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AFRICA
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Airports, Food & Beverage, Tire & Automotive and Industrial Manufacturing.

November / December 2020



EDITOR’S NOTE November / December 2020

EDITOR’S

NOTE

I fell in love with the supply chain management profession and
wanted to become a integral part of this exciting and dynamic
profession, and what better way to do this than to create a
platform that serves the community with new ideas and updates
that can help develop and grow individuals and organisations
in the profession. Supply Chain Management is fundamental
to each and every business, spans across industries, and
sectors, Supply Chain Management provides the opportunity for
collaboration, improved competitiveness and global interaction.

Following your dream isn’t easy and there are often
insurmountable obstacles and challenges along the way but
creating a publication to serve this profession has been a dream
of mine for a very long time and I’m proud of myself for having
had the courage to pursue it. I’d like to take this opportunity to
thank all my clients for their incredible support of this publication
and I look forward to continuing these relationships and
developing and creating new ones in the future.

I look forward to bringing more exciting information, updates and
topical articles about the profession to you in 2020.

Kind Regards

Lelanie Lane

100
95
75

25
5

03

SUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION

BUSINESS CONTENTS

FRONT COVER

Interroll

PULISHED BY 06 KNAPP

Lane Network Trading Co-Operative
E | [email protected] Migros Zurich
T | (011) 744 5038
F | (+27) 86 260 7077

DIRECTOR 09 JUNGHEINRICH
Our latest highlights
Lelanie Lane
E | [email protected] 12 STAB-A-LOAD
T | (011) 744 5038 Retail and E Commerce
www.supplynetworkafrica.com

MEDIA PARTNERS 17 SAPICS
19
Africa Energy Indaba Professional Body for Supply
SCALEX East Africa Chain Management
Eurasiayan
ACROW
ADVERTISERS
Best known for
Interroll Front cover its shelving and racking
Solutions4U Inside front
CHEP Inside back
Interroll Back cover

KNAPP 08 23 DEXION
Jungheinrich 11
Stab-A-Load 14 The Dexion Brand is
Simplex Consultare 16 consistently known around
Acrow 18 the world
Dexion 22
Universal Storage 24 15 SOLUTIONS4U
ZEBRA 27 Our best known producs
MetPro 28
SSI Schaefer 32
KROST 35
kemtek 38
tracmatic 41
Ctrack 42
Supply Network Africa 45

ENDORSING BODIES 25 SIMPLEX AGENCY

SAPICS The Association for When a trusted employee
Operations Management goes rogue
of Southern Africa
ASCP Association of Supply
Chain Proffesionals
SAAFF South African Association
of Freight Forwarders

4

November / December 2020

28 CHEP 41 CASLAD
Foldable plastic bins Expansion of the Caslad
factory

31 SERCO

Specialised
tautliner body

33 KONECRANES

Advanced hoist and crane
technology brings success for
Konecranes

36 SYSPRO

Digital transformation
bringing benefits to south
african businesses

Disclaimer 5
Opinions in this Publication are those of the authors and do not necessarily reflect those of this publication, its editorial
board, its editor or its Publishers. The mention of specific products in articles and advertisements does not imply that they
are endorsed or recommended by this Publication or its publishers in preference to others of a similar nature, which are
not mentioned or advertised. Reliance on any information contained in this journal is at your own risk. While every effort
is made to ensure the accuracy of editorial board makes no representations or warranties, express or implied, as to the
correctness or suitability contained and/or the products advertised in this publication. The Publisher shall not be liable
for any damages or loss, howsoever arising, incurred by readers of this publication or any other person/s. The Publisher
disclaims all responsibility and liability for any damages, includes pure economic loss and any consequential damages,
resulting from the use of services or products advertised in this publication. Readers of this publication indemnify and hold
harmless the publisher, its officers, employees, and servants for any demand action, application or other proceedings made
by any third party and arising out or in connection with the use of any services and/or products or the reliance on
any information contained in this publication.

SUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION

CO-OPERATIVE MIGROS ZURICH The picking process has to run
Zurich, Switzerland economically and accurately
in order to supply around 150
Migros is the largest Swiss retail In these regions you can find stores.
company with 631 stores in 104 Migros shops, 25 speciality
Switzerland. The company is markets, 47 catering What’s more, the physical
a conglomerate of the various establishments, 11 Migros and logistical features of fresh
cooperatives, public limited partners and more. With over articles must be taken into
companies and charities that 8,900 employees, Migros Zurich account because they require
form the Migros community. is one of the major employers gentle handling and cleanliness,
Its core business is food retail, in the region, with a turnover and have problematic delivery
represented by the Migros of about 2.5 billion Swiss francs cycles. Special attention lso has
stores of the regional co- per year. to be paid to the traceability
operatives, accounting for well of products on dispatch pallets
over 60 % of turnover. THE CHALLENGE and shop-friendly pallet
formation.
The Migros Zurich co-operative Every day at the Zurich location,
was founded in 1941 and today up to 1,400 dairy, convenience THE SOLUTION
has a membership of around and catering articles, including
323,000. Migros Zurich’s trading baked goods, arrive on site on With the FAST Picking solution,
area covers most of the Canton pallets either in standardized KNAPP offers the ideal system
of Zurich and the entire Canton Migros handling units or in concept for automatic, high-
of Glarus. It also includes the foldable crates from an external performance picking of
upper part of Lake Zurich and pool crate supplier. These units standard handling units. The
the bordering communities of are mostly heavy; therefore, core components include the
the Cantons of St. Gallen and manual picking would place a automatic depalletizing and
Schwyz. great deal of physical strain on palletizing machines, as
employees. well as the OSR Shuttle™
6 storage system.

CASE STUDY November / December 2020

For the automatic formation
of pallets, KiSoft Pack Master
calculates the optimal pallet
image so that handling units can
be stacked in a shop-friendly
manner, with ideal numbers of
load carriers.

The robust Powerline pallet
conveyor system and the
high-performance Streamline
container conveyor system link
the innovative technologies.
Following the successful
mplementation of the first FAST
Picking system for the fully-
automatic handling of the fruit
and vegetable range, Migros
decided to work with KNAPP
again.

7

The new simplicity KNAPP Logistic South Africa (PTY) Ltd
Longpoint Building, 2nd Floor
Evolution does not happen overnight. Building on more than
15 years’ innovation, market expertise and experience with Crn Montecasino Blvd & Witkoppen Rd
shuttles, KNAPP has succeeded in making the evolutionary 2191 Sandton | South Africa
leap into the future of warehouse logistics. With completely
new flexibility, efficiency and network technology, the [email protected] | knapp.com

OSR Shuttle™ Evo combines all the best
features from the world of shuttles in one
innovative, highly evolved system.

Ready for the new simplicity?

COMPANY PROFILE November / December 2020

COMPANY PROFILE QUESTIONNAIRE

Mr. Ralf Bangert WHO ARE YOUR MAJOR not reduce any salaries. We
Managing Director CUSTOMERS AND WHAT DO managed to bring new clients
YOU DO FOR THEM? on board and would consider
WHAT ARE YOUR BEST- Our customers consist of a this a successful year.
KNOWN PRODUCTS AND wide range major retailers,
SERVICES? FMCG, logistics, automotive WHAT WERE THE BUSINESS
We are not only known for and pharmaceutical in South HIGHLIGHTS FOR YOU IN THE
our Jungheinrich forklifts but Africa. Jungheinrich designs, LAST 12 MONTHS?
we are also for your all-in- implements, manages and Our new M.D. Ralf Bangert with
one intralogistics solutions optimizes material handling and 35 years experience started
provider, from forklifts, system information flows within our with us beginning of 2020. We
trucks, racking and warehouse customer operations. were awarded 3rd best global
management systems. sales team in Jungheinrich
HOW DO YOUR PRODUCTS group.
WHICH MARKET SECTORS BENEFIT YOUR CUSTOMERS’
AND COUNTRIES ARE YOUR BUSINESSES? WHAT’S BEEN YOUR MOST
CUSTOMERS IN? WHICH We assist companies not only to OUTSTANDING RECENT
INDUSTRIES ARE GROWING save time but also to save costs PROJECTS?
FASTER? by implementing the correct Our roll out at DHL Volkswagen
Jungheinrich is a global machine and solution for the with 161 lithium-ion material
company with locations in 40 job on hand. We have the most handling equipment fleet which
countries. Our fastest growing efficient and safest electric is the largest li-ion fleet in South
sectors are manufacturing, equipment in the industry. Africa.
wholesale, retail and
agricultural. WHY SHOULD CUSTOMERS WHAT RECENT
CHOOSE YOU AS THEIR MAIN ENHANCEMENTS HAVE
SUPPLIER? YOU MADE IN CUSTOMER
We are a direct subsidiary from SERVICE?
Jungheinrich AG, Germany, thus All business fields have
we have a direct contact with increased in our customer
the global support team in sales service experience.
and after sales. Jungheinrich
is a solutions driven company WHAT NEW PRODUCTS HAVE
that offers end to end turnkey YOU BROUGHT OUT?
projects and intralogistics Our latest highlight in our
solutions. product range is Jungheinrich
EKX cold store that delivers all
WHAT’S BUSINESS BEEN LIKE the advantages and benefits
IN THE PAST YEAR? of our award-winning EKX very
The past 12 months have narrow aisle turret truck and
been challenging, however applies them to the cold storage
Jungheinrich managed to keep environment.
all our staff members and did

9

SUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION

WHAT FACTORS DO YOU SEE technician apprentices and WHAT BIG NEWS CAN OUR
AFFECTING YOUR BUSINESS interns including a new READERS LOOK FORWARD TO
IN THE COMING YEAR? contracts manager in our after SEEING IN SUPPLY NETWORK
The exchange rate change sales team. AFRICA IN 2020?
still plays a major roll in our Our growth in South Africa, all
industry. ARE YOU INVOLVED IN our products ranges which will
MAJOR TRADE SHOWS OR be described in detail during
ARE YOU INVESTING IN NEW OTHER INDUSTRY EVENTS the course of 2021.
PREMISES AND EXTRA STAFF? OVER THE NEXT YEAR?
We have recently moved into Due to COVID there’s been a AND FINALLY, IF YOU HAD TO
our new facility in Pomona, restriction to attending shows SUM UP YOUR COMPANY IN
this enabled us to consolidate in the near future, but we are A TWEET WHAT WOULD IT
and minimize our transport attending KZN Industrial and BE?
and delivery times. We have Technology event which is held Your all-in-one intralogistics
recently employed forklift later in 2021. solutions provider!

JUNGHEINRICH
www.jungheinrich.co.za

Service-Hotline
0800 984 001

10

November / December 2020

Complete intralogistics from a
single source.
Your requirements - our solution.

Consultancy &
project engineering

After Sales Stacker cranes
miniload cranes

shuttles

Implementation Conveyors
picking workstations

robotics

WMS Steelworks & racking
Jungheinrich-WMS Wall & roof cladding

SAP-EWM

MFC / PLC Industrial trucks
IT-Hardware (manual / automatic)

Logistics keeps the world in flux, and intralogistics processes are a significant part of it. An effective
and highly efficient in-house flow of goods is now one of the most important factors in making any
company competitive.

That is why we devote all our passion to intralogistics. We make sure you get the most economical
solutions for your needs, whatever the sector or company size.

0800 984 001 11

www.jungheinrich.co.za

SUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION

COMPANY

PROFILE

QUESTIONNAIRE

What are your best-known Which industries are growing not only has the right product
products and services? faster? mix to meet these needs but
Stab-a-Load manufacture, Retail and E Commerce. also industry experience to
supply, install and maintain provide our customers with
local and imported products; Who are your major a competitive edge in the
High Speed Doors; Insulated customers? How do your market. We strive to streamline,
Overhead Doors; Aircraft products benefit your optimize and radically improve
Hangar Doors; Impact Traffic customers’ businesses? your operation enabling you to
Doors; Docklevellers; Scissor Typical market / client base is: move your products to market
Lifts; Goods Elevators; • Automotive efficiently and provide you
Passenger Elevators ; Pallet • FMCG (Fast Moving with cost effective end to end
Exchangers; Spill Protection material handling solutions
Barriers. Consumer Goods) which are user friendly and
• Agriculture reliable.
Our service and repair division • Petro-Chemical
is highly skilled and will • Pharmaceutical What’s business been like in
customize unique preventative • Transport & Logistics the past year?
maintenance requirements to • Food Processing Business has been optimal with
suit any operation. The “after • Warehousing and Supply a 12% growth thus far for the
sales service package” or “SLA” 2020/2021 financial year, we
is designed to ensure the client Chain are proud that we were able
optimizes the lifetime usage • Mining to play an important role being
of their materials handling • Construction an Essential Service Provider
solution, and maximize return • Commercial during the pandemic of
on investment. • Fishing and Forestry COVID-19.
• Residential
Which market sectors and • Retail and E Commerce What were the business
countries are your customers highlights for you in the last 12
in? How do your products benefit months?
Stab-a-Load is represented in your customers’ businesses? During this pandemic Stab-a-
Gauteng, Free State, Limpopo, • Superior quality Load have still shown growth
Mpumalanga, Northwest, KZN, • Low cost of ownership and have invested in more plant
Northern Cape, Eastern Cape, • Premium return of equipment and staff.
Western Cape, Namibia, Kenya,
Tanzania, Botswana, Swaziland, Investment What’s been your most
Lesotho, Ghana, Zambia, • Superior aftersales service outstanding recent projects?
Mauritius, Mozambique and • Reliable and proven • Econofoods
Uganda. • Massmart
Stab-a-load is represented in technology • Moti Group
the Industrial, commercial,
residential, bulk handling and Why should customers choose
mining sectors. you as their main supplier?
Today’s competitive market
12 presents each business
with unique challenges and
requirements. Stab-a-Load

COMPANY PROFILE November / December 2020

What recent enhancements STAB A LOAD
have you made in customer [email protected]
service?
Customer service is the support www.stabaload.co.za
we offer our customers — both 011 900 3909
before and after they buy and 011 900 1096
use our products or services. 13
Customer support is more
than just providing answers;
it’s an important part of the
promise your brand makes to its
customers and we are proud of
our brand.

What new products have you
brought out?
Many new products on the
cards……exciting 2021 ahead.

What factors do you see
affecting your business in the
coming year? How will you
turn these into opportunities?
Stab-a-Load have always had
processes in place to ensure
that we are covered in every
aspect when it comes to unseen
factors arising.

Are you investing in new What big news can our readers
premises and extra staff? look forward to seeing in
What about staff development Supply Network Africa in 2020?
and training? Stab-a-load is always on the
Stab-a-Load has always believed lookout for better ways to help
in continuous training and staff our customers, it’s all about
development, we believe that evolving and keeping up with
one must never be complacent. the needs of our clients.
Learning and evolving is part of
immense success. And finally, if you had to sum
New Staff have been employed up your company in a tweet
since the start of the pandemic. what would it be?
Stab-a-Load have also acquired We aim to deliver world-class
larger manufacturing facilities in products, backed by superior
Kwa- Zulu Natal. after sales service and support.
Buy smart from the start; buy
Are you involved in major trade Stab-a-Load.
shows or other industry events
over the next year?
We will be involved in Frigair
and KZN Industrial Trade Fair
which has now been postponed
to 2022 due to COVID-19.

HIGH PERFORMANCE LIFT AND DOOR SOLUTIONS

High Speed Doors • Insulated Doors • Hangar Doors • Dock Levelers • Scissor Lifts • Goods Elevators
• Passenger Elevators • Pallet Exchangers • Impact Traffic Doors • Spill Protection Barriers

PROUD SUPPLIERS OF

www.stabaload.co.za Johannesburg [email protected] Durban [email protected] Cape Town [email protected]
+27 (0)11 900 3909/1096 +27 (0)31 700 5441 +27 (0)21 951 6262

COMPANY PROFILE November / December 2020

COMPANY PROFILE

WHAT ARE YOUR BEST- HOW DO YOUR PFODUCTS WHAT WERE THE BUSINESS
KNOWN PRODUCTS AND BENEFIT YOUR CUSTOMERS HIGHLIGHTS FOR YOU IN THE
SERVICES? BUSINESS? LAST 12 MONTHS?
Our best known producs are 0ur products are based on The growth of our team and the
undoubtedly Combilift and reducing space wastage, continued support we get from
Kardex but we supply a number maximising the current facility, our clients has definitely been
of racki ng, forklift and other reducing stock losses and the highlight.
solutions from world class providing the lowest cost
suppliers. solution in terms on return on WHAT’S BEEN YOUR YOUR
investment. MOST OUTSTANDING
WHICH MARKET SECTORS RECENT PROJECTS?
AND COUNTRIES ARE YOUR WHY SHOULD CUSTOMERS We have supplied Kardex VSU
CUSTOMERS IN? WHICH CHOOSE YOU AS THEIR MAIN units to 17000 mm in height ,
ONES ARE GROWING SUPPLIER IN YOUR AREA? we have had a good year with
FASTEST? We prefer to work with clients Combilift straddle carriers so to
Our clients are mainly in South who have a similar mind set choose one project would be
Africa with a few exceptions , in terms of safety , reliability difficult as its been an exciting
we cover Johannesburg ,Cape and efficiency , so we are not year with a few nice projects.
Town , Durban , Port Elizabeth necessarily everybody’s best
on service and supply. Our option. WHAT RECENT
fastest growing industries ENHANCEMENTS HAVE
are the technology and WHAT’S BUSINESS BEEN LIKE YOU MADE IN CUSTOMER
pharmaceutical industries. IN THE PAST YEAR? SERVICE?
We have grown and enjoyed We have increased our service
WHO ARE YOUR MAJOR an increased market share but team and also brought
CUSTOMERS AND WHAT DO we are not chasing numbers dditional expertise to offer a
YOU DO FOR THEM? , we chase relationship with whole solution rather than
Our major customers would be clients that create a long term part of a solution. We have
anybody looking for a hands on sustainable business. made substantial changes to
service supplier who partners our products and production
with you rather than supplies lines which are to numerous to
you a product. mention here.

15

SUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION

WHAT NEW PRODUCTS HAVE WHAT FACTORS DO YOU SEE VICTOR TEMLETT
YOU BROUGHT OUT? AFFECTING YOUR BUSINESS Managing Director, Solutions4U
The LR 35 ASRS (automated IN THE COMING YEAR? HOW
storage and retrieval system) WILL YOU TURN THESE INTO
has been extremely exciting OPPORTUNITIES?
and has a massive potential for South Africa is an extremely
South Africa. challenging business
environment with constant
ARE YOU INVOLVED IN changes in politics, economy
MAJOR TRADE SHOWS OR and sentiment. As much as I
OTHER INDUSTY EVENTS OVE would like to be knowledgeable
THE NEXT YEAR? enough to give an educated and
We have been involved in informed answer, I would say
Sapics, Electra mining and we will just keep our philosophy
Naacam and plan to continue as the focus, no matter what
our strategy to keep our happens we will “ do better
products known. today than we d id yesterday”.

SOLUTIONS 4U
www.solutions123.co.za

011 900 8010
011 900 8012

SIMPLEX CONSULTARE

We do HR so that you can do BUSINESS

EXPERIENCE YOU CAN COUNT ON IN:
•BUSINESS CONSULTANTS
•DISPUTE RESOLUTION
•PAYROLL SOLUTIONS
•STAFF TRAINING SERVICES
•RECRUITMENT SERVICES

16 061 513 0106 [email protected] WWW.SIMPLEX-C.AGENCY

SUPPLY CHAIN November / December 2020

PROFESSIONAL BODY FOR SUPPLY CHAIN MANAGEMENT
PLEDGES TO FIGHT CORRUPTION

Southern Africa’s Professional Body for Supply Chain
Management, SAPICS, has affirmed its support of an industry-
wide pledge to fight corruption within the supply chain sector.

“As the president of SAPICS, support that they need to conference on 23 and 24
and in my capacity as the group operate with integrity and November.
chief procurement officer of uphold the highest moral and
PRASA, and as a passionate professional standards,” Mpane KEABETSWE MPANE
supply chain professional, I said. SAPICS President LR
pledge to take a firm stand
against corruption in all its Ethical leadership and the “Through collaboration and
forms within the supply chain scourge of corruption will education, we can ensure that
fraternity,” SAPICS president be addressed in one of the supply chains across Africa are
Keabetswe Mpane announced. powerful presentations managed by professionals who
planned for the annual SAPICS are professionally competent
She said that SAPICS is proud Conference next month. Human and emotionally supported.
to support and endorse a capital and strategy expert We need skilled, professional,
petition launched by AWISCA Buyani Zwane is one of the suitably qualified supply chain
(African Women in Supply speakers who will be addressing professionals now more than
Chain Association) that urges supply chain professionals at ever, and superior education
all stakeholders to root out this year’s online event. He and training like that offered by
corruption. Among other asserts that Africa’s future SAPICS will ensure that supply
demands, this petition calls for growth and prosperity hangs chains keep moving now and
“the robust public prosecution in the balance, as corruption beyond Covid-19,” Mpane
of those found guilty of any erodes the basic fibre of stated.
form of corruption”. economies, organisations and
communities. SAPICS
The supply chain profession’s [email protected]
stand follows a growing public What is needed most, Zwane
outcry over the corruption says, is ethical leadership. “This www.sapics.org
taking place in the procurement is the foundation on which we +27 (0) 11 023 6701
of PPE (personal protective must build the path to attaining
equipment), with President inclusive and sustainable 17
Cyril Ramaphosa describing economic growth for the SADC
those involved in this corruption region and African continent
as “hyenas and scavengers”. undeterred by pandemics.”

“SAPICS is steadfastly Hosted annually by SAPICS, The
committed to maintaining Professional Body for Supply
the highest standards of Chain Management in Southern
professionalism in the supply Africa, the SAPICS Conference
chain and procurement is Africa’s leading knowledge
profession. We are sharing and networking event
uncompromising in our drive for supply chain professionals.
to ensure that individuals and This year, as a result of the
organisations in the supply Covid-19 pandemic, the event
chain field have the skills and takes the form of a virtual

STORAGESUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION
SOLUTIONS
Johannesburg:
+27 11 824 1527
Cape Town: Italy:
+27 21 905 0500 +39 0124 418112

KwaZulu Natal: Zambia:
+27 31 465 0377 +260 212 214 472
[email protected]
www.acrow.co.za

18

COMPANY PROFILE November / December 2020

WHAT ARE YOUR BEST- COMPANY WHO ARE YOUR MAJOR
KNOWN PRODUCTS AND CUSTOMERS AND WHAT DO
SERVICES? PROFILE YOU DO FOR THEM?
Acrow is best known for We can boast a large number
its shelving and racking. We also provide shelving of diverse customers including
We are well known to be systems for all types of BMW, WalMart, Westpack,
able to innovate; match application including retail, Cashbuild and Boxer to name
and tailor-make products DIY, gondola systems, mobile a few. We have engineered
to meet customers exact shelving and library shelving. and built multilevel mezzanine
storage requirements. Acrow Acrow offers both rack floors, multi-directional radio
racking solutions include supported mezzanine floors and shuttle systems, display and
both static racking such as structural mezzanine floors for retail systems. We offer a
wide aisle racking, high-bay all types of applications. complete product range for the
racking, narrow aisle racking, DIY and commercial sector.
cantilever and drive-in systems; WHICH MARKET SECTORS
furthermore, Acrow provides AND COUNTRIES ARE YOUR HOW DOES YOUR PRODUCTS
dynamic systems, including CUSTOMERS IN? BENEFIT YOUR CUSTOMERS
gravity conveyors, carton flow, WHICH INDUSTRIES ARE BUSINESSES?
live pallet, mobile racking GROWING FASTER? Customer’s need a reliable
systems and radio shuttle Whilst Acrow’s primary market solutions to ensure that they
racking systems. is in South Africa, we have a can work in a safe environment.
global footprint and service With Acrow’s quality assurance,
customers in Europe, including our customer’s can rest easy
England, America, the Middle knowing that their racking is
East and Australia manufactured to international
standards of quality and it is
perfectly fit for purpose to their
exact storage requirement.

WHY SHOULD CUSTOMERS
CHOOSE YOU AS THEIR MAIN
SUPPLIER?
We have an excellent product,
which is ISO 9001:2015 SABS
quality assurance accredited.
Quality doesn’t start at the end
of the manufacturing process,
rather each process is carefully
monitored and measured
to ensure that each product
in our chain is in complete
conformance to the high bar we
set ourselves.

We also have over 75+ years
of experience in the racking
and shelving industry. Acrow
has seen fads come and go,
and innovated accordingly to
the ideas that are really worth
watching out for. What this
means for the customer is
that our years of experience

19

SUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION

are available to help guide the WHAT WERE THE BUSINESS WHAT’S BEEN YOUR MOST
customer to the correct solution HIGHLIGHTS FOR YOU IN THE OUTSTANDING RECENT
– and Acrow can provide and LAST 12 MONTHS? PROJECTS?
manufacture any solution in the We have some interesting Recentlwy we ecocmomplpelteetdeda a1500m2
market. projects in our pipelines, we m15e0z0zman2inmeefzlzoaonrinineEfluororpien
would suggest keeping an eye wEuhriocpherewqhuiicrhedreaqmuiureltdi-sakilled
WHAT’S BUSINESS BEEN LIKE out on our LinkedIn page for tmeuamlti-tsokiclloemd pteleatme itnoafudnifcftiicounlt
IN THE PAST YEAR? the developments on these oinpaerdaitfifoicnualtl eonpveiraotniomneanl t.
Business has been, for us, projects. These projects include Iebnevilrieovnemtehnat.tIhbiselpierovjeetcht at
like many others, tough this collaboration with excellent rtehaisllpyrsohjeocwterdeaAllcyroshwo’swaebdility
year. The COVID-19 pandemic South African partners and tAocrdoewve’sloapbialintydtiomdpelevmeleonptand
certainly put a strain on the manufacturers. pimropjleecmt’esnint dchuatilelesnigninchgallenging
economy. Acrow was no environments. It show’s that
exception; our year on year We have invested in a cut to South Africans produce a world
growth target will not be a goal length line and coil slitting quality project.
which we will reach this year line to have better control
– something that has not been on material purchased from Importantly we used the time of
the case in many years. steel mills. This has given us COVID to innovate and expand
a huge advantage over our our product range, and ‘sharpen
However, it seems to speak competitors. and modernize our tooling’.
volumes, that even through this
difficult period, we have been As a highlight we can boast that As far as projects’saarreeconcerned
able to survive and get back with our safety measures put in c–okneceeprnaende–yekeoeupt oan eoyuer out on
on our feet, and even more place we have not suffered one oLiunrkeLidnIknepdaIngep,awgeh,ewrehwereewwiell
so, since lockdown restrictions positive covid 19 infection in wbeillpboestpinogstpinegriopdericioadllyicoalnlysonme
have been eased, we are now our team of over 350 personnel. sinotmereesintitnegretsatsiknsgwpreohjeacvte’sinwtehe
starting to thrive again. hpaipveeliinnethe pipeline

20

COMPANY PROFILE November / December 2020

ARE YOU INVESTING IN NEW
PREMISES AND EXTRA STAFF?
WHAT ABOUT STAFF
DEVELOPMENT AND
TRAINING?
Currently we are looking to
expand into European markets
in order to increase the demand
for our products.

Acrow has always had a policy
of multi-skilling our labour
force, which we are continuing.

WHAT RECENT WHAT FACTORS DO YOU SEE ARE YOU INVOLVED IN
ENHANCEMENTS HAVE AFFECTING YOUR BUSINESS MAJOR TRADE SHOWS OR
YOU MADE IN CUSTOMER IN THE COMING YEAR? OTHER INDUSTRY EVENTS
SERVICE? HOW WILL YOU TURN THESE OVER THE NEXT YEAR?
Acrow has a philosophy of INTO OPPORTUNITIES? We are not involving ourselves
continuous improvement and The strain of the COVID-19 at any major trade shows at
innovation, which means that pandemic on business have this time due to the COVID-19
we are constantly looking not deminished. We have traveling restrictions
at new ways to meet our used this time of decreased
customers’srreeqquuirireemmeennttss.. demand to maintain our plant, WHAT BIG NEWS CAN OUR
tooling and equipment. It was READERS LOOK FORWARD TO
The fact that we now have an also an important time for SEEING IN SUPPLY NETWORK
oanpeorpaetiroantiaolncaultctuotlteonlgetnhgatnhd us to innovate and make our AFRICA IN 2020?
salnitdtinslgittlinegslimneesamnsetahnast twheat operation leaner – which means
nwoewnohwavehagvreagtreeracteornctroonltorof l a better product at a lower cost. AND FINALLY, IF YOU HAD TO
ouverrsuopupr lsyucphpalyinc.hWainth. Wgriethater SUM UP YOUR COMPANY IN
cgorenattreorl ocof nthtreoilnopfutthoefinrapwut of There are also other macro- A TWEET WHAT WOULD IT
mraawtemriaatle, rwiael,hwaveehgarveeagterer ater economic problems in South BE?
assurance of the quality.of Africa that we all face, including Acrow is a BBEEE top provider
iWnpHuAtTmNatEeWriaPl.RODUCTS HAVE stable supply of electricity and and manufacturer of high
WYOHUABTRNOEUWGPHRTOODUUTC?TS HAVE availability of local raw material. quality, tailor made storage and
OYOneUpBrRodOuUcGt wHeT aOreUTab?out It is important for us to manage retail display solutions to the
Otonleaupnrochduinctowtehearme arbkoeuttis and reduce the risks of these South African market. We pride
toourlanuenwch‘JiMnt’outphreigmhtasrekectioisn. factors accordingly. ourselves on our innovation,
oThuirsnseewcti‘oJMn ’huapsrpigrohvtesnecttoiobne. quality and customer centric
Tsthriosnsgeecrtitohnanhaasnpyrsoevcetniotnosbe approach. It is our mission to
swtrhoicnhgearethcaunrraennytlsyeacvtiaoilnasble provide customers with the
wonhitchheamrearckuertr.eAnctlryoawvaisilpabroleud solution and product they need
onf tthhies pmroardkuectt. wAchriocwh hisasprboeuedn at international standards all
oinf dtheivsesleocptmioennwt fhoicrhquhiatsebseoemne manufactured and installed by
itnimdeevneolwop. ment for quite some Acrow.
tWimeehnavoewa. lso launched our
Wneewablseoahmavsecltaiuoncwhehdichouhras ACROW
nsterwonbgearmspseecciftiicoantiwonhsicahnhdas [email protected]
slotrwoenrgmerastpeericailfidcaetvieolnospamnednt. www.acrow.co.za
lower material development.
011 824 1527

21

SUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION

Your Racking & Shelving Specialist

The Dexion brand is known around the world for: High quality products,
Market-leading ideas, Excellence in customer service and after-sales ser-
vice. ‘Smarter Thinking’ – The Dexion Way

NEED A ŸPallet Racking
STORAGE ŸCantilever Racking
SOLUTION? ŸShelving
ŸMezzanine Floors
ŸConveyors
ŸMobile Racking
ŸMobile Archive Shelving
ŸSmall Parts Storage
ŸStaff Lockers

TEL: 021 552 0220

EMAIL: [email protected]

22 ADDRESS: Southern Storage Solutions cc
Cnr Koeberg Rd & Freedom Way
Marconi Beam, Cape Town, 7441

Need a Storage Solution?

Company Profile

With the head office based in Cape Town, Southern Mobile racking
Storage Solutions-Dexion network provides support to
customers on a national basis and into Africa. With over Drive-in racking
55 years international experience in Materials Handling
and Storage Systems, Dexion have the expertise Narrow aisle pallet racking Push back racking
required to solve any storage requirements.
Archive shelving with Rack supported multi
Dexion offer a complete range of products, including walkways pick levels
all forms of racking, steel shelving, mobile shelving,
conveyor systems, mezzanine floors, small parts bins, Plastic bins and louvered panels Retail shelving
staff lockers and fencing as well as a complete advisory
and system design service incorporating the latest CAD
technology.

The company also offers a full racking inspection service
which can be completed every six months, or where
necessary on a more frequent basis. This includes a
full audit on the storage system, a detailed report and
recommendations on damage prevention. Certification
can be provided on request.

The Dexion Brand is consistently known around the
world for:

• High quality products;

• Market-leading ideas surrounding concepts such
as space utilisation and the effective storage and
handling of items associated with a business;

• Excellence in customer service.

The brand is supported by training of our people, the
latest design tools, active research and development,
rigorous product testing and after-sales service.

The primary theme of today’s advertising and promotion
is ‘Smarter Thinking’. It is embraced at all levels of the
organisation. We understand that we need to think smart,
be smarter in the way that we work with our customers,
smarter in the solutions that we provide, and strategically
smart to stay ahead of the competition.

Please be assured of our commitment to provide you
with only the highest quality of product and service.

Cell 083 264 6043 Email [email protected] Bolted steel shelving Staff lockers
Tel 021 552 0220 Fax mail 086 517 2949 Mezzanine floors Fencing

Southern Storage Solutions (Pty) Ltd
t/a Dexion Storage Solutions

B-BBEE Level 2
Unit 22 • Frazzitta Business Park cnr Koeberg & Freedom Way

• Milnerton • Cape Town • 7441

www.dexionrackingandshelving.co.za

SUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION

24 30

HUMAN RESOURCES November / December 2020

Hyper-automation is considered to be one of the most important trends in the ICT
sector today. Companies looking to increase the momentum of their digital trans-
formation journeys must embrace this if they are to remain relevant and competitive in the connected business environment.

Many decision-makers are familiar Change management tions that must still be changed. But

with the concept of automation. With hyper-automation referring to by focusing on the reasoning and the

This refers to using technology to the combination of automation tech- benefits of hyper-automation, com-

automate tasks that once required nologies that exist to augment and panies will start deriving more value

humans. For its part, hyper-auto- expand human capabilities, it has the from it as will employees will benefit

mation deals with the application of potential to make the workforce sig- from more enhanced skills.

advanced technologies that include nificantly more productive. However,

artificial intelligence (AI) and ma- it is not only about the technology. WWFor example, the financial ser-

chine learning (ML) to increasingly vices sector is primed for hyper-au-

In many respects, hyper-automation
must focus on overcoming change
management resistance. Currently,
automate processes and augment
the skills human resources provide

WHEN A TRUSTED EMPLOYEE GOES ROGUEthe organisation.
tomation. RPA has become an im-
portant aspect of this with some
companies already featuring more

there is a lack of demand by busi- than 700 bots to conduct elements

Despite fears that automation, and nesses for automation. This is not be- of automation. And for manufactur-

more specifically hyper-automation, cause the processes or technological ing which is traditionally quite lean

BusWwinihlelilrseespelasscoiepnhvjoiesbtsisct,atsthueedbrsetvtaeenrcstheinaoilslotrguiees. It is cgaoemtwtipneoglln-peaencotcpselaeprtetoelaiddcekpninrtiginf.ycIntihpstoleesaedt,aistkiss emplewoniytshmuriteessnrtepseaoonupdrlceeasbc,cehecyospmseret-oamutoormeaptiroon-
timteakaenodvreer smouucrhceosf ttohwe amrdenial and thatthEamt parloeypereimsearfeoreaxupteomctaetdio,n and Intelldeuccttuivael Panrodpceormtypaansieas can derive

creaadtimnigniastnradtimvea-hienatvayinijnobg cfluiencnttions as plaorotkoinfgtbheeyiornedmthpelofyeamr eonf tjob cuts ‘sprinthgebmoaorsdt v’ atlouestoaurttohf ethrem.
datoafbapesoepsl.eWaht itlheecuorsgtaonmisaetriolnis,tsthis conttroaicmtp, lteombenethtahveemh. onestly
wdsiomecrfttpuirhevelemeeetirrsteaahrtnoindhnltediekstmsiinsoliigtnusnrstptaaoiidnitlgteloghyhteahcrtip-ereufpwlosolaytorrtogwirhavkmiganeahirelnsydeardrtiecovonog.lnvie- own publication in direct
comppTeheirts-iatiisuotnonomtwatoittiohsnahywethirllaetnmionttpeblgoeryawteinirt.ghohuyt-
aethnmedpfbTmiolhneoroefyotarsehreutefretosiomgr;bmeoae,piannstogiptdorrntiettnaophitnsaaetrthttrihneeeTeglsreItfuTimstrshsdotteeefisnpsttbtaehousrptesnomieinerfveeensnst Bar foimtsrutsteht cechonflailcacabtlotcrhahtaaeltlewtnhigteehs.aTemcyhrniaodlogoyf
namWehsileanitd icsosntitlal cetasr,lycodmaypsafnoireshy- the teomepnslouryemtheentrigrehtlatteicohnnsohloipgi.es are emplfouynectriotnosokinismidme etdheiatoergaanndisation.

todpaeyr-oauftteonmautsioenc, umstaonmy ecrompanies Empinloypelaecse.alHsyopehra-avuetoamfiadtiuonciaersysen- decisWiviethacthtisong,ivtinhge rdisaemtaogethe smart
relahtaivoenesxhpieprimmeanntaegdewmitheneltements of dutytiainllytererqmusireosf mtruultsitplaentdechnologies to thweoorrkgpalanceisaotrioinntecloliguelndt heanvteerprise,
(oaCmrRgpifeoaMtrdronueo,m)sinctzpehtteeossoi,tcsosoiaeaarlfusnelwllytcdatohuowtmoeashcnathetootaaonimvomlyeinhtspeorc(eeRirowlpPemdloAa,taer)rht.stgeeAatedost–seeruocxchpbcneoeoctsitlcs-- cdountyfwvwiodiohnlevracketnlisnutciagodarueolelidustfyfnetb.dhceTtesihvecoefaisolnmylsflliieodtdosewusgrlceeiynitdaihgnredt:yeri.sgprIaatrtairnteeg- beenftihitresraefonpcdauhrsaomwbultesht.eretemchainnoolongythweilbl ehneelp-
The mtoivooensrsct.ocmoemtrmadoitniomnailsbtuaskienesss limita-
elements and ensuring it enhances
inclougdyinhgasceonnhtaancctedinfpoeromplea’tsiojonb,s in- • epmropcelossyeesea’sndinftuenrcetsiotnssminasyide the that employers make on

persstoeandaloifnmfoakrmingathioenm, rperdoudnduacntts.,Of noorgtacnoisnatfiloicnt. with those of discoCvoemripnagnimesistchoenredfourcet nineetdheto take
macrokuertsien,gfomr athteisrtioalws,osrok,ctiahel re must workhpollaiscteic aarpep:roach when it comes to
mhmisoetitabdrnohceeigerra.oayesp,inwnsebvfiioilunorlpiodynrlnuemignmsntrgaereetyssnpisoostrteuaenocrnf,ctaedoepdrrsruasee.pornstcfkchitlbeolausoass,reicnauhenpassdnskegils-l • the employer.
ptTtChthioheeooemerlnnpstaeieowtnrmimeniuoldlaenppucdl.lcloogoemAyeaydernieeenudrestscihas’matttpaihtoanreinotycnepinswettoaoihrltltevhyuicyteasfproerleetarsratl-iieanspualy--- hyper-automation. This entails them
•
mFirisstcloeitydhx,neaatdntmhtunieifencyyeitinndibgggtentothchobeaereiuremrsdeteoaphtsletaetadcimekpdipnrofogicrrsettas.nsTethsoeanfneods-
Tphineg-estmonpeloiynetoe tmheayfuntuorte of work actiocnusism‘tuostobme uonchoptrtiomuisbinleg’wohrat has

Such data can be critical for dItivuwliglleecmopnofiwdeerntoiarglanisations to alterncoamtievebleyf,otreheinsmteaandaogf ejursst mthraoywing
icnofnodrumctatmioonreohfigthh-evaelume ptaloskysewr ith hastitlyecihmnoplloegmy aetntthedipsrcoibplleinmeand hop-
maintaining current customer tipoteaolalyp-tldehriilrvedeanrpnbainurgstiynn.eesws skills for a dig- wmiatthtoeibitnuerg.mtaiuftisrstssitgtbinceikinfsimv.caeaHnsnyttapiggbeearud-staiiunpntergoosmsptehatretoliyoonlt,ocbbaunet
relationships and lobbying environment.
potential business relationships. implemented in the right way to en-
For this reason, customer lists UnfoFrotcuunsatoenlyb, ietnisefaitfsact that
are more and more frequently all eAmspelxopyeecetesdd, omno’rtepraodvaenced mar- This msuareypoecocpuler edmuberatcoefteheisliinngnsovative

being deemed a significant to bkeetsruhsatvwe obertehnym. Roreecoepnetnlyto imple- of ancghearngoer. due to ignorance
thinmgsenwtienngt hreypaellry-awutroomnagtiofon.r Devel- of the labour law pertaining
intellectual property. Likewise, tathhpeeuyimosrbcpdteeliriinnpssugtthciscorictanaoevtlgueedgnrcaietevonremdidmenspttphhtllihaoekaeenytineyShoceoiwnogusrhethrwheeoucaAnnftsfeprmiecrapcleaorpye-- tIvnoitvadelissstctigeipapltiinionanrleyogpfarmlolywicsw+aec2cswo7cs.nd.e(d0eDp)cutei1acsc1itbios0lniieso2in5anc2.Icn3o0cm.0
should such intellectual uRnoluaswsfeualuly Kalnudevwerro, ngfully
property fall into the wrong
hands, it can be very damaging

to the business. disciplinary action and cannot
aMtatenmagpintginCglietnotuPasretnheer,rDecision Inc. be bypassed.

2531

SUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION

WHO SHOULD INVESTIGATE? investigation must begin WHAT MAKES A GOOD
without delay and must INVESTIGATOR?
The investigator should ideally only be stopped when the
be, but does not have to be, investigator is completely Conducting an investigation
the same person who is going satisfied that everything has that optimises the chances of a
to present the case for the been considered. The duration successful disciplinary hearing
employer at the disciplinary of the investigation depends require a great deal of skill.
inquiry. (This person is normally on the nature of the case, the Investigators need to know how
known as the ‘initiator’). amount of evidence and the to:
availability of witnesses and
WHAT IS THE PURPOSE OF other evidence. Typically, a • Identify relevant witnesses,
INVESTIGATION? good investigator will find that documents and other
the more evidence he/she evidence
Investigation is an exercise uncovers, the more leads there
designed to test accusations are. It is only when this process • Engage with witnesses so
or suspicions, to find out of following all lines of inquiry as to elicit the true and
what really happened and to has been exhausted that the complete facts
establish whether there are investigation can be halted.
grounds for disciplinary action. • Recognise a new lead when
If the investigation shows that SUSPENSION DURING it arises
there probably was serious INVESTIGATIONS
misconduct the evidence • Keep within the laws limiting
gathered will also be used to The employer should only the rights of an investigator
prepare and present, the case consider suspension if there
against the employee at a is a real danger in keeping the • Put all the facts
disciplinary inquiry. employee on the premises or if gathered into a clear and
the employee can interfere with comprehensive report.
HOW LONG SHOULD THE the investigation and get rid of
INVESTIGATION LAST? evidence. Any such suspension simPlex Consultare Business
must be with pay, in writing and Consultants understand that
There is no definite time must make clear that it is only a HR functions are critical in the
period for completion of an temporary measure. workplace and can assist you
investigation. However, the to change an undisciplined
workforce into a team that
works together well and is
compliant with work policies
and procedures. We offer a
wide range of services and
essentially offer an “HR in a
box” solution to assist you
with all your HR needs and
functions while protecting and
maintaining your companies
good name.

Contact us today for an
obligation free quotation for
all your Human Resources,
Industrial Relations and Payroll

SIMPLEX AGENCY
[email protected]
www.simplex-c.agency
26 061 513 0106

November / December 2020

Modernize Your Warehouse
Minimize the Stress

6 ways to Make Modern Manageable

If you’re struggling to handle the surge if e-commerce, you’re not alone.

Our survey of warehouse leaders revealed that all are on a transformation journey powered by modern technology.

believe modern beileve augmenting plan to modernise
tech is key to labour with with real-time
competing in technology is the locationing systems
our on-demand best way to introduce
economy automation in the Source - Zebra Warehousing Vision Study 2019
warehouse

Find out how to upgrade your operations without disruption

Modern Worker Inbound Outbound Inventory Picking
Technology Communication Start Strong
Correctly Move Track Inventory Cut Time
Choose Tech Get Connected, Goods out the Door Every Step of Add Accuracy
that Empowers Be Productive
the Way

• Power your • Communicate, • Amplify your • Accurately fulfill • Stop counting: • Handle more
people with collaborate front-line with orders and know your orders and
fast, modern and connect - mobility and reduce the inventory on fewer devices
processors instantly real-time WMS number of the spot
and apps access returns • Eliminate lost
• Unify team • Elimnate hunting: time navigating
• Update your communications • Put away orders • Pack, print and let technology to the wrong bin
operating system across devices with rapid load faster with do the tracking locations
to Android accuracy device-free hands
• Maximise on-the- • Improve ordering • Put visibility
• See real-time job efficiency • Assign digital • Load and ship processes with in motion with
WMS information by working from signatures to cargo safely and real-time trend vehicle-mounted
anywhere track goods efficiently data solutions

To learn more, contact your Zebra representative.

27

SUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION

FOLDABLE PLASTIC BINS CUT TRANSPORT COSTS
AND REDUCE CARBON FOOTPRINT

have a large grower network
across the country. It can ship
around 420kg of onions in every
foldable bin.

“We have seen the most
benefits at our project in
Limpopo,” said Pieter du Toit,
Director: Vegetable Packing at
Dutoit Agri.

A simply designed foldable The bins assist in reducing the “The farms in question are 400-
plastic bin has shown the number of trucks used at the 500km north of Johannesburg,”
importance of platform design beginning and the end of the he said. “Using foldable bins
and logistics in the supply chain produce transport operations, allow us to make significant
space – slashing the transport when empty bins must be savings at the beginning of the
costs of clients and boosting moved between distribution transport run, when moving the
profitability in the highly centres. empty bins up to the farms. We
competitive fresh produce save on transport again at the
sector. Agricultural business Dutoit end of the harvest too, when
Agri reports that the foldable the compact, foldable bins are
The innovation has seen two bins are an innovative returned to the CHEP depot.”
major produce companies logistics platform that makes Another produce company,
achieving increases in efficiency a significant difference to the Habata, has also reaped the
as well as profitability in their company’s bottom line. benefits of using the foldable
respective businesses. Dutoit Agri produces, bins. Habata produces citrus,
In doing so, the foldable plastic distributes and markets 250 melons and butternut in the
bins – rented by CHEP as part of 000 tons of fresh produce every Sundays River Valley in the
their share-and-reuse approach year. The company harvests, Eastern Cape, supplying both
to building a circular economy packs, cools and stores produce national and international
– minimise environmental at its own facilities and markets retailers.
impact, while delivering savings it to local and international
for customers. clients. In the domestic market, “We save between 40 and 50
Dutoit Agri supplies fruit and per cent on transport,” said
The foldable bins fold down to vegetables to all major retail Habata Financial Director
a third of the size of a similar outlets. Jurgens Steenkamp. “The size of
rigid-style bin, reducing the the bins allows for fewer trucks
storage and transportation Dutoit is based in Ceres in to move the empty units.”
space required for bulk the Western Cape, and has a “During the harvest period, we
agricultural distribution and depot in Johannesburg. They transport about 40 000 bins of
making for substantial savings. watermelon and 10 000 bins
of melons using these bins,”
28 Steenkamp says.

“The sturdy, inter-locking
design allows forklifts to enter

PACKAGING November / December 2020

the bins from all four sides
and can pick up the bins more
efficiently in the distribution
hub. We can also load bins from
their narrow sides, and this also
allows more bins to fit into a
truck, bringing down transport
costs.”

“With rising fuel costs,
transport costs started going
through the roof. We started
using the plastic foldable bins
and saw a one-third reduction
in our relocation costs, which
increased affordability.
“Every bin that goes to
Johannesburg or Cape Town
needs to come back to the
distribution centre here. Now,
we can utilise space in a truck
to maximum capacity, because
we can fit more bins into a
single truck.”

GERHARD STANDER
CHEP
Agricultural Director

Through the plastic
foldable bins, we
help our customers
save money. We also
contribute to sustainable
business through our
principles of share
and reuse, and by the
elimination of empty
miles and reduced CO2
emissions.

CHEP
[email protected]

www.chep.com
0800 330 334

29

SUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION

SUPERIOR ANTI-CORROSION SOLUTIONS

Applications in: Automotive
Unrivalled benefits trough: Steel / Metal working
Engineering
Defense
Aerospace
Chemical products
Ecological performance with BIOVCI active packaging

Our BioCor products based on BioVCI are unique. The vapour corrosion inhibitors integrated into
the packaging material consist of natural extracts, redefining toxicological safety in the field of
VCI. MetPro BioVCI combines world leading corrosion protection with high level of responsibility
for occupational health, cost effectiveness and simplicity in application.

Please contact the Anti-corrosion specialists MetPro SA:

30 Telefon: +27(0) 16 987 1640 [email protected] www.metprogroup.com

COLD STORAGE November / December 2020

SERCO TAKES IT TO ANOTHER LEVEL FOR INTERNATIONAL FOOD COMPANY

Serco has supplied a specialised international food corporation Kerry Foods, is also a leading
tautliner body for use by an with its headquarters in Dublin. consumer foods processor
international food company to The Kerry Group is described and supplier to international
deliver products throughout as providing the largest, most markets.
South Africa. innovative portfolio of taste and
nutrition technologies, systems Fleet Director at Key Vehicle
The unit was built on order and functional ingredients for Management, Hennie Botha,
from Key Vehicle Management the global food, beverage and said Kerry Foods wanted a
who have a long term contract pharmaceutical industries. vehicle which could carry large
with the Kerry Group – a major Its consumer foods division, volumes of palletised goods
by making optimum use of the
available interior space.
“I previously worked with Serco
on quite a few development
projects so I decided to
approach them to come up with
a solution.

“Serco did just that and built a
truck with a highly specialised
double stacking system which
makes provision for multiple
pallets to be stacked on top
of each other, allowing for
larger volumes than usual to be
transported,” said Botha.
Both Key Vehicle Management
and Kerry Foods were pleased
with the final product, said
Botha, as it had radically
improved efficiencies and
reduced transport costs.

Another specialised tautliner body vehicle supplied to Key Vehicle SERCO
Management and Kerry Foods [email protected]
www.serco.co.za
+27 11 397 8993

31

SSI MINILOAD SECURE STORAGE OF SENSITIVE OR
VALUABLE GOODS
Recover your warehouse floor space OPTIMIZED STORAGE VOLUME
without the complex redesign or expansion. ANDINCREASED THROUGHPUT
The SSI Miniload is the perfect automated SUITABLE FOR COLD-TEMPERATURE
compact storage-retrieval system for APPLICATIONS
storage and order picking of small parts.

Benefits:

The SSI Miniload is a fully automated storage-retrieval machine
(SRM) for high throughput storage and picking of containers,
cartons and trays. Use the miniload crane to create a safe
environment for small parts storage of sensitive or valuable
goods, the machine is also suitable for small warehouses with
limited space area. Due to the diverse range of load handling
devices, there are almost no limits to the forms and surface of the
goods to be stored or buffered. Furthermore, the system can be
used for deep-freeze applications.

+2711 707 2600 | [email protected]
ssi-schaefer.com

LIFTING November / December 2020

ADVANCED
HOIST AND
CRANE
TECHNOLOGY
BRINGS
SUCCESS FOR
KONECRANES

“Konecranes recently installed The local rail company had of Lifting components. It is the
their C Series electric chain been looking for a new most advanced electric chain
hoist at a local rail company’s electric chain hoist that could hoist available, offering a lifting
brake and motor assembly offer greater safety features, capability of up to 5,000 kg. The
line. The C Series chain hoist more production reliability C-series brings more control
will be utilised in conjunction and uptime while keeping and mobility to working areas
with a jib crane at the assembly maintenance stoppages to due to its more compact hoist
workshop and was required to a minimum and being cost shape.
give a lifting capacity of 320 kg. efficient. The hoist boasts a
The C Series was only recently redesigned motor cooling In another coup for Konecranes,
launched in South Africa, so we system, offers up to a 50% Italian-based InoxPlus, who
are particularly delighted to see longer runtime and a brake built assemble and handle stainless
it in action on a production floor for over a million operations. steel and electromechanical
so quickly. Konecranes, through Improved safety features components for the
the advanced features of the C comprise an operating limit construction and machinery
Series, now offers customers a switch and safety clutch that industries, recently took
state-of-the-art electric chain have been enhanced for a safer possession of a Konecranes
hoist that will make a major and better performance and S Series overhead crane with
difference at customer’s lifting reliability. a newly designed Compact
facilities”.” said Emil Berning, Box. The S Series crane includes
Managing Director, Konecranes, The C-series has been ‘built Konecrane’s unique synthetic
South Africa. smart’ with the precision and wire rope hoist. The synthetic
reliability of the company’s Core wire rope hoist gives a barb free

33

SUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION

Advanced Hoist and Crane Advanced Hoist and Crane Konecranes Success - C Series
Konecranes Success - S Series

operation, safer handling and The S Series overhead crane Our synthetic rope hoist is
easier load carrying as well as has application from aerospace now the benchmark in the
reduced maintenance costs. to laboratory clean rooms industry. Through a major
and engine assemblies, in fact re-design, our S-series gives a
The S Series with the Compact practically every manufacturing stepless hoisting movement
Box offers benefits such as industry requiring reliable and and the synthetic wire rope
outside welds for ease of cost-efficient crane equipment. makes lifting more precise with
inspection, a sliding connection enhanced control”.
for smooth movement on Berning said “Konecranes
runways. The synthetic rope has always subscribed to the “Despite the current
suits InoxPlus’ applications philosophy that continuous restrictions impacting upon
by giving a gentler handling investment into research and live demonstrations of cranes
of steel sheets and a cleaner development will deliver the and rope hoists, we are on
operation. Compared to desired improved performance track to be able to offer our
conventional ropes, the and enhanced safety where the customers ‘online live crane
synthetic rope has a superior customer requires it most, in demonstrations’ via our
resistance and lifespan. The operation on the factory floor. newly launched Live Channel
Konecranes Compact Box is Our cranes and associated shortly. Another Konecranes
a new main girder type with lifting equipment offer just that, innovation” concluded Berning.
a modular structure making across the range”.
transportation far easier.
Precision and the rope angle “The C Series electric chain KONECRANES
features were other elements hoist and the S Series overhead
of the S Series overhead crane crane with synthetic rope are [email protected]
that impressed InoxPlus. but two of our latest unique
and innovative offerings. www.konecranes.com/en-za
34

HOISTS & CRANES November / December 2020

Don’t go to Mars for space...

Speak to the space experts –
conveniently located
right here on earth.

design: [email protected] Racking – Conventional, VNA, Drive-in,
Flow Rack, Pushback, Shuttle etc.

Shelving – Bolted, Boltless, Library,
Gondola (Supermarket).

Mezzanine Floors – Structural and Rack Supported.
Lockers – Steel, Wire, Plastic etc.

Bins – All Storage Containers.

Johannesburg | Tel: +27 11 827 5555 | [email protected]

Durban | Tel: +27 31 700 2020 | [email protected]

Cape Town | Tel: +27 21 705 7808 / 29 | [email protected]

ISO 9001-2008 Manufactured in South Africa since 1965

QUALITY 35

CERTIFIED

SANCERT CERT NO 20120101

SUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION

DIGITAL
TRANSFORMATION
BRINGING BENEFITS
TO SOUTH AFRICAN
BUSINESSES

Most South African businesses automation technology to their identify ways to streamline
that want to stay competitive organisation, businesses need activity and reduce time and
in the current market are ensure that they use the right costs.
looking for solutions to save digital tools and select the
on costs, reduce risk, ensure right processes to support their The most common processes
employee satisfaction, and market drivers. “The operating that businesses should
deliver exceptional customer model should have clear roles automate are those that are
service. New operating models, and responsibilities, leveraging admin-intensive and cost
technology and process reusable asset libraries. drivers. These are usually
optimisation, such as artificial Automation is often perceived focused in the HR, supply chain,
intelligence (AI), machine as a mammoth and complex IT, finance and accounting, and
learning and digital citizens, can process, but if it is planned customer services divisions of a
assist in achieving these goals. properly, businesses can start business.
small and grow on a continuous
WHAT IS AUTOMATION? journey,” he said. In a business’s finance
department, for example, RPA
Automation is not industrial, OPTIMISING WORKFLOW IN can be utilised to automatically
talking robots or a digital AN ORGANISATION upload invoices, pay bills,
workforce taking over from produce budgets across
human beings. Rather it Many businesses begin the departments, extract data
emulates human worker journey to automation by from accounts and suppliers,
tasks through user interface, implementing robotic process and create an audit trail for
automates activities across automation (RPA). This compliance. Information is
multiple functions in an technology allows organisations connected and transparent,
organisation, and uses software to automate repetitive tasks and there’s no need for siloed
that acts as the hands, feet and and mimic human activity spreadsheets, volumes of
eyes of a workforce ‒ not the through existing user interfaces paperwork, or employees
brain. and therefore lessening the dedicating their time and
risk of business disruption. The skills to monotonous tasks.
In a recent webinar for the technology can use digital tools The impact of human error
’How Digital is your Business?’ like SYSPRO ERP software for on revenue is also greatly
series hosted by SYSPRO Africa, system integration, where a decreased due to the accuracy
Johan Du Preez, Business company is provided with a full and speed of the automation
Development: Automation view of how their processes, process.
Executive at iOCO, advised systems, data and workforce
that before introducing any are designed, so that they can

36

AUTOMATION November / December 2020

MEET THE DIGITAL CITIZEN

Through RPA, bots are created, LOOKING BEYOND RPA digitalisation, storage,
which can perform repetitive analysis and reporting of IT
tasks much faster than a While process-driven environmental data to offer
human could, making more automation through RPA remediation strategies to
time available for business can streamline workflow mitigate risk. The platform is
resources to spend on high- and remove costs, data- scalable, always available, fully
value activities. Among the driven digital technology can independent, and comfortable
designs are networking bots or optimise a business one step in all IT environments. It is
chatbots, with algorithms to further, using intelligence and also constantly evolving to
interact with human users in analytics to elevate strategies assist every stakeholder in an
real-time. These ‘digital citizens’ and operating models across organisation.
are embedded with AI and an entire organisation, and
machine learning to predict encouraging innovation and South African businesses
customer behaviour, respond differentiation in all sectors of should take advantage of the
to queries quickly, and deliver industry. emergence of new technology
always-on, consistent self- to assist them in being more
service, to enhance efficiency When chief audit executive at efficient with their time and
and customer experience. Bidvest, Lauren Berrington and resources, starting at the top.
her team began an IT audit of By showing their support
In retail, South African the company, they experienced of automation and sharing
companies can utilise digital a multitude of challenges its successes, organisation
technologies and automation to manage its risk and leadership can encourage
to increase sales and store compliance. A lack of common employees to adopt technology
engagement. Chatbots can infrastructure, complex, siloed at an early stage and be
prompt online shoppers with divisions, multiple audiences, excited about engaging with
personalised offers, based on geographies and technologies, it, so that the full benefits of
available data on historical and real-time results, were digital transformation can be
buying patterns and real-time just some of the obstacles they experienced across industries
pricing. Data and analytics faced. throughout the country.
can help retail teams make
informed decisions based on This led to the development SYSPRO
trends and facts. Customer of ALICE, a cloud-based bot [email protected]
service divisions can use bots that combines intelligent https://za.syspro.com
to assist and interact with automation with cognitive
customers 24/7, particularly on abilities to create digital 011 461 1000
social media. services to assist with
governance, management 37
Manufacturers can adopt digital and monitoring in a business.
citizens in their processes, too. ALICE facilitates the collection,
The SYSPRO Bots has 60 skill
sets available for managing
ERP specific functions, which
can be implemented across
an organisation, whether
internal or supply-chain
focused, to assist with surfacing
information or perform
automated tasks, such as
price queries, stock control or
updating an order status.

SUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION

ASSET MANAGEMENT
TECHNOLGIES: WE’LL TRACE
YOUR EXACT NEEDS.

If you suspect that you may be losing track of your asset management and inventory systems, you could be
right. That’s why tracing an experienced technology partner goes beyond value. Via its network of resellers,
Kemtek Bar Coding Solutions distributes quality asset management and inventory products systems from
the world’s leading bar coding, 2D symbology and RFID brands. These are all backed by advice and technical
support from Kemtek’s knowledgeable industry specialists. To view our vast product inventory, visit our
website and contact us directly for more information.

Argox I BarTender I CipherLab I Cisco I Datalogic I Epson I Honeywell I ITW Thermal Films I Seuic I Sewoo I Sato I UIC

National 0861 KEMTEK Johannesburg +27 (0)11 624 8000 Pretoria +27 (0)12 804 1410 Durban +27 (0)31 700 9363 Cape Town +27 (0)21 521 9600 Port Elizabeth +27 (0)41 364 3690 J27017

38 www.kemtek.co.za

MANUFACTURING November / December 2020

CASLAD WAS ESTABLISHED trolleys, storage equipment The success behind the bin
IN THE MIDST OF THE 2009 such as bins and bin panels, is in the design itself. It has a
RECESSION, AS A WHOLESALE display equipment and steel rectangular shape and, rather
COMPANY LEVERAGING OUR scaffolding. than having a lid or a lock, it
INDUSTRY EXPERIENCE AND is open for easy access to the
CONTACTS TO CARVE OUT A We, Clayton Foster (Managing contents. The front of the bin
SMALL MARKET SEGMENT Director) and David Lyus has a lip to keep the contents
FOR OURSELVES. (Manufacturing Director) have from slipping out, to which a
always believed in efficiency label can be added for easy
We quickly realised that a need and versatility. This pushed us identification. Dividers can
for a direct source business into mechanisation. Equipping be attached for improved
model was the only sure way the ever-expanding factory organisation of small parts. We
of securing the longevity with the latest CNC machinery manufacture our own bins using
of Caslad. In 2011 the first on the market. This is possibly only the finest quality PRP1042
container of castors and wheels one of the major differentiating polypropylene co-polymers
arrived from China, followed factors between us and our which are tough, impact & acid
by the establishment of a basic competetors. resistant. There are 7 sizes on
steel fabrication factory in 2013. offer and the bins are available
The company has substantially The expansion of the Caslad in 7 colours: black, blue, grey,
grown into one of the larger factory has recently been red, yellow, green and clear.
and more comprehensive bolstered by a R3 million
importers and manufacturing investment in 7 new bin Caslad offers several options
businesses in our market moulds. Introducing the to help further organise the
segment. production of these bins, bins such as placing the bins
inhouse production, was in our in a cabinet, creating a smart
Products manufactured opinion, a necessity to better and accessible solution for
inhouse, includes aluminium secure our clients a more any workshop, warehouse,
and fibreglass ladders, mild competitive price with greater or anyone that requires an
steel mobile ladders, mild steel consistency. organised storage solution.

39

SUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION

These cabinets are sturdy Wall panels are perfect to It is no longer good enough
enough to withstand harsh mount above a work bench as to just have some of the best
industrial environments while a space saving solution. Various quality products on the market
the items inside are protected sizes of the panels are sure to to satisfy potential clients.
against dust, liquid spills, and meet your space and storage
related hazards. The doors needs. As a supplier of quality Quick turnaround times,
open wide to provide for easy products, Caslad can state, with accessibility and an effective
and convenient access to the confidence that the units can distribution network plays a
storage bins. The cabinets are carry their weight and the loads key role in keeping customers
pre-fit with No. 7 or No. 8 bins of parts you may want to store satisfied. In 2017 Caslad
in the colours of your choice. in the bins. opened Durban and Cape Town
branches to better facilitate
We also offer free-standing Adopting new technology as it this process. Together with our
units that are more focused on emerges requires continuous 3 branches, extensive stock
industrial storage requirements. investment. By adopting this holding capacity and over 50
In contrast to the bin cabinet strategy, we feel that we have distributors, we believe this
option, the free-standing unit is an edge over our competetors network has been vital in
more easily accessible because through our efficiency which maintaining excellent customer
it is open. There is the option maintains our competitive service.
of single or double-sided units advantage. This requires
which are ideal for workshops, constant R&D and critical Since the start of the COVID-19
garages, or your shed at home. assessment of all manufacturing pandemic, there has been
procedures through client a dramatic increase in sales
The free-standing panels come interaction and efficiency through the online sector.
as standard with floor stands metrics. Caslads’ strategy Businesses that didn’t have
for maximum stability. There is has always been to improve, an online store had to evolve
the extra option where lockable implement and provide the best quickly to survive and those
castors can be added to make quality range of products at a who did, grew exponentially.
the panel mobile. competitive price. This trend forced us to improve
our stock holdings throughout
the branches in order to keep
up with the demand and better
service our vendors.

Although the economy and
industry are not what they
were pre-COVID, we, David and
Clayton believe it is times like
these that are best suited for
consolidation and introspection,
helping us to better equip the
business for greater efficiency
and future growth.

JHB: 011 397 7883
CT: 021 271 0119

DBN: 031 331 0057
www.caslad.co.za

40

MANUFACTURING

SUPPLY NETWORK AFRICA AlwaysYOUR SUPPLY CHAIN WITH PASSION
Visible

On the Road Solution

Empower your mobile workforce to perform
their jobs efficiently & effectively.

Ctrack now offers a high quality and reliable in cab device to assist fleet customers
with more advanced hardware that enhance our solutions. Our new On The Road
device that combines navigation and fleet experience with the openness
and flexibility of an android device, that allows integration with Ctrack
Software and accommodates your transport software systems, allowing
for easy data extraction.

Features: Video Capability
Task Management
Driver Behaviour Navigation
Driver Status Messaging
Behaviour History Custom Vehicle
Driver PIN Inspections
Voice Calls

www.ctrack.co.za | [email protected] | Call Centre: +27 (0)860 333 444

42

SUPPLY
NETWORK

AFRICA

About Us

Supply Network Africa is an established
supply chain management publication,
endorsed by South Africa’s top quality
companies. Supply Network researches
and reports on the latest supply chain
techniques, product development,
management strategies and
technologies.
Supply Network Africa is a bi-monthly
magazine specifically for the supply
chain industry, Supply Network Africa’s
value lies in the independent analysis of
what information means to the market
from people who understand the industry.

TO ADVERTISE YOUR COMPANY PLEASE
CONTACT US.

+27 (0)11 744 5038
Lelanie | +27 (0)60 980 1111
Leonie | +27 (0)65 622 1305
[email protected]
[email protected]
www.supplynetworkafrica.com

SUPPLY NETWORK AFRICA YOUR SUPPLY CHAIN WITH PASSION

ORIZEN
JHB|| DBN|| CPT
T: 010 010 5800
E: [email protected]
W: www.orizengroup.com

T: +27 11 898 0000
E: [email protected]

44

BUYERS GUIDE November / December 2020

JUNGHEINRICH
T: 0800 984 001
W: www.jungheinrich.co.za

Kemtek

011 624 8000
www.kemtek.co.za
[email protected] or

a member of the group

ETERNITY TECHNOLOGIES
T: +27 11 965 1875

M: 082 524 7538

E: [email protected] M: +27 (0) 82 337-6815
T: +27 (0) 11 900-8010/12
W: www.eternitytechnologies.co.za W: www.solutions123.co.za

ORIZEN EAZILIFT
JHB|| DBN|| CPT T: 086 100 3294
T: 010 010 5800
E: [email protected] M: [email protected]
W: www.orizengroup.com
W: www.eazi.co.za
ACCESS SYSTEMS

Dormakaba

T: 011 510 1500
E: [email protected]
W: www.dormakaba.com

45

BUYERS GUIDE

JUNGHEINRICH Dormakaba
T: 0800 984 001
W: www.jungheinrich.co.za T: 011 510 1500
E: [email protected]

W: www.dormakaba.com

JUNGHEINRICH ORIZEN
T: 0800 984 001 JHB|| DBN|| CPT
W: www.jungheinrich.co.za T: 010 010 5800
E: [email protected]
W: www.orizengroup.com

Are your products
catching your
customer’s
eye?

Fractional and Retail-Ready Packaging
is an innovative solution that allows
products to be moved from factory floor
to the store floor on a single pallet, to be
delivered either directly within a shelf, in
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We have two offerings in place and more on the
way. The current offering includes a 900x600
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Safety for your staff and Manage costs sustainably Reduce secondary Reignite promotions
shoppers Save up to 60% of packaging effectively

by reducing the number of operational costs by using Retail-ready packaging Promotions can come pre-
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warehouses to store floors. secondary packaging, which lay attached to a reusable
saves on resources and
display pallet.
avoids waste.

To find out more: A Brambles Company
Toll free: 0800 330 334
E-mail: [email protected]

www.chep.com

Smart Solutions For
Pallets and Cartons Storage
& Handling

Interroll Pallet Flow is the perfect solution to Interroll Carton Flow is the best answer to
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Dispatch Lanes, Picking Tunnels.
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Compatible with racks from all leading
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Whether you have a new installation or a retrofit project, get in touch with us
to discuss your Pallets and Carton storage & handling needs!

interroll.com E-Mail: [email protected]
Phone: +27 11 281 99 00
Interroll SA (Pty) Ltd
Isando 1600 / P.O. Box 327
Spartan Ext 2, 1619
ZA-Gauteng South Africa