Nirvana Travel & Tourism

THE MEANING OF TRUE CARE Company Profile



Table of 04
Contents 05
06
Our Story 07
Vision & Mission 08
Our Global Presence 09
Why Choose Us? 12
Our Team 18
Our Specializations 22
Our Scope of Services 23
Concierge & Lifestyle Management Services 26
Customer Care 28
Our Leading-Edge Technology 30
Nirvana Cargo 31
Hajj & Umrah 32
Sister Company: Nirvana Over the World 33
Turstech LLC
Awards & Accreditations
Contact Us

Our Story

In 2007, Nirvana Travel & Tourism was With a strong global presence, leading-
established in Abu Dhabi, UAE, as a full- edge technology and highly skilled staff, we
fledged travel and tourism management have a unique capability to provide best-in-
company, serving both corporate and class services, unparalleled attention, and
individual clients. The timing couldn’t have excellent care and diligence to our clients.
been more perfect as the UAE was on a By offering the whole gamut of innovative
surge to cement its position as the window corporate travel solutions, event logistics,
to the world — the threshold to the future. and retail and wholesale services, Nirvana
And Nirvana was right at the very heart of continues to set the pace in an industry that
the action. is as competitive as it is ever changing.

Today, Nirvana has taken its rightful place
as one of the largest and most preferred
travel management companies in the
UAE and the region. We have amassed a
reputable and diverse client roster of local
and regional corporations and government
and semi-government entities in just a few
years. Many of our clients are top players in
their respective fields, but we take immense
pride in catering to the travel-related needs
of small and mid-size companies as well.

04

Vision &
Mission

VISION

To become the leading travel and destination
management company in the UAE and the region

MISSION

To deliver an array of excellent services and provide
peace of mind to our clients through personalized,
value-oriented, care-centric, and innovative travel
solutions

05

Our Global
Presence

Nirvana’s Nirvana Travel & Tourism’s wide
geographic presence allows us to provide
a unique combination of extensive global
resources, technical expertise, and in-depth
local knowledge to our clients.

Wherever you may be in the world, a
vital part of our commitment is to continue
nurturing our regional and global capability
to better reach and serve you. Accessibility,
after all, is a vital part of our operations.
That is why we never stop seeking out new
markets.

Abu Dhabi Other Emirates International Of fices Upcoming Of fices

• Breakwater, Opposite of • Dubai – Almamzar Towers • Barcelona, Spain • New York, USA
Abu Dhabi International Marine Sports Club • Al Ain – Industrial City • Beijing, China • Melbourne, Australia
• Ras Al Khaimah – The Cove Rotana Resort • Riyadh, Saudi Arabia
• Armed Forces Officers Club, Al-Khaleej
Al-Arabi Road • Cairo, Egypt
• London, UK
• New York University, Abu Dhabi Campus,
Saadiyat Island

• Cleveland Clinic Abu Dhabi

06

Why Choose
Us?

Our proven track record speaks for itself. When you do business
with Nirvana Travel & Tourism, you’re choosing excellence, value and
empowerment.

Our Credentials at a Glance:

• Preferred travel partner by government, • Advanced travel and tourism-related • Regular external trainings by Alliance
semi-government and multinational technology, including an exclusive online Training Academy (our sister company) to
clients booking engine to give our clients the stay up-to-date with the ever-changing
Nirvana advantage market
• Trusted by the UAE’s Royal families for
their numerous trips abroad • Ease and comfort in transactions through • Named as Leading Tour Operator at the
our own unique online booking, reporting World Travel Awards (2015 and 2016) and
• Enduring strategic partnerships with and electronic billing system winner of several other notable awards,
leading airlines, hotels, transportation including client appreciation awards
and destination management suppliers • Special packages and tour arrangements
via cruise, private jet, chartered flights, etc. • Quality Management: ISO-compliant
• Our customer relationship system in having successfully completed the top
place ensures that our clients receive • Dynamic reporting systems and three ISO certificates required in the
the best care and service possible every customizable reports covering ticketing, tourism and hospitality field
single time booking, transportation, excursions, and
accounting
• Home to a diverse team of 450
employees with extensive travel service • Implant offices with 7/24 service support
experience in the field and a highly proficient call
center
• Our staff speaks more than 15 different
languages, including English, Arabic, • In-house Training Academy for Nirvana
French, Mandarin, Spanish, German, staff which offers trainings on soft skills
Russian, Chinese, Hindi, and Filipino, such as customer relations, problem
among others solving, time management, and different
travel-related procedures and systems
07

Our Team

Nirvana Travel & Tourism has a multicultural team of highly skilled and Our offices are well staffed and operate with a rhythm and precision that one
experienced staff who speaks the language of our diverse portfolio of clients. expects from a company that is a leader in its field. By having the right people
Each of our employees embodies the Nirvana brand of genuine customer care, and an enviable system, Nirvana is a well-oiled machine that deftly delivers a
commitment to excellence, integrity, ingenuity, reliability, and empowerment. full complement of skills and operational capabilities necessary to provide first-
class travel-related products and services to our discerning and ever-growing
We foster a culture of respect, collaborative work and continuous learning. clientele.
And that is why most of our staff members have been with Nirvana from day
one. Our sales and operations team keeps abreast with the latest industry
trends to give our clients the best ideas, options, itineraries, and destinations.
Transparency is a key value at Nirvana, whether dealing with our clients or with
each other within the company.

08

Our
Specializations

By diligently tracking new developments and trends in the industry, Nirvana
Travel & Tourism offers the most ideal travel solutions designed to bring
maximum value to our varied clients.

Our services are grouped into the following main specializations:

• Corporate Travel Solutions • Retail Travel Services

• Wholesale Travel Services and • Group Events Logistics and
Web Solutions Ser vices

Corporate Travel Solutions Retail Travel Services

Provides full online and offline travel management Provides travel services to individuals based on requests.
services to corporate clients including government and Services include airline/hotel booking, visa assistance,
semi-government organizations. This includes taking care travel insurance, tours, transportation etc.
of their full travel needs such as airline/hotel booking,
visa assistance, travel insurance, tours, transportation etc. Also provides travel services through an easy to use
website where customers can book their tickets and
view available packages and prices.

Wholesale Travel Services & Web Solutions Group Events Logistics & Services

Provides travel services to other travel agencies allowing Provides logistics support for major events such as
them to leverage Nirvana’s unique capabilities and conferences, sports events, meetings for corporate and
relationships in order to better serve their customers. retail customers.

In addition, this division provides web solution and Services include preplanning of the event, flight and
white-label services allowing the clients to use Nirvana’s hotel bookings for a large number of attendees, visa
unique technology to operate their own website or back assistance, venue booking and group tours.
end booking systems.

09

Corporate Travel
Management

Nirvana Travel & Tourism recognizes that clients have unique and very
specific travel management needs. Our award-winning corporate travel
services can be adapted to ensure your every requirement is fulfilled, and
even exceeded. With our commitment to tailored solutions and exceptional
services, get maximum return on your business travel investment.

We offer: • Transportation
• Private jets
• Airline ticket reservations • Tours around the UAE and
• Hotel reservations
• Meet & Assist services abroad
• Conferences, meeting rooms • Other services upon request

and events

Retail Travel
Ser vices

Nirvana Travel & Tourism provides services to individual travelers based on
their requirements. These include airline and hotel booking, visa assistance,
travel insurance, tours, and transportation, among others.
At the same time, Nirvana Travel & Tourism boasts of having the largest
retail showroom in the UAE equipped with well-trained staff ready to serve
even a big stream of walk-in customers on a daily basis.

10

Wholesale Travel Services
and Web Solutions

Nirvana Travel & Tourism provides services to other travel agencies — allowing
them to leverage our unique capabilities and relationships. In addition, we provide
web solution and white-labeling services to give clients access to our unique
technology and operate their own website or backend booking systems.

Group Events Logistics
and Services

Our team of professionals has a full grasp of corporate requirements and the
capability to create innovative programs, manage events, and provide the entire
package for MICE (Meetings, Incentives, Conferences and Exhibitions).
Through our high-level project management capabilities, innovative solutions and
comprehensive service, Nirvana aims to drive your business forward by delivering
exceptional results.
We offer:
• Event planning and logistics for multi-day conferences, corporate board

meetings, top management retreats and open days (inbound and outbound)
• Logistic services: flights, accommodation, transportation, visa, creative and

practical solutions, venue negotiations, accessories and gifts, audio visual
equipment, technical support, support services, etc.
• Specialized teams to assist in arranging large events that are carefully
customized based on the organization’s needs
• Access to Event Managers who will plan, coordinate, organize and execute
ideas along with a team of event specialists

11

Our Scope of
Ser vices

Nirvana Travel & Tourism is a one-stop-shop that excels at delivering bespoke
solutions and tailored services to individual travelers as well as corporate clients.

24 hours a day, seven days a week, Our dedicated and professional team will
arrange and manage all your logistics operations — from booking accommodation
and transport to designing all-inclusive special itineraries.

Airline Reservation
and Ticket Bookings

Our strategic partnerships with leading airlines allow us to source the best seats
and prices for our clients.

Our dedicated team of expert Travel Consultants delivers the following:

• Book tickets and prepare • Follow precise ticketing deadlines
itineraries based on the lowest and relevant information when
fare and most convenient route reservations are made to avoid
booking cancellation
• Reply to requests within 15 minutes
or according to SLA with the client • Provide client with last seat
availability, advance seat
• Offer 3 alternative routings/ assignments and advance
quotations for consideration boarding passes on all airlines

• Ensure tickets are issued in
accordance with entitlements as
prescribed in clients’ policies

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Leisure and Holidays

When you travel for pleasure, Nirvana Travel & Tourism ensures that you travel
with peace of mind. We take care of every little detail so you don’t have to. All
you need is to show up and enjoy the holiday that you deserve. Whatever the
itinerary, budget, or dream vacation you have in mind, Nirvana Travel & Tourism
makes it happen for you.

We offer: • Limousine services and transfers
• International cruises
• Airline ticket bookings • Meet & Assist services
• Hotel bookings around the world • Worldwide cruises
• Holiday packages at multiple • Other services upon request

destinations
• Car rentals

Visa Services

The UAE has risen through the ranks as one of the top tourist destinations in the
world for individuals and groups. It has become an ideal gateway for people
hoping to travel to other top destinations such as Europe, Africa, and Southeast
Asia. Nirvana facilitates visa processing for both tourists coming to the UAE and
outbound travelers who are on the lookout for their next adventure.

13

Hotel Booking

Nirvana Travel & Tourism makes traveling for business or pleasure easy
and breezy. Whether you are visiting the UAE or any other country, Our vast
network of hotels locally and worldwide will connect you to the best deals
and rates available.

We ensure that:
• Hotels and quotations are based on the lowest possible rates
• You will be updated on the status of reservations and informed of

additional offers
• We leverage relationships with hotels to get the best possible deals for you

Meet & Assist

Traveling can be tiring and airports can be confusing. Our Meet & Assist
service is designed to take the load off your back. We have a sound
business relationship with major Meet & Greet companies in the UAE,
including the Golden Class and the VIP Terminal in Abu Dhabi and Marhaba
and Majlis services in Dubai.

We facilitate individual and group arrival and departure assistance. The
moment you step off the plane, We will take good care of you.

Our Meet & Assist service include:
• A warm welcome by our Nirvana Consultants
• Escort through immigration, baggage collection, customs clearance,

and transfer
• Visa delivery to airport immigration

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Transfers

Transport is one less thing to worry about when you book your airport or
hotel transfer with us. In any country you will be visiting, we can arrange
transfer services, thanks to our wide network of reliable suppliers. You get
modern vehicles that are fully insured and equipped with GPS, tracking
and speed monitoring devices for your safety and convenience.

Car Rental

If you prefer to drive while on business or holiday, we can arrange your
car rental while keeping in mind your specific requirements, budget and
preferences.

Excursion (Inbound)

The UAE, a dynamic melting pot of cultures, flavors and colors, is the
favored playground for imaginative explorers and the preferred destination
for eager travelers from all around the world.

Our inbound services offer the most captivating peek into the history, culture,
life, vibe, and story that make the UAE what it is—rich, exciting and unique in
every way possible. Featuring fascinating historical excursions and exciting
city tours highlighting the very best of the UAE, get pampered with a wide
range of itineraries that suit your every interest, time and budget.

We offer: • Visa requirements
• Hotel bookings in the UAE • Cruises around the UAE
• Tours of Abu Dhabi and Dubai • Other services upon request
• Meet & Assist services
• Transportation

15

VIP Bus

Nirvana Travel & Tourism is changing people’s perception of road travel by
offering for the first time ever in the UAE, the chance to reclaim their time by
merging transportation and luxury hospitality with the launch of its newest,
and plushest Luxury Bus.
As on an airplane’s first-class category, this custom-designed hotel on
wheels houses 26, lofty leather, single-seats. The bus boasts hotel-like
amenities which includes a -360degree air conditioner facility for beating
the unrelenting summer sun, CCTV equipment, LED mood lighting, high-
speed WiFi, personalized marble topped electrical stations replete with
additional USB ports, reading lights, a refrigerator, automatic folding tables,
and a plush fitting room that does not compromise on space. There’s also
morning espresso, evening tea, and cold beverages available for guests
at all time.
What’s more? Travellers can revel in some mid-travel rejuvenation with
the seat’s built-in air massage facility. Place your feet on the retractable
footrests, lean back on the adjustable, reclining chairs, and indulge in
massages that eases the stress away.
This is not your ordinary bus and Nirvana Travel & Tourism invites the capital
to experience for the first time ever, one of UAE’s technological marvels
while moving about the country. All the luxuriant amenities have been
incorporated to provide a holistic, and personalized experience for guests
of the bus.

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17

Concierge & Lifestyle
Management Services

• Provide personal attention and assistance to ensure every request is
fulfilled beyond requirements
• Record preference in the Customer CRM
• Send out member surveys and create personalized recommendations
• Live Chat option through the CRM or App
• Handle inbound calls through private line (VIP only)

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Nirvana Concierge
assistance extends to:

• Travel arrangement: Airline reservation
• Private jet, Helicopter Reservation
• Hotel & resort reservation
• Car rental/ Chauffeur reservation
• Dining: restaurant
• Transportation: luxury limousine
• Yachts
• Shopping
• Art & Antiques
• Wedding arrangements
• Tickets arrangement for concerts & sports events
• Gifting
• Research destination information, Familiarization Trips
• Real Estate
• Security, Guide Arrangement
• Fixed Departures, Escorted Tours
• Meetings, incentives, conferences and exhibitions

19

Travel Insurance

Whatever your reason for travel, we’ve got you covered. Nirvana Travel
& Tourism provides you with the best insurance products through our
partnerships with leading insurance providers all over the world.

Teambuilding Events

If you are an organization looking to breathe new energy into your team
through teambuilding events, we are the perfect partner to help you. We
have all the right tools to arrange, organize, and facilitate a program of
activities designed to energize, motivate and inspire your people! From
ideas to logistics, we can do it all for you.

VIP Services

VIP treatment is always a welcome treat. With us, you have the option to
choose a hassle-free service fit for a true VIP. Our dedicated and well-
trained staff will take care of all your travel needs, including all airport
procedures, while you unwind at the VIP lounge.
Our VIP Services can be extended to cover the entire duration of your trip—
from arranging your exclusive chauffeur to ensuring that you get only top-
of-the-line luxury vehicles.

20

Sports Management All our operations are targeted to suit each
individual client’s needs. Our expert Sports
Nirvana Travel & Tourism offers sports Travel staff boasts strong relationships with
management services inside or outside many of our local state-of-the-art venues
the UAE. The past years have seen us and their neighboring hotels, which assures
successfully organizing and managing a you a hassle-free event.
variety of special events for many leading
sports teams, including international football
matches and golf tournaments.

Medical Tourism With our strong relationships with
renowned industry providers, we can
We created a new division in 2011 to facilitate any and every wellness or medical
address the rising need for Medical need you may have. Our network includes
Tourism. Whether you need to rejuvenate several prestigious healthcare spas across
your senses in a dreamy spa somewhere Eastern and Western Europe and the most
breathtaking in Western Europe or seek advanced hospitals in the world.
urgent treatment in the most state-of-the-
art medical facilities anywhere in the world,
we have the network and the resources to
get you there.

Transpor tation Our modern and extensive fleet of vehicles
is equipped with GPS system as well as
Nirvana Travel & Tourism offers our clients tracking and speed monitoring devices.
fully rounded and personalized transport You’ll be in good hands because our
services. Whether you need a chauffeured operations teams are updated regularly on
car, limousine, luxury vehicle, or coaches for the best routes and safety practices.
large groups, we can arrange everything for
you exactly as you require.

21

Customer
Care

We can never stress enough that our customers are
our priority. True service and customer care are the very
cornerstones of our operations. That is why we have put
in place systems and processes that will ensure our clients
get the most consistent, conscientious and attentive service
possible every single time.

Our customer relationship approach is based on the following
principles:
• The customer comes first — We strive to provide the best

service and most competitive rates
• Honesty and integrity at all times
• Open door policy — Access to Nirvana’s management

when needed
• A solid complaint management plan for successful tracking

and timely resolution

22

Our Leading-Edge
Technology

Technology is a transformative force in today’s business. At Nirvana Travel &
Tourism, technology plays a vital role in ensuring that our clients get the ultimate
service and the utmost convenience. Simultaneously, it allows us to push
boundaries and grow our company in every way possible.

Travel Online System

In 2015, we launched our Travel Online System, a user-friendly online access tool for
corporate clients, travel agencies, and individual customers. This portal is a one-
stop-shop for all travel requirements, including flight bookings, hotel reservations,
transfers, tours, and group bookings, among many others. The customized online
booking system allows for a more efficient delivery of our services with a touch
of a button.

Features of our online booking engine: • Books, modifies, reviews, and
• Supports the best fare in a single manages traveler profiles

view • Customizable according to travel
policies
• Offers rich content for fare
comparisons • Connects to offline agents to seek
alternative proposals, which might
• Allows clients to select seats and include multi-sectors
use other ancillary services
• Facilitates reporting
• Searches for regional and global
aggregators

23

E-Billing Portal

We developed our own E-billing portal, where electronic invoices are made
available to our clients along with all required financial details. This feature has
been tried and tested by some of our most esteemed clients such as the UAE
Armed Forces, New York University, Cleveland Clinic, and Abu Dhabi Education
Council, among others.

The components of the portal are: • Approval process
• Customized dashboard • Payment
• CSV/Upload purchase order
• Notification/Alerts to Sales Team
• Verification by Accounts Team

24

7/24 Call Center
Assistance

Nirvana Travel & Tourism provides 7/24 call center assistance with seamless
connectivity through email and phone to our multilingual Ticketing and Holidays
Consultants. Moreover, our dedicated implant Travel Consultants are also equipped
with laptops and mobile connectivity and have access to all our reservation
systems.

Our call center service includes:

• Travel ticket sales • Visa arrangements (Inbound and
• Organizing and conducting tourist
• Online solutions (Corporate Self-
trips
• Organizing and conducting desert • Online B2B solutions
• Fleet management
safaris • Mass mobilization
• Hotel bookings (Inbound and

• Meetings, Incentives, Conferences
and Events

25

Nirvana Cargo

Full Container Load Cargo

Through a single point of contact, we provide full container load services,
door-to-door or port to-port basis. From almost any origin or destination we
provide streamlined freight forwarding to book your cargo, arrange for pickup
and delivery and manage the shipping documentation.
We actively manage contracts and service levels to ensure our customers
receive the best possible, reliable service at competitive rates. From end to end,
the status of your shipment is also visible in real-time via our platform.

Less Container Load

In today's environment, a growing number of companies have short product
life cycles and maintain low stock levels. As such, this has resulted in the need
for frequent small sized orders. LCL keeps goods moving in your supply chain.
Shipments can be sent as soon as they are ready rather than waiting until you
have a full container.

Air Freight

By partnering with leading carriers and a variety of solutions including fixed
schedules on daily flights, consolidation services in warehousing facilities and
Nirvana Travel & Tourism ensures that customer’s cargo needs are met.

Land Transportation

With the full capability to meet every customer’s business-specific
requirements, Nirvana Land Transportation is one a stop solution for
international, domestic and GCC groupage logistics services.
Our Land Freight gives various range of services for all kinds of Road Cargo
Transport. By optimizing routes and modes we transform your transportation
grid into a competitive advantage.

26

Relocation Warehousing

Whether it is for work or for pleasure, an international or local relocation can involve a lot of • Nirvana Travel & Tourism offers storage and handling of dry goods, such as those in the
preparation and organization. Therefore, it makes sense to enlist the help of professional food sector and all other types.
relocation companies to help you with your move. Some of the values add that may be • Our warehousing team registers your goods digitally using scanners and barcodes. All
offered include complete packing and unpacking at both ends of the move, as well as movements are stored in specially designed warehouse software and you are then given
special care with fragile and priceless articles that need extra attention. Insurance is access to the system via a secure connection. You are therefore able to check your inventory
provided depending on the request of our customers. End to end relocation services can be ‘live’ in our warehouses and use the system to place orders, process stock movements etc.
provided whether for personal or corporate moves (example: office/project relocations). • Nirvana offers warehousing solutions with specific temperatures to meet the requirements
Nirvana Tourism & Travel will work closely with clients to strategize the relocation process to of customer goods.
meet deadlines & requirements.
27

Hajj & Umrah

We combine authenticity with innovation while celebrating true Emirati values
and traditions.

Driven by our deeply rooted origins and commitment to delivering the highest
standards of service, We have successfully distinguished ourselves in the world
of hospitality by designing Hajj and Umrah packages, and organizing Hajj and
Umrah groups. We have consistently moved towards evolution and excellence
in Hajj and Umrah services.

Forged with mutual trust, We have built a vast network of clientele and strong
relationships that include; Emirati citizens, residents, and high ranking
governmental and private institutions in the UAE. We provide our clients with
everything they need in the most efficient and suitable manner through
partnerships with key Saudi companies, hospitality facilities, and luxurious
hotels in the holy lands. The promise of convenience and excellence is
delivered by the team’s permanent representatives in Makkah and Medina, in
addition to the designated staff who are on hand to welcome clients in KSA’s
airports and to facilitate Hajj and Umrah procedures for them.

28

Our Services:

• Airline ticket booking
• Providing and booking private jets
• Organizing tours to the holy sites in Makkah and Medina
• Organizing tours for scientific and historical purposes to key cities and
locations around KSA, including shopping and entertainment trips to Jeddah,
and recreational trips to Abha.
• Administrative and technical staff, medical services and religious guidance
teams are available throughout the trip
• Availability of different modes of transportation including private cars, VIP cars,
Limousines, and modern buses
• Escort services from VIP lounges in UAE and KSA airports
• VIP services and special services for people of determination
• Support services for Hajj and Umrah travelers throughout their visit

29

Sister Company

Nirvana Over the World

N.O.W. is a new advanced solution that has been tried and tested by industry
experts and created specifically for B2B wholesalers, travel agencies, OTAs and
DMCs.

The system is specifically mapped to help you increase your operational agility,
revolutionise your day-to-day business activities and services to meet your clients’
needs and improve your bottom line.

Connected to a network of leading industry OTAs and over 50,000 hotels globally,
our easy-to-use aggregator gathers a wide range of offerings in one platform,
allowing your agents to:
- speed up search queries
- compare prices from our network partners
- complete and modify bookings
- respond to delays, or cancellations

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With worldwide access to:

- Flights and Hotel Bookings
- Transportation and Car Rental
- Excursions
- Theme Parks, Sports Events, Concert Tickets
and so much more…

With N.O.W. you can easily book a one-off travel service or a fully dynamic
package even with last minute availability.

31

Turstech LLC

Turstech LLC has been focusing on superior quality disinfection products &
Solutions , trustworthy customer service and highly ethical business practices.
Now a member of NIRVANA Group, we look forward to expanding our
operations outside of the current regional markets and continuing to provide
Trust-clean-care solutions that satisfy the most demanding customers. Our
sustainable mindset helps us apply innovative hygiene strategies that protect
the environment and ensure long-term success for our company.
Driven by core values, our team of experts work in a spirit of mutual trust and
cooperation to help us achieve excellence, offer pioneering products and better
serve the community.

30

Awards And
Accreditations

In addition to the prestigious World Travel Awards
(winner of 10 World Travel Awards in 8 ,2019 in
6 ,2018 in 6, 2017 in 1 & 2016 in 2015), Nirvana has
received many service recognition awards from
clients and partners. Including the following:

Client Awards from:

. Abu Dhabi Education Council (ADEC)
. Cleveland Clinic AD
. GHQ Armed Forces
. United Arab University
. Gasco
. UAE Football Association

Partner Award from: . Movenpick Hotels
. Etihad Airways . Crowne Plaza Hotel
. Royal Jordanian . Grand Millennium Hotel
. Lufthansa . Intercontinental Hotels
. Turkish Airlines

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2019-2018 Awards

CELEBRATING TRAVEL EXCELLENCE CELEBRATING TRAVEL EXCELLENCE CELEBRATING TRAVEL EXCELLENCE CELEBRATING TRAVEL EXCELLENCE
SINCE 1993 SINCE 1993 SINCE 1993 SINCE 1993

CELEBRATING TRAVEL EXCELLENCE CELEBRATING TRAVEL EXCELLENCE CELEBRATING TRAVEL EXCELLENCE

SINCE 1993 SINCE 1993 SINCE 1993

World’s Leading Business World’s Leading World’s Leading Middle East's Leading B2B Travel Middle East's Leading Business Travel Middle East's Leading Chauffeur Middle East's Leading Tour Operator
Travel Agency Tour Operator Luxury Tour Operator Provider 2019 Agency 2019 Company 2019 2019
2019
2019 2019 Nirvana Over the World Nirvana Travel & Tourism Nirvana Travel & Tourism Nirvana Travel & Tourism
Nirvana Travel & Tourism Nirvana Travel & Tourism
٩Nirvana Travel & Tourism award by the voters of the 26th annual World Travel Awards. award by the voters of the 26th annual World Travel Awards. award by the voters of the 26th annual World Travel Awards. award by the voters of the 26th annual World Travel Awards.
award by the voters of the 26th annual World Travel Awards. award by the voters of the 26th annual World Travel Awards.
award by the voters of the 26th annual World Travel Awards. President & Founder 201 9 President & Founder 201 9 President & Founder 201 9 President & Founder 201 9
worldtravelawards.com worldtravelawards.com worldtravelawards.com worldtravelawards.com

CELEBRATING TRAVEL EXCELLENCE CELEBRATING TRAVEL EXCELLENCE CELEBRATING TRAVEL EXCELLENCE CELEBRATING TRAVEL EXCELLENCE
SINCE 1993 SINCE 1993 SINCE 1993 SINCE 1993

President & Founder 26 President & Founder 201 9 26President & Founder 201 9 United Arab Emirates's Leading United Arab Emirates's Leading United Arab Emirates's Leading Tour Abu Dhabi's Leading Business Travel
worldtravelawards.com worldtravelawards.com Business Travel Agency 2019 Destination Management Company Operator 2019 Agency 2019
201 9 worldtravelawards.com Nirvana Travel & Tourism
2019 Nirvana Travel & Tourism Nirvana Travel & Tourism
award by the voters of the 26th annual World Travel Awards.
Nirvana Travel & Tourism award by the voters of the 26th annual World Travel Awards. award by the voters of the 26th annual World Travel Awards.

award by the voters of the 26th annual World Travel Awards.

President & Founder 201 9 President & Founder 201 9 President & Founder 201 9 President & Founder 201 9
worldtravelawards.com worldtravelawards.com worldtravelawards.com worldtravelawards.com

CELEBRATING TRAVEL EXCELLENCE CELEBRATING TRAVEL EXCELLENCE
SINCE 1993 SINCE 1993

20 18 20 18 20 18
Middle East's Leading Middle East's Leading United Arab Emirates's

Tour Operator Leading Business
Travel Agency
Abu Dhabi's Leading Chauffeur Dubai's Leading Chauffeur Company
2 0 18 2 0 18 Company 2019 2019
World's Leading Luxury World's Leading
Tour Operator 2018 Nirvana Travel & Tourism Nirvana Travel & Tourism
Tour Operator 2018
award by the voters of the 26th annual World Travel Awards. award by the voters of the 26th annual World Travel Awards.

20 18 20 18 20 18
Abu Dhabi's Leading
United Arab Emirates's United Arab Emirates's President & Founder 201 9 President & Founder 201 9
Leading Destination Leading Tour Operator Business Travel worldtravelawards.com worldtravelawards.com
Agency
Management Company

Contact Us

Head Office

P.O. Box: 41818, Abu Dhabi, UAE
Tel: 3322 304 2(0) 971+
Call Center: 333 3043 2(0) 971+
Fax: 332 3043 2(0) 971+
Email: [email protected]

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