17240 Lakeland Village PRINT F

Welcome

Welcome to Aston Lakeland
Village at beautiful Lake
Tahoe and thank you for
staying with us. Our staff is
committed to providing you
with outstanding service
and a memorable vacation
experience.
You will discover that our
setting at Lake Tahoe is
conducive to both relaxation
and activity. Walk our
wonderful 20 acres of
forested grounds, relax
on our quarter-mile of
private beach or take a swim or a hot tub at one of our
pool areas. Sit beside a warm fire in your room. Drop the
kids or grandkids off at our summer kids camp for a day of
fun and adventure. Explore the beauty of the Sierras with
hikes, skiing, boarding or other mountain activities. Take
one of our complimentary private shuttles to one of our
local excellent restaurants, or to the exciting casinos at
Stateline for shows, great restaurants and a little gaming.
Our shuttles are available seasonally to take you anywhere
in town you desire. We encourage you to take advantage of
all that our South Shore has to offer.
Please call on us to assist you in planning any activities
during your stay:
• R eservations at our summer kids camp for your children

or grandchildren
• R ecommendations for one of our excellent local

restaurants
• Trail maps and recommendations for great hiking, biking

and walking trails
• Tee times at area golf courses
• Tennis court reservations and racquet rentals
• D iscounted lift tickets for many of our world-class Tahoe

ski areas
• B oat rentals, M.S. Dixie excursions and snowmobile tours
• Fishing, horseback riding and other fun activities
With so much to do, we are certain that you will have a
wonderful stay at Lake Tahoe.
While you enjoy your stay, please remember that this
unit is individually owned, and has unique qualities and
characteristics to make it special for your enjoyment. We
ask that you care for this unit and its furnishings during your
stay, in order to enjoy it and allow others to do the same.
Please do not hesitate to contact our staff at any time, if we
can assist in any way to make your stay more enjoyable.
Sincerely,

MOBILE CONCIERGE

Jerry Bindel, General Manager INFO TO GO!

2018 Edition

Activities Touch 0
Year-Round: Information, restaurant reservations,
car rentals, sightseeing tours, swimming and hot
tubs, sternwheeler boat cruises, ballooning.
Winter: Lift tickets, skiing, snowmobiling, sleigh
rides, cross-country skiing.
Summer: Golf, rafting, hiking, biking, sport fishing,
tennis, horseback riding, water craft.

Airlines 800-426-0033
Alaska Airlines 800-433-7300
American Airlines 800-221-1212
Delta Airlines 800-435-9792
Southwest Airlines 800-241-6522
United Airlines

Baby Furniture Touch 0
If you were unable to bring some of the essentials
for your child, contact us for access to assorted
items.

Babysitting Touch 0
A list of licensed and bonded babysitters is
available at the Front Desk.

Banks
An ATM machine is available in our lobby. Bank of
America is located two blocks west and across the
street.

Barbecues
Gas grills and charcoal grills are available at our
beach for guests’ use. We also have barbecues
available for rent through our Front Desk.

Beach
A quarter mile of private sandy beach is available
on our grounds for our guests’ use.

Beach Concession/Children’s Activities Touch 757
There is a café at the beach near the pier area
during the summer season featuring a variety of
food items and cold drinks. Children’s activities
are scheduled throughout the day in the summer.

Bell Service Touch 0
Luggage assistance, as well as delivery of
rollaways, cribs and firewood, is available
through our Bell Staff.

Car Rental Information Touch 0 HOTEL & LOCAL SERVICES
Please contact the Front Desk for car rental
information.

Catering Touch 723
For inquiries on catering services, please contact
the Group Sales Office.

Changing Rooms
Changing rooms are located in the Lodge Building
next to the fitness center and at the beach on
either side of the hot tub. Please leave items of
value in a secure location.

Check-ln
Check-in time begins at 4:00 p.m.

Check-Out
Check-out is before 11:00 a.m.

Churches/Synagogues Touch 0
Various denominations are within close proximity.
Please contact Guest Services for specific
locations and times.

Conference Services Touch 723
For group needs or to set up a future banquet,
meeting, wedding, reunion or conference of any
type, contact the Sales Department Monday
through Friday from 8:00 a.m. to 5:00 p.m. and
weekends in the summer.

Copy Machine/ Touch 0
Wireless Internet Services
Wireless internet and copy service is available
on property. Please contact the Front Desk for
assistance.

Dining/Restaurants Touch 0
A wide variety of restaurants are adjacent to and
within close proximity to the resort. Please refer
to the “Tahoe Dining” section of this directory.

Dry Cleaning
One-day service is available Monday through
Saturday, except holidays. Items received at the
Guest Registration Desk by 10:00 a.m. will be
returned the same evening.

Emergency/Medical – Dial direct Touch 9 + 911
Please advise the Resort Operator as well. Touch 0

Fax Service
Fax service is available through the Front Desk.
Our fax number is 530-541-6278.

Firewood Touch 0
Firewood is available for Townhouse units through the
Front Desk at a nominal fee.

Fitness Center Touch 0
A fitness center is available for our guests’ enjoyment.
A range of cardiovascular equipment will be available
to adults and supervised young adults from 6:00 a.m. to
10:00 p.m. Located at the Lodge, First Floor. (Opening/
Closing times are subject to change. Please call Front
Desk to confirm).

Front Desk Touch 0
Staff is available 24 hours.

Golf Touch 0
For tee times and rates contact Guest Services.

Edgewood...................................................... 775-588-3566
Lake Tahoe Golf Course................................. 530-577-0788
Incline Village Golf Course............................. 775-832-1144
Genoa Lakes................................................... 775-782-4653
Sierra Nevada................................................. 775-783-7700

Groceries
Safeway is located 2 blocks west and across the street.
Open 24 hours.

Group Services Touch 723 or 0

Hot Tubs
Hot tubs are located next to the lodge pool and at the
beach next to the pool.

Housekeeping Touch 779 or 0

Ice Machines
Machines are located in the East Wing of the Lodge
Building on the first floor.

Laundry
Coin operated guest laundry located in the East Wing of
the Lodge Building on the first floor. Soap is available at
the Front Desk.

Lost and Found Touch 709 or 707

Mail
Mail can be sent from the Front Desk Monday through
Friday, holidays excluded.

Maintenance Touch 0
For requests please contact the Front Desk.

Medical Services
Stateline Medical Center - 1.5 miles east on Lake Tahoe
Blvd. at the corner of Kahle Drive.................. 775-589-8900
Barton Memorial Hospital - 3 miles west on Highway 50
and left on 3rd Street to the end................... 530-541-3420

Messages Touch 650 or 0
When the red light on the phone in your unit is lit, please
dial 650 or call the Front Desk for your message.

Operator Touch 0

Pharmacy Touch 0
Safeway and CVS Pharmacies are located close to
Lakeland Village Resort. For more information contact
the Front Desk.

Pools / Hot Tubs
Located next to the Lodge building and at the beach near
the pier. Towels are available at the Front Desk, and the
Beach House in the summer season.

Public Telephones
Pay phones are located in the Main Lobby.

Road Conditions
California........................................................ 800-427-7623
Nevada........................................................... 775-793-1313

Room Service
Please refer to the menus in your room.

Safe Deposit Boxes
Safe deposit boxes are available at the Front Desk at no
charge. We suggest that you do not leave any valuables
such as jewelry, cash, traveler’s checks, securities, etc.
in your unit. We cannot assume responsibility for lost or
stolen articles.

Sales Department Touch 723
Please contact our Sales Department Monday through
Friday from 8:00 a.m. to 5:00 p.m. for assistance and
information on conference and group sales. Also available
on weekends in the summer season.

Shuttles Touch 0
Private shuttles are available to local restaurants, shops,
casinos and Heavenly Mountain. Available daily from
8:00 a.m. to 11:00 p.m. seasonally, and from 8:00 a.m. to
Midnight on Fridays and Saturdays seasonally.

Ski Lift Tickets
During winter months discount lift tickets are available
for sale at the Front Desk for Sierra-at-Tahoe.

Ski Rentals Touch 797
Lakeland Village Ski & Board Rental Shop is located in the
lobby of the Lodge Building.

Ski Shuttles Touch 0
Private shuttle transportation is provided to and from
the ski area. Daily from 8:00 a.m. to 11:00 p.m. in winter
and summer seasons, and until midnight on Friday and
Saturdays.

Taxi Touch 0
Contact the Front Desk.

Telephone Dialing Instructions
Local Calls ($.75 access fee).................... Touch 9 + Number
Direct Long Distance............... Touch 8 + 1 + A/C + Number
Long Distance Operators ($.75 access fee)...... Touch 9 + 00
Calling Card ($.75 access fee)...............................................

................................................ Touch 9 + 0 + A/C + Number
AT&T........................ Touch 9 + 10288 + 0 + A/C + Number
MCI............................ Touch 9 + 10222 + 0 + A/C + Number
SPRINT....................... Touch 9 + 10333 + 0 + A/C + Number
Third Party or Collect
($.75 charge)......................... Touch 9 + 0 + A/C + Number
800 Numbers (no charge)........ Touch 9 + 1+ 800 + Number
Other Rooms.......................................Touch Room Number

Tennis Touch 0
Two outdoor tennis courts are available for guests’ use at
a nominal charge. Rental equipment is also available.
Touch 0 for court times and reservations.

Theaters
Heavenly Cinemas at Heavenly Village...........530-544-1110
Horizon Stadium Cinemas...............................775-589-6000

Transportation Touch 0
Airport Transportation: The South Tahoe Airporter
travels to and from the Reno Tahoe lnternational
Airport 14 times per day. The shuttle from the airport
stops at Harvey’s Hotel Casino for connection and
transfer to Lakeland Village. For transfer to the
airport, shuttle to Harvey’s and transfer to the South
Tahoe Express for service to Reno Airport. Call Guest
Services for specific details You can also book online at
www.southtahoeairporter.com.

Vending Machines
Vending and soda machines are in the East Wing of
the Lodge Building on the first floor.

Wake-Up Calls Touch 0

For years, Lakeland Village Resort has hosted many types CONFERENCE & MEETING FACILITIES
of groups, including weddings, corporate, association and
incentive meetings, reunions of all types, religious retreats
and educational seminars. Please call the Group Sales
Department at extension 723 to assist you in planning your
next group function here at Lakeland Village Resort.

The Group Sales Department at Lakeland Village Resort can
provide the following for groups from 10 to 100 people:

• Professional and Creative Staff to Assist in your
Meeting or Wedding Planning
• Complete Program & Wedding Coordination
• Menu Planning Assistance
• Audio/Visual Assistance
• Coordination of your Guest Speaker and
Entertainment
• Outside Activity Coordinator

Facilities Include:
• Two Meeting Rooms
• Large Rooftop Deck with or without Tented Pavilion
• Beach
• Common Area around the Resort

For more information, contact the
Group Sales Office at extension 723.

Recreational Facilities
Outdoor Swimming Pools • Indoor and Outdoor Hot Tubs

Sunning Decks • Sauna • Pier
Sand Volleyball Court • Tennis Courts
Complimentary Summer Children’s Activities

Resort Location
Lakeland Village Resort provides breathtaking views of Lake
Tahoe, the Crown of the Sierra Nevada. The chairlifts of America’s
largest ski area, Heavenly Ski Resort, are one mile from your
door. The shoreline of Lake Tahoe, with all its excitement and
recreation, is just steps away. Around the clock, Tahoe’s first-class
casinos offer gambling, top-name entertainment and dining to

tantalize the most discriminating palates.

California RENO
Nevada
Reno Tahoe
International

Airport

28 395

TLAAHKOEE N

89 28 CACIRTOYN

50

Lake Tahoe LASKOEUTTAHHOE
Airport

50
To Sacramento and

San Franciso

PLEASE DO NOT FEED THE GEESE!!
As beautiful as they are to look at, wild geese are just that, wild!
The Department of Fish & Game has advised us that geese will
become dependent on humans for their food source, creating
problems for the young birds. They will never learn to migrate, and
therefore, will not survive a harsh winter.

For their sake, and in the interest of a clean beach for our guests,
please do not feed our feathered friends or any other wildlife.

Thank you!

Safety and Security SAFETY & SECURITY / PROPERTY MAP
Your safety and security is our highest priority while visiting Lakeland
Village Resort. Please make sure that your doors and windows are locked
when you leave your condo. Do not open your door to anyone unless you
know who it is. If you see any suspicious persons on the property, please
contact the Front Desk immediately.

Fire Safety
Plan Ahead:
• When you check into a hotel or enter a meeting room, make a “mental

map” of the closest exits, fire alarms and extinguishers near your room
or in your corridor.
• Count the doorways and/or the other features between your room and
the exits.
• Learn the layout of your room, including the operation of your room air
unit and windows. Be able to unlock your door in the dark.
• Put your room keys close to where you sleep. You will need your room
key for re-entry if necessary.
If there is a Fire in Your Room:
• Leave the room immediately. Take your room key. Close the door
behind you.
• Sound the nearest fire alarm and alert your neighbors.
• Walk to safety via the nearest fire exit if the hall is passable. Crouch down
low if confronted with smoke in halls. Do not use the elevator.
• Once you are safely away, use the nearest phone to call the Hotel
Operator.

If there is a Fire in Another Area:
• Upon notification of fire, grab your key and check your room for smoke.

Do not stand.
• Crawl to the door; feel it with the palm of your hand. Do not open it if it

is warm or hot to the touch.
• If your door is not hot to the touch be ready to close it immediately if

smoke begins to rush in.
• If there is no smoke and the hallways are clear, close your door and

walk to the nearest fire stairwell. Walk down to ground level using the
handrail. Do not attempt to use the elevators.
If the Door to Your Room is Hot or if there is Smoke in the Hallway:
• Stay in your room.
• Fill the bathtub with water. Use the water to wet sheets and towels. Bail
water on the hot door or walls with a wastebasket or ice bucket.
• Use the phone to call for help. Dial 0.
• Place a wet towel or blanket around your nose and mouth.
• If you have a window that opens, open it only if the outside air is smoke
free. Close it if smoke begins to enter your room from a lower floor.
• If your window does not open, you may have to break the glass if your
room is filling with smoke. Break the glass with a chair or drawer only as
a last resort, since you won’t be able to close it if there is smoke coming
from a lower level.
• Hang a sheet from the window or use shaving cream or soap on the
window to signal fire fighters. Do not try to crawl down a sheet.
• Remain calm.
Emergency Exits:
In the event of a fire or other emergency, please go to the nearest
stairway exit. Do not attempt to use the elevators unless instructed by
rescue personnel.

Property Map

Property Map

This Directory Prepared by: Regal Publications, Inc.
9318 N. 95th Way, Suite A-109 • Scottsdale, Arizona 85258

(480) 991-6715 • www.regalpub.com • #17240 • 2018