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www.peopleproperty.com.au

Off The Plan Residential

In delivering quality and profitable This means your project and your
developments there is a lot to consider and brand are at risk.
manage. Your
time and expertise should remain focused Our team have the expertise in our
on what is going to deliver you the best professional team to ensure that your
return. brand and
Residential customers are move savvy and settlement risk is mitigated, by managing a
well researched than ever, and their robust communications plan from
expectations around their investment exchange with
decision are high, as they should be. In a your buyers, and ensuring a smooth step
busy market by step settlement process is executed.
you have the opportunity to create a We can assist you with the management of
strong following of loyal buyers, reducing your database, with obtaining referrals,
your resales
settlement risk and marketing and sales and property managements and with the
costs moving forward. entire defects management process.
Rarely are buyers kept well up to date on
the progress of a project nor is the
settlement and
handover process coordinated and owned
by someone capable and experienced.

Let our team become an
extension of your team and offer
a level of service and resourcing
that isn’t practical from an in-
house perspective.

People Property is the only true full
service consultancy group with
experience in Off the Plan
customer care and settlements.

From Sales to Settlement

Own and meet Photo updates Contact by Provide 1 single
every buyer from from site every phone every 6 point of contact
exchange 4 months months for each buyer
Survey sales Ensure Property
Update all Drone updates experience Management
contact from site every conversion
details 4 months Create loyal Find referral
brand followers sales for future
Ensure resale Provide regular for you projects
conversion market updates

Settlement Stage

Work directly Set up a Book and Do key and
with builders series of “Next undertake Pre Manual handover
to set up defects Step” information Settlement with builder
process guides Inspections Run settlement
Coordinate events where
moving in Book settlement Have team on requested
contractors times and the ground as Follow up
and services handover with a “go to” for all defects
Confirm customers customers
Settlement dates
Undertake Follow up
Bank valuation valuations

Why People Property?

Our Team Is Your Team

35 year of experience in sales, marketing
and CRM
A dedicated team provided to you and
your customers who are experienced in
off the plan residential
We understand the value of delivering a
good customer experience to your brand
and bottom line
We have a multi-lingual team and
translation services for all of our key
documents
Can offer services to suit a boutique
developer or a large national sales agency
Right balance of empathy and
commerciality
We understand the added revenue
streams that we can bring to you within
the project
We report to you on a regular basis and
track all feedback
We are collaborative but accountable

Contact Us :

Catherine Maude
Director 0434 182 654
Paul Stern
Director 0425 300 060