Session 2 Pemantapan COPIA 4 Area Ver 3

PEMANTAPAN 4
AREA COPIA

Presented by:

Ts. Dr. Razulaimi Razali
Coordinator of Quality System & Operational

Excellence,
Institut Kualiti dan Pengembangan Ilmu (InQKA)

Universiti Teknologi MARA
Blok A, Aras 5,

Bangunan Akademik 2,
40450 Shah Alam, Selangor

Email:[email protected]

PRESENTATION OUTLINE

• OBJECTIVE
• INTEGRATING COPIA 9 AREA TO COPIA 4 AREA
• REVISED SELF REVIEW PORTFOLIO (SRP)
• FRAMEWORK OF RUBRICS DEVELOPMENT
• AREA 1
• AREA 2
• AREA 3
• AREA 4

OBJECTIVE

Participants will be able:
To interpret the standards in the Swa-Instrument (2018)
– COPIA 4 Areas in context of attainment levels.

INTEGRATING COPIA 9 AREA TO COPIA 4 AREA

COPIA 9 AREA COPIA 4 AREA

AREA 1 AREA 1
Vision, Mission and Institutional Leadership
Educational goals
and Governance
AREA 2 AREA 2
Curriculum Design and
Academic Development
Delivery and Management

AREA 3 AREA 3
Assessment of Student Talent and Resources

AREA 4 AREA 4
Student Selection and Continual Quality
Improvement and
Support Service
Sustainability
AREA 5
Academic Staff

AREA 6
Educational Resources

AREA 7
Programme Monitoring

and Review
AREA 8

Leadership, Governance
and administration
AREA 9
Continual Quality
Improvement

REVISED SELF REVIEW PORTFOLIO (SRP)

REVISED SELF REVIEW PORTFOLIO (SRP)

FRAMEWORK OF RUBRICS DEVELOPMENT

• Fulfilment of attainment level 3 indicates conformity to the
stated standards.

• The scoring of the attainment level is based on a cumulative or
incremental approach. For example, attainment level 5 will only
be considered after fulfilment of attainment level 4.

AREA 1:
INSTITUTIONAL LEADERSHIP AND

GOVERNANCE

AREA 1:
INSTITUTIONAL LEADERSHIP AND GOVERNANCE

1.1 - Review of Vision, Mission and Educational Goals

Standards Impactful Evidences Explanations
Reviewing process on vision,
1.1.1 The HEP must review 1. Standard operating mission and educational
or revisit its vision, procedure (SOP). goals in line with changes in
mission and MEB, MQF, COPPA and
educational goals, in 2. ISO procedure. global landscape.
line with national 3. Policy / Guideline.
and global 4. Past records on Minutes of meeting for
developments. vision, mission and
reviewing process. educational goals approval.
1.1.2 The new/existing
vision, mission and 1. Minutes of meeting
educational goals (MEU / LPU)
must be approved by
a governing board or
other appropriate
body to be relevant
and current.

AREA 1:
INSTITUTIONAL LEADERSHIP AND GOVERNANCE

1.1 - Review of Vision, Mission and Educational Goals

Standards Impactful Evidences Explanations

1.1.3 The HEP must 1. SOP / Guideline on Identified process on the
disseminate the communication plan. communication plan with
vision, mission and sample materials. Need to
educational goals to 2. Sample of materials. do evaluation on the
its internal and 3. Report and analysis effectiveness of the
external communication plan to
stakeholders. on communication check either the
effectiveness dissemination process
evaluation. towards internal and
external holders is
successful or not.

1.1 - Review of Vision, Mission and Educational
Goals – Attainment Level

AREA 1:
INSTITUTIONAL LEADERSHIP AND GOVERNANCE

1.2 - Formulation and Deployment of Strategic Plans

Standards Impactful Evidences Explanations

1.2.1 The vision, mission and 1. Minutes of meetings Process to establish
strategic plan to fulfill the
institutional goals, on discussion of vision, mission and
institutional goals, including
including the educational strategic planning. the educational goals by
identifying proper key
goals, must be translated 2. Reports on workshop performance indicators
(KPI) in consultation with
into the HEP’s strategic or forum for strategic the relevant stakeholders.
Official discussion and
plans, in consultation planning discussion. decision must be stated in
the minutes of meeting.
with the relevant Formal workshop or forum
to discuss the strategic
stakeholders. planning must be officially
reported.

AREA 1:
INSTITUTIONAL LEADERSHIP AND GOVERNANCE

1.2 - Formulation and Deployment of Strategic Plans

Standards Impactful Evidences Explanations

1.2.2 The strategic plans 1. Booklets. Materials of proof for
must be disseminated 2. Brochure. dissemination and deployment
and deployed to 3. Website. process of the strategic plans.
designated parties for 4. Internet portals.
implementation.

AREA 1:
INSTITUTIONAL LEADERSHIP AND GOVERNANCE

1.2 - Formulation and Deployment of Strategic Plans

Standards Impactful Evidences Explanations

1.2.3 The implementation 1. Reports from KPI Reviewing and monitoring process
of the strategic plans, monitoring on the implementation of the
including the system. strategic plans. Related reports
associated action must be available and can be
plans, must be 2. Minutes of retrieved from the KPI monitoring
monitored and meetings on system. Process on reviewing and
reviewed in action and decision made related to the KPI
accordance to the reviewing the must be officially recorded in the
institutional goals. KPI. minutes of meeting. Reports and
any related materials regarding
3. Reports and past achievements must be
materials of past available for reference.
achievements.

1.2 - Formulation and Deployment of Strategic
Plans – Attainment Level

AREA 1:
INSTITUTIONAL LEADERSHIP AND GOVERNANCE

1.3 - Institutional and Academic Leadership

Standards Impactful Evidences Explanations

1.3.1 The selection criteria, 1. Document on job Details information related
including job description and to institutional and
description, appointment criteria. academic positions must be
qualifications and established and the
experience, and 2. Advertisement for information is clear and
mechanisms for institutional and understood by all the staff.
selection of academic positions. Needs for appointment
institutional leaders available position must be
and academic leaders officially advertise.
at the department
and programme
levels must be
established,
documented and
disseminated.

AREA 1:
INSTITUTIONAL LEADERSHIP AND GOVERNANCE

1.3 - Institutional and Academic Leadership

Standards Impactful Evidences Explanations

1.3.2 The selection process 1. Systems, procedures Process on appointing for
for the appointment and guidelines. institutional and academic
of institutional and positions is clearly identified
academic leaders 2. Document on and documented properly.
must ensure that the succession plan.
right candidate with
appropriate
qualifications and
experience is
appointed for a
particular position.

AREA 1:
INSTITUTIONAL LEADERSHIP AND GOVERNANCE

1.3 - Institutional and Academic Leadership

Standards Impactful Evidences Explanations

1.3.3 The institutional and 1. Performance Two ways performance
academic leaders appraisal system. evaluations to show the
must be evaluated at fairness, transparency,
defined intervals for 2. Reports on staff validity and reliability of the
their performance as performance job performing by the
stipulated by the job evaluation. institutional and academic
description and in leaders.
relation to the
achievement of the
mission and
institutional goals of
the HEP.

AREA 1:
INSTITUTIONAL LEADERSHIP AND GOVERNANCE

1.3 - Institutional and Academic Leadership

Standards Impactful Evidences Explanations

1.3.4 The HEP must plan 1. List of professional List of professional
development and leadership
and develop development and training programs, training
need analysis and training
leadership training leadership training records for institutional and
academic leaders to show
and development programs. that the HEP properly plan
to prepare the appointed
programmes to 2. Training need leaders have enough
capabilities to fulfill their
continuously improve analysis. responsibility.

and enhance 3. Training records.

capabilities of

current and

future/potential

institutional and

academic leaders.

1.3 - Institutional and Academic Leadership –
Attaintment Level

AREA 1:
INSTITUTIONAL LEADERSHIP AND GOVERNANCE

1.4 - Governance Function and Mechanism

Standards Impactful Evidences Explanations

1.4.1 The HEP must 1. Organization chart. A must and related document to
clarify and publish 2. Governance chart. confirm the implementation of
its governance 3. Policy on limits of proper governance in the HEP.
structures and Has UiTM conducted a survey on
functions with authority. understanding of deans, rectors,
complementary directors and their respective
relationships deputies on governance and
between the organizational structure. Having
governing board found shortcomings, has UiTM
and the senate as developed series of training
active policy- programs to address the gaps.
making bodies.

AREA 1:
INSTITUTIONAL LEADERSHIP AND GOVERNANCE

1.4 - Governance Function and Mechanism

Standards Impactful Evidences Explanations

1.4.2 The governing 1. On-line systems for Related suitable management
information system to perform
board and senate approval and approval and monitoring based
on position authority. Official
must operate based monitoring. evidences for any decision and
discussion which normally
on principles of 2. Integrity pact for referring to minutes of meeting.

non-conflict, meetings.

transparency, 3. Minutes of board

accountability and meeting.

authority with 4. Minutes of senate

adequate degree of meeting.

autonomy.

AREA 1:
INSTITUTIONAL LEADERSHIP AND GOVERNANCE

1.4 - Governance Function and Mechanism

Standards Impactful Evidences Explanations

1.4.3 Mechanisms 1. Minutes of Official documents for reference to show
to ensure Coordination the implementation of any decision, process
functional Meeting and function apply to all campuses
integration between especially between state campuses.
and Campuses. Mechanisms and Processes to ensure this –
comparability series of meetings such as META etc can be
of educational 2. Minutes of highlighted in addition to effort by InQKA
quality must Management performing periodic audits.
be established Review Meeting. If UiTM can show that the processes and
in HEPs which mechanism is consistently performed,
have qualify for AL4.
geographically If there are evidences of regular review of
separated mechanisms and processes (not necessarily
campuses. result in changes) in responding to latest
development in HE landscape, qualify for
AL5.

1.4 - Governance Function and Mechanism –
Attainment Level

AREA 1:
INSTITUTIONAL LEADERSHIP AND GOVERNANCE

1.5 - Information Management

Standards Impactful Evidences Explanations

1.5.1 The HEP must have 1. Policy on Information All related official documents
information Management and Data with the implementation of
management Protection. information management
policies concerning system covering on the data
the accessibility, 2. Standard Operating protection, data access, data
privacy, Procedures pertaining to privacy & security, risk
confidentiality and access, privacy & management, disaster
security on student confidentiality; and recovery plan and data
and academic staff security of Institution maintenance.
records pertaining information system.
to human resource,
finance and 3. Policy and infrastructure
academic activities. for risk and disaster
management for ICT
systems.

AREA 1:
INSTITUTIONAL LEADERSHIP AND GOVERNANCE

1.5 - Information Management

Standards Impactful Evidences Explanations

1.5.2 The HEP must 1. Minutes of Management Reports on reviewing process
regularly review Review Meeting. on the related official
information documents and process for
management information management
policies to ensure it system implementation.
is up to date.

NOTES:

• Developed a Risk Register and institute a Risk Committee at Strategic and Executive
Levels – qualify for AL4

• Have a systematic set of training programs to qualify for AL5

1.5 - Information Management – Attainment
Level



AREA 2:
ACADEMIC DEVELOPMENT AND

MANAGEMENT

AREA 2:
ACADEMIC DEVELOPMENT AND MANAGEMENT

2.1 - Formulation of Learning Outcomes

Standards Impactful Evidences Explanations

2.1.1 The HEP must conduct 1. Market survey / The survey conducted
through engagement with
needs analysis which Needs analysis. stakeholders. Referring to a
sample of paperwork of
considers market and 2. Sample of new program that
presented and approved at
societal demand paperwork of new JKIKU / Senat / LPU.

through engagement program. Sample of a programme
from various faculty /
with stakeholders. schools to show the
alignment of the respective
2.1.2 The HEP must align 1. Sample of a PLOs against MQF.

the learning outcomes programme.

of its programmes and 2. Programme

courses with the benchmarking

Malaysian analysis (CQI on PLO

Qualifications and PEO analysis).

Framework (MQF).

2.1 - Formulation of Learning Outcomes –
Attainment Level

AREA 2:
ACADEMIC DEVELOPMENT AND MANAGEMENT

2.2 - Curriculum Design, Delivery and Assessment
Curriculum Structure and Content

Standards Impactful Evidences Explanations

2.2.1 The HEP must 1. Policy on • Governance and policies on

have policy on curriculum design academic programme

curriculum design and delivery. development – Garis panduan

and delivery which 2. Minutes of Pembangunan Kurikulum.

must be regularly meetings of the • Check either the policy stated

reviewed and review process. to review all related curriculum

improved. 3. Appointment letter document every 3 years.

of curriculum • Reviewed or not? Refer to

committee. official document that

recorded the review process

on curriculum design and

delivery which also stated the

composition of the committee

involved.

AREA 2:
ACADEMIC DEVELOPMENT AND MANAGEMENT

2.2 - Curriculum Design, Delivery and Assessment
Curriculum Structure and Content

Standards Impactful Evidences Explanations

2.2.2 The curriculum structure 1. Sample of A sample of programme
and content must address programme from from the various
topics of national and the various faculty faculty/school outlining
international importance, and school. its curriculum structure
taking into account the and content.
institutional goals, MQF 2. Course file.
qualification descriptors, 3. Teaching portfolio.
appropriate programme
standards, professional and
industry requirements as
well as good practices in the
field.

2.2 - Curriculum Design, Delivery and Assessment
Curriculum Structure and Content – Attainment Level

AREA 2:
ACADEMIC DEVELOPMENT AND MANAGEMENT

2.2 - Curriculum Design, Delivery and Assessment
Instructional Method

Standards Impactful Evidences

2.2.3 The HEP must use appropriate • A document highlighting the various
instructional methods in a instructional methods adopted for one
conducive learning environment sample of programme from the various
to improve student learning faculty/school
experience.
• Course file
• Teaching portfolio

Explanations

• A document highlighting the various instructional methods adopted for one
sample of programme from the various faculty/school.

• Highlight smart classrooms and big data lab for AL4.
• Highlight week without wall. Survey to capture student learning experience.
• Check with HEA and Secretariat Kenaikan Pangkat OR Kesepakaran Gugusan – those

promoted based on T&L track has provided evidence of innovative teaching. Showcase
some of these and emphasize that UiTM not only encourage innovation but reward
staff through promotion for AL5.

2.2 - Curriculum Design, Delivery and Assessment
Instructional Method – Attainment Level

AREA 2:
ACADEMIC DEVELOPMENT AND MANAGEMENT

2.2 - Curriculum Design, Delivery and Assessment

Assessment

)Standards Impactful Evidences Explanations

2.2.4 The HEP must have clear 1. Policy on Official documents that
stated related processes and
policies and procedures management and procedures on management
and security of the
regarding management security of assessment.

and security of assessment

assessment related documents.

documents from the 2. Appeal policy for

preparatory stage to the assessment.

award of qualification

results, including appeal

process which must be

regularly reviewed and

improved.

AREA 2:
ACADEMIC DEVELOPMENT AND MANAGEMENT

2.2 - Curriculum Design, Delivery and Assessment

Assessment

)Standards Impactful Evidences Explanations

2.2.5 The HEP must provide 1. Policy / procedure Any policy/procedure that
sufficient autonomy to that highlight the would highlight the
the relevant autonomy for autonomy granted to the
departments to develop department relevant department in
and review assessment responsibility on developing and reviewing
criteria and methods, relevant the assessment criteria and
comprising formative assessment methods.
and summative process.
components.

AREA 2:
ACADEMIC DEVELOPMENT AND MANAGEMENT

2.2 - Curriculum Design, Delivery and Assessment

Assessment

)Standards Impactful Evidences Explanations

2.2.6 The methods of 1. Procedures for the Official documents that
stated the management of
student management of student student assessment and
records. This is including
assessment, policy assessment and its plagiarism, grading criteria,
results, document,
on plagiarism, records. communication and
schedule.
grading criteria

and results must

be documented,

communicated to

students at

appropriate

schedules.

2.2 - Curriculum Design, Delivery and Assessment
Assessment – Attainment Level

AREA 2:
ACADEMIC DEVELOPMENT AND MANAGEMENT

2.2 - Curriculum Design, Delivery and Assessment

Constructive Alignment

)Standards Impactful Evidences Explanations

2.2.7 The curriculum 1. Minutes of • CQI at program level must be
carried out and monitored
structure, content, meetings on the regularly leading to better
attainment of PLOs.
delivery and periodic review of
• Identified official documents to
assessment must the curriculum show the review process of the
curriculum structure (content,
be aligned to the structure. delivery and assessment), the
programme review committee
learning outcomes 2. The Terms of and the analysis results of the
assessment against the CLOs.
and reviewed Reference and the
• Check on the topic’s alignment
periodically to composition of with the CLO, taxonomy
domains, assessment, JSU and
ensure the Programme PLO.

effectiveness. Review

Committee.

3. Analysis of the

prescribed CLOs.

2.2 - Curriculum Design, Delivery and Assessment
Constructive Alignment – Attainment Level

AREA 2:
ACADEMIC DEVELOPMENT AND MANAGEMENT

2.3 - Admission and Mobility

Student Selection and Admission

)Standards Impactful Evidences Explanations

2.3.1 The HEP must 1. Admission policy. Official documents that
showing the support system
have published 2. Appeal policy for for local and international
students and the existing of
policy, criteria, student admission. reviewing process on all the
related documents with
and processes of 3. Credit Transfer Policy. proper committee team.

student selection, 4. Student Exchange Policy.

admission and 5. Minutes of meeting and

appeal, including the committee task to

transfer and oversee the review of

exchange students these policies.

as well as those

with special needs

which are

regularly

reviewed.

2.3 - Admission and Mobility
Student Selection and Admission – Attainment Level

AREA 2:
ACADEMIC DEVELOPMENT AND MANAGEMENT

2.3 - Admission and Mobility

Mobility, Articulation and Credit Transfer

)Standards Impactful Evidences Explanations

2.3.2 The HEP must regularly 1. Minutes of Official documents to show
review and publish meetings to show the review process and the
policies, regulations the deliberation of existing of the committee
and processes covering the matters team.
student mobility, indicated for this Ensure that related policies
articulation, credit item. are available with records
transfer and on when they were
programme transfer 2. Committee tasked introduced and reviewed.
within or across to oversee this Should ensure AL3 on this
institutions recognising review and its Std.
formal, informal and Terms of Reference. There may be some
non-formal learning. concerns as UiTM does not
encourage program transfer
or campus transfer within
the system.

2.3 - Admission and Mobility – Mobility, Articulation
and Credit Transfer – Attainment Level



AREA 3:
TALENT AND RESOURCES