the-job human capital problems, this session is for you!
(OJT) environment requires a unique set of skills Riz Khan, Head of Education Solution Sales -
for trainers. Nolan explains what helps and 602 10 Tips for Designing Training SAP EMEA
hinders the learning process, and how to adapt for Mobile
basic instructional strategies to make sure that Going from the classroom to virtual requires
learners can apply the knowledge and skills Phil Cowcill, Senior eLearning Specialist, instructors to change and embrace technology,
immediately to their jobs. You’ll learn how to Department of National Defence and innovation. Khan explains how SAP
handle difficult OJT situations, and to integrate embraced innovation in learning, and how it
the principles of adult learning into OJT. More and more employees are taking your impacted the company, both good and bad.
training on tablets, phones, and other devices. Learn both why a business needs innovation
516 Next-Gen Simulations, Games That fact has implications for training design, and why innovation sometimes kills. And, you’ll
and Virtual Reality whether for web apps or mobile apps. Cowcill leave with an approach template for innovation
explains the differences between designing for in learning.
Anders Gronstedt, President, Gronstedt Group a laptop and designing for many different
devices. You’ll learn 10 tips for how to improve 606 C orporate Certifications:
The next generation of leaders may have spent the user’s experience on a mobile device with The Latest Trends
more time on video games than school. How navigation, screen design, transitions, anima-
can you bring the level of immersion, engage- tions, and other tools. Judith Hale, CEO, Hale Associates
ment, and presence to training that these
learners want? Gronstedt will explain micro- 603 Anatomy of a Simulation: Corporations have been using certifications and
learning with a mobile-first approach, games Change Behaviors Using credentials to qualify after-market partners,
that help keep players focused and engaged, Video and eLearning reduce the cost of service and sales, and
video dramatizations, and virtual reality simula- strengthen brand image. But these certifica-
tions, including augmented reality. You’ll learn Dan Keckan, VP eLearning & Instructional tions must be cost-effective and defensible, and
to shift from a classroom to a consumer-app Design, Cinecraft Productions new models — the micro-credential, the digital
mindset and how games, simulations, and badge — are emerging as well. Hale explains the
virtual and mixed reality will change the way Video-based simulations are an excellent way six elements of a valid, defensible credential,
people learn. to change sales, coaching, customer service, common mistakes, and best practices in certifi-
and other behaviors. But branched or non- cations and credentialing. You’ll learn the
3:00 pm – 4:00 pm branched scenarios can be difficult, and so can differences among the various models and get
adding video, designing nodes that genuinely a checklist that helps you produce a workable
Sponsored Sessions reflect a process, and crafting realistic dialogue. certification program.
You’ll learn skills in these areas, and how to
Sessions will be available online a month prior differentiate between first-person and third-
to the conference. person points of view. And, you’ll find out how
to design linear decision points that reflect
4:00 pm – 5:00 pm behaviors, and tools to use when you’re story-
boarding and flowcharting simulations.
Expo Refreshment Break
Training matters. Register at TrainingConference.com
22 Wednesday Sessions
607 Using Big Data to Spot 610 Developing Misunderstood 613 Facilitating with Impact!
Superstars, Slackers, Millennials
and Knowledge Gaps Sardek Love, President, Infinity Consulting and
Mark Snow, Vice President, Training Program Training Solutions, Inc.
John Findlay, Co-Founder, Launchfire Development, Assessments 24x7
Have you ever asked questions of participants
Businesses don’t operate on pass/fail, so why Millennials. They’re unmotivated, spoiled, and and heard nothing but crickets? Or delivered
do we measure our training programs on that disloyal. Or are you wrong? To fully engage your crammed, boring technical training that you
basis? Findlay explains how big data can help millennial employees, you probably need to wouldn’t want to sit through yourself? Love
you more precisely measure the effectiveness change your ways. Snow shows you how to shows you the facilitation skills you need to
of your training. You’ll learn strategies for using make these tech-savvy, networked, highly generate more participant engagement and
data to improve your future training initiatives motivated employees want to prove themselves peer-to-peer learning. You’ll learn the 4 Ps of
and connect training to business results. You’ll at your organization. You’ll find out how to facilitation, get a checklist of 24 delivery tech-
also hear about best practices for setting your make minimal adjustments to your develop- niques, and find out how to ask questions that
program up to collect statistically relevant ment offerings to create stickier learning make your sessions fun and interactive.
data — from how to write content that doesn’t programs, get higher levels of enjoyment and
skew results to strategies for increasing your transfer, and increase the retention of your 614 25 Ways to Give Your Training
sample size. future leaders. Video Pizzaz!
608 Project Management for 611 xAPI: Geek Free and Easier Steve Haskin, Chief Creator, Industrial Strength
Instructional Design Success to Use Learning
Bruce Ralston, Corporate IT Training Manager; Megan Torrance, Chief Energy Officer, As more trainers use video in their training, it
Kristi Candler, Sr. IT Training Specialist; Kersa TorranceLearning gets harder to make your video stand out from
Potts, Sr. IT Training Specialist, Federal Reserve the rest. Haskin walks you through the
Bank of Atlanta Until recently, using xAPI meant custom mysteries of using video to grab your audi-
programming, close work with your LRS ence’s attention, capture their imaginations,
As a learning professional, you manage projects provider, and custom reporting tools. It just and get your content to stick with them. You’ll
all the time. What if project management wasn’t scalable for enterprise-wide use. Today, learn methods for thinking creatively about and
methods could help you create better instruc- xAPI is ready for much broader application. improving your video, and when to use the
tion more efficiently? Ralston, Candler, and Torrance outlines the current state of xAPI effects you’ve learned.
Potts explain how they integrated project adoption and what you’ll need to get started
management methodologies with ADDIE and using it. You’ll find out how to convince your 615 Design Interactive Virtual
Agile for a repeatable process. You’ll learn organization to adopt xAPI, identify projects Training for Mobile Devices
about basic project management methods and that are good candidates for it, and outline a
how to incorporate them with your design strategy for adoption and working with vendors Cindy Huggett , Principal Consultant, Cindy
process. You’ll also learn new tools and and partners. Huggett Consulting, LLC
methods for managing the challenges of both.
612 How to Make Mind-Blowing Learners are joining virtual classrooms by
609 From Accidental to PowerPoint mobile devices more and more. So how should
Intentional: Designing Better you design to accommodate those mobile
eLearning Richard Goring, Director, BrightCarbon learners? Huggett explains techniques for
designing engaging virtual training programs
Cammy Bean, Senior Solutions Consultant, PowerPoint gets a bad rap because it’s so often that all your participants can benefit from, no
Kineo used poorly. But it’s actually a powerful tool matter what device they’re using. You’ll explore
that you can use to create compelling visuals the specific limitations and challenges that
Even if you didn’t dream of being an instruc- and interactive content that make your point mobile learners face and how to prepare them
tional designer one day, you’re doing it now. So clearly and well. Goring shows you how to tell a in advance so that they know what to expect.
why not become a more intentional practi- story with PowerPoint that helps your partici-
tioner? Bean shows you four key areas to focus pants truly learn. During the session, you’ll 616 Designing Measurable
on to become a well-rounded eLearning critique slides and help make them more Learning
designer. You’ll learn how to identify your sweet effective. You’ll learn how to make your presen-
spot as an instructional designer, learn tips and tation navigable so you can respond to your Laura Paramoure, CEO, eParamus
strategies for better eLearning design, and take audience, how to use custom highlighting and
your practice to the next level — on purpose. animations, and more. How do we connect instructional design with
behavior change and desired outcomes?
Kick-off the Conference with a Paramoure shows you how effective learning
3-Day or 2-Day Certificate Program! components combine to create a unit of
measure for learning, and how components can
See pages 4-7. be measured for evidence of learning impact.
You’ll learn to design your own components and
use actual corporate data to interpret the
impact and outcomes. You’ll leave with case
studies and insights into how to implement
these methods at your organization.
T raining 2018 Conference & Expo • #trgconf
Wednesday Sessions 23
9:45 am – 10:45 am 704 Using Mindfulness in SMEs’ likelihood of success and to coach them
eLearning to improve their delivery. You’ll also learn how
701 Demystifying to set expectations with SMEs, and design job
Finance to Make Kim Stanley, Product Content Owner, Epicor aids and activities that are easy for them to
Better Business Decisions Software Corporation execute.
Joe Perfetti, Learning Director, Wharton Mindfulness in the workplace is nothing new, 708 10 Ways to Ruin Your
Executive Education; Mike Canning, Managing but what about in your training? Stanley shows eLearning
Director, Duke Corporate Education you how you could add principles of mindful-
ness into videos, documentation, and even Ethan Edwards, Chief Instructional Strategist,
Every day in your business, people are making augmented reality. You’ll learn breathing, Allen Interactions
decisions that affect the bottom line. Many of imagery, and focus techniques that can
these financial decisions are made by people increase retention results in your instructional Common practices are a good guide in other
who perceive finance as scary, hard, or design and facilitation, and how repetition, fields, but in eLearning they can be poison.
someone else’s job. Explore how a large vibration, and guiding a learner’s breathing Authoring system limitations, unrealistic
pharmaceutical company applied a novel patterns can improve learners’ memory, focus, assumptions, and untested audience character-
instructional approach to demystify finance by and retention rates. istics often result in expensive and
building a common financial language across time-consuming eLearning that fails to engage
the organization in a way that was flexible, 705 Up Is Not the Only Way: the learner or create meaningful performance
scalable, and cost effective. If you have been Mobility Matters! change. Edwards will explore ten common
looking for a way to empower leaders to make flawed design strategies and suggests simple
better business decisions, this session is not Lynn Cowart, VP Quality Delivery, Career alternatives. You’ll learn to avoid these flawed
one to miss. Systems International strategies and create meaningful, memorable
instruction.
702 Combining Story and Game — Employees want to know how they fit in the
A New Take on Applied organization and where they could go. Cowart 709 Igniting Your Creativity for
Learning explains how you can help managers provide More Innovative Learning
multiple ways for talent to grow and develop, Design
Jack McGrath, Creative Director, Digitec making the organization competitive for talent
Interactiv and preventing employees from feeling trapped Jennifer Yaros, VP Operations, Radcom
by limited options. You’ll learn about six
Stories and games are two time-honored mobility options that apply to your career and Are you in a rut? Is the template you use boring
training methods. What if you combine the two? others’, and find out what research says about and out-of-date? Have you been doing this so
Now you’ve got a new take on applied learning, talent mobility. long you’ve run out of new ideas? Varos helps
and McGrath shows you how to use the you stop creating the same old courses and
story-arc model to create multi-path, story- 706 Adult Learning Theory in rediscover your passion for course design. You’ll
driven learning games and simulations. You’ll 60 Minutes or Less tap into your innate creativity to discover new
learn how to convert training situations into ways of thinking about content development,
scenes, identify scene breaks for multi-path Nanette Miner, Managing Consultant, The and learn techniques and tools for unleashing
simulations, and use character, time, scene, and Training Doctor, LLC your creativity, embracing uncertainty,
other dramatic elements to create more realism improving your problem solving, and more.
and engagement. Every learning expert dreams of moving
learners beyond “knowing” to having truly 710 Using Your Mobile Device to
703 How to Make Managers learned. Miner explains adult learners’ major Create Amazing Content
Your Partners in Workforce motivators, and provides tips and techniques
Development for integrating adult learning best practices Nick Floro, Learning Architect, Sealworks
with the content you design or deliver. You’ll Interactive Studios
Jamie Millard, Executive Partner, Lexington learn about the differences in how adults and
Leadership; Frank Satterthwaite, Professor of children learn, the adult learning preferences Wouldn’t it be great if you could create quality
Organizational Leadership, Johnson & Wales you should keep in mind as you design, the four training content on your phone or tablet? You
University learning outcomes you must achieve in the can. Floro shows you how to improve the video
workplace, and more. and audio recordings you capture on your
You’ve probably gotten pushback when you’ve mobile device, apps and tools to improve your
tried to get busy managers to take on more 707 Helping Your Subject Matter content, and accessories and microphones you
responsibility for developing people. Millard and Experts to Facilitate Learning can use to make higher-quality content. You’ll
Satterthwaite show you tips and strategies for learn how to edit and create everything from
how to help your busy managers embrace a Greg Owen-Boger, VP/Facilitator, Turpin graphics to animation that can be used immedi-
different mindset, where leading and doing are Communication ately in your next project — all from your mobile
mutually reinforcing. You’ll also learn strategies device.
to teach to managers that help them be more Subject matter experts (SMEs) bring a wealth of
efficient, so they can find time for employee knowledge and credibility to training content.
development. But SMEs are usually not experts in facilitation
or delivery. Owen-Boger shows you how to
design learning events that play to their
strengths. You’ll identify ways to improve your
Training matters. Register at TrainingConference.com
24 Wednesday Sessions
711 Put Some Disney Show in Your 714 Promoting Understanding 11:00 am – 12:00 pm
Classroom-Based Learning in the Virtual Systems
Classroom 801 Leadership
Pete Blank, Training and OD Manager, Personnel Development on
Board of Jefferson County Jeannie Szombathy, Program Manager; Cathie Purpose: Lesson’s Learned
Logan, Senior IT Training Specialist; Latanya
The Disney concept of Show is the careful Washington, Senior IT Training Specialist, AIG Michael Chavez, CEO, Duke Corporate Education;
planning of the sights, sounds, smells, and Tony O’Driscoll, Global Head, Duke CE Labs
experiences their guests will have at their prop- Confucius understood that live training and
erties. But Show isn’t just for guests; it’s for hands-on practice is more effective, but today Discover the emerging weak-signals pointing
crew members too. Why not invest the same companies are moving into virtual training to towards a step-change in the field of leadership
kind of effort in your own learning participants? reduce expenses. Still, there are ways to create development. Learn how advances in tech-
Blank will show you how to apply this concept to engaging virtual training that engages learners, nology are driving an increased need for more
your training function, integrate its components and Szombathy, Logan, and Washington humanity as organizations learn to lead on
with your learning environment, and even use it demonstrate easy-to-implement engagement purpose. Recognize the increasingly critical role
as a marketing tool for your offerings. opportunities you can use to promote doing and that project-based work is playing in driving
understanding during remote instruction. You’ll strategic initiatives today. Explore how the
712 Five Technologies That learn to maximize learner engagement and greatest source of leadership leverage today
Are Disrupting Learning provide learners with an understanding of comes from the center of the organization not
system navigation. And you’ll discuss potential the top. If you want to get caught up on the
Brandon Carson, Director of Learning, The Home pitfalls and solutions. past and ready for the future of leadership
Depot development, look no further than this culmi-
715 Prove Your Value with nating session of the Leadership for What’s
The rapid pace of technological change has Training Evaluation Next Track.
altered how business is conducted, and the
modern learning organization must transform Marsha Weisleder, Performance Improvement 802 Understanding Employee
how it designs, delivers, measures, and Coach, Langevin Learning Services Motivation as a Skill
evaluates learning. You’ll learn about five tech-
nologies that are disrupting the learning The training you do is valuable — but can you Susan Fowler, Senior Consulting Partner, The
business, and examine whether these disruptive prove it? Weisleder explains the key skills for Ken Blanchard Companies
technologies should be part of your training building a compelling case for training. You’ll
strategy. Carson also presents practical ways learn easy methods for calculating the return on For years, leaders and training professionals
to understand and integrate these technologies investment, return on expectations, cost benefit have struggled to do something they really can’t
into existing learning strategies. ratios, and more. You’ll also learn how to do — motivate people. But Fowler makes the
measure and show the extent to which case that motivation should actually be
713 Mapping Learning for employees are using their new skills on the job, taught — it’s a skill that can be learned,
Employee Engagement using both traditional and innovative nurtured, and sustained. You’ll learn about an
instruments. evidence-based typology of motivation and find
Michael Nolan, President, Friesen, Kaye and out how to use it to help leaders move past
Associates 716 Methodology Madness: outdated understandings of motivation. You’ll
Choosing Between ADDIE, gain insight on the leader’s role in motivation,
It’s often said that only 10 percent of learning SAM, Agile, and More and learn to teach leaders how they can facili-
comes from formal learning events. As a tate optimal motivation at your organization.
manager, do you know where the rest of it Lou Russell, Director of Learning Services,
happens at your organization? Nolan shows you Russell Martin & Associates 803 Conveying L&D Impact
how to create a map of where and when and Value
learning occurs, whether it’s on the job, via The well-loved ADDIE model is suddenly a
social learning, or through other experiences. pariah, while SAM and Agile are the cool kids. Deb Arnold, Principal, Deb Arnold, Ink.
You’ll learn how to use the map for employee And what about Design Thinking, Duarte, and
attraction, on-boarding, retention, and contin- techniques like Empathy and Visualization? Many of us in learning and development know
uous learning. Russell walks you through the pros and cons of how to create great learning. But when stake-
all these different approaches, and helps you holders don’t know the value of what we create,
know which is right for different situations at we’re not always skilled at explaining it to them.
your organization. You’ll compare and contrast Arnold will show you tools and templates to
ADDIE, SAM, and Agile, and others, establish help you describe that value. You’ll learn the
criteria for your own hybrid approach, and four fundamentals of learning and development,
experiment with these methods. and find out how to win increased credibility,
clout, and perhaps even budget.
Training 2018 Conference & Expo • #trgconf
Wednesday Sessions 25
804 Engagement, Culture, 807 Make an Impact with 810 Creating NextGen Experiential
Productivity: A New Approach Learning Games Blended Learning
to Onboarding
Andrew Joly, Director of Strategic Design, LEO; Ayana Azim, Sr. Learning & Development
Matt Plass, CLO, Interactive Services, Pernod Gene Stone, AVP, Learning Products Specialist, University of Farmers – Farmers
Ricard USA Insurance
Research has shown that using games for
New hire training and onboarding can be learning can increase retention and improve Blended learning, microlearning, online delivery,
valuable tools for retention, productivity, and performance and problem solving. Joly and classroom delivery — what’s the best way?
culture-building, but they’re not always treated Stone explain how to start when you’re inter- There isn’t one, but there is a way to leverage
that way. Plass will explain how his organization ested in adopting games at your organization. curated content so learners do the work. It’s
created a personalized process that allowed You’ll learn benefits, best practices, and hazards called microlearning content centers, and Azim
users to track their progress, access social to avoid. You’ll also learn about different types explains how they work and how you can
media, compete with colleagues, and network of gamification and explore where and why they expand your definition of blended learning.
with managers and colleagues. You’ll see how might work for you. And of course, you’ll get to You’ll find out how you can create your own
you can maximize new hire enthusiasm, antici- play a game! microlearning content centers and how to avoid
pate attrition points, and create agile and common execution pitfalls.
adaptable employees with clear pathways to 808 Business Simulation Design
success. Principles 811 Designing Virtual Training
Courses with ROI In Mind
805 NOT All of the Above: Writing Jeremy Hall, Founder, Hall Marketing
Better Test Questions Freya Huffman, Manager, Virtual Training; James
When building simulations for learning, it’s easy Dudley, Virtual Trainer; Gina Moreno, Virtual
Scott Tesh, Jane Lybecker, Instructional to over focus on the subject and what the simu- Trainer, Aflac
Designer/Project Manager; Jonathan Kersten, lation is replicating. But as Hall explains, what’s
Program Manager, Dell EMC important is the simulation’s design utility and Companies want to save travel and other
the experience it provides. He’ll talk about expenses with virtual training. But what if
Have you ever taken a test that needed some design principles and research related to virtual is a waste of money — or you can’t show
work, or had learners complain about how a test effective simulations, and you’ll discuss those it’s not? Huffman, Dudley, and Moreno show you
was written? A poorly written test can detract principles in context of an actual simulation. how to create virtual training with real impacts
from the best learning content. Tesh, Lybecker, You’ll leave able to help your organization on sales, performance, behavior change and
and Kersten explain test writing practices and evaluate whether a simulation is the most more. Bring a course you’d like to make virtual,
how to integrate them with your courseware effective, efficient, and engaging way to deliver and you’ll walk through designing and devel-
and curriculum. You’ll find out how to write and valid experiential learning, and whether simula- oping it with ROI in mind. You’ll learn how to
revise specific test items, and how to champion tions you create satisfy the participants’ and assess the course’s impact and ROI afterward.
those test-writing practices and make sure organization’s needs.
they’re followed. What’s Included
809 Designing Cafeteria Learning in a 3-Day Conference
806 Creating an Escape Room Registration:
for Learning Jillian Douglas, CLO, Idea Learning Group
Your 3-Day Conference & Expo
Kelly Young, Program Manager; Hardy In traditional learning, learners learn, but don’t registration includes the opening
MacKenzie, Learning Manager, Humana make choices about what to learn. Douglas reception and trivia event on
explains the concept of cafeteria-style learning, Sunday (5:00 pm); all the keynotes
Breakout and Escape rooms allow participants in which instructional designers use content in and sessions offered Monday to
to test their problem solving skills under interchangeable activities to create an environ- Wednesday; two days of admission
pressure. Young and MacKenzie explain the ment where learners can build their own to the Expo Hall; and a choice of
concept of breakout rooms, the key components customized experience. You’ll see cafeteria one post-conference online clinic.
to building one, and how they can be applied to learning from a participant’s perspective, then
the corporate setting. You’ll experience a live, reverse-engineer the content to see how a Team discounts are available
hands-on breakout session so you can see how choice-based, brain-friendly learning session is for groups of 3 or more from the
to use them in classroom and virtual situations, created. You’ll also hear more about how the same organization on the 3-Day
and find out what it takes to build and design brain learns best, and why moving around is Conference & Expo. Contact
your own. better for learning than sitting in your seat. [email protected]
for a quote and discount code.
For a detailed schedule
and session updates, visit The Certificate Programs, Duke CE
www.TrainingConference.com Leadership Experience and Innovations
in Training are an additional fee.
Training matters. Register at TrainingConference.com
26 Wednesday Hands-On Clinics
HANDS-ON CLINICS ever-increasing workloads. It involves training C106 Microlearning in MicroTime
our cognitive capacities to operate in new and
Grab some lunch and learn by doing in a 3-hour different ways. But it is often seen as an Shannon Tipton, Owner, Learning Rebels, LLC
hands-on, interactive session that is included add-on, rather than as a critical skill. Drawing
with your 3-Day Conference registration. Space on research from the field of positive When a full-fledged course isn’t the answer, it’s
is limited, pre-registration is recommended. psychology, Sansom will share what resilience microlearning to the rescue. Sometimes a
is, how to teach it, and how to implement it in performance problem calls for bite-sized pieces
12:15 pm – 3:15 pm any work environment. You’ll learn to recognize of learning at just the right time and place for
the need for resilience in your organization, employee performance support. But while many
C101 How to Bring Your eLearning model resilient thinking, and adapt training people know about the theory of microlearning,
Interactions to Life activities and structures to your employees. Tipton will show you how to put it into action.
Bring something to write with and be ready to Tipton explains the 3 Ds of microlearning and
Ethan Edwards, Chief Instructional Strategist, practice real-time resilience. shows you how to go from inception to imple-
Allen Interactions mentation. Working in groups, you’ll choose from
C104 Designing Virtual Learning a variety of tools to develop a micro-learning
eLearning is only as good as its interactions with for Adobe Connect object for a pain point, create the object, and
the learner. Even when the content is right, inef- connect the strategy to end-user needs. You’ll
fective, uninteresting questions can deaden Nanette Miner, Managing Consultant, The also learn how to create a project plan for your
eLearning and compromise its effectiveness. Training Doctor, LLC own microlearning strategy at your organization.
Edwards shows you how to avoid routine
thinking and circumvent the limitations of time Virtual instructor-led training (vILT) could save BYOD: A WiFi-enabled laptop or tablet highly
and tools to create better interactions in your your company considerable money by slashing recommended.
eLearning programs. He explains how to per-trainee costs and increasing the number of
challenge learners instead of boring them. You’ll trainees who can join each session. Not only C107 Understanding and
find out how to identify the critical flaws in your that, it can make your learners active and Improving Culture To
questioning formats, and how to create effective engaged rather than passive recipients of Enhance Training
interactions instead by encouraging participants content. But where in the world do you start?
to apply the program’s learning rather than Miner explains best practices for designing Joe Urbanski, COO, Total Solutions Group
simply recall it. You’ll leave the session with five learning for shorter learning periods in Adobe
design techniques that will improve your Connect. You’ll learn about tools you never Culture is the soul and identity of an organiza-
teaching and questioning strategies. knew existed and gain hands-on experience as tion. It defines the organization’s purpose,
you design or redesign an activity for the Adobe direction, and values. But without a dynamic
C102 Using Analytics in Workplace platform. And you’ll know how to establish best culture that empowers employees, the training
Learning practices like intersession assignments, partici- function can’t unlock the organization’s full
pant materials, facilitator readiness, and more. capability and performance. Urbanski explains
Trish Uhl, CEO, Owl’s Ledge You’ll return to your organization ready and how to connect cultural vision with intention
confident to design for vILT. and results. You’ll examine your organization’s
Businesses everywhere are analyzing big data culture — what it is, what it needs to be, and
to learn how to improve customer experience BYOD: Bring a WiFi-enabled laptop or other what it’s built on. You’ll learn how to use culture
and organizational performance. Learning and device that has the Adobe platform. as the lens for viewing organizational transfor-
development isn’t exempt from data analytics, mation, strategic planning, learning and
and it shouldn’t be. Applying data science and C105 High-Impact, Low Cost development, and more. You’ll also learn to
advanced analytics to workplace learning data Training Activities that WOW write manifestos, collaborative visions, and
can improve training effectiveness and its other culture documents, so that you have
contribution to the organization’s success—and Sardek Love, President, Infinity Consulting and concrete methods for evaluating and reinforcing
all you have to do is build your analytical capa- Training Solutions the culture your organization needs.
bility. Uhl shows you how to connect training
events to people performance, and people How can it be true that 75 percent of all C108 Agile Project Management
performance to organizational outcomes and workplace training is never applied on the job? for eLearning
bottom-line results. You’ll assess your current It’s not just that many participants are
baseline with data analysis, and create a plan to distracted, disengaged, or disinterested. It’s that Megan Torrance, Chief Energy Officer,
move forward and evaluate your progress. You’ll the questions and activities during many TorranceLearning
also learn to leverage training data and training programs don’t get them excited — or
workplace learning analytics to create targeted even interested. Love shows you a new set of Ready to find out how to use LLAMA? Agile
interventions that achieve goals and demon- simple, effective training techniques and tools and techniques of project management
strate measurable business value. question types that have been successfully have been spreading throughout organizations,
used around the world to get participants and these methods have been adapted for
BYOD: A WiFi-enabled laptop is required. active, engaged, and attentive. You’ll learn how instructional design and development. This Lot
to increase the experiential learning in your Like Agile Methods Approach (LLAMA) is what
C103 Training for Resilience: current content. You’ll also get instructions for you need to know to apply Agile to your
What Really Works facilitating each activity, and access to a web workplace learning. You’ll find out about the
portal that has videos of the activities taught in tools and supplies you need, and how to choose
Lisa Sansom, Organizational Development the session. a project to pilot with Agile methods. Torrance
Consultant, LVS Consulting will show you how to build the business case for
LLAMA with stakeholders at your organization.
Employees need resilience to practice self-care, Whether the projects you’re managing have a
be productive members of the workplace, and heavier software component or just traditional
adapt better to fast-moving changes and
Training 2018 Conference & Expo • #trgconf
Wednesday Hands-On Clinics 27
eLearning, you’ll learn how to kick off projects, session. You’ll find out how to create text that C114 How to Succeed as a One-
define scope, develop iteratively, and estimate increases learning by 10 percent or more, and Person Video Team
and plan projects for on-time, on-budget use pictures that increase learning by 35
delivery. percent or more. And you’ll learn design princi- Ken Brown, Chief Emu Wrangler, The EMU
ples for color, layout, and alignment choices Experience
C109 The Happiness Advantage that will increase your learners’ engagement
and enhance your credibility as a speaker. Video can be a powerful tool for learning and
Devin Hughes, Partner, International Thought development, but you may have to learn to be a
Leader Network BYOD: A WiFi-enabled laptop is required. video team of one. Brown takes the mystery out
of video production, explaining the basics of the
We’ve long believed that success drives C112 Create Better Instruction video gear you’ll need. You’ll have a chance to
happiness, but it turns out it’s the other way With the Science of Learning set up cameras, lights, microphones, and other
around. When we are positive, our brains are video gear, and practice using it. Brown will walk
more engaged, creative, motivated, energetic, Patti Shank, President, Learning Peaks LLC; you through an on-set checklist of everything
resilient, and productive — both at work and in Karen Hyder, Online Event Producer, you need to manage on the day of shooting,
our personal lives. This is true of organizations Kaleidoscope Training & Consulting and you’ll practice using the checklist during
as well as people, and Hughes walks you your setups. You’ll learn about common
through the latest findings of positive It’s sad but true: typical organizational learning mistakes to avoid during the shoot, and how to
psychology. He shows you how to reprogram content is loaded with things that make it more organize footage, back it up, and hand it off to
your organization’s collective brain to create an difficult to learn and apply. Too much and/or video editors. You’ll even learn about post-
environment that promotes happiness and well- poorly organized content makes it hard to production, including reviewing the edited
being — the precursors of sustainable understand or remember, and even harder to footage online, distributing the final videos, and
performance. You’ll discover new ways in which use. But instructional, writing, and information uploading them to YouTube.
you can achieve greater happiness for yourself, design principles show us how to make instruc-
and realize your potential to impact those tional content that’s easier to learn from. Shank C115 From Immersion to Presence:
around you. You’ll leave with the mindset and and Hyder will show you how to use these prin- How Virtual Reality Can
skillset to create positive change, in yourself ciples. Whether you’re designing for classroom, Revolutionize Your Learning
and others. virtual, or blended situations, you’ll learn how to
make your instructional content more effective. Anders Gronstedt, President, Gronstedt Group
C110 Create a Coaching Training You’ll work on your own content to make it
Program Even Managers Love clearer and easier to understand, learn, and The virtual reality revolution is ushering in a
remember. new era of experiential learning set within true-
Tim Hagen, President, Progress Coaching to-life task rehearsal spaces. Imagine practicing
BYOD: Bring a WiFi-enabled laptop and a word emergency response procedures in a realistic
Managers and leaders lead better when they processing program (optional), and one section looking computer-generated environment. Or,
coach better. But organizations often don’t want of content you want to work on. experiencing racial biases from a first-person
to spend the time to teach coaching, and perspective. Gronstedt explains the present and
managers and leaders believe coaching takes a C113 My EQ Can Beat Your IQ: future of virtual reality in learning and develop-
lot of time. Hagen will show you five strategies Integrating Emotions With ment, including the training implications for soft
and delivery methodologies that help you get Learning and hard skills training and success stories of its
past the time barrier. He’ll explain how to design use. You’ll hear about augmented reality and
a coaching strategy for the whole organization Lou Russell, Director of Learning Services, mixed reality, discuss the best applications of
that makes the most effective use of time, and Russell Martin & Associates virtual and mixed reality for your organization,
shows managers how to coach without and find out how to get started. And you’ll see
in-person time. You’ll learn 12 ways to coach, In the past, workplace emotion was something what virtual reality is really like by experiencing
how to design self-directed learning programs to downplay, not an important factor to be it for yourself!
that drive the coaching process and save a considered. But taking the role of emotion into
manager time, and more. With a four-step account actually makes for more effective C116 Take a Board Game Now!
coaching conversation model, you’ll leave with learning and development. Trainers must grow
the know-how to drive managers’ willingness their emotional resilience, so that training Deb Thomas, President, SillyMonkey LLC
to coach. doesn’t sap their energy. They must also
consider their learners’ emotions, such as Gaming is a widely used training technique that
C111 Design Better PowerPoint frustration or distraction, when designing has certain advantages over other methods. But
instruction. Russell explains how to grow gaming doesn’t have to be online or mean
Bruce Gabrielle, President, Speaking PowerPoint emotional muscles and retain your energy. You’ll complex electronic games like Call of Duty. A
learn how to incorporate emotional intelligence simple board game can be an effective way to
PowerPoint is like a superpower: It must be used (EQ) with your existing content to energize teach employees about an organization’s supply
wisely, or mayhem ensues. Sadly, most learners and grow retention. You’ll find out how chain, product development process, finances,
PowerPoint slides are designed so poorly that assessments, feedback, reflection, coaching, or other important concepts. Thomas explains
they violate basic principles of cognitive and discussion can be part of an EQ toolkit that multiple game mechanics and shows you how
science. They not only fail to deliver learning creates more positive energy for you and your to tie learning objectives to those mechanics in
effectively, they can even reduce learning. learners. a meaningful way. But you’ll also do some
Gabrielle teaches you how to use simple tech- hands-on learning of your own, using game
niques to create better-looking PowerPoint parts and boards to construct a working Race to
slides that also increase learning and engage- the Finish board game. At the end of the
ment by as much as 35 percent. You’ll revise session, you’ll demonstrate your serious,
your own slides or slides he provides in the playable game to the other participants.
Training matters. Register at TrainingConference.com
28 Post-Conference Online Clinics
These clinics, hosted by Thursday, February 22
Training Magazine Network, 2:00 pm – 4:00 pm EST
take place online. Clinic
times are listed in EST. These TMN04 Convert Classroom Training to
online clinics are part of a Virtual Training in 3 Simple Steps
3-Day Conference & Expo
registration. One clinic per attendee; Cindy Huggett, Principal Consultant, Cindy Huggett Consulting, LLC
register by February 9th.
According to recent research, 86% of organizations have either started to,
Tuesday, February 20 or plan to, use virtual training to reach their workforces. But what belongs
12:00 pm – 2:00 pm EST in the virtual classroom and what can participants do on their own? And
which virtual class activity options are available to help meet the desired
TMN01 Articulate 360: What You Need to Know learning outcomes? Explore three simple steps you should follow when
moving your courses online. You’ll learn how to transfer activities, how to
Danielle Watkins, ID, ZPS design interactive virtual sessions, and how to engage remote partici-
pants. You’ll receive useful resources, tools, templates, and checklists to
What does the release of Articulate 360 mean for you? In this interactive make your next conversion a breeze.
session, we will explore the Articulate 360 Suite of products, including
Storyline, Studio, Peek, Articulate Review, Articulate Rise, Articulate Live, Friday, February 23
Preso, and the Content Library. You’ll learn about the similarities and 12:00 pm – 2:00 pm EST
differences, and practice using the key features of each. If you do not
have access to Articulate 360, you may join the clinic and observe. TMN05 Microlearning Design for
On-the-Go Learners
Wednesday, February 21
12:00 pm – 2:00 pm EST Ray Jimenez, Chief Learning Officer, Vignettes Learning
TMN02 The Future of Design: Learn to move beyond the antiquated, costly and slow method of
Blended Learning Campaigns designing and delivering eLearning with microlearning. You’ll get a 5-step
process for creating microlearning lessons, an implementation checklist,
Jennifer Hofmann, President, InSync Training five free source codes, and links to demos and examples.
Let’s move instructional design practices into the future by building on Monday, February 26
proven design methodologies, while taking into account the needs of 12:00 pm – 2:00 pm EST
modern learners. You’ll explore a future that focuses on campaigns, not
courses and learn how Blended Learning Campaigns support learner TMN06 Prototyping eLearning Design Concepts
experiences through time-released lessons supported by cohesive
content and live events. Hofmann will share how blended learning Nick Floro, Learning Architect, Sealworks Interactive Studios
campaign creation considers appropriate instructional techniques, strate-
gies, and technologies to address each learning objective with the most As we build more complex interactions and applications, we need better
effective approach. processes to allow us to test concepts, measure results, and iterate until
our audience needs are met. You’ll be introduced to sketching and proto-
Thursday, February 22 typing so you can grow a concept and evolve it with feedback prior to
12:00 pm – 2:00 pm EST development. You’ll learn to use PowerPoint to quickly create a concept,
add interactivity, and gather feedback from mobile devices to desktops.
TMN03 Create Memorable Images Additionally, you’ll learn sketching techniques and how to convert your
Optimized for Online Delivery concept into an interactive prototype with MarvelApp.
Phil Cowcill, Senior eLearning Specialist, Department of National Defence Tuesday, February 27
12:00 pm – 2:00 pm EST
As a designer, are you taking advantage of the features Photoshop has
to offer? Cowcill will teach you how to create memorable images — or fix TMN07 Working Out Loud: Lessons in Process
your current work. You’ll use some of the amazing tools in Photoshop to Improvement and Collaboration
improve the look of pages coming from a cell phone, you’ll correct
damaged images, and you’ll learn how to punch up the color and how Jean Marrapodi, Senior Learning Architect; Michael Getz, President,
to use color to draw attention to a specific area. In the last step, you will Illumina Interactive
start to create and develop simulated (2.5D) and true 3D images. You
should have access to a recent version of Adobe Photoshop. Working Out Loud. How do others do what you do? Are there ways you
might improve your own processes? Marrapodi and Getz will share tools
like Teamwork, Slack, ProofMe, and Review My Elearning used for collabo-
ration which can significantly streamline project management and
improve communication. You’ll learn to document the workflow within
your team, examine your workflow for problem areas, and implement and
leverage collaborative tools within your workgroup. You will leave with
tools you can use in your organization to identify and improve your
methods.
T raining 2018 Conference & Expo • #trgconf
Post-Conference Online Clinics 29
Wednesday, February 28 aItitdddtrm“rtaeCeeoT eeilaoopfnishnvssiniinieecdns,tfaisrigtaenewrcenragcdtolaeydhno.msnt,dTpmihctnptihicehpsrahfesierosedIcohrveeaoCeffmoxtneiontrlctuassfhnsemeettesifnveireioeeoTedrdrnninereeoggaacddnofhailen.cnsttem.Aie”nhxcaayfegphlrtormeooeemoirxiunurcktanpgleetiqgseddiotuceainaiuftt,zliadnkeitnteedraeiaooititnbnhfsiietn. gof
12:00 pm – 2:00 pm EST
TMN08 10 Ways to Make Rockin’ Video – Research Educator, Aurora Health Care
with Your Smartphone pwamet“CtieE soryoxsvodAnpoeplosBefnnemerartarwilfheetnolianhnitdfrtchacemepet.I1”0,racIoptnaycvhrcneaoeiedanvuerTiissdndareeapomndipntfulyoiymgntgrrgeienaoenilwtnhemsiaintynhogcfe
Steve Haskin, Chief Creator, Industrial Strength Learning – Principal Training Manager, Advanced Bionics
Remember when training videos required a huge budget? Now we carry
video studios in our pockets. And they’re darn good studios. If you have a esstxtkt“irobpmoT ireleealsrchpnnire!noilesiyeaTeimtncfnwhwwgmihccaaaoieeptnsanr!hrnk”ltkaoesdsc, fiolrwfeettnoaehosafrirlsusle-bndiaroorcienraeunognosbnanactohclfnehueweuietszprehre,exnooondmpenricesweaerwtanliwohetnhdoeaonoinkyicragisennf,gyuI’ld
modern smartphone (as in the last three years), you have the ability to
not only take video, but also to edit and upload your edited video to your – Sales Development Leader, CarMax
LMS, website, YouTube or wherever. Learn to: shoot great video with your
phone, use the right tools to make your video even better, and edit and
upload your video without having to go to your computer.
Thursday, March 1
12:00 pm – 2:00 pm EST
TMN09 Best Practices for Implementing
Gamification
Monica Cornetti, CEO,The Sententia Gamification Consortium
Gamification is an important and powerful strategy for influencing and
motivating people in the workplace. Unfortunately, many people think
gamification means adding games to training, or letting employees “play”
all day. Using case studies from real-life programs such as Brown
University, Amazon, Wyndham Properties, ATB Financial, UBM, and more,
you’ll learn how and why gamification works, in what context it’s most
effective, and what the limits are to this approach of employee engage-
ment training and talent development. Through hands-on application
combined with anecdotal and empirical data, you will experience the
good, the bad, and the ugly of gamification strategy design.
Friday, March 2
12:00 pm – 2:00 pm EST
TMN10 Doin’ the Socials: Post, Pin, Tweet
Jane Bozarth, Author, Social Media for Training
In this session, you’ll explore social media tools like Facebook, Pinterest,
Twitter and Periscope with a special emphasis on using them to support
learning. Then roll up your sleeves and put the tools to work as you
enhance your conference experience through posting, Tweeting, and
pinning.
Become a Premium member of the
Training Magazine Network and receive a free
Conference registration! For details, go to:
www.TrainingMagNetwork.com/membership/4
Training matters. Register at TrainingConference.com
30 N etworking Events & How to Register
Conference Networking Events Dine Around Mixer Event
Welcome Reception & Not-So-Trivial Pursuit Monday, February 12
5:15 pm
Sunday, February 11, 5:00 pm – 7:00 pm
Expand your connections with dedicated
This is one game night you don’t want to miss! Join us at the Omni for an dining options at Atlanta restaurants that
opening reception featuring an engaging and fun trivia contest hosted by meet your budget. Facilitated by industry
TrivWorks. You’ll meet new people, use your teambuilding skills, and dig deep veterans, you’ll choose from various dining locations
into your brain to unearth arcane facts while matching wits with your L&D and experts for a fun dinner get together. Take a
colleagues. There WILL be prizes, good food, good times, and good company! chance — maybe you’ll meet that one key connection
at the Dine Around Mixer Event! Note: This is a pay-
on-your-own event.
Lightning Shares!
Tuesday, February 13
5:15 pm – 6:15 pm
You’ve attended the sessions, and joined
in the conversations. What are you taking
back with you? In lightning-round presentations, led
by your Attendee Ambassador Heather Riddick, you
and other participants will share your ahas and have
a little fun and competition while you’re at it.
How to Register: Payment Attendee Customer Service
We accept payment by check or money Phone: 847.620.4483 ext. 1
Register Online order payable to Training Conferences (U.S. Monday-Friday
Visit www.TrainingConference.com and click funds and a U.S. bank), wire transfer and the 9 am – 6 pm Eastern
on “Register Now.” Payment is accepted by following credit cards: American Express, Fax: 847.277.7414
credit card (Amex, Discover, MasterCard or Discover, MasterCard and Visa, For purchase Email: [email protected]
Visa). If you are paying later by check, credit orders, please fax it with your registration form (with “Training Conference”
card, wire transfer or cash, select “Balance to: 847.277.7414 and an invoice will be sent to
Due” for your method of payment and an you. Registrations must be paid in full prior in the subject line)
invoice will be generated by e-mail. Contact to the start of Training 2018. Badges will not
customer service for wire transfers. be issued without payment. A W-9 is available General Questions?
at www.TrainingConference.com in Visit www.TrainingConference.com for the
Register by Fax Registration FAQs. most up-to-date information and schedules.
Complete the registration form on page 32, or
download online, and fax it to: 847.277.7414. Organizational Discounts Cancellation Policy
Discounts are available on the 3-Day Should you need to cancel your paid
Register by Mail Conference for: Government/Military; Conference/Event registration, you must
Mail a completed registration form with your Academic Institutions; Charitable Non-Profits; do so in writing—either by e-mail or fax.
payment by check or credit card to: and Groups of 3 or more. One discount Cancellations received by January 26, 2018,
per attendee; discount offers may not be will be charged a $100 processing fee (you
Training Conferences combined. Discount codes must be entered will receive a refund less $100). After January
c/o Netronix Corp. eShow prior to payment. New registrations only. 26, 2018, no refunds will be given, but we are
5 Executive Court, Suite 2 Contact [email protected]. happy to accept substitutions or offer a letter
South Barrington, IL 60010 of credit for a future Conference or online
Special Services Needs Certificate program. Expo-only fees are non-
Team Discounts If you have a special services need (food refundable.
allergy, accessibility need), please indicate
Groups of 3 or more are eligible for a it in the space provided on the online For exhibit/sponsor opportunities,
team discount on the 3-Day Conference. registration form or contact Customer contact [email protected]
Contact [email protected] Service at least 10 business days prior to the or [email protected]
conference to add it to your registration.
T raining 2018 Conference & Expo • #trgconf
Venue & Hotels 31
Training 2018 Conference & Expo will take place at the: OFFICIAL TRAINING 2018
HOTELS
Georgia World Congress Center
Rates shown below do not include tax.
(Building A) Additional guest charges may apply.
285 Andrew Young
International Blvd., NW Embassy Suites Atlanta at Centennial Park
Atlanta, Georgia 30313 267 Marietta Street
Atlanta, GA 30313
Located in the heart of downtown Distance from GA World Congress Center:
Atlanta, the Georgia World Congress Across the Street
Center is just steps away from $199 single or double*
the Georgia Aquarium, Centennial
Olympic Park, and a vast array of Hilton Garden Inn Atlanta Downtown
dining and entertainment options. 275 Baker Street NW
Atlanta, GA 30313
HOTEL RESERVATIONS A limited number of Government Per Diem Distance from GA World Congress Center:
rooms are available online or by contacting 2 blocks
Connections Housing is the only Connections Housing at the numbers shown. $180 single or double*
official hotel agency for your In order to be eligible for this rate you
Training 2018 needs. Reservations booked must have valid government identification Omni Hotel at CNN Center
outside of Connections Housing are not presentable at check-in. 100 CNN Center
endorsed by show management and will be Atlanta, GA 30303
at your own risk. Reserve your room today HOTEL FRAUD WARNING: Distance from GA World Congress Center:
with Connections Housing via one of the Connected/Across the Street
following methods to receive our special rates. Reservations made through an agency other $196 single or double*
Reservations are accepted on a first-come, than Connections Housing will be at your own
first-served basis, and discounted rooms are risk. If you have been contacted by another *R ates available through Connections Housing.
only available while blocks last. agency claiming to be with Training 2018, do
not book with them (as you may become a TRANSPORTATION
Online: V isit www.TrainingConference.com victim of fraud) and please let Connections
and click on the ‘Hotels’ tab. Housing know by calling 800.262.9974 or There is no shuttle service available. Many of
404.842.0000 (international). the Training 2018 hotels are within walking
Phone: Connections Housing distance of the Georgia World Congress Center.
800.262.9974 (toll-free) or For additional information on parking and airport
404.842.0000 (international) transportation visit www.TrainingConference.
com and click on the ‘Hotels’ tab.
Fax: 678.228.1920
EXPLORE ATLANTA’S ATTRACTIONS AND NIGHTLIFE!
Welcome to Atlanta, a World-Class, Modern City with a Rich, Passionate History
Experience how Atlanta is exactly what you make of it — where your moment in time meets
the excitement around you. Atlanta is a brave and beautiful city with an impressive legacy of
leadership, progress and inspiration — and you are welcomed with open arms.
While in Atlanta, don’t miss this fun attraction! Towering nearly 20 stories above Centennial
Olympic Park and just steps away from the Georgia World Congress Center, the SkyView Atlanta
Ferris Wheel features 42 climate-controlled gondolas providing guests with breathtaking
panoramic views of downtown Atlanta and the surrounding metropolitan area. Those looking for
an even more enhanced experience will
enjoy the VIP gondola boasting Ferrari
leather seats, glass floor, and a longer
flight time. With its convenient location
just steps from many of Atlanta’s most
popular attractions, SkyView Atlanta
is the perfect complement to your
downtown adventure.
For more fun things to do in Atlanta visit
www.TrainingConference.com and click
on the ‘Hotels’ tab.
Training matters. Register at TrainingConference.com
Conference: Feb. 12 – 14 Mail the completed form to:
Lakewood Media Group
Expo: Feb. 12 – 13 c/o Netronix Corp eShow
5 Executive Court, Ste 2
Georgia World Congress Center South Barrington, IL, 60010
Atlanta, GA
Checks payable to:
Training Conferences
3 ways 1. Online: www.TrainingConference.com EARLY-BIRD SAVE $250
2. Fax: 847.277.7414
to 3. Mail this form to the address above. On the Conference when you register with
Register
Discount Code: TWEB
Customer Service: 9 am – 6 pm Eastern time Offer expires: December 15, 2017
Phone: 847.620.4483, ext. 1
Early-Bird discount may not be combined
Email: [email protected] (subject: Training 2018) with other discount offers.
IMPORTANT: Please read the registration instructions on page 30 before completing this form.
1. Registrant Information. h C heck here Name
if you require Job Title
Phone (required) special
services.
E-mail (required) Organization/Company
2. Registration Fees. Address Zip/Postal Code
City/State/Province
h 3-Day Training 2018 Conference & Expo (Feb. 12 - 14).................................................................. $1,595
h Duke CE Leadership Experience (Feb. 12; off-site)............................................................................ $695
h Duke CE Leadership Experience (Feb. 12) AND 2-Day T18 Conference (Feb. 13 - 14)............... $1,595
Event-Only Fee with T18 Country
Optional Training 2018 Events Fee Conference
h P01 Training Design, Delivery, and Facilitation for Engagement (Feb. 9 - 11)............$1,195 $995 3. P lease answer. SELECT ONE answer per question.
h P02 Managing The Training Function (Feb. 9 - 11).....................................................$1,195 $995 My job title is: My department: h Retail
h P03 Learning Evaluation & Measurement (Feb. 9 - 11)...............................................$1,195 $995 h General/Corporate/ h Wholesale/Distribution
h P04 eLearning Bootcamp: Getting Up and Running — Fast! (Feb. 9 - 11)................$1,195 $995 h President/CEO h Finance/Banking
h P05 Designing and Developing eLearning with Adobe Captivate (Feb. 9 - 11)...........$1,195 $995 h CLO/COO/VP/ Director Administrative Mgt h Real Estate/Insurance
h P06 Master Trainer: Take Your Training to the Next Level (Feb. 9 - 11).......................$1,195 $995 h Manager/Supervisor h Training/ h Business Services
h P07 Instructional Design Fundamentals (Feb. 10 - 11)..................................................$995 $795 h Training Specialist h Communications
h P08 Performance Consulting (Feb. 10 - 11)....................................................................$995 $795 h Coordinator/Assistant Development h Transportation/Utilities
h P09 Play to Learn: Designing Effective Learning Games (Feb. 10 - 11).........................$995 $795 h I nstructional h HR/Personnel h Health/Medical Services
h P10 Creating Microlearning with Impact (Feb. 10 - 11).................................................$995 $795 h Finance/ h Educational Services/
h P11 Training the Google Way (Feb. 10 - 11)....................................................................$995 $795 Designer/Developer
h IIT Innovations in Training (Feb. 14 pm - 15; off-site).................................................$895 $695 h External Consultant Operations/DP Academic Institution
h Other (specify): h Sales/Marketing/ h Government and Military
h Consulting
___________________ Product Development h Public Administration
h Customer Service h Other (specify):
Total # of employees h Education
in all locations: h MIS/Systems ______________________
h 50,000+
h Training 2018 Expo-Only Registration (Feb. 12 - 13).................................................................................$20 h 25,000-49,999 Management/
h 10,000-24,999 Technical
SUBTOTAL: $__________ h 5,000-9,999 h Instructional
h 1,000-4,999 Designer/Developer
DISCOUNT CODE:_______________ ($__________ ) h 500-999 h Other (specify):
h 250-499
TOTAL $__________ h 100-249 ___________________
AMOUNT h Less than 100
My organization’s
DUE (in U.S. Dollars)................. primary business activity:
h Manufacturing
h Hospitality
(food, lodging)
I would like to receive/continue to receive a FREE 4. Method of Payment/Credit Card Authorization. Required for processing
subscription to Training magazine: h Yes h No Please mail check and
h Visa h MasterCard h AmEx h Discover registration form together.
I would l ike to receive the following format: h Check #____________ Payable to Training Conferences
h Print only* h Print & Digital* h Digital only Card Number Exp. Date
Signature Date Print Cardholder’s Name Sec. Code
E-mail (required for digital edition) Cardholder’s Signature Date
*Print format is free for U.S. residents only. By signing this form, you agree to have your credit card charged and to the cancellation policy on page 30.
The words you are searching are inside this book. To get more targeted content, please make full-text search by clicking here.
T18Brochure-web
Discover the best professional documents and content resources in AnyFlip Document Base.
Search
T18Brochure-web
- 1 - 32
Pages: