IPPS-A Case Study

CASE STUDY:

Challenge: Convert Army Execution

HR and personnel data housed After the massive failure of DIMHRS, Army
in over 15 legacy systems into end-users were skeptical about another “new
a single, PeopleSoft database system.” Without their support and buy-in, we
with drastically impro-ved knew we would never be able to complete the
readability packaged in an easy- project. With this in mind, we crafted a process
to-use website custom tailored that would normalize the legacy system data
to Regular Army, Army National and display it in a single, unified format; We
Guard, and Army Reserve showed the end-users that our way would work.
Specifications. With the Army end-user support firmly behind
us, and all hands pushing in the same direction,
Strategy we created the business rules to tame the data.
These rules captured the outputs from all
In order to convert the massive source systems, normalized these outputs,
quantities of irregulated data parsed out improperly coded information and
into a single system with loaded every-thing into single source system.
normalized data, we formulated We tested our rules against original source data
a three part plan: and attained a superb 99.98% accuracy rating.
• Create buy-in from all Army Our system worked, the final step was to make it
user-friendly. We prioritized the location of the
end-users data points, removed the clutter, and inserted
proper Army branding.
• Develop data collection and

storage processes to deliver
one unified system

• Design the system to look

good and be easy-to-use

Results

After two-and-a-half years, IPPS-A officially deployed to over 1.2 million active Army
users – the largest HR system rollout in the history of the Department of Defense.
Dozens of systems with incompatible data went in, and out came one system, with one
set of data, beautifully represented and surprisingly easy to use. Today, for the first time
in history, every soldier, from junior enlisted to Flag officers, can login to a single system
and view a comprehensive personnel and pay record of their entire Army career.