DMS Monthly Business Report - September'21

DMS MONTHLY BUSINESS REPORT

SEPTEMBER’21

Contents

Department Strength ........................................................................................................................................................................3

New Joiners & Attrition..........................................................................................................................................................................3
Employee Statistics ................................................................................................................................................................................4

Department Business Performance – September ..............................................................................................................................5

DMS Business Performance ...................................................................................................................................................................5

Divisional Business Performance .......................................................................................................................................................8

Operational Performance – Data Processing ........................................................................................................................................8
September’21 ........................................................................................................................................................................................8
Operational Performance – Medical Billing...........................................................................................................................................8
September’21 ........................................................................................................................................................................................8

DMS Monthly Meetings – September................................................................................................................................................9

DMS Town Hall – Valuing Feedback ......................................................................................................................................................9

Our People – Employee Testimonial ................................................................................................................................................10
Team Outing & Fun Events ..............................................................................................................................................................11

Team Outing (Data Processing) – September’21.................................................................................................................................12
Team Outing (Medical Billing) – September’21 ...................................................................................................................................13

Department Strength

At the start of 2021, our team strength was 89 and by October’2021 we are 100 plus employees. Our goal is to
reach 150 employees by end of 2021.

New Joiners & Attrition

Employee Statistics

Department Business Performance – September

DMS Business Performance

DMS Revenue

$250,000 $228,122 $234,251
$200,000
$150,000 $208,460 $197,085 $202,555

$161,168 $164,966 $181,284
$170,638

$100,000

$50,000

$0
01. Jan 2021 02. Feb 2021 03. Mar 2021 04. Apr 2021 05. May 2021 06. Jun 2021 07. Jul 2021 08. Aug 2021 09. Sep 2021

Divisonal Revenue Estimates Revenue

$250,000.00
$200,000.00
$150,000.00
$100,000.00

$50,000.00
$0.00

Data Processing
Medical Billing
Data Processing
Medical Billing
Data Processing
Medical Billing
Data Processing
Medical Billing
Data Processing
Medical Billing
Data Processing
Medical Billing
Data Processing
Medical Billing
Data Processing
Medical Billing
Data Processing
Medical Billing

01. Jan 2021 02. Feb 2021 03. Mar 2021 04. Apr 2021 05. May 2021 06. Jun 2021 07. Jul 2021 08. Aug 2021 09. Sep 2021

$60,000 Revenue by client - Medical Billing
$50,000
$40,000 09. Sep 2021
$30,000
$20,000 Revenue by client - Data Processing
$10,000
09. Sep 2021
$0

$9,500.00
$8,500.00
$7,500.00
$6,500.00
$5,500.00
$4,500.00
$3,500.00
$2,500.00
$1,500.00

$500.00

Hours by Client - Medical Billing

4,000 3725

3,500 2882.42
3,000

2,500 2154.5
2,000

1,500 1266 1085.5 09. Sep 2021
1,000
466 341 327.5 199.5
500
Louis & New
0 Clark England
Medical Mother's
AdaptHealth Healthy Reliable Acelleron Enos Home Tmed SurfMed Supply
First
Baby Respiratory Medical Oxygen Holdings, Inc

Essentials Products Therapy,

Inc.

300 Hours by Client - Data Processing
263.1
240.5
250

200

150 144.2 134
120.65

100 09. Sep 2021

50 30.4
16.5 10.5

0

Trepp LLC Trellis PBR Executive Greg Nanigian Telnyx LLC Persimmon Hagerty Spyce Food

Advisors, LP Search & Associates, Technologies Insurance Co.

Inc. Agency, LLC

Divisional Business Performance

Operational Performance – Data Processing
September’21

120.00% 100.00% 96.14%
100.00% 94.05% 87.74%

80.00% 87.74% 87.31%
60.00%
40.00% 74.54%
20.00% 50.00%

0.00%

Productivity % Professional Etiquettes % Quality % Schedule Adherence %

Operational Performance – Medical Billing
September’21

120.00% 100.00% 99.97%
100.00%
87.74% 86.42% 94.02%
80.00% 87.74%

60.00% 50.00% 51.39%
40.00%

20.00%

0.00%

Productivity % Professional Etiquettes % Quality % Schedule Adherence %

DMS Monthly Meetings – September

DMS Town Hall – Valuing Feedback

Our monthly departmental meeting is conducted to ensures alignment across one or several teams and creates
a space to problem-solve collectively, to learn, and progress as a group. This meeting is held on second week of
every month.

• Weekly Meetings with Team Coaches: Weekly meetings are conducted with Team Coaches where they
share their thoughts to identify the issues and concerns of their teams and how to overcome them
effectively.

• Weekly Management Meetings: Weekly Management meetings are conducted with leaders of each
division in Data Management and focus on our workplace’s culture and its improvement and other
relative aspects like new initiatives, team engagement.

Our People – Employee Testimonial

Employee Experience – Completed Five Years
You don’t build a business. You Build People. And then People build

the business.

Team Outing & Fun Events

Traditional Day Celebration - September’21

Team Outing (Data Processing) – September’21

Team Outing (Medical Billing) – September’21
“Alone we can do so little; together we can do so much”