PLANT DAMAGE D O N T P A N I C ! ! What happened to my new plant? Damaged upon arrival! S W I P E F O R Y O U R S O L U T I O N
our Admin HELPFUL TIPS! FIRST OF ALL, IMPORTING PLANTS ALWAYS CARRIES RISKS. eddy pranoto 1 Before proceeding with the import, it is important to consider the existing risks such as the possibility of growth not meeting expectations postshipment or the potential for them to perish if proper care is not provided Cancelling an import is not an easy decision, but we must consider it thoroughly. Plants are living beings and should be treated with care. eppcopyright IMPORTING PLANTS ALWAYS CARRIES RISKS. live sale & available stock : epp.idn payment : epp.plant
our Admin live sale & available stock : epp.idn payment : epp.plant HELPFUL TIPS! WHAT IF THE PLANT'S LEAVES TURN YELLOW OR BECOME DAMAGED? eddy pranoto 2 WHAT IF THE PLANT'S LEAVES TURN YELLOW OR GET DAMAGED? Various factors beyond our control as the sender can affect the condition of the goods. We hope you understand that we make every effort to ensure smooth delivery, but some unforeseen circumstances can occur. The decision to cancel the import can be difficult, but it is not always negative It is important to remember that in international shipping, there are extraordinary factors that can affect the condition of plants such as wilting or folding, and failure of new leaves to grow Yellowing leaves is normal as a sign of plant stress during shipping, especially the yellowing of older leaves during transit." eppcopyright
our Admin live sale & available stock : epp.idn payment : epp.plant "WHAT IF THE PLANT'S LEAVES TURN YELLOW OR BECOME DAMAGED?" 3 HELPFUL TIPS! eddy pranoto HEII !! I CAN HELP YOU You can file a complaint regarding the delivery of severely damaged plants such as rotten or flabby stems etc You can follow these steps 1. Take a photo or video of the plant as soon as your plant is received 2. write down the details of the plant damage experienced 3.send to email [email protected] Then we will provide the best solution to solve the problem eppcopyright
our Admin live sale & available stock : epp.idn payment : epp.plant OUR POLICY FOR REFUNDS 4 HELPFUL TIPS! eddy pranoto WE CAN REFUND:) 1. We guarantee the delivery of live plants 2. We bear the warranty of live plants .... the day after arriving 3. the refund will be processed if the plant is really damaged from all parts (roots, stems, and leaves) 4.the amount of partial refund depends on the damage 5.Photo or video must be clear as evidence for damage claim 6. Leaves that are torn, yowned and withered or broken stalks are the risk of importing plants and will not be returned eppcopyright