SEC 701 SERVAIR (ฉบับแก้ไข)

Contribution to the UN sustainable development goals
Of the 17 Sustainable Development Goals (SDGs)
set by the United Nations for the year 2030,

Servair has identified 12 to which it is contributing.

49

Servair’s primary goal

Servair’s primary goal, beyond regulatory
standards, is to help preserve natural resources
by controlling our consumption and pollution
caused by our activities. Servair strives to
reduce greenhouse gas emissions, and thereby
takes part in the collective effort to fight
against climate change. The establishment of
an environmental and unit management
system makes it possible to improve its
environmental monitoring and account for
existing regulations at the local, national, and
European level.

The QE4S 2019 – 2021 (Quality,Environment,
Food Safety, OHS,Flight Safety, Standardisation)
policy provides the general framework and sets
the priority aims and initiatives for the whole
Servair network.

50

51

WASTE
MANAGEMENT

Waste resulting from activities come
from industrial processes and aircraft
cabin waste. All waste is processed
according to the existing local
channels and in compliance with
regulations. Waste from aircraft
cabins and production is mostly
incinerated. When incineration is
not an option locally, this waste is
buried or sent to landfill sites.

52

In 2019, significant action to sort beverage packaging (plastic bottles,
bricks and cans) arriving in Paris led to the recycling of 17.5 tons of
packaging. In metropolitan France, incineration includes energy
recovery; this treatment process accounts for 65% of its waste and
generates the equivalent of 26.3% of our energy needs for the
production units. Recycling is an ongoing commitment for Servair.

53

SUSTAINABLE
USE
OF
RESOURCES

In order to engage as many of its This approach to raising
employees as possible, Servair awareness is interactive and
has launched an environmental participative so as to encourage
challenge on eco-friendly more virtuous consumption of
actions with the French start-up natural and energy resources.
Energic. This challenge allows us Servair is also committed to
to focus on waste, mobility, reducing plastic-related pollution
water consumption and energy by means of a plan for the
control through quizzes and replacement of single-use plastics
challenges. for our own consumptions and
those of our customers.
54

Servair optimises the use of food products, helps fight food
waste, and helps conserve natural resources by managing
inventory, sous-vide cooking process, and logistics platform.
To reduce destruction of food products, Servair has set the
goal in its new environmental policy of tracking this destruction,
with the aim of reducing it by 10%.

FIGHTING
FOOD

WASTE

55

SHARING VALUES
AND LOCAL JOBS

Servair has direct impact on local development
at its sites, as we favour local employment in
Paris with over 7,000 employees there, and over
4,000 employees in overseas departments and
abroad. Its business model is always tied to a
local partner in overseas departments and
international sites. Whenever possible, Servair
participates in developing local supply systems.
Servair is also a partner of Acting for Life, a
French international charity organization that
works in favour of economic, social and regional
development for vulnerable communities.
Locally, our units support projects, such as
Servair Benin which supports small local
producers through AMAP Benin and AMAP Togo.

56

57

FOOD
DONATION

58

As for food donations, inventory
(resulting from changes to customers
menus or unused emergency supplies, etc.)
can be donated within the required hygiene
standards for each product. Since late
2019,SERVAIR has been expanding food
donations in collaboration with Restos du
Coeur and The Red Cross. Four of our units
in Paris donated nearly 10 tons of food i.e.
the equivalent of 28,570 meal trays.

59

FIGHTING
FOOD INSECURITY
AND MALNUTRITION

Thanks to its involvement in the food industry and its footprint in Africa,
Servair has had the opportunity to offer its skills to a humanitarian cause:
the development of a ready-to-use therapeutic food product to treat
severe acute malnutrition in children aged six months to five years
Its original formula and manufacturing process are patented (first filed in
September 2014), and the Vyma product follows a precise set of technical
specifications in terms of nutrition, microbiology, and labelling.
The patents are currently being delivered and Servair is working in close
collaboration with a public international body to start producing Vyma
as quickly as possible to help fight malnutrition.

60

Since 2018, our entire 61
French egg supply has
come from free-range
chickens. In terms of
egg product supply, our
French suppliers have all
already committed to
stopping production or
purchase of eggs from
caged chickens by 2025.

That aligns with Servair’s
commitment (for French
units) to no longer source
eggs and egg products
from caged chickens by
2025.

This change in production
methods has a strong
impact on suppliers and
their producers. Therefore,
Servair has committed to
providing long-term support
during the transition to this
production process that is
better for animal welfare.

ANIMAL

WELFARE

SOCIAL RESPONSIBILITY :
FOOD DONATIONS TO SUPPORT

CHARITABLE ASSOCIATIONS

Faced with the coronavirus
crisis, Servair supports charities
which strive to maintain
solidarity and which are in
search of food products for the
most vulnerable populations.

Since March 24, 11 tons of food,
unused following the shutdown
of centers or the decline in
activity, have been donated to
the Red Cross of Val d'Oise (95)
and Essonne ( 91).

Dry, fresh and frozen products,
these foodstuffs donated by
Servair, PAC and OAT centers
will allow several charities to
continue to carry out their
mission.

62

LOGISTIC

63

EFT-FETS
EFT-FETS
EFT-FETS

64

STEF-TFE is Europe’s leading operator
devoted to cold-chain logistics. The

Group offer a full package of solutions
for transport, logistics services and
information systems for all food

products including the most sensitive
goods. Its European logistics system
relies on a network pf 215 refrigerated
sites and a fleet of specially-equipped

vehicles for fresh, ultra-fresh and
frozen goods. The Group employs
15,000 staff working in 8 countries

(France, Belgium, Spain, Italy,
Netherlands, Portugal, United

Kingdom and Switzerland).

65

SERVAIR chooses STEF-TFE to optimize
the supply chain for this production centres.

66

SERVAIR, France’s leading company and the 3rd largest in the world for
aircraft catering services and logistics, has chosen STEF-TFE, Europe’s
biggest cold chain logistics company, as its partner to reorganize its
supply chain by setting up a single logistics platform.

67

Located close to Servair’s
production centres in the
Roissy Charles de Gaulle
area, the aim of the new
STEF-TFE/Servair supply
structure is to centralise
and analyse the centres’
requirements and manage
product flows between
suppliers and production
centres.

68

Unloading boxes (to work with consumer
units), storage, palletization, loading and
relocation with guaranteed goods’ traceability
depending on each production centre’s
requirements.

The goods managed will be dry goods and
fresh produce with a “best before” date of more
than 6 days (butter, eggs, cheese, etc.), frozen
goods and certain consumables. To start with,
seven of Servair’s subsidiary companies will
benefit from this convergence of logistic and
supply functions.

69

A centralicing logistics
platform – a vehicle for
saving and environmental

performance.

In its launch phase, the platform will manage
30 % of the food products currently delivered
directly to the centres thus reducing delays
and stock volumes. The main saving will be
made by simplifying the supply process and
reducing purchase costs.

food products 30%

reducing delays
and stock volumes

reducing purchase costs
70

In addition, this new approach will significantly
reduce the number of transport miles travelled
by good, and will therefore reduce CO2 emissions.

reduce the number of
transport miles

reduce CO2 emissions

The measure is part of Servair and STEF-TFE’s
sustainable development approach.

71

About the Servair/STEF-TFE partnership

01 5 years logistics contract :
supply management – logistics – deliveries

to Servair centres.

1,800 products: frozen foods (48%), 02
fresh produce (30%), dry goods and
22%
consumabies (22%).

48% 30%

03 89 upstream suppliers selected by Servair.

72

MEMBER

73

President

Tarit Lertsookkit 6121612266 No.40
หนา้ ทีในงานกล่มุ : หาขอ้ มูลและนาํ เสนองาน

Purchasing Department

Purchasing & Supplychain

Sasiprapa Im-erb 6121606410 No.25
หนา้ ทีในงานกล่มุ : หาขอ้ มูล จดั เตรยี มอาหาร

และตัดต่อคลิปวดิ โี อ

Material Purchasing

Sasiwimol Boonyim 6121612584 No.53
หนา้ ทีในงานกล่มุ : หาขอ้ มูลและนาํ เสนองาน

74

Sales Department

Chutima Boonchuen 6121612185 No.35
หนา้ ทีในงานกล่มุ : หาขอ้ มูลและจดั ทํา Menu Specifications

Quality Assurance

Nattawadee Thanasaksurang 6121612240 No. 38
หนา้ ทีในงานกล่มุ : หาขอ้ มูล จดั เตรยี มอาหารและถ่ายคลิปวดิ โี อ

Pitchayapha Thonglor 6121602660 No.10
หนา้ ทีในงานกล่มุ : หาขอ้ มูลและนาํ เสนองาน

75

Food Production Department

Executive Chef

Wikanda Sridee 6121612533 No.51

หนา้ ทีในงานกล่มุ : หาขอ้ มูล จดั เตรยี มอาหารและ
นาํ เสนองานในคลิปวดิ โี อ

Chef de Cuisine

Sujittra Chueawong 6121601051 No.6
หนา้ ทีในงานกล่มุ : ทํารปู เล่ม จดั เตรยี มอาหารและ

นาํ เสนองานในคลิปวดิ โี อ
Chef de Pâtissier

Sunida Yamyen 6121612673 No.57
หนา้ ทีในงานกล่มุ : ทํารปู เล่ม จดั เตรยี มอาหารและ

นาํ เสนองานในคลิปวดิ โี อ

Menu Development Department

Paopattra Phummala 6121612461 No.47
หนา้ ทีในงานกล่มุ : หาขอ้ มูลและนาํ เสนองาน

Airline Representative

Kittiya Thaingamsin 6121600977 No.1

หนา้ ทีในงานกล่มุ : หาขอ้ มูล จดั เตรยี มอาหารและ
นาํ เสนองานในคลิปวดิ โี อ

Airline Representative

Pannita Rattapat 6121606355 No.21

หนา้ ทีในงานกล่มุ : หาขอ้ มูล จดั เตรยี มอาหารและ
นาํ เสนองานในคลิปวดิ โี อ

77

REFERENCE

SERVAIR. (2017). SERVAIR NIGERIA ON THE FIRST STEP AT THE
QSAI AWARDS 2016. (online).
http://www.servair.fr/en/communique_de_presse/servair-nigeria-
first-step-qsai-awards-2016/, 21 October 2020.

________. (2018). SERVAIR NIGERIA GRANTED WITH BRONZE 2017
QSAI AWARD. (online).
http://www.servair.fr/en/actualite/servair-nigeria-granted-
bronze-2017-qsai-award/, 21 October 2020.

________. (2020). Corporate Social Responsibility 2019. (online).
http://www.servair.fr/en/wp-content/uploads/sites/3/2020/09/
Servair-Corporate-Social-Responsibility-2019.pdf, 21 October 2020.

________. (n.d.). A GLOBAL QUALITY OFFER. (online).
http://www.servair.fr/en/servair-in-a-flash/, 21 October 2020.

________. (n.d.). CORE ACTIVITY, HEART’S ACTIVITY. (online).
http://www.servair.fr/en/airline-catering/, 21 October 2020.

________. (n.d.). A WELCOMING CABIN BEFORE EACH DEPARTURE.
(online). http://www.servair.fr/en/cabin-cleaning/, 21 October 2020.

________. (n.d.). BUY ON BOARD, A SNACKING OFFER IN THE SKY!.
(online). http://www.servair.fr/en/buy-on-board/, 21 October 2020.

________. (n.d.). ONE OF THE LEADINGNEWSPAPER STANDS IN
FRANCE. (online). http://www.servair.fr/en/press-relations/, 21
October 2020.

78

REFERENCE

SERVAIR. (n.d.). TURN LOUNGES INTO ZONES OF COMFORT AND
SERENITY. (online). http://www.servair.fr/en/lounges/, 21 October
2020.

________. (n.d.). OUR CULINARY EXPERIENCE DEDICATED TO
COMPANIES AND LOCAL AUTHORITIES. (online).
http://www.servair.fr/en/institutional-catering/, 21 October 2020.

________. (n.d.). OUR EXPERTISE DELIVERED TO HOME OR OFFICE.
(online). http://www.servair.fr/en/delivering-catering/, 21 October
2020.

________. (n.d.). READY-TO-USE OR CUSTOMISED, AN OFFER
ADAPTED TO THE MANAGEMENT OF CATERING OUTLETS..
(online). http://www.servair.fr/en/commercial-catering/, 21 October
2020.

________. (n.d.). RESTAURANT AND HOTEL SERVICES AT OFFSHORE
AND ONSHORE SITES. (online). http://www.servair.fr/en/hospitaly-
services-for-remote-site/, 21 October 2020.

________. (n.d.). History. (online). http://www.servair.fr/en/history/, 21
October 2020.

________. (n.d.). CATERING WITH FULL CONFIDENCE. (online).
http://www.servair.fr/en/quality/, 21 October 2020.

________. (n.d.). SERVAIR chooses STEF-TFE to optimise the supply
chain for its production centres. (online). https://fliphtml5.com/
vvok/cisi, 21 October 2020.

79

Thank you

80