Fact Sheet
OVERVIEW, SIZE AND SCOPE
World’s largest company in the manufacture, installation and service of elevators, escalators and
moving walkways. Wholly owned subsidiary of United Technologies Corporation.
Approximately 2.5 million Otis
elevators and escalators in
operation worldwide
More than Approximately
1.8 million 60,000 employees,
elevators and with 53,000 outside
escalators the United States
serviced by
Otis worldwide Major manufacturing
facilities in the Americas,
Products offered in Europe and Asia
more than 200
countries and territories
REVENUES
US $12.4 billion in 2011, of which 83 percent was generated outside the United States.
Fact Sheet
GLOBAL PRESENCE
Six Otis Areas*
Fact Sheet
ICONIC BUILDINGS
Americas
Asia
Europe
Fact Sheet
ELEVATORS, ESCALATORS AND MOVING WALKWAYS
Advanced elevator technology to provide customized solutions for a full range of applications from
low-, mid- and high-rise commercial, residential and infrastructure projects to the tallest building in the world.
Gen2™ elevator provides sustainability, Compass™ destination Double deck and high
architectural flexibility and outstanding management system provides speed elevators.
ride quality. Available in both machine personalized elevator service while Unsurpassed
room-less or mini-machine room, heavy improving system performance performance for
duties and high speeds. demanding projects.
Escalators and Sustainable
Trav-O-Lator™ features: smarter
moving operations with
walkways for ReGen Drives,
public and power monitoring,
commercial highly efficient
applications lubrication systems
SERVICE AND MODERNIZATION
The REM™ monitoring The EMS Otis has the Innovative The advantages of
system combined with Panorama™ world’s largest technologies Gen2 technology can
our customer-focused elevator network of branch and an extensive be applied to building
Otis Elite™ service management product line to modernizations to
program provides system enables offices and service improve reduce overall energy
customers optimal improved performance, consumption while
reliability and faster building centers aesthetics and improving reliability,
response time management reliability of and performance
elevator systems
Fact Sheet
UNITED TECHNOLOGIES CORPORATION (UTC)
Based in Connecticut, USA, UTC is a diversified company providing high technology products and
services to the global aerospace and building industries.
Otis Elevator Company UTC Climate, Controls and Security UTC Power
Elevators, escalators, Fuel cell systems, for
moving walkways Air conditioning, Electronic security, on-site, transportation,
space and defense
refrigerating, heating, fire protection products applications
ventilation and HVAC and services
systems and products
Hamilton Sundstrand Pratt & Whitney Sikorsky
Aerospace systems, Aircraft engines, Military, industrial
components, space gas turbines and and commercial
suits, industrial products space propulsion helicopters
systems
Fact Sheet
OTIS MILESTONES
Fact Sheet
OTIS MILESTONES 1981 Introduce Elevonic™ 401, the first “human-
engineered” control system with synthesized
1853 Elisha Graves Otis founds the company in 1983 speech, information display and security
Yonkers, New York, after he invents a 1984 systems.
1884 safety mechanism for a lifting platform.
1888 1984 Introduce OTISLINE™, a computerized,
1893 Establish sales offices in London and 1984 24-hour-a-day dispatching service for
1896 Paris. 1985 mechanics in North America.
1900
1902 Win contract to install elevators in Eiffel 1987 Equip the world‟s tallest hotel, the 73-story
Tower. 1988 Westin Stamford at Raffles City,
1907 Singapore, with 79 elevators and 20
1910 Install elevators in Russia. 1989 escalators.
1912 1989
1925 Install elevators in Japan. 1989 Form first manufacturing joint venture in
1990 China at Tianjin.
1931 Introduce escalator at the World‟s Fair in 1990
1948 Paris. 1991 Introduce OTISLINE in France.
1960 1991
1967 Equip the 20-story Flatiron Building, an Install Otis shuttle people-mover system
1968 early skyscraper in New York City, with using proprietary advanced-technology
1976 elevators. Hovair™ suspension to connect Harbour
1979 Island and downtown Tampa, Fla.
Install elevators in China.
Dedicate 28-story test tower and engineering
Establish first European manufacturing center in Bristol, Conn.
plant in France.
Introduce Remote Elevator Monitoring
Install elevators in 60-story Woolworth (REM™), a diagnostic system for checking
Building in New York City. elevator performance from distant locations
in North America.
Install first control system with a “memory”
at St. Luke‟s Hospital in Chicago, Introduce innovative linear induction motor
permitting automatic operation without an elevator in Japan.
operator.
Introduce first machine-roomless elevator in
Install elevators in the Empire State Japan.
Building in New York City.
Introduce Elevonic™ 411 and Elevonic™
Introduce automatic electronic elevator 311, the most advanced elevator systems in
system. the world, to the international market.
Install high-rise observation elevator at Introduce Elevonic™ 411M elevators and
Fairmont Tower Hotel in San Francisco. Elevonic™ 311M elevators for worldwide
modernization market.
Install 255 elevators and 71 escalators in the
World Trade Center in New York City. Sign joint-venture agreement outside
Moscow in Russia.
Install a Double-Deck elevator system at the
Time-Life Building in Chicago. Sign joint-venture agreement in
St. Petersburg, Russia.
Become a wholly owned subsidiary of United
Technologies Corporation. Acquire majority interest in Hankook
Engineering, Seoul, Korea.
Introduce Elevonic™ 101, a completely
micro-processor-based elevator control
system.
Fact Sheet
1992 Sign joint-venture agreements in China 1995 Win industry-record $77 million contract to
1992 (Guangzhou and Beijing), Poland, Ukraine 1995 supply escalators to the Metropolitan Rapid
1992 and Russia. 1995 Transit System in Taipei, Taiwan.
1992
1993 Introduce and sell “fuzzy-logic” self- 1996 Acquire Boral Building Technologies of
adaptive dispatcher modules in gearless 1996 Australia.
1993 elevator systems in Japan. 1996
1997 Acquire The Express Lift Co. from General
1994 Install shuttle system at Narita Airport near 1997 Electric Co. of Great Britain. Express, which
1994 Tokyo, Japan. 1997 was Britain‟s largest independent elevator
company, later merges with Evans Lifts to
1994 Open Quality Assurance Center in Bristol, 1997 form Express-Evans Lifts.
1994 Conn. 1997
1995 Win $16.5 million contract in Shanghai,
Release Otis 2000 elevator line in Europe, China, largest ever there, to supply 120
1995 which incorpoates a standard family of heavy-duty escalators for the Metro Line 2
1995 electronic controls, variable-frequency project.
drives and innovative cab and fixture
designs. Win a $16 million contract to supply 94
escalators and elevators to the Gateway II
Win $50-plus million contract, the largest project in Hong Kong.
new equipment award in industry history,
for Petronas Twin Towers in Kuala Form joint venture with Pomagalski, S.A. of
Lumpur, Malaysia. France to engineer, manufacture, sell and
install roped automated people-mover
Otis Chairman George David elected systems and inclined elevators.
Chief Executive Officer of United
Technologies Corporation. Win a $49 million contract to supply and
install 270 elevators and escalators on two
Return to Vietnam, signing joint-venture sections of the Mass Rapid Transit lines in
agreements with LILAMA in Hanoi and Ho Singapore.
Chi Minh City‟s Construction and Elevator
Company. Win a pair of contracts totaling $20 million to
supply and install 91 elevators and
Install shuttle system for Delta Air Lines in escalators in Las Vegas.
Cincinnati, Ohio.
Win a $15 million contract to supply and
Introduce Otis 506 NCE escalator with a install 45 energy-efficient elevators and
flexible modular design that can be escalators at the Durst Organization‟s Conde
assembled to individual specification. Nast Building in Times Square in New York
City.
Introduce REM III™ monitoring system,
the latest and most advanced of Otis‟ Win a $12 million contract to supply and
remote elevator monitoring services, in install 37 elevators and escalators for an
eight more countries for a total of 18 office building/hotel project in Sydney,
countries. Australia.
New factory in Guangzhou, China, begins Win a $10 million contract to supply and
production. install 35 elevators and escalators for
Arlandabanan, a new railway project to link
Win $29 million contract with Housing Stockholm, Sweden and Arlanda Airport.
Development Board of Singapore. This is the largest contract in Swedish
elevator industry history.
Fact Sheet
1997 Win a $10 million contract to supply and 2000 Win $25 million automated people mover
1998 install 74 elevators and escalators at the 2000 contracts for Huntsville (Alabama) Hospital
1998 Grand Gateway complex in Shanghai, and a second system at Minneapolis-
1998 China. 2000 St. Paul International Airport.
1998 2000
1998 Form Hangzhou Xizi Otis Elevator 2001 Announce the Gen2 elevator system, the
1998 Company in China‟s Zhejiang Province. 2001 first elevator system to use flat belt
1998 This is Otis‟ fifth joint venture company in technology in place of steel cables to lift the
1998 China. 2001 elevator car. The Gen2 elevator system
1999 2001 requires no separate machine room and
1999 Form Otis China Limited, a holding 2002 uses an energy-efficient gearless machine.
company to manage five joint ventures in 2002
2000 China. Sign $14-$16 million agreement to provide
up to 220 moving walkways and at least 50
Acquire majority ownership of South elevators and escalators to global retailing
African company, which becomes a wholly giant Carrefour.
owned subsidiary of Otis.
Invest more than $500 million to form
Acquire minority shares of European LG-Otis Elevator Company, a new joint-
Operations from Mannesmann Demag, a venture company with LG Electronics in
subsidiary of Germany‟s Mannesmann A.G. Korea.
Win $8.1 million contract to supply and install Announce the signing of contracts totaling
an automated people mover system at the more than $100 million for new equipment
Minneapolis-St. Paul International Airport. and maintenance for six of the largest high-
rise construction projects in the New York
Win $68 million contract to supply and install metropolitan area.
an advanced people mover system at new
Northwest Airlines terminal in Detroit. Win contract to install three Gen2 elevators
and four S-NPE 1030 model escalators to
Introduce Skyway™, the world‟s fastest AC provide the first vertical transportation
gearless elevator system with the largest system to the Christ the Redeemer
load capacity and the world‟s first flexible monument on Corcovado Mountain
Double-Deck elevator. overlooking Rio de Janeiro, Brazil.
Win $13 million contract to supply 24 Increase, from 30 percent to 80 percent,
elevators (14 are Skyway) and 25 escalators company‟s interest in Hangzhou Xizi Otis
for the Raffles Square project in Shanghai, Elevator Company, the joint-venture
China. company in Hangzhou, China.
Invest $26 million to buy out minority Complete modernization of the Otis elevator
partners and take majority ownership stake cars serving the upper landing of the Eiffel
in Otis India. Tower in Paris.
Launch e-business strategy with revised Win elevator contracts totaling $17.7 million
Web site (www.otis.com) and new in Melbourne, Australia, for the 88-story
e-business products: e*Direct (on-line Eureka Tower and the former Queen Victoria
elevator specifying and ordering) and Hospital, the largest total new equipment
e*Service (on-line service customer Web order ever recorded by Otis Australasia.
site).
Win $10.3 million in contracts to modernize
Introduce an OTISLINE dispatching center in elevator systems in three high-rise office
China. towers in Paris‟ prestigious La Défense
business district.
Fact Sheet
2002 Install two elevated Express Trams, the 2003 Introduce the machine-roomless Gen2
centerpiece of a $68 million vertical and 2003 elevator in North America and Japan.
2002 horizontal transportation system in 2003
Northwest Airlines‟ new Edward H. 2004 Consolidate operations in China by
2002 McNamara Terminal at Detroit 2004 exchanging shares in Hangzhou Xizi Otis
2002 Metropolitan Airport. Elevator Company for an increased and
2003 2004 controlling interest in Otis China Limited.
2003 Win contract to supply elevators and
2003 escalators for the Transit Center, a new 2004 Celebrate the 150th anniversary of Otis
public transportation facility to meet the Elevator Company.
2003 demands of the 2008 Olympic Summer 2004
2003 Games in Beijing. Announce $10 million contract in Taiwan to
2003 2004 supply and install 145 escalators and
2003 Form new joint venture, Jiangnan Express 2004 elevators for Taipei‟s Mass Rapid Transit
Elevator Company, with Suzhou Jiangnan 2004 (MRT) system.
Elevator (Group) Co. Ltd. in China‟s
Jiangsu Province. Install 61 elevators, escalators and moving
walkways in Arkadia, Poland‟s newest and
Form new joint venture, Xian Express largest retail and entertainment center,
Elevator Company, with Xian Elevator located near Warsaw‟s central business
Factory in China‟s Xian City expanding district.
into western China.
Win $9 million contract in Italy for 38
Win contracts totaling $31 million to escalators and 19 elevators that will be
supply and install elevators, escalators installed in six stations of the subway line
and platform screen doors for subway line under construction in Turin, host city for the
in Shenzhen in southern China. 2006 Olympic Winter Games.
Announce acquisition of Amtech Elevator Announce contract to supply 98 elevators,
Services from San Francisco-based ABM escalators and moving walkways for the Mall
Industries. of the Emirates, a 2.4 million-square-foot
(216,000 square meters) entertainment and
Win contract to install 32 elevators in shopping complex in Dubai, United Arab
7 World Trade Center, first building to be Emirates.
constructed as part of redevelopment of
Ground Zero in Lower Manhattan in New Win contracts in Australia totaling more than
York City. $25 million to supply and install 33 elevators
in the KENS commercial office tower
Announce contract to install 111 elevators development project in Sydney and 26
and escalators in Guangzhou‟s Grand View elevators and escalators in the Brisbane
Mall, largest shopping mall in Asia. Square office tower in Brisbane.
Win contract to install 54 Gen2 elevators and Announce contract to modernize 18
56 escalators for a new subway line in elevators with Otis‟ high-speed Elevonic
Tianjin, one of the largest sales of Gen2 systems in Torre Picasso, one of the most
elevators in the world. prestigious office towers in Madrid, Spain.
Super Double-Deck elevators installed in the Win contract to install and maintain 19
54-story Mori Tower in Tokyo‟s Roppongi elevators in Torre Repsol, the first of four
Hills complex. office towers to be built as part of the largest
property complex in Madrid, Spain.
Otis-LG wins $9 million contract to supply
340 elevators for Advanced Business Park in Announce contract to install 64 elevators and
Beijing, largest order ever received by escalators in the Shanghai World Financial
Otis-LG. Center complex, which will be built in the
Pudong district.
Fact Sheet
2004 Introduce EMS Panorama™ system, a 2005 Win a contract to supply and install
Web-based management application that 127 elevators, escalators and Trav-O-Lator
2004 enables building personnel to securely 2005 moving walkways at Rome Fair, one of the
2004 monitor, control and report on elevators, largest exhibition and business centers in
2004 escalators and moving walkways from 2005 Italy.
2005 virtually any location using a computer
with a standard Internet browser. 2006 Announce a $36 million contract to supply
2005 2006 and install 66 elevators and escalators at
2005 Win a contract to provide 70 Gen2 2006 Emaar Properties‟ Burj Dubai in the United
2005 elevators and 74 escalators for 27 stations 2006 Arab Emirates, which will be the world‟s
2005 on Shanghai Metro‟s new mass transit 2006 tallest building when completed.
Line 6 under construction in the Pudong 2006
district. Win record order from Chinese construction
2006 firm Chixia Construction to supply and install
Announce contract to supply and install 2006 450 elevators for eight luxury residential
70 elevators and 27 escalators, for high-rise housing projects in Jiangsu
Beijing‟s Silvertie Center, including high- Province.
speed Skyway Double-Deck elevators for
the center‟s 64-story office tower. Win contracts to supply and install
45 elevators for three modern buildings in
Win contract to install 100 Gen2 elevators Bankside 123, a major South East London
in Zhangjiang High-Tech Park in development along the Thames.
Shanghai, China, Otis‟ largest single Gen2
contract. Announce contract to supply and install
21 elevators for the 51 Lime Street project, a
Win contracts totaling more than $23 29-story office tower under construction in
million to supply and install 169 elevators, London‟s historic Square Mile district.
escalators, moving walkways and one
central monitoring system for Phase 2 of Win contract to supply and install 42 Gen2
the Incheon International Airport in South elevators for 21 apartment buildings owned
Korea. by the Ministry of Awkaf in Kuwait City.
Win a contract to install 46 elevators and Win record order in China‟s Zhejiang
escalators, including Gen2 and Elevonic Province to supply and install 120 elevators
elevator systems, for the second phase of for the Shunfa Jiajing Tiancheng residential
China‟s Beijing Fortune Plaza. complex in Hangzhou.
Announce contracts to supply 70 elevators Announce contract to supply and install 85
and escalators for Planet Godrej, one of elevators and escalators for an extension of
India‟s tallest buildings, and Great India Madrid‟s underground metro.
Place, a combined shopping mall and
amusement park. Win contract to design and installone-of-a-
kind glass elevators for Washington D.C.‟s
Win a $14 million contract to supply and Newseum, the world‟s first interactive
install 51 heavy-duty escalators and to museum of news. The 21-unit contract also
modernize 11 escalators at subway stations includes six Gen2 elevators.
in Munich, Germany.
Announce $9 million contract to supply and
Announce contracts to supply and install install 29 elevators for an expansion of the
120 Gen2 machine-roomless elevators, world‟s largest casino, Foxwoods Resort
escalators and Trav-O-Lator moving Casino in Connecticut, U.S.A.
walkways for expansions to Nye Ahus
Hospital in Norway and to Skärholmen Win two contracts valued at more than
Centrum shopping mall in Sweden. $14 million to supply and install
136 escalators and 41 elevators for the
Number 10 Line of the Beijing Subway.
Fact Sheet
2008 Win more than $60 million in contracts for 2009 Win contract from Longfor Properties, a
2008 Central Market in Abu Dhabi City. leading real estate developer in China to
2008 deliver and install 442 elevators and 10
2008 Announce contract to provide 264 energy- escalators for residential and commercial
2008 efficient escalators at Hangzhou Metro projects in four cities. The order includes
2008 Line 1 in China. energy-saving Gen2 elevators with ReGen
2008 drives.
Announce contract to provide a mix of
2009 Elevonic 411 gearless, geared and Gen2 2009 Designed and installed a unique elevator
2009 elevator systems for the Trump that is being used to transport vehicles to
2009 International Hotel & Tower in Toronto. the 94th floor exhibition hall in mainland
China‟s tallest building. This elevator is
Win a $23 million contract for the among 30 elevators and 34 escalators
Guangzhou International Finance Center, that Otis installed in the 101-story
an office and hotel building that will be Shanghai World Financial Center.
among the tallest in the world.
2009 The U.S. Green Building Council
Win a contract to supply and install 108 (USGBC) recognized Otis Elevator
Gen2 elevators in 34 stations for the Company for its leadership in
Downtown Line, Singapore‟s new mass environmental sustainability. The Otis
rapid transit line. Elevator Company TEDA Center in China
achieved gold-level Leadership in Energy
Announce contract to provide 116 and Environmental Design (LEED)
elevators and escalators including 36 certification.
Gen2 elevators for the Beijing South
Railway Station, one of the largest in Asia. 2010 Inauguration of the world‟s tallest building,
Announce contracts to supply and install Burj Khalifa in downtown Dubai opened its
more than 1,400 elevators and escalators
at venues and related infrastructure for the doors to the public who rode Otis double-
2008 Beijing Olympic Games. Twenty deck elevators to “At the Top,” the 124th
percent of the units are Gen2 machine-
roomless elevators. floor observation deck.
Announce contracts to supply and install 2010 Otis Elevator Company provided 169
1,300 elevators in public housing estates elevators and escalators for World Expo
for the Singapore Housing and 2010 in Shanghai, China, making Otis the
Development Board (HDB). largest elevator supplier for this
prestigious event. The contracts include
Win contract to supply and install 334 energy-saving Gen2 and SKY™ elevators,
energy-efficient Gen2 elevators for the as well as ReGen drive technology.
Longtan City Industry Zone in Chengdu,
China. 2010 Otis Elevator Company will provide 88
Announce contract to provide 125 energy-efficient elevators, escalators and
elevators, escalators and moving
walkways for International Finance Centre moving walkways to Los Angeles
(IFC) Seoul in Korea. International Airport (LAX), the world‟s
busiest origin and destination airport.
Fact Sheet
2011 Otis Elevator company will provide 21
elevators and 47 escalators to the new
2011 World Trade Center Transportation Hub in
2011 lower Manhattan, New York. The Hub
promises not only to bring architectural
2011 beauty to downtown Manhattan but also to
2011 significantly improve mass-transit
2011 connections throughout the region.
2011
Announce major global environmental
program, The Way to Green, which spans
every aspect of its operations, from design
and manufacturing to products and end-
of-life recycling.
Otis Elevator Company celebrates 100
years of operation in Germany. Otis
Germany is one of the leading high-tech
companies in Berlin, and develops
energy-saving components for Otis
elevators and escalators worldwide in its
own research and production centers.
Otis Elevator Company selected for
another of India‟s landmark, „green‟
buildings to provide Kohinoor Square with
47 elevators and 16 escalators.
Empire State Building Selects Otis for
major modernization project to install
advanced elevator systems with improved
speed, energy-efficiency, and passenger
experience.
Otis Elevator Company to open
manufacturing facility in Florence, South
Carolina. The new facility will consolidate
much of Otis‟ North American new
equipment operations and will bring more
than 360 jobs to South Carolina.
Glasgow Subway selects Otis for major
modernization project to Install Otis‟
energy-efficient escalators. The
modernized escalators will better enable
the Subway to meet the demands of the
2014 Commonwealth Games.