Welcome Kit

WELCOME TO
THE TEAM @

"congratulations for
accepting our offer to
join the pre-opening
team of PARKROYAL
Langkawi Resort! I am
sure we will have a
long and successful
journey together"

~GUIDO FARINA

Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel
and property companies with an outstanding portfolio of investment and development properties.

Based in Singapore, Pan Pacific Hotels Group owns and/or manages more than 50 hotels, resorts and serviced suites
including those under development in 31 cities across Asia, Oceania, North America and Europe.

Voted “Best Regional Hotel Chain” by readers in Asia from 2017 to 2021, Pan Pacific Hotels Group comprises three
brands: Pan Pacific, PARKROYAL COLLECTION and PARKROYAL.

Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for
its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.

VISION 2.0

THE TRUSTED GLOBAL
HOSPITALITY GROUP



Upscale Free & Fast Located at
Beachfront Wi-Fi Pantai
Tengah
Resort everywhere Beach

13-minutes' 23-minutes' Walking
drive from drive to distance to
Langkawi Temonyong
International Kuah Town
Night
Airport Market READ MORE

• Superior Room (75) • One Bedroom Ocean View Villa (4)
• Deluxe Room (58) • Two Bedroom Ocean View Villa (2)
• Deluxe Ocean View Room (94) • Three Bedroom Ocean View Villa (1)
• Premier Ocean View (30)
• Signature Ocean with Pool (13)
• Family Suite (6)
• Family Deluxe Suite (6)
• Deluxe Ocean View Suite (9)
• Premier Ocean View Suite (3)
• Two-Bedroom Deluxe Apart. (1)
• Two-Bedroom Premier Ocean View
Suite (3)
• Panaromic Pool Suite (2)
• PARKROYAL Suite (1)

301 GUESTROOMS AND SUITES
7 VILLAS

GARDEN BALLROOM AND 7 FUNCTION ROOMS
FOOD AND BEVERAGE OUTLETS

• Ginger - All Day Dinning
• Lancava - Specialty Restaurant
• Ocean View Lounge

GUEST'S FACILITIES

• Gym
• Suasana Spa
• Jungle Camp (Kid's Club, Activity
Centre, Outdoor Playground)
• Jogging Track/Trail
• 2 Outdoor Infinity Swimming Pools
• Business Centre

MEET YOUR TEAMMATES

GUIDO FARINA PAMELA LEE

GENERAL MANAGER HUMAN CAPITAL

[email protected] [email protected]

GARY LEONG THIRU VIJHAN

FOOD AND BEVERAGE ROOMS

[email protected] [email protected]

DAVID PRAGASAM JEFFRY BIN JAFFAR

SALES AND MARKETING ENGINEERING

[email protected] [email protected]

VACANT KELVIN LEE

FINANCE CULINARY

[email protected]

ONBOARDING

CHECKLIST

These are action items to be accomplished
in your first week at work:

Complete your pre-employment
medical check
Complete the personal particular form
and personal data protection
agreement
Acknowledge and receive a copy of
your job description
Meet with your team leaders and
teammates
Set up your tools and workspace

SYSTEMS AND TOOLS

ONBOARDING KIT ID & ACCESS CARD EMAIL & LOG-IN CLOCK IN/OUT

Swag and supplies Your access to Your access to our Don't forget to clock
to get you started our office internal network in/out

Need help setting up?
EMAIL OUR TECH TEAM

YOUR ROLE

We are dedicated to providing gracious
and dependable hospitality that will bring
out the best in people at every occasion.
Every day, we depend on over 7,000
associates of more than 100 different
nationalities to provide thousands of
guests from all over the world with service
based on our values of – Integrity,
Teamwork, Results, Respect and Creativity.

READ MORE

YOUR LEARNING JOURNEY

Pan Pacific Hotels Group’s eLearning Academy
– U@PPHG is a partnership with eHotelier, to
provide continuous professional development.

PROFESSIONAL CERTIFICATION INDUSTRY COURSES PPHG COURSES

12+ internationally recognized 170+ online hospitality In-house content.
certifications from Certificate courses.
to Diploma level. Third-party / external content.
Courses in all aspects of
All Certifications are endorsed hospitality skills, operations

by The Institute of Hospitality and management.

(UK) providing academic rigor
and global recognition.

Langkawi Info

Also known as the "Jewel of
Kedah"
A duty-free island
Total landmass of the islands is
47,848 hectares
Tropical climate

Langkawi International Airport is
9.5km from Pantai Tengah
Ferry service operates daily from
Kuala Kedah/Perlis
Journey by road from KL to Kuala
Kedah/Perlis takes about six
hours
Journey by rail is available from KL
to Alor Setar and Arau.

Langkawi Do's & Don'ts

Use less plastic Don't Litter especially plastic bags and bottles
Support the efforts of local environmental Don't destroy or move plants, nests, shells,
organizations limestones or corals
Drive with caution and look out for crossing wildlife Don't disturb animals
Enjoy nature Don't buy seashells or coral products as this only
Use the services of responsible local guides encourages unsustainable practices
Respect the rights of animals Don't talk loudy in caves
Respect all races and religion

Langkawi Fun Facts

IT'S AN UNESCO GLOBAL MOST DRAMATIC BRAHMINY KITE
ARCHIPELAGO GEOPARK STATUS ROCK FORMATIONS
Langkawi is home to a
Langkawi is part of an In 2007, Langkawi was ON EARTH species of eagle known
as a brahminy kite
Archipelago of 99 to awarded UNESCO Langkawi affords which is abundant on
the island, and from
104 islands, as some Global Geopark some of the most where it is believed to
have derived its name
of the islands can status, the first in dramatic rock

become covered Southeast Asia. formations on Earth,

depending on the Langkawi UNESCO the result of a half

height of the tide. Global Geopark billion years of

Only four of the 99 comprises ferment and

islands are inhabited: Machinchang cataclysm, from

Langkawi, Tuba, Cambrian Geoforest tectonic uplifting to

Rebak and Dayang Park, Kilim Karst the more mundane,

Bunting Geoforest Park, but over millennia,

Dayang Bunting equally destructive

Marble Geoforest natural forces such as

Park, and Kubang erosion and

Badak BioGeo Trail weathering

LLaannggkkaawwi Pi lPalcaecsetos Etaot Eat

MALAY CUISINE CHINESE CUISINE INDIAN CUISINE OTHER CUISINE

Langkawi Night Jom Makan Raja Indian BObi's Restaurant &
Market Water Garden Hawker Apathaas Cafe (International)
Siti Fatimah Centre
Restaurant Ka Kee Lang Maroush Yellow Cafe (Pizza Bar)
Selera Lubuk Buaya Wonderland Food Taj Mahal Coco's Bistro
Bella Restaurant Store Indian Palace (Western)
Sufra Restaurant Unkaizan (Japanese)
Ikan Ikan Restaurant May Hiang Pom Pom Bar &
@ Four Seasons Weng Fung Seafood
Restaurant (Thai)
Nasi Dagang Pak Fat Mum
The Three AMigos
Malau Putumayo
(Mexican)
Kerisik Restaurant @
Pahn-Thai Restaurant
Laman Padi
(Thai)
Cili Kampung
Ashkim (Turkish)

Langkawi Places to Visit

BEACHES MOUNTAINS WATERFALLS PARKS/DUTY FREE

Pantai Cenang Gunung Raya Telaga Tujuh Langkawi Wildlife
Pantai Tanjung Gunung Mat Waterfalls Park
Rhu Cincang Durian Perangin Pulau Payar Marine
Pantai Tengah Waterfall Park
Datai Bay Temurun Waterfall Langkawi Geopark
Pantai Kok Lubuk Semilang Langkawi Nature
Paradise 101 Waterfall Park
Shark Bay Langkawi Waterfall Crocodile
Beach (Teluk Yu) Adventure Langkawi
Black Sand
Langkawi Legend
Beach (Pantai
Park
Pasir Hitam)
Pantai

PasirTengkorak

Langkawi Places to Rent

The Laguna Century Suria


Perdana
Serviced Istana Condo

Apartment Seri Lagenda

Chogm Villa Taman Bukit

Symphony Indah

Offices and Banking

Road Transport National Registration Maybank
Department (JPJ) Department (JPN)
Address: 5 Jalan Pandak
Address: Kompleks JPJ, Address: Kompleks KDN Mayah 6 Kuah,07000
07000 Kuah Pulau Langkawi, Level 1 & 2, Langkawi, Kedah
Langkawi Kedah. Jalan Padang Matsirat,
Kampung Mata Ayer, Tel: 04-966 6208
Tel: 04-966 7025 Kedah, Jalan Padang
Matsirat, 07000 Langkawi, 35 mins
30 mins Kedah


Tel: 04-966 6330

15-20 mins

DO YOU HAVE PAMELA LEE

ANY QUESTIONS? DIR OF HCD
+6012 495 1700
CALL OUR HCD TEAM, WE WOULD
LOVE TO HELP YOU! VACANT

HR & LEARNING MGR
@

VACANT

HR EXECUTIVE
@