RCM_AR Management Infographic_DIGITAL (1)

Your Billing Processes
Directly Impact Your
Bottom Line

Now that a greater percentage of your revenue comes
directly from your patients, having a highly efficient billing
process is imperative.1

If you are experiencing
any of these challenges,
we are here to help.

Delayed reimbursements due to rejected or
denied claims related to coding errors
High billing/coding staff turnover
Ongoing staff training and certifications for
changing regulations, like ICD-10
Increasing cost to collect
Write-offs from uncollectable bills

More than 31,700 providers
outsource their billing processes
with Change Healthcare.

Using our extensive industry knowledge, combined with our comprehensive
revenue cycle management solutions, we can help maximize efficiencies
throughout your entire billing and coding processes.

Reduce Costs Increase Revenue
Eliminate Human Improve
Resources Compliance/
Ongoing Mitigate Risk
Issues

Improve 31,700 Improve
Overall Patient
Quality Satisfaction

of Care

Lessen the Prepare for
Constant Training Value-based
and Retraining Reimbursement
Expenses

Our billing team is comprised of
industry experts. They understand the
importance of their role in helping you
meet your revenue goals. And they work
diligently toward that end.

• Our coders demonstrate minimum • Our billing team processes more
accuracy levels of 95% than 160 million procedures, and
codes more than 150 million ICD/CPT
• Our quarterly quality assurance diagnosis/procedures
process for production coders
includes more than 65,000 items • We generate, submit and process
50 million claims annually on behalf
• We post approximately 68 million of our customers
remittances annually

64

Manage more than Center of Excellence Serve more than
5 million patient office locations; 31,700 providers
calls each year 6,000+ full-time
employees

We help drive revenue performance
and operational efficiencies for
our customers through our end-to-
end revenue cycle management
workflow and analytics solutions.

Claims Management Extended Business
Coding and Charge Office Services
Capture Services Denial & Underpayment
Accounts Receivable Recovery Services
and Self-Pay Billing System Transition
Management /Legacy A/R Liquidation
Revenue Cycle
Management Services

The Difference

Change Healthcare is a key catalyst of a
value-based healthcare system – working
alongside our customers and partners to
accelerate the journey toward improved
lives and healthier communities.

Together, we are creating a stronger, better-coordinated,
increasingly collaborative, and more efficient healthcare system
that enables better patient care, choice, and outcomes at scale.
To learn more about how we can help you reach your revenue
goals, call 1.800.806.5730 or visit us on the web at
http://changehealthcare.com

Source: ¹ https://www.advisory.com/research/medical-group-strategy-council/practice-notes/2015/march/patient-financial-responsibility-2-protect-your-margins

About Change Healthcare
Change Healthcare is inspiring a better healthcare system. Working alongside our
customers and partners, we leverage our software and analytics, network solutions
and technology-enabled services to help them improve efficiency, reduce costs,
increase cash flow, and more effectively manage complex workflows. Together,
we are accelerating the journey toward improved lives and healthier communities.

© 2018 Change Healthcare LLC and/or one of its subsidiaries. All Rights Reserved.

changehealthcare.com