Common Service InformationUltrasound SystemsService Manual5444964-100 Rev. 7General Service Documentation.©2024 GE HealthCare.GE is a trademark of General Electric Companyused under trademark license.Reproduction and/or distribution is prohibited.
GE HealthCarewww.gehealthcare.comii Common Service Information - Service Manual5444964-100 Rev. 7
Revision HistoryTable -1 • Revision HistoryRevision Date (YYYY-MM-DD) Reason for change1 2012/01/30 Initial release2 2013/12/16 Updated according to feedback.3 2014/11/04 Added new products4 2016/01/29 Updated according to feedback.5 2018/08/21 Updated according to feedback.6 2022/05/05 Updated according to feedback.7 2024/04/12 Updated according to feedback.Please verify that you are using the latest revision of this document. Information pertainingto this document is maintained on MyWorkshop. If you need to know the latest revision,contact your distributor, local GE HealthCare Sales Representative or in the USA call the GEHealthCare Ultrasound Clinical Answer Center at 1 800 682 5327 or 1 262 524 5698.Note: Testing requirements and descriptions of the safety equipment in this CommonService Information (CSI) Manual supersedes the product’s Service Manual if that manual’spublication date precedes the date of this CSI manualCommon Service Information - Service Manual iii5444964-100 Rev. 7
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Legal NotesThe contents of this publication may not be copied or duplicated in any form, in whole or inpart, without prior written permission of GE HealthCare.GE HealthCare makes no representations or warranties with respect to the informationherein. In addition, the information is subject to change without notice. Every precautionhas been taken in the preparation of this document. Nevertheless, GE HealthCare assumesno responsibility for errors, omissions, or any damages, including special or consequential,resulting from the use of this information. GE HealthCare will issue updates to thisinformation periodically, as needed. If there are any questions regarding the informationcontained in this manual, please contact your GE HealthCare Representative.Common Service Information - Service Manual xv5444964-100 Rev. 7
Damage in TransportationFollow this procedure if damage is apparent:1. Write “Damage in Shipment” on ALL copies of the freight or express bill BEFOREdelivery is accepted or “signed for” by a GE HealthCare representative or hospitalreceiving agent.2. Report the damage to the carrier.• Whether noted or concealed, damage MUST be reported to the carrier immediatelyupon discovery, or in any event, within 14 days after receipt, and the contents andcontainers held for inspection by the carrier.• A transportation company will not pay a claim for damage if an inspection is notrequested within this 14-day period.xvi Common Service Information - Service Manual5444964-100 Rev. 7
Certified Electrical Contractor Statement - For USA OnlyAll electrical installations that are preliminary to positioning of the equipment at the siteprepared for the equipment shall be performed by licensed electrical contractors. Otherconnections between pieces of electrical equipment, calibrations, and testing shall beperformed by qualified GE HealthCare personnel. In performing all electrical work on theseproducts, GE HealthCare will use its own specially trained field engineers. All of GEHealthCare’s electrical work on these products will comply with the requirements of theapplicable electrical codes.The purchaser of GE HealthCare equipment shall only utilize qualified personnel (i.e. GEHealthCare field engineers, personnel of third-party service companies with equivalenttraining, or licensed electricians) to perform electrical servicing on the equipment.Common Service Information - Service Manual xvii5444964-100 Rev. 7
Omission and ErrorsIf there are any omissions, errors or suggestions for improving this documentation, contactthe GE HealthCare Ultrasound Global Documentation Group with specific information listingthe system type, manual title, part number or direction number, revision number, pagenumber and suggestion details.Mail the information to:GE HealthCareService Documentation9900 Innovation DriveWAUWATOSA, WI 53226USAGE HealthCare employees should use Post-Market Quality Management (PQM) to reportservice documentation issues.xviii Common Service Information - Service Manual5444964-100 Rev. 7
Service Safety ConsiderationsDANGERDangerous voltages, capable of causing death, are present in this equipment. Use extremecaution when handling, testing and adjusting.WARNINGUse all Personal Protection Equipment (PPE) such as gloves, safety shoes, safety glasses,and kneeling pads, to reduce the risk of injury.For a complete review of all safety requirements, refer to Chapter 1 in the Service Manual.Common Service Information - Service Manual xix5444964-100 Rev. 7
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Table of ContentsChapter 1 - Overview 1.1 Contents of this Manual ............................................. 61.2 Product Description ................................................ 71.3 Products Covered in this Manual ...................................... 8Chapter 2 - Safety Information 2.1 Overview ........................................................102.2 Important Conventions ............................................. 112.2.1 Icons ...................................................... 112.2.2 Safety precaution messages ....................................112.2.3 Standard hazard icons .........................................122.2.4 Standard Icons that indicate that a special procedure is to be used ..... 132.3 Product Icons .................................................... 142.4 How to prepare for transport ........................................ 152.5 Safety Considerations ............................................. 162.5.1 Human safety ................................................162.5.2 Mechanical safety ............................................ 182.5.3 Console Ultrasound systems ....................................192.5.4 Electrical safety .............................................. 202.6 Label Locations ...................................................222.7 Dangerous Procedure Warnings ..................................... 232.8 Lockout/Tagout (LOTO) ............................................ 242.9 Returning Probes and Repair Parts ................................... 252.9.1 User responsibility ............................................ 252.10 Electromagnetic Compatibility (EMC) ................................ 262.10.1 Compliance ................................................ 262.10.2 Electrostatic discharge (ESD) prevention ......................... 26Chapter 3 - Site Preparations 3.1 Overview ........................................................30Common Service Information - Service Manual i5444964-100 Rev. 7
3.2 General Ultrasound System Requirements ............................. 313.2.1 Ultrasound system environmental requirements .................... 313.2.2 Environmental specifications for the Ultrasound system .............. 313.2.3 Electrical requirements ........................................ 323.2.4 Site circuit breaker ............................................413.2.5 Site power outlets ............................................ 413.2.6 Mains power cable ............................................413.2.7 EMI limitations ............................................... 423.2.8 EMI prevention/abatement ..................................... 423.2.9 Probes environmental requirements .............................. 433.3 Facility Needs .................................................... 453.3.1 Purchaser Responsibilities ..................................... 453.3.2 Required facility needs ........................................ 463.3.3 Desirable features ............................................ 48Chapter 4 - Care and Maintenance 4.1 Overview ........................................................504.2 Warnings ........................................................514.3 Why Do Maintenance .............................................. 524.3.1 Keeping records ..............................................524.3.2 Quality assurance ............................................ 524.4 Maintenance Task Schedule ........................................ 534.5 System Maintenance .............................................. 544.5.1 Functional checks ............................................ 544.5.2 System checks ...............................................554.5.3 Peripheral/option checks ....................................... 564.5.4 Mains power cable inspection ................................... 564.5.5 Optional diagnostic checks ..................................... 584.5.6 Physical inspection ........................................... 584.5.7 Cleaning ....................................................604.5.8 Disinfecting ................................................. 604.5.9 Probe maintenance ........................................... 604.6 Using a Phantom ................................................. 62Table of Contentsii Common Service Information - Service Manual5444964-100 Rev. 7
4.7 Electrical Safety Tests ............................................. 634.7.1 Uninterrupted power supply (UPS) ............................... 634.7.2 Safety test overview .......................................... 644.7.3 Leakage current limits ......................................... 664.7.4 LOGIQ/Vivid/Voluson Ultrasound system leakage current limits ........ 664.7.5 Outlet test - wiring arrangement - USA and Canada ................. 684.7.6 Grounding continuity test .......................................694.7.7 Chassis leakage current test ....................................714.7.8 Isolated patient lead (source) leakage–lead to ground test (e.g. ECG) ... 744.7.9 Isolated patient lead (source) leakage–lead to lead test (e.g. ECG) ..... 764.7.10 Isolated patient lead (sink) leakage-isolation test (e.g. ECG) ......... 784.7.11 Probe (source) leakage current test ............................. 804.7.12 Isolated probe (sink) leakage-isolation test ....................... 834.7.13 Mains on applied part ........................................ 854.8 When There Is Too Much Leakage Current .............................884.8.1 AC/DC fails ................................................. 884.8.2 Chassis fails .................................................884.8.3 Probe fails .................................................. 884.8.4 Peripheral fails ...............................................884.8.5 Still fails .................................................... 894.8.6 New Ultrasound system ....................................... 894.8.7 ECG fails ................................................... 894.9 Ultrasound Equipment Quality Check (EQC and IQC) .................... 904.9.1 Quality checks ............................................... 904.9.2 Cybersecurity checks ......................................... 90Table of ContentsCommon Service Information - Service Manual iii5444964-100 Rev. 7
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Chapter 1OverviewIn this sectionContents of this Manual................................................ 6Product Description................................................... 7Products Covered in this Manual.........................................8Common Service Information - Service Manual 55444964-100 Rev. 7
1.1 Contents of this ManualThis Service Manual includes common service information for GE HealthCare Ultrasoundsystems. The manual provides Installation, Safety, and Maintenance information.The following topics are covered in this manual:• Products covered in this manual. See Chapter 1 (this chapter).• Safety Information. See Chapter 2.• Site Preparations. See Chapter 3.• Care and Maintenance. See Chapter 4.Overview6 Common Service Information - Service Manual5444964-100 Rev. 7
1.2 Product DescriptionThis ultrasound system is a high performance digital ultrasound imaging system with totaldata management.The fully digital architecture of the ultrasound system allows optimal usage of all scanningmodes and probe types throughout the full spectrum of operating frequencies.Signal flows from the Probe Connector Panel through the ultrasound system and finally to themonitor and peripherals.System configuration is stored on the hard drive.All necessary software is loaded from the hard drive on power up.Chapter 1Common Service Information - Service Manual 75444964-100 Rev. 7
1.3 Products Covered in this ManualThis Common Service Information (CSI) Manual is effective for the products listed in Table1-1.NOTEUltrasound products that are software only or are not connected to power when scanning arenot included in Table 1-1.Testing requirements and descriptions of the safety equipment in this Common ServiceInformation (CSI) Manual supersedes the product’s Service Manual if that manual’spublication date is earlier than the date of this CSI manual.Table 1-1 • Ultrasound Products Covered in this ManualInvenia ABUS Vivid in Voluson e LOGIQ S8 LOGIQ V3Vivid 7/E9/E7 Vivid e* Voluson Expert18/20/22LOGIQ P7/P8/P9 LOGIQ i*VividE80/E90/E95Vivid iq* Voluson SWIFT LOGIQ P10 LOGIQ e*Vivid S60/S70 Vivid q Versana Active LOGIQ S7 LOGIQ Book*Vivid S60N/S70N Vivid q N Versana Balance LOGIQ 7 LOGIQ Book XP*Vivid T9 Voluson 730 VersanaEssentialLOGIQ S6 LOGIQ C2/3/5Vivid T8/T8 Pro Voluson E10 Versana Premier LOGIQ 5 LOGIQ e Vet*Vivid S6/S6 N Voluson E8 LOGIQE10/E11/E20LOGIQ P6 LOGIQ F SeriesVivid S5/S5 N Voluson E6 LOGIQ E10s LOGIQ P5/A5 LOGIQ C9SeriesVivid 3 Voluson S6/S8 LOGIQ Fortis LOGIQ 3 LOGIQworksWorkstationVivid 3n Voluson S10 LOGIQ Totus LOGIQ P3 LOGIQ V2/V1Vivid 4 Voluson P6 LOGIQ E9 LOGIQ C3 Venue*Vivid P3 Voluson P8 LOGIQ 9 LOGIQ C5 Venue 40/50Vivid i* Voluson i LOGIQ E8 LOGIQ V5 Venue Go/Fit* These products may include docking and isolation carts (with different electricalspecifications).Overview8 Common Service Information - Service Manual5444964-100 Rev. 7
Chapter 2Safety InformationIn this sectionOverview.......................................................... 10Important Conventions................................................11Product Icons....................................................... 14How to prepare for transport........................................... 15Safety Considerations................................................ 16Label Locations..................................................... 22Dangerous Procedure Warnings........................................ 23Lockout/Tagout (LOTO)...............................................24Returning Probes and Repair Parts......................................25Electromagnetic Compatibility (EMC).................................... 26Common Service Information - Service Manual 95444964-100 Rev. 7
2.1 OverviewThis chapter describes important issues related to safely servicing the Ultrasound system.The service provider must read and understand all the information presented here beforeinstalling or servicing the Ultrasound system.Safety Information10 Common Service Information - Service Manual5444964-100 Rev. 7
2.2 Important ConventionsImportant conventions, used in this document, are described below.2.2.1 IconsPictures, or icons, are used wherever they will reinforce the printed message. The icons,labels, and conventions used on the product and in the service information are described inthis chapter.2.2.2 Safety precaution messagesVarious levels of safety precaution messages may be found on the equipment and in theservice information. The different levels of concern are identified by a flag word that precedesthe precautionary message. Known or potential hazards to personnel are labeled in one ofthree ways:• DANGER• WARNING• CAUTIONDANGERA danger symbol and icon indicates that a specific hazard is known to exist which, throughinappropriate conditions or actions, will cause :• Severe or fatal personal injuryWARNINGA warning symbol and icon indicates that a specific hazard is known to exist which, throughinappropriate conditions or actions, may cause:• Minor personal injury• Substantial property damage (substantial property damage is defined as damagerequiring service for the system to function)CAUTIONA caution symbol and icon indicates that a potential hazard may exist which, throughinappropriate conditions or actions, will or can cause:• Property damageChapter 2Common Service Information - Service Manual 115444964-100 Rev. 7
NOTENotes are used to provide important information about an item or a procedure.NOTEBe sure to read the notes; the information contained in a note can often save you time oreffort.2.2.3 Standard hazard iconsImportant information will always be preceded by either the exclamation point (!) containedwithin a triangle, or the symbols for “Danger”, “Warning” or “Caution”, as seen throughout thischapter and manual. In addition to text, several different graphical icons (symbols) may beused to make you aware of specific types of hazards that could possibly cause harm.NOTERefer to the User Manual for a complete list of icons used on the Ultrasound system; not allicons are listed in the table below.Table 2-1 • Common Hazard IconsELECTRICALMECHANICALRADIATIONLASERHEATSafety Information12 Common Service Information - Service Manual5444964-100 Rev. 7
PINCH2.2.4 Standard Icons that indicate that a special procedure is to be usedOther icons make you aware of specific procedures that should be followed.Table 2-2 • Standard Icons that Indicate that a Special Procedure is to be UsedAVOID STATIC ELECTRICITYTAG AND LOCK OUT or WEAR EYE PROTECTIONWEAR HAND PROTECTIONWEAR FOOT PROTECTIONTWO PEOPLE REQUIREDChapter 2Common Service Information - Service Manual 135444964-100 Rev. 7
2.3 Product IconsRefer to the User Manual for a description and location of Ultrasound system icons.Safety Information14 Common Service Information - Service Manual5444964-100 Rev. 7
2.4 How to prepare for transportTo prepare for transport (for example, locking the operator panel and monitor), refer to theUser Manual for the Ultrasound system for instructions.Chapter 2Common Service Information - Service Manual 155444964-100 Rev. 7
2.5 Safety ConsiderationsThe following safety precautions must be observed during all phases of operation, serviceand repair of this equipment. Failure to comply with these precautions or with specificwarnings elsewhere in this manual violates safety standards of design, manufacture, andintended use of the equipment.2.5.1 Human safetyOperating personnel must not remove the Ultrasound system covers.Servicing should be performed by authorized personnel only.DANGER Dangerous voltages, capable of causing death, are present in this equipment. Useextreme caution when handling, testing and adjusting.DANGERPossible risk of infection.Do not handle soiled or contaminated probes and other components that have been inpatient contact. Follow appropriate cleaning and disinfecting procedures before handling theequipment.WARNINGBecause of the limited access to cabinets and equipment in the field, placing people inawkward positions, GE HealthCare has limited the lifting weight for one person in the field to16 KG (35 LBS). Anything over 16 KG (35 LBS) requires 2 people.WARNING For Console Ultrasound systems and for Ultrasound systems mounted on aDocking/Isolation Cart, have two people available to deliver and unpack the Ultrasoundsystem.Attempts to move the Ultrasound system considerable distances or on an incline by oneperson could result in injury or damage or both.WARNING Explosion WarningDo not use the equipment in oxygen rich environment (>25%) or in the presence ofinflammable gases (e.g. anesthetic gases).Safety Information16 Common Service Information - Service Manual5444964-100 Rev. 7
WARNINGDO NOT substitute parts or modify equipment.Because of the danger of introducing additional hazards, ONLY install GE HealthCareapproved parts. DO NOT perform any unauthorized modification of the equipment.WARNINGFor console Ultrasound systems and for Ultrasound systems mounted on a cart, when thetop console is in its locked position, the gas shock is compressed and stores mechanicalenergy. During normal operation the top console, the weight of the monitor and themechanical force of the gas shock are in balance. Take care if/when you activate this gasshock. Personal injury can occur after the panel is removed and the shock pressure isreleased. Take care when you repair the elevation assembly.WARNING Risk of electrical shock, Ultrasound system must be turned off and disconnectedfrom power source. Cord must be controlled at all times.Wait for at least 30 seconds for capacitors to discharge as there are no test points to verifyisolation. The light on the OP panel on/off button will turn off.Ultrasound system components may be energized. Always refer to the Ultrasound system'sService Manual for LOTO warnings and cautions.Capacitors on Ultrasound systems with the Shearwave Option can take up to 5 minutes todischarge.WARNINGFor console Ultrasound systems and for Ultrasound systems mounted on a cart, useextreme caution as long as the Ultrasound system is un-stable, not resting on all fourcasters.WARNINGFor console Ultrasound systems and for Ultrasound systems mounted on a cart, tilting theconsole requires two people in order to avoid injury to service personnel and damage to theequipment.WARNINGUse all Personal Protection Equipment (PPE) such as gloves, safety shoes, safety glasses,and kneeling pads, to reduce the risk of injury.WARNINGBeware of possible sharp edges on all mechanical parts. If sharp edges are encountered,the appropriate PPE should be used to reduce the risk of injury.WARNINGWear all PPE including gloves as indicated in the chemical MSDS.CAUTIONIf the covers are removed from an operating Ultrasound system, some metal surfaces maybe warm enough to pose a potential heat hazard if touched, even while in shutdown mode.Chapter 2Common Service Information - Service Manual 175444964-100 Rev. 7
2.5.2 Mechanical safetyWARNINGUltrasound probes are highly sensitive medical instruments that can easily be damaged byimproper handling. Use care when handling and protect from damage when not in use. Donot use a damaged or defective probe. Failure to follow these precautions can result inserious injury and equipment damage.WARNINGNever use a probe that has fallen to the floor. Even if it looks OK, it may be damaged.WARNINGWhile the software install procedure is designed to preserve data, you should save anypatient data, images, system setups to removable media or hardcopy before doing asoftware upgrade.CAUTION Ultrasound system weights can be significant, plus the weight of installedperipherals, when ready for use. Care must be used when moving it or replacing its parts.Failure to follow the precautions listed below could result in injury, uncontrolled motion andcostly damage.• Use the handle to move the Ultrasound system.• Be sure the pathway is clear. Limit movement to a slow careful walk.• Do not let the Ultrasound system strike walls or door frame.• Use two people when moving on inclines or lifting more than 16 kg (35 lbs).CAUTION Use protective glasses during drilling, filing smooth surfaces, and during all otherwork where eyes need protection.CAUTION Use protective gloves when working with sharp edges or when directed to wearPPE during a removal/replacement procedure.Safety Information18 Common Service Information - Service Manual5444964-100 Rev. 7
CAUTION Use safety shoes when doing work where there is any chance of foot injury.CAUTIONBe careful not to pinch any of the cables.2.5.3 Console Ultrasound systemsWARNINGPrior to elevating the Ultrasound system:• Verify that the monitor and the operating panel is locked in its lowest, parking position.• Verify that the front brake is locked and the Ultrasound system is unable to swivel.• Verify that the rear brakes are in the locked position.WARNINGWhen the Ultrasound system is raised for a repair or moved along any incline, use extremecaution since it may become unstable and tip over.WARNINGThe Ultrasound system should not be moved with the operator I/O panel extended. Move theoperator I/O panel to its centered and locked position. Lower the operator I/O panel as muchas possible before moving the Ultrasound system.WARNINGRemember: If the front caster swivel lock is engaged for transportation, pressing the releasepedal once disengages the swivel lock. You must depress the release pedal a second timeto engage the brake.Refer to the Ultrasound Basic User Manual for the product for brake and swivel controlinstructions.CAUTIONAlways lock the top console (operating panel) in its parking (locked) position before movingthe Ultrasound system around.CAUTIONTo avoid injury when you move the LCD monitor and the monitor arm, do not put your finger,hand, or object on the joint of the monitor or the monitor arm.CAUTIONEnsure that nobody touches the console arm/frogleg when moving the operating panel.Chapter 2Common Service Information - Service Manual 195444964-100 Rev. 7
CAUTIONDo not move the Ultrasound system if the operating panel is in unlocked position.CAUTIONDo not transport Ultrasound system in a vehicle without locking the casters (wheels) andsecuring it.CAUTIONKeep the heat venting holes on the monitor unobstructed to avoid overheating of the monitor.NOTESpecial care must be taken when transporting the Ultrasound system in a vehicle. Forexample:• Before transporting, place the Ultrasound system in its designated storage case, crate orother specific transportation device.• Ensure that the Ultrasound system is securely fastened while inside the vehicle.• Use straps or follow other provided instructions to prevent movement during transport.• Drive cautiously to avoid vibration damage. Avoid unpaved roads, excessive speeds,and sudden stops or starts.• Consult the product's user documentation for further guidance.2.5.4 Electrical safetyFollow these guidelines to minimize shock hazards whenever you are using the Ultrasoundsystem:• To minimize shock hazard, the equipment chassis must be connected to an electricalground.• The Ultrasound system is equipped with a three-conductor AC power cable. This mustbe plugged into an approved electrical outlet with safety ground.• The power outlet used for this equipment should not be shared with other types ofequipment.• Both the Ultrasound system power cable and the power connector must meetinternational electrical standardsWARNINGConnecting an Ultrasound system to the wrong voltage level will most likely destroy it.2.5.4.1 ProbesFollow these guidelines before connecting a probe to the Ultrasound system:• Inspect the probe prior to each use for damage or degradation to the:• housingSafety Information20 Common Service Information - Service Manual5444964-100 Rev. 7
• cable strain relief• lens• seal• connector pins• locking mechanism• Do not use a damaged or defective probe.• Never immerse the probe connector or adapter into any liquid.• The Ultrasound system may have more than one type of probe port. Use the appropriateprobe port designed for the probe you are connecting.2.5.4.2 PeripheralsRefer to the Patient Safety Environment section of the User’s Manual for peripheral isolationinformationChapter 2Common Service Information - Service Manual 215444964-100 Rev. 7
2.6 Label LocationsIt is important to refer to the current revision of the Ultrasound system’s User Manual for a fulllist of product labels prior to servicing the Ultrasound system.Safety Information22 Common Service Information - Service Manual5444964-100 Rev. 7
2.7 Dangerous Procedure WarningsWarnings, such as the example below, precede potentially dangerous procedures throughoutthis manual. Instructions contained in the warnings must be followed.DANGER Dangerous voltages, capable of causing death, are present in this equipment. Useextreme caution when handling, testing and adjusting.WARNINGIf the covers are removed from an operating Ultrasound system, some metal surfaces maybe warm enough to pose a potential heat hazard if touched, even while in shutdown mode.WARNING Explosion WarningDo not use the equipment in oxygen rich environment (>25%) or in the presence ofinflammable gases (e.g. anesthetic gases).WARNINGDO NOT substitute parts or modify equipment Because of the danger of introducingadditional hazards, ONLY install GE HealthCare approved parts. DO NOT perform anyunauthorized modification of the equipment.Chapter 2Common Service Information - Service Manual 235444964-100 Rev. 7
2.8 Lockout/Tagout (LOTO)Follow Lockout/Tagout requirements by ensuring you are in total control of the AC power plugat all times during the service process.NOTETools required for locking and tagging out an ultrasound system will vary. Normally, you willneed a Lockout/Tagout Device to maintain exclusive control of the mains power cable toprevent unexpected re-energization and a tool to remove any covers to access the batteries(if present).To apply Lockout/Tagout (LOTO):1. Plan and prepare for shutdown.2. Shutdown the equipment.3. Isolate the equipment.4. Remove/disconnect the battery, if present.5. Apply Lockout/Tagout Devices.6. Control all stored and residual energy.7. Verify isolation.All potentially hazardous stored or residual energy is relieved.WARNING Energy Control and Power Lockout for Ultrasound system.When servicing parts of the Ultrasound system where there is exposure to voltage greaterthan 30 volts:1. Follow LOCK OUT/TAG OUT procedures.2. Turn off the breaker.3. Unplug the power cable from the wall outlet, then from the Ultrasound system.4. Maintain exclusive control of the Ultrasound system power cable.5. Wait at least 30 seconds for capacitors to discharge as there are no test points to verifyisolation.6. Remove/disconnect the battery if present.Ultrasound System components may be energized.Capacitors on Ultrasound Systems with the Shearwave option can take up to 5 minutes todischarge.Safety Information24 Common Service Information - Service Manual5444964-100 Rev. 7
2.9 Returning Probes and Repair PartsThe purpose of the regulation is to protect employees in the transportation industry, as wellas the people who will receive or open this package.Equipment being returned must be clean and free of blood and other infectious substances.GE HealthCare policy states that body fluids must be properly removed from any partor equipment prior to shipment. GE HealthCare employees, as well as customers, areresponsible for ensuring that parts/equipment have been properly decontaminated prior toshipment. Under no circumstance should a part or equipment with visible body fluids be takenor shipped from a clinic or site (for example, body coils or an ultrasound probe).NOTEThe US Department of Transportation (DOT) has ruled that “items that were saturated and/ordripping with human blood that are now caked with dried blood; or which were used orintended for use in patient care” are “regulated medical waste” for transportation purposesand must be transported as a hazardous material.NOTEThe USER/SERVICE staff should dispose of all the waste properly, per federal, state, andlocal waste disposal regulations.2.9.1 User responsibilityThe Ultrasound system is not meant to be used for long-term storage of patient data orimages. The user is responsible for the data on the Ultrasound system and a regular backupis highly recommended.If the Ultrasound system is sent for repair, please ensure that any patient information isbacked up and erased from the Ultrasound system before shipping. It is always possibleduring system failure and repair to lose patient data. GE HealthCare is not responsible for theloss of this data.If PHI (Patient Healthcare Information) data needs to be sent to GE HealthCare employeesfor service purposes, GE HealthCare will obtain agreement from the customer. Patientinformation shall only be transferred by approved service processes, tools and devicesrestricting access, protecting or encrypting data where required, and providing traceabilityin the form of paper or electronic documents at each stage of the procedure while maintainingcompliance with cross-border restrictions of patient information transfers.GE HealthCare employees:Please refer to DOC1487129, GEHC Global Service Privacy and Security Standards.It is available in MyWorkshop.Chapter 2Common Service Information - Service Manual 255444964-100 Rev. 7
2.10 Electromagnetic Compatibility (EMC)Electromagnetic compatibility describes a level of performance of a device within itselectromagnetic environment. This environment consists of the device itself and itssurroundings including other equipment, power sources and persons with which the devicemust interface. Inadequate compatibility results when a susceptible device fails to perform asintended due to interference from its environment or when the device produces unacceptablelevels of emission to its environment. This interference is often referred to as radio–frequencyor electromagnetic interference (RFI/EMI) and can be radiated through space or conductedover interconnecting power of signal cables. In addition to electromagnetic energy, EMC alsoincludes possible effects from electrical fields, magnetic fields, electrostatic discharge anddisturbances in the electrical power supply.For product-specific information, refer to the user/service documentation for the Ultrasoundsystem.2.10.1 ComplianceUltrasound system conforms to all applicable conducted and radiated emission limits and toimmunity from electrostatic discharge, radiated and conducted RF fields, magnetic fields andpower line transient requirements.For applicable standards, refer to the Safety Chapter of the Ultrasound system’s User’sManual.NOTEFor CE compliance, it is critical that all covers, screws, shielding, gaskets, mesh, clamps,are in good condition, installed tightly without skew or stress. Proper installation following allcomments noted in this service manual is required in order to achieve full EMC performance.2.10.2 Electrostatic discharge (ESD) preventionWARNING DO NOT touch any boards with integrated circuits prior to taking the necessaryESD precautions.Always connect yourself, with an arm-wrist strap, to the advised ESD connection point.Location of the ESD connection points vary by product. Refer to the product-specific servicedocumentation for specific locations and for further guidance.Follow general guidelines for handling of electrostatic sensitive equipment.Safety Information26 Common Service Information - Service Manual5444964-100 Rev. 7
WARNING Risk of electrical shock, Ultrasound system must be turned off. Avoid all contactwith electrical contacts, conductors and components. Always use non-conductive handlesdesigned for the removal and replacement of ESD sensitive parts. All parts that have thepotential for storing energy must be discharged or isolated before making contact.WARNINGIf the covers are removed from an operating Ultrasound system, some metal surfaces maybe warm enough to pose a potential heat hazard if touched, even while in shutdown mode.Chapter 2Common Service Information - Service Manual 275444964-100 Rev. 7
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Chapter 3Site PreparationsIn this sectionOverview.......................................................... 30General Ultrasound System Requirements ............................... 31Facility Needs.......................................................45Common Service Information - Service Manual 295444964-100 Rev. 7
3.1 OverviewThis chapter provides the information required to plan and prepare for the setup of anUltrasound system. Included are descriptions of the facility and electrical needs to be met bythe purchaser of the Ultrasound system.Site Preparations30 Common Service Information - Service Manual5444964-100 Rev. 7