A Marketing Collateral
Presented to the School of International Hospitality
and Tourism Management,
University of Baguio
In Partial Fulfillment of the
Marketing Collateral for the
International Tour Packaging and Tour Guiding
with International Field Exposures
Presented by:
Adrienne Lei L. Calamiong
Yurika M. Sugimoto
Ellaine Grace B. Tongol
Presented to:
Ms. Joanna Marie B. Victorio
November 30, 2021
LIBERTASIMO TRAVEL & TOURS CO.
LIBERTASIMO TRAVEL & TOURS CO. is a Philippine-based agency that was
founded in the year of 2016 by the pioneering founders namely Adrienne Lei L.
Calamiong, Yurika M. Sugimoto and Ellaine Grace B. Tongol. LIBERTASIMO TRAVEL
& TOURS CO. provides a captivating memoir to their valuable tourists throughout
the years. LIBERTASIMO TRAVEL & TOURS CO. is a certified operating travel
agency that were guaranteed by the subsequent organizations, in particular to the
Department of Tourism (DOT), Philippine Tour Operators Association, (PHILTOA)
Philippine Travel Agencies Association (PTAA) and Department of Foreign Affairs.
LIBERTASIMO TRAVEL & TOURS CO. is one of the leading travel service providers
in the Philippines, delivering global quality and diversified services for all types of
tourists and/or visitor all across the nation.
MISSION
LIBERTASIMO TRAVEL & TOURS CO. guarantee to providing its prospective clients
with a precise information regarding the places they’ll be traveling, to retain and
develop a firm to supplier relationships for both domestic and international hotel
partners, tour coordinators, transportation organization and tour guiding associates
and to further meet the expected standard of every client in terms of needs, as
to surpass their expectations and help them create their most memorable
experience in linkage with the agency.
VISION
LIBERTASIMO TRAVEL & TOURS CO. is dedicated to priory value the essence of
the client’s needs and demands above all else and to promote economic, societal
and environmental beauty of the different destination, either domestically or
internationally division as to achieve efficient verdure suitable to both the hosts
and the tourists.
OBJECTIVES
To be most reliable and sustainable travel agency providing excellent traveling
services and products;
To be able to introduce and promote diversely tourism sites in different
areas.
To help preserve and maintain per country’s natural resources the best we
can.
To appreciate than of appropriation of scaling the value for cultural and
historical beauty of each destination; and
To build a travel agency branch to and from across the globe.
CORE VALUES
Respect: embracing the one’s norms and culture in a right and justly manner.
Inclusivity: everyone is equally given the opportunities for accessing different
products and services;
Sustainability: enduring a relative thinking and acts to preserve something
for the future travelers to witness equally as you;
Efficiency: to act and to give what is safe and doable, not what is trendy
and costly.
EMBLEM SYMBOLIZES
LIBERTASIMO emblem was drawn by how history honed today’s identity and
beliefs. The color palette utilizing neutral color established an image of how the
beginning of life looks like, the soil of a human’s heart is stonier than of its
whereabouts. Biblically speaking, it was under the quote from 1 Corinthians 9:19
that “For though I am free from all, I have made myself a servant to all, that I
might win more of them” and this is how the founders comprehend as being a
travel service providers want the travelers to feel, the essence of FREEDOM.
Freedom comes from an Italian word “Liberta” and that the pioneers conjugate it
with “Belissimo” or “Simo” portraying how astonishing one can be and one can
seek. LIBERTASIMO TRAVEL & TOURS CO. The torch attached to the logo
gratifies and promise of traveling to a tranquil and healing destination to develop
and grow the well-being of its clients, whereas to achieve a medium and agency
that lends an utmost quality of product, services and/or destination suitable to
what the needs implied by the traveler.
SLOGAN
“The truth of life starts in your freedom to search for yourself”
Freedom compels a wide array of meaning, but for the travel agency this is
something that people needs nowadays, as the world experience various crisis,
challenges and tends to live life on a rush in somewhere and something, human
being forgot already the sense of living life to the fullest by searching for oneself
and loving those we are bountiful of, the main thing is how you can travel without
the term escaping reality be attached to the agency? Simple, let yourself be
involved to exploring different culture, backgrounds and ways of life. In this ways,
it does not solely impart knowledge, but it rejuvenates and keep a closer distance
to oneself. That is the reason why, the founders create this tagline for travelers
to seek for themselves as this is the key for the truth of life.
LOCATION
LIBERTASIMO TRAVEL & TOURS CO. thoroughly researched on where to invest
into the travel agency in order for the potential consumers to easily access and
track the area of the agency. The travel agency is situated in Makati specifically
in the Office Tower 6789, also depicted as the Makati Tower. This facility is one
of commercial skyscraper located in the central district of Makati. Office Tower
has LEED pre-certified gold rating for its sustainable design that helps improve
the productivity with cleaner air, greater natural lighting and improve temperature
control. Tower 6789 is a PESA certified building making the office space for rent
at top option for business looking to expand and further develop.
8th Floor Office Tower 6789
Ayala Ave, Makati, 1206 Metro Manila, Philippines (Philippine-based)
OFFICE BLUEPRINT
LOUNGE AREA
As foreseen in the blueprint, this is the portrayed sketch plan and constructed
for the structure of the travel agency. The set-up composed of the Office areas.
Boardroom, Garden, Lounge area, Comfort room, and the Personal Assistant
Offices. These areas were vital to the workflow of the staffs and the clients. The
office comprises of accountable functions or operations for any private meetings
and consultations. Thus, there were rooms accessible to the prospective clients,
for them to feel at ease and at the same time comfortable in planning while
making deals with the travel agency regarding the offered tangible, intangible and
other-correlated resources rendered by LIBERTASIMO TRAVEL & TOURS CO.
PROMOTIONAL LETTER (for guest/s)
Greetings,
I, Yurika M. Sugimoto, the Chief Executive Officer and Representative of
LIBERTASIMO TRAVEL & TOURS CO., in partially wrote this letter in the purpose
to introduce our humble travel agency, LIBERTASIMO TRAVEL & TOURS CO. We
have a well guaranteed experience of over 5 years, as pioneers in our field, where
we also offers' a logistics activities' that could provide better logistics efficiency,
reduce operation cost and promote good quality products and services. It is my
immense pleasure to introduce to you our tangible and intangible offers. Please
find enclosed catalogs and other relevant particulars of the company.
Our products and services includes' as follows;
Accommodations
Self-catering − wherein we offer staying facilities but dining is required to
be self-catered. It is equipped with cooking, fuel and facility, some basic
supplies such as tea/coffee/sugar sachets, and a drinking water source;
Hotels − Hotels wherein it is divided into two categories five budgeted hotels
and five luxurious hotels with both classy amenities. The hotels contribute'
a major share of imparting the expense to the tourists by providing best
services and amenities; and
Guest Houses − owned by business or government organizations, which can
be used by its staff and staff relatives.
Transportation
Surface Transport − this includes support of transport by road or water;
and
Air Transport − this is the support of transport by air, generally given for
long distance travel.
Reservation and Special Interest Packages
Domestic and International Airline Booking, Rebooking, Ticketing;
Hotels Reservation;
Tour Packages and Itinerary Planning;
Day Tours;
Educational Tour;
Company or University Outing;
Travel Insurance and Health Insurance; and
Travel Consultation.
We value your presence, time and we are looking forward to continuing to
expand our service to you in the future. Please don't hesitate to get in touch
with us, if you have any concerns you want to be clarified. Thank you and we
welcome you to our humble agency.
Respectfully yours;
LIBERTASIMO TRAVEL & TOURS CO.
PAPER OF LEGITIMACY AND ACCOUNTABILITY
To whom it may concern,
I, Yurika M. Sugimoto, and I am accountable for ensuring every aspect of
your experience with LIBERTASIMO TRAVEL & TOURS CO. that surely be pleasing.
I’ll work with you to choose the travel package that best fits your needs, create
a customized itinerary, help you prepare for your trip, and communicate with you
in regards of the demands for deals and as well as linking the request to our fellow
service partners throughout your trip to ensure that all goes smoothly and safely.
I, have been a Chief Executive Officer and a Travel Agent Operator for five
years, together with Adrienne Lei C. Calamiong and Ellaine Grace B. Tongol whom
as well are the associating bodies for this agency. Our agency is passionate about
helping you and render the best experience for our clients, and also to inform
every staffs residing in our agency were equipped, skilled and knowledgeable enough
to accompany you of what our agency has to offer. We, in the LIBERTASIMO
TRAVEL & TOURS CO. team were delighted to have you and thankful for choosing
us, as your travel service providers.
Thank you very much dear clients, we are looking forward in doing business
with you, soon.
Respectfully yours,
Yurika M. Sugimoto
CEO, LIBERTASIMO TRAVEL & TOURS CO.
TERMS AND CONDITIONS
Reservations
Reservation should be made in writing or e-mailed as early as possible
Confirmation
Confirmation will be made within 24 hours upon reservation subject to
availability.
Deposit of Payment
Upon confirmation, a deposit equivalent to 50% would be required as a
guarantee and balance of the amount shall be paid in full one week prior to
the arrival of the group. Please ensure that no deduction on the payment
is made through our Bank.
LIBERTASIMO TRAVEL & TOURS CO.
Banco De Oro
8th Floor Office Tower 6789 Ayala Ave,
Makati, 1206 Metro Manila, Philippines
(+63) 915 5343 361
Amendment
Amendment of reservation will be allowed subject to additional administrative
charges.
Rescheduling
Rescheduling is permitted, but subjected to a 20% surcharges.
Refund
No refund for NO SHOW clients.
Cancellation
Cancellation should be made at least (2) two weeks prior to the arrival. Any
cancellation made within (2) two weeks from the arrival date shall bear the
following charges.
Cancellation within 10-14 days - 10% Cancellation Charge
Cancellation within 7-9 days - 25% Cancellation Charge
Cancellation within 4-6 days - 50% Cancellation Charge
Cancellation within 2-3 days - 75% Cancellation Charge
Cancellation within 1 day - 100% Cancellation Charge
Quotation is valid until February 2022
CONSENT LETTER (for guest/s)
Dear University of Baguio School of IHTM,
We, the LIBERTASIMO TRAVEL & TOURS CO. team are responsible for
ensuring every aspect of your experience with our firm, LIBERTASIMO TRAVEL &
TOURS CO. We will work with your University to better choose a travel package
that best suits the needs, create a customized itinerary, help you prepare for
your trip, and communicate with University of Baguio and our linkage partners
throughout your trip to ensure that all goes smoothly and safely.
We have been a travel agency since 2016. We are passionate about helping
others experience everything the world has to offer and we are knowledgeable
enough to accompany you of what our agency is offering. We are delighted to
extend our help with your trip, dear clients.
Thank you very much our dear clients, we are looking forward in doing
business with you, soon.
Respectfully yours,
Yurika M. Sugimoto
CEO, LIBERTASIMO TRAVEL & TOURS CO.
What makes Costa Rica a paradise for retreat ?
A democratic and peaceful country located in the
Central part of America and a place of great investment
for traveling in a specific purpose. A verdant vicinity
surrounded by tropical, and golden rainforest, towering
mountains, low lying valleys and a wide acres of mangrove marshes that welcomes
everyone to an open ocean scenery. Aside from being known for its rich coast,
it also one of the greatest contrast between hundreds of ancient volcanic
formations and fertile landscapes that surrounds this vicinity. An area situated
in the Pacific Ring of Fire and Central American Volcanic Arc makes it more an
ideal place truly enthralling to tourists, suitable to being dubbed as the Land
of Fire.
Must know in the Tour
I. Bring with you the basic vaccines for Costa Rica such as
Hepatitis A, Hepatitis B, Rabies and Tetanus Certification.
II. Buy a KOLBI SIM prepaid card and use your unlocked cellphone
(available in the telephone booth at the airport).
III. Bank transactions requires a valid passport, for US dollars, Philippine Peso and
major credit cards it is widely accepted.
IV. ATM are located throughout the country (closed remained from 11:00 pm to
5:00 am).
V. Pack light, cool clothes that are easy to wash and dry. Wear comfortable foot
wear, and bring your own alternative ones (like close toe shoes for treks).
Repellant and sunblock is a must.
VI. Identification documents should be in hand (passport, tour itinerary, return ticket
and vaccination certification).
VII. Orange ribbon should be tied in the luggage for the tour guide or driver to easily
identify your luggage at the airport or place to stay in.
ITINERARY: INTERNATIONAL
CENTRAL AMERICA: “Retreating to (Is)landscaping in Costa Rica”
Package Rate: Php 203,740.00
Date: February 13 - 15, 2022
3D/2N Retreating to (Is)landscaping in Costa Rica
DATE TIME LOCATION & ACTIVITIES
DIA UNO (DAY ONE)
February 12, 2022 0800 Departure from Ninoy Aquino
February 13, 2022 International Airport Terminal 3
0455 (MNL)
0710 Arrival to San Juan International
0730 Airport (SJO)
0830 Check-in at Tabacon Thermal Resort
0930 and Spa
1200 Resting and unpacking time
1400 Short nap
Traditional Breakfast (Gallo Pinto) in
Tucanes Restaurant at Tabacon
Spa and Yoga Session at Tabacon
Shangri-la Gardens
Lunch at Ave Restaurant at Tabacon
(International Plate)
Thermal Experience at Tabacon Hot
Springs
Hydrotherapy
Natural Jacuzzi
1700 Hammam with Foot Baths
Outdoor Massage Therapy at Tabacon
1830 Spa
2200
Mineralized clay of Volcanic
Ash and Herbal Oils
Volcanic Stones
Dinner at Tabacon Private Dining
(Ephermeral Table)
Night time security (Bed time call)
DIA DOS (DAY TWO)
February 14, 2022 0530 Wake up call
0600 Continental Breakfast in Tucanes
0800 Restaurant at Tabacon
Trek at Parque Nacional Volcan
1130 Tenorio
1330
1530 Thalassotherapy
Lunch at Restaurante Tierra Mar
Liberia
Bird Watching into the Wild of
Sensoria
Forest Theraphy at Sensoria
2000 Regeneration at Brave Earth
2200 Earthing
Dinner at El Chante Verde Restaurant
2330 Back to the hotel
Night time security (Bed time call)
DIA TRES (DAY 3)
February 15, 2022 0700 Wake up call
February 16, 2022 0930 Continental Breakfast at the
1100 Breakfast Club
1320 Check-out at Tabacon Thermal
Resort and Spa
1540 Visit Rainforest Adventure Braulio
1700 Carrillo
1900
1500 Aerial Tram Flight
Zipline Canopy
Herpetarium
Butterfly and Orchid Garden
Traditional Lunch at Hacienda Pozo
Azul
ETA to San Juan International
Airport (SJO)
Departure from San Juan
International Airport (SJO)
Arrival to Ninoy Aquino International
Airport Terminal 3 (MNL)
Note:
a) Package rate per person starts at PHP 8,150 / CRC 103,250
b) Package viable until April 2022
c) These facilities (accommodation & restaurant), transportation, activities and
destination incurs discount depending on the season
d) Tour guides and local drivers accommodates tip, but not mandatory
e) Confidential Tariff Sheet (is in the 2nd part of this Marketing Collateral)
Route mapping for Costa Rica
DAY 2 ROUTE
DAY 3 ROUTE
Why Wellness Tourism ?
Wellness tourism as a retreat offered to the tourists, that
of beside for its popular demand, it became a diverse way
of regenerating a healthy lifestyle and to nurture the well-
being, in the extent of seeking a more meaningful experience while traveling. It allows
to recharge and sort of connect them liberate selves through detoxification,
meditation, therapeutic programs, and productive ventures to letting in the positive
energy flow throughout the body and soul of the clients to achieve the so-called
“Pura Vida” living only in Costa Rica.
Inclusions and Exclusions
INCUSIONS are:
Complete meals (Breakfast, Lunch & Dinner)
Accommodation
Bus Transfer (pick up and drop off)
Entrance or Environmental Admission Fees
Bilingual Tour Guide
Travel Insurance (Pacific Cross)
EXCLUSIONS are:
Air Fare
Activity Expenses
Souvenirs
Gratuities
FINANCIAL STATEMENT OF LIBERTASIMO TRAVEL & TOURS CO.
The Financial Statement of LIBERTASIMO TRAVEL & TOURS CO. Capital is
Php 3,000,000.00 Philippine peso.
Assets Initial Costs Estimated Costs
Purchase of Supplies
(appliances, furniture’s and Php 28,000
etc.) Php 23,000
Php 350,000
Desk Php 3,200
Chair
Netbook (Lenovo) Php 1,000
Internet Access Php 300
Php 200
(Converge ICT Php 250
Solutions) Php 150
Ballpen Php 120
Fastener Php 190
Paper clip Php 260
Bond paper Php 14,000
Marker Php 750
Correction tape Php 24,000
Stapler and staple wire
Extensions Php 3,500
Printer Php 800
Water dispenser Php2,500
Air Conditioner Php 55,000
(Frigidaire) Php 8,500
Solar lights Php 2,600
Coffee brewery
Publication
Generator
Sofa
Humidifier
Total: Php 520, 130
Liabilities Php 604,912
Php 10,000
Mayors business permit Php 2,000 Php 3,500
Php 1,382,542. 00
Barangay clearance Php 450
BIR registration Php 500
Personnel training Php 35,850
Property (Office Php 544,062
Rental) Php 500
Community tax Php 1,200
certificate Php 5,200
DOH clearance
Documentary for the Php 12,350
lease contract Php 2,800
Utilities expense
Other expenses
Total:
Services Php10,000
Electrical and
maintenance
Total
Salary of employee Php 3,500
Salary
Total:
Owner’s equity Php 1,617,458
Retained earnings
Overall Total:
BOARD MEMBER OF LIBERTASIMO TRAVEL & TOURS CO.
Adrienne Lei L. Calamiong
Chief Executive Officer, Tour Operator
Yurika M. Sugimoto
Chief Executive Officer, Travel Counselor
Ellaine Grace B, Tongol
Chief Executive Officer, Tour Director
REFERENCES
Bienestarlife (2019). Natural Aromatherapy Techniques in Costa Rica.
Retrieved from https://www.bienestarlife.com/single-post/2017/05/05/natural-
aromatherapy-techniques-in-costa-rica
Central America Data (2021). WELLNESS TOURISM in Costa Rica.
Retrieved from
https://www.centralamericadata.com/en/search?q1=content_en_le%3A%22wellness+
tourism%22&q2=mattersInCountry_en_le%3A%22Costa+Rica%22
Essential Costa Rica (2021). Tips for Travelers. Retrieved from
https://www.visitcostarica.com/en/costa-rica/planning-your-trip/tips
Essential Costa Rica (2021). About Costa Rica. Retrieved from
https://www.visitcostarica.com/en/costa-rica/general-information#5
Jagyasi, P. (2020). An overview of the wellness tourism landscape in Costa
Rica highlighting popular wellness resorts and retreats. Retrieved from
https://drprem.com/wellness/emerging-wellness-tourism-changing-the-costa-rican-
tourism-landscape/
Jodeci, T. (2020). WHAT IS A WELLNESS RETREAT? Retrieved from
https://www.travel-bash.com/destination-wedding-travel-diaries/why-you-should-
consider-a-wellness-retreat
Parker, K. (2018). Here's Why Costa Rica is Known as The Land of Fire.
Retrieved from https://theculturetrip.com/central-america/costa-
rica/articles/heres-why-costa-rica-is-known-as-the-land-of-fire/
Rainforest Adventure (2012). Braulio Carillo. Retrieved from
https://rainforestadventure.com/package/6-in-1-tour/
Rainforest Adventures (2021). Visit Braulio Carrillo park at Costa Rica.
Retrieved from https://rainforestadventure.com/braulio-carrillo-costa-rica/
Sensoria (2021). Tour experiences – Sensoria – Otro sitio realizado con
WordPress. Retrieved from https://www.sensoria.cr/
Travelage West (2014). Top 10 Wellness Destinations. Retrieved from
https://www.travelagewest.com/Travel/Trending/Top-10-Wellness-Destinations
Tour Guanacaste (2021). Bringing Costa Rica to Life! Serving all hotels,
resorts and vacation rentals in Costa Rica. Retrieved from
https://www.tourguanacaste.com/en/costa-rica-bus-van-rental-guanacaste
TripAdvisor (2021). Restaurante Tierra Mar Liberia. Retrieved from
https://www.tripadvisor.com.ph/Restaurant_Review-g309240-d3865116-
Reviews-Restaurante_Tierra_Mar_Liberia-Liberia_Province_of_Guanacaste.html
TripAdvisor (2021). Restaurante Tierra Mar Liberia - Menu, Prices &
Restaurant Reviews. Retrieved from
https://www.tripadvisor.com.ph/Restaurant_Review-g309240-d3865116-
Reviews-Restaurante_Tierra_Mar_Liberia-Liberia_Province_of_Guanacaste.html
Viator Organization (2021). Blue River and Tenorio Volcano National Park
Hike. Retrieved from https://www.viator.com/en-PH/tours/La-Fortuna-de-San-
Carlos/Blue-River-and-Tenorio-Volcano-National-Park-Hike/d50401-7453P1
Zúñiga, A. (2019). Costa Rica 101: Visiting Tenorio Volcano National Park.
Retrieved from https://ticotimes.net/2019/12/18/costa-rica-101-visiting-tenorio-
volcano-national-park#:~:text=The%20Tenorio%20Volcano%20National%20Park
Zúñiga, A. (2021). Costa Rica to support wellness tourism with initiative.
Retrieved from https://ticotimes.net/2021/05/28/costa-rica-to-support-
wellness-tourism-with-initiative-2