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Published by Carlotta, 2019-04-16 21:56:12

FINAL 2019 Training Doc

FINAL 2019 Training Doc




APRIL 28th – MAY 1st


Welcome to The Baker Group and our 2019 Milken Institute Global Conference Staffing Team!
We are excited to have you as part of The Baker Group (TBG) team, and look forward to a great week
together. This document will serve as an overview of our company, the client and the project in which you
will be working. It is imperative that you take the time to review the information and become familiar with
our firm as well as our client, The Milken Institute.
You will receive additional information including your final schedule during our TBG Staff Training on Friday,
April 26th at 11:00 a.m. Please be on time, we have a lot to cover and your punctuality is important.
Thank you again, we look forward to seeing you next week!

Tammy Dickerson, CMP


11:00am All Staff Arrivals
11:00am – 12:00pm Staff Check-In, Photos, Conference
12:00pm – 1:00pm Credentials (1099 & Confidentiality Agreements)
1:00pm – 2:00pm TBG Staff Training
Department Trainings
2:00pm – 2:30pm
2:45pm  Room Director Training
 Registration
 Private Events/Sessions
 Hospitality
 Other
Hotel Tour
Training Concludes

Manager: TBG Management Team Cell Phone #:

Tammy Dickerson Roles (310) 489-6709
Jill Hawkins (626) 806-8159
Carlotta Baker Client Manager/Offsite & Private Events (214) 909-8808
Rhonda Phillips Project & Logistics Manager (310) 706-5991
Eboni Batiste Registration Manager (310) 766-6250
Charon James Room Director Manager/Logistics Coordinator (310) 990-9983
Judy Neyman Staffing Manager (323) 708-2527
Sae Jin Lambert Lunch Ticket Concierge (818) 515-8227
Offsite Private Events Manager
Onsite Private Sessions/Sponsor Suites Manager


The Baker Group, Inc. (TBG) is a national boutique Event Management firm
headquartered in Los Angeles, California, servicing corporate, non-profit and
entertainment clients. TBG specializes in total event production - delivering professional,

creative and cutting edge services to our clients.

The Milken Institute has hired The Baker Group for the past seventeen years to help
produce the Global Conference. We serve as an extension of their event team to

manage all logistics and conference operations.

While at the conference, you are a representative of The Baker Group. If anyone wants
more information, they can contact Tammy Dickerson at
(310) 216-4722 or [email protected]


The Milken Institute is a nonprofit, nonpartisan think tank determined to increase global
prosperity by advancing collaborative solutions that widen access to capital, create jobs and
improve health. They do this through independent, data-driven research, action-oriented meetings,
and meaningful policy initiatives.

Their work is guided by the formula that founder and chairman, Michael Milken, developed:
Prosperity equals the effect of financial technology acting to multiply the value of human capital,
social capital and real assets.

Stable economic growth most often occurs where people have access to education and health care,
can participate freely in the political process, and can aspire to property ownership. The formula is
their understanding of the relationship between finance and a strong society.

For more information, please visit


The Milken Institute’s 22nd Global Conference will bring together leading minds in
business, technology, government, media, philanthropy, health care, and entertainment
to deliver novel, collaborative responses to these great questions of our time. This year’s
theme is, “Driving Shared Prosperity”.

Attendees from over 56 countries and 46 states will include:
Business Leaders, Financial Executives, Investors, Philanthropists, Government Officials,
Journalists and Nobel Laureates to name a few. Actor Jason Bateman, Three-time NBA
Champion - Joe Dumars, Secretary, US Department of Treasury- Steve Mnuchin will be
joining us this year.

The Milken Institute will hold educational roundtables, forums, seminars and
conferences, and publish their research findings. This 3-day global conference has over
500 sessions, multiple plenary events, receptions, private events, and dinners.


To stay up to date with all
Global Conference events

Download the app “MIGlobal 2019” from your Apple
store or Google Play (Android)


Business Attire – (All Conference Areas)

 All staff must wear suit jackets
 Comfortable business shoes (no tennis)
 Women: NO short dresses/skirts, NO backs out

 All dresses need short or long sleeves or a sweater/jacket
 Hair & nails must be neat and clean

Room Directors / Conference Bags

 Please wear your conference shirts
 If needed, a suit jacket can be worn over your conference shirt

 Black Pants
 Comfortable business shoes (no tennis)


 Please wear your conference jacket
 Black Pants / Skirt
 Comfortable business shoes (no tennis)


 All staff members must have a conference badge
 All staff MUST clock in everyday! If you do NOT punch in and out for your

shift, you will NOT be compensated for your shift
 When your shift starts, please report to your area supervisor

 Punctuality is a MUST!
 Please enjoy breakfast, or lunch prior to your start time
 Attendees are instructed to wear conference badges at all times
 Please stop and inquire those that are not displaying their conference

 We will have 24-hour security on site. If you have a problem with an

attendee please notify a security officer


 Staff meals will be provided throughout the conference beginning Saturday, April 27th through
Wednesday, May 1st. A schedule will be provided during the TBG Staff Training

 Crew Meals are provided for staff working in all conference areas

 Crew meals are served 3 times a day. There will be snacks offered in The Baker Group Office

 Consume all meals/snacks in the designated area

 You will be given a 30 Minute Lunch break and two 15 minute breaks, unless your Manager
instructs differently
 Please confirm all break times with your Manager


“Early is on time,
On time is late,
And late is never acceptable”

Always be Professional and Courteous
“We strive for EXCELLACNE at all times.”

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