Animal & Sealife Toy Catalog by CPI

blocks & puzzles 4-5, 34, 40-43 index & general information

bracelets & rings 18, 34-35 Charles Products, LLC
12290 Wilkins Avenue
friction trucks & bikes 24-25, 31, 39 Rockville, MD 20852

grabbers 8-9 HOW TO ORDER

hand puppets 38 Email: [email protected] or your sales rep directly. Please include
your company name in the subject line.
hats & visors 14, 22-23 You can also order through our website at www.charlesproducts.com.
To order by phone from anywhere in the United States, dial
keychains & magnets 16-17, 37, 44-45 TOLL FREE 1-800-CHARLES (1-800-242-7537) or (301) 881-1966,
Monday through Friday, 8:30 AM to 5:00 PM, EST.
mugs 19 You may also fax your order 7 days a week, 24 hours a day to
(301) 468-6340. Faxed orders must contain a customer name,
novelties 36, 39-41 phone number, and (if available) customer number.

pens & pencils 20-21 PRICES & MINIMUMS

plush squishies 2-3 Prices and minimum order quantities are indicated alongside each product.
Prices are per unit of measure shown.
ponchos 12-13 ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
For orders totalling less than $100.00, a $5.00 handling charge
pull-backs 27, 29 will be added.
Minimum order total is $50.00.
sunglasses 15
SHIPPING AND HANDLING
transforming robotic animals 6-7
umbrellas 10-11 Freight charge may include a handling fee.

wild replicas(stretchy) 32-33 TERMS

NEW! custom printed products 46-50 Our terms are net 30 days to established credit accounts. Shipping is
with your logo F.O.B. Maryland for stock items and F.O.B shipping point for special
orders and custom goods. Shipments are always forwarded via the least
Product colors may vary. expensive or best carrier unless a specific delivering carrier is requested.
We accept VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS
for your ordering convenience. All orders are also subject to the Terms
for the Sale of Goods by Charles Products, LLC posted on our website at
charlesproducts.com/tos.

NEW ACCOUNTS

If we have not previously had the pleasure of doing business with you, we
would appreciate receiving some information with your first order: three
trade credit references, the name and address of your bank, and your D&B
rating (if known). Please allow us time to contact the references before
shipment is expected. To expedite your first shipment, please enclose
a check, VISA, MASTERCARD, DISCOVER, or AMERICAN EXPRESS
number (including name on card, expiration date, CVV, and billing zip
code). All new customers should also enclose tax resale numbers with
the first order.

CLAIMS

Please unpack and check your order promptly. All claims for damage,
breakage, or shortage should be reported to our office within 10 days
after receipt. Cartons which appear damaged should not be refused;
please inspect the contents and contact our office to resolve the situation.
Damaged merchandise and its shipping carton should be retained for 30
days for possible inspection or return unless otherwise directed.

RETURNS

See the Terms for the Sale of Goods by Charles Products, LLC posted on
our website at charlesproducts.com/tos for our return policy.

BACKORDERS

It is our policy to ship backordered merchandise valued over $20.00
within 6 months of your order date. If you would prefer to not receive
backorders and reorder the merchandise at a later date, please specify
“NO BACKORDERS” on your order.

Catalog Design: Clara Chan
Cover Design: Jonathan Clark

© Charles Products, Inc.

charlesproducts.com | 1-800-242-7537 51