How does a hotel PBX Phone system work

How does a hotel PBX Phone system work?

Telephone systems have been one of the most important communication instruments for a
long time. They are used in all spheres of life, from home to business and public services.
But in hospitality, particularly hotel telephone systems are an absolute essential. PBX
(Private Branch Exchange) systems, in particular, have several advantages over traditional
hotel telephone systems. A Business PBX phone system allows hotel guests to make local
and long-distance calls at any hour of the day. The system replaces the hotel's standard
phone system with a private line based on the VoIP technology.

An advanced PBX phone system provides a digital-style telephone set with features similar
to those found in a household phone, complete with a touch-tone keypad that allows guests
to use their calling cards, automatic dial-out and make long-distance calls. There are also
separate lines for fax machines and the internet in the hotel telephone system.

A recent study from Thefacts shows that the PBX market is expected to increase by USD
3.91 billion, with a CAGR of 13.15% between 2021-2025. With the increased demand for the
telephone systems for hotels, a PBX phone system has become an essential part of business
communication that uses the data network to transmit voice calls.

What is a PBX Phone System?

PBX allows a business to use a single phone number to place and receive calls, saving money
and increasing productivity. A PBX Phone System is a specially designed telephone system
that allows an organization to control incoming and outgoing calls via extensions.

Some hotel telephone systems have already been replaced by PBX to save money by having
a single telephone number for a business location.

Hosted PBX Solutions helps to increase the organization’s performance tremendously by
lowering the total number of employees required, reducing the cost of operations and
enabling users to make outgoing calls through a single switchboard.

Some of the advantages of PBX Phone System are:

● Lower total number of employees required
● Reduction in running costs
● Enabling users to make outgoing calls
● Increased performance

How Does PBX Phone System Work for Hotels?

PBX phone systems are used in various businesses and industries. One such industry is
hospitality, where PBX phone systems are commonly used.

Firstly, two kinds of calls are possible with a hotel PBX– external and internal. External calls
are those made from outside the hotel to inside, while internal means the other way round.
When a call arrives at the hotel PBX, it is first received by an operator console. The operator
decides if they can handle it themselves or pass it to another console assigned as their
backup on-call person.

Steps to install PBX phone system for hotel

The process of installing a PBX phone system in a hotel is actually quite simple and involves
only a few steps.

● First, estimate the number of phones and extensions that you require. Make sure
that your estimates are reasonable. It is always better to overestimate than
underestimate.

● Next, find a vendor. After finding a vendor, set up an appointment with the sales
representative so that he or she can guide you on the nitty gritty.

● The next step is to sign a contract. Make sure that you are getting the best PBX and
that you are paying a reasonable price for the service.

● Finally, the installation will take place and you will have a new PBX system installed
in your hotel.

PBX phone systems for hotels can save costs for guests and staff alike.

Get your own IP PBX Software now!

PBX phone systems have been a staple of the hotel industry for decades. A PBX can be a
great tool for any business, but is crucial for hotels and other businesses that often need to
shift personnel between different locations.

If you are looking for the best PBX phone system for your hotel then HoduSoft has the right
solution for you. Get in touch with us to find out more about PBX phone systems to offer the
best customer support.

About HoduSoft

HoduSoft is well-known for being cost-effective and the best VoIP software provider that in
turn make your business successful. With a dedicated approach towards developing world-
class products, HoduSoft has emerged as leading business VoIP software provider. With a
wide array of products, HoduSoft also ensures best returns on technological investments.
Having a decade long experience in the VoIP industry, founders of HoduSoft have decided to
come up with various innovative products for communication.

To know more visit https://hodusoft.com/

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