Challenges
to provision
of quality
customer
service in
business
organization
BY ADDINA DIANA
Competency of records officer
Record manager should be able to competently
Make Records Management Programs and
Services available throughout the organisation.
For any organizations to function, its document
and records need to be available to the right
people when they need them. These program will
help to identify which records need to be
available to whom and will also help in improving
customer service in business organization
Be able to capture records of all types
Records manager are also responsible to capture
the correct records of all types and both
documents from internal and external sources.
This is a continual process as a few records stay
the same. So the challenges for records manager
is the records need to be review and update
regularly.
Manage the safe destruction of records
according to a retention schedule
A competent Records Manager will also make
sure that your organisation has a Records
Retention Schedule. This schedule will include
details on how long each classification of
records needs to be kept, and when and how
they will be destroyed. Records manager must
maintaining proper control over the retention
and destruction of your organisation’s records
will ensure greater legal compliance and risk
management.
Records A magazine is a publication, usually a periodical
management publication, which is printed or electronically
can enhance published (sometimes referred to as an online
customer magazine). Magazines are generally published
service on a regular schedule and contain a variety of
content. They are generally financed by
You can respond to customer inquiries more advertising, by a purchase price, by prepaid
quickly. One of the greatest detractors to a subscriptions, or a combination of the three. At
its root, the word "magazine" refers to a
customer service experience is having to wait. collection or storage location. In the case of
The longer that a customer has to wait for a written publication, it is a collection of written
response to an inquiry, the worse the customer articles. This explains why magazine publications
service experience will be. When your records share the word root with gunpowder magazines,
are in order, you can quickly access the artillery magazines, firearms magazines.
information relevant to a customer's inquiry so
that you can give a faster, more accurate reply.
You can access relevant customer
information faster. The more that a member of
your sales or customer service team knows about
a customer, the better they can help them. An
efficient records management system allows
your team members to quickly access individual
customer information so the best customer
service approach can bedetermined.
set up for a A magazine is a publication, usually a
road trip periodical publication, which is printed or
electronically published (sometimes referred
OUR GUIDE TO A FOOL PROOF LIFE ON to as an online magazine). At its root, the
THE ROAD, GOOD FOR A MONTH! word "magazine" refers to a collection or
storage location. Magazines are generally
BY STEVEN CHO published on a regular schedule and contain
a variety of content. They are generally
financed by advertising, by a purchase price,
by prepaid subscriptions, or a combination of
the three. At its root, the word "magazine"
refers to a collection or storage location. In
the case of written publication, it is a
collection of written articles. This explains
why magazine publications share the word
root with gunpowder magazines, artillery
magazines, firearms magazines. At its root,
the word "magazine" refers to a collection or
storage location.
where the sky
meets the earth
WHERE TO GET THE BEST VIEWS FOR THE
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BY FELICIA WILLIAMS
A magazine is a publication, usually a
periodical publication, which is printed or
electronically published (sometimes referred to
as an online magazine). At its root, the word
"magazine" refers to a collection or storage
location. Magazines are generally published on
a regular schedule and contain a variety of
content. They are generally financed by
advertising, by a purchase price, by prepaid
subscriptions, or a combination of the three. At
its root, the word "magazine" refers to a
collection or storage location. In the case of
written publication, it is a collection of written
articles. This explains why magazine
publications share the word root with
gunpowder magazines, artillery magazines,
firearms magazines. At its root, the word
"magazine" refers to a collection or storage
location.
A magazine is a publication, usually a
periodical publication, which is printed or
electronically published (sometimes referred to
as an online magazine). At its root, the word
"magazine" refers to a collection or storage
location. Magazines are generally published on
a regular schedule and contain a variety of
content. They are generally financed by
advertising, by a purchase price, by prepaid
subscriptions, or a combination of the three. At
its root, the word "magazine" refers to a
collection or storage location.