March_Chambergram

Pasadena Chamber of Commerce MarMcha,r2c0h1,72017
Chambergram

www.PasadenaChamber.org

Message From
the Chairman

Kevin Jeter Congratulations to Nelly Quijano & Mariselle Quijano,
McDonald’s Owners, on being named 2017 Business of the
Chairman 2017
Year by the Pasadena Chamber of Commerce at our
Fellow Members and Friends, Annual State of the City Address. Read all about State of

Have you ever attended a spe- the City on pages 6 & 7.
cial event and thought, “Man,
I wish all of my friends could In this issue:
hear this!” That is exactly how I
felt at the Pasadena Chamber’s • Message From the Chairman – Pg. 1
State of the City Membership • Message From the Chairman Continued – Pg. 2
Luncheon in February. • A Letter From the President – Pg. 3
• Ribbon Cuttings – Pg. 4 & 5
There are so many positive • State of the City/ Business of the Year Recap– Pg. 6 & 7
things going on right here • Platinum Partner of the Month – Pg. 8
– right here in Pasadena! • Upcoming Events – Pg. 9 & 10
Gathering together with oth- • Legislative Corner – Pg. 11
er business people, our first • Beautification Awards – Pg. 12
responders, city employees, cit- • New Members – Pg. 13
izens, elected officials, and our • Ambassador Spotlight | Business Honor Roll – Pg. 14
chamber staff offered a time of • Your Chamber by the Numbers – Pg. 15 & 16
pure energy and joy. • Contact Your Chamber – Pg. 17

To be continued...Pg. 2 Pg. 1

Pasadena Chamber of Commerce | Chambergram March, 2017

Continued from Pg. 1

We were able to recognize the 2017 Business of the Year – McDonald’s and
their owners Nelly and Mariselle Quijano. We heard an update from our
chamber President and CEO Cristina Womack and we listened to Mayor Johnny
Isbell as he shared his final “State of the City” address. We are grateful to
Mayor Isbell for the many years of service he gave to Pasadena.

Growth is happening in our backyard. From the ship channel industries and
their many construction projects to all across our city in the form of new retail
and restaurants, Pasadena is coming of age right before our eyes!

I encourage you to watch the Mayor’s State of the City Address Pasadena
Channel prepared I also want to encourage you to drop by the Pasadena
Chamber of Commerce to pick up a copy of our 2017 Resource Guide
magazine. If you think Pasadena’s best days are behind her, you’ve not heard
about the exciting future that lies ahead!

Please check out the website for all our upcoming events at:
Pasadenachamber.org

“We are all precious in His sight.”

Sincerely,

Kevin Jeter

Kevin Jeter, Miles A/C Service
2017 Chairman of the Board


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Pasadena Chamber of Commerce | Chambergram March, 2017

A Letter From the President:

Members and Friends,
It seems like just yesterday I shared with you what your chamber is
working on to make 2017 an impactful year and how you can
incorporate the chamber into your new year’s resolutions!
The year is off and running and for those that missed our Annual State
of the City event recently you didn’t have the chance to hear about
all the great things happening in both YOUR chamber and YOUR city.
Some examples include the many capital improvement projects, the
plethora of new businesses and restaurants who have chosen
Pasadena to call home and all that your chamber accomplished in
2016. I encourage you to take time to read the Annual Report
enclosed to see how YOUR Chamber stacks up.
Opportunities for networking, professional development and
marketing your business can be found at one of the many events
coming up through our Regional Chamber luncheon for the State of
the Precinct, Pasadena Hispanic Business Council Breakfast Mixer, Young Guns Lunch with Leaders
panel, or even attending Membership 101 to learn about how to maximize your investment in the
chamber.
The spring also brings time for being outdoors, so we invite you to join us for one of our upcoming
fundraising events: Rugged Race 5K raising funds for playgrounds or tracks for PISD campuses or the
Industrial Appreciation Golf Tournament as we honor Dixie Chemical as the 2017 Industry partner of
the Year. We believe there is something for everyone and here to help you find what that is for your
organization.
As Pasadena prepares for new leadership and Mayor Johnny Isbell’s term comes to a close, we invite
you to attend the Chamber’s Mayoral Candidates Forum. This non-partisan event is designed for the
entire community as a way to hear from all candidates running for Mayor and their vision for the future
of Pasadena. The chamber will remain neutral and does not endorse candidates but does encourage
participation in the process. As your voice for business and promoting the prosperity of Pasadena’s
business and citizens we look forward to hosting this event.
The Pasadena Chamber of Commerce mission is to promote economic development and community
growth to ensure prosperity for all of Pasadena’s businesses and citizens. We have programs in place to
grow an organization committed to connecting our community in new and innovative ways by
introducing new ideas and change. On behalf of our Board of Directors and Staff, I would like to thank
you for your investment in the Pasadena Chamber of Commerce.
Enjoy this month’s newsletter as we begin an exciting spring season!

Best Regards,

Cristina Womack

Cristina Womack, President/CEO

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Pasadena Chamber of Commerce | Chambergram March, 2017



Executive Board

Kevin Jeter – Chairman, Miles A/C Service

Monica Waggett – Past Chair, Doctor’s Outpatient Welcome to all who have recently joined the Pasadena
Chamber of Commerce! Welcome to our family!
Surgicenter

Jeanna Barnard, Bayshore Medical Center

James Guthrie, Thrivent Financial

Salvador Serrano, The Serrano Agency Farmers Marc Richard’s Jewerly
Richard Wight
Insurance 281.258.4109

Steve Trncak, San Jacinto College
Michael West, West & West, LLP

[email protected]

Board of Directors Duran Concepts
Maria Vilma Duran
832.860.8884
Lee Betancourt, Openworks duranconcepts.com
Dave Chawla, Right At Home, Pasadena
Alix Fox, Qualified Properties H+M Industrial EPC
Michael Gilbert, Chevron Phillips Pasadena Plastics Robyn Hall
281.930.8750
Complex hm-ec.com

Denise Jennings, LyondellBasell
Sam Jimenez, McDonald’s

Deborah Moseley, The Bridge
Margie Pena, Pasadena Hispanic Business Council

Ken Phelps, Phelps Insurance
Jeffrey Reich-Hale, Home2Suites by Hilton HOU/PAS

Ryan Stephens, Grand View Funeral Home and

Memorial Park

Melinda Torrison, Meador Staffing Services
Steve Takacs, Surgery Specialty Hospitals of America

Wayne Webb, CommunityBank of Texas
Robert Whitley, Blasingame Whitley, Attorneys at Law

Robert Wills, Silver Eagle Distributors

Ex-Officio Directors

Paul Davis, City of Pasadena Liquid Capital Business
Pedro Garcia, Port of Houston Authority Funding
John Mrozek, Texas Chiropractic College Doug Shaffer
Tammie Nielsen, Commisioner Jack Morman Harris 713.269.4729
liquidcapitalbizfunding.
County Pct. 2 com

Dr. DeeAnn Powell, Pasadena ISD

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Pasadena Chamber of Commerce | Chambergram March, 2017

Ribbon Cuttings - Continued

Espili Dental Bush’s Chicken
Cameron Javadi Julia Zuppan
713.487.3060 785.404.2210
[email protected] bushschicken.com

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Pasadena Chamber of Commerce | Chambergram March, 2017

2017 State of the City Address

Announcing 2017 Business of the Year

On Thursday, February 16, 2017, more than 600 individuals gathered at Pasadena Convention Center for the Pasade-
na Chamber’s Annual State of the City Address where the 2017 Business of the Year was announced. Nelly Quijano &
Mariselle Quijano McDonald’s Owners were named 2017 Business of the Year by the Pasadena Chamber of Commerce.

“This award means the world to me not only because we work in Pasadena, but because I’m from Pasadena,” said
Mariselle Quijano on accepting the award. Nelly Quijano moved from New York to Pasadena in 1984 opening their first
McDonald’s franchise. Today Nelly and daughter Mariselle Quijano, own 27 restaurants in Pasadena, Houston, La Porte,
Friendswood, Webster, League City, Pearland and Galena Park.

Besides the numerous awards the Quijano’s received both through the McDonald’s corporation and as individuals in our
city, their direct involvement with community matters is held in high regards. Awards such as the McDonald’s
Regional Strategic Leadership Team, Customer Satisfaction Regional Pillar Leads, Paul Schrage Marketing Excellence
Award, Golden Arch Award, People First Award, the Streetfighter Award, and many other certainly set them apart from
most businesses.

Personally, Nelly and Mariselle were recognized within the Pasadena Independent School district with the PISD
Distinguished Citizen Award and Distinguished Alumni Award respectively. In 2014, Mariselle was also named The
Pasadena Chamber’s Citizen of the Year, the highest honor provided to an individual in Pasadena. When asked to explain
their inspiration and motivation for business excellence and community service, the Quijanos responded by saying,
“We’ve always believed in playing an active role in our community. Education has been and continues to be very
important to us and a privilege to serve alongside.” Mariselle is a product of PISD and proud to currently serve as a
PISD Board Trustee and as a part of several scholarship judging committees. McDonald’s is also the title sponsor for the
premier Texas Invitational Basketball Tournament where proceeds go directly to the PISD Education Foundation to use
towards funding classroom grants. In 2016, they began “McTeachers Nights” where all proceeds are donated to the PISD
Education Foundation and has the potential to raise over $45,000 in charitable dollars.

Active participants with the City of Pasadena as well they recently donated $10,000 towards the purchase of additional
protection for the Pasadena Police Officers. In their minds, there was no hesitation to give and when the opportunity
came forward, it was an automatic, ‘YES!’ The Quijano’s’ shared, “We are so proud to have grown up in Pasadena, feel
blessed to be residents of Pasadena, and having businesses here has certainly made our dreams come true allowing us
to give back to the city. Our relationship with all aspects of Pasadena and the surrounding areas is truly an honor!”

Mariselle was nominated and chosen as our chamber’s 2014 Citizen of the Year. Considering the Quijano’s involvement
in many area chamber of commerce organizations, the Pasadena Chamber of Commerce is blessed to have them on
their team!

The event was also a great opportunity for both the Chamber and the City of Pasadena to showcase some of the great
things happening in Pasadena. Mayor Johnny Isbell delivered the city’s address talking about all things Pasadena.
“There is so much happening in our city I can’t help but marvel at the changes I’ve seen,” said Mayor Isbell.

Mayor Isbell reflected not only on the accomplishments from 2016 but his entire career. While looking
forward to the future of Pasadena with new businesses opening. Isbell then proceeded to note on all the new
developments the city will start seeing in 2017, including Freddy’s Frozen Custard and Steakburgers, Pappas Bar-B-Q,
Starbucks, Sycamore Grounds Coffee Shop, Bush’s Chicken, Salata, Krispy Kreme and more.

“In my time in office, we’ve done nearly half a billion dollars’ worth of infrastructure projects...thank you for entrusting
this city and its future to me for all these years. It has truly been an honor and privilege” said Mayor Isbell ending the

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Pasadena Chamber of Commerce | Chambergram March, 2017

address.

Following Isbell’s address Chairman of the Board; Kevin Jeter and President/CEO; Cristina Womack presented him with
a paver to be placed at the Pasadena Pet Adoptions Center to not only celebrate his 33 years of serving Pasadena, but
also recognize his love for animals.

Womack then proceeded to present the Chamber’s Annual Report showcasing 2016 accomplishments and successes.
“Hopefully this will help put in perspective the things that your chamber is already doing and things that you are
seeing,” said Womack.

She ended the event as she talked about plans for the Chamber to continue its efforts to connect the
community in ways that have not been done before. “The Pasadena Chamber of Commerce mission is to promote
economic development and community growth to ensure prosperity for all of Pasadena’s businesses and citizens. We
have programs in place to grow an organization committed to connecting our community in new and innovative ways
by introducing new ideas and change,” said Womack.

Pictured from left to right: Pictured from left to right:
Mayor Johnny Isbell, Tammie Neilson, Kevin Jeter, Mayor Johnny Isbell, Cristina Womack
Nelly Quijano, Mariselle Quijano, Beverly
Ferguson, Cristina Womack.

Click HERE to view more pictures
Click HERE to watch Business of the Year video
Click HERE to watch the State of the City Address

Pg. 7

Pasadena Chamber of Commerce | Chambergram March, 2017

Platinum Partner of the Month
John Phelps opened his State Farm Agency in 1962 in the garage
of his home on Strawberry Road. He retired in 2013 after
serving his customers and community, alongside his wife Wynell,
for 51 years. His son, Ken Phelps followed in his father’s footsteps
and has now been a State Farm Agent for 27 years. Phelps
Insurance is a family business with a true family feel. Operating in
the John Phelps Building on Fairmont Parkway, Ken and his staff
of licensed professionals are always on hand to help you with all
of your insurance and financial service needs.

Always offering:
Free insurance quotes - Auto, Homeowners, Renters, Business, Life, Health, etc.

Free Notary Service for Customers
Free Courier Service – If you don’t have time to stop by our office, we’ll come to you!

Platinum Partners

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Pasadena Chamber of Commerce | Chambergram March, 2017

Upcoming Events

Join us for Membership 101 on March 9th to learn how to
maximize your membership investment, RSVP at:

PasadenaChamber.org/Membership101

Join us for our 2017 State of the Precinct Membership
Luncheon will be taking place on Thursday, March 16 at the
Pasadena Convention Center. At this event we’ll be hearing

from Commissioner Jack Morman.
Register online at:

PasadenaChamber.org/StateOfThePrecint

Join our Young Professionals on March 28th to hear from a
distinguised panel of local leaders about their balancing act of

a successful career and healthy lifestyle.
Register for this event at:

PasadenaChamber.org/YoungGuns

Our 6th Annual Rugged Race obstacle course 5K is taking place
on Satuday, April 8th. Be a part of the healthy change and
participate or sponsor this event at:

PasadenaChamber.org/RuggedRace

Pasadena Hispanic Business Council’s Breakfast Mixer

Event Host: Guest Speakers:
Lauren Duplessis; Manager of
Join our Pasadena Hispanic Business Council for their next
Volunteer Engagement Breakfast Mixer on April 12 at Baker Ripley. Come learn about
BakerRipley volunteering opportunities and ways YOU can engage in the

& community! RSVP for the event online at:
Barbara Sitzman;
Volunteer Manager PasadenaChamber.org/PHBC
City of Pasadena
Pg. 9
Volunteer & Community Engagement

Pasadena Chamber of Commerce | Chambergram March, 2017

Upcoming Events - Continued

SAVE THE DATE
Our April Membership Luncheon will be taking place on

Thursday, April 20 at Silver Sycamore.
More information & Registration for this event will open soon!

Our Annual Industrial Appreciation Golf Tournament
is taking place on Monday, May 1 at Timbercreek Golf

Course. Test your swing or sponsor this event.
Register online at:

PasadenaChamber.org/Golf


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Pg. 10

Pasadena Chamber of Commerce | Chambergram March, 2017

Legislative Corner

YOUR

MARCH 28TH Pasadena Pasadena
Mayoral Forum
4:00 - 6:30 PM Convention Center

7902 Fairmont Pkwy
Pasadena, TX 77505

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their experiences and qualifications relative to managing the 2nd largest city in Harris County.

The Pasadena Chamber of Commerce is a politically neutral organization and does not

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We invite you to submit youyroquuetosteioxnesrcfiosretyhoeucrarnigdhidtattoevsottoei.nfo@pasadenachamber.org

prior to the event or #2017MayoralForum via Twitter.

The Pasadena Chamber is finilizing all plans for the forum. Please keep an eye out for an
emailed survey that will be sent to you Monday, March 6. This survey will list questions that
have been submitted by citizens and business leaders in preparation for the forum. The survey
will allow you, our member, to rank the questions in order of importance based on your needs

and expectations for our next Mayor.

FREE Pg. 11

TO THE PUBLIC

Pasadena Chamber of Commerce | Chambergram March, 2017

February Beautification Awards

March 2017
New Bulding of the Month

Space Center Dental

March 2017 March 2017
Renovation of the Month Renovation of the Month
Allstate Insurance - Oscar Meza
Best Storage

If you have any business or residential home in Pasadena that you would like to nominate for a
Beautification Award, please submit the name, address, and contact information. We present businesses

with plaques in the areas of new buildings, building renovations, or property landscaping.

Residential awards are presented for landscaping; however, the award is simply a written notification of
the recognition. We do not visit private homes to present the award.

You may email your nominees to: [email protected]
(Awards are not guaranteed to every nominee and those already recognized may be eliminated.)

Pg. 12

Pasadena Chamber of Commerce | Chambergram March, 2017

Welcome New Members!

• Premium Quality Auto Care Inc. Silver
Malon Rhoads
713-941-6731 • Strawberry Business Park
[email protected] Joe Holzer
713-220-4172
[email protected]

• Forklift Academy, Inc Bronze
713-280-7147 • Postnet
[email protected] 832-721-0475
postnet.com/tx231

• Kicker Insures Me Agency • Zaetric Business Solutions, LLC
281-487-9686 281-298-1878
KickerInsuresMe.com zaetric.com

For more information about membership or to learn more about your member benefits visit:

PasadenaChamber.org

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Pasadena Chamber of Commerce | Chambergram March, 2017

Ambassador Spotlight - Crista Welch

I’m an Independent Sales Director with Mary Kay Cosmetics. My
husband John and I have been married for five years and we have a
four-year old daughter named Alexis. We are members of the First
Baptist Church of Pasadena where we have enjoyed serving in
different ways. One of the things that I did before Mary Kay was
teaching in Pasadena ISD for several years. With Mary Kay I enjoy
enriching women’s lives with complementary pampering sessions using
Mary Kay’s top rated skin care and color cosmetic products.

As a member of the Chamber I have enjoyed meeting many
members of the community at Chamber events. Being an active part
of the Chamber has led to new contacts and customers, enhancing my
growing business. The Chamber and my relationships there mean a
great deal to me personally and professionally. I have personally
enjoyed and professionally benefitted from the Chamber’s networking
opportunities through various events and serving on different
committees.

Business Honor Roll

We applaud these individuals, organizations, and firms that have renewed their financial commitment to the
growth of our community through their continued investment in the chamber. We appreciate each and every
one of you. Congratulations on celebrating your anniversary this month!

5+ Years 10+ Years 25+ Years
Baywood Crossing Rehab Carpet World T & T Construction
Holiday Inn Houston Hobby
Center Oates Industries Inc. 30+ Years
Copper Ridge Apartments Pasadena Ballroom Dixie Chemical

Devon Self Storage 15+ Years 35+ Years
Hampton Inn & Suites Almeda Mall Gulf Coast Educators FCU
PCI Nitrogen, LLC
by Hilton Pasadena R. B. Evereyy & Company National Pro Video
Jimmy Changas Subway Sandwiches & Salads
Mower’s Inc. 55+ Years
Post Oak Bank #18 LyondellBassell-Houston
Turner Industries Group, L.L.C.
Preserve at Baywood Refining
Southern Komfort Kitchen 20+ Years
The Phoenix Design Group, Inc.
The Plaza at San Jacinto
Windshire Apartments

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Pasadena Chamber of Commerce | Chambergram March, 2017

Connecting Your Community

606 Our Mission
Member Businesses & Organizations
To promote economic development and
85NEW MEMBERS 77% community growth to ensure the prosperity
in the last 12 months of Pasadena’s businesses and citizens.
New Member
increase in We are working to
revenue since
CONNECT YOUR COMMUNITY
2014
We also...
Membership Engagement in 2016
Provided 9 student internships
11% Increase in membership in collaboration with PISD,
revenue since 2014 San Jacinto College & UHCL
5% increase in retention revenue
Awarded $9,000 in
Your Chamber hosted 28 scholarships to students
FREE & 18 PAID networking/
Raised $50,000 for the PISD
educational events! Education Foundation &
raised $45,800 for the
968 individuals
attended 78 volunteer Pasadena Police Department

committee meetings Visited 364 members in 1 day
with the help of 75 volunteers
Chamber Ambassadors visited
for “Operation Thank You”
74 new & existing members
& made 127 calls 2016 “Of The Year” Winners
Business: Miles A/C Service
47 Ribbon cuttings/ ground breakings
26 Beautifications awarded to Industry: Houston Area
area businesses Safety Council

Artist: Ms. Edna Pierce
Citizen: Darrell Morrison

LEAD.SERVE.GROW.

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Pasadena Chamber of Commerce | Chambergram March, 2017

2016 EVENTS AT-A-GLANCE

Membership Pasadena Hispanic Young Guns Rugged Race
LUNCHEONS Business Council
(PHBC) “Connecting & Developing 650 Runners
Young Professionals”
66% Since
2015

7 Events 6 Events 7 Events Business Expo

134 Attended 172 Attended 700+ attendees &

1680 Attended 70 vendors
Since
327% Since 50% Since 50% 2015
2015 2015 Taste of the Town
Record attendance
20% Since
2014 * Introduced *Rebranding planned of 3,500 people!
Spanish Translation for 2017

Financial Stewardship Legislative Affairs

2016 Chamber Income 2016 Chamber Expenses 76 Attendees at 2 Lunch 2017 Key Issues
Marketing MISC. MISC. & Learn events
Education &
Strategic Services 3%1% Facilities <1%

Partnerships Contributions 6% Workforce

6% 7 Committee meetings Development
addressing issues critical
10% to Pasadena Economic
Development
52% 16%
33% 50% 8 Position Statements/
Programs Endorsements since 2015 Local
Member & Events Payroll committee inception Government
Renewals

5% Programs 18% 1 Mayoral Forum planned Transportation
& Events in 2017
New Gen Industry &
Members Admin Maritime

Social Update MARKETING SERVICES
Benefitting Our Members
Facebook & Twitter
- 115 utilized chamber information center for visitors
2016 - 184 shared events on website calendar
2015 - 47 took advantage of social media postings
- 8 advertised in newsletter or chamber monthly publications
69 %2014 - 3 shared job postings
INCREASE - 204 upgraded directory listings
- 13 shared their company news on website news page
Instagram LinkedIn
gained averaged August 12 Declared Pasadena Chamber Day
95 20 likes
followers per week 2016 was the beginning of a new era for the chamber as we
launched a new brand!
Web traffic
Connecting Your Community
18,159 total hits
50 % increase in Q4

E-Blasts

106 Emails sent to 3,000 contacts
20% Open & 6% Click rates

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Pasadena Chamber of Commerce | Chambergram March, 2017

Did you know?

You can submit your company’s job listings to be shared on our website. Every month
our website gets hundreds of hits. Help spread the word about available positions
online!

For assistance posting your job listings to our website email:
[email protected] or call 281.487.7871.

Contact Your Chamber

Cristina Womack Suzette McDowell Kirby Gibbs Roni Archer

President/ CEO Marketing & Events Member Services Executive
Coordinator Coordinator Assistant

Follow The Pasadena Chamber of Commerce 4334 Fairmont Parkway
on Social Media! Pasadena, TX 77504

Follow us on FB, Twitter, IG. (Main) 281.487.7871
Like, share, comment, repost! Our Facebook, Twitter (Fax) 281.487.5530
and Instagram pages help us spread the word about
PasadenaChamber.org
all things happening in your community! [email protected]
Are YOU following?
#PasadenaChamber Monday - Friday 8:00 am – 5:00 pm

#ConnectingYourCommunity Pg. 17