2019 alphabroder Newsletter

SSPPRRIINNGG22001196 Issued IJsusnueed20Ju1l9y 8, 2016

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Contest ………………………………………………p 40

Prize ……………………………………………………p 41

QCEuOar’tseMrlyesUsapgdeate • Even the best screen-printers/decorators have “spillage” or

“breakage”. That is, a few blank garments are nearly always

TByh: eNoVrmieHwullinfrgoerm, CEHO ealrpehabroder ope“rbautirnngedb” uasnidnensesedintothbee UdiSs,cabrudtedit. aTlhsoat amceqaunisreodurtCheusbtoumsienres ss
uannditbfmsoarurtehpstahtakreoetaigdrateheurpee)c,rlatooocrsureobdtmsueeierrdpcnmeritenopptgrhraeoedrpdeiUdrvuoicSstdtoi,uotoascnutbfftuifenhelalrsMnhothiptapehlepeacreyoyadsnntiisefanreeogqadmund(edaainvnlpBcitsiehcaisaoinpbongarftoliiawnnddageCiert.iasnhnOg.af da
By: John Wu, Vice PresHidelelonAtllF, inance

I hope everyone’s spring is off to a great WhibcleoeuCsresateun, pathdaegapaiiisencntehoeot fnodenexltcyodUraayStiA–nj’gsusentqetuoigiprhumbneoonuntrewtoooruttlwdhoethpneionercntehese,(da to
very
start, and that you share my excitement strocnogsetlsytuanldlyertthaakitnsgh)ares the same language, similar heritage

Hi Everyone. that summer is right around the corner. tAh&tsheyetborraleuadncaikatrinegoainsmrosma,mgeaniesntewmD, esCacljlreoealriemsdnsi-inphffaraetinerrietsninnaggclle/sodismfetwchiloeearsrafetaeiniccsgesou,ngeooasnrm:meiecbndetsienavgdejalocpenmt etonts,
For me, summer evokes images of •ot hpeePcCroiacastktiniosna.ngdTa/ihclaaecnrhptomaronlalidezruiknnceggtt/espsishml.aippcpleyinfwlgohwciocshstthsrreoasrueuglrhteedtdhuecinewdaslatlolferjousmsat nt“hpdeicDkiCng”

beaches, long bike rides, and (of
Let me start this article withcotuhresef!o) lhlounwdinregdsstoaftmemillieonnts:of t-shirts
I am a numbers guy! – many of which can now be decorated
in our new ground-breaking Harrisburg
StricctotalrytthofernoiDnmezacatoiorfanintiaoannndcCiseahnliptpeperi.nrsagplpcehocasttbisvreod, eI rhcaavnenhoiwghploigchketet tdhesome of
So now that we got Apparel Decoration center! the key differences and how we overcame these challenges.

that out of the way, You may rightfully ask “what can be • There is no “time-in-transit” – the order flows from the DC to the

I hope this article, ground-breaking about a simple “ShDoewcomraetiothnepmrooduncetyio!”n floor in minutes instead of days

though its focus is screen-printing operation – aren’t there • The Customer can order the exact quantity needed. If a garment
omANnpouprcftaihhnreAaolnmfDceaeerci,dcoiausr?alln”tirooTenthaetCdoesohnotertr already at least ten thousand of those in
answer is that we believe our Harrisburg Oneiso“bf uthrneedm”,awjoercdaniffqeureicnkclyepsuflal caninogthuesr firsocmutrhreenDcCy,neesxpt edcoioarll–y
(which also decorates tons and tons of whesnavoinngethceurtrimenec/cyogstaoinf sbrsetarekinnggtdhoowvnetrhaendoetchoerar.ting equipment
bhaurtdtghoaot dits)grievpersesyeonuts the first time in recorded history that a full
saossmoretminesnitgohftaapspatorel is being screen-printed in the same building and then setting up again the next day
twaWsthhhpaeachelsitoitlcmttcemihonhaiegntpaditbleatslihlennacietnunylepagekafotaeportscosmtrshoeiwb,agdoalteurerstochtaetwoissvr,eeriensniinndtohveveesan!itntiTovthhneeenmtmaiaopeynprngaoorefetrtlhbodeefeaMaclsoporghpaar-toTbioournopnddspue-ebprnrpae,nlaiytdk-icisPnhsrgaitmiialnlse.
sqpueitecirfeicvaollluytiboenayroyn.d. . the SinaFonciroycsovotau,mtficrvmaoenm,oasdenaeadtstweyhisalmlttetooamukreresnctseohtwanansnHiddajeuprrrsoiastibbnUluetS,rgfFrdiDDcoteMilolcano4rrsoanut(eiUtoeoSndfDCteh)edesnottceourarrifsetentrrtumly any
UYoSubseoer,duepr.until our new Harrisburg facility, Promotional Product dheocourrasteodf papropgarrealmsumppinlyg-cahnadin.teTshteinPgri,mweeTewaemr,eleadbbley JtoeffaLdeddethreer
aCndanEaridciLaenvidn,ohllaavre(ClitAerDal)lyaenndgitnheeerMedaltahyesfiuatnurReionfgoguitr i(nMdYusRt)ryt.o our
AoDuissrtyrdiobreuuatdoarersedoacrollDmepcoetriatotorrss) had to order blanks from alphabroder (or Asnydsttehme g. oSoedconnewdslyi,sathsamt woestaoref nooutrsptorpopdinugctaitsHsaorruisrcbeudrgi-nwAesaiareand
and have the goods shipped to a Decoration ctuhrreentrtalydbinugildcinugrraenDceycoursaetidonisCUenStDer ainnFdreassnoth, aenUdSaDre sntergeontgiatthinegns,
afawcialitrye.,Tahlipshcaaubsreosdseurpply-chain “friction” in a variety of ways: ththeerecqousirtefdorspparcoedfuocr totbheecrsoimn CeshihcaigghoearnidnDCaallnasa.da so prices
egy• exroapwresTtarht.bhiheeAeDniocnCbcvoeeitstghrodtaeopltglhfalcareporesitdscattoket3oicfnofgar/ac$tai3nr.tg0o0sniiFtzeain.sghTi/hosihnsicpTa-psnhinairgdt.tdhUaenspfomrroutducnuhacattesfrl$yo,0mF.3rte6heeto Innetoeddaey’ds “tnoeeindcirteyaesseteirndaoyrd– aetrtthoe mlowaiensttapinososiubrlemparircgei”nws.orld,
this gFreoiwghtht frhoams abbeetonotuhrrCousgtohmaecrqsumiseitainosnws;eIamlmporisnttaslwinay2s0b1e3a,rAsh
City tihna2t b0u1r4deannd Bodek and Rhodes in 2015 (two of which were any supply chain with friction will eventually be disrupted. Think of

UTbheirrddliys,ruoputirnogwthneearsnteiqxupaetecdt tThaxeiirCraebtumrondienl,UoSr DeveanndAmwahzeonn the
reCinAvDenitsinwgoRretthaile. sWs,etahtisalphoasbersoadepr/rPorbimleemarwe hleiacdhinregqouuirreInsdaustry to
ahfericdtgioinnlgessstmraotedgely. (Ibhuoypiengyoiunsaurerapnrocuedatgoabinesat ptharet odfetvhaaltuTaetaimon– oI f
ctehrteaiCnlAy Dam). . . . .

t•h e UO.bSv.Aio.u).slTyh, sohuipgphinegatchhe abclaqnukipsirtoiodnucht afrsomthethireoawlpnhaubnroiqdueer nDeCss Thanks,
and tcohtahlelednegceosr,attohretaaklepshaatbleroasdteornteedaamy .d. i.dAannednctiorendtianyuleosttios do
a vervyergyosoigdnijfoicbanitnitneagwraotrinldgthsaot hwaes bbeeccoommee“Aamsatrzoonngizeedr ”c–otmhaptany NLoarsmtly, reporting on different currencies at different conversion
farsoma wiwst,ihhtaheoiwnloeoat.rhldTdeahirynesowaArshtswihncohoCtaoinftoypnelanlaydccqi-dnuuigsdiestrhaiteelipoxophnreadacbentrrsdowadiidtnehetrecoaogucrrraqaCtuetuidiosrtenTo-mstshhteaierrnt ds out rates at different times can distort the true performance of the
Canadian business. This is why we look at the true operational
performance of the Canadian business in CAD.

11

CEO’S MESSAGE & QUARTERLY UPDATE

Employee Appreciation: Words of Gratitude

“As CEO, nothing brings me more
satisfaction than seeing our associates
succeed. I want to take a moment
to recognize the tremendous work
of each member of the alphabroder
Prime Line community. I am very
proud of what this company has
achieved over the past several
decades. Those accomplishments
would not be possible without every
single staff member working hard
every day to get the job done.” --

Norm Hullinger #weareab

Quarterly Update

The View from Here

By: Laura Turner, Vice President/General Manager Decoration Services

Hi Everyone! tirelessly to bring this to life – it’s a huge accomplishment and a
major step forward for our business.
It’s my pleasure to share with you the
latest and greatest from the world of We’ve accomplished all this while maintaining the high quality
decoration…… we’ve been very busy, and low error rates customers expect in our legacy ab deco
so buckle up and hang on!! business AND growing our legacy Prime apparel deco business
significantly, with the addition of customers such as 4Imprint
The big news is that we’ve unified our apparel decoration operations and Cintas.
under the Prime banner…… this helps us align our product offerings
within the vision of “all things decorated are Prime; all things blank So the bottom line is that we’re not bored in Deco these days!
are alphabroder.” We’re super busy and, at the same time, very excited to continue
to build the single invoice solution for ab/Prime. We’re focused
To support this vision, the legacy ab Decoration Services and on apparel right now, but soon we’ll be looking to create the one-
Decoration Production teams (Richmond Hill and Kansas City) are stop-shop solution across all products from apparel to hard goods.
joined by the legacy Prime Order Management team and newly-
created Capacity Management function, all reporting up through me I’m very lucky to work with an amazing team each and every day!
into the Prime management structure. I am confident that, together, we’re going to set new standards of
quality and service and lead our industry into the future.
This gives us the opportunity to look at our decoration business across
the combined organization and start to align the customer experience, I don’t know about you, but I’m going to leave my seat belt
taking the best of both organizations to build out a truly best-in-class buckled, ‘cause we’re not slowing down anytime soon!
product and service offering. This isn’t an overnight process and will
take many months, but we’re excited that the work has begun. Thanks for reading and have a great day!

Alongside this, we have deployed system changes that allow us to Laura Turner
seamlessly flow decorated apparel orders from the legacy ab side of
the business to our new ab | Prime deco facilities in Harrisburg and
Fresno. This functionality and these facilities allow us to offer a true
apparel ‘one-stop shop’ to our customers. Big, BIG thanks to our
colleagues in the IT and Operations departments who have worked

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? WHAT’S NEW IN…

ab/Prime Deco Production Expansion Update

By: Eric Levin, Executive Vice President of Decorations Operations

Harrisburg, PA -“If you build it they will come”

Last spring we got the green light to build our new state of the art decoration facility in Harrisburg,
PA. Much has transpired in a year’s time as the photos surrounding this article illustrate. We began
preparations in March, received our Certificate of Occupancy August 1st and began decoration that day!
Within two weeks our presses were running 8,000-10,000 bags daily which made an immediate impact
in our production. Over the next 6 months we brought in additional presses and transitioned from a
small deco center to a full-blown decoration factory producing over 75,000 Bags, Shirts, Hats, Blankets,
Notebooks, Folders, and Drinkware daily. The facility is currently running over 200 orders per day and we
are starting a 2nd shift that will add capacity to our new footprint.

Bridgeport, CT – “One Pad, Two Pad, Three Pad...MORE”

Our Bridgeport facility continues to increase its capacity. Over the past 18 months we have added 20 plus
presses providing additional capacity of over 30,000 units per day. Our Bridgeport Pad division now has a
whopping 120,000 units coming out of the facility daily! An additional 20,000 square feet of warehousing
has been added near our Bridgeport facility in Brookfield, CT which allows us to keep the inventory close
by and the presses running.

Gaffney, SC – “On the Mark”

luievtceht.ioBnypWbeeeastkhoamnveotinlmothaedisnhbAiapplparniiln!cgedofthaell Gaffney, SC facility to produce 450- 550 orders per day. Gaffney now has the
hard goods deco facilities coming in at over 90% on time shipping during a

olours

Fresno, CA – “Looking to Strike Gold”

peoelt,ctaotrlnul mWpTereeasmasresesfrahonumtmicFi.prOeastuinnrogfirhgsatevltaetiunsnpgceohnuwtrtiiClml eberetoifBincasagittseeaoinnfdHOAacrcpruipspbaaruenrlcg…yiniwnaietnhatirmclyiopJrauetniopenroaodnfdumcstatiaokrnitnintgogtfhdoeelloCcowarl!aiftoiornniasoboanseadfter!
one ofThank you!

Thank you to the many team members who have traveled to train new employees and set up a new facility.
The legacy ab team has been incredibly supportive to all of the expansion efforts – and this has been a
joint effort, no doubt. We welcome those who are new to the abIPrime deco family and proud to provide
this growth opportunity. It truly takes a village of unique skillsets to make this happen and we thank
everyone for their support

over
oration
rovide her
rtment.

of 3
ncrease
oft to

? WHAT’S NEW IN…

Photos of Harrisburg, PA

Before After

on First Hire - Frank Gleason
By
s L to R: Frank Gleason, Technical
Printing, Specialist & Trecia Griffith,
ll Sr. Manager Human Resources
n
rum
of

Before there’s a lunch room

r
ion
de her
ent.

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Embroidery Apparel Presses

Vanessa Flinchbaugh, Beth Piece
(Team Lead, Embroidery Gaffney)

Certificate of Occupancy

Mike Bruder, Facilities

First Screen

L to R: Dan Bock (Inventory/Warehouse), Crystal Hafford (Engineering),
Frank Gleason (Technical Printing Specialist), Victor Malindretos (IT),
Eric Levin (Executive Vice President of Decorations Operations)

First Decorated Unit

Anibal Montero (Group Lead)
and Eric Levin, (Operations)

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? WHAT’S NEW IN…

U.S. Sales

Top Performers Going Above and Beyond: We Salute our 2018 Presidents Club Winners

By: Joèl Bastien, Regional Vice President of Sales

The purpose of the Presidents Club is to honor the Recognizing the 2018 President’s Club Award
Top Performing alphabroder Sales Executives in the winners was President, Dan Pantano and Senior Vice
organization in both the Outside and Inside Sales President of Sales, Marc Held.
Departments. It’s an honor reserved for the Top Congratulations to the Top eight alphabroder
18 Sales Executives; top eight Outside Sales Outside Sales Executives in 2018:
Executives and top ten Inside Sales Executives.
Presidents Club is about recognizing the 8. Scott Loehrke, Midwest
extraordinary efforts and honoring those that 7. Julie Callahan, Midwest
embody our purpose: to enable our customers 6. Charlie Moore, West
to succeed by providing best in class service, 5. Ronnie Hershey, West
assortment and unique value added services. 4. Elysa Maryasis, Northeast
3. Erin Leinauer, Midwest
2018 Presidents Club - Outside Sales (OS-ALL): 2. Scott Stevens, West
1. Beth Belich, Midwest (OS-1)
On Monday, January 14th, in conjunction with PPAI
Las Vegas, we held our annual Presidents Club
dinner and awards for Outside Sales.

on Inside Sales President’s Club 2018 The winners this year from bottom to top were:
By
s By: Joèl Bastien, Regional Vice President of Sales 10: Jennifer Powers, Northeast Region
9: Gary Murdock, Mid-West Region
ll On February 11th, in Philadelphia, PA, about 8: Wendy Guerrero, West Coast Region
n 90 Inside Sales Reps and Corporate Executives 7: Ian Benson-Christie, Mid-West Region
rum gathered at WHYY Studios across the street from 6: Michele Frederick, Mid-West Region
of the Constitution Center and a short walk from 5: Howard Shur, South Region
Independence Hall and the Liberty Bell, to honor 4: Kevin Kane, South Region
the President’s Club Winner’s for 2018. 3: Tim Sweeney, Mid-West Region
Each year the award is given to the Top 10 “best of 2: Vince Pettinato, South-West Texas Region
the best” Inside Sales territory and Strategic reps 1: Brian Ashwell, South-West Texas Region
based upon overall sales and activity performance.
Congratulations to All Our Winners!
This year, also honored for outstanding activity

throughout the year, was Account Rep, Courtney

Harding of the Northeast Region, recognized

for processing more orders than anyone else

throughout the year.

r

ion The Master of Ceremony’s once again, was the
de her awards namesake, President of alphabroder, Dan
Pantano. He was joined at the awards this year by
ent. Inside Sales Managers: Nell Sobota, Sean Macilvain,

Michele McKenna and Larry Mermingez.

ase
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L to R: Mark Logsdon, Howard Shur, Tim Sweeney, Kevin Kane, Wendy Guerrero, Vince Pettinato,
Jennifer Powers, Brian Ashwell, Michele Frederick, Ian Benson-Christie, Gary Murdock, Dan Pantano

Top Performers Going Above and Beyond: Beth Belich
Named ASI Supplier Salesperson of the Year! (BB-ASI)

By: Joèl Bastien, Regional Vice President of Sales

2018 was quite a year for Beth Belich, Chicago Outside Sales
Consultant. Beth was honored as both the alphabroder 2018
President’s Club Winner and the ASI Supplier Salesperson of the Year!
The numbers speak for themselves proving her place as President’s
Club #1; Private Brand growth of 21%, Fashion Brand growth of 75%,
Preferred Brand growth of 37% and Trade Brand growth of 18%.

Her peers describe her as Persistent. Always learning. Boisterous.
Driven. Tenacious. A Pleasant Surprise. Passionate. Resilient. A
Sponge. Dynamic. Dedicated. Charismatic. A leader. Customer
Focused. And, of course Gangster Rap meets Martha Stewart.

Our method of measuring our President’s Club ranking is one thing.
But, I think we all agree that there is no greater compliment then the
voice of the customer. The ASI Distributor Choice Awards recognizes

7

? WHAT’S NEW IN…

one supplier salesperson of the year. This industry honor is based on submissions from distributors. A
minimum of 5 submissions are required in order to be considered. We all understand the true honor of
having more than 5 customers proactively submit your name as the best in industry.

“Her best attributes are her energy, promptness, complete sincerity and her joyful and kind heart,” says
Vickie Radde, president at Corporate Graphic Solutions “Her excitement to assist clients with new product
launches and selling opportunities is contagious.”

Chris Nyce, Vice President at Wildman says “She is a tremendous resource for our sales team and
provides a ton of value in contributing to our growth. She is very knowledgeable about the brands and
products that best fit our customer’s needs. To top it all off she is a blast to work with and we enjoy
having her as our rep!”

These are just a few of the customers that spoke up because they view her as best in the industry.

2018 was quite a year for her and her family. She sent not one but two kids off to college. Her husband
accepted an amazing new career opportunity in North Carolina. We were able to offer Beth a role
in North Carolina where she was able to join her husband and join the Big Bad South as her newest
challenge in 2019!

Congratulations Beth Belich!

on Jenna Quaranta: Jack Nadel Outside Rep of the Year!
By
s Criteria: Any Out Side Rep employed by a JNI
Preferred Partner that is welcomed into any JNI
ll office at any time, simply because of their likeability.
n This is the kind of partner that every JNI-er wants
rum in office meetings – and not just for the free food.
of This person is willing to go on sales calls when
needed, and proves to go above and beyond with
their outstanding and innovative service. They
demonstrate responsiveness, efficiency, conflict
resolution and innovation.

r Jenna has a go-getter attitude that really impressed
ion the JNI team this year. Her ability to sell to a room
de her makes her invaluable for both in-office and client
ent. meetings. She consistently shows up, works hard
and demonstrates a great sense of professionalism
and relatability.

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Events – Northeast Region

NE Expo and ISS Atlantic City

By: Joe Hoffman, Regional Vice-President of Sales, Northeast Region

The Northeast region has had a very active 2019, filled and merchandising, allowing greater focus on each
with customer events, new faces and evolving roles. brand and reinforcing our important brand story
Here’s a highlight of the regional events that have efforts. Expo also provided an effective platform to
occurred already and what’s on deck for this summer. kick off our combined selling efforts in the region,
which is currently composed of 4 combined sales
The 2019 regional event calendar kicked off with the territories in New England.
annual alphabroder Northeast Expo, Foxwoods,
CT (Jan 31 – Feb 1). The event, unlike anything The second large regional event in the Northeast
else in the industry, showcases our top private and was the Imprinted Sportswear Show (ISS) Atlantic
partner brands to thousands of our top customers City, NJ (March 21-23), the large industry wide
in the Northeast region. Expo kicks off with an show for the east coast. alphabroder had a highly
awards dinner, giving senior leadership opportunity effective presence at the event, once again featuring
to acknowledge exemplary performance from a combined Inside/Outside sales team partnership.
operational team members and our top performing Our team selling approach worked to drive home
brand partners as well. Team selling is the name the alphabroder value proposition, deepen customer
of the game at Expo, with our regional Inside and relationships, and cement important team alliance.
Outside sales team partnering together to meet
with customers, develop strategic plans and show Coming Up: PPAI Expo East, Atlantic City, NJ
off our newest styles and partners. Private Brands (June 3-5), Northeast/West Summer Meetings,
benefited from a new merchandising approach this Philadelphia (July 23-34)
year at Expo - each brand had its own booth space

alphabroder + commonsku sessions Center City is glad to welcome
sales conference (CS-1, CS-2, CS-3) the following new team members!

By: Joèl Bastien, Regional Vice President of Sales L to R: (Top Row) Russell Williams, Nikko Nelson,
Martina Pavcovich, Miles Bukey, Kaitlin O’Hara,
alphabroder joined forces with commonsku to offer a 1-day Mariah Ballard, Kevin McLaughlin
conference for distributors dedicated to thriving in sales in 4 L to R: (Bottom Row) Kristyn Young, Michael Showver,
major markets; Dallas, Chicago, New York and Los Angeles. Davone Swain Not pictured: Alexis Cochran

The attendees enjoyed a full day of rock-solid sales advice
from industry sales pros who have been there, done
it. Commonsku sessions moved beyond the basics to
introduce a new perspective and new tactics that lead
to exciting change and explosive growth. Participating
as a guest speaker was our very own David Clifton,
alphabroder CMO. David touched on his prior Marketing
Executive experience at Dell educating our distributor
customers on how marketing departments think and
manage budgets.

The alphabroder local sales team enjoyed the opportunity
to attend and network with top customers in each market.

9

? WHAT’S NEW IN…

Steve Valeri, VP Marketing

d Annual Corporate Team Recognition

2nd Annual Corporate Team Recognitionecognition awards event takes place annually at the Northeast EXPO during the Supplier Awards
bre. TrshwehporodgBerdayim:caMctreaetarhitaeemsKasoesplpvepecsyiat,olVodPpopoinofgrtOuannrigatymatnaozizhinaiggthijoolibgnhadtalayDnidnevcaeneldelobdpraaymteoeuthnt.et performance of our team

drduaElms wricehre, Snro.mVPinoafteHdRb,yAmndarneaagReorsthasctreoisns,aSlrl.oVf PabPIoPrrtimfoeli,oa&TndhSuaepwpraelriedcrsoMwggenmreittp,iraoensndenatewdabyrds event takes place annually at the Northeast
EXPO during the Supplier Awards dinner. The program creates a
a Koppy, VP of Organizational Development.

y alphabroder Spirit Award winners: Spirit Awstepaaermdcisaml oemppboerrtsuwnihtyotdoehdigichaltieghtht eamndseclevleesbtroatdeotihnegpaenrfaomrmazainncgejoobf our
Steve Valeri, VP Marketing day
eHexmocnbeooprdtiinyognthathel oaatsltpeaiithnwubadhbaeorIontcodPodwenrrsai/iPdrmsdrtisaemenayetl,llystoahpdeinueryimtdte..oTnnIahcnsoewtusdreanatitienevrrdaidaidnvnsiduduwaallsesgrowe eprreesneonmteindabteydRbicyhmaradnEamgerircsha, cSrro. VssPaollfoHfR,
the extra mile, Abonosdt trheeaspiRritos otfhosthteerisnan,dSrre.adVilyPadPaoptrttofolio & Supplier Mgmt, and Maria Koppy,
the needs of thVe bPusoinefsOs writgh aa pnoiszitaivteiaottnituadle.Development.

Legacy Prime Spirit Award winner:
Spirit Awards
Legacy alphabroder
Spirit Award Winner
Honoring those who consistently demonstrate an exceptional attitude
Schmidgall - Inventory Planning towards all they encounter and embody the alphabroder/Prime spirit.

These individuals go the extra mile, boost the spirits of others and

on readily adapt to the needs of the business with a positive attitude.

By ab Spirit Nominees Legacy Prime Spirit Award Winner

s Jess Justh - Marketing

Willary AcevedToi-sOhpaeKrahtioanns - Sales Communications

Nancy Schmidgall, Inventory PablaSpninritinNogmineeKs: atie Meenan-McCullough -
llurbacher - IT (Unsung Hero) JTeisshsaJuKshtahn-M- SaarlkeestiCnMogmamrukniecattiionngs

n Katie Meenan-McCSuhlloiueghll-MaaPrkaetninggdangan - Portfolio
rum SAhnideyllaPoPlalincgkd- aOnffgiacen&-APdSomrutifnopilsitopra&tliioSeunprSpelMrievricaMesnanaaggemeemnt ent
of Angela Sheridan- MAarnkedtinyg Pollick - Office
MPraimrgeieSApciroitstNao–mOinrAdeeedrs:MmmtinistratioMnujoSHeasravnoicvice-Fsacilities
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Hero

Kayla Durham - Finance Jennifer Ramirez - Operations Willary Acevedo, Operations
Carmen Gonzalez-RPamriirmez -eOpSs pirit NNoromamTeitynaneeechsko – Trade Show
Tom Furbacher, IT Lilia Guan – Supply Chain Sandra Whisnant - HR Chris Mondeau - Supply Chain
Nunes - Training Specialist (Morale Builder) Margie Acosta - Order Mmt

r Morale Olivene Alveranga - Supply Chain Miguel Polanco - Art
ion Builder Jeffery Bennett - Art Jennifer Ramirez - Operations
de her Kayla Durham - Finance Norma Tetyanechko - Trade Show
ent. Carmen Gonzalez-Ramirez - Ops Sandra Whisnant - HR
Lilia Guan - Supply Chain

Natasha Nunes - Training Specialist Mujo Hasanovic - Facilities

ase
o 10

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Leadership AwardsrHLaeol ngleLoaaHercdsogLyetnaerhoascgorebyssanetcaLahwybebohlaseaoLedgbecweroaoLhrndwosesehtiacshroitdpseanhennsAtdirislpsywtsehudAnacietpcwrmleydsAoadswnrewsdwmitanriowtarhnntdeisebnteorWrnxa:thcetieenrppe:antxsiecoseinropa:ntliaaonnnddalcnaoanmLtdueprngaaLLalaseetlsceuiggoayraadanlPce.clreyrysaihmPdPiperreriismsmkhLiieleeplsasLwLdkeehielaliaslreddswiehnehrisirpslpeshihrAiininipwspgpAaioArtiwrnhwdgeaarworsrdt.hdiTnewhnWresie.snieTrnnh:nneeaserteu:r-n:atu-
ral leaders enable growth and success with both passion and compassion.
LegaLceygaacbyLaebadLeerasdheiprsAhiwpaArdwawridnnweirn:ner: LegaLceygaPcriymPeriLmeeadLeerasdheiprsAhiwpaArdwwaridnnweirn:ner:

Patty Wesley - Accounts Payable Jeffery Bennett - Art

PattPyaWtatbyeWsLleeays-dleAeycr-csAohucipcnotNus onPtmasyiPanabeyleasble JeffPJeerrifymfeBereynLBeneaentdtne–ertsAthr–itpArNt ominees Joyce Council - Art
Stacy Bodkin - Marketing Yaritza Cintron - Compliance & QA
JePYARTYPfaiarresffRATiirrhfeimmdiaiielttJsrfARTPYenzzefeeHhiyiaPyraeasadyffiLlorhLfirnmeRBfCdaFCieeiulHtemeyaeniyizaeaensHnrywlayodedeFnktRtyoLrRrereeluFCeenuiLaoonraelrB-isaelsnnwensk–wslOeedaekhhtote––rlrdeOelrpinitiniopplnnlre-eC-rCn–ns-–s–drsrONNooOhoseaOoe–mOACmpoohinttrppnioemimrCrtropppM–ddrmNetonll-–iaieiiNnnCmeraaoasptCraieeonnAnomrlopMitoeemcacmaMinrliesoesginmntaasp::iencnae&n&nlmepieeanscaQQesgel&enai:esaAnAc&g:mQetneQAc&emneAQte&AnJBBJooQtrryyiatcAcnteBBJendorreCoCyiaytBBonocntenuMurrdHaiennoCtaotnyccnoncuiidMlulkeeH--enoyyaorAAcncsu-iMrrloketOtH-enyaprAos-c-rouAkOtneerptyr-sA-orOnt p- Art
PaMSattbtaiycPLcheMaSyWaMetbaBtalidlcteoLceiheyceydsDerhaklBWsleedilheonenyeidle-pwDrl-MkesseNoiAhlnanerDoirc-ptwykMmhceeN-o-oaitMnrnAoiurtnwekmhacngeer-coitktMsnios:erneatutgPeihrnnksag:e-tytsMianPbgaalreykaebtilneg TiffanYyaFreitlzkaelC–inOtrrodner–MCoanmapgleiamnecent& QA BrandJoonycHeoCuoeuyn-cOilp- Art
Reid HToifufasneyr -FeOlpkeelra–tiOorndser ManagementBrittnBeyraMndaocnkeHrsoouney- A- rOtp 11
ab Leadership Nominees:

BMSytaiMcBchyyaeMaSBrlMtbloieaiacdLcaDheykKreeiaiBnolnadlo-epweMdKpDroksaoeyrihrntpn,kih-pwpeVM-tMyNoPian,roartgoVkrmhkefP-eitMnOitnoieanrgferggksOa:enrtiginzagantiizoantaiol nDaelvDeelovpemloepnmtent

? WHAT’S NEW IN…

Canadian Sales On the trade product results, we were able to achieve
an overall growth of 10% for the quarter based on
ab Canada Q1 Sales Update the depth and strength of our inventory commitment,
particularly in Gildan branded styles.
By: Craig Ryan, Vice President of Sales, Canada Finally, we enjoyed tremendous success on the retail
product bucket as we introduced the Champion and
The first quarter of 2019 saw ab Canada continue the Columbia brands to the Canadian market in March.
momentum from the back half of 2018 by achieving Both of these new brands have been added to meet
year over year growth for the quarter of 6% in total the needs of our customers and we are certain of their
revenue. success in the coming months.
The strength of these results was consistent growth Many thanks to all of our team here in Richmond
across all categories. We enjoyed increased sales Hill for all the effort to make Q1 a success. We look
penetration on our legacy private brands, especially forward to keeping the momentum into Spring!
in the Team365 brand, where we have begun to gain
significant traction for the TT11 family of products
In addition to the results of our private brands, we
have continued to see the market shift to more fashion
oriented trade products. For the first quarter, the
combination of fashion brands that we carry achieved
almost 10% growth over the previous period in 2018

Canadian Customer Service

By: Shannon Cochrane, Strategic Account Executive, Richmond Hill

on It has been very busy around the customer service department these days! Many of our reps have been learning
By the ropes on the Prime Line side of the business. We had two main training classes in March and April, with
shorter sessions for select managers and the IS team. Reps have been handling the Canadian customer service
s inbox, and will begin to take inbound calls around early May.

ll A big shout out to our ROCK STAR trainer Natasha Maleszyk is in order - Thank you for all of your hard work
n and dedication!
rum
of We have added 2 new members to our customer service inbound team. We would like to give a very warm
welcome to James and Denise.

r James Laguerre, Customer Service Rep, Denise Cooke, Customer Service Rep,
ion Montreal Richmond Hill
de her
ent.

ase
o 12

The Key Account team has also gained a new member! Aneesa Bozai
comes to us from the Decoration Services Department and we are
thrilled to have her.

Aneesa Bozai, Key Account Executive,
Richmond Hill

Our Be Amazing or Go Home initiative has wrapped up for 2018.
Here are the Amazing Q4 Quarterly winners recognized by our leadership team:

Sheila Ramirez, Senior Customer Service Carol Sterling, Customer Service Rep, Shannon Cochrane, Strategic Account
Rep, Richmond Hill - 3rd time winner Richmond Hill Executive, Richmond Hill - 2018

and overall 2018 champ in Customer Overall Winner for the Key Accounts
Service - Way to go Sheila! Executive team

13

MEET THE TEAM

Spotlight on: Virgie Childers

Customer Service Supervisor, Gaffney, South Carolina

What is your first memory at prime?
I had been working for Jetline for over a year when Jetline was
bought by Prime and I distinctly remember the first time the “Prime
Team” visited our SC location. On the morning they were due in, we
were all anxiously awaiting to see who the new “owners” would be.
Then they were here! All smiles and happy, excited greetings, so
personable and speaking with everyone. We all met in the conference
room, over the next couple of days, to see the unified structure of
both Jetline Legacy and Prime Legacy coming together. When I saw
the actual charting of the employees and the Management Teams
listed, I was amazed. That’s when I knew we were all in for the rides of
our lives and boy, was I correct! I’ve embraced my role as Supervisor
of the Customer Team and haven’t stopped since… now I’m excited
to be a part of the ab | Prime team… all smiles!

What advice would you give to recent new hires?
The first thing I tell any new hire that is joining the Customer
Service Team, is to treat the internal and external customer the
exact same way that you want to be treated. No one wants to feel
that they are a bother or an inconvenience to anyone. I follow that
up with, “there are no dumb questions” and that’s the truth.

What’s one thing you couldn’t live without? If you could do another job for just one day,
The one thing I couldn’t live without are my two boys (I know, what would it be?
I would like to be a Criminal Psychiatrist, like Jodie Foster,
s; Chicagftahona,st’I,slaltinwndoomitshyinpgrsid…eloanl).dTjhoeyy. Iaarme mveyrsyopurnoduidngtobboeartdhse,irmMyobmig.gest in Silence of the Lambs. I would love to have been able to
interview a “Ted Bundy” or a “Charles Manson”, for a day.
WBWehhyaaotutardissevliyfc,eotawukeroupflardidvyeooarunitgdeivoetwhntoienrrsgehcipteonotndntoehwe?whoirrekst?hey perform.
IwlWekhahnreaontnewaddrtetohhtiiunhssrgiesfeasgroi?momipneogtrhttaionntgscoaliurkeneedrthlleiiksses, obtnhusetyIoaAun’BsvweSOerLIUaTmELsYuLpOpoVsEeMd YtoJOsaBy! What are your three most overused words/phrases?
er. ILteisarbn yfrofamrmthisetamkeos stot rimewpraorvde imnygs,kgilrlsa.tifying position I have ever had. I am from South Carolina so there are many things I say that
IDnothwehapt ayosut fsoayuyroyueaarresg, oI ihnagvteo dnoe.ver gotten up in the morning and stand out to people. “Bless it”, “Awesome”, and “Aren’t you
sAalwida,y“sybuecmk,ysIehlfarveegatrodlgesos otof thweolerkvetloodf aauyt”h.o(Dritoy. I sound boring?) precious?” are things that I say that get on my own nerves….
so I would say they are a tad bit overused.
If you had to choose another career, what would it be?
What does true leadership mean to you?
WAnhEeErOeCiAstttohreneby est place you’ve traveled to and why? True leadership is defined by the ability to set a strong example.
IWlihvaetdwians Hyoauwr fairisitfojorb1? 2 years and it was MAGNIFICENT. The There’s a big difference between “saying” and “doing”.
pTheaotpwlaes wahreilesaottewnadrinmg Haingdh Sfcrhieonold, Ilywoarnkeddsaos awliefelgcuoamrdinatgth. eIt was a
bSaenatautMifounlicisalbaenadchthinaCtaoliffofernriead the same hospitality that South How do you define success?
CWahraotlwinoaulddobeesy.oIurredcroeammmvaecnadtiogno? ing there to anyone that ever Success to me is when you are 100% happy in who you are,
hSaousththAefriocapportunity! what you do, and how you make the people around you feel.

If you were stuck on a desert island what three things would What is the best book you have ever read?
Wyohu abtrinwga? s your first job? Stephen King’s, IT. I remember reading this book when it first
MA ymafachmetiely had always owned businesses, so I have “worked” came out, I was 19 and in college. I couldn’t sleep for a week!
sWAFirnefelcsonheadtaiInnywgd’sb,saaowslato1tw/2rtake.tneiTntr.hgPeotrhtfaierbsldet orwifavfteiecritafhilltrrjuaotwibo,ninIudgnoiot wt(soo. lMnar mypoeywyoeerw)wna,swoans It also made me fall in love with reading because Stephen King
at has a gift for writing details so vivid that you feel you are there
the experiencing it all.
ur fcaITTwrfoshhohyseeunyoi?glQPutdonuccpeseooeehudu,nlosdnaoowtmfseIEcIer“na,efkgnrstnoloahaennanwIdvtyew,ctmjawouospouyrtkentp“reostseeodttoaunrpleakflgflexa”ti.tnorirnTldua”rhtehosoexehfnptdiwehftrtaehoiseyrehnlidifcfdsieandwctenahhhnyloeelotydwruonncuoyneaauleelmltcld.ysaeIoiltilwfflewebt.ahedhesaeosnnoudtIe,wsxoacistIed
tVhaatitcawn.hen I completed my first order over the microphone, Tell us something that might surprise us about you.
I am, actually quite shy when it comes to speaking in front of
es I actually said “WOO HOO”! All of the customers started groups of people. In real life, I can’t meet a stranger but put me
oup laughing and I was hooked! in a large group of people, with me in the spotlight and I freeze
like a kid stealing a cookie off the kitchen counter!!!
and

hat’s Know someone interesting to feature in the next
Meet the Team spotlight? Email your suggestions to
[email protected]!

14 5 other Locations: http://www.patioribs.com/locations

HR LOCATION HIGHLIGHTS

Human Resources Location Highlight

Human Resources Highlights our Gaffney, South Carolina Location

Human Resources Highlights our Gaffney, South Carolina Location

Sign at the Gaffney facility In Gaffney we are
featuring Stefan Sign at thrilled to support
the Company Picnic. out small town
with a big heart
LOCATION: and add a touch
of our promotional
Gaffney, South Carolina products as we
• 12.8 total acreage participate in
• 3 buildings: Production area, Warehouse A, community events.

Warehouse B “SC Peach
• 147,580 total square feet Festival”
contestants for
the Peach Queen
Contest being
rained on by ab
| Prime donated
Beach Balls!

FACILITY MANAGER NAME: Gaffney is a town in and the seat of Cherokee
County, South Carolina, United States, in the
Mark Vizcaino, he has been with Upstate region of South Carolina. Gaffney is
Prime since January 22, 2018. known as the “Peach Capital of South Carolina”.

LIST OF DEPARTMENTS AT OUR Gaffney population is: 12,782
GAFFNEY FACILITY: Gaffney is only 54.1 miles to Charlotte, NC…

• Human Resources POINTS OF INTEREST:
• Inbound
• Outbound The Peachoid is a 135 feet
• Quality Control (41 m) tall water tower in
• Apparel Gaffney, South Carolina. The
• Pad Print water tower holds one million
• Bags U.S. gallons of water and is
• Silk Screen located off Peachoid Road by
• Drinkware Interstate 85 between exits
• Shipping/Receiving 90 and 92 (near the Cherokee
Foothills Scenic Highway).
We currently employ approximately 323 full-time and Usually referred to by locals
79 temp associates. as “The Peach” and by passing
motorists as “Mr. Peach” or
“The Moon over Gaffney”, the
water tank is visible for several
miles around these exits.

15

HR LOCATION HIGHLIGHTS

Cowpens National Battlefield Limestone College in Gaffney is an independent
four-year liberal arts institution offering Bachelor of Arts
On Jan. 17, 1781, the Americans won a decisive battle and Bachelor of Science degrees. The school traces
against the better-trained British Army. The battle was its beginnings to 1845, when Thomas Curtis, a Baptist
over in less than an hour. This victory gave the Patriots minister from England, established the Limestone
the moral support needed to continue fighting and Springs Female High School in a former resort hotel
win the Revolution just nine months later. Featured at near the crossroads community of Gaffney’s Tavern.
the battlefield is a walking trail and marked road tour,
a picnic ground, and a visitor center with exhibits,
memorabilia and a video.

Although growth has come to Gaffney through things like the Premium Outlets mall, The Big E
entertainment center and more, Gaffney still boasts a quaint, hometown atmosphere. Downtown
Gaffney is still home to several “mom & pop” shops, original buildings from the early 1900’s, and a

small local restaurant featured on the Food Network for its “World Famous Chili burgers”.

GAFFNEY

16

HEALTH AND SAFETY

alphabroder Canada Recognized for
Outstanding Environmental Achievement

17

HEALTH AND SAFETY

Workplace Safety Rules

1. Keep Aisles Clear

2. Report Accidents Safety
3. Wear Safety Equipment First
4. Keep Work Area Clean

5. Report Any Unsafe Conditions

6. Lift Properly

7. Place Trash and Paper in Proper Containers

8. Wear Appropriate Attire

18

AWARDS AND NOTABLE ACHIEVEMENTS

Primeline awarded the Supplier of the Year for QLP (Quality Logo Products) and ePromos Elite Supplier of the
Year along with Joe Dworkin who was awarded ePromos Inside Sales Rep of the Year.

Congratulations to Jonathan Horowitz, Alexandra Gukhman, Gabriel Jordan,
Outside Sales Strategic Account Outside Sales
Stephanie Bookbinder, Representative was Service Representative, Representative, was
Outside Sales awarded CPPA was awarded awarded promoshop
Supplier Internal iPROMOTEu’s Supplier Representative of
Representative and Joe Support person of the Representative of the Year.
Dworkin, Inside Sales Year & 2018 Service the Year.
Representative
rtiz and Representative pictured of the Year from
here at PPAI with the Barker Specialty in
(L to R) award certificates. Connecticut.

II at our

Notable Achievements

Prime Bridgeport and Gaffney Anniversaries:

nica John Stoltenhoff, Account Services Manager,
ntly celebrates a milestone anniversary of 20 years
d with Prime Bridgeport.
DC.
Lucilo Suero, Production
Supervisor, celebrates a
milestone anniversary of 35 years
with Prime Bridgeport.

C
ed!

ger at our 19
moted to

AWARDS AND NOTABLE ACHIEVEMENTS

Promotions

Congratulations to the following well-deserved employees on their recent promotions!

and Jonathan Horowitz was recently Shakerra Blackson was recently Dan Bock was recently promoted to
o R) promoted to Outside Sales promoted to Account Services Director, Inventory Control &
our Representative, Connecticut. Warehouse Operations.
Representative, CT and Western Mass.

Ryan Kirchmeier,was recently Dena Rothstein was recently promoted Mark Vizcaino was recently promoted to
promoted to Senior Purchasing Manager, to Sr. Director Product Management. Production Manager, Gaffney, SC.

Supply Chain.

. John Stoltenhoff was recently promoted
to Manager of Account Services.
David Bennett was recently promoted
to Manager of Customer Service.

at toou2r0
ed

Fresno Call Center Promotions: Fresno Operations Promotions:

Congratulations to Stephanie Beltran and Congratulations to John Mills and Yer Vang
Mario Hernandez on their recent promotions! on their recent promotion!

L to R: Mario Hernandez promoted to Call Center Supervisor John Mills and Yer Vang were recently promoted to
and Stephanie Beltran promoted to Call Center Manager. Operation Specialists in the Fresno Call Center.

Fresno DC Promotions in Inventory Control: Richmond Hill Promotion:

Congratulations to Ry Ouk who was promoted to Team Lead Congratulations to Karen Bray who was
Auditor, Sunny Chim who was promoted to Auditor l and Chia recently promoted to Credit Supervisor at
Xyong who was promoted to Auditor ll. our Richmond Hill location.

Congratulations on the following Lewisberry, Pennsylvania employees who were recently promoted!
Zineb Abana was recently promoted to Picker 2
Oscarlos Velazquez was recently promoted to Material Handler 2
Penny Kolk was recently promoted to Checker 1
Shova Chhetri was recently promoted to Checker 1
Touqeer Ahmad was recently promoted to Team Lead
London Creamer was recently promoted to Team Lead

21

AWARDS AND NOTABLE ACHIEVEMENTS

Top Performers 2018 - Checkers

2018 # 1 - Checker - 2018 # 2 - Checker - 2018 # 3 - Checker - 2018 # 4 - Checker -
Antonia Rodriguez - Denver Seblework Gebremariam Sreang Silapasay Agatha Ellis

- Atlanta - Middleboro

and
o R)
our

2018 # 5 - Checker - 2018 # 6 - Checker - 2018 # 7 - Checker - 2018 # 8 - Checker -
Sayra Almodovar Mayra Almodovar Paikaivanh Sayasavanh Nicole Lawrey
- Chicago
- Orlando - Orlando - Chicago

.

2018 # 9 - Checker - 2018 # 10 - Checker -
Evelyn Owosu Patricia Davis
- Orlando - Middleboro

at toou2r2
ed

Top Performers 2018 - Pickers

2018 # 1 - Picker - 2018 # 2 - Picker - 2018 # 3 -Picker - 2018 # 4 - Picker -
Mireya Flores - Dallas Maritza Soria Suhpeng Chanhmany Yang Her - Fresno
- Dallas
- Fresno

2018 # 6 - Picker - 2018 # 7 - Picker - 2018 # 8 - Picker - 2018 # 9 - Picker -
Angela Pasillas Elsa Petros Comfort Olowe Esperanza Gomez
- Atlanta
- Chicago - Atlanta - Denver

2018 # 10 - Picker - Congratulations to Daisy Jeyakumaran who was Picker
Charlotte Nijimbere of the Year (2018) for our Richmond Hill, Canada DC!
Daisy is also celebrating her 25th year at alphabroder.
- Atlanta
23

AWARDS AND NOTABLE ACHIEVEMENTS

Congratulations on the following Congratulations to the following Middleboro employees
Duluth, Georgia employees who who have recently been promoted!
were recently promoted!

EMPLOYEE NAME NEW POSITION
Picker 2
MARIA LEON
HERRERA Picker 3

LOLYMAR MORALES

EMANE USSO Picker 2

ABIGAIL RUIZ Picker 2

GUADALUPE VINKE IC Team Lead Alice Grudzinski promoted to Senior John Dauwer was promoted to
IC Manager. Inventory Control/Inbound Supervisor.
REGINALD WEST OB Team Lead

and RIXA RAMIREZ Picker 2
o R)
our ERNEST BLALOCK OB supervisor

VIRGINIA GARCIA Auditor 2

RUTH BERKO Picker 2

MARIA TIRADO Picker 2

CHARISEE DICKS Picker 2

Keith Davis was recently promoted to Charles Beckman was recently
Senior Lead Auditor Inventory Control. promoted to Inventory Control Auditor 2.

Manuel DaSilva was recently promoted Jose Pedro Barbosa was recently Rose Gage was recently promoted to
to Inventory Control Auditor 1. promoted to Inventory Control Auditor 1. Senior Call Center Manager.

.

at toou2r4
ed

Orlando Promotions

L to R: Gloribel Parra, Yelizabeth Flores & Laura Rojas Angel Olivares promoted to Picker 2.
promoted to Picker 2. Ingrid Chirino & Danny Cones
promoted to Checker 2. Congratulations!

Congratulations
to the following
Denver Colorado
employees who
were recently
promoted!

Belem Alamillo who was recently Sheikhnoor Adan who was recently
promoted to Picker III. promoted to Material Handler III.

Service Anniversaries

We would like to congratulate all employees who celebrated a service anniversary with
alphabroder Prime Line in the last four months (January, February, March & April) of 2019.
Thank you for your hard work and dedication to the company!

30 years

Congratulations to Bob Olkowski, (Lan/Wan Manager,
Trevose, Pennsylvania) who recently celebrated
30 years with alphabroder!

25

AWARDS AND NOTABLE ACHIEVEMENTS

EMPLOYEE NAME Chicago, Illinois YEARS OF SERVICE HAPPY
GUILLERMO MENDEZ 25 Years
KRISTINA DIGRAZIA JOB TITLE 5 Years
Material Handler 2 5 Years
KALEY O’CONNOR
Customer Pick up YEARS OF SERVICE
EMPLOYEE NAME Representative 20 Years
MARIA MEDINA Customer Pick ip
Representative

Dallas, Texas

JOB TITLE
Picker 3

and EMPLOYEE NAME Denver, Colorado YEARS OF SERVICE
o R) LEOPOLDO SANCHEZ 20 Years
our JOB TITLE 20 Years
BRIAN ROBERTS Outbound Manager 15 Years
. JODY BOHL
Material Handler 3 YEARS OF SERVICE
5 Years
Inside Sales Account
Executive

EMPLOYEE NAME Edwardsville, Kansas
JOSE VALLES
JOB TITLE
Material Handler 3

EMPLOYEE NAME Fresno, California YEARS OF SERVICE
JOVITA NAVARRO 20 Years
SUSANNA REYNAGA JOB TITLE 15 Years
BERLINDA SYPHONG CSR 2 5 Years
SAMUEL BOLINGER 5 Years
CSR 2
MARIA FLORES 5 Years
YESSICA GARCIA CSR 2 5 Years

SABRINA VALLECK Decoration Services 5 Years
GARY GONZALEZ Coordinator 5 Years
CSR 2

Decoration Services
Coordinator
CSR 2

CSR 2

at toou2r6
ed

EMPLOYEE NAME Lewisberry, Pennsylvania YEARS OF SERVICE ANNIVERSARY
YVONNE NOUSE 5 Years
JOB TITLE
Material Handler 1

EMPLOYEE NAME Middleboro, Massachusetts YEARS OF SERVICE
DIANE EDSON 15 Years
JOB TITLE 15 Years
Customer Service Rep 1 5 Years

JOSE LANDIM Picker 3

CLAUDE GUILLAUME Material Handler 2

EMPLOYEE NAME Orlando, Florida YEARS OF SERVICE
ISIDRA ZAMORA 10 Years
JOB TITLE
YAMILE PEREZ Picker 3 5 Years

Picker 3

EMPLOYEE NAME Outside Sales & Inside Sales YEARS OF SERVICE
PHILIP HOFFMAN 20 Years
JOB TITLE 15 Years
Regional Sales Vice President 10 Years
5 Years
KIMBERLY MYERS Outside Sales Rep

JONATHAN GRANEK Regional Sales Manager

ANGELO ALASCIO JR. Director of Strategic Accounts

EMPLOYEE NAME Center City, Philadelphia YEARS OF SERVICE
GREG JANNEY 10 Years
JOB TITLE
Inside Sales Account Executive

COURTNEY HARDEN Account Representative 5 Years

RYAN MICHAEL KAINE Inside Sales Account Executive 5 Years

27

AWARDS AND NOTABLE ACHIEVEMENTS

EMPLOYEE NAME Trevose, Pennsylvania YEARS OF SERVICE
ROBERT OLKOWSKI 30 Years
JOB TITLE 21 years
JANE TONKIN Lan/Wan Manager
20 years
SHELLEY LEHENAFF Director, Portfolio & Supplier 20 years
BRIAN SHARKEY Management 15 Years
15 Years
JASMIN NATASHA BAGWELL Vice President Human Resources 5 Years
SHANANN KELLY
Director Purchasing
DONOUGH DEUTSCH
Administrative Services Support

Credit Representative

Sr. Director Systems and IT Operations

* JANE TONKIN’S 20 YEAR SERVICE ANNIVERSARY WAS MISSED IN OUR SPRING EDITION LAST YEAR.

and
o R)

our Canadian Service Anniversaries

alphabroder Canada celebrates all those employees who have reached a milestone
service anniversary in December of each year. Below are our 2018 Milestone
Anniversary Honourees.

EMPLOYEE NAME Richmond Hill, Ontario YEARS OF SERVICE
SHAMDAI MAHADAI 20 Years
JOB TITLE
Embroidery Machine Operator

TYAMA PILLAY Picker 20 years

MARIA ROMERO Embroidery - Weeder 20 years

JENNIFER RYALL Key Accounts Administrator 20 years

ANGELA SHERIDAN Senior Manager Marketing Services 20 Years

KRISHNAMBIKA YOGARATNAM Picker 20 Years

MARTHA LAZARATOS Decoration Services Specialist 15 Years

. SAVITRI SANASIE Customer Service Rep – Call Outs 15 Years

KISHANA INDRAMOHAN Sr. Decoration Services Coordinator 5 Years

at toou2r8
ed

PrimeLine - Bridgeport, CT & Gaffney, CS

EMPLOYEE NAME JOB TITLE YEARS OF SERVICE
35 years
LUCILO SUERO Production Supervisor 20 years
5 years
JOHN STOLTENHOFF Account Services Manager 5 years
5 years
ANDREW BRODEY VP of Global Sourcing 5 years
5 years
MORRIS ARMSTRONG Seasoned Warehouse Picker 5 years
5 years
TRACIE BLACKWELL Shipping Clerk 5 years
5 years
EVERETTE CAMP Shipping Clerk 5 years
5 years
CHRISTOPHER MONDEAU Logistics Manager 5 years
5 years
JOCELYN COUNCIL Sr. Artist 5 years
5 years
MIKEL DILLARD Machine Operator

JAMI DUTTON Quality Control

ANNETTE GREENE Samples Customer Care

IAN KALNA Regional Sourcing Manager

MARGARITA IBARRA Machine Operator

RYAN KIRCHMEIER Sr. Purchasing Manager

ROBYN STEVENSON Machine Operator

VANESSA SUAREZ Customer Service Representative

RICHARD TANNER Lead Programmer & Developer

HAANPNPYIVERSARY

29

RETIREMENT & WEDDING

Retirement News

Congratulations to the following Prime Line employees who have recently retired!

Margaret Lanese, Director of Customer Service, retires
from Prime after 35 years! Margaret has worn multiple
hats over her career, and her contributions are greatly
appreciated by many. The entire Prime Family wishes
Margaret nothing but the very best!

CONGRATULATIONS Margaret!

Margaret Lanese & Cachet Dicks, Customer Service Supervisor. Hilda Villacres,
Production Packer
Eddie Berry, Lead After 16 Years worked
Warehouse Picker for Prime Line, Hilda
After over 17 years has announced her
worked for Prime retirement. We wish
Line, Eddie has her all the best!
announced his
retirement. We wish
him all the best!

Happy Weddings
Retirement
Kimberly D. Hood, Sr. Planning Analyst,
to all! Trevose Pennsylvania

30

EVENTS

Richmond Hill Team Celebrates Valentine’s Day

St. Patrick’s Day
Spirits were high at the Richmond Hill location on St. Patty’s
day celebrating the luck of the Irish! Our Social Committee
served green jelly shots and chocolate gold coins and
prizes where given out for wearing green.

Richmond Hill Easter Celebrations!
Employees enjoyed a dessert Pot Luck and Chocolate Easter Treats.

31

EVENTS Celebrating Easter in Seattle

Our Seattle team survived
Snopocolypse 2019,
a BIG Winter Storm on
February 12th

Fresno Celebrating Employee Appreciation Day/St Patrick’s Day in Style
Fresno DC Team

Fresno Call Center Team

32

Duluth’s (Georgia) Team Celebrates the Duluth (Georgia) DC Celebrates St. Patrick’s Day
New Year with a Kick Off BBQ

Our 1st World Down Syndrome Day Celebration

We wore brightly colored socks, printed socks,
mismatched socks, long socks, 1 sock and even 3 socks.
The Duluth team wanted to show their support and
build awareness. March 21, or 3-21, is a symbolic date
to celebrate people with Down syndrome and those
who live and work with them throughout the world.

33

EVENTS

Best In Quality: Prime Harrisburg Bag Department

Super Bowl Potluck, Quality Assurance Awards in Bridgeport
Bridgeport Connecticut
Quality Assurance Team Recognition Event, including QA
Employee of the Year Margret Cruz. (Bridgeport, CT)

Quality Assurance Team Recognition Event (Harrisburg, PA)

L to R: Lourdes Fusco (Operations), Justin Allsop
(Account Services), Cynthia Valcourt (Account
Services), & Jonathan Horowitz (Outside Sales).

34

Celebrating Valentine’s Day in Bridgeport Connecticut

L to R: Melissa Lopez (Source Abroad) James Crawford (Finance)
& Renee Head (Samples)

Gaffney, South Carolina Trevose Office Celebrating Halloween

L to R: Ashley Rawlison (Inbound – QA), Jami * Picture missed in last edition of the newsletter
Dutton (Outbound – QA) and Sheena Foster
(Facilities – Maint)

L to R: Loretta Mullinax (Supply Chain), Sandra Whisnant (HR Coordinator),
Tonya Benton (HR – Payroll Specialist), Sheena Foster (Facilities-Maintenance)
and Helen Schenck (HR)

35

BABY NEWS

Baby News

Rhashaun Russel Elizabeth

Congratulations to Rhashaun Houser Congratulations to Alexandra Gukham Congratulations to Heather Nicks (Samples,
(Production, Prime Bridgeport) on the birth (Account Services, Prime) on the birth of her Prime Gaffney) on the birth of her baby
of his baby boy. Rhashaun Devon Houser Jr baby boy. Russel Leo Gukhman was born girl. Elizabeth Grace Nicks was born
was born on Saturday, January 12th, 2019 at on Wednesday, January 23rd 2019 at 1:34 pm on Monday, March 18th 2019 at 4:23pm
weighing 7 lbs / 7 oz, measuring 19.5in.
1:00pm weighing 2 lbs / 13 oz. weighing 7 lbs / 3 oz, measuring 20in.

Miranda Ellie Jayson

Congratulations to Yohanni Olivo Congratulation to Cristino Armiento (Fresno Congratulations to Manny Telles (Account
Almanzar (Production, Prime Bridgeport) on Production Manager) and his wife Jessica Executive for the Nevada, New Mexico
the birth of her baby girl. Miranda Fabian on the birth of their baby girl. Ellie Grace market) and his wife Brianna had their
Armiento was born on April 7th 2019 at second son. Jayson Manuel Telles was
Olivo was born on Friday, December 14th 9:26pm weighing 6 lbs / 3 oz. born on March 26th 2019.
2018 at 9:05pm weighing 6 lbs / 14.8 oz

measuring 20in.

Nelson & Summer

Congratulations to Mariah Gonzalez
(Fresno Call Center Agent) who gave
birth to twins. Nelson and Summer
were born on April 25th 2019. Nelson
weighed 5 lbs / 9 oz. and Summer
weighed 5lbs / 8 oz. and both 18.5 in.
Aubree (right) loves being a big sister.
She wants to hold and kiss them and
refers the twins as “my mamas”.

36

Sawyer Aayan Bella

Congratulations to Amandah Stem and her Congratulations to Ratna Tamang Congratulations to Boshra Boshra
husband Chad on the birth of their baby boy. (Lewisberry, Pennsylvania, Picker) on the birth (Lewisberry, Pennsylvania, Picker) on the
Sawyer Christopher Gittings was born on of her baby girl. Aayan Tamang was born on birth of her baby girl. Bella Dina was born

March 9th 2019 weighing 6 lbs / 11 oz. January 14th 2019 weighing 8 lbs / 20oz. on February 12th 2019 at 7 lbs / 19oz.

Luna Emirah Kennelly

Congratulations to Ryan Alexander Congratulations to Ernesto Rivera Congratulations to Ruthy Pires (Team
(Lewisberry, Pennsylvania, Picker) on the (Lewisberry, Pennsylvania, Material Handler) Lead Distribution, Middleboro) on the birth
birth of her baby girl. Luna Alexander was on the birth of her baby girl. Emirah Rivera of her baby girl. Kennelly Monteiro Pires
was born on April 10th 2019 at 7 lbs / 2oz.
born on February 18th 2019 weighing was born on February 24th 2019 at
10 lbs / 15oz. 7lbs / 15.6oz.

Congratulations to all the new additions
of the alphabroder Prime Line family!

37

RESTAURANT REVIEW

eet tHhaeroTeldam’s Restaurant By: Helen Schenck, Human Resources Manager
potli6g02hNt. oLimne:stoBneySrto., GnafRfneoy dSCa2s9340

man Re8s6o4u-4rc8e9s-9M15a3nager, Human Resources; Chicago, Illinois
www.haroldsrestaurant.com
What advice would you give to recent new hires?
t is your first memory at alphabroder?

day I was offered the position and I was told that my first day Be yourself, take pride and ownership on the work they perform.
ork would be on a Saturday because we needed to hire 200+
loyees for our new DC. WleahranteadrGHethaatuhrfsfornefleaderyi’?sm’sRpHoerostatmanutecrtaaornewtenralnFedsasvoiotnsrhiyateosuRb’veeesetnauferaantut r–eids on

cribe a “typical day in the life” of Byron Rodas at alphabroder. Learn froFmoomdistNakeestwtooimrkpsropvoe pmuy lsakirllsD. iners, Drive-ins and Dives

up every morning at 4:30 am, DAlowwayhsabtweyiotmuhyssGaeylufyryoeugFaairerderleig.sosinogf to do. of authority.
my dog, make breakfast for my the level

and daughter, drive 45 miles AIfnyoEuEOhHSaCdoaAutrtoottohlcrdhnCoe’syoaRsreoealsintnaoatuh.reTarhncetarbfeoeeurg,nwadnheabtr,awHcokaulrdioniltd1b9Te3?in2dianllGhaafdfnaey,
ork, upon arrival at the office WThhaat twwavsaiswsyhiooileunraotfitrfesnatdjcoinobg?mHifgohrStachboloel,dI woowrkne-dhaosma leifepgluaacrdeawt thheere
un begins and it’s never the Santa MpoeniocapbleeacchoiunlCdaglifoornfoiar delicious homemade food
e, however, the satisfaction of
ng my office at the end of the
s knowing that I was able to

mnmoragsmg/mlotrycleroptooeeyswilwuomirswytrnsohhpoehacrlumokraloaveftaryhyiEfrecoenoaasgeveuedrvotoreeraoemacdcinrtnolksoyodsh,eermrtoeapaeetahhnnpoplnbeeedar?eid.aagnihmtggyiete,neopolbpasoopGetpdmrttptaaoyeanfrfrfcenetlheoeyf alvihinseeiatlstsheHyrraverilcaoteliodkn’sseheRippewssittpahuaorturaronnt satcoomnAAWSIFIyeffioorneyyfmhuutlsooogaitahmbhuuatctbrawhAiwciennneoehaoafogedrgtuoncveiunerc?blsekledfdraldaoye.rslamatbyfttntriuweth/enichotaeeeekytiottnneonhottaruudg.hnenPrrliyroyadrmh.rdtrdtIfiweataoseao’bostdslmlokweepedsrrvwentio.acaoaieAwscnptldraefald,ntternoietfodhiichwrnlntoeowr?8ntaohmhtg0tieaokooetyenwwateduaohnlanrrtifelimrsbdtrseo(ussowtimotnihshilliladponlbrsgihtwpncuhseorogsewawrui.netoelsdc,reua)hlgismdt,srbre,eieaga:anthndtd

omers to do the best that is important by their definition. why?
yot ndiseayyitoiswuaropuSPplrriodoonmuubtddoeeemstshotowemmfsitueothmnhmtmFeeaanetmttrabolapoftahs2aca0tlbkp1pr5hoa,aodnwbepdrhro,uehdCnloeaoIwrrw?reanivtseberh,rmaiefvaiIsnhdgoava(neablttalohdyeouMceannue: atTTV)ahhCteeichPQaoinucp.ekeee,nsnoofSIEctnaegnwlahnadve,
just to talk and experience the royalty life.
a personal tour of the hidden tunnels of the

k and while sitting outside on a wooden bench, several employees

oached me and asked me if I was okay, and I was told by the group

look up to me to work in a good environment when as people and

ers they feel appreciated and that I make their day all the time DKonyoowuswoamnetotonecoinntterirbeusteintgotooufrenaetuwrseleinttethr ebynext
ause I make them feel special as coworkers and as friends; and that’s wMriteinegt tthhee Tneeaxmt Rsepsotatuligrahntt?REemviaeiwl yionuyrosuurgagreas?tions to
Eambaciol anbnceocntinoenc@[email protected]!om for more details!
keeps me going day after day.

estaurant Review 5 other Locations: http://www.patioribs.com/locations

E PATIO HOURS:

Byron Rodas, Human Resource Manager | Chicago, Illinois Monday-Thursday 10:30AM-10:00PM

DRESS: Friday & Saturday 10:30AM-11:00PM
S. Weber Rd., Bolingbrook, IL 60490
.226.9696 Sunday 10:30AM-9:30PM

began in 1977 when owner, John Koliopoulos, purchased a delicious barbecue!
ll piece of land in Bridgeview, IL with one thing in mind: “The Patio is a great restaurant! Very clean, well appointed,
uild a restaurant that serves quality food and delicious the service is excellent and the food delicious!
becue baby back ribs! In need of a name for the restaurant, Try the pulled pork tacos, they are really yummy. Also take a bite
n thought hard as of the chicken oregonato which is so tender and juicy with good
tared at his new flavor. The bbq sauce is great and the bbq ribs are out of
blishment situated
ween two apartment this world!
dings. “That’s it,” In addition to the spacious “eat in“ area, they
hought – have a drive thru and wine bar.
tio for the apartment buildings where I would definitely return for more delicious
BBQ!” Byron Rodas
ple ca3n8enjoy great barbecue and relax!”

s, the concept and the perfect name,

RECIPE

Ms. Sally’s Southern Pinto Beans Recipe

Click Here for the Full Story and Printable Recipe

SERVES: 8

Delicious additions to any meal, pinto beans are another quick
and easy side dish in the classic Southern tradition. We’re
featuring the recipe of our dear friend, Ms. Sally who says that
this is her most requested dish from family and friends. Just a
few simple ingredients are all you’ll need

INGREDIENTS

• 1 Pound bag of dry Pinto Beans. Must be soaked 6-8 hours
or overnight. Plan accordingly

• 1 whole Onion, peeled
• 3 slices of pork Fatback, (approx.4oz total weight)
• 1/2 teaspoon of Cayenne Pepper
• Salt and Pepper to taste

INSTRUCTIONS

1. Place dry beans in a large dish or on your countertop.
2. Sort through the dry beans, removing any stones, twigs,

hard beans or other foreign objects.
3. Place dry beans in a colander and rinse well under cold

running water.
4. Pour rinsed beans in a pot and cover with about 6 inches

of cold water. Let soak overnight.
5. Pour beans back in colander, drain, rinse again, stirring until

water runs clear.
6. Place a large pot, filled about half full of water on your stovetop. Set to medium-high heat.
7. Add rinsed and drained beans to pot. Bring to a slight boil.
8. Add the whole, peeled Onion.
9. Add the three slices of Fatback
10. Add 1 teaspoon of Cayenne Pepper and stir all ingredients well.
11. Cover pot and reduce heat to medium-low or to a low simmer.
12. Let beans simmer 1 to 2 hours until tender. Stir about every 30 minutes and watch liquid levels.
13. Don’t allow the liquid to drop below the top of the beans while cooking. Add hot water as needed.
14. When beans are tender, taste and add salt if needed.
15. If you add salt, stir and simmer about 10-15 more minutes.
16. Serve warm and Enjoy!

39

CONTEST

ab Connection Survey
ContestAnswer the
below questions 2a0n1d9sfuobrmcCyhooitamunyrcpoelceuthtoreaawtnhnicneseawwntineoEtrexswcr etwiolnoPrayedronfsoueUrarmrnHcadhnuecbmerelFAaolnweremaRcneoedJusasorucuBbkermact.cietksypoduaercapkn.asrwtemrsebnyt4b:3y0 pm on Friday, July 22nd for your
4:30 pm on Friday, June 14,

Please PRINT clearly

Name: ___________________________________________________________________________________________________________________
Office/DC Location:_______________________________________________________________________________________________________
Department: ______________________________________________________________________________________________________________
Phone Number + Extension: ____________________________________________

aClrpohsasbwroobEmerdldpoewloryoenNelisnowehraottwhhawvwAe.aqmcucieaes.csrotimoc/easmvn/a9ilL6a3on3dc9t8ah.ehttiimnotlenrnset can complete the survey

7 ab Connection Survey Questions

1. In the past year, have you read the ab Connection employee newsletter?

Yes
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2. Which of the following statements is most accurate about your experience with this
and other issues of this newsletter?

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Read some of it
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3. How do you typically obtain a copy of this newsletter?

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Other (please specify) ____________________________
4. Question: Please rate the following topics in terms of how much they interest you:

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CEO’s Message

Quartly Update:
A View from Here

What’s New In

CHICAPrGodOu,ctCUHpAdaRteLsOTTE, EDWARDSVILLE, MIDDLEBORO, DALLAS, LEWISBURG,
FRESNMOee,tDthEeNTeVamE:R, SEATTLE, TREVOSE, ORLANDO, RICHMOND HILL

Employee Spotlight

40

**You may submit your completed Spring Word Search scanning a copy to [email protected] or you may submit a hard copy to your HR

CONTEST PRIZE

Very much Somewhat Neutral Little Not at all

HR Location Highlight

Health & Safety

Personal Interest
Highlights

Retirement News

Awards & Notable
Achievements

Events

Baby News

Weddings

Restaurant Review

Recipe

Contest

5. Please indicate how much you agree or disagree with each statement.

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The Newsletter helps me feel
connected to the company

The newsletter is useful and
valuable to me

The newsletter is easy to read

6. What would you recommend for improving this newsletter? Prize

7. Question: Please check the category that most accurately describes you:
ab U.S. employee
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Other (please specify): ___________________________________________

**You may submit your completed ab Prime Line ab Connection Survey Questions
and Answers by scanning a copy to [email protected] or you may
submit a hard copy to your HR department. Additional blank printouts can also be
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41

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