IOI Issue No.85 Jan-Mar 2020_rev.5

#EachforEqual BERITA e O cial Newsletter of

International
Women’s Day Page 4 >

LATEST NEWS & HIGHLIGHTS

• Refreshed IOI Vision & Core Values
Page 3 >

• A Priceless Gem That Ages With You
Page 12 >

ISSUE NO: 85 (JAN - MAR 2020) KDN NO: PP9740/05/2013 (033253) For Internal Circulation Only

CFiogrhotninagviAruSshVosrt-Term
A Long-Term
Climate Change
TE CHANGE
The global response to Covid-19 — cancelled flights, CLIMA US
shutdowns of factories and power stations, a panicked VIR
mandate to enable remote work — will certainly bring
a dip in carbon emissions. However, this is not a silver COVID-19
lining for the climate, said United Nations (UN)
Environment Programme Executive Director Ms Inger
Andersen. Such changes are but temporary. When the
economy recovers, there will be an increase in emissions
as people scramble to make up for time lost. UN
Secretary-General Mr Antonio Guterres concurred and
noted that the threat from coronavirus is temporary
whereas the threat from heat waves, floods and extreme
storms resulting in the loss of human life will remain
with us for years.  

Our response to this pandemic will shape the climate
crisis for decades to come because climate change will
continue to threaten humanity long after Covid-19
ends. Efforts to revive economic activity doesn’t mean
that green objectives should be cast aside. Nor does it
mean that our response should be temporarily fixed
towards the battle of Covid-19 without considering the
long-term damage of climate change. Dr Surina Ismail,
Group Head of Sustainability of IOI Corporation
Berhad said: “Personally, we can take responsibilities
for our own actions” as she stressed the importance of
climate change in a Q & A session. The collective actions
of our colleagues in IOI too are dedicated to reverberate
across our planet for a long time. Turn to page 8 and 9
for more info.

Together We Can Help Reduce Covid-19 Risks

1 2 34 56 78 9

1m

Wash your Avoid touching Cover your nose Spend more time Disinfect everyday Wear face mask Avoid close Avoid shaking Observe
hands your eyes, nose and mouth when at home objects and if you are contact with hands and use physical
surfaces unwell sick person other forms of distancing
frequently and mouth you cough or
sneeze greetings

Practise These Habits And Stay Healthy! Sources: World Health Organisation, The Star.

2 HALLMARK

Successful SAP Roll Out 2

Ladang Sabah Group This achievement is due to the collaborative Pledging
effort of our Plantation Director Mr RM500,000
Through months of planning, preparation and Unico Group Sudhakaran, Group Chief Financial Officer
training coupled with persistence, hard work, Mr Lee Tuan Meng, Sandakan Region General To Fight
commitment, teamwork and co-operation, Manager Mr Leang Hon Wai, Financial Covid-19
IOI Plantation Services Sdn Bhd has reached Controller Ms Daphne Goh and our top
yet another milestone. Within the given management who led the employees to move To assist the nation in
timeframe, we have successfully launched in unison with the goals of the company. combating the Covid-19
our second Go-Live roll out of our ONE IOI Together with our Business Process Owners pandemic, IOI Corporation
Integrated Platform in Ladang Sabah and and Super Users, our IT support team, our Berhad has extended a
Mayvin Groupings (in Sandakan Region), supportive Wilmar Consultancy Services contribution of RM500,000
and Unico Group (in Lahad Datu Region). consultants, and all involved employees, we to the Ministry of Health
Through dedication and tenacity, we have have accomplished our goal. through the Malaysian Palm Oil
deployed the SAP system in 26 companies and We are confident of the company’s digital Association. As a responsible
28 operating units on 1 March 2020. We are transformation journey which kickstarted on corporate citizen, we must rally
glad to announce that all operating units in the 26 July 2018, and certain of accomplishing a together to provide support
Sandakan Region are currently operating on full implementation of our Group-wide SAP during this difficult time.
the SAP system platform, while the remaining system.
75% of Lahad Datu’s operating units will roll
out soon upon its full completion.

Top In Digital & Cashless
Work Safety (e-WaAltle1tsSt aPllaarnytaCtrioednitUinngit)

Baturong 1 Estate in Lahad Datu won the prestigious National Our colleagues at Baturong Palm Oil Mill With this legal and secure channel, they can
Occupational Safety and Health (OSH) Award 2019 (Agriculture in Lahad Datu celebrated the use of digital easily receive their monthly salary and track
Industry) at the National Council for OSH (NCOSH) Excellence technology in their lives as they enjoyed their expenses in real time via their mobile
Awards. Congratulations to our Acting Manager of Safety & the many benefits of e-wallet on top of phones or web browsers. They can conveniently
Health (Lahad Datu) Ms Gurjit Kaur for leading the team to an International Visa Prepaid Card. IOI make purchases without the need to carry large
achieve a commendable feat of scoring a perfect 100% score in Plantation Services Sdn Bhd collaborated with amounts of cash in hand, remit money easily
OSH management (based on an audit by NCOSH) and creating Merchantrade Asia Sdn Bhd to launch this to their families back home and withdraw cash
11 safety innovations to enhance the safety, health and hygiene of digital wallet service on 1 February 2020 to anytime at local and international ATMs as
our plantation employees. bring a world of convenience, connectivity, well as Merchantrade branches. Apart from
Our Plantation Director Mr Sudhakaran and Baturong Group security, speed and more to our employees. having a safer, easier and more secure way to
Plantation Controller Mr Zakaria Arshad proudly received the manage their money, it also encourages them
award from Dato’ Amir bin Omar, Secretary-General of the to adopt a cashless lifestyle.
Ministry of Human Resources on 28 February 2020.

Editor’s Note Welcome to the first issue of Berita IOI in 2020. all our IOI businesses under common themes. such as those arising from Covid-19, which
As we continue to bring you news from all over In addition, we are employing a more informal is a respecter of no man. As we weather the
IOI, it is equally important that we feature tone and getting up close and personal with our Covid-19 storm together, what better time
them in the most engaging way possible. Apart employees. All these changes are undertaken to to contemplate and pursue a better life and
from releasing an online version in response elevate Berita IOI to a familial platform that create a greener future? We can start by re-
to the stay-at-home restriction due to the knits us together as one IOI family, and keeps considering our ways, integrating nature in
coronavirus pandemic that is sweeping across us connected with our fellow colleagues. our daily life and embracing lifestyle changes
the globe, we have initiated some changes in Change is inevitable. Whether it is personal, to make the most of these challenging times in
our Berita IOI. organisational or global, we will encounter positive ways.
Our new look is complemented by new changes that are welcoming and refreshing, or Happy reading!
segments unifying the news and highlights of threaten our ways and beliefs, or are mandated,

HALLMARK 3 3

Refreshed
IOI Vision & Core Values

Since 1995, we have been guided by our IOI Values. He unveiled a refreshed and simplified IOI VISION
Vision and Core Values to work together and version on 11 March 2020 while incorporating
bring IOI Group to achieve a responsible and Team Spirit to the Core Values. The essence of Our Vision is to be a leading and sustainable Malaysian
balanced success. Our corporation has thrived the statements does not change, but they are business corporation with global presence.
through the years, amidst ups and downs. reinforced and strengthened so that together,
Now, 25 years later, it is only fitting that we we can build a value-centric culture and work IOI MISSION
continue to advance with the times and work towards a purpose-driven organisation.
hand-in-hand to strive to greater heights. Visit https://www.ioigroup.com/Content/CI/ Our Mission is to achieve responsible and sustainable
Dato’ Lee Yeow Chor, Group Managing Corp_Vision for the refreshed IOI Vision and commercial success by addressing the interests of all our
Director & Chief Executive of IOI Corporation Core Values.
Berhad, revisited the IOI Vision and Core stakeholders, caring for the community and
the environment, and adopting best practices to be
Team Spirit is not just teamwork. It is the belief that the
interest of the organisation which we belong to is globally competitive.
greater than our own interest.
IOI CORE VALUES
It is a sense of belonging, collaboration with each other and
the ability to act collectively for the greater good and In pursuit of our Vision and Mission, we uphold
interest of the organisation. the following Core Values:

- Dato’ Lee Yeow Chor Integrity

Appreciating Our Doing the right things in all circumstances.
Trusted Suppliers
Commitment
Dedication, hard work and excellence in quality Let us give a round of applause to the:
are just some of the values that continuously • Best Quality CPO Supplier (Grouping Taking ownership and putting our heart into what we do.
motivate our suppliers and mills to give their
best. IOI Edible Oils Sdn Bhd (IOIEO) never Category): Hap Seng Group of Team Spirit
fails to recognise the best performing mills and Companies
suppliers who have supplied high quality crude • Best Quality CPO Supplier (Individual Collaborating with each other in the greater interest
palm oil (CPO) and palm kernel (PK). This Mill Category): Pamol Palm Oil Mill of the organisation.
year, we organised a Supplier Appreciation • Best Improved CPO Quality:
Dinner on 9 January 2020 at Ocean King Langkon Palm Oil Mill Cost Efficiency
Seafood to appreciate a total of 92 guests, • Best Quality PK Supplier (Grouping
including our in-house and external suppliers, Category): IOI Lahad Datu Region Getting the best value for what we spend.
and IOIEO and Commodity Marketing • Best Quality PK Supplier (Individual Mill
colleagues. Category): Ladang Mills Innovation
We hope the awards will instil pride and • Best Improved PK Quality: Veetar Palm
empower our suppliers to continue their Oil Mill Embracing new technologies and different ways of
supply of high-quality CPO and PK. We also doing things.
presented all attendees with custom-ordered
souvenirs and a bottle of olein specially Excellence In Execution
produced by IOIEO.
Taking effective actions to deliver high performance
in everything we do.

Congratulations to 18 of our colleagues from IOI Properties Group Berhad, Johor Bahru who are
now certified Qlassic Assessors after attending the first in-house Qlassic Assessor two-day training
conducted with CIDB Holdings, and studying hard to pass the assessment. We are proud of your
achievement and continuous improvement to upgrade your knowledge and capabilities!

Congratulations to Pamol Palm Oil Mill for being the Best Quality CPO
Supplier (Individual Mill Category).

4 4 COLLABORATION

Think like a queen. A queen is not afraid to fail. Every 8 March marks a special day for women in honour of the International Women’s Day;
Failure is another stepping stone to greatness. a practice that started in 1913. This year’s campaign, #EachForEqual, encourages us to stand
- Oprah Winfrey collectively because each of us can help create a gender equal world. This is essential for economies
and communities to thrive. Let us actively expand our perceptions, fight bias and celebrate
women’s achievements together.

Empowering Women To Women, Power And Did you know that
Equality Development
the first International
At the estate level, IOI Plantation Services Raising public awareness is equally important.
Sdn Bhd has launched the Women and IOI Mall Kulai joined hands with the District Women’s Day
Empowerment Committee (WEC) in Office of Kulai and local NGOs to hold a
Peninsular and Sabah, Malaysia and Ketapang, three-day roadshow from 6 to 8 March 2020, was celebrated by
Indonesia, simultaneously, on 8 March featuring free health talks and screenings,
2020. It supersedes the Gender Consultative fashion and beauty workshops and supporting members of the
Committee where it reinforces our local SMEs, among others.
commitments to protect not only our female women’s movement
employees’ rights but also female dependants Complimentary health screenings were held during
who live within our plantation communities, the WEC launch event at PT Sukses Karya Sawit, in Russia on
and the crucial roles they play within IOI’s Indonesia.
operations. 8 March 1913,

Look good, feel good and let your inner confidence to peacefully protest
shine.
World War I?

Women power at IOI Ladang Sabah during the WEC launch event. Women’s entrepreneurship is a real and fundamental
economic force that is reshaping the world.

Creating Green Agents Of Change

The collaboration was unveiled on 25 February 2020 in the presence of Timbalan Yang DiPertua MPSJ Tuan Ms Kristine Ng, General Manager of can be cultivated to be a green agent of change
Haji Mohd Zulkurnain Che Ali (left) and Timbalan Pegawai Pendidikan Daerah Petaling Perdana Puan Wan Corporate Communication & Sustainability towards building a healthy and sustainable
Fauziah Wan Abdullah (centre) together with Ms Kristine Ng (right). of IOI Properties Group Berhad (IOIPG), society. As the education programme
was all smiles as IOIPG successfully forged a progressed, new activities were introduced
collaboration with Majlis Perbandaran Subang each year to schools.
Jaya (MPSJ) to be one of the synergy partners With the participation of about 60 schools in
on MPSJ’s Program Generasi Bestari (Smart Gen) the programme this year, we expect to play
2020. The synergistic collaboration, unveiled our part to engage the students, advocate for
during a ceremony held in conjunction with their education and mobilise them towards the
the Konvensyen Generasi Bestari (Smart Gen) programme. It is a meaningful collaboration
MPSJ 2020 in Subang Jaya, aims to create a as it supports the United Nations Sustainable
future generation of people who are sensitive Development Goals, and is also in sync with
to environmental health, environmental our IOI Connects to Earth campaign, which
sustainability and sustainable development. focuses on biodiversity conservation, climate
Since 2017, the annual Smart Gen has been change adaptation and mitigation, and waste
engaging primary and secondary schools minimisation. In addition, the programme has
(within the municipality) to participate been effective in reducing the municipality’s
actively in various sustainable initiatives and 207,770 residents’ carbon footprint to 37,793
contribute to the sustainable development of metrics tonnes a year which is a reduction of
the community and the nation. Each student 15.05%.

COLLABORATION 5 5

We Are #GenerationEquality
International Women’s
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Our Collective Efforts
Celebrating Women
In IOI Corporation Berhad and IOI Properties
Over at Putrajaya Marriott Hotel, our female Group Berhad, our female workforce
hotel associates spent a memorable evening, encompasses about 30% to 40% of the total
having been motivated by Senior General employees. Let us hear what some of our IOI
Manager Mr Simon Yong and inspired by family members have to say about gender
guest speaker Ms Saliza Abdullah, Group Chief equality and certain societal stigmas that
Executive Officer & Managing Director of BG women still face today.
Capital Holdings, who shared her interesting
journey in the corporate world. Numerous ~ Ms bEelianignaTesionhgl(eYawyoarskainngTlSaLdSyC
health talks and mini health screenings were on
made available before the night ended with a stWilcItlorofbemiasegtplehiienneteaivgnqakerguaouewafduploaiuntrrfycdeot,anrhttgeiehtloshoesonebpogmailpnslolsoykbegr.leeetvyuneandstr.oeietry )
lovely high-tea session together.
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cake decorating
competition!

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on

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Teaming Up To Empower B40 Community

IOI Properties Group Berhad (IOIPG) The participating UKM students also gained
joined hands with the Faculty of Pharmacy a sense of social responsibility, enabling
of Universiti Kebangsaan Malaysia (UKM) to them to sharpen their interpersonal and
promote public awareness on environmental entrepreneurial skills. This initiative is aligned
sustainability to the B40 community on 7 with IOIPG’s sustainability goals of Caring for
March 2020. The Social Entrepreneurship the Environment and Developing Sustainable
Programme for Making Recycled Oil-based Solid Communities, and the strategic themes of
Soap teaches the B40 community in Kampung Inspiring Women and Young Urbanites. It also
Sesapan, Batu Rembau in Semenyih to upcycle goes hand-in-hand with the IOI Connects to
used cooking oil into solid soap. By doing Earth campaign.
so, we are empowering the B40 community,
especially women, to earn a sustainable
livelihood and uplift the economic condition.

Oil-based solid
soap making creates

new opportunity
for women.

Imparting useful skills to empower the B40 community. Sharing knowledge to uplift economic and social well-being.

6 6 GREEN & SUSTAINABILITY

60 Smallholders
On Board ILHAM

Mr Carl Dagenhart All 60 smallholders are positive, enthusiastic their fresh fruit bunches to Fortuna’s collecting
Head of Stakeholder Engagement and committed to the ILHAM Smallholder centres in Paitan and Sugut districts.
(IOI Corporation Berhad) Programme (Program ILHAM) after attending To date, 112 smallholders across nine
the interactive Best Management Practice communities have signed up for Program
Making Further Progress workshop by Bunge Loders Croklaan Group, ILHAM, which empowers smallholders
In IOI Pelita Land Dispute IOI Corporation Berhad, Kilang Kelapa towards a sustainable agriculture production.
Sawit Fortuna and Kerry Group. Like the first Starting from February, these smallholders will
“We have made further progress in addressing the long- workshop in July 2019, the topics that were receive a 65% subsidy support on bio-fertilisers
standing land dispute with the nine communities located presented in the second workshop in October in four rounds (February, May, August and
around IOI Pelita concession in Sarawak. Recently, our 2019 in Paitan, a remote district in Sabah, October).
Stakeholder Engagement team conducted another round are all relevant to the smallholders, who came
of socialisation sessions with the community leaders to from surrounding villages and actively send
inform them about the way the negotiations for the final
settlement will be conducted. The negotiations will start
as soon as the Community Participatory Mapping
is completed. Local NGOs are assisting us and the
communities in performing this time-consuming
and complex exercise.”

Our Honorary Wildlife Wardens (HWW)
are tasked with the role of assisting the Sabah
Wildlife Department (SWD) in patrolling,
wildlife enforcement and biodiversity
conservation, especially wildlife, in the Sabah
Kinabatangan region. It is a big challenge as
a total of 125 appointed HWW, including 54
HWW from IOI Plantation Services Sdn Bhd,
assist SWD, over a vast area of approximately
18,000 square feet.
Our HWW, along with other HWW,
and individuals from different plantation
companies, government and non-
governmental agencies as well as the local
community, were honoured by SWD at
Syarimo Clubhouse in Lahad Datu during the
1st SWD Kinabatangan District Appreciation
Ceremony for 2018/2019 on 6 March 2020.
Mr S. Kathiravan, our Senior Manager
of Syarimo Group and Mr Jimli Perijin,
Enforcement Officer of SWD presented
certificates of appreciation to commendable
HWW, including eight certificates in HWW
and Wildlife Conservation categories to our
HWW.
Our HWW will continue to collaborate with
SWD and participate in SWD’s activities
in 2020 that include planting elephant grass
(Napier grass), dialogue session on awareness
of protected bird species, joint roadblock on
illegal hunting activities between SWD and
Wildlife Warden, and more.

Transforming Our GREEN & SUSTAINABILITY 7
Supply Base
2nd Sustainability
IOI Corporation Berhad’s Responsible Management Review
Sourcing team joined hands with our
customer, Reckitt Benckiser, and Earthworm Our management team, plantation,
Foundation team to reach out to our sustainability and safety and health colleagues
third-party supplier, Tanah Emas Mill, to from IOI Corporation Berhad and IOI
support their commitment towards the No Plantation Services Sdn Bhd attended the
Deforestation, No Peat, No Exploitation (NDPE) 2nd Sustainability Management Review on
requirements. Smallholders, outgrowers and Peninsular Malaysia on 20 February 2020 to
external plantations as well as the employees review our sustainability commitments and
and management of Tanah Emas Mill and progress.
estates attended the intensive focus session It is an important avenue to identify gaps
from 13 to 16 January 2020. A big thumbs-up and provide feedback in our implementation
to the participants who demonstrated excellent to improve our sustainability practices and
knowledge and awareness on the NDPE operations. Some key topics discussed were
requirements, and showed enthusiasm and the new and updated policies and guidelines,
commitment to deliver the necessary actions the new documentation control system,
within their operations. certification audits and group-level project for
the Climate Change Action Initiative.
Visit https://www.ioigroup.com/Content/S/S_SIP
to know more about our sustainability efforts.

Finding New Home

For Elephants

Planting A
Wonder-ful Future

The cashew nut is a favourite snack food all Together with our Sustainability team from When three elephants were found roaming Let’s Save The Elephants
over the world. Some of us use the raw and PT Sawit Nabati Agro in Indonesia, around the Ulu Muanad villages, Ladang IOI
unsalted nuts in our vegan recipes; and the students enjoyed a sunny and Moynod, Ladang Gedau and Ladang Tekun Apart from the rescue mission, IOI Plantation
others love them, roasted and salted, productive day on 15 February range in Sandakan in February 2020, IOI is discussing with SWD, Earthworm
anytime of the day because of the 2020. They learnt of the Plantation Services Sdn Bhd (IOI Plantation), Foundation, other plantation companies,
delicious crunch and beneficial importance of planting trees and Sabah Wildlife Department (SWD) and other government authorities and relevant parties
nutrients. The cashew tree also how the cashew plants are able stakeholders acted quickly to translocate on long-term ways to enhance the co-existence
offers many benefits which were to conserve the biodiversity and the elephants to a new home. With our with wildlife and mitigate human-animal
discovered by the Class X and XI restore the function of the forest machineries and excavators, we were able to conflict to protect and conserve the current
students from Kendawangan School in the buffer zone. Furthermore, the slowly lift them into crates while ensuring they elephant population, which is estimated to be
SMAN 2, who planted 1,000 cashew seedlings cashew plants will provide an alternative were well fed with water and food supplies. between 1,500 and 2,000.
at the rehabilitation area of the Cagar Alam Meanwhile, our Honorary Wildlife Wardens
Muara Kendawangan buffer zone during an source of income to the community. With all continued to patrol the area while the Wildlife
educational programme on conservation. its endless benefits, it is no wonder that cashew Rescue Unit and SWD established a clear path
nut is called the “wonder nut” of the world. for a smooth transportation with the assistance
of our excavators. Together with our employees
and various in-kind benefits as well as help
by other conservation friends, the elephants
have been successfully translocated. Thanks
to the swift action and fruitful collaboration,
they have found a new home in Ulu
Kawag Forest Reserve. We will
continue to help patrol the
area for other lingering
elephants.

8 8 COVER FEATURE

What You Can Do About

Climate Change

Humans are part of nature, not separate At IOI, we believe that any global climate Our actions directly impact Mother Earth. You may say they are merely small actions,
from it, and human activity that hurts the action must start by considering our common Starting with something as simple as taking less but collectively, the acts make a big impact on
environment also hurts us. According to the humanity, and the need for solutions that red meat will significantly reduce greenhouse Mother Earth. Let us not forget the urgency
World Health Organisation, creating healthy are just and equitable for everyone. We are gas emissions. Around 30% of the world’s land of climate change as emphasised by Dr Surina,
environments for healthier populations is entering an age of adaptation where we need area is used for livestock production and it is and let us learn from our colleagues and adopt
one of the most effective ways to reduce the to change our behaviours in line with what is one of the key reasons for deforestation. How some environmentally-friendly habits too, so
long-term health impacts from Covid-19 and happening. We strongly advocate the adoption about cultivating the 5Rs habit of refusing, that together, we can make a positive change
climate change. of a low carbon lifestyle during our IOI Earth reducing, reusing, repairing and recycling? Or for the environment.
Month 2020 campaign and in our personal using rechargeable batteries? Choosing energy-
lifestyles. efficient light bulbs?

Say no to single-use plastics like our IOI colleagues By reducing the use of single-use, disposable plastics, Say no to plastic bags! Don’t forget your tote when you go shopping, certainly
who brought their reusable cutleries and containers for you can directly impact the world by not adding to not our IOI employees who have custom designed their own totes.
lunch! Throwaway plastic packaging makes up 40% the greenhouse gas emissions. Also, it does good to your
of the demand for plastic and increased production wallet too.
from two million MT in the 1950s to 380 million
MT in 2015.

Try a vegan or a meat-free diet once a week like our colleagues during our
IOI Meatless Monday campaign. Not only can you save more animals and
reduce agricultural land usage, you can even stay healthy and look amazing
as you shed some pounds.

How IOI Employees Are Fighting Climate Change

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choices by some
of our IOI family
members in
tackling climate
change.

COVER FEATURE 9 9

Q & A with Dr Surina Ismail,
Group Head of Sustainability
(IOI Corporation Berhad)
on Climate Change.

Our colleagues and their family members as well as Start them young and embed the values of recycling Q IOI Corporation Berhad (IOI) is emphasising Climate Action (UN SDG 13) in its
children from Sathya Sai Baba Centre enjoyed an in our future generations, for they are the ones who upcoming Annual Sustainability Report. Can you elaborate on this?
educational trip to Tzu-Chi Recycling Centre in Kota will inherit this Mother Earth. A Since 2018, IOI has adopted the broad United Nations Sustainable Development
Kemuning in Selangor on 7 March 2020. Goal (UN SDG) 13, specifically target 13.2 (Integrate climate change measures into
national policies and strategies).

Furthermore, in our 2019 Annual Sustainability Report, our Group Managing Director &
Chief Executive, Dato’ Lee Yeow Chor, has stated in his message under Moving Forward:
“While we continue on our journey, embedding sustainability into our DNA and reaping
the economic and social benefits associated with this more holistic approach, we would
like to strive for a net zero impact or even restorative effect on the environment.”

In 2020, we are now looking to align our greenhouse gas (GHG) emissions reduction
targets with climate science and creating a common business practice to set our science-
based targets. We have also drafted an initiative called the Climate Change Action Initiative
(CCAI) that represents the core elements (i.e. Governance; Strategy; Risk Management;
Metrics and Targets) of how IOI will operate.

Plants help fight climate change by absorbing carbon dioxide and what better way to help Q What are the steps that IOI is aiming to undertake to be in line with this UN SDG?
Mother Earth than learning how to grow our own garden in a Terrarium Workshop on 10 A As you are aware, part of IOI’s sustainability vision states that “the economic,
March 2020.
social well-being and health of our employees and families as well as that of the
wider communities are intertwined closely with our planet’s resources and environment
and ultimately defines our prosperity in this one world”. This vision is in line with our
sustainability philosophy of People, Planet, Prosperity plus Partnership and our embrace of
the UN SDGs, specifically UN SDG 13 on Climate Action.
Thus, the next step is for IOI to take a holistic approach in implementing its CCAI and
IOI’s strategy is developed around the following commitments:
a. To reduce our climate change impact by setting long-term target to reduce GHG

emission.
b. To promote climate action plan and practices through innovation, improved

efficiency and support actions throughout the operations.
c. To increase the resilience of our business by managing risks and opportunities,

forecasting climate scenarios for climate impact valuation and incorporating circular
economy.

Q What are some of the challenges that IOI is facing with regards to Climate Change?
A The challenges are many and varied. Being an agricultural-based company,

integration of climate change considerations into our corporate strategies can reshape
the way we conduct our business. Some of the challenges faced include developing or
adopting new technologies to reduce GHG emission, becoming more energy-efficient in
our operations to reduce our carbon footprint, facing higher risks in relation to climate
change due to droughts, extremes in weather patterns, etc., including increasing legal and
regulatory pressures.

Ultimately, the balance of costs and opportunities will depend on a variety of factors,
including sector specificities, government policies and our ability to engage our suppliers
and customers in addressing the climate change challenges.

(PhlaeMnr tpsaeentNirvosiioncrnooPlnaerlmoTaceciunntirtoeHmnimuseiptnoPatc)ilntes:sghsaernes c(MPhmreasonanpAkvgeeiyerrsuottayonNmpAhgoeceaslcndipottiiu:mtvhneietn) Q Can you give some key or simple actions that our employees can take to help in
IAmpnredaactotfaisnceod5usRrwtsaseh,rreteIngewuanltieailcnlrelgosysn,aalcryovy.nebgsuauynmcdeloilteehts.ess iesnlweeEdnabcaewnotepuulpertoreeaepnlniugrcrIlbncglgleturyiasatrdranys-asristgiteenicysoroSufydsnicfvtpttntpiehgoeaeyodcuspof.verioeftrllbleaeiIolvfcupcncuenfhiefaigltcotsdrleamoglaieirtnlswsiogsiivouinotfanhgneaeirsghntb.ereegsstdy some ways to address climate change?
A Personally, we can take responsibilities for our own actions. We can ensure we reduce
wastage in our daily lives such as in our water usage, food consumption, energy
usage; recycle as much as we can which can include paper, clothing, cans, bottles, etc.;
instead of using plastic containers, straws or bags, use alternative materials that are not
one-time usage and are biodegradable; help green the environment by planting more
trees and create simple eco-systems by nurturing flowering plants and creating gardens;
and finally, to educate our future generations on the importance of taking care of our
environment and guide them by example on these very simple steps, so that they can
appreciate what we have so far taken for granted.

Q Personally, what are your hopes in the face of climate change?
A I am by nature a very optimistic person. I believe that, when faced with an existential

threat, the human condition, i.e. the characteristics of human existence including
experience and behaviour, will prevail. My only concern is that we do not wait too long
to realise this before it is too late.
Looking at how the world reacted facing the Covid-19 threat, I believe that with enough
evidence (actual or scientific) and more importantly, enough will by the masses, we can
mitigate the problems of climate change.

1010 ENRICHING LIVES

UTAR Visits
Bargain Basement

The Student Affairs Department of Universiti donate items from their houses and offices. It
Tunku Abdul Rahman, (UTAR) along with will be a team effort, all for a good cause.”
students from both UTAR’s Sungai Long and UTAR has since identified an empty room
Kampar campuses, visited Bargain Basement at next to The Library Café within their Kampar
IOI City Mall on 17 February 2020. They were campus as the perfect spot. With the current
inspired by the social entrepreneurial concept 14,000 students and 2,000 staff in UTAR, it
and charitable cause that was envisioned by will be ideal for final-year students to donate
Datin Joanne Wong back in 2016. their items for new students to purchase. It
Datin Joanne suggested to them: “The store will also encourage residents in the Ipoh area
can be designed by the Arts students, built to donate their unused or pre-loved items;
by the Engineering students and run by the and motivate spring cleaning to be a common
Business students. Marketing students can practice.
work on spreading the word to areas around We look forward to the opening of the store!
Kampar, getting residents to spring clean and

For more information, check out Bargain Basement at: http://www.bargainbasement.com.my/

IOI Pan-Cen Shaping Lives
Adopts School Through Education

IOI Pan-Century Oleochemicals Sdn Bhd Adoption Programme ceremony on 5 February Education is a fundamental right and key to In line with our Shea Sustainability
went an extra mile recently by adopting 2020. Apart from the Safety, Health & sustainable development. But worldwide, 57 Programme’s vision to add value to the country
Sekolah Kebangsaan Seri Alam 2 after receiving Environmental Manager, Mr Tajuddin bin million primary age children remain out of of origin and have a positive impact on the
a Certificate of Appreciation back in October Mohamad Yunos, IOI Pan-Century Edible school, and more than half of the children that livelihoods of shea collectors, we partnered
2019 for installing a gas detector in the Oils Chemical Engineer, Ms Nur Aimie was have not enrolled in school live in sub-Saharan with Women For Change to co-finance the
school. The school, including several high-risk invited to give an environmental awareness Africa. Recently, Bunge Loders Croklaan construction of a primary school. On 24
schools in Pasir Gudang, had reported various talk. The Tanjung Langsat Port conducted a Group (BLC) team and supplier visited Zaazi, January 2020, we celebrated International Day
incidents of breathing difficulty and vomiting. fire evacuation drill exercise while the Academy which is one of our shea sourcing communities of Education, knowing that children from 470
About 600 students from Year 1 to 6, along of Safety & Emergency Care created awareness in Northern Ghana, and found out about the women from surrounding communities are
with the headmaster, attended the School about Covid-19. need for a primary school building for the able to have access to education and a platform
community. to a brighter future.

Dual Blessings For CNY ENRICHING LIVES 1111

Since 2000, Yayasan Tan Sri Lee Shin Cheng (Yayasan TSLSC) Wave your hands in the air!
has been supporting Dual Blessing Bhd’s incorporation as a social
enterprise and its mission to train people with disabilities to have Gong Xi Gong Xi Cheer
a comprehensive growth in body, heart and soul, and to be able to With Senior Citizens
lead an independent life.
Despite his busy schedule, Chief Operating
As an early Chinese New Year gift, YayasanTSLSC purchased Officer of IOI Oleochemical Industries
about 1,000 boxes of Dual Blessing Bhd’s handmade Berhad, Mr Lai Choon Wah always finds
Blessing Nougats (worth about RM20,000) and time to participate in charity works and bring
distributed to everyone at IOI headquarters. Our joy to the underprivileged as a patron of the
colleagues were appreciative of the delicious gift, Community Service Committee (CSC).
and Dual Blessing Bhd was equally appreciative
because they are able to utilise the funds
for their occupational trainings and
employment opportunities.

The Blessing Nougats were home-baked and On 1 February 2020, Mr Lai, together with
packaged with love by Dual Blessing Bhd. the CSC, lit up Rumah Sejahtera Permatang
Tinggi by singing and dancing along to
Hotels And Mall classical Chinese melodies to entertain 51
Bring Cheerful Treats senior citizens during the Chinese New Year
(CNY) visit. They also played games with the
uncles and aunties, and served them with CNY
goodies (such as cookies, packet drinks and
mandarin oranges), angpows and a good spread
of vegetarian lunch. A humble man with a big
heart, Mr Lai has a focus that extends beyond
the community. His next project is to set up
a go-green community committee to create
awareness on climate change and protect the
environment through various environmental-
driven initiatives.

Chinese New Year (CNY) is a joyful time for Before the team bid their fond farewell, they All Is Not Forgotten Here’s a prize for you, auntie.
family and friends but it can also be a sad and handed out angpows and RM4,000 worth of The CSC preparing CNY goodies for the senior
lonely occasion for those who have no one food items such as rice, flour, Milo as well as About 70 senior residents and their caretakers citizens.
to celebrate with. About 62 senior residents, essential items, and promised to visit them from three old folks’ homes (Joy Garden
comprising some mentally ill, abandoned and soon again. Semenyih, Persatuan Rumah Amal Murni
bedridden elders, from Sincere Care Home Kajang and Rumah Victory) were not left out
in Kajang, Selangor, were all smiles as our as they were treated to a specially-prepared
employees from Putrajaya Marriott Hotel, CNY meal at the West Garden of IOI City
Palm Garden Hotel and Palm Garden Golf Mall (ICM). Tossing the prosperity yee sang
Club turned up on 6 February 2020 with a together with our employees from ICM and
sumptuous meal. Le Méridien Putrajaya, they enjoyed a round
From yee sang with salmon, assorted buns of LED lion dance and face-changing or bian
and dim sum to sweet and sour prawns, lian (变脸) show before making their way
steamed dragon grouper and lamb curry, to watch Ip Man 4: The Finale, courtesy of
the elderly enjoyed the meal while some Golden Screen Cinemas.
team members took the time to cut No one left empty-handed as each of them
down and remove a hazardous fallen received angpows and a goodie bag (sponsored
tree branch which had landed behind by Tesco, HomePro and Parkson) while a
the main house.
complimentary OGAWA massage
chair awaited them at each home
at the end of the joyful day on 9
January 2020.

1212 HAPPENINGS

IOI’s

A Priceless Gem
That Ages With You

Imagine living in a sustainable home that is environment to play in, while senior citizens made wetlands in Malaysia and the largest A total of 57 assisted-living units in Phase 1
designed with all the qualities to make you will have the proper care they need while living constructed freshwater wetlands in the tropics. are equipped with a panic button in the master
feel safe, happy, satisfied and welcomed. A independently. A 2,000 sq. ft. five-storey clubhouse is built bedroom and wheelchair-friendly features
sanctuary where physical and mental wellness Located within IOI Resort City, this 9.65-acre to address the needs of children, working such as ramps and grab bars. Their social needs
are nurtured. An enclave with a vibrant freehold development is a joint venture with adults and the elderly. It is equipped with are not neglected either as leisure activities will
community, resort facilities and a supportive Mitsubishi Estate Residence. It comprises an Olympic-size lap pool, a tree house, a be aplenty at the clubhouse. On top of health
environment that takes care of all your needs. four low-rise blocks and four high-rise towers children’s exploratory lab, a reading lab, a screening, periodic physiotherapy sessions and
A place surrounded by conveniences and with 676 units in total. With built-ups from children’s arts pavilion, green area (for light professional care services, modern conveniences
necessities at your doorstep. These are the 1,249 to 1,690 sq. ft., Gem Residences ranges exercise, reflexology, yoga and tai chi), mahjong such as medical centres, educational facilities,
common facets desired by multi generations. from two bedrooms and two bathrooms to and table games corner, a communal lounge, a leisure and recreational elements are easily
Such is the premise of IOI Properties Group four bedrooms with one utility room and four gymnasium and more. accessible.
Berhad’s (IOIPG) Gem Residences, where plus one bathrooms. Privacy is guaranteed as Older residents can enjoy their golden years Ideal for all generations, the development is
young and old alike can find a luxury wellness there will only be four units per floor with an in a well-planned area designed to make them designed to be flexible in configuration and
sanctuary that fosters occupant well-being and exclusive private lift lobby for each unit. feel better daily, and look forward to living can be altered easily to fit the progressive and
nurtures a healthy and sustainable lifestyle. In addition to the privacy, residents who enjoy their desired lifestyle with the necessary level different stages of life. Mr Jason Tie, Chief
Here is an age-friendly home built for quality serenity can look forward to unobstructed of assistance. Sales & Marketing Officer of IOIPG, sums
living – where working adults will have views of the Putrajaya wetlands, the first man- up the beauty of Gem Residences: “This home
peace of mind and children will enjoy a safe will ‘age’ with you.”

Marble-licious
Attraction At Fair

Innovation was the order of the day at Cosmet’Agora’s Formulation Award, which was
Cosmet’Agora 2020 in Paris, France, as hosted by the French Society of Cosmetology.
exhibitors showcased their latest cosmetic The shiny lipstick care received a very positive
trends, formulations, technologies, beauty feedback. Developed in less than a week,
mixes and nixes, at the leading
trade fair dedicated to cosmetic the glossy and marbled surface
formulation. IOI Oleo GmbH masterpiece combines red and
welcomed almost 100 visitors, white creamy colours into one,
mainly formulators, who were showcasing the unique personality
interested in our raw materials of the wearer with each application.
plus our water-free and sustainable Thanks to its high-hold shine
formulation concepts. The agents, SOFTISAN® 649 and PG2
Personal Care team was present C10, it reveals a lingering radiant
with a booth during the two days ancidotrnsedMdciotIincoGodnLliHotYiuAoOrnILRion®,ngWatOhIgTeeEnA,ltRisap,IrsXeS. ®OMteFxMeTtauInCSrweTAdhNiCl®te8o,
from 14 to 15 January 2020. give lasting hydration with repairing oils.
The CARE Studio team also presented
a newly-developed Marble Lipstick at the

HAPPENINGS 1313

ZeroAiming For
AccidentsSafety Week 2020
VISION ZER000
+ +SIHAT
SELAMAT SEMANGAT
ENGAGEMENT EMPOWERMENT
ENFORCEMENT

In 2018, the Department of Occupational Recipients proudly displaying their Incident-Free Workplace certificates.
Safety and Health (DOSH) recorded 62 theme under the global-based Vision Zero
deaths, 192 permanent disability and Malaysia campaign to reduce occupational
2,969 non-permanent disability cases in accidents and the spread of diseases at the
the manufacturing sector alone. A culture workplace.
of prevention is not achievable if accidents We had about 400 participants (employees and
are accepted as a normal occurrence in life, contractors) who benefitted from our Safety
according to the Social Security Organisation Week 2020, which ran from 10 to 14 February
(SOCSO) Malaysia. 2020, aimed to support our enhancement on
IOI Oleochemical Industries Berhad (IOI competency, engagement and gemba (to meet
Oleo) is committed in building a stronger the people on the ground). It is crucial for
prevention culture and introduced the 3E us to instil a zero-tolerance mindset towards
(Engagement, Empowerment, Enforcement) to workplace accidents in order to achieve a zero-
complement the 3S (Sihat, Selamat, Semangat) accident rate for Vision Zero Malaysia.

IOI Oleo Chief Operating Tuan Hj Jaafar bin Hj
Officer Mr Lai Choon Wah Leman, DOSH Director,
urges everyone to adhere to who launched the Safety
health and safety regulations Week, commented that
as it is paramount to the Vision Zero Malaysia
well-being of the employees requires commitment from
and the company. all levels which include
employees, contractors,
vendors and visitors.

Safety – Seek & Find The Treasure

Live It, Learn It, Love It The thrill of a treasure hunt is always best done
with a group of people who shares the same
team spirit as you. The Malaysia Shopping
Malls Association organised its Amazing Mall
Challenge on 8 March 2020. Our colleagues
from IOI City Mall (ICM) joined in the fun
which started at Paradigm Mall, to Quill City
Mall, and back to The Mines Shopping Centre
before finishing at ICM. Our two teams of
four won third and fourth places respectively
in the challenge, earning RM400 cash and
prizes in-kind.

3rd
Place

Establishing good safety practices begins with employers’ commitment to safety as it transforms a company and its employees into a team of people with a common
goal.

The safety and health of our employees is a top Regular health screenings help keep 4th
priority for IOI Pan-Century (IOI Pan-Cen). employees healthy and productive. Place
Equally important is an environment that is Congratulations to our winning teams! Keep up the
positive, hazard-free and protective, which is good team spirit!
why a HSE (Health, Safety & Environment)
Campaign 2020 was unveiled in March 2020.
Mr Gurdev Singh, Chief Operating Officer
of IOI Pan-Cen emphasised the importance
of safety: “It is necessary to lead the change in
workplace culture to encourage each individual
to work together and address health, safety and
environment-related issues.”
The objectives of the campaign, themed Safety
– Live It, Learn It, Love It, were also announced.
They included promoting a HSE working
culture, raising awareness of occupational
safety and health on workplace hazards and
risks, enhancing environmental protection,
energy conservation and climate change as well
as increasing employees’ knowledge of relevant
HSE legislations.

Lead To Transform114414 LEARNING CURVE

Transformation is nothing without the Our 34 senior leaders of IOI Corporation with a message and shared the company’s five Here are some key behaviours that we can put
right leadership, but how does the leader Berhad participated in a two-day workshop medium-term goals and targets (from 2020 to into action to help us think outside the box,
of tomorrow look like and how does he entitled Becoming a Transformational Leader 2024). stretch our leadership capability and better
or she create teams that are truly adaptive on 12 and 13 March 2020, which was led by Being a good transformational leader takes manage our teams. Let us be transformational
and prepared for change? Today, we must renowned trainer Mr Roger Konopasek, with time. Although some are naturally inclined leaders and learn to be strategic thinkers,
now contend with machine-learning, cloud the aim to challenge themselves and find to have good leadership skills, it is something innovators and implementers on a measurable
computing, the Internet of Things as well as breakthroughs in their executions and mindset. anyone can learn and improve upon. With basis.
an increasingly multi-generational workforce. Group Managing Director & Chief Executive hard work, dedication and strategic planning,
Transformational leaders empower followers Dato’ Lee Yeow Chor opened the session you can lead your team to success.
to change expectations, perceptions and
motivations to work towards common goals.

Transformational Lea dership

1. Set Goals 5. Be Humble

It is important to establish the Keep your ego in check. It is
“why” of work and to break it down important to not let ego and pride
into small, manageable steps. This interfere with the best interest of
is to ensure that you and your team your own team and organisation
mates understand why the end-goal as you seek to draw the best
matters and what they can do to performance from others. Followers
help achieve it. only trust, respect and emulate
leaders that serve as role models to
them.

2. Fail Fast 4. Stay Informed

Leaders should embrace a visionary and Keep abreast with what your competitors
entrepreneurial mindset: a determination are doing. Learn about new technologies
to find simple solutions to problems and and processes that can be aligned with the
new ways to make things better, quickly. company’s IOI Vision and Core Values.
This can only happen if you create a
culture which rewards risk taking and 3. Prioritise People
forgives failures.
Being open is key. It is important to care about
the people around you and the work they do,
to allow and support freedom of speech and to
motivate others to do the best possible job.

A transformational
leader is one

that is concerned
with building

relationships with his
or her followers in
order to build better
people.

Ergonomics In The Workplace Learn To

Did you know Ergonomics impact us all — whether we Currently, she is pursuing to be a certified
that the number of realise it or not. How our workplace and the Erogonomics Trained Person (ETP). Here she
common mistakes/ equipment is designed, and how we adapt shares some useful ergonomic tips with us to
awkward posture at to it, can either lead to comfort, safety and prevent WMDS.
workplace has caused an productivity or cause fatigue, frustration and
increase of occupational injury over time. Work-related musculoskeletal
diseases claim by disorders (WMSDs) are common injuries
SOCSO contributors affecting the muscles, bones, joints, nerves,
in Malaysia from blood vessels, tendons and other soft tissues.
2008 to 2015? Some of the signs are sharp or nagging pain
in the back, swelling or numbness in the arm,
loss of joint movement and strength. More
importantly, WMSDs can be prevented if we
practise good ergonomics in the workplace. Maintain a healthy Try to keep
repetitive
diet and regular motions to a
Ms Sung Wei Lyn, Administration Manager exercise as they are minimum.
from IOI Mall Puchong attended a two-day vital in minimising
training on Ergonomics Risk Assessment the risk of WMSDs.
(ERP) from 4 to 5 February 2020, and
conducted a knowledge sharing session with
15 of her colleagues on 27 February 2020.

Communicate EffectivelyLEARNING CURVE 1515
Without Misunderstandings
Trainer Ms Lily Lau emphasised the importance of effective
communication in her Developing Effective Workplace
Communication Skills workshop on 16 March 2020. It is easier
being a speaker than it is being a listener because no matter how
good a speaker elaborates a message, it is the listener’s job to
understand the message as the message sent is never identical to the
message received. Effective communication is about more than just
exchanging information. Plain language, when combined with other
good communication skills, increases accurate communication of
pertinent information.

1ALicsttievnely 2Apply 3 QAsukestions
Active listening is designed to encourage NCoomn-mVeurnbiaclations
respect and understanding. It allows you You can ask many types of questions – open
to gain information and perspective. Thus, Take note of your non-verbal (questions that starts with What and How),
listen twice as much as you speak and with communications, which include tone, eye closed (questions that starts with Did, Do,
your whole body. Be alert and interested in contact, facial expression, silence, posture, Would, Will, Should, Could, Have, Must
the other person. Refrain from interrupting and the position of your hands and legs. and Is), specific (questions that starts with
and judging the speaker or jumping to Maintain good eye contact with your When, Where, Who, Which, How much,
conclusions. Reflect back to what you speaker to show you are listening. If you are How many and How often) or visionary
have heard. confused about another person’s non-verbal (questions such as what are your dreams?).
6 EBme pathetic signals, do not be afraid to ask questions.
Understanding emotions is a key 4 B&eSCulcecairnct
interpersonal skill as it enables you to 5Clarify & Speak clearly and concisely. Try not
resolve conflicts, to build more productive Summarise to dominate any conversation because
teams, and to improve your relationships successful communication is always a two-
with co-workers, clients and customers. This shows that you are listening and way street. It shows that you are listening
ensures that you have understood the as well as responding. Less is more when
7 PFeroedvibdaeck correct message. A summary should have it comes to speaking and speak in plain
details of all the facts obtained from a English by choosing words that are familiar
Give reinforcing feedback such as praise and person during the conversation, details of to your speaker rather than using riddles,
acknowledgement if you want to reinforce important information or advice given to acronyms or jargons.
a positive behaviour. Or give a negative that person and any agreements or contracts
feedback positively if you want your listener made or signed. 9 Be
to stop doing X and start doing Y. You can Present
state the purpose of your feedback and give 8 Develop
specific directions or offer suggestions for Trust & Accept what the other person has to say
change. Rapport to you, allow life to be as it is and have a
beginner’s mind. Cultivate compassion and
Begin with base level rapport through learn to have empathy by putting yourself
finding common interests and being in the other person’s shoes. You should
open. Pay attention to the results and the also be pro-active, focused on solutions,
reactions. Learn to build trust by doing be considerate of the view of others, whilst
what you say you are going to do and work always sticking to the message you need to
towards bridging relationships based on get across.
respect, honesty and integrity.

Prevent WMSDs Don’t Be A Slouch

Come, let us do some light back stretching.
Interlock both hands above your head, palms
facing the ceiling. Sit straight up, then push
your palms upward and elongate your spine
slowly. You should feel a nice stretch in your
back. Keep your shoulders loose and relaxed.
Hold for 10 seconds, repeat five times. And
breathe.

Don’t forget about Keep a good Be careful when lifting
strengthening exercises posture at heavy objects and
and stretching as they all times.
can help your bones, observe the right way
of doing heavy lifting.
joints and muscles Bend knees, get a good
strong.
grip and lift
straight up.

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gathered and cheered loudly during the Annual Officer (Property Investment) of IOI Properties
Lion Dance on 1 February 2020 as the lions Group Berhad officiated the 4th Lion Dance
showcased their exceptionally skilled acrobatic Extravaganza at IOI Mall Puchong on 8
moves at the Main Lobby. February 2020 as 18 vivid lions danced and
performed acrobatic moves on poles. Apart
from a 24 Festive Drum troupe, Fu Lu Shou
(福禄寿) mascots and attractive performances
lighted up the Chinese New Year.

9 Facts About Covid-19 That You Must Know

123456 78 9

Face masks are Hand dryers are Hot bath won’t Drinking water Pets cannot The virus does Flu shot and Mosquito bite The virus can
recommended ineffective in kill the virus will not wash the transmit the not survive long antibiotics do not cannot transmit infect all people
inside your work against the regardless of age,
for those killing the virus virus away disease on objects the disease race or ethnicity
who are ill body virus

Share Good Information And Stay Calm! Sources: World Health Organisation, The Star.