Onboarding Satisfaction Survey Response 51 Total Respondent Respondent by Job Grade Respondent by Generation Respondent by Gender Respondent by ALC Respondent by Business Unit Home Ground, 35, 10% Operation, 310, 90% Total 345 pax 163 54 15 82 13 7 6 3 2 G1 G2 G3 J1 J2 J3 M1 M2 S1 28 Years and below (Gen Z) / 28 Tahun dan kebawah (Gen Z), 215 29 - 46 Years (Gen Y) / 29 - 46 Tahun (Gen Y), 122 47 - 60 Years (Gen X) / 47 - 60 Tahun (Gen X) , 8 Female / Perempuan, 185, 54% Male / Lelaki , 160, 46% 1 3 4 5 15 309 7 1 CEO CFO CGO CHRO CMMO COO CPO CTO 8 9 10 2 171 1 77 7 7 1 1 16 35 AEON Mini Convenience… AFPC Daiso Electrical Shop GMS Stores Komai-So Mall Maxvalu MidTown/ Food Platform Myaeon2go Rocky Base Camp Wellness Home Ground
Survey Findings by Element (Home Ground) 52 1. Onboarding Beneficial 2. Supervisor Introduce Me 3. Reference Person in Dept 4. Understand Work Practice 5. Understand Performance Measurement 6. Superior Always Provide Feedback 7. Understanding Work Responsibilities 8. Collaboration In Team No/Tidak, 3% Yes/Ya, 97% Yes/Ya, 100% Yes/Ya, 100% Yes/Ya, 100% No/Tidak, 4% Yes/Ya, 96% Yes/Ya, 100% Yes/Ya, 100% Yes/Ya, 100% Onboarding Satisfaction Overall Score for Home Ground 100%
Survey Findings by Element (Operations) 53 1. Explained Job Scope 2. Supervisor Introduce Me 3. Reference Person in Dept 4. Understand Work Practice 5. Understand Performance Measurement 6. Superior Always Provide Feedback 7. Understanding Work Responsibilities 8. Collaboration In Team No/Tidak, 3% Yes/Ya, 97% No/Tidak, 4% Yes/Ya, 96% Onboarding Satisfaction Overall Score for Operations 97% No/Tidak, 1% Yes/Ya, 99% No/Tidak, 4% Yes/Ya, 96% No/Tidak, 2% Yes/Ya, 98% No/Tidak, 4% Yes/Ya, 96% No/Tidak, 1% Yes/Ya, 99% No/Tidak, 5% Yes/Ya, 95%
Recap 54 1. What to Expect on your First Day? Hari pertama di AEON ………………………………………………......5 2. Who We Are? Siapa AEON? ………………………………………………................................................. 7 3. Meet the Team Kenali pasukan AEON ………………………………………………................................................ 11 4. General Information Maklumat umum ………………………………………............................................. 13 5. Key Contact Hubungi kami ………………………………………................................................................. 23
CASE STUDY (To submit by 10 November 2023) 55 • You are HR Officer / Supervisor at store, and you are required to ensure all on-boarding are conducted 100% without fail. • NSO satisfaction survey are depending on the level of satisfaction for new joiners. To maintain the rating at 80%. Assignment: Please create an Day 1 - NSO presentation video for your store that includes the following: 1. Day 1 – your briefing to new joiners , office tour and etc. Clip video must be no longer than two (2) minutes in length and in mp4 format. 2. The following are the judging criteria: a) Creativity 40% b) Impact / Entertainment Value 40% c) Accuracy 20% Submit your assignment not later than 10 November 2023 via What’s App to Mr. Adib @ 013 – 6413 542
Any Other Business (AOB) – Round Table Session 56
This presentation contains information that is intended only for AEON Malaysia’s internal employees and is strictly confidential to and solely for the use of the recipient/s. No part of this presentation may be reproduced, distributed, or transmitted in any form or any means, including photocopying, recording, or other electronic or mechanical methods without AEON Malaysia’s prior written consent. If you are not the intended recipient/s, you are not allowed neither are you authorised to disclose or use the information in this documentation in any way. THANK YOU www.aeonretail.com.my Copyright AEON Co. (M) Bhd