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Published by Coet Kms, 2019-11-29 03:15:11

Case Base Learning

case_base_learning

Keywords: kms

Developing Independent Learning in Vibrant Environment
Based on the article given, answer the following questions:
Question 1:
As a System Analyst, what will be the first thing that Mr. Wafiy should do in regards to the
project? Explain why the action is important and needed.
Question 2:
Mr. Wafiy will not handle the project himself. Please explain who will be joining Mr. Wafiy
in this project by providing the roles of everyone you have mentioned.
Question 3:
What is the best method to gather all the necessary information for this project? Why do
you think this method is the most suitable chosen by you?
Question 4:
In your opinion, what is the approach that Mr. Wafiy should use in Detailed Analysis;
Process Modeling or Object Modeling? Explain your answer.
Question 5:
It is important that the Information system for Bagusmart is maintained properly and
periodically. Explain what will be the risks if the maintenance phase is not conducted for
this project.
Question 6:
Using this case study as an example, explain the importance of having a good
documentation for the whole project. What are the potential risks if there were no
documentation of poor documentation?

91

Developing Independent Learning in Vibrant Environment
Suggested Lesson Plan and Teaching Techniques

Suggested lesson plan
Below are the suggested lesson plans for one tutorial session (50-55 minutes).
Note: Lecturer may change the suggested time accordingly
Suggestions may include how to spend the time in class, how to organize the discussion
group, and how to arrange the lesson for students to report their findings and solutions
1. Introduce the case ( 5 minutes )
2. Individual preparation ( 10 minutes )
3. Small group discussion ( 15 minutes )
4. Various Learning activities ( 10 minutes )
5. Presentation ( 5 minutes )

Note: Select a group to present, while others just submit their task to lecturer
6. Large group discussion ( 10 minutes )

Presentation and report writing guidelines
1. Read and understand the case content given to you thoroughly.
2. Using your knowledge and understanding, answer the questions.
3. Be prepared to present to the whole class your finding. You will have a time limit. You
should strictly respect this limit.
4. Write your answer on a piece of paper and hand it over to your lecturer at the end of
the class.

Note: Materials may be given prior to lesson for preparation purposes.

92

Developing Independent Learning in Vibrant Environment

Assessment Guidelines

Guideline to assess students’ performance

To achieve the Learning Outcomes, students will be assessed by using the form below.
Before students working with the case, lecturers will explain to them about particular areas
so that they will know the areas on which they should focus

Items Particulars Needs Improvement
Satisfactory
Good
Excellent

1. Able to identify phases in SDLC

2. Able to understand activities in the phases

3. Able to understand the terms used in SDLC

4. Able to identify the participants in SDLC

5. Able to understand the whole problem in the right
context

6. Able to suggest solution related to the phases

7. Able to describe each steps of SDLC

Specific comments

93

Developing Independent Learning in Vibrant Environment
Supplementary worksheets
For this sample of case study, lecturer can suggest students to refer to sub topic of IS –
System Development Life Cycle as below

Hints for the case
Students should imagine themselves as part of the Project Development Team in order
blend themselves with the situation
References
 Turban E. et al. (2010). Introduction to Information Technology (7th Edition). New

Jersey: John Wiley & Sons Inc.
 K. C. Loudon and J. P. Laudon (2007). Management of Information System; (7th edition)

. ISBN-10: 0130330663, ISBN-13: 978-0130330666, Prentice Hall.
 Shelly, G. B., & Vermaat, M. E. (2009). Discovering Computer 2011 Complete. Boston:

Course Technology Cengage Learning

Developing Independent Learning in Vibrant Environment

Student’s Notes
Case Content

Bagusmart Hypermarket: Adapting Technology for improving and upgrading their
business - A Simple Case Study

Bagusmart is a chained grocery shop that sells all groceries’ needs. Their motto is
‘providing every family’s needs in one roof’. The grocery shop started as a family
business since year 2000. Their first store was opened in Banting, Selangor. To-date
they have a total of 15 branches around Selangor. Since the opening of their first shop till
present, Bagusmart management does not have any Information System to handle their
inventories, stocks, payroll and financing. Everything was done either by using manual
records or by using a simple stand-alone system such a Store Keeper’s System. The
stand-alone system was developed by one of their ex-staff with minimal functions using a
simple DBMS application program.

As their business developed, the Managing Director of Bagusmart, Mr. Hadif
expressed his intention of having an automated Information System that can improve
and upgrade their business to be more efficient, systematic and reliable. He feels that it
is important for Bagusmart to have a proper system since they are expanding quite
rapidly over the years. Failing to do so may cause inefficient management that might
cause Bagusmart to fail its operation which will bring great loss to the company.

In order to materialize this plan, Mr. Wafiy, a System Analyst was hired and given
a task to handle this project. As the requirement stated, the Information System will have
to automate all the necessary functions and link all the branches in a single system
within a certain budget. This system must be able to be used in all branches and
monitored by the home branch. Therefore, Mr. Wafiy was given a month to do the
necessary and produce a convincing System Proposal so that Mr. Hadif can all the
needed action in developing an Information System for Bagusmart.

95

Developing Independent Learning in Vibrant Environment
Based on the article given, answer the following questions:
Question 1:
As a System Analyst, what will be the first thing that Mr. Wafiy should do in regards to the
project? Explain why the action is important and needed.
Question 2:
Mr. Wafiy will not handle the project himself. Please explain who will be joining Mr. Wafiy
in this project by providing the roles of everyone you have mentioned.
Question 3:
What is the best method to gather all the necessary information for this project? Why do
you think this method is the most suitable chosen by you?
Question 4:
In your opinion, what is the approach that Mr. Wafiy should use in Detailed Analysis;
Process Modeling or Object Modeling? Explain your answer.
Question 5:
It is important that the Information system for Bagusmart is maintained properly and
periodically. Explain what will be the risks if the maintenance phase is not conducted for
this project.
Question 6:
Using this case study as an example, explain the importance of having a good
documentation for the whole project. What are the potential risks if there were no
documentation of poor documentation?

96

Developing Independent Learning in Vibrant Environment
Suggested Lesson Plan and Teaching Techniques

Suggested lesson plan
Below are the suggested lesson plans for one tutorial session (50-55 minutes).
Note: Lecturer may change the suggested time accordingly
Suggestions may include how to spend the time in class, how to organize the discussion
group, and how to arrange the lesson for students to report their findings and solutions
1. Introduce the case ( 5 minutes )
2. Individual preparation ( 10 minutes )
3. Small group discussion ( 15 minutes )
4. Various Learning activities ( 10 minutes )
5. Presentation ( 5 minutes )

Note: Select a group to present, while others just submit their task to lecturer
6. Large group discussion ( 10 minutes )

Presentation and report writing guidelines
1. Read and understand the case content given to you thoroughly.
2. Using your knowledge and understanding, answer the questions.
3. Be prepared to present to the whole class your finding. You will have a time limit. You
should strictly respect this limit.
4. Write your answer on a piece of paper and hand it over to your lecturer at the end of
the class.

Note: Materials may be given prior to lesson for preparation purposes.

97

Developing Independent Learning in Vibrant Environment

Assessment Guidelines

Guideline to assess students’ performance
To achieve the Learning Outcomes, students will be assessed by using the form below.
Before students working with the case, lecturers will explain to them about particular areas
so that they will know the areas on which they should focus

Items Particulars Needs Improvement
Satisfactory
Good
Excellent

1. Able to identify phases in SDLC

2. Able to understand activities in the phases

3. Able to understand the terms used in SDLC

4. Able to identify the participants in SDLC

5. Able to understand the whole problem in the right
context

6. Able to suggest solution related to the phases

7. Able to describe each steps of SDLC

Specific comments

98

Developing Independent Learning in Vibrant Environment
Supplementary worksheets
For this sample of case study, lecturer can suggest students to refer to sub topic of IS –
System Development Life Cycle as below

Hints for the case
Students should imagine themselves as part of the Project Development Team in order
blend themselves with the situation
References
 Turban E. et al. (2010). Introduction to Information Technology (7th Edition). New

Jersey: John Wiley & Sons Inc.
 K. C. Loudon and J. P. Laudon (2007). Management of Information System; (7th edition)

. ISBN-10: 0130330663, ISBN-13: 978-0130330666, Prentice Hall.
 Shelly, G. B., & Vermaat, M. E. (2009). Discovering Computer 2011 Complete. Boston:

Course Technology Cengage Learning

Developing Independent Learning in Vibrant Environment

Student’s Notes

Case Content

‘All-You-Can-eat’ Buffet Restaurant; A new facelift. – A Case Study

Aleesha has just opened an ‘all-you-can-eat’ buffet restaurant in Jalan Telawi, Bangsar.
All-you-can-eat buffets are a brilliant concept where customers pay a fixed amount and
everything on the table is for them to sample. Aleesha’s buffet consists of a huge variety
of Japanese and local/Western dishes, from sashimi to sushi to tempura and fresh
seafood, and even Malaysian favourites such as wanton and satay. It's a perfect place
for gatherings, birthday parties, tour groups & company dinner. With its incredible design
and special lighting, it’s got just the right amount of style and comfort.

Since Aleesha’s restaurant is new, there are many problems that need to be solved
and one if it is the related to the cash register. Aleesha is facing a problem where there is
no proper record of the number of customers in her restaurant every day. She is finding it
difficult to keep track of the number of buffet sets she sells each day to her customers.
Since she keeps track of customers’ payment manually using a generic receipt book, she
is also worried if her staffs are not being trustworthy. Every day, her restaurant will be
crowded with many customers but her profit margin is lower than expected. For this
reason, she needs a proper system to help her keep track of the number of customers,
no of buffet, buffet type and also to track the payment through printing out the receipt to
be kept as record and to be given to customers.
Aleesya’s restaurant schedule:

Buffet Price per-Head Buffet Hour
Buffet Lunch RM78.00++ 11:30~16:20 [Weekday& PH]

Buffet Dinner RM88.00++ 17:00~21:30 [Weekday& PH]

Buffet Supper RM78.00++ 21:40~23:40 [Weekday& PH]

Aleesha is hoping that her restaurant will run smoothly without any hiccups and she is
willing to try all means to solve her problem. She was advice to consult a programmer to
solve her problem.
If your group is the team of programmer that Aleesha consulted, what would your answer
be for the following questions?

100

Developing Independent Learning in Vibrant Environment
Please answer the following question based on the article:
Question 1:
What is the best way to solve Aleesha’s problem?
Question 2:
You are using C++ and ready to start with the coding, explain to other programmers how
you would declare the variables and its type for the system suggested above.
Question 3:
Write a segment of program that can prompt the cashier to enter cashier’s name and
cashier ID
Question 4:
Identify the most appropriate control structure and write a segment as a sample to be
presented to your fellow programmers.

101

Developing Independent Learning in Vibrant Environment
Suggested Lesson Plan and Teaching Techniques

Suggested lesson plan
Below are the suggested lesson plans for one tutorial session (50-55 minutes).
Note: Lecturer may change the suggested time accordingly
Suggestions may include how to spend the time in class, how to organize the discussion
group, and how to arrange the lesson for students to report their findings and solutions

1. Introduce the case ( 5 minutes )
2. Individual preparation ( 10 minutes )
3. Small group discussion ( 15 minutes )
4. Various Learning activities ( 10 minutes )
5. Presentation ( 5 minutes )
Note: Select a group to present, while others just submit their task to lecturer
6. Large group discussion ( 10 minutes )

Presentation and report writing guidelines
1. Read and understand the case content given to you thoroughly.
2. Using your knowledge and understanding, answer the questions.
3. Be prepared to present to the whole class your finding. You will have a time limit. You
should strictly respect this limit.
4. Write your answer on a piece of paper and hand it over to your lecturer at the end of
the class.

102

Developing Independent Learning in Vibrant Environment

Assessment Guidelines

Guideline to assess students’ performance

To achieve the Learning Outcomes, students will be assessed by using the form below.
Before students working with the case, lecturers will explain to them about particular areas
so that they will know the areas on which they should focus

Items Particulars Needs Improvement
Satisfactory
Good
Excellent

1. Able to understand case requirement
2. Able to list down problems that needs solving
3. Able to identify various basic data types
4. Write expression in correct syntax

Specific comments

103

Developing Independent Learning in Vibrant Environment
Supplementary worksheets
For this sample of case study, lecturer can suggest students to refer to sub topic Introduction
to C++ from lecture notes provided by the computer science unit, KMS.
Hints for the case
Students should imagine themselves as part of the programmers’ team.
References
 Stanley Lippman, Josée Lajoie, Barbara E. Moo(2012). C++ Primer. The fifth edition

(released August 16, 2012) covers C++11.
 Shelly, G. B., & Vermaat, M. E. (2009). Discovering Computer 2011 Complete. Boston:

Course Technology C engage Learning

104

Developing Independent Learning in Vibrant Environment
REFERENCE
Anon. (t.th). Developing Lesson with Technology.

http://catalogue.pearsoned.co.uk/assets/hip/gb/hip_gb_pearsonhighered/sampl
echapter/0136101259.pdf [15th January 2014]
Davis, C. & Wilcock, E. (t.th). Teaching Strategies Using Case Studies.
http://www.materials.ac.uk/guides/casestudies.asp
Farhoomand, A. (t.th). Writing Teaching Cases: A Quick References Guide.
Killen R. 2009. Effective Teaching Strategies: Lesson from Research and Practice.
Cengage Learning Australia.
Jill L. Lane. 2007. Case Writing Guide. Schreyer Institute for Teaching Excellence
Penn State. www.schreyerinstitute.psu.edu
Schwartz, M. (t.th). Teaching Method for Case Study. http://ryerson.ca/lt
CaseMethodBestPractices.pdf [ 25 March 2015]
Volpe, G. 2008. Case Studies: from Handbook for Economic Lecture. Metropolitan
University

105

Developing Independent Learning in Vibrant Environment

DELIVER: Developing Independent
Learning in Vibrant Environment
Centre of Excellent in Teaching

www.kms.matrik.edu.my


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