INFORMATION & RESIDENCE SERVICES
Sawasdee krab! “Sawasdee” is our way of welcoming you to Doha and Centara West Bay Hotel & Residences Doha. Through our unique Thai culture and graciousness, I trust you will make our Hotel & Residences, your home away from home. Whether you are staying with us for business or pleasure, I encourage you to discover all that Doha and Qatar has to offer. Please browse through our guest directory to find out about our unique venues; Thai Kitchen - the all-day dining Thai Kitchen Restaurant serving Thai, Qatari and International gastronomy. Dalchini - Progressive Indian Cuisine. Modern Indian Cuisine serving Artisan Contemporary dishes. The Mezze House - A modern Lebanese Resto-lounge serving masterfully handcrafted beverages and scrumptious mezze platters and grills. We also have our Cenfit Fitness Center, offering Indoor swimming pool, Kids pool, gym, sauna & steam rooms, studio for yoga & aerobics, and personal training allowing you to reach your personal fitness goals. If there is anything we can do to make your stay more pleasant, please do not hesitate to contact me or any of our guest service associates. Yours Sincerely, SEAN R. SPINKS General Manager Centara West Bay Hotel & Residences Doha #THEPLACETOBE
A ADAPTERS The voltage in Doha is 220 volts, a universal plug is available upon request in case you need to use any other plug. For this matter please contact our Front Desk at extension No. #1 AIR CONDITIONING For your comfort and convenience every room has its own centralized air-conditioning system. The temperature and fan settings can be adjusted accordingly to your convenience by using the control panel attached to the unit. AIRLINE INFORMATION Please note that it is important to reconfirm your return flight 72 hours prior to your departure. B BABY COTS Baby cots are available upon request subject to availability, please contact our Front Desk at extension No. #1 BABY SITTER For more information, please contact our Front Desk at extension No. #1 BUSINESSCENTRE The Business Center offer the following services • Internet • Photocopy For more information, please contact our Front Desk at extension No. 1# BEVERAGES For a comprehensive range of beverages. Please refer to the Room Service Menu.
C CAR PARK Complimentary Valet Service is available at main entrance. CAR RENTAL Please contact our Concierge at extension No. #1 CHECK IN TIME Please be advised that our check in time is after 15.00 hrs, early check in may be requested through Front Desk and it is subject to room availability. For any guarantee early check in before15.00 hrs, charges will be applied. CHECK OUT TIME Please be advised that our check out time is before 12.00 noon. Extended check out time may be requested through Front Desk and it is subject to room availability, charges will be applied. CONCIERGE Please contact our Concierge Desk at extension No. #2 CREDIT CARDS The Credit Cards accepted are Visa, Master, American Express And Diner Club only. CURRENCY The local currency is the Qatari Riyal. For more information regarding currency exchange in our residence, please contact our Front Desk at extension No. #1
D DOCTOR/ DENTIST If you require medical attention, please contact our Front Desk at extension No. #1 DO NOT DISTURB Should you wish not to be disturbed while in your room, please switch on the Do Not Disturb sign which is located at the main entrance. Kindly contact Operator at extension No. 0 if you do wish not to receive any incoming calls. DRESS CODE In respect of local custom and tradition, we would appreciate if guests would refrain from wearing clothing that may seem offensive to local custom. E EMBASSIES For more information, please contact our Front Desk at extension No. #1 EMERGENCY In the event of emergency please call Operator at extension number 0 EXTRA BED An additional charge will be applied if you wish to request an extra bed, please contact our Front Desk at extension No. #1
F FACSIMILE SERVICE For more information, please contact our Front Desk at extension No. #1 FIRE DETECTION AND ALARM To ensure the safety of all our guests, your residence is equipped with an extensive fire detection system. Please read the safety regulations and emergency procedures section at the Safety and Security Section of this Directory for complete instructions. Please familiarize yourself with the Emergency Plan at the back of room main entrance door to find the nearest exit. FOOD AND BEVERAGE A wide selection of food and beverages are available from In-Room dining as well as in our Restaurants. For more information, please contact In-Room dining at extension No. #3 G GIFT SHOP Gift shop is available on ground floor, for more information please contact our Front Desk at extension No. #1 GOLF For those who wish to tee off during their stay in Doha, the Doha Golf Club at the northern end of West Bay is the answer. This Peter Harradine-designed, -18hole (par 72 Championship) has hosted the Qatar Masters, a PGA European Tour event, and is the first golf course built in the Middle East. The Doha Golf Club also features a 9 - hole Academy Course for novices. For more information please contact our Conceirge at extension No. #1
H HAIRDRYER Every room is equipped with a hairdryer inside the master bathroom please do not expose your hairdryer to any water source. Planninga return visit or a trip to anyother Centara properties please visit our website centarahotelsresorts.com. For more information, please contact our Front Desk at extension No. #2 ICE You will find ice bucket in your room. Should you require additional ice, please contact our In Room Dining at extension No. #3 HOTEL RESERVATIONS INTERNET AND WIRELESS ACCESS Wireless high-speed internet is available in all guest rooms and public areas. For assistance, please contact Front Desk at extension No. #1 IRON AND IRONING BOARD Iron and ironing board are available in the wardrobe in your room. K KEY CARDS Your room key is issued upon arrival and for security please keep it with you at all times. I
L LOCAL TIME Doha, Qatar time is GMT 3+ hours LIMOUSINE For transportation arrangements, please contact our Concierge Desk at extension No. #2 MAINTENANCE Should you find any defects in your room, please contact our Front Desk at extension No. #1 LOST AND FOUND For inquiries regarding lost and found items, please contact Front Desk at extension No. #1 LUGGAGE ASSISTANCE For assistance, please contact our Bellman at extension No. #2 M MESSAGE & MAIL Please contact our Front Desk at extension No. #1 MINI BAR Should you wish to fill your refrigerator order additional beverages please refer to our MiniBar menu or call for In Room Diningat the extension No. #3
N NEWSPAPERS We are offer of Local English and Arabic newspapers at the Lobby Area. If you wish to have a newspaper delivery to your room, please contact our Front Desk at extension No. #1 P PETS Pets are not allowed in the residences premises. PRAYER MATS/ HOLY QURAN For our Muslim guests, the residence provided prayer mat along with the Holy Quran during your stay with us. Should you require any assistance please contact our Front Desk at extension No. #1 Q QIBLA DIRECTION Every room has the Qibla direction placed on the room ceiling. R RELIGIOUS CEREMONIES & SERVICE Please contact our Concierge Desk at extension No. #2
S SPECIAL NEEDS GUEST Guests with special needs are requested to notify the Front Desk in order to be assisted in the event of a residence evacuation. SAFETY DEPOSIT BOX Please be advised that the residence is not responsible for any valuables items left in your room. For security, A safe deposit box has been installed in your room. Should you experience any difficulties, please contact our Front Desk at extension No. #1 SECURITY SERVICE Car park and lobby entrances are controlled by our security officers. The security service operates 24 hours a day for your own safety, visitors will only be allowed up to your residences after your authorization and with visitor’s proper ID or Passport copy left at the Front Desk. SHOE SHINE The service is upon request. Please contact our Front Desk at extension No. #1 SHOPPING/ SIGHTEEING For shopping information and variety of sightseeing options, please contact our Front Desk at extension No. #1 SHISHA Smoking shisha is not permitted in any of the hotel rooms. STAMP Please contact our Front Desk at extension No. #1
T TAXI SERVICE To arrange a taxi service to any destination in Qatar (booking in advance is recommended), please contact our Concierge Desk at extension No. #2 TELEPHONE For assistance with dialing any number and call charges, please contact Operator at extension No. 0 • Outside line – Dial 9 • Reception assistance – Dial Extension No. #1 • Operator assistance – Dial 0 • Emergency assistance – Dial 0 • Room to Room calls – please add 7 before the room number • International Calls – Dial 9 + Country Code + telephone number TELEVISION A wide range of satellite television and radio channels are available in all rooms. Please refer to the TV channel guide in your room. TOILETRIES If you require a new set of amenities or supplies, please contact our Front Desk at extension No. #1 U UMBRELLA Umbrellaprovided at Lobby are upon request and it is subject to availability,please contact our Front Desk at extension No. #1
V VISITOR / GUESTS In the interest of the residence security, visitors are not allowed to be hosted in your room unless registered at the Front Desk or please contact at extension No. #1 W WAKE UPCALL Should you wish to have a wake- up call please contact our Operator at extension No. 0 WHEELCHAIR For assistant, please contact our Front Desk at extension No. #1
TELEPHONE SERVICES
How to Dial an IDD Call The following steps are to connect to an International Telephone number when making an IDD call: 1. Dial ‘9’ for an outside line and wait for a dial tone 2. Enter access code ‘00’ 3. Enter destination country code 4. Enter area code 5. Enter telephone number To IDD Destinations Information relating to individual destinations to which IDD services are available is included in this Guide for your convenience. For any assistance, please contact our Call Centre. To Non-IDD Destinations Calls to destinations not listed in the IDD service, reverse charge calls, and international telephone calls can be made with the assistance of a telecommunication operator at the International Telephone Exchange. Please contact our Operator for assistance. Note For international calls made via our Hotel, a minimum charge of 3 minutes, plus subsequent minutes, (if any), will apply. A surcharge applies for operator-assisted collect calls, or Home Direct Service Calls. TELEPHONE SERVICES
Hotel Information Services Centara West Bay Hotel & Residences Doha Address: Diplomatic Street P.O. Box 23628, Doha - Qatar West Bay, Doha, State of Qatar Hotel number: + 974 4009 5555 Fax number: + 974 4009 5556 Email address: Website: [email protected] centarahotelsresorts.com Useful Telephone Numbers Emergency (Police or Ambulance) 999 Worldwide Emergency Number 112 KAHRAMAA – Electricity and Water 991 Local Directory 180 International Calls Enquires 150 Time 141,140 Doha Scurrilities Market +974 4433 366 6 Qatar Public Library +974 4438 9888 Visual Arts Centre +974 4467 6 2 5 1 Qatar University +974 4485 222 2 Doha Airport Air Traffic & Flights Inquiry +974 4462 999 9
Qatar Chamber of Commerce Useful Telephone Numbers Qatar National Museum +974 4444 2 1 9 1 Qatar Meteorological Department +974 4465 6590 Youth General Authority +974 4 43 1 637 2 Hamad General Hospital +974 4439 4444 Red Crescent Society +974 4443 5 1 1 1 Doha Port Customs +974 4445 7246 Customs & Ports Authority +974 4445 7457 Qatar Emergency +974 4432 5959 Doha Airport Customs +974 4462 11 0 4 Qatar Post Authority +974 4446 4000 Doha Port Passports +974 4445 7457 Department of Publications +974 4442 737 3 Doha Airport Passports & Security +974 4462 2 10 5 Medical Commission +974 4467 9 1 1 1 Doha Airport (Instant Visas) +974 4462 2 10 5 Doha Airport (Prearranged Visas) +974 4462 1 7 5 1 Public Relations at the Ministry of Interior +974 4484 9444 Traffic & Patrol Police Department ++974 974 4455 4489 90661 1 61
Important Local Phone Numbers Ministries Ministry of Endowment and Islamic Affairs +974 4447 077 7 Ministry of Economy and Commerce +974 4494 5555 Ministry of Education +974 4494 1 1 1 1 Ministry of Foreign Affairs +974 4433 4334 Ministry of Interior +974 4484 9525 / + 974 4484 9 5 10 Ministry of Defence +974 4 46 1 4 1 1 1 Ministry of Municipal Affairs and Agriculture +974 4433 6254 / + 974 4441 3 3 3 1 Ministry of Energy and Industry +974 4484 6444 Ministry of Justice +974 4484 222 2 Ministry of Labour and social Affairs +974 4484 1444 Ministry of Finance +974 4446 1444
Banks & Currency Exchange Qatar Central Bank +974 4445 6456 Qatar National Bank +974 4440 777 7 Commercial Bank of Qatar +974 4449 000 0 Doha Bank +974 4445 600 0 Qatar Islamic International Bank +974 4438 5888 Qatar Islamic Bank +974 4444 8444 AlRayan Bank +974 4425 333 3 AlFardan Exchange +974 4440 8408 Qatar Development Bank +974 4442 16 0 0 Arab Bank +974 4438 777 7 Mashreq Bank +974 4441 3 2 13 Alkhaliji Bank +974 4499 600 0 HSBC +974 4438 2 13 8 Standard Chartered Bank Qatar +974 4441 4646
Airline Companies Qatar Airways +974 4449 666 6 Gulf Air +974 4445 5444 Air Arabia +974 4432 2 1 1 1 Saudi Arabian Airlines +974 4444 0 1 2 1 Kuwait Airways +974 4443 5340 Emirates +974 4438 4477 Oman Air +974 4444 0466 Etihad Airways +974 4436 6657 Royal Jordanian +974 4435 14 2 2 Tunis Air +974 4445 830 6 Moroccan Airway +974 4445 830 6 Egypt Air +974 4445 8325 Cathay Pacific +974 4445 8 3 18 Lufthansa +974 44 3 1 063 3 Sri Lankan Airlines +974 4444 6345 Alitalla +974 4432 14 2 7 British Airways +974 4432 1434 Turkish Airlines +974 4443 303 8
Airline Companies Air France +974 4432 12 0 8 Austrian Airlines +974 4444 1 1 6 1 KLM +974 4444 032 0 American Airlines +974 4443 660 0 Air India +974 4442 6889 Indian Airlines +974 4435 6040 Biman Air Bangladesh +974 4441 3054 Iran Air +974 4441 5 3 18 Pakistan International Airlines (PIA) +974 4441 802 2 Thai Air +974 4441 866 6 Sudan Airways +974 4444 1 1 5 9 Nearby Recreation & Entertainment Doha is a magicalcity with an abundance of sights and activities. From the landscaped,crescent-shaped cornich, the sandy desert backdrop contrasting with the sparkling blue waters of the gulf, Doha caters for all tastes. We have included the most popular points of interest to give you a sampling of what our city has to offer. We suggest you call in advance to confirm hours of operation and admission fees. Our concierges or Residence Services Desk is always at your service to provide additional information, or plan entire itineraries. Please call or visit our Concierge Desk, located at the lobby level for assistance.
Attractions Attractions Al Bidda Park Al-Rumaila Park Corniche Bay Doha Fort Ethnographic Museum (Wind Tower House) The Museum of Islamic Art Park 6/5 Qatar National Museum Souqs Souq Waqif (Old Souq) Souq Al Asiery Nasser Bin Saif Souq Al Deira The Gold Souq Souq Al Jabor Historical Places Al-Ghuwair Al-Jassasiya Al-Thughb Fort Al-Wajbah Fort Al-Rakiyat Fort Al-Zubarah Barzan Tower Marroub Fort Umm Salal Mohammed Fort Tours Adventure Activities Desert Safari Trips 4 Wheel Drive Tours Deep Sea Fishing Dhow Cruises
Postal Services Aramex + 974 4450 6 6 1 1 DHL Qatar + 974 4458 7888 Fedex + 974 4443 4409 UPS + 974 4465 060 6 Theatres & Cinemas City Centre Cinema + 974 4493 4934 Flik Cinema + 974 4442 083 8 Landmark Cinema + 974 4488 16 7 5 Novo Cinemas + 974 4 0 3 1 5800 The Mall Cinema + 974 4467 866 6 Qatar National Theatre + 974 4483 124 6 Vox Cinema + 974 4 48 1 16 8 2 Shopping Blue Salon + 974 4493 4934 City Centre + 974 4483 0582 Doha Festival City Mall + 974 4035 4444 Lagoona Mall + 974 4433 5555 Mall of Qatar + 974 4034 600 0 The Gate Mall + 974 4407 7 2 0 1 Please visit our Concierge Desk for directions or further information.
RESTAURANTS & BARS
TYPE OF CUISINE: LOCATION: OPENING HOURS: RESERVE A TABLE: Progressive Indian Cuisine Ground Floor 12:00 - 23:30 hrs. DIAL 5520 WhatsApp +974 3001 5360 Drawing on the diversity of India’s regional cuisines, the team at Dalchini Restaurant & Bar serves a selection of progressive Indian dishes delicately balancing creativity and authenticity in a modern atmosphere. The a la carte menu features both vegetarian and non-vegetarian dishes. Located on the ground floor, Dalchini Restaurant & Bar welcomes guests for lunch, dinner and Social brunches in a soothing environment that combines hues of green, splashes of vivid colours and dimmed lighting. Lebanese Cuisine Ground Floor 16:00 - 23:30 hrs. DIAL 5515 WhatsApp +974 3001 5360 TYPE OF CUISINE: LOCATION: OPENING HOURS: RESERVE A TABLE: Located on the ground floor. Stylisticallydesigned as you would expect of a trendy Lebanese Resto-Lounge, there is a lot more on offer than just the aesthetics. The menu is filled with flavourful modern mezze selections, freshly grilled meat options and delectable house desserts such as the signature ‘Cheese Kunafa’. The masterfully handcrafted cocktail list and the designer House signature drink ‘Baklava New Fashion’ are sure to become favourites. THE MEZZE HOUSE
TYPE OF CUISINE: LOCATION: OPENING HOURS: RESERVE A TABLE: Thai & International Cuisine 1st Floor 06:30 - 23:30 hrs. DIAL 5530 WhatsApp +974 3001 5360 Located on the first floor, Thai Kitchen introduces a flavourful journey through Thailand’s four regional cuisines. Choose from the extensive Thai Kitchen a la carte menu or tabletop buffet concept, a true culinary treat for all Thai food lovers made by Thai chefs using the freshest ingredients available. The restaurant also acts as a social hub offering an extensive menu featuring Arabic and International cuisines plus daily Happy Hour and broadcast live sporting events. TYPE OF CUISINE: Healthy Salad bowls, pre & post workout smoothies, coffee and teas 3rd Floor 08:00 - 22:00 hrs. DIAL 5535 LOCATION: OPENING HOURS: RESERVE A TABLE: Eating made healthy, for those who need an energy boost and strive to feel their best, healthy bowls of goodness and wellness smoothies await you as a quick grab and go or dine-in concept. Whether you are looking to fuel your intense workout or getting the needed antioxidants after a personal training session, each signature menu item is curated with your body’s specific nutritional needs in mind. Conveniently located on the 3rd floor next to Cenfit Fitness Centre, the Cenfit Cafe our team has your nutritional goals covered.
TYPE OF CUISINE: OPENING HOURS: RESERVE A TABLE: Middle Eastern, Thai, Indian and International Cuisines 24-hours DIAL 5530 Offering a selection of Middle Eastern, Thai, Indian and International cuisines that includes our all-time favourite kid’s menu for your little ones. Start the day with a hearty breakfast in the bed or opt to enjoy Centara’s daily happy hour in the comfort of your spacious apartment. The in-room dining menu is available around the 7/24. Special family sharing menu and select Thai, Indian, Arabic set menus are available and can be customised to your tastebuds, make for a great nutritional option for your family’s dining needs. TYPE OF CUISINE: OPENING HOURS: RESERVE A TABLE: Burgers - Real Aussie Gourmet 12:30 - 23:30 hrs. DIAL 5530 WhatsApp +974 3001 5360 FRESH BOLD & TASTY, real Aussie gourmet made with fresh ingredients and 100% Angus beef. Virtual restaurant concept, available for drive-thru, takeaway and delivery through Talabat, Rafeeq, Snoonu and Deliveroo Place your order now and you will be amazed! IN-ROOM DINING
GUEST SAFETY GUIDE
We are Obligated to Make the Following Comments To ensure your privacy, hotel staff are trained not to disclose any information about registered guests including room numbers to any third person. They are also trained to confirm the identity of any guest who asks to be let into a guestroom or Suites without a key. • In accordance with the laws of Qatar, gambling is prohibited in any areas of the hotel. • The hotel may refuse entry to any outside vendors. • Guests are advised to use the in-room safes to keep their valuables including mobile phones, cameras and Laptops. Kindly be reminded that the use of in-room safe is at your own risk and discretion. The hotel is not responsible for any loss of cash or valuable items. Large items can be left for safekeeping with the Front Office. • Showing large amounts of cash will be a temptation. Please refrain from carrying large amount of cash and charge services to your billing account of your room. • Please keep a close eye on your personal belongings in all public areas both inside and outside the hotel. • Please contact Front Desk for any LOST and FOUND articles. Items left unclaimed will be disposed of after three months at the hotels discretion. • When entering or leaving your room, please double check to ensure that your door is properly locked. • When in your room, double check that your door is locked. • Please use the door viewer to check the identity of your visitor before opening the guest room door. • Do not admit strangers into your room. Any suspicious person should be reported to Front Desk immediately. • When you are unsure of an employee’s identity, please call the Front Desk. •
FIRE SAFETY AND PRECAUTIONS Fire Safety and Precautions • Smoking is not allowed in the non-smoking rooms, and subject to a fine. • Please take note on how you would vacate your room when it is dark or if there is smoke. • Please remember the location of the fire alarm and fire extinguishers. • Please make sure all cigarettes are properly extinguished before you retire for the night. • The uses of heating appliances such as hot plates, burners and using fireworks are strictly prohibited in the hotel. • Know where your key is at all times. Emergency Floor Plan is Located at the Back of Your Room Door. Should you have any problems with the electrical switches or sockets in your room, please inform Guest Services immediately. In the event of fire Fire Team Report it immediately to the Call Centre, extension 0. Leave your room and take your key with you. Go to the corridor and make your way to the Assembly Point. Above all, don’t panic. Help is on the way. The hotel has a fire fighting team on duty permanently. Notwithstanding the above, have a great stay!
EMERGENCY EXITS Activate the nearest break glass call point or call extension “0” and provide the following information: • Name • Room Number • Location of fire or nature of emergency • Leave the building immediately via the designated route • Do not run, remain calm and follow instructions • Do not return to you room to collect personal belongings Emergency Floor Plan is Located at the Back of Your Room Door. Should you have any problems with the electrical switches or sockets in your room, please inform Guest Services immediately. PREVENTION To avoid such emergency, especially fire, please do observe the following precautions in your room: • In all smoking rooms, extinguish cigarettes before leaving the room or retiring for night and never smoke while in bed • Do no dry wet clothes over lampshades
EVACUATION ALARM On emergencies, there will be an alarm that will prompt you to evacuate the premises. Once the alarm sounds, please do the following calmly: • Move steadily and continuously at all times, never run • If there is smoke in the corridor, stay as low as possible when moving and if necessary, move on with your hands and knees • Proceed to the nearest emergency exit and leave the buildingor proceed to the Refuge Area onthe 21st floor • Go straight to the emergency assembly point • Remain calm and follow instructions given by the Evacuation Staff Member • Go straight to the emergency assembly point PERSONAL SAFETY Your door is fitted with a double lock facility, which is attached from inside. We recommend that you use this feature whenever you are in your room to add security and privacy particularly at night.
CENTARA’S GREEN PROGRAMME
CENTARA’S GREEN PROGRAMME At Centara Hotels & Resorts, we give great significance to the environment. We have also developed a comprehensive policy to promote business practices that help preserve the environment. Our goals are to ‘Reduce-Reuse-Recycle’ as much as we can. Electric Energy Conservation: We have implemented an energy management system and best practices to reduce energy use. We implemented a change of traditional incandescent light bulbs with energy-saving bulbs, using energy-efficient refrigerators in all bedrooms, scheduling preventive maintenance plans and using alternative energy sources, such as non-consumptive solar for heating and cooling. We kindly request you to assist us with the following; Green tips: • Turn off everything when you are not in the room. This includes lights, heat, air conditioning, and television. • Close curtains to ensure natural insulation of the room. • Use the air conditioner with care. Set the indoor temperature at 24 °C and never leave the air condition on when leaving the room or when doors or windows are open. • Use windows for natural light during the day, instead of lights.
CENTARA’S GREEN PROGRAMME Water Conservation: We have implemented water conservation practices by asking our valued guests to place our ‘Environmental Card’ on the side of the bed if you wish not to have your bed sheets being changed daily as well as placing your used towel on the towel rack and it will not be laundered daily. This practice will help us to save thousands of litres of fresh water a month while also reducing wastewater and reducing the use of chemical and energy resources. Green tips: • Use towels and bed linens more than once. We offer a card for you to place on the bed allowing you to use the same linens throughout your stay. • Do not leave water running while brushing teeth. • Take shorter showers.
CENTARA’S GREEN PROGRAMME Waste Management and Recycling: Centara Hotels & Resorts is committed to preserving our environment and we have instituted our recycling programmers. In each hotel we have established a recycling system for all kind of materials, including paper, plastics, glass, metals and cardboard. Most of the materials in guest rooms are collected and recyclable such as cans, bottles, newspapers, magazines and paper. We are determined to preserve a healthy environment. Of our bathroom amenities are made from environmentally friendly packaging. All paper packaging is recycled. All bottles are manufactured in clear PET and can be recycled. All bottled ingredients and soaps are biodegradable. Green tips: • Recycle glass, plastic and paper. • Bring your own toiletries to minimize waste from the prepackaged toiletries. • Use public transportation and/or walk or ride bicycles, which the location offers. • Utilized hotel dining rooms to decrease disposable items that come with take-out meals and eating on the road.
C EN T A R A EA R T H C A R E Dear Guest, At Centara Hotels & Resorts, we demonstrate our commitment to sustainability by growing our global presence while respecting the environment. Our integrity has allowed Centara to achieve meaningful success in business, building a reputation as both a hospitality leader and an ethical corporate partner. As we grow, Centara will continue to protect our planet, support local communities and create positive sustainable impacts. To learn more about our commitment to sustainability, please scan here.
C EN T A R A EA R T H C A R E LIVING THE GREENER LIFE Every little bit counts and at Centara we encourage everyone to participate. Here are some easy tips that you can practice during your stay with us. Energy Conservation: • Turn off everything when you are not in the room. This includes lights, air conditioning, and television. • Take the stairs if possible and avoid the lift. You can burn about 0.17 calories for every step you climb. • Unplug electrical appliances when you are not using them. Any electrical device that has an external power supply connected to it will continue to consume electricity even when powered off or in standby/ sleep modes. • Adjust the air-conditioning temperature to 25 degrees, which is the ideal temperature to regulate power usage. • Take a cool water shower to help reduce energy consumption from producing warm/hot water. • Use windows to harness natural light during the day instead of artificial light.
Water Conservation: • Opt for a rejuvenating shower instead of a bath. • Use towels and bed linens more than once. We offer a ‘Going Greener’ card for you to place on the bed allowing you to use the same linens throughout your stay. • Simply cutting one minute off your shower time and turning off the tap rather than keeping it running while shaving, brushing your teeth, washing your face, and scrubbing your hands can help save gallons of water every day. Waste Reduction: • Please make sure there is no food waste from your meals as we try to save the planet and its resources. • Utilise hotel dining rooms to decrease disposable items that come with take-out meals. • Bring your own toiletries to minimize waste from the prepackaged toiletries. • We send the recyclable waste materials for recycling. Please dispose of recyclable waste such as glasses, plastics, cans, and paper in the waste segregation bins provided throughout the property. C EN T A R A EA R T H C A R E