Assessment Projek Ketapang[627]

HOMESTAY TELUK KETAPANG,
KUALA NERUS, TERENGGANU

DTM 6043
COMMUNITY
BASED TOURISM

SYAKIRAH BINTI SADLI 29DUP18F1003
NOOR HEEZWANIE BINTI DANURI 29DUP18F1005
NURUL AMIRAH BINTI NAZRUL ISHSAM 29DUP18F1023
29DUP18F1025
ATIRAH BALQIS BINTI SATA

SUPERVISOR:
MISS NORHASLIN BINTI ABU HASSAN
EN MUHAMMAD ASYRAF BIN ROSLI

Table of Contents

ACKNOWLEDGEMENT................................................................................................................................... 4
CHAPTER 1 .................................................................................................................................................... 5
DESTINATION SELECTION PROCESS .............................................................................................................. 5

1.0 Introduction ........................................................................................................................................ 5
1.1 Background of Destinations................................................................................................................ 5
1.2 Study Goal ........................................................................................................................................... 6
1.3 Study Objectives ................................................................................................................................. 6
1.4 Inventory& Analysis of Tourism Resources ........................................................................................ 7
1.5 Identifying Tourism Infrastructure Elements...................................................................................... 9
1.6 Identify Available Organization That Supports Tourism in the Study Area ...................................... 10
CHAPTER 2 .................................................................................................................................................. 11
CAPACITY BUILDING & LEADERSHIP DEVELOPMENT.................................................................................. 11
2.1 Identify FIVE (5) Potential Tourism Activities to Be Developed........................................................ 11

2.1.1 Introduction............................................................................................................................ 11
2.1.2 Batik Painting ............................................................................................................................ 11
2.2 Suggest FIVE (5) Training Courses Needs For Community With Involvement Of Different Sections
Of Community......................................................................................................................................... 12
2.2.1 Batik Painting ............................................................................................................................. 12
CHAPTER 3 .................................................................................................................................................. 14
COMMUNITY ORGANISATION, NETWORKING AND PARTNERSHIP............................................................ 14
3.1 Types & Roles of Community Organization for CBT Involvement. ................................................... 14
3.1.1 Organization Chart Of Homestay Teluk Ketapang ..................................................................... 14
3.1.2 Roles of Member in Homestay Teluk Ketapang......................................................................... 15
3.1.3 Organization Chart Of DUP 5 Program at Homestay Teluk Ketapang ....................................... 17
3.1.4 Roles of Committees of DUP 5................................................................................................... 18
3.2 Discuss Any Other Agencies That Have Potential to Collaborate With: ........................................... 19
CHAPTER 4 .................................................................................................................................................. 20
PROGRAM PLANNING AND DESIGN............................................................................................................ 20
4.1 Propose tourism Image for the study area ....................................................................................... 20
4.2 Propose Sustainable CBT Programs .................................................................................................. 21
4.3 Developing Linkages (Mapping) Of Tourism Resources at the Study Area....................................... 23
4.4 Interpretive Guiding For CBT Activities............................................................................................. 24

2|Page

CHAPTER 5 .................................................................................................................................................. 25
MARKETING COMMUNITY BASED TOURISM .............................................................................................. 25

5.1 Suggest and discuss 8P’s for the study area ..................................................................................... 25
5.2 Marketing mixes: .............................................................................................................................. 26
CHAPTER 6 .................................................................................................................................................. 32
IMPLEMENTATION AND MONITORING ...................................................................................................... 32
6.1 Package Development (Homestay Teluk Ketapang)......................................................................... 32
6.2 Accommodation & Facilities (Homestay).......................................................................................... 34
6.2.1 ECO-ADVENTURE ........................................................................................................................... 34
MONITORING SURVEY ............................................................................................................................ 34
List Observation: ..................................................................................................................................... 34

1. Accomodation............................................................................................................................. 34
2. Package Provided........................................................................................................................ 35
3. Others: ........................................................................................................................................ 36
6.2.2 MONITORING (SURVEY ON EDUCATIONAL AND CULTURE AT HOMESTAY TELUK KETAPANG) .... 37
6.2.3 MONITORING SURVEY ................................................................................................................... 39
TWO DAY TRIP PACKAGE IN HOMESTAY TELUK KETAPANG................................................................... 39
6.2.4 MONITORING SURVEY FORM ECO-ADVENTURE ........................................................................... 41
WAY UP TO KAPAS ISLAND ..................................................................................................................... 41
NOTES.......................................................................................................................................................... 43

3|Page

ACKNOWLEDGEMENT

We would like to express our sincere gratitude to all those who have given us the opportunity to
complete our project in develop a package for course Community Based Tourism. A special
gratitude we give to Homestay Teluk Ketapang, Kuala Terengganu that contributed to help us a
lot of help and encouraged us in making the project succesful especially in writing this report.
Furthermore, we would like to thanks and extend our gratitude to Encik Md Azmi Bin A.Aziz
and Encik Mohd Hasli Bin Mohd Zain for providing us with all the information about Homestay
Teluk Ketapang. A special thanks to our lecturer Miss Norhaslin Bt Abu Hassan and En
Muhammad Asyraf Bin Rosli for guiding us from the start until this project end. Last but not
least thanks to my teammate Syakirah Sadli, Heezwanie Danuri, Atirah Sata and Amirah Ishsam

for always helping each other to finish this project.

4|Page

CHAPTER 1

DESTINATION SELECTION PROCESS

1.0 Introduction
Community Based Tourism (CBT) is tourism that takes part in environmental, social and cultural
sustainability. It is managed and owned by the community, for the community, with the purpose
of enabling visitors to increase their awareness and learn about the local community lifestyle.
Community was defined as people who lives within geographically area and have social and
psychological ties with other people within the place they live.

Homestay Program is an experience where tourist live with selected families, interact with and
experience daily routine of a homestay family and also study the culture of the rural community
in Malaysia. Homestay products are not categorized as accommodation facilities, but it focuses
more on lifestyle and experience, including culture and economic activity.

Community Based Tourism (CBT) is a unique type of tourism with characteristic quite different
from mass tourism and has to do with the impact of tourism on communities and environmental
resources. CBT emerges from a community development strategy, using tourism as a tool
strengthen the ability of rural community organization that manage tourism resources with the
participation of local people.

1.1 Background of Destinations
Homestay Teluk Ketapang is located at Kuala Nerus, Terengganu. It is about 16 minutes driving
from Kuala Terengganu city. It is about 230km, which is take around three hours driving from
Kuantan.

This homestay was registered on October 2007. There are about 40 community that interested in
joining this homestay program, but only 31 community that successfully get the homestay
license. Teluk Ketapang has three types of place to stay, which is homestay, kampung stay, and
room stay. For homestay, there is two types of homestay, which is Ku Homestay and Rienna
Homestay. For kampung stay, there is three types of kampung stay, which is Wankay Suite Stay,

5|Page

Penginapan RR, and Rumah Tamu Mymoon. Last, for room stay, there is one type of it, which is
Tido Tido RoomStay.
Homestay Teluk Ketapang has its own attraction place, which is Pantai Teluk Ketapang. It is
only about 500m which is takes about 2-3 minutes walking to arrive at this beach from the
homestay. This place was being focal place that attract people during holidays and weekdays due
to its coastal beauty and there are stalls serving sea-based food such as sotong celup tepung, ikan
celup tepung, keropok lekor, air kelapa and many more. Besides that, Pantai Teluk Ketapang is
the selected as relaxing places, and doing some beach activities such as horse riding, fishing and
others.

1.2 Study Goal
This program is organized to meet the requirements of the Community Based Tourism-DTM
6043 course that required students to adapt adoptive parents in homestay program. In addition,
this program also aims to enhance student’s communication skills with outsiders so that they can
easily communicate with other person in future.

1.3 Study Objectives
i. Exploring new experience and know culture in Homestay Teluk Ketapang through
Eco-Adventure tourism.
ii. Establish student relationships with outsider community.
iii. To increase student awareness of the communication skill with outsider community.

6|Page

1.4 Inventory& Analysis of Tourism Resources

SOURCE DETAIL

Tangible Resource

Pantai Teluk Ketapang  Relaxing place during weekend and

weekdays

 Stalls serving sea-based food

Sultan Mahmud Airport  About 1.8km from Homestay Teluk
Pulau Gemia Ketapang
Lata Belatan Waterfall
 Nearest airport

 Nearest island
 Gemia Island retains its peaceful,

mysterious and quiet atmosphere and
is the nest site for sea eagles, reef
herons and many other birds. In an
effort to save wildlife one of the
beaches on the island is used as a
turtle hatchery.

 It is located between Setiu and Jerteh
 The type of waterfall is single fall

 Recreational park, seasonal water
flow

7|Page

SORCE DETAILS
Culture Show Intangible Resource

 Homestay Teluk Ketapang dancers
was given a space at Sultan Mahmud
Airport to perform cultural dances in
introducing Terengganu culture to
visitors

8|Page

1.5 Identifying Tourism Infrastructure Elements
a. Restaurant: Tourist can go to nearby restaurant to have their meals
b. Room services: Room services to make tourist comfortable
c. 24hours receptionist: Tourist can ask anything and request anything from receptionist
d. Vehicles provided: Vehicles provided for tourist that want to have sightseeing
e. Free WiFi: Free WiFi provided for tourist to surf internet

9|Page

1.6 Identify Available Organization That Supports Tourism in the Study Area

ORGANIZATION DETAIL

Koperasi Homestay Teluk Ketapang

RTM (Selamat Pagi Malaysia)

MARA Terengganu (Program Business
Advancement and Standard Development)

MOTAC Terengganu

10 | P a g e

CHAPTER 2
CAPACITY BUILDING & LEADERSHIP DEVELOPMENT

2.1 Identify FIVE (5) Potential Tourism Activities to Be Developed

2.1.1 Introduction

In this chapter two, capacity building and leadership development at Homestay Teluk
Ketapang, Terengganu are discussed. Capacity building is about supporting people in
communities to develop the skills and knowledge that they need to enable them to work together
to bring about the positive changes they want to see within their own communities. Besides,
leadership development refers to activities that improve the skills, abilities and confidence of
leaders. In this context, leadership development explains how involvement course required helps
in the development of potential tourism activities in Homestay Teluk Ketapang, Terengganu. The
potential tourism activities to be develop are:

• Batik Painting
• Traditional Clothing Demonstration
• Wau batik painting
• Decorative boat

• Making “keropok lekor”

2.1.2 Batik Painting

Batik Painting has been chosen as one of the potential tourism activities to be develop because
batik painting suitable for re-generation of age.
Lambo Sari was established as a platform to conduct natural and interactive arts activities under
Homestay Teluk Ketapang, providing space for exploration of cultural experiences, tourist
packages to know Terengganu to domestic and foreign tourists.

11 | P a g e

We Lambo Sari will strive to provide space and opportunities for all walks of life from schools
to corporate bodies to experience the fun of traditional Terengganu culture, and will maintain a
reputation as one of the best natural arts and culture services business in Malaysia and finally
trusted by all.
2.2 Suggest FIVE (5) Training Courses Needs For Community With Involvement Of
Different Sections Of Community.
2.2.1 Batik Painting

Figure 1: Batik Painting
Batik painting is one of the unique elements in Homestay Teluk Ketapang. There are two types
of batik, the hand drawn and the stamped. Recently there are also machine printed batik which
design is clearer and color on one side only. The best learn on how to batik painting is seeking
knowledge from the expertise. Hand drawn batik uses a small copper cup and fountain pen like
‘janting’ with melted wax to draw across the length and breadth of the cloth. Dyeing process is
like filling color on the drawing block, only different is the outline is wax instead of pen. The
waxed areas resist dye. The cloth will then send to ‘boil’ in warm water in order to get rid of the
wax after it is soaked in chemical that makes the color stay. Today batik is not only used for
outfits but some innovative commercial individual has made full use of this beautiful and artistic
textile into making bags, cushion covers, curtains, slippers etc.

12 | P a g e

13 | P a g e

CHAPTER 3
COMMUNITY ORGANISATION, NETWORKING AND

PARTNERSHIP

3.1 Types & Roles of Community Organization for CBT Involvement.
Homestay community organization of Teluk Ketapang is a constituted organization because it is
a basic set of guidelines that would enable them or their group to make clear to anyone who is
interested what they want to do and how they intend to work.

3.1.1 Organization Chart Of Homestay Teluk Ketapang

Chairman
Md Azmi Bin A.Aziz

Vice Chairman Homestay Manager
Yusof Bin Salleh
Mohd Hasli Bin Mohd
Zain

Promotion Manager Protocol Manager Security Manager
Aminuddin Bin Ariffin Mohd Rosli Bin Awang Kamaruddin Bin Harun

Homestay Site Student Exchange
Manager Manager

Mohd Amirul Muqri Mohd Bin Abu Bakar
Bin Ros Amiza

Culture Manager International Affairs Transport Manager Welfare Manager
Nazri Bin Ismail Manager Zulaini Bt Mohamed
Ahmad Fakhri Bin
Habibuddin Bin Rejab Mohd Azam 14 | P a g e

3.1.2 Roles of Member in Homestay Teluk Ketapang

1. Chairman
 To monitor all activities that happens in Homestay Teluk Ketapang.

2. Vice Chairman
 Help chairman to monitor the activities.

3. Homestay Manager
 Conduct the organizing event and all the activities at Homestay Teluk Ketapang.

4. Promotion Manager
 Responsible to promote the Homestay Teluk Ketapang to tourist through any
platform or form.

5. Protocol Manager
 Person on your team that plans and orchestrates V.I.P. visits, ceremonies,
meetings and special events.

6. Security Manager
 Supervising employees who implement and configure security measures.

7. Homestay Site Manager
 Site managers are responsible for ensuring that a construction project is
completed on time and within budget.

8. Student Exchange Manager
 Selects, assigns and prepares student training grant appointments and manages the
exchange student.

9. Culture Manager

15 | P a g e

 Keeping a pulse on the performance of the organization's culture while measuring
the impact of the culture on morale and productivity.

 Culture managers are focused on establishing a work environment that helps
people contribute and collaborate at their full potential.


10. International Affairs Manager

 Responsible for assisting in the development and implementation of strategies and
initiatives focused on the management of international incoming and outgoing.

11. Transport Manager
 Responsible for directing, coordinating, planning and overseeing tasks and
operations within an organization involving transportation activities.
 They are required to ensure the legal requirements for road haulage are met.

12. Welfare Manager
 Responsible for maintaining the welfare services and activities for that employees

16 | P a g e

3.1.3 Organization Chart Of DUP 5 Program at Homestay Teluk Ketapang

Program Director

Muhammad Firdaus
Fadzil

Secretary Treasurer
Putri Nur Arienna

Atirah Balqis

AJK Activity AJK Transportation AJK Equipment AJK Food/Drinks
Farah Afiqah & Safety Nurnasuha Nurul Shafareena
Nurul Amirah
Nur Rafidah Arif Ikhwan Nur Aisyah

Arif Firdaus

AJK Multimedia AJK AJK
Nor Aina Sofea Accommodation Certificate/Souvenir
Nur Diana Iylia
Nurnazatul Husna Nurul Syazlia

Nurul Fatihah Nur Atikah

AJK Khas
Mustafa Mustaqim

Noor Hezwanie
Syakirah

17 | P a g e

3.1.4 Roles of Committees of DUP 5

1. Program Director
 Responsible for the delivery and overall success of each program. A program
director's responsibilities include, Initiating and setting goals for organizational
programs.

2. Secretary
 Maintaining and do effective records.

3. Treasurer
 Manage or oversee the management of the financial affairs.

4. AJK Activity
 Develops and plans activities.

5. AJK Transportation and Safety
 Responsible for directing, coordinating, planning and overseeing tasks and
operations within an organization involving transportation activities.
 Configure security measures.

6. AJK Equipment
 Person in charge of equipment used by the organizations.

7. AJK Food and Drink
 Responsible in providing food and beverages for the organization.

8. AJK Multimedia
 This person will research, write, proofread and edit all content, and plan and
execute public communications.

9. AJK Accommodation
 Has the responsibility to acquire and manage all accommodation.

10. AJK Certificate/Souvenir
 Need to provide certificates and prizes for the participants involved.

11. AJK Khas
 Help others to do the job and make a report about the program

18 | P a g e

3.2 Discuss Any Other Agencies That Have Potential to Collaborate With:

AGENCIES CONTRIBUTION
i. Government Agencies
MOTAC has giving the financing
support for the Homestay Teluk
Ketapang

Ministry of Tourism Arts and Culture Homestay Malaysian Association has
ii. Non-Government Agencies giving opportunities to promote
Homestay Teluk Ketapang
Homestay Malaysian Association
iii. Tourism Industry Tourism Terengganu has help to promote
Homestay Teluk to attract more local and
international tourist

Tourism Terengganu
iv. Educational Institution

Universiti Teknologi Mara

Politeknik Metro Kuantan
 Diploma in Tourism
Management

19 | P a g e

CHAPTER 4
PROGRAM PLANNING AND DESIGN

4.1 Propose tourism Image for the study area

Figure 2: Snorkeling
At Teluk Ketapang Homestay, we focused on Eco-Adventure Tourism. We suggest that all of the
Eco-Adventure packages linked with one of the island in Terengganu which is Kapas Island.
First is Snorkelling, Snorkelling is the art of swimming when fitted with a diving mask, a
rounded breathing tube called a snorkel, and usually swimming fins on or across a body of water.
A wetsuit can also be worn in colder waters. The use of this equipment helps the snorkeler to
view underwater attractions with relatively little effort for extended periods and to breathe face-
down on the surface.
Snorkelling, particularly at tropical resort locations, is a common recreational activity. The
primary attraction is the chance to experience underwater life without the complicated equipment
and preparation needed for scuba diving in a natural environment. Owing to how little effort
there is, and without the exhaled bubbles of scuba-diving equipment, it appeals to all ages. The
two surface disciplines of the underwater sport of fin swimming are based on it.
Snorkeling is also used by scuba divers while on the surface, in underwater activities such as
underwater hockey and underwater rugby, and in search and rescue teams as part of water-based
searches.

20 | P a g e

4.2 Propose Sustainable CBT Programs

Figure 3: Anyaman Daun Kelapa
One of the activities that Teluk Ketapang Homestay has provided is anyaman daun kelapa,
Coconut staple is known to have a thousand benefits. All parts of the tree from the fruit, tree
trunks, leaves, to the bones of the leaves can be transformed into many things. Of all the parts of
the coconut tree, the leaves are the part that can be turned into more things than any other part.
By weaving, coconut leaves can be made into mats, hats, bags, and children's toys. Hm, the
creativity side is really needed in this case.

Figure 4: Mencanting Batik\
Batik is an Indonesian wax-resist dyeing technique applied to whole fabric. Java, Indonesia,
emerged from this technique. Batik is created either by using a sputtered tool called a tjanting to
draw dots and lines of the resist, or by printing the resist with a copper stamp called a cap. The
wax applied is resistant to colouring and thus enables the craftsman to selectively colour by
soaking the cloth in one colour, extracting the wax with boiling water and repeating if several
colours are needed.

21 | P a g e

Figure 5: Wau Making
Wau bulan is an intricately crafted Malaysian moon-kite usually flown in the Malaysian state of
Kelantan (normally with floral motifs). It is one of the national icons of Malaysia, with some
others being the hibiscus. The reverse side of Malaysia's fifty-cent coin (1989 series) features an
intricately decorated wau bulan with a top lobster. The Malaysia Airlines (MAS) logo is based
on the Cat Kite (wau kucing). In Malaysia, there are several types of wau, each with its own
specialty.

Figure 6: River Cruising at Terengganu River
TTI (Taman Tamadun Islam) River Cruise provides a unique and different experience for you.
The guided cruise, which enables you to enjoy the serene splendour of Terengganu River. To Ku
Paloh is the embarkation point, from which will take you an enchanting cruise into the past and
present development as the cruise guide recounts the historical significance of the various
attractions upstream as well as downstream

22 | P a g e

4.3 Developing Linkages (Mapping) Of Tourism Resources at the Study Area

23 | P a g e

4.4 Interpretive Guiding For CBT Activities.

Figure 7: Hiking at Bukit Singa
The most interesting activities is Hiking and we choose ‘Bukit Singa’ that located in Kapas
Island. Besides snorkelling and kayaking, one of the best things to do in Pulau Kapas is hiking at
Bukit Singa (Lion's Hill). Surrounded by steep cliffs and coastal rocks, this popular hiking spot
in Pulau Kapas is perfect for beginners. While some adventure seekers have attempted to hike up
Bukit Singa on their own, we recommend first-timers to hire a guide or join a tour group, which
can be arranged at the resort or tour agencies at Marang Jetty. Once you're ready, follow the
guide's lead as they'll take you up the staircase. The steps can get slippery on rainy days, so make
sure to wear sneakers or proper footwear.
While some parts of the staircase have also collapsed due to the strong waves, the hike to Bukit
Singa requires you to walk along the coastal rocks, wade through the waist-deep water or slide
down the steep trails. Just to be safe, you can wear a pair of work gloves to avoid scratches.
There are no clear directions along the way, so here's where your guide's expertise comes in.
Once you've reached your destination, make sure to take a gorgeous snapshot of Bukit Singa!
The lion's head formation is not visible from the peak, and it's said to be clearer when viewed
from the side. Still, the sweeping landscape of the South China Sea is a sight to behold. It's very
windy here too, and remembers not to stand or sit too close to the edge.

24 | P a g e

CHAPTER 5
MARKETING COMMUNITY BASED TOURISM

5.1 Suggest and discuss 8P’s for the study area
Marketing is an operation, collection of institutions and processes for developing, interacting,
providing and sharing value-added services for clients, customers, partners and society at large.
Marketing comes in a wide variety of flavors based on audience, media platform and business.
Professor Philip Kotler explained that marketing was “meeting the needs of your customer at a
profit.” For me that definition extends beyond just communicating product features. Marketers
are responsible for a 360-degree experience. For example, in the social media world, a
customer’s Twitter needs may differ from her needs to “play with the brand” in terms of a social
game promotion. Every customer touchpoint from customer service to sales to accounting and
more are part of the “new marketing.” (Toby Bloomberg).

25 | P a g e

5.2 Marketing mixes:
i. Promotion
Promotion refers to any type of marketing communication used to inform or persuade
target audience of the relative’s merit of product, service, brand or issue. The purpose of
promotion is to increase awareness, create interest, generate sales, or create any brand.
For Homestay Teluk Ketapang they do a promotion through Facebook and also through
website such as Agoda.

Figure 8: Facebook Homestay Teluk Ketapang

Figure 9: Agoda Website

26 | P a g e

ii. Price/Package/Program ACTIVITIES
2 DAYS 1 NIGHT (RM200/pax) • Arrive at Homestay Teluk Ketapang
1st day (Teluk Ketapang Homestay) • Village tour

2nd day (Kapas Island) (Slot: Cultural)
• Persembahan Kebudayaan
• Canting Batik
• Wau Making
• Berinai
• Anyaman Daun Kelapa

(Slot:Eco-Adventure )
• River Cruise Terengganu River

• Lunch/Dinner
• Free activities at night

• Check out

(Slot:Eco-Adventure )
• Snorkeling (2jam)
• ‘Bukit Singa’ Climbing (5jam)

27 | P a g e

iii. People
People are the most important element of any service or experience. This includes
everyone who is involved in the product or service whether directly or indirectly. Not all
of these people get in touch with the customers. In this homestay target market, they are
more focus on the customer who want and need the experience being in the Ketapang
village and enjoy their activities with the community. They also target international
tourist through the exchange student program.

Figure 10

28 | P a g e

iv. Place

The method of shifting goods from the manufacturer to the intended consumer is called
place in the marketing mix. In other words, it's how the product is being purchased and
where it's being bought. This could be achieved by a variety of intermediaries, such as
manufacturers, wholesalers and retailers. In addition, the Internet, which itself is now a
marketplace, is a newer process. Correct placement is a vital activity that is focused on
reaching the right target audience at the right time. It focuses on where the business is
located, where the target market is placed, how best to connect these two, how to store
goods in the interim and how to eventually transport them.
Located in Seberang Takir / Airport, Homestay Teluk Ketapang is a perfect starting point
from which to explore Kuala Terengganu. Featuring a complete list of amenities, guests
will find their stay at the property a comfortable one. Wi-Fi in public areas, car park,
airport transfer, family room, and restaurant are just some of the facilities on offer.
Designed for comfort, selected guestrooms offer air conditioning, desk, fan, shared
bathroom to ensure a restful night. Recuperate from a full day of sightseeing in the
comfort of your room or take advantage of the hotel\'s recreational facilities, including
garden. Homestay Teluk Ketapang is an excellent choice from which to explore Kuala
Terengganu or to simply relax and rejuvenate.

29 | P a g e

v. Product
Product has a vital role in developing the strategy for the overall marketing mix which
includes place, price and promotion. Through a definition of the product features and
benefits, the rest of the marketing mix elements are determined and agreed upon.

Figure 11

Figure 12

Figure 13

30 | P a g e

vi. Partnership

Figure 14: Ministry of Tourism and
Homestay Teluk Ketapang will receive guidelines from Ministry of Tourism Art and
Culture (MOTAC). Individual or group in Homestay Teluk Ketapang that making their
home or place as a part of MOTAC’s Homestay Program should follow the procedures
that have been set.

Figure 15: Tourism Terengganu

Figure 15: Homestay Malaysia Association
31 | P a g e

CHAPTER 6
IMPLEMENTATION AND MONITORING

6.1 Package Development (Homestay Teluk Ketapang)

32 | P a g e

33 | P a g e

6.2 Accommodation & Facilities (Homestay)
6.2.1 ECO-ADVENTURE
MONITORING SURVEY
List Observation:

1. Accomodation

34 | P a g e

2. Package Provided
35 | P a g e

3. Others:
36 | P a g e

6.2.2 MONITORING (SURVEY ON EDUCATIONAL AND CULTURE AT
HOMESTAY TELUK KETAPANG)

37 | P a g e

38 | P a g e

6.2.3 MONITORING SURVEY
TWO DAY TRIP PACKAGE IN HOMESTAY TELUK KETAPANG

Please take a few moments to complete the survey.

39 | P a g e

40 | P a g e

6.2.4 MONITORING SURVEY FORM ECO-ADVENTURE
WAY UP TO KAPAS ISLAND

41 | P a g e

42 | P a g e

NOTES

43 | P a g e