SEA Newsletter JanMarch 2016

January – March 2016

NEWSLETTER MALAYSIA SINGAPORE INDONESIA VIETNAM PHILIPPINES
SOUTH EAST ASIA

2016

The bachelor and his candidates? - International Women’s Day

VIETNAM

Mr. Hoang (Account Manager, a. hartrodt Vietnam) suprised the ladies in the office by handed over the roses.
Sweets, snacks and drinks were also served on the small celebration.

First call 2016 project: Skiff Vessel from Vietnam to Korea

VIETNAM

From left: Mr. Michael Krutil (Country Manager), Ms. Phuong (Customer Service) and Mr. Hoang (Sales).

The shipment loaded at the facilities of former South East Asia Shipyard Commodity: Skiff Vessel
(Now Piriou). The Port/company is located of the Vietnamese Navy X51 port. Dimension: 12.4x5.6x5.4m

The Vessel then got barged from the Port to the Cat Lai Port, (Which was (LxWxH)
loaded onto a vessel), then the Skiff has been transported to Busan, Korea. Weight: 40tons

Ms. Phuong and the operations team, together handled the shipment through Transported via Barge
its journey. Great job! DWT: 400T
L: 34m
a. hartrodt Vietnam visitors B: 10m

VIETNAM

Seo Jay visited Vietnam from 20th Jan - 26th Jan including a trip to Hanoi, Mr. Andreas Russ from a. hartrodt UK visited Ho Chi Minh office on the 29th
to explore further Korean companies for sales visits. of February until the 1st of March.

South East Asia Newsletter January - March 2016 | Page 2 www.hartrodt.com

Newly opened subsidiary JSI Vina in Vietnam & Projects with a. hartrodt

VIETNAM

a. hartrodt Vietnam welcomed Seo Jay from a. hartordt Korea earlier this year, on a visit purpose to be a communication
bridge between the Korean based mother company JEONGSAN INTERNATIONAL CO. LTD, which has newly opened
subsidiary JSI Vina in Vietnam recently.

“Thanks to the effort of Jay”, appreciation statement made from the Country Manager of a. hartrodt Vietnam, that
both parties have secured the shipment project. “This opened a deeper cooperation between a. hartrodt Vietnam
and a. hartrodt Korea in future”, added Michael.

The team then visited the company, had a tour in the Picture of the warehouse and loading docks
production facilities of the warehouse and loading
docks after discussed on the local matters for a smooth
handling on the project. The project transported
a complete production line which was imported partically
into 3 shipments.

Shipment details per lot:
1st lot: 1x20’gp + 5x40’hc + 4x40’ot

2nd lot: 1x20’gp + 1x20’fr + 2x40’hc + 2x40’fr

3rd lot: 6x40’hc

www.hartrodt.com South East Asia Newsletter January - March 2016 | Page 3

Easter company trip to Da Nang, middle Vietnam

VIETNAM

a. hartrodt Vietnam had a joyful company trip to Da Nang, middle Vietnam recently. Ba Na Nui resort is one of the
place visited, - a well-known place, which was advertised as “The second Da Lat, Sapa” of Central Land Viet Nam.
Its famous with the nice panoramic view of the Bana Quang Nam Da Nang and reachable by the modern cable car
system in Southeast Asia, reaching an elevation of 1,487 meters.

Then, the trip took place to Indoor Entertainment Center, Fantasy Park (the 3rd biggest in the world), and after
Ba Na Hill to the Hoi An Ancient town. A decent walk through the beautiful and historic Hoi An City, made the night
enjoying the beauties with all the lanterns across Hoi An City.

The trip continued to Ancient Capital of Vietnam on the next day. Hue was once the ancient capital in the last feudal
dynasty with many stories and hidden places. Part of the trip, the group was also able to visit the Imperial Citadel of
the Imperial Palace of Hue, Hoang Thanh, it’s a place dedicated for the 13 Nguyen Emperors and Royals. This area
contained many stories of the inner palace and mysteries of a Royal life. Continuing to the Khai Dinh Tomb and Thien
Mu Pagoda, an ancient temple in Hue that was built during the Nguyen Tien Hoang time.

The trip ends with the exhilaration trip with snorkeling and swimming in the ocean at the Bai Xep reef.

South East Asia Newsletter January - March 2016 | Page 4 www.hartrodt.com

VIETNAM a. hartrodt Vietnam employees Q&A Interview

“Success is getting what you want.
Happiness is wanting what you get.”

- Dale Carnegie.

Phuong Nguyen,
Customer Service.
Based in HQ Ho Chi Minh, Vietnam.

1. What are your job functions right now?
I am responsible for providing quotations to free-hand customers, company accounts and overseas offices.
Taking care and following up the shipments to ensure a smooth handling.

2. What have you experienced/learned working in a. hartrodt?
I am almost 6 years with a. hartrodt, from a newbie at the first time with a. hartrodt, to a “new me”. I would like to
take this chance to express my gratitude to Matthias, who always gave me opportunities to expose my abilities
and learn new things by offering me different kind of responsibilities, from Pricing department to Operations. And
my gratitude to the continuance by Michael, who offered me to Customer Service Department. From every position
in a different department, I have been gaining a lot of experiences.

3. What do you see yourself doing in the next few years at a. hartrodt?
I must be more confident, have a strong knowledge in logistics, and improve my problem solving skills.

4. What inspires you most about working at a. hartrodt?
The feeling when you can solve an unexpected problem that occurred during a job, or when you can handle a
new job successfully.

5. How do you balance work & life?
I always try my best to work proactively so that I can reduce the problem and stress at work which may come
everyday if we cannot control the situation. After work, I can really relax and enjoy individual life with my family.

6. How supportive is the culture here?
Everyone is willing to support each other to finish the job. Sometimes we argue about an issue, but argument
shows that we are really trying to find a solution/an answer, and that just makes us better.

7. What you like BEST about working at a. hartrodt?
A good environment for knowledge and experience improvement, plus good relationships between colleagues.

www.hartrodt.com South East Asia Newsletter January - March 2016 | Page 5

“Many a little
makes a mickle!”

Truc Nguyen.
Import Operations.
Based in HQ Ho Chi Minh, Vietnam.

1. What are your job functions right now?
I work in Import Operation now, currently handling nominated shipments to Ho Chi Minh port and key account;
receive booking orders from customer, arrange a suitable schedule, update status to the customer frequency, issue
all relating documents and VAT invoice, follow until the customers receive their cargoes and solve if any problem
appears, I also make weekly statistics report for tender accounts, input all data into systems until closing files.

2. What have you experienced/learned working in a. hartrodt?
I had joined a. hartrodt Logistics Vietnam since 05 June 2007, it is near to 10 years to be along with a. hartrodt now,
not too long and not too short, but I still have plenty time to understand about my lovely company. Before joining
a.hartrodt, I had worked in an export field for 2 years. Then, when I started in a.hartrodt Logistics Vietnam, I involve
mostly in import field. So, I have been improved and have knowledge in both export and import including customs formalities.

3. What do you see yourself doing in the next few years at a. hartrodt?
Hopefully my journey with a. hartrodt will go far!

4. What inspires you most about working at a. hartrodt?
Friendly environment, everyone can sit together and make a joke like family. Management here in a. hartrodt
Vietnam is very good and always be ready to support the staffs whenever in need

5. How do you balance work & life?
Sometimes, I have a headache because of heavy problem at work, but I try to forget it after work and just relax,
enjoy my life then the day after sunrise, a solution can be found. Sunshine after the rain!!

6. How supportive is the culture here?
Everyone always supports each other and contribute knowledge if someone doesn’t understand or in need of help,
whether about a job or even personal matter..

7. What you like BEST about working at a. hartrodt?
Lovely environment in a.hartrodt Logistics Vietnam and one of the famous a.hartrodt groups in all over the world!

South East Asia Newsletter January - March 2016 | Page 6 www.hartrodt.com

Office Relocation - a. hartrodt Semarang, Indonesia

INDONESIA

Office relocation in Semarang, Indonesia

a. hartrodt Indonesia is pleased
JatkoaartnanAoirupnorcte that Semarang office

has moved to below address;

BSD city Surabaya

Jakarta Semarang

a. hartrodt Indonesia (PT. Panah Perdana Logisindo)
Gedung Graha Sucofindo 4th Floor, Jl. Pemuda No. 171 Semarang Tengah - Jawa Tengah

Phone: +62 24 8657 0275 | Fax (+62 24) 765 882 74

www.hartrodt.com South East Asia Newsletter January - March 2016 | Page 7

2016 Employees long service awards in a. hartrodt Indonesia

INDONESIA

Congratulations to below loyal employees!

10 years Sales Manager - JK T Office 8-Feb-2006
Field Operations - CGK Office 1-Mar-2006
Valentina Sisca Kosasih Sea Freight Export - SUB Office 1-Jun-2006
Samsun Finance Director - JK T Office 1-Aug-2006
Adi Suyanto Customer Service - SUB Office 3-Oct-2006
Ratna Dewi Branch Manager - SUB Office 30-Oct-2006
Wijayanti
Ballet Sakuntala

5 years Field Operations - SUB Office 14-F eb -2 011
18-A pr-2011
Achmad Fathoni Sea Freight Export - JK T Office 18-A pr-2011
Kusuma Reynaldi Messenger - JK T Office 10-M ay-2 01 1
Rendy Nur Rachman Truck Co Driver - CGK Office 16-M ay-2 01 1
Dede Serpian 18- Jul -2 011
Agus Gunawan Messenger - CGK Office 5-Sep-2011
Denu Tjandra Puspita Customer Service - SUB Office
Natalina Hutabarat Sales Support - JK T Office 31-Oct-2011
Personal Assistant & Marketing Support - JK T
Seftanoza Pramitadewi Office 14-Nov-2011
Endah Tjahyaningtyas
Air Freight Supervis or - CGK Office

South East Asia Newsletter January - March 2016 | Page 8 www.hartrodt.com

INDONESIA a. hartrodt Indonesia employees Q&A Interview

“Do your best,
You were not given this life to be average.”

Ballet Sakuntala.
Branch Manager, Surabaya Office.
Based in Surabaya, Indonesia.

1. What are your job functions right now?
Currently, I am taking care of Surabaya Branch Office, covers East Java and Bali area. As the Branch Manager,
I responsible for the operational activities of freight forwarding in SUB Branch as well as to build and develop the business.

2. What have you experienced/learned working in a. hartrodt?
Working with a. hartrodt, I learn so many things in logistics industry everyday. There is always something new to
learn in this industry. The new shipment file is a new knowledge, new experience of regulations, business process,
technology, many more. My colleagues, of a. hartrodt Indonesia and also overseas, are my real mentor.

3. What do you see yourself doing in the next few years at a. hartrodt?
I hope I could enable to utilize my talents and taking on new and exciting challenges.

4. What inspires you most about working at a. hartrodt?
The people and the challenges in certain tasks. When we accomplished and overcome the obstacles together,
it’s always great to see the synergy within the team.

5. How do you balance work & life?
Time is the most valuable commodity in life. It is the one thing we cannot buy more of. During work hours, I focus
on what really matters, set the time frame to finish the tasks and commit to it. After office hour and during the weekends,
I do workouts and spend my day relaxing while having coffee with family or friends.

6. How supportive is the culture here?
Very supportive! a. hartrodt welcomes creative and diverse opinions. The company also support and foster individual
in career growth.

7. What you like BEST about working at a. hartrodt?
a. hartrodt means one thing for me: Family, and it explains everything already.

www.hartrodt.com South East Asia Newsletter January - March 2016 | Page 9

INDONESIA a. hartrodt Indonesia employees Q&A Interview

“Only a fool fights a battle,
he knows he cannot win”

- Genghis Khan

André Domnowsky.
Sales and Product Manager Oil & Gas,
Based in HQ Jakarta, Indonesia.

1. What are your job functions right now?
I am working as a Sales & Product Manager Oil & Gas in Jakarta, Indonesia. The aim is to increase the market share
for Oil & Gas customers within Indonesia. This includes sales activities within Jakarta as well as traveling to our
branches in Batam & Balikpapan on a regular basis, since most of potential Oil & Gas customers are located in
those areas. Furthermore, targets have been set at the beginning of each year for all branches related to Oil & Gas
customer. Additionally to follow up & ensure that the targets will be achieved/extended is also part of the job function.

2. What have you experienced/learned working in a. hartrodt?
I have experienced that the employees have a very high value within a. hartrodt. In my point of view, a. hartrodt is
doing a lot to ensure a great working environment for its employees. This can be seen in a lot of benefits for the employees
such as regular trainings, as well as flexible working time to ensure a proper work & life balance for its employees.

3. What do you see yourself doing in the next few years at a. hartrodt?
Honestly, I prefer to set short term goals for myself since the future is quite unpredictable. Means, currently I am
setting my focus on achieving a greater market share in the Oil & Gas market for within Indonesia,which is challenging
enough due to the recent declining oil price. Besides, I would also be able/flexible to face a new challenge one day
in another country of the global network of a. hartrodt, after I have done a satisfying job here in Indonesia.

4. What inspires you most about working at a. hartrodt?
What inspires me most about working here, is the outstanding team spirit. Employees are showing a high commitment
to their work and a strong connection to the company. A lot of employees I met have been working for a long time
in a. hartrodt. This shows that a. hartrodt is a company that gives their employees a great perspective for the future,
which is definitely inspiring for me.

5. How do you balance work & life?
A good work & life balance is very important. To relax after some hectic days, I like to go swimming after work.
On the weekend, I enjoy playing football or traveling to some of the many beautiful places in Indonesia. Moreover,
Spending quality time with friends with having a nice dinner or going to the cinema, helps me to refill my batteries
so that I can get back to work fully recharged.

6. How supportive is the culture here?
The culture in a. hartrodt, I understand as very supportive. It’s the feeling of working not in just any company, but in
a big family. The team spirit is very good and it seems as if all are willing to work and cooperate together to achieve
the same target. Also the flat hierarchy within a. hartrodt leads to a much faster internal communication as well as
to a faster problem solving process, which makes it overall a great working culture.

7. What you like BEST about working at a. hartrodt?
Frankly speaking, I see several benefits in working for a.Hartrodt, which makes it difficult to name just one point.
But since I am supposed to name one, I tend to pick the flexible working hours, which have been successfully
implemented in Indonesia last year. For me, the advantages of the flexible working hours have increased of
personal control over schedule & work environment, a higher flexibility to meet family needs, personal obligations
and life responsibilities conveniently, the reduction of commuting time with the possibility to avoid traffic and the
stress of commuting during rush hours as well as a better work & life balance due to a reduction of absenteeism
and delays. As a result, for me this leads to an increase of the employees’ commitment and moral.

South East Asia Newsletter January - March 2016 | Page 10 www.hartrodt.com

PHILIPPINES a. hartrodt Philippines Training: Sales and Customer Service team

Sales Training Customer Service Training
Venue: Acacia Hotel Venue: Acacia Hotel

Dated: January 15, 2016 Dated: January 16, 2016

Facilitated By: Alex Strecker Facilitated By: Alex Strecker

PHILIPPINES a. hartrodt Philippines Project

Wide Flange Beams from Japan
540 pcs with 1,833,840 KGs. / 1,418.44m3

Breakbulk cargoes imported by EEI Corp., as one of their project for the construction of Skyway.
a. hartrodt team handles the releasing of the cargoes from the port.

PHILIPPINES Guests and visitors In this picture, a. hartrodt Philippines is with Adam Esli - Client
South East Asia Newsletter January - March 2016 | Page 11
a. hartrodt Philippines attended the
visitors from Germany, Mr. Joachim
Doerr and also Mr. Christian Kirrbach
from Malaysia - for joint sales.
Together with this, Mr. Thorsten Drunagel
also joined a visit to a. hartrodt Philippines.

www.hartrodt.com

PHILIPPINES Worldbex: Trade Show Events

Worldbex is a 5 day event being held from 16th March to the 20th March 2016 at the World Trade Center
Metro Manila in Manila, Philippines. This event showcases products like construction equipment, building
materials, interior decor items, lighting systems, alternative energy sources which is good in targeting new
clients/prospect for a. hartrodt Philippines Sales Campaign.

PHILIPPINES Manila Media Release

AIR MANIFEST SWITCH-ON (Effective March 15, 2016)

In line with the Mandatory Submission of Manifest for Air Cargo, pleased to inform you that Air Manifest
Switch-On will take effect today, March 15, 2016. e-Manifest “switch on” means that all electronic import
entry declarations lodged by customs brokers in the e2m system automatically “matched” with details
of the electronic MAWB/HAWB.

All Airlines, Air Express Operators, Forwarders and De-consolidators must be in compliant with the Customs
order, thus, the following highlights in the CMO 10-2015 must be adhered.

1. Airline Operators, Airfreight Forwarders and De-Consolidators must register under the Client Profile
Registration System (CPRS) to be accredited by BOC.

2. Flight Schedules
Airlines and Air Express Operations shall submit the flight schedules to Aircraft Operations Division
(AOD) office at least one month in advance. Soft copies of the Flight schedule shall also be furnished
to the VASP’s.

3. Cut-off Time for Submission of e-IFM and e-CCM to BOC

- e-IFM (For Airlines and Air Express Operators)

Port of Origin is in ASIA - Upon arrival of the aircraft

Port of Origin is outside ASIA - Four (4) hours before aircraft arrival

NOTE: There is a PHP 10,000.00 penalty for late submission. Late filing will only be accepted within

8 government working hours only.

- e-CCM (For Forwarders and De-Consolidators)

Port of Origin is in ASIA - One (1) hour after aircraft arrival

Port of Origin is outside ASIA - One (1) hour after aircraft arrival

NOTE: There is a PHP 1,000.00 per AWB penalty for late submission. Late filing will only be accepted

within 8 government working hours only.

South East Asia Newsletter January - March 2016 | Page 12 www.hartrodt.com

4. Un-Manifested Cargo
All un-manifested cargo is subject for forfeiture in accordance with Section 2530 (g) of the Tariff and
Customs Code of the Philippines

5. Short-landen or Offloaded Cargo
Once entry is filed and payment is made, if the remaining cargo didn’t arrive, the consignee can file
a refund of any duties & taxes paid.

6. Amendments of Airway Bills
Only quantity and gross weight to e-IFM can be made without a penalty if amendment was made
before the stated cut-off time. All other amendments must be coursed through the legal division even
is made before the cut-off time.

7. B/L and Airway Bill Nature (23-Consumption; 23-Transshipment)
If Airway bill Nature is not known, just fill 23-Consumption. House airway bill and master bill can
select 23-consumption if the BL is not known.

TABS BOOKING FEE IMPLEMENTATION (MARCH 16, 2016)

TABS (TERMINAL ACCEPTANCE BOOKING SYSTEM) IMPLEMENTATION

After a few months of trial implementation, the TABS (Terminal Acceptance Booking System) will finally take
effect on the 16th of March 2016, where certain times at certain days are free of charge, while specific times
are classified as Medium and High demand slots, and hence, booking charge will apply.

We are all too familiar with the traffic situation all over Metro Manila, and part of the objective of this move
is to encourage movement of goods during the off-peak time slots, specifically on Sundays, and late evenings
till wee-hours of the morning, i.e. 10pm to 6am. This is further emphasized by giving these schedules as
"FREE" booking slots. However, this would entail certain adjustments in scheduling the pull-out/delivery of
containers, loading/unloading of cargoes at your premises, as well as the production schedule, particularly
for outbound shipments. As from 1st of April, the penalty scheme will be applied, and regret this would again
be additional cost importers/exporters will have to bear.

SAFETY FIRST

SOLAS IMPLEMENTATION

In line to the impending implementation of the SOLAS (Safety of Life at Sea), an international rule by IMO,
that requires submission of Verified Gross Mass (VGM) of every container prior to vessel loading effective
on July 1, 2016, the RESPONSIBILITY to weigh the packed container or its contents will be passed on to
the shippers. With this regulation, the packed container shall not be loaded on board a vessel in the absence
of a verified gross mass which need to be provided to the carrier prior to load list cut off time. Please also
note that submission of approximate weight under this ruling will not be allowed anymore

AEDS IMPLEMENTATION FOR AIRFREIGHT

BOC Customs Memo Circular dated 19 February 2016 on the subject: "Mandatory Implementation of e2m
AEDS for All Air Commercial Shipments " has been issued. This encompasses NAIA, Clark, Mactan and
Davao port.

www.hartrodt.com South East Asia Newsletter January - March 2016 | Page 13

“A creative man is motivated
by the desire to achieve,

not by the desire to beat others.".

- Ayn Rand

Peter Ariel R. Banag LCB.
Account Executive.
Based in HQ Makati, Philippines.

1. What are your job functions right now?
I am working as a Customer Service for (OIL & GAS / Aviation Industry), I prepare billing/invoicing to the
client via Cargosoft System , assisting sales for the preparation of proposal and visiting customers once in
a while together the sales team or department head.

2. What have you experienced/learned working in a. hartrodt?
For 5 yrs working for a.hartrodt, I have learned a lot of thins here, I started as Pricing for Import/Export which I learned
that it's not about just a numbers/cost but how you can satisy the needs and demands of the customers, presenting
a practical and reliable proposal and ensure to come up with the best options based on their requirements.

As a customer service at present , I can say that this is not a simple task , having a unique responsibility in terms
of handling the Aviation Industry which Im working on 24/7 to ensure timely coordination and monitoring was given
to the customers and offices as well. I learned to be more focus and work more professionally as most of the accounts
I handled are on a medium to bigeer accounts.

3. What do you see yourself doing in the next few years at a. hartrodt?
I would like to see myself as an asset of this company and contribute the skills and experiences to the new one.

4. What inspires you most about working at a. hartrodt?
Our team for a.hartrodt is a family and this is the extension of my family, my second home, if my family is my
inspiration so it does with my a.hartodt family. They inspire me to always feel betterto face the challenges I encounter
along the way.

5. How do you balance work & life?
During working hours, I focus on my work activities while at night time , Im a full-time wife to my husband and a
mother to my son and part of my time spend in monitoring /coordinating shipments if needed.

6. How supportive is the culture here?
a. hartrodt is very supportive in improving my knowledge and even challenge me such that I continue to groom and
sharpen my skills.

7. What you like BEST about working at a. hartrodt?
What I adore most , is that we worked here as a team & family ; there's no room for issues and intrigues or politics
and lastly they always bring out the best in me.

South East Asia Newsletter January - March 2016 | Page 14 www.hartrodt.com

PHILIPPINES a. hartrodt Philippines employees Q&A Interview

“Find that one occupation that you
love most and be passionate about it.

You will still work even though you weren’t paid.
The money will follow, it always does...

Peter Ariel R. Banag LCB.
Account Executive.
Based in HQ Makati, Philippines.

1. What are your job functions right now?
Currently, I work as an Account Executive selling forwarding/brokerage and domestic transportation services.
As an Account Executive, we are to research, hunt, introduce a. hartrodt, win, maintain and develop valuable clients.

2. What have you experienced/learned working in a. hartrodt?
In my almost 5 years working here at a. hartrodt Philippines (2 ½ as Brokerage Declarant and presently as Account
Executive) I could say that I truly learned much! I experienced working on the operations side as Declarant and
been able to strengthen my knowledge and expertise as a licensed Customs Broker myself. I experienced also
transacting with the government and now with private companies (importers/exporters). I have also experienced
valuable exposures in this field of work helping me hone my skills even more and perform professionally.

3. What do you see yourself doing in the next few years at a. hartrodt?
For the next few years, I could see myself as a professional, experienced in this field, able to share my honed
expertise to my colleagues . And of course with handling on more challenging position and significant portfolio of
a. hartrodt.

4. What inspires you most about working at a. hartrodt?
I think what inspires me about working in a. hartrodt is that I consider this job as a blessing from God. I am not
working only for myself, for a living, rather I am working hard to make sure this blessing and all other blessings that
I receive are well taken care of.

5. How do you balance work & life?
I balance my work & life by making sure I’m on my “best-me” (trying the best) towards my work-life and personal
life. I believe being the best that I could be to all my activities is the least that I can do to put a balance equally to
all my daily activities.

6. How supportive is the culture here?
We always work as a team, find the best way as a team and be successful as a team. I think this one culture of
a. hartrodt Philippines keep its employees to do more, and of course, exert the best effort on every situation.

7. What you like BEST about working at a. hartrodt?
I think what I like BEST about working at a hartrodt is that we are family. Yes, there are time of work pressure we
tend to loose our temper but at the end of the day we manage to catch up and be able to work harmoniously.

www.hartrodt.com South East Asia Newsletter January - March 2016 | Page 15

SINGAPORE Project I: TUAS Project

Delivery of Ship Spares is a pet project of Shipping Agency Department ever since commenced operations effective
October 21st , 2015 at Singapore.

After many attempts of canvassing for new projects and Business Development, one of the potential client, M/s
WELLARD Ships Pte Ltd, had nominated a. hartrodt Singapore for the Import of Calibration Tools/Torque Meters
from ITALY to Singapore.

Mr. Nizar (Regional Operations Manager) met with the Person in Charge/or rather Superintendant in charge of the
Spares movement at WELLARD Ships Pte Ltd office premises. “I further convinced them to appoint us all the way to
deliver the spares right up to the vessel to boost up our business”, says Nizar. They kindly adhered to our request &
appointed us to deliver the spares right up to the vessel/rather onboard the vessel at ST MARINE SHIPYARD”.

These would not have been possible without the prompt co-operation between a.hartrodt Italy Office, Signore Beppe
and Signore Fabriozo. They coordinated very closely with the shipper for the movement of the spares from Italy to Singapore.

Over here at Singapore, Mr. Nizar co-ordinated with his contact and assistance from Airport office to jointly receive/clear
and deliver the spares right onboard the vessel.

The Transporter had no issues about going onboard and getting the documents acknowledged in the photos. The
security had imposed many rigid conditions and delayed the entry into the Shipyard, despite this, the team were able
to deliver them onboard without delaying the vessel.

South East Asia Newsletter January - March 2016 | Page 16 www.hartrodt.com

SINGAPORE a. hartrodt Singapore employees Q&A Interview

“I am not here to be average,
I’m here to be awesome!.”

S.M. Nizar.
Regional Operations Manager,
Vessel Operations. Based in Singapore.

1. What are your job functions right now?
I’m currently employed with Arrow Maritime Logistics Pte Ltd, a subsidiary of a.hartrodt (s) logistics pte ltd, as a
Regional Operations Manager. My job requirements and functions are to kick start the vessel agency services and
develop new business and new operations, like spare parts delivery to the vessel and as required by the Client.

2. What have you experienced/learned working in a. hartrodt?
I’ve been with many Marine and Shipping industries for the past 25 years. This is my 1st time I’m taking a challenge
working with a Freight Forwarding industry.

Besides covering my expertise areas of Operations and adhoc work planning within the Maritime industries, I’m
backed and motivated by my immediate Boss, Mr. Joseph Argiridis to take on the role of Business Development
and Sales. No doubt I come with a positive attitude and experience. I’m blessed to have such a motivating mentor
and an excellent International Network with Associates from different cultures and countries to work with!

3. What do you see yourself doing in the next few years at a. hartrodt?
I’ve been also given the task to kick-start the spare parts movement to Batam Island. Over the next couple of
months, I’m hoping to do some business development for this Batam sectors and maybe sooner or later, hoping it
will be sooner, to coordinate with Vietnam sector and see if I can assist to develop/or explore new areas to work
internally and externally from Vietnam.

4. What inspires you most about working at a. hartrodt?
It would definitely have to be the working environment here. Not everyone is gifted to have a mentor guiding him
or her at every workplace and the feeling of belonging to a German based Company, feels like we’re continental\
citizens here now. That feeling is Super!

5. How do you balance work & life?
It is all about proper time management which plays an important role in the aspects of both life balance and personal
well-being. Personally, I come to work in time and I’ve been told also to not stay too long after work but to finish up
at the end of the day. This way I get to spend more time with my family and for my passion. I am an active athlete
at this age of 48 and I’m still participating in bodybuilding competitions. Working with a. hartrodt is providing me to
lead a healthy lifestyle and is also influential in promoting healthy behaviour at work.

6. How supportive is the culture here?
It is an open-door policy here in a. hartrodt. There is never a shortage of support from the colleagues and it is a
norm here for everyone to lend a hand in times of need.

7. What you like BEST about working at a. hartrodt?
The recognition I get from being in a Multi National Company, hoping to achieve global recognition in due time
with my peers and colleagues.

www.hartrodt.com South East Asia Newsletter January - March 2016 | Page 17

SINGAPORE a. hartrodt Singapore employees Q&A Interview

Afroditi Vergopoulou,
Sales Executive (Food & Beverage Logistics),
Based in Singapore.

1. What are your job functions right now?
My current position at a.hartrodt is a customer service coordinator in F&B department. In particular, my responsibilities
include planning, execution and monitoring of all the activities across the supply chain with the aim to ensure the
effective flow of goods, services and information between the point of origin to the end customer. Working at the
customer service department, my goal is to meet and exceed customer expectations by ensuring that they will
receive the right product, in the right quantity and quality at the right time and place.

2. What have you experienced/learned working in a. hartrodt?
I find working at a.hartrodt a stimulating experience which allows me to gain a valuable insight into the state-of-the-art
techniques and strategies implemented by organizations to cope with the requirements and needs of contemporary
businesses. In addition, I believe that the most important lesson I learned from a.hartrodt is that the main ingredients
for building a competitive and successful customer service are teamwork, understanding of your customers’ needs
and good knowledge of the product you are selling.

3. What do you see yourself doing in the next few years at a. hartrodt?
My long-term goals involve to grow professionally within a well-established company such as a.hartrodt, where
I can continue to learn and enhance my skills, assume increasingly more responsible positions and leave my creative
fingerprint on the company.

4. What inspires you most about working at a. hartrodt?
Being an active member of such an international working environment is a great source of inspiration for myself.
Although working in a multicultural company can be a challenging task, this opportunity allowed me to appreciate
and respect the diversity of mindsets and behaviors, which at the end was essential for adapting myself to
an international environment.

5. How do you balance work & life?
In order to balance work with my personal life, I prepare a timetable with all the activities that need to be carried
out so as to prioritize my responsibilities and have a clear idea of what needs to be done and when. This allows me
to perform effectively under pressure and meet the deadlines while taking care of myself and doing things that I
enjoy in my daily life.

6. How supportive is the culture here?
What I enjoy the most regarding the organizational culture of a.hartrodt is the relationship with its employees which
is built on trust, respect and effective communication. I appreciate the feeling of working independently, taking
initiatives and feeling welcome to express new ideas and beliefs. In addition, I feel privileged to be surrounded by
people who are willing and patient to explain me new concepts and open to discuss and explore new ideas.

7. What you like BEST about working at a. hartrodt?
I enjoy the fast-paced work environment of a. hartrodt, where every day is unique and at full speed all day long.
While multi-tasking is not my strongest attribute, I find challenging situations energizing and invigorating.

South East Asia Newsletter January - March 2016 | Page 18 www.hartrodt.com

SOLAS ANNOUCEMENT // W.E.F 1ST JULY 2016

Verification of the Container Gross Weight (Weight-VGM)

Amended Safety of Life at Sea (SOLAS) regulations effective July 1st 2016

The International Maritime Organization (IMO) has adopted amendments to the Safety of Life at Sea
(SOLAS) Convention.

As for July 1, 2016, all loaded containers are required to have a Verified Gross Mass (VGM) declared by
shippers to the respective ocean carriers with whom the containers are booked.

What is Verified Gross Mass (VGM)?

Method 1: Obtain VGM by weighing the packed container and subtracting the road vehicle
where applicable (chassis/trailer/cab)

Method 2: Obtain VGM by weighing the individual shipments and adding dunnage and the
container tare weight

For our LCL product, a. hartrodt is the Shipper to the ocean carrier. We are directly responsible for obtaining
and transmitting the VGM of the consolidated container in a timely manner to ensure the container is
loaded onto the vessel. SOLAS does not specify applicability to LCL cargo, only to the packed container
which is made up of the aggregated volumes.

As a. hartrodt builds consolidated containers globally, we use a variety of a. hartrodt operated as well as
3rd party warehouses. Therefore, we will be using a combination of both method #1 and #2 in order to
obtain and provide the VGM of the consolidated container to the ocean carrier.

For our FCL product, as a. hartrodt does not control the loading of the container, we rely on our customers
to provide us the VGM. This needs to take place prior to the VGM cut-off at the terminal.

www.hartrodt.com South East Asia Newsletter January - March 2016 | Page 19

Minimum requirements are:

a. hartrodt Reference Number
Container Number
VGM
Unit of Measurement
Date
Name of Person Authorized by the Shipper

There is no single standard implementation process around the world for ensuring the VGM is enforced.
The above is an outline of how a. hartrodt intends to address the VGM terminals to come up with solutions
and pricing that best fit local processes.

a. hartrodt continues ongoing discussions with regulatory authorities and stakeholders around the globe
to ensure systems and procedures are in place before the effective date.

Why amended SOLAS/VGM regulations?
Reporting of lower than actual gross weights for containers is potentially dangerous, regardless of whether
the maximum payload of containers is being exceeded or not. Therefore, to ensure the safety of personnel
in the ports and at sea, the International Maritime Organization (IMO) introduced an amended regulations
stating that the gross weights of all sealed containers must be verified, documented and obtained prior to
loading onto a vessel.

What will change?
Effective 1st July 2016, the verigied gross mass (VGM) of each sealed container must be reported to
the carrier. Exporters who can use ocean carriers that transship their cargo in “hub ports” should be
ready to comply with the new regulation before 1st July 2016.

VGM - What does it include?
The verified gross mass of a container includes the gross weight of the goods and it’s packaging the
weight of the securing material as well as the tare (weight) of the empty container.

How can the VGM be determined?
There are 2 methods to determine the VGM:

1. Weighing
The shipper weighs the sealed container to determine the VGM. The weighing equipment must be calibrated
and certified by national standards.

2. Addition
The shipper adds up the weights of all packages and the securing materials inside the container.
Finally the tare weight of the container is added. In order to make use of this method, the responsible
party needs its method to be certified. This method is not suitable for any kind of bulk cargo.

Note: It is local legislative which determines what the critireas for the method 1 + 2

South East Asia Newsletter January - March 2016 | Page 20 www.hartrodt.com

What consequences are possible?
If the VGM is not communicated to the carrier in time, the container will not be loaded. All charges will be
for customers account. Note: There will be extra charges for FCL and LCL cargo i.e SOLAS-FEE

Do you have any further questions?
There are still many open questions related to this topic, mainly due to the fact that national agencies have
not yet published a final national framework of rules and regulations. If you have any questions, please kindly
address them to your local sales/customer-service representative.

Where do I get more information?
http://www.worldshipping.org/industry-issues/safety/cargo-weight

With best regards,
A. HARTRODT TEAM

MALAYSIA Social network: a. hartrodt team at the BMW Malaysian Open 2016

MALAYSIA Birthday celebrations

www.hartrodt.com South East Asia Newsletter January - March 2016 | Page 21

MALAYSIA Yee Sang & Chinese New Year celebrations!

South East Asia Newsletter January - March 2016 | Page 22 www.hartrodt.com

MALAYSIA Sports activity: Friendly Futsal Tournament with customers

www.hartrodt.com South East Asia Newsletter January - March 2016 | Page 23

MALAYSIA a. hartrodt Malaysia employees Q&A Interview

“Satisfaction lies in the effort,
not in the attainment.
Full effort is full victory"

- inspired by Mahatma Gandhi

Phoebe Phua.
Accounts Executive.
Based in HQ Shah Alam, Malaysia.

1. What are your job functions right now?
My job function currently is handling the Vietnam Logistics accounts base in Malaysia from data entries and report
to Account Manager and Regional Finance Manager.

2. What have you experienced/learned working in a. hartrodt?
I had learned that the benefits of work experience are real. Besides the skills that bring to an organisation, I will
find that learning more skills through my work with other people and gain knowledge from their experience. The
organisation of the management also had help me to improve and develop the talents too.

3. What do you see yourself doing in the next few years at a. hartrodt?
I consider myself ambitious, but I'm also practical. As long as I am continuing to learn and grow within my position,
I'll be happy enough. And I'm pretty confident that working with A. Hartrodt will keep me motivated and mentally
stimulated for several years to come.

4. What inspires you most about working at a. hartrodt?
The management and colleagues are always helpful and friendly with positive working attitude and teamwork.
This is the most inspiring me to carrying out my best service in A. Hartrodt .

5. How do you balance work & life?
During working time, I appreciate and grateful with my job scope. I always felt the happiness and peace with all
the lovely colleague. After work and during weekends, I'll spend the time with lovely family and friends.

6. How supportive is the culture here?
Most of the colleagues are helpful and good team work with multitasking, that's why I'm here to give my best service.
Come and cheer with us.

7. What you like BEST about working at a. hartrodt?
I am proud with working in A. Hartrodt because all the colleagues are helpful, hardworking and I really appreciate it.
a. hartrodt also provide us sports activity, Christmas party and monthly staffs birthday celebration, all these are like
a big family.

South East Asia Newsletter January - March 2016 | Page 24 www.hartrodt.com

MALAYSIA a. hartrodt Malaysia employees Q&A Interview

“Efforts and courage are not enough
without purpose and direction”

- inspired by JFK

Muru Packiri
Operation Executive
Based in Penang, Malaysia.

1. What are your job functions right now?
I’m in Operation department, mainly in-charged of custom clearance and air import shipments.

2. What have you experienced/learned working in a. hartrodt?
Teamwork and support from superior to ensure our success at work place.

3. What do you see yourself doing in the next few years at a. hartrodt?
Operation manager – oversees the whole operation in Penang office including day to day customs clearance jobs,
customs related matters and air import matters.

4. What inspires you most about working at a. hartrodt?
Teamwork spirit and support from the management.

5. How do you balance work & life?
From the time 9am - 6pm is strictly for office matters only, where all office issues, I will never bring back home.
Upon stepping home, I practice not to discuss about work and will enjoy my family life.

6. How supportive is the culture here?
Very supportive, especially our superior giving full support on daily work issues. Often training given, and send us
for seminars & workshops.

7. What you like BEST about working at a. hartrodt?
Work culture as group of family members handling daily routines with sincerity and fully motivated, able to grow together.

www.hartrodt.com South East Asia Newsletter January - March 2016 | Page 25

MALAYSIA Kind letter from HRDF Malaysia to a. hartrodt Malaysia

MALAYSIA Promotion Flyer! USE CODE: AHX4EM

LIMITED TIME ONLY!

GET QUOTATION NOW

FROM EUROPE..

..TO MALAYSIA

WE ARE GIVING AWAY 50 x SPECIAL GIFTS TO THE FIRST 50 LUCKY CUSTOMERS!

1x 14 x 35 x

Customized Services No co-loading, No rollover No delay at departure
Handling from A to Z Fix schedule Fast reply quote
No 3rd party, No box operator Closing date Dedicated sales person
Single point of contact

South East Asia Newsletter January - March 2016 | Page 26 www.hartrodt.com

WELCJOANMUINAGRYOU- MRANRECWHM2E01M6BERS

Based in Jakarta Based in Jakarta Based in Jakarta Based in Jakarta
(HQ) (HQ) (HQ) (HQ)

Based in Surabaya Based in Balikpapan Based in Balikpapan

Based in Kuala Lumpur Based in Kuala Lumpur Based in Kuala Lumpur Based in Kuala Lumpur
(HQ) (HQ)
(HQ) (HQ)

Based in Singapore Based in Singapore

Based in Manila Based in Manila Based in Manila Based in Manila Based in Manila
(HQ) (HQ) (HQ) (HQ) (HQ)

www.hartrodt.com South East Asia Newsletter January - March 2016 | Page 27

Global Freight Forwarding and Logistics

MALAYSIA SINGAPORE
a. hartrodt (S) logistics pte. Ltd.
a. hartrodt malaysia sdn. bhd. 25 International Business Park,
Wisma a. hartrodt, Unit 10-2, No.2 #02-18/21, German Centre,
Jalan Setia Prima S U13/S Singapore 609916
Setia Alam, Section U13 Phone (+65) 64 64 56 01
40170 Shah Alam, Malaysia Fax (+65) 64 64 56 00
Phone (+60 3) 33 43 90 33 [email protected]
Fax (+60 3) 33 43 70 33
[email protected] *with office in Changi Airport

*with offices in KLIA, Johor, Penang and Kemaman VIETNAM
Labuan & Bintulu a. hartrodt logistics (Vietnam) CO., ltd.
6th Floor, 41A Nguyen Phi Khanh
THAILAND District 1, Ho Chi Minh City, Vietnam
Phone (+84 8) 38 20 92 60
Wisma Forwarding Limited (a. hartrodt Thailand) Fax (+84 8) 38 20 40 33
91/14 Soi Anuman Rajdhon [email protected]
Decho Road, Suriyawong
Bangrak, Bangkok 10500, Thailand *with office in Vung Tau
Phone (+66 2) 237 07 20 (14 lines auto)
Fax (+66 2) 237 07 34-5 PHILIPPINES
[email protected] abphil logistics, inc.
(a. hartrodt Philippines)
INDONESIA 1288 Batangas St. Barangay San Isidro
Makati City, Philippines 1234
PT. Panah Perdana Logisindo Phone (+63 2) 885 09 71 to 76
Fax (+63 2) 845 01 08
(a. hartrodt Indonesia) [email protected]
Dipo Tower Building, 15th Floor
Jl. Jend, Gatot Subroto Kav. 51 - 52 *with office in Cebu & Clark
10260, Jakarta Pusat, Indonesia
Phone (+62 21) 2986 6160
Fax (+62 21) 2986 6170
[email protected]

*with offices in BSD city, Jakarta Airport, Surabaya, Semarang,
Batam and Balikpapan. Handling agents in Medan and Bali

www.hartrodt.com