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LSBE Internship Employer Handbook - Online Edition

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Published by LSBE, 2018-06-05 11:47:15

LSBE Internship Online Employer Handbook

LSBE Internship Employer Handbook - Online Edition

INTERNSHIP PROGRAM




EMPLOYER HANDBOOK





1-2 3 4-5 6-8

























Overview of LSBE Planning &
Implementing an
l Welcome
Internship Program
Internship Program l Paid vs. Unpaid Internships
Overview l Academic vs. Non-Academic

Internships
l What is an Internship?
l Internship Set-Up Process
l NACE Internship Criteria
Recruiting Academic Internships
LSBE Interns
l Hosting an LSBE Intern
l Internship Posting l Expectations
l LSBE Majors l Credits & Hours
l Employers & Internship Course
l Assignments & Grading
l Verifying Hours
l Academic Timeline

© 2017 Regents of the University of Minnesota. All rights reserved. The University of Minnesota is an equal opportunity educator and employer.

9-10









11 12 13-14




















Current Site Supervisors Student Population
Specific Resources
l Internship Agreement
l Learning Objectives/Goals l Office of Diversity & Inclusion
l Mid-semester Check-in l International Student Services
l Validating Completed Hours l Curricular Practical Training
l Final Employer Evaluation l Disability Resources
l Supervisor Checklist l Veterans Resource Center
l Additional Activities for Your Intern l UMD Athletics

Policies Professional Resources Testimonials

l Academic Credit Policies l NSEE l Employer
l Termination of an Intern l CEIA l Student
l EEOAA l Internbridge
l Student Code of Conduct l NACE
l Sexual Harassment l MNACE



This publication/material is available in alternative formats upon request. Direct requests to Angie Soderberg, Internship Program, [email protected], (218) 726-6594.

Overview



At the Labovitz School of Business and Economics (LSBE), we teach our students to think critically and
analytically—to question the answers as much as they answer the questions. We challenge them to look
up from the books and physically do the things they are studying. We push them. We prepare them. In the
end, this opens them up to become whatever they wish.


The school offers 14 majors with three undergraduate degree programs taught by some of the finest
intellectual minds; approximately 90% of our faculty have a Ph.D. or an equivalent degree; we do not
make use of Teaching Assistants as instructors. All of our courses are taught by faculty.


We pride ourselves in offering an industry-relevant curriculum that creates opportunities for students to
engage in experiential learning. These real-world activities are just one of the many reasons that graduates
of LSBE are leaders in business, management, finance, accounting, management information sciences,
marketing, and economics.


Additionally, LSBE and our programs (BBA, BAcc, BA, and MBA) have attained accreditation by AACSB
International, the premier accrediting body for business schools. Globally, less than 5% of business
schools have this accreditation. Having this distinction provides an external assurance to all stakeholders
about LSBE’s commitment to providing quality education and engaging in continuous improvement.


Welcome!



Thank you for your interest in LSBE. We offer many opportunities for employers and businesses to be
involved with the experiential learning of our students. One of these ways is through our internship
program.


Internship programs can help you increase productivity in your workplace and source new employee
talent, while giving back to your community and more. If you would like to discuss the development of
an internship, please contact our Internship Director. Your involvement in helping our students is greatly
appreciated.





Angie Soderberg
Internship Program Director & UROP Coordinator
University of Minnesota Duluth
Labovitz School of Business & Economics
111P LSBE
1318 Kirby Drive
Duluth, MN 55812
[email protected]
(218) 726-6594



Page 1

Internship Program Overview



The Labovitz School of Business and Economics (LSBE) Internship Program provides resources and
support to help students explore, prepare, attain and complete internships within a wide range of
businesses and organizations. We provide students work-integrated learning experiences that allow them
the opportunity to explore the vastness of their major and apply their knowledge from the classroom
to real-world situations. In turn, students will be able to contribute to projects and workplace tasks
in a variety of business settings, thereby improving their business acumen, developing professional
relationships, and applying knowledge within their major. These work-integrated learning experiences help
prepare our students for future classroom engagement and, above all, professional careers.

What is an Internship?






An internship is an on-the-job work experience that’s related either to a student’s career interests and/or
current field of study. Internships can be paid or unpaid and can take place during the academic year or
during the summer. While all internships are short-term, they are roughly equivalent to one academic term.
Most internships function as training opportunities and some, especially ones that take place during the
school year, can be research-based projects where a professor or a company wants a student to study a
topic of interest.





l Typically the length or equivalent of an academic term (120 days
or 3-4 months).
Internships are l Either part-time or full-time depending on the time of year.
l An extension of the classroom. Skills and knowledge obtained
must be transferable to other employment settings.


l Typically paid, however some internships (e.g. non-profit,
government) might be unpaid. Experience gained is the most
valuable aspect of the program.
l Opportunities that require a level of supervision and mentorship.
l Mutually agreed upon between the employer, student, and
educational institution.

l Either academic or non-academic. LSBE offers internships for
academic credit.












Page 2

To ensure that an experience—whether it is a traditional internship or one conducted remotely or virtually—is
educational, and thus, eligible to be considered a legitimate internship by the National Association of Colleges
and Employers (NACE), all the following criteria must be met:


1 The experience must be an extension of the classroom: a learning experience that provides for

applying the knowledge gained in the classroom. It must not be simply to advance the operations of
the employer or be the work that a regular employee would routinely perform.

2 The skills or knowledge learned must be transferable to other employment settings.


3 The experience has a defined beginning and end and a job description with desired qualifications.


4 There are clearly defined learning objectives/goals related to the professional goals of the student’s

academic coursework.
5 There is supervision by a professional with expertise and educational and/or professional background

in the field of the experience.

6 There is routine feedback by the experienced supervisor.


7 There are resources, equipment, and facilities provided by the host employer that support learning

objectives/goals.


Recruiting LSBE Interns



The LSBE Internship Program provides employers assistance with developing and promoting
internship opportunities for our students. Once developed, we encourage you to post your positions
and internships to GoldPASS, an online job and internship posting system for the University of
Minnesota. Internships can be relevant to any of LSBE’s majors.


LSBE Majors




Accounting Health Care Management
Economics B.A. Human Resource Management
Economics B.B.A. Management Information Systems
Entrepreneurship Marketing
Finance Marketing and Graphic Design
Financial Markets Marketing Analytics
Financial Planning Organizational Management





Page 3

Planning & Designing an


Internship Program




There are different ways you, as an employer, can implement and structure internship programming within
your organization. Whether you are a large, mid-size, or small business, the LSBE internship program
is here to help you develop and promote your internship. Some of the factors that may influence your
internship structure include:


l Organizational size and structure
l Industry type
l Location

l Areas of need
l Budget

Paid vs. Unpaid



We encourage payment for internships, however, some internships (e.g. non-profit, government) might
be unpaid. Experience gained is the most valuable aspect of the program. The U.S. Department of Labor
offers an internship fact sheet that should be reviewed when setting up internship and compensation
structure for the experience. This can be found on the Department of Labor website here.









































Page 4

Academic vs. Non-Academic Internships



On average, about 50% of our students participate in internships by the time they graduate. For your
internship to be academic (the student’s transcript reflects academic credit for the internship), the student
must coordinate with the LSBE Internship Director prior to beginning the internship. You, as the employer,
must be willing to work with the student in order to help in the achievement of the set goals and assist
with any necessary program requirements for the internship course.


For your internship to be considered non-academic, the student will be completing your internship
independently and will not be affiliated or involved with the LSBE Internship Program. We do offer a zero
credit internship course for students who want to be involved in the program but not earn credits toward
their major.





































Internship Set-Up Process




l Identify your need and areas you are hoping to develop for an internship(s).
l Formalize some specific projects and establish how the intern will be supervised.
l Shape how the program will look. Are you seeking one or multiple interns?
l Determine your compensation structure and unique selling points of your internship.

l Draft your internship job description that will be used to promote your internship.
l Consult with LSBE Internship Director to implement your recruitment strategy.
l Review the Planning & Designing an Internship Program Handbook found on our website.




Page 5

Academic Internships



Employers provide unique learning experiences by participating in our academic credit internship
program. By doing so, you may find new talent for your organization while offering students the
opportunity to explore potential careers, expand their knowledge in the field, develop their business
acumen, and earn academic credits towards their degree.

All LSBE students can earn academic credit for an internship in their major. Some of our majors require
an internship for degree completion. Any LSBE student seeking academic credit must meet academic
department requirements and have the internship experience pre-approved by the LSBE Internship
Director. The work performed at the internship site must relate directly to the student’s major and career
interests.


Hosting an LSBE Intern





Employers and assigned site supervisors (employers supervising interns) play an integral role in the
student’s learning and internship experience. If a student is registered for academic credit during an
internship, the student is completing course assignments that pair with your internship experience.
In order to have a meaningful experience for our student, we ask that you make an honest effort in
fulfilling our expectations.






l Provide training/onboarding to the internship experience.
l Provide the necessary tools needed to accomplish work tasks.
l Offer a variety of workplace tasks associated with your intern’s field of interest.
Expectations l Include your intern in department and leadership meetings and reference the organizational chart.
l Develop specific projects that allow your intern the ability to apply discipline-specific knowledge in
a workplace.



l Encourage informational interviews for your intern to meet with other departments within the
organization.

l Request that your intern presents and/or provides you a deliverable at the end of the internship.
l Schedule regular check-in meetings to allow time to discuss topics and learning goal progress.
l Encourage researching the field and suggest readings to expose your intern to a variety of
degree-related careers.
l Plan to review the employer evaluation feedback with your intern. This is a great opportunity to
provide constructive feedback to help your intern’s education and future work opportunities.








Page 6

Credits & Hours



We offer a variable credit option (0-6 credits), so students can choose the appropriate number of credits
for their major. The variable credit also provides flexible options for students to earn academic credit
for more than one internship experience. The hours worked must be completed during the term of their
registration. We do not grant credit for past experiences. If the student is accepting an offer to work more
than the required hours, we ask that the employer’s program commitment be honored.




Credits Required Work Experience Hours



0-1 credit 100 hours minimum
2 credits 150 hours minimum
3 credits 200 hours minimum
4 credits 250 hours minimum
5 credits 300 hours minimum
6 credits 350 hours minimum




Employers & the Internship Course



An LSBE student intern who is registered for one of our internship courses will complete assignments
during the time with you. Though all course content will be taught by the Internship Director, some of
the assignments require your assistance. Ultimately it is the student’s responsibility to make sure the
assignments are completed and turned in on time. Our course is delivered online, and the hours worked
with you are considered “class time”. The assignments are meant to help the student reflect on the
experience, assess skills and career interests, and prepare for future opportunities.

Student Assignments Requires Employer Involvement
l Internship Agreement Contract l Internship Agreement Contract
*Due to affiliation agreements, a contract may l Learning Objectives
not be needed for some employer sites.
l Verified Hours
l Online Participation Points l Employer Evaluation
l Learning Objectives
l Online Discussion Topics
l Report #1

l Report #2
l Resume and Thank You Letter
l Student Evaluation and Verified Hours
l Employer Evaluation





Page 7

Assignment & Grading



The student is responsible for completing all assignments and turning them in by the appropriate deadline.
A rubric is provided for each assignment so the student can view how he/she is evaluated. This includes
a rubric for the learning agreement contract, the hours log, and employer evaluation. All assignments are
graded by the Internship Director.


Verifying Hours



All students are responsible for logging their hours. They have access to an activity log in their online
course that you can have them use. You may also have your own methods of tracking work within
your organization. Encourage your intern to use either method that works best. Towards the end of the
semester, the student is required to complete a form that is signed by you verifying the scheduled contact
hour completion.


Academic Timeline



Students earning credit are following an academic semester, however, it is up to the employer to
determine the timeline of the internship experience. Our fall and spring semesters are 15 weeks in
duration. Summer semester is a 12-15 week term. Students are encouraged to check in with the LSBE
Internship Director on when the best time is to pursue an internship for credit.











































Page 8

Current Site Supervisors



Regular communication will take place between the site supervisor and the Internship Director during the
internship period. To help you become more acclimated to the program, below are some items that require
your assistance.

Internship Learning Agreement Learning Objectives/Goals



The Internship Learning Agreement is between the The LSBE student is required to develop four
student, employer, and Internship Director. The S.M.A.R.T learning objectives that integrate
agreement provides detailed expectations for each major discipline theory, professional skill
party involved. The purpose for the agreement is to development, and personal development.
solidify the site for the course as well as provide the An action plan will be constructed that
Internship Director with the correct contact person in defines how the student is going to achieve
the employer’s organization. The person listed as the each of the learning objectives. Experience
supervisor should be whom the student intern reports and knowledge gained by the student from
to during the duration of the internship. The student your internship can be reapplied to the
provides the supervisor with the agreement to review classroom. It is the student’s responsibility
and sign. Once completed, the student returns the to track the progress, however we ask that
agreement to the Internship Director for the final you make an honest effort to help your
signature and a final copy will be returned to you. intern achieve the objectives/goals.

Mid-semester Check-In



About midway through the term, you will need to complete a mid-semester evaluation to ensure that
you are getting what you need from LSBE in order to be successful with this internship. Our hope is to
recognize any accomplishments as well as address any concerns you might have. If you need to consult
with the Internship Director before the mid-semester check-in, she is always available to help you.


Validating Completed Hours


Students will be in charge of tracking hours. We just ask that the site supervisor verify their completed
hours. The student intern will present you with a form to sign that reflects the hours.


Final Employer Evaluation



At the end of the semester, you will be completing an online evaluation of your intern. The intention is
to provide the student intern with constructive feedback. We encourage you and your student to review
the evaluation, however, your responses will be returned to the student in the course. This evaluation
measures our students based on the top twenty skills outlined by the National Association of Colleges and
Employers (NACE).



Page 9

Supervisor Checklist
Current Site Supervisors


For many students, an internship might be their first experience in a professional setting. Although we
prepare our students as much as possible, it is a new educational experience for them. The sooner you
orient them to your organization, the sooner they can be productive within your organization.


l Determine a schedule and a supervisory plan with your intern.
l Provide an on-boarding process that reviews your policies, procedures, and expectations.
l Communicate about your managerial style and leadership preferences.
l Provide an overview of the mission, vision, and organizational culture.
l Explain the organizational structure within your department and greater organization.
l Plan to meet once a week or bi-weekly.
l Revisit the learning objectives during regularly scheduled meeting times.
l Help your intern understand how their contributions relate to the greater mission.
l Provide additional projects, trainings, and readings so that your intern always has something to
work on during down times.































Additional Activities for Your Intern



There are additional activities you can plan to enhance your intern’s experience. You can have your intern:

l Attend meetings with your departments.
l Join your professional groups and associations.
l Attend meetings or a luncheon with your leadership team.
l Partner with other Intern Supervisors to work on an intern joint project or presentation.
l Conduct informational interviews with professionals across the organization.
l Provide a current resume so you can offer feedback.
l Conduct a formal presentation to your leadership team about the internship experience.



Page 10

Policies



The Internship is an extension of the classroom. We expect employers to abide by the University policies.
We encourage you to take time to review them with your staff and intern(s).

Academic Credit Policies



l Regardless of credits earned, students must abide by the employers’ internship program policies
regarding the duration of the internship experience.
l Students must work at the internship site a minimum of five weeks (including the 0-credit option) in
order to register for an internship.
l All internship courses with 1-6 credits will be offered on the A-F grading basis and the 0-credit course
will be offered on an S-N grading basis.
l All BBA, BA and BAcc students can use the 0-credit internship option.
l A maximum of three separate internship experiences may be used to reach the 6 credit maximum.
l Students must be LSBE candidates with two or more classes in the major completed.
l Students must register for the internship course regardless of the number of credits earned.
l The LSBE Internship Program does not provide academic credit for prior work experience.
l Students registering for a second or subsequent internship experience must still complete the required
coursework.

Termination of an Intern Equal Employment Opportunity

& Affirmative Action
Termination of the internship by the employer
or student will automatically void the provisions
The University of Minnesota shall provide
of the internship agreement, the contact hours
equal access to and opportunity in its
earned, and assignments associated with the
programs, facilities, and employment without
course. Students faced with this situation should
regard to race, color, creed, religion, national
immediately consult with the Internship Director
origin, gender, age, marital status, disability,
for guidance.
public assistance status, veteran status,
sexual orientation, gender identity, or gender
Student Code of Conduct expression.


Inquiries regarding compliance may be directed
Students participating in an academic internship
to the Director, Office of Equal Opportunity and
are engaging in an extension of their education.
Affirmative Action, University of Minnesota, 274
Students are still held to the Student Code of
McNamara Alumni Center, 200 Oak Street S.E.,
Conduct policy presented by the University of
Minneapolis, MN 55455, (612) 624-9547,
Minnesota Board of Regents.
[email protected]. Website at here.








Page 11

Sexual Harassment



The University is committed to creating a welcoming and respectful work and educational environment
that is free from sexual harassment, and the University provides comprehensive support, education, and
reporting mechanisms to all members of the University community.

All members of the University community are prohibited from engaging in sexual harassment and
retaliating against individuals based on their participation in a sexual harassment investigation. When a
University employee, or a supervisor learns of an incident of sexual harassment, prompt remedial action
must be taken by the employee or supervisor in response to any concerns. This includes referring the
matter to relevant internal options and University employees.


Student Population Specific



Resources



There are a variety of resources we offer students to support them during their educational endeavors.
You might also find some of these resources helpful to you during your supervision. An intern may find
it important to access the campus resources during time at their internship with you. Some links for
common populations you might be working with are listed below.

Office of Diversity & Inclusion Disability Resources
Website here. Website here.

International Student Services Veterans Resource Center
Website here. Website here.

Curricular Practical Training (CPT) UMD Athletics
A program that allows international students to Website here.
participate in an internship under their current
visa. Website here.


Professional Resources



Experiential learning programs are professionally recognized by several regional and national associations.
You may find it beneficial to utilize these resources during your internship program development and for the
supervision of current interns.

National Society of Experiential Education (NSEE) National Association of Colleges & Employers (NACE)
Website here. Website here.

Cooperative Education & Internship Association Minnesota Association of Colleges & Employers
(CEIA) (MNACE)
Website here. Website here.

Internbridge
Website here.
Page 12

Internship Program Testimonials










Employers








“Thank you for the opportunity to work with such a talented group of
young people. I have been very impressed by their quick minds and
professional attitudes.”
Jennifer Ness,
Supervisor IS Technology Learning and Support Services
Essentia Health













“We enjoy recruiting and hiring UMD students, as we find that they are
professional, prepared, and eager to learn new things and provide the
best service possible to our clients.”
Brianna Tighe (Haus)
Talent Acquisition - Campus
RSM US LLP










“Working with the Labovitz School of Business & Economics
Internship Program has been a great experience. The quality of
students has been second to none, and the support I receive as an
intern supervisor is truly beneficial. I would recommend working with
the LSBE Internship Program to any employer looking for additional
help or future employees.”
Brian Nystrom
Assistant Athletic Director
University of Minnesota Duluth Bulldogs





Page 13

“The interns from LSBE have made a tremendous difference in our
organization. From assisting our Finance Director with investments to
new recruitment strategies for our Human Resource Department, the
student interns have brought new ways of thinking, the latest industry
trends, and a perspective that is unmatched in our workforce.”
Gina Miller
Volunteer and Internship Coordinator
Duluth Area Family YMCA










“EY appreciates the opportunity to recruit and hire UMD students.
We have found that UMD students are well prepared to enter the
workforce and have been valuable and high-performing team
members.”
Tyler Berends
Advisory - Cyber Risk
EY










“Being a UMD grad, I am passionate about not only helping the next
generation of students into our workforce but finding the best talent
for 3M. UMD provides its students with the opportunity to differentiate
through experience – to travel the world, attend networking events,
and connect with some of the best companies in the world.”
Andy Boyd
Marketing Manager
3M






Page 14

Internship Program Testimonials










Students






“The strong connections I made with EY professionals have helped
me build better technical and soft skills that are necessary for the job I
will be doing. EY’s commitment to diversity and inclusion is one of my
favorite things about the company. As an international student, I can
see it is creating a more diverse workplace that values differences in
backgrounds and experiences, and I am happy to be a part of it.”

Maria Jose Tapia Nieto
Accounting & Financial Planning Major
EY







“I learned the day-to-day operations of running a business and
planning a large event. There is so much that goes into an event.
Looking back, it was very rewarding for me to see all of my time
with planning come together to produce a successful event. This
internship opened my career up to planning events in the future,
which is something that I am passionate about.”
Brandon Colucci
Marketing Analytics
Northshore Inline Marathon







“The most surprising, yet rewarding, experience I had while interning
for 3M was being able to make an impact on my customers’
businesses in just a couple of months. I was able to improve
processes, make the production cycle more efficient, and create a
safer environment for the employees! It was really exciting to be able
to do this in such a short amount of time.”
Karly Weber
Marketing with a Certificate in Professional Selling
3M





Page 15

“The of the surprises that I experienced was landing a job with an
organization that I have idolized since I was a toddler. In December, I
landed a position with the Minnesota Timberwolves as an Inside Sales
Associate. This was a dream come true; I am excited to get to work
and become a part of the team.”
David Bergren
Marketing
Duluth Huskies








“If I could give any piece of advice to students looking to start their
internship journey, it would be to diversify yourself as much as
possible. Try and make yourself unique in the eyes of recruiters. Ways
to do that would be to get involved through clubs, volunteer, and find
leadership roles. Also, if you plan to double major, pick a combination
that is unique and really exemplifies your personal strengths.”
Jesse Pai
Accounting & Management Information Systems
KPMG







“For the past two years, I have dedicated so much of my time and
education to the health care management program, but when I
was at my internship, I had this strong desire to work with patients
instead of working behind the scenes. This was a huge, life changing
decision, and I would not have realized that this was what I truly
wanted to do if it weren’t for my internship.”
Cassie Berkvam
Healthcare Management
Essentia Health





Page 16

Notes

University of Minnesota Duluth Angie Soderberg
Labovitz School of Business & Economics [email protected]
1318 Kirby Drive (218) 726-6594
Duluth, MN 55812 111P LSBE


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