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There could be several reasons why your Ring camera is not connecting to your Wi-Fi. Here are some troubleshooting steps you can try: 1. CHECK YOUR WI-FI NETWORK 2. CHECK CAMERA PLACEMENT AND DISTANCE 3. RESTART YOUR RING CAMERA AND ROUTER 4. CHECK WI-FI NETWORK SETTINGS 5. VERIFY WI-FI CREDENTIALS 6. RESET THE RING CAMERA 7. CONTACT OUR RING SUPPORT TEAM (+1-888-937-0088 ) 2
Check your Wi-Fi network Ensure that your Wi-Fi network is working properly and that other devices can connect to it without any issues. If other devices are also having trouble connecting, there may be an issue with your Wi-Fi router or internet service provider. In that case, contact your ISP for assistance. 3
Check camera placement and distance If your Ring camera is too far from your Wi-Fi router, it may have trouble establishing a stable connection. Try moving the camera closer to the router to see if that resolves the issue. Additionally, avoid placing the camera near objects that could interfere with the Wi-Fi signal, such as thick walls, large metal objects, or other electronic devices. 4
Restart your Ring camera and route Sometimes, a simple restart can fix connectivity issues. Power off your Ring camera and unplug your Wi-Fi router for about 30 seconds. Then, plug them back in and wait for them to fully boot up. Once they're back online, try reconnecting the camera to your Wi-Fi network. 5
Check Wi-Fi network settings Ensure that your Wi-Fi network is operating on a compatible frequency (2.4 GHz or 5 GHz) with your Ring camera. Some Ring camera models only support 2.4 GHz networks, so if you have a dual-band router, make sure you're connecting to the correct network. You can check your router settings or consult the camera's user manual for specific requirements. 6
Verify Wi-Fi credentials Double-check the Wi-Fi network name (SSID) and password you entered during the setup process. Ensure that you're entering the correct credentials, including any uppercase or lowercase letters, special characters, and spaces. It's easy to make a typo, so be thorough when entering the details. 7
Reset the Ring camera If none of the above steps work, you can try resetting your Ring camera to its factory settings. Refer to the camera's user manual for instructions on how to perform a reset. Afterward, set up the camera again as if it were brand new and try connecting it to your Wi-Fi network 8
Contact Our Ring support team at +1-888-937-0088 If you need help troubleshooting the Ring camera not connecting to the wifi issue, contact our support team. Our Ring Camera Experts are available at toll-free +1-888-937- 0088 to Resolve All Your Issues Regarding Your Ring Smart Devices Such As Security Cameras, doorbells, Base Stations, and Smart Hubs. Contact us at our toll-free number +1-888- 937-0088. 9
The Wi -Fi connection is one of the most common issues that Security camera users face. And there are a few ways that we can check and find the causes for why the Ring camera is not connecting to Wi -Fi. If you need help troubleshooting the Ring camera not connecting to the wifi issue, contact our support team. Our Ring Camera Experts are available at toll -free +1 -888 -937 - 0088 to Resolve All Your Issues Regarding Your Ring Smart Devices Such As Security Cameras, doorbells, Base Stations, and Smart Hubs. Contact us at our toll -free number +1 -888 -937 -0088. 10