BQS560 - TASK 1

PRO. MG
JANUARY 2022
PROJECT MANAGEMENT

THE PURSUIT
OF HAPPYNESS
GABRIELE MUCCINO

MOTIVATING
LEADING
RECRUITING
COMMUNICATING

BQS 560

Dr Suliahti Hashim

BQS 560 | PROJECT MANAGEMENT

CONTENT

01 COMMUNICATING

02 LEADING

03 MOTIVATING
04 RECRUITING

BQS 560 | PROJECT MANAGEMENT

ACKNOWLEDGEMENT

First and foremost, we would like to praise and thank the Almighty God for blessing
us with the strength and, as a result of His blessing, we were able to complete this
work. We would not have gotten this far without His blessing. This task would not
be possible without the efforts and cooperation of our group members, which
include Azurea Binti Talib Azmi, Nur Khalisa Binti Ahmad Zawawi, Syafiq Bin
Muhamad, Solehin Najmi Bin Md Kamal, Wan NurHana Naziera Binti Wan Nawang.
With our entire passion and responsibility, we always strive hard to create a decent
assignment.

Therefore, we would like to express our gratitude to our lecturer, Dr Suliahti
Hashim, because our work would be impossible to complete without her guidance.
She is always willing to lend a helping hand and provide guidance on how to
complete our assignments in order to achieve a positive outcome. She was a huge
inspiration for us to work on this project. We would also like to thank her for
instructing in this course.

Last but not least, we would like to thank the University Teknologi Mara (Uitm)
campus in Shah Alam for providing us with the opportunity to complete this e
magazine assignment. Finally, we want to thank our friends and family for their
support.

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BQS 560 | PROJECT MANAGEMENT

FOREWORD BY EDITOR

The following lines are written out of a
genuine desire to learn more about project
management. Some would ask why a group
of students would write so freely about
project management in the construction
sector, but it's because we need to apply
the element in our life. The numerous
chapters are largely management records
based on Gabriele Muccino's movie "The
Pursuit of Happyness."

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BQS 560 | PROJECT MANAGEMENT

INTRODUCTION

A project is a short-term, one-time activity with a variable length. It is carried out to meet
a specific demand in an organisation, such as the production of a product or service or
the modification of a business process. This is in direct contrast to how an organisation
typically produces goods or services on a continuous basis. For example, an
organisation’s task may be to build vehicles on a regular basis. As a result, the work is
deemed functional because the organisation creates the same products or services again
and over again, and workers occupy semi-permanent roles.


A project is usually started in response to a perceived need within an organisation.
Because it is a one-time project, it will have a beginning and an end, budget, time and

resource limits., and will need a specially formed team. End user, project manager, client
and other stakeholders are all part of project teams.



Project management is the discipline of coordinating all of the project’s resources and
aspects so that the resources deliver all of the outputs required to complete the project
within the defined scope, time and financial. All stakeholders and team members will
have a clear understanding and acceptance of the process, methodology and intended

outcomes by the time the project begins. A good project manager follows a formal
procedure that can be audited and used as a blueprint for the project, which is
accomplished through the usage of project management methodology.



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BQS 560 | PROJECT MANAGEMENT

01
COMMUNICATING

BQS 560 | PROJECT MANAGEMENT

COMMUNICATING

Communication is one of the elements discovered According to Luthra, A., & Dahiya, R. (2015),

after watching the film. Developing into a good communication skills involve the

competent and efficient leader or manager development of deeper understanding and

requires effective and exact communication. attitudes between individuals, inspiring them to

Managers must be competent and convincing commit to the concepts and ideals instilled in

communicators to attain professional success. It them by their leader.

is critical for managers and their teams to The scene that Chris Gardner and other workers
understand how to communicate effectively, focus on what the leader’s explanations to them.
since this will not only assist teams in Communication is the most important aspect of
successfully completing projects but will also excellent leadership (Towler 2003). A leader is
enable businesses to achieve success and growth one of the employees with excellent talents, and
(Lee Froschheiser, n.d.). he has the potential to step forward and teach
The scene in the movie that related with those who lack experience and skill set,
communication is when Chris Gardner meets the attempting to incorporate skills by inspiring them
one of Department Resources, Dean Witter and assisting them in attaining their individual,
Reynolds. Reynolds explains about what plans to team, and organisational goals. A great
Chris Gardner with a good explanation and nice communicator is required to become a great
intonation. This scene shows that the manager leader. Great leaders are known for being
uses appropriate voice intonation rather than excellent communicators, having a defined set of
harsh intonation when speak with the principles, and believing in promoting and
subordinates. They can convey what they have, instilling those values in others. It is for this
or they desire from others through reason that their teams respect and look up to
communication. As a result, excellent them as a leader.
communication is what allows leaders to lead
effectively (Frese et al. 2003, Deborah J. Barrett, Good communication skills contribute to the
2006). creation of greater understanding and beliefs
among individuals, inspiring them to adhere to
There is also another scene that shows how the the concepts and ideals instilled in them by their
managers communicate with the workers, during leader. A manager who lacks adequate
interview session. The interviewers are polite communication skills will not be able to reach
when ask questions or during interview Chris the goals with his organisation have set for
Gardner. Chris Gardner also answers the themselves, making him an unproductive leader.
questions politely. This shows that they have a

good communication to each other between the

managers and workers. -07-

BQS 560 | PROJECT MANAGEMENT

02
LEADING

BQS 560 | PROJECT MANAGEMENT

LEADING

Project management abilities are critical for the successful execution of a project from start to finish.
Leadership is critical to project success. The leadership role in project management entails a variety of
actions, including effective planning, task coordination, project oversight, encouraging team
members, and making critical decisions regarding the establishment of a plan of action for project
implementation. The film depicts several of these.

In the film "The Pursuit of Happyness," Will Smith's character Chris Gardener shows the necessary
courage and passion for a leader. Back in the 1980s, Chris started a company to sell medical
equipment, but the venture failed because the medical community as a whole saw the equipment as a
waste of money. Despite the fact that he and his fiancée, Linda, worked long hours, they were still
falling behind on their payments. Chris soon met a stock broker by coincidence, which inspired him to
pursue a profession as a stock broker as well. However, in exchange for a chance in the sector, he was
had to do a six-month unpaid internship. Chris was hesitant to accept the internship because of the
lack of financial remuneration, but he went ahead and signed up nonetheless, despite the difficulties.
A strategic leader must be capable of strategically influencing organisational behaviour. All of
these characteristics, such as passion to the strategic objectives of the organization, learning (or
a willingness to learn), and adaptability, are excellent examples (Hughes, Beatty, & Dinwoodie,
2014). In the movie, Chris was portrayed as a problem solver, and he was able to come up with a
solution to an issue. In one of the scenes, he solved the Rubik's cube puzzle. Mr. Twistle, the
internship program's hiring manager then granted Chris an interview. Chris was left with
nothing except his charisma in another moment. He was out of money, had spent the night in
jail, and was coated in paint, yet he showed up for his arranged brokerage firm interview. He was
open about his situation and shown perseve-ran0c8e, d- etermination, and a great character.

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BQS 560 | PROJECT MANAGEMENT

LEADING

The strategic leader must make decisions that Enlisting support along the way is the most
benefit both present and future generations, crucial aspect of strategic leadership. This
especially in the face of uncertainty. Chris was requires the strategic leader to "develop
forced to make choices that would ensure his relationships, engage others into the process,
survival in the now and a bright future. create and sustain momentum, and use
Eventually, he were forced to make desperate organisational processes and culture
decisions, such as selling the last of their strategically" (Hughes, Beatty, & Dinwoodie,
portable scanners, selling their blood plasma, 2014). Chris begins establishing ties and
and sleeping with his son wherever they could networking with high-ranking individuals in the
find shelter. While he possessed a strategic film. He took care of everything from parking
perspective, the repercussions of his current their cars and getting them coffee, he also
judgments were frequently tough and weighty. accompanied a company's president and chief
"Changes in circumstances make it difficult to executive officer to a football game.
appropriately measure an action's risk-reward
ratio (Hughes, Beatty, & Dinwoodie, 2014)." Lastly, the leader needs to be able to think
This is where it is critical to achieve alignment strategically, act smartly, and influence people
through the establishment of clear, strategic tactically. Strategic leadership is truly a
priorities. combination of vision, people, and knowledge -
or so Chris Gardner believed. Chris was picked
as one and only intern in his class of twenty to
be hired by the respected Dean Witter, Stock
Brokerage firm, beyond all odds. "If you have a
dream, you must defend it" and "People will tell
you that you can't do things because they can't
do those things," were two of my favourite line
from the film.

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BQS 560 | PROJECT MANAGEMENT

03
MOTIVATING

BQS 560 | PROJECT MANAGEMENT

MOTIVATING

The motive and reasoning for specific decisions Within the context of the film, self-efficacy and

and acts are one of the most important aspects of goal setting should be explored. Gardner's

human conduct. Several of these are depicted in ambition to become a stockbroker is a stimulus.

the film. The concept of distributed justices The cornerstone of his drive is the inner

underpins the Equity Theory, which was created motivation to provide for his family, mixed with

by psychologist John Adams in 1963. Equity is a the extrinsic motivation of a high-paying work.

fairness notion based on costs and rewards in the However, given his life situation and

context of business and organizations. According socioeconomic background, these objectives are

to the hypothesis, people seek out partnerships in difficult to achieve. Despite this, Chris' personality

which their net costs and rewards are like those type makes the challenge a motivating force for

of their peers. If a person is not fairly him. He was pushed to conquer barriers by his

compensated, they will become distressed and try own self-efficacy. Meanwhile, he can climb out of

to rectify the situation. In theory, this means that poverty with effort.

an individual will be motivated to change their

method and work harder until they attain their Motivation is a significant indication in
goal. This theory is based on a balance of inputs organizational culture that can reflect performance
(effort, hours worked) and outputs (salary, and achievement of goals. It assists in giving
benefits). direction and substance to the "pursuit of
happiness." In other words, because there is a
In the film, when Gardner first sees the complicated relationship between individual needs
stockbroker arrive in an expensive vehicle in the and organizational goals, Maslow's hierarchy can be
movie, he notices the disparity. He sees the directly linked to motivation. Physiological needs are
people who work in the sector as actually happy met by paying employees a compensation that
because of their socioeconomic standing and allows them to support themselves. Job security and
wonders why he can't be like them. This proper working conditions are provided to meet
motivates him to try to re-establish equity by safety requirements. Interpersonal interactions and
learning the trade and applying for a position professionalism among peers and management help
within the company. Gardner believed that this to build social features. Promotion and recognition
notion would make him happy and allow him to with positive comments can help to meet self-esteem
provide for his family.

needs. Meanwhile, self-actualization is evident in

the provision of opportunity for employees to

advance and develop depending on their abilities
- 1 2 -(Jonas, 2016).

BQS 560 | PROJECT MANAGEMENT

MOTIVATING

Motivation is a significant indication in

organizational culture that can reflect

performance and achievement of goals. It

assists in giving direction and substance to the

"pursuit of happiness." In other words, because

there is a complicated relationship between

individual needs and organizational goals,

Maslow's hierarchy can be directly linked to

motivation. Physiological needs are met by

paying employees a compensation that allows

them to support themselves. Job security and

proper working conditions are provided to meet

safety requirements. Interpersonal interactions
and professionalism among peers and Social values are key factors of motivation and
management help to build social features. success in businesses. Coworkers, job obligations, and
Promotion and recognition with positive professional self-fulfillment all provide opportunities
comments can help to meet self-esteem needs. for recognition and praise. These factors, coupled
Meanwhile, self-actualization is evident in the with monetary incentives, continue to drive workplace
provision of opportunity for employees to performance and development. Intrinsic motivation
advance and develop depending on their has the greatest impact on productivity, regardless of
the type of organisation. As a result, firms with a
abilities (Jonas, 2016).
strong company culture that supports the

development and maintenance of hygiene demands

tend to have the most satisfied and productive staff

(Burton, 2012). This technique explains why Gardner

was able to succeed as a stockbroker while failing as a

bone density scanner salesman in the context of the

movie. Gardner benefited from the internship, even

though it was unpaid, because it pushed candidates

with the prospect of a reward. The company's culture

is built on the acknowledgement of talent and the

appreciation of results. Gardner obtained the

- 1 2 i-nternship and, later, the job because of exceeding
- 1 3 e- xpectations.

BQS 560 | PROJECT MANAGEMENT

04
RECRUITING

BQS 560 | PROJECT MANAGEMENT

RECRUITING

Project management is the application of processes, methods, skills, knowledge and experience to
achieve specific project objectives. One of the most important tasks in a project management is
recruitment. Therefore, recruiting is critical assignment for a project to be successful. A recruiter finds
qualified candidates for a job opening and works to meet the demands of both the employer and the
employee throughout the hiring process. The recruiter owns the end-to-end process of talent
acquisition. Some of the key responsibilities of the recruiter include meeting with the hiring manager
after the organization opens new job requisition, attracting and sourcing candidates, pre-screening
and presenting qualified job candidates to the hiring manager, serving as the employee brand
ambassador, while internally and externally soliciting employee referrals.

One of the factors that let companies grow successfully is making the right recruitments. The
recruiting role in project management entails a variety of actions, including the process of actively
seeking out, finding and hiring candidates for a specific position or job. The recruitment definition
includes the entire hiring process, from inception to the individual recruit’s integration into the
company. This was beautifully depicted in the 2006 blockbuster “The Pursuit of Happyness” by
Gabriele Muccino, starring Will Smith as Christopher Gardner.

A recruiter should not judge a book by its cover in order to make a decision. It is crucial for a recruiter
to be able to see beyond physical appearance. The importance of decision making lies in the way it
helps you in choosing between various options. Before making a decision, there is a need to gather all
available information and to weigh its pros and cons. It is crucial to focus on steps that can help in
taking the right decisions especially when recruiting. In the movie, Christopher Gardner had to go to
an interview for intern stockbroker in his shabby clothes. Despite his appearance, the interviewers try
to understand Gardner’s situation. The interviewers learn about Gardner’s competency during the
interview. They also noticed that despite his circumstances, Gardner managed to arrive on time. The
interviewers later give Gardner a role as an unpaid internship. He would be amongst 20 interns
competing for a paid position as a stockbroke-r.1 2 -

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BQS 560 | PROJECT MANAGEMENT

RECRUITING

Next, recruiters deal with a lot of information Also, communication is one of the most essential
related to the people in the departments that are recruitment skills because not only are recruiters
hiring and the candidates themselves. That's why the crucial link between candidates and the
successful recruiters need to have an eye and an company, but they also have a variety of other
ear for detail. After all, even one missed detail responsibilities that require well-honed
can result in a bad hire, reputational damage, communication skills. According to Dauphinais in
and wasted time and hiring resources. In a survey his work in 1997, leaders must develop and
done by Chris Denny in his research ‘Attention to communicate a vision in a way that includes
Detail’ in 2020, executives said that the primary employees. Great recruiters are able to read
effects of low attention to detail are decreased candidates well, engage their active listening
product quality, productivity, employee morale, skills, effectively relay information about the job
and decrease customer service quality. When the role, convey candidate information to relevant
product of an employee's work is your workforce, people, encourage candidates to move forward in
it's easy to see why poor attention to detail can the hiring process and also relay disappointing
lead to lower quality of hire. job rejection news. Furthermore, recruiters with
these communication skills don't just improve
productivity. It will improve the candidate
experience because candidates will feel heard and
respected thanks to your recruiter's ability to
listen and keep them informed. According to
Dauphinais in his work in 1997, leaders must
develop and communicate a vision in a way that
includes employees.

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BQS 560 | PROJECT MANAGEMENT

CONCLUSION

Communicating, leading, motivating and recruiting
are human skills that managers need to apply in
organisation. To speak appropriately with a diverse
group of people while maintaining good eye contact,
demonstrate a varied vocabulary and tailor your
language to audience, listen effectively, present ideas
appropriately, write clearly and work well in group,
communication skills are required. A manager is
entrusted with a leadership role and is in charge of
directing a group of employees within a firm or
organisation. Effective leaders are able to
communicate effectively, encourage their teams,
manage and allocate duties, listen to feedback, and
solve problems in a constantly changing environment.
As great manager must motivate their employees to go
above and beyond for their companies. Simply offering
a fair wage is not enough. Besides, a manager can
encourage employees in variety method, including
employee self-esteem through recognition and prizes,
or giving new duties to boost their interest in the firm.
To inspire productivity and passion, managers must
learn which motivators work best for the employees.
Lastly, as a recruiter need to have common skills that
effective at jobs. these are combination of hard and
soft skills that are either characteristic in the
recruiter’s personality or gained. Being a successful
manager can be difficult at times, and in order to
thrive in this role, manager need to understand that
their success is closely linked to that of your team. As a
great manager, motivate employees, because happy
employee brings more productivity and respect to their
manager.

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BQS 560 | PROJECT MANAGEMENT

REFERENCES

1. Anchal Luthra & Dahiya, R. (2015). Effective leadership is all about communicating effectively:
Connecting leadership and communication. International Journal of Management & Business
Studies, 43-48.
2. Attention to Detail. (2020, January 4). Statistics About Attention To Detail at Work - Attention
to Detail. Retrieved January 15, 2022, from Attention to Detail website:
https://attentiontodetail.com/2020/01/03/statistics-about-attention-to-detail-at-work/
3.Dauphinais, W. (1997). Forging the path to power. Security Management, 41, 21-23
4. Hughes, R. L., Beatty, K. C., & Dinwoodie, D. L. (2014). Becoming a strategic leader: your role
in your organization's enduring sucess. San Francisco: A joint publication of The Jossey-Bass
Business & Management Series And The Center for Creative Leadership.
5. Kham, T. Z. (2018). Transformation of Project Management in Industry 4.0. Research Gate, 2-8.
6.Lewis, D. A. (2021). Life cycle and methodology . Retrieved from Introduction to Project
Management : https://www.projectsmart.co.uk/lifecycle-and-methodology/introduction-project-
management.php
7.Motivating an Organization | Boundless Management. (n.d.).
Https://Courses.Lumenlearning.Com/Boundless-Management/Chapter/Motivating-an-
Organization/. https://courses.lumenlearning.com/boundless-management/chapter/motivating-an-
organization/
8. Muccino, G. (Director). (2006). The Pursuit of Happyness [Motion Picture].
9.Psychology in “The Pursuit of Happyness” Film | Free Essay Example. (2021, July 4).
StudyCorgi.Com. https://studycorgi.com/psychology-in-the-pursuit-of-happyness-film/

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BQS 560 | PROJECT MANAGEMENT

EDITOR

AZUREA BINTI TALIB AZMI NUR KHALISA BINTI AHMAD ZAWAWI
2020960215 2020968235

SYAFIQ BIN MUHAMAD SOLEHIN NAJMI BIN MD KAMAL
2020967747 2020974963

WAN NURHANA NAZIERA BINTI WAN NAWANG

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2020961137

PRO.JANUARY 2022
MG

PROJECT MANAGEMENT