The one minute manager

SJKT BESTARI JAYA
PLC PERINGKAT SEKOLAH
KELAB BUKU PEN. PJPK
ANJURAN UNIT KURIKULUM

AHLI – AHLI KELAB BUKU
PANITIA PJPK

Ketua : Cik M. Vennila
Pn.Viji, Pn.Kuna, Pn.Daisy,
Pn.Malar, Pn.Durga, Pn.Kastury

En.Sadheesh, En.Selva, En.Ganesh

ABOUT THE
AUTHOR

•  Ken Blanchard (1939) is a well-known
American researcher, consultant and
writer of several management books,
including 30 best-sellers.


•  One of the best known theories Ken
Blanchard helped to create, together
with Paul Hersey, is the Situational
Leadership Model, a management
model in which effective leadership is
related to situations.


•  He also developed the ABCD Trust
Model, a development tool for giving
and receiving trust.




SJKT BESTARI JAYA

ABOUT THE BOOK

1.  Author : Ken Blanchard, Ph.D. &
Spencer Johnson, M.D

2.  Publisher : HarperCollins
Publishers India

2.  Published year : 2014
3.  No of Pages : 110

SJKT BESTARI JAYA

SJKT BESTARI JAYA

First Secret :
One Minute Goals

•  One minute goal setting is about being
aware of what is expected from the
beginning.

•  When deciding upon the desired goal
and the performance standards, you
record it on a single sheet of paper.

•  It’s named that way because each goal
should only take a minute to read.

SJKT BESTARI JAYA

Why One Minute Goals Work?

•  Because it provides immediate feedback to
the worker. This feedback turns into
motivation.

–  If you are playing football and you are not aware
of how many points you scored, you would lose
interest in the game after a certain point. On the
other hand, if you know you need 5 points to win
and you have scored 3 points, you will try your best
to get the other 2 points.

SJKT BESTARI JAYA

Why One Minute Goals Work?

•  If I ask you to clean the room. You would not
know whether to sweep the room, place
everything in order, arrange the books in the
shelf or do all the three.

•  On the other hand, if I ask you to sweep the
room and arrange the books, you know exactly
what you need to do.

•  As a result, both you and me are satisfied with
the job.

SJKT BESTARI JAYA

Why One Minute Goals Work?

•  Both the employee as well as the
employer knows what is expected from
the beginning of a task.

•  Writing is important so that you can
periodically review your performance
against your target and check your
progress

SJKT BESTARI JAYA

Second Secret:
One Minute Praising

•  After the one minute goal setting, the second
step in one minute management is to catch
people doing something right.

•  This is when the one minute praising are given.
•  One minute praising are so called because it

hardly takes a minute for you to tell someone
that he or she did a good job.

SJKT BESTARI JAYA

Second Secret:
One Minute Praising

•  There is no need to elaborate when you can
simply say that he or she he did something
good and you noticed it.

•  One minute praising include praising the
people immediately,

–  telling them what they did right,
–  sharing how you feel about it,
–  encouraging them to do more of the same.

SJKT BESTARI JAYA

Why One Minute Praisings Work?

•  Let’s consider a very simple example.

–  A child does not learn to walk straight away. When you
teach a child to walk, you don’t expect him to start
walking as soon as he stands up. He first toddles, and
then he tries to stand up and falls in the first few
attempts. Then, he wobbles a few steps and you cuddle
him and hug him. You started making him feel that he has
done something worth praising. He then tries to do more
of the same and finally learns to walk.

SJKT BESTARI JAYA

Why One Minute Praisings Work?

•  One minute praising show that you are
genuinely interested in your people and
care for them and their success.

•  One minute praising aim at catching people
‘doing something right’ rather than
catching them ‘doing something wrong’.

SJKT BESTARI JAYA

Why One Minute Praisings Work?

For exceptional results,
you need your people to

put in their best.

SJKT BESTARI JAYA

Third Secret:
One Minute Reprimands

•  One minute reprimands are given as soon as an
employee does something wrong. One minute
reprimand has two parts:

–  The first half includes telling the people that what they
did wrong, how you feel about it, and then let it sink in
with a few seconds of uncomfortable silence.

–  Then, in the second half you tell the people how much you
think they are capable of and how much you value them.

SJKT BESTARI JAYA

Third Secret:
One Minute Reprimands

•  One important aspect of one minute
reprimands is that it criticizes the work
and not the doer.

•  The employee is not blamed as a person.
Only his work is accused of not being up
to the desired level. And once it’s over,
it’s over.

SJKT BESTARI JAYA

Why One Minute Reprimands
Work?

•  One minute reprimands are highly
effective because the feedback is
immediate.

•  They are unlike the annual reviews
where you are charged for things
committed several weeks or months ago.

SJKT BESTARI JAYA

Why One Minute Reprimands
Work?

•  If you were being scolded for a mistake
you made 7 to 8 months back, it would
hardly make any impact on you.

•  In comparison, if you are being scolded
for a mistake you made yesterday, it will
surely affect you.

SJKT BESTARI JAYA

Why One Minute Reprimands
Work?

•  If a mistake is pointed out as soon
as it is made, it can easily be
corrected.

•  Since one mistake is pointed at one
time, the people hear it seriously
and your message is easily conveyed
to them.

SJKT BESTARI JAYA

SJKT BESTARI JAYA

Now that you know all the
three secrets of one minute

management, implement
them in your work style,
CLASSROOM and be a one

minute manager for
yourself!

SJKT BESTARI JAYA

THE END
TQ

SJKT BESTARI JAYA