Travel House Magazine - Issue 16

TRAVEL

HOUSE
.CO.UK

Welcome to the 16th edition of the Travel House Travel Magazine, where we hope to inspire
you with our amazing articles and look forward to helping you plan your next trip.
It’s hard to believe we’re now halfway through 2019 and we can reflect on what the year has
brought us so far. As Wales’ largest independent travel agency, 2019 has again been a busy year
and one full of growth with our Bridgend branch moving to its new location and thriving. Our
Morriston branch was also shortlisted as one of the top 50 Travel Agencies in the UK which is an
achievement we are very proud of.
The Travel House continues to provide our clients with a huge range of holiday experiences; no
request is too big or too small. We can offer a wide range of holidays from hundreds of tour
operators; this includes our own in-house tour operator – Travel House Holidays.

Key Destinations 8 12 16

4

Mexico – 25 Travel House managers and head office 20
staff head to Mexico on their first long haul managers
conference. From the tropical beaches to ancient Mayan 22
ruins, this conference will certainly go down in history!
Hong Kong – 7 members of Team Travel House take a once HOUSEwww.travelhouse.co.uk TRAVEL
in a lifetime trip to the vibrant and fascinating region of
Hong Kong. Follow us
Dutch Waterways and Tulips – Amy Absalom, Manager .CO.UK
of our Port Talbot branch, takes in the delights of the
Netherlands on a Titan River Cruise onboard MS Bellejour.
Ibiza – Jessica Thomas, Travel Consultant from our Merthyr
Tydfil branch, shares her own experiences of the sunny
island of Ibiza and has a taste of its famous nightlife.
Coach Trips – Managers from our Neath, Pontardawe and
Ammanford branches give us an insight into their local UK
coach trips which we now offer from many of our Travel
House branches.
Lapland – Chloe Haller, Travel Consultant from our Port
Talbot branch tells us in her own words about her Arctic
expedition tour and going in search of the magical Aurora
Borealis.

Fly to your favourite destinations with TUI next summer.
Visit your nearest Travel House branch or call
01792 293743 for more details

TRAVEL

HOUSE
.CO.UK

MEXICO

Key info

Time Difference: 6 hours behind the United
Kingdom
Flight Time: Non-stop flight time is around 10
hours
Currency: Mexican Peso (MXN) US Dollars (USD)
Official languages: Spanish
Airline: TUI Dreamliner
Airport: Birmingham Airport - Cancun
International Airport - Bristol Airport
Hotels Visited: Grand Palladium Costa Mujeres,
TRS Coral, Sensatori, El Dorado, Azul Beach
Resort The Fives, Colonial, Kantenah, White
Sands & TRS Yucatan
Activites: Swimming with Dolphins, Zip Wire
over jungle, Speed Boats
Points of interest: Coco Bongos, Isla Mujeres,
Chichen Itza, Xel Ha Park

Meet the expert...

Lisa Necrews

Branch Manager
Travel House, Morriston

Experience: 10 years
Travelled to: Florida, Dubai
Majorca plus many more
Tel: 01792 518518
Email: [email protected]

Visit travelhouse.co.uk and choose “Meet the team” to
see more of our holiday specialists

COSTA MUJERES,CANCUN
& RIVIERA MAYA

25 Travel House staff venture to Mexico for the biggest Travel House conference yet...

Our managers conference began with a resort which comprised of 2 TRS The following day we had a full day excursion to Isla Mujeres in which the
hotels and a Grand Palladium Hotel. We would be staying in the luxurious whole group participated in. Isla Mujeres is a Mexican island in the
adults only TRS Coral for the next 5 nights. It’s located on the sandy beach of Caribbean Sea located off the coast from Cancún. It’s a location best known
Costa Mujeres which is a short drive from the lively city of Cancun. for its luscious beaches and snorkelling/scuba diving on the surrounding
coral reefs. We sailed to the island on a catamaran which took around
Our luggage was taken to our rooms and our own private butler completed a 30-minutes from Cancun. There are various entry ticket options available
room orientation. We stayed in Junior suites which overlooked the ocean. and, in our package, we had all-inclusive drinks and food. Included activities
There were personal touches such as being able to choose your preferred were swimming with sharks, stingrays and dolphins which was such an
pillow types and even your room scent. We also tailor made our own mini bars amazing experience. There were many restaurants on the island, one of
which is included in your all-inclusive package and is re-stocked daily. which was the Mexican buffet restaurant that we chose to eat in. There are
also hammocks and sun loungers on the island, so you can relax after all the
After we had settled into our rooms, we all met at the Isla Blanca Buffet funfilled activities.
Restaurant which is the main buffet restaurant at TRS Coral. You can find a
fantastic selection of all different foods from around the world here. That evening we enjoyed the Chic Cabaret show at TRS Coral Hotel. This was
a 3-hour long show with a 7-course meal and unlimited drinks. We enjoyed
The next morning was full of excitement as the resort team had arranged for performances from classic 50’s rock all the way up to present day pop.
us to watch a big Wales rugby game at the Xtra time Sports bar. There were
multiple screens and unlimited drinks – a great place for any sports fan. The following morning, we headed for the conference centre in The Village
Following lunch, we had a tour of the rest of the resort which included the for our conference. There were sessions from both Travel House head office
Grand Palladium Hotel, TRS Family Selection and The Village. To travel around and our preferred suppliers who had accompanied us on our trip. New
the whole resort, you can use golf buggies and boats which have several Market Holidays, Do Something Different, Gold Medal and TUI all had
pick-up points across the resort. We also visited the Rafael Nadal tennis sessions that were informative, fun and interactive.
centre which features a Rafael Nadal museum full of trophies and
memorabilia. This is a must for any tennis fan! That night we took a short transfer to Cancun to experience the best
nightspot in Mexico - Coco Bongo! It is a nightclub like no other with an
In the evening we ate at El Gaucho Steak house at TRS Coral. We ended the extraordinary musical mix of performances from flying acrobats, live bands
night in the Sky bar which has a fantastic atmosphere and amazing views of and DJs. You might even spot a familiar face such as Spider-man or The
the sunset over the sea and towards Isla Mujeres. Mask. It really is an immersive experience that needs to be seen to be
believed – it blew us all away.
Our group had 2 optional excursions to choose from the next day; Chichén
Itzá or Xel-Há Park. For those who didn’t opt for the excursions there was a day The next day we checked-out of the TRS Coral and departed for a day of
of leisure to enjoy the hotels spa facilities at Zentropia. hotel site visits from the Karisma Hotels & Resorts Group. This included the
TUI Sensatori Resort in Riviera Cancun, Generations Riviera Maya, El Dorado
For those who chose Chichén Itzá it was an early wakeup call as it is quite a Royale and Azul Beach Resort The Fives. After a tour of the Azul Beach Resort
long journey, taking approximately 3 hours from the Cancun area. The The Fives we checked in as this where we would be stopping for 1 night. We
complex is large and includes a collection of Mayan ruins dominated by the were lucky enough to stay in swim-up rooms which was such a treat! That
famous steeping pyramid known as El Castillo or Temple of Kukulcan. A very night we had dinner and cocktails in the Club 82 wine bar which is a roof top
knowledgeable guide escorted the group to explain about the Mayan culture, bar located at the top of Azul Fives with a specular view.
the significance of the pyramid and the Mayan ruins. Other stops on this
excursion includes a visit to a traditional Mayan village and the Sacred The next morning, we checked out and transferred to our next hotel where
Cenote. we would be staying for the final 2 nights - the TRS Yucatan located in
Riviera Maya. The hotel staff greeted us with big smiles, and we travelled
Xel-Há Park is an aquatic theme park and has a natural aquarium where around the resort again by golf buggy. We stayed in Junior and Swim-Up
hundreds of marine species live such as tropical fish. It’s regarded as one of suites which were huge and featured the added luxuries of our previous TRS
the world’s greatest Natural Wonders. It is located in Riviera Maya and hotel, such as our own butler and room scent.
entrance tickets are around $90. The park is an all-inclusive park that has
activities such as snorkelling, cliff diving, jungle trails and zip wiring included. We enjoyed some free time in the hotel and departed for our evening in
There are also optional activities such as dolphin swimming, snuba Playa del Carmen. We browsed the local markets and bartered with the stall
(snorkelling and scuba) and the manatee encounter which are available at an holders, some of us found some great bargains! For our evening dinner we
extra cost. It’s a fantastic day out for all the family. visited Karen’s restaurant which is one of the best rated restaurants in Playa
del Carmen and served a variety of Mexican dishes. It’s a fun-filled casual
dining experience.

Our last full day in Mexico began with further conference sessions at the TRS
Yucatan. Lunch was at Helios Beach Club which is a restaurant in TRS
Yucatan and was very tasty. In the afternoon we had further site visits of
Palladium Hotel Group including Grand Palladium Colonial, Grand Palladium
Kantenah & Grand Palladium White Sand Resort & Spa.

Our final evening was a private poolside BBQ located on the grounds of the
TRS Yucatan and overlooked the Caribbean Sea. We had our final goodbye
speeches and a live DJ played us through the night. It truly was a wonderful
and relaxed experience to end such a memorable conference.

5

IT’SCOSTA MUJERES GrandPalladiumCostaMujeres PalladiumHotels
EVERYTHING
YOU LOVE

An idyllic destination, exquisite
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in modern rooms and the best
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unforgettable moments at
Grand Palladium Costa Mujeres
Resort & Spa.
No worries with Infinite
Indulgence®. It’s all included.
For more information, please
contact The Travel House
on 01792 293743.

COSTA MUJERES, CANCUN - MEXICO

Mexico • The Dominican Republic
• Jamaica • Brazil • Spain

The Transatlantic Crossing, by Cunard

There is no other experience at sea quite like Cunard. Sail on the world’s only true ocean liner, Queen Mary 2, as she makes her iconic
Transatlantic Crossing to and from New York. Sir Samuel Cunard established the first regular crossing of this famous route in 1847.

Today, only Cunard continues this classic tradition.
We invite you to uncover a truly unique and timeless experience, savouring seven blissful days of indulgence and inspiration at sea, with as

much or as little to do as you please on board this magnificent ocean liner.
Her elegance and scale are like no other. Built to sail the open seas and the strength to cut through the mighty Atlantic. Nestled within her
graceful lines are fifteen restaurants and bars, five swimming pools, a full-sized theatre, a casino, a Canyon Ranch SpaClub®, a 3D cinema,
a full–scale floating planetarium, and the largest dance floor at sea. There are acres of deck space and a traditional promenade deck that

circumnavigates the ship. She even has kennels to accommodate our four-legged guests in style on Transatlantic Crossings.
As you edge away from Southampton or New York, ahead lies the boundless and uninterrupted ocean, days filled with new discoveries and
delights, and nights full of music, dancing, laughter, or peaceful moments that will stay with you forever. Sailing past the Statue of Liberty as

New York’s distinctive skyline frames the backdrop to your occasion is quite simply an experience of a lifetime.
Spend a couple of nights in New York City before or after our cruise or why not book a round-trip and sail home.

7 Night prices starting from £799pp

Westbound Transatlantic Eastbound Transatlantic Roundtrip Transatlantic

Crossing Crossing Crossing

15 Dec 19 - 7 Nights 8 Dec 19 - 7 Nights 24 May 20 - 14 Nights
£799Inside £989Inside £1420Inside
pp pp pp
from from from
Includes flights Includes flights Includes free coach to Southampton or
car parking plus $95 on board credit

For more information or to book, please visit your nearest branch or call 01792 293743 TRAVEL

Terms and conditions - All offers are subject to availability which may be limited. We reserve the right to withdraw offers without prior notice. Fares shown are Cunard HOUSE
Fares and prices are based on two adults sharing an inside stateroom. Prices are subject to change. Cunard full terms and conditions apply. .CO.UK

HONG KONG

Key info

Time Difference: 7 hours ahead of the United
Kingdom
Flight Time: Non-stop flight time is around 12
hours
Currency: Hong Kong Dollar (HKD)
Official languages: Chinese & English
Airline: Turkish Airlines
Airport: Birmingham Airport - Istanbul Airport -
Hong Kong International Airport
Ports Visited: Hotel VIC on the harbour, Hotel
ICON, Dorsett Wanchai Hotel, Iclub Sheung Wan
Hotel, Regal Kowloon Hotel
Tours: Foodie tour of Sham Shui Po, Hong Kong
in a day tour
Points of interest: Victoria Peak, Ladies’ market,
Times Square, Soho

Meet the expert...

Emily Shipton

Branch Manager
Travel House, Carmarthen
Experience: 12 years
Travelled to: Greece, Thailand
New York plus many more
Tel: 01267 221700
Email: [email protected]
Visit travelhouse.co.uk and choose “Meet the team” to
see more of our holiday specialists

HONG KONG & KOWLOON

We were recently given the chance to take 7 of our Travel House Team on a once in a lifetime trip to
the vibrant and fascinating region of Hong Kong.

Six members of Travel House staff and I travelled to Hong Kong via a It is the districts largest shopping mall and has 230 stores with luxury
connection in Istanbul as part of a once in a lifetime educational trip. This fashion outlets with accessories, electronics and toys. Hundreds and
was my first long haul trip and an unforgettable one at that. Destinations thousands of people gather on Time Square to countdown to the New Year
such as Hong Kong are becoming more popular as we find our customers are every 31st December. We visited a rooftop bar called Wooloo Mooloo which
now looking to travel further than they ever have before. has one of the best views in the city. It was fantastic, I enjoyed a cocktail and
took in the breath-taking views of the city.
We flew from Birmingham airport with Turkish Airlines and once checked in
we made our way to the No.1 lounge where we met the airport guru's for a The following morning, we took part in the Hong Kong Foodie tour which is
bite to eat and something to drink. The No.1 lounge in Birmingham was available on Tuesdays, Fridays and Saturdays. A local guide took us on a food
comfortable and I was able to enjoy a wide range of food and drinks. We then trail to explore one of Hong Kong's most fascinating neighbourhoods - Sham
departed from Birmingham where we headed for the Turkish city of Istanbul. Shui Po. We visited 6 eateries specialising in traditional cantonese dishes
which were food hotspots for the locals. We sampled dishes such as rice
Half of our group had business class seats with the others being in economy noodles, pineapple buns, tofu, dumplings and biscuits. My favourite dish was
class seats on the Turkish Airlines flight in order to give everyone the chance the pineapple bun, it was very sweet, and it is a traditional breakfast in Hong
to experience both options. As I was a Business Class passenger, I had Kong. The Foodie tour was an amazing experience and something that I
priority boarding and baggage. The seat pitch for a short haul flight was would recommend to anyone travelling to Hong Kong as you really
phenomenal, we had plentiful legroom and the staff were efficient and made experienced living like one of the locals.
us feel very comfortable ready for the flight ahead. We arrived in Istanbul and
transferred swiftly to the nearby Novotel hotel for some shut eye ready for That evening we checked into Hotel VIC on the Harbour which is a 4-star
the next day. hotel and first impressions of the hotel were amazing. We stayed here for 2
nights and it was my favourite hotel we stayed in. There is a rooftop pool
The next morning, we were awake early in order to explore Istanbul as our overlooking Hong Kong and the views were incredible, this is where most of
flight to Hong Kong was not until 2am the following morning. If you fly with us spent our afternoon relaxing.
Turkish Airlines and have a layover of 6 hours or more, you can benefit from
a free city tour of Istanbul with a local guide, which makes it easy for transit The next morning, we set off for the ‘Hong Kong in a day’ tour where we
passengers to explore the city further. experienced the must-see tourist attractions. We travelled by MTR which is
Hong Kong’s metro line. The highlight of this trip was Victoria Peak which is
The first stop on our tour was the Turkish Airlines flight training centre. This the highest point on Hong Kong Island. You travel to the Peak on one of the
was such a brilliant experience, we got to see first-hand where the meals are world's oldest and most famous trams. Once you reach the top, the views are
prepared, where the flight attendants train and we sat in the flight simulator incredible with the Sky Terrace offering a stunning 360-degree panoramic
where the pilots learn how to fly. Next was the city tour of some fascinating view across Hong Kong.
and historical buildings in Istanbul such as Topkapi Palace Museum, Hagia
Sophia, Sultanahmet Square and the Blue Mosque. My favourite was the We had the evening to ourselves where we headed to the Ladies’ market
Blue Mosque as this is one of the wonders of the world, it was amazing to see. which has over 100 stalls of bargain clothing, accessories and souvenirs. It
was a great chance to practice our haggling skills and one tip we learned
After our full tour of Istanbul was completed, we returned to Istanbul Airport from our Foodie Tour guide was to offer the locals a price with an 8 as this is
and checked into the Turkish Airlines Star Alliance Business Class lounge a lucky number in Chinese culture. One of our group members suitcase broke
which is one of the biggest lounges in the world! They had a wide range of when we arrived in Hong Kong, and they managed buy a brand new one for
hot and cold food and drinks on offer. Along with other benefits such as 150 Hong Kong Dollar which is only about 15-pound sterling.
showers, a virtual golf course, a cinema plus so much more! After a few hours
we made our way to the departure gate for our flight to depart at 2am. Again, We left Hotel VIC on the harbour to check into the 5-star Hotel ICON the next
I was in Business Class and this was the best in-flight experience I had ever morning, which is located on the Kowloon side of Hong Kong. The rooms
had. A ‘flying chef’ came around and took our orders for breakfast and asked were amazing with a wide screen TV with the ability to order room service
what time we would like our meal served. After take-off a cabin steward with their app. You had your own bluetooth speaker, plus a bath with a built
made my seat into a 6-foot bed. I slept for most of the flight and after in TV.
breakfast enjoyed some in-flight entertainment before we landed in Hong
Kong. We also had a site visit of the Regal Kowloon Hotel which was nice and clean
with spacious rooms and they had a good range of different foods to offer
If you hold a UK Passport you can visit Hong Kong for up to 6 months without their guests. We had lunch in one of their buffet restaurants where I tried my
a visa. After clearing passport control, we had a transfer to the Iclub Sheung first ever lobster - I am now a fan!
Wan Hotel where we stayed for 2 nights. The hotel was modern and in a good
location in the business district of Kong Hong Island. Plus, the view I had We arrived back to Hotel ICON where we headed for our rooms to freshen up
from my room was incredible. That evening we headed out for food and in time for our dinner. I required an iron, so I decided to try the room service
drinks in the Soho district to unwind after our long flight. on their app and within 5 minutes of ordering, my iron arrived – brilliant! We
headed to the top floor for dinner at the Above and Beyond restaurant. We
After breakfast we had a day at leisure, so we explored the local area and had a selection of different Cantonese foods; it was all tasty and delicious.
sampled the local foods for lunch in a traditional Cantonese Kitchen. We
tried all sorts of dishes such as dumplings, mala rice, ramen and noodles. It The following morning, we enjoyed the facilities of Hotel ICON such as the
was unlike any food I had tried before! rooftop pool where we all spent the morning relaxing before departing from
the Hotel ICON for our journey home. We caught the airport express from
For dinner that evening we visited the Dorsett Wanchai Hotel in Causeway Kowloon to the airport which took around 20 minutes. We checked in ready
Bay. We were taken on a tour of the hotel and shown different room types. for our journey home with another stop in Istanbul.
The hotel was clean, modern and the staff were friendly. Our dinner was
hosted by the Dorsett Wanchai hotel where we experienced more traditional This trip was truly magical, a once in a lifetime experience where I met
food and drinks, such as octopus, chili cucumbers, crispy pork and squid. My wonderful people and got to do amazing things. I would highly recommend
favourite was the dumplings and the Jasmine tea which is traditionally Hong Kong as it is such an interesting place with so much culture and
served with meals in Chinese culture. different things to see and experience. I hope to visit Hong Kong again one
day as I feel there is still so much more to see, I didn’t even scratch the
After our dinner we visited Times Square which was nearby in Causeway Bay. surface.

9

Spotlight on... Dubai

with Gold Medal and The Travel House

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lounges entertain late into the night.

2020 family holiday

Sofitel Dubai The Palm Resort & Spa HHHHH

3 nights half board from

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Valid for departures 04 Dec 2019. Based on two adults sharing.

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Includes half board upgrade, reduced rates, kids stay per person Dune Safari
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Aquarium and Aquaventure Waterpark £66, Child £56

Includes return flights with Emirates from London Gatwick.
Valid for departures 07 May 2020. Based on two adults & two children sharing.

Reasons to stay at Ask your travel agent for a copy
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● Home to Aquaventure Waterpark, brochure for more information
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● 23 restaurants, bars and lounges
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● Atlantis Kids’ Club for children
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terrace and restaurant

Wavehouse

Terms and conditions: Offer prices are from prices based on number of people sharing specified. Offers include return flights from London Gatwick with Emirates, pre-payable taxes and accommodation. Subject to
availability and change. Offers correct at time of supply. Book by dates apply. Prices advertised are for web bookings. Weekend departure supplements may apply. Holiday deposit terms and conditions apply – full details of
the applicable payment will be given to you at the time of booking. Holidays operated by Gold Medal Travel Group Limited, ATOL protected 2916, ABTA V6805.

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moments to

WINNER - 20 AWARDS Award-winning holidays from the escorted tour specialists

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NETHERLANDS

Key info

Time Difference: 1 hour ahead of the United
Kingdom
Flight Time: 1 hour 20 minutes from Cardiff
Currency: Euro (EUR)
Official languages: Dutch
Airport: Cardiff Airport - Schiphol Amsterdam
Ports Visited: Amsterdam - Hoorn - Enkuinzen -
Zaandam - Amsterdam
Activities: Hoorn - Exploration of Hoorn,
Enkuinzen - Full day visit to Keukenhof Gardens,
Zaandam - visit to village of Zaanse Schans,
Amsterdam - boat tour of Amsterdam canals
followed by coach tour and free time in city
Points of interest: Keukenhoff Gardens, Zaanse
Schans and Amsterdam city overnight with free
time

Meet the expert...

Amy Absalom

Branch Manager
Travel House, Port Talbot
Experience: 18 years
Travelled to: Cuba, Barbados
Thailand plus many more
Tel: 01639 885577
Email: [email protected]
Visit travelhouse.co.uk and choose “Meet the team” to
see more of our holiday specialists

DUTCH WATERWAYS & TULIPS

RIVER CRUISE

Amy from our Port Talbot Branch takes in the delights of the Netherlands on a Titan River Cruise
onboard MS Bellejour

I took part in an educational trip on a Titan River Cruise on the itinerary The following day included a full day’s visit to the Keukenhof Gardens with a
called the Dutch Waterways and Tulips. This is a 5 night cruise onboard MS packed lunch included. Keukenhof Gardens feature endless beds of vibrant
Bellejour to take in the delights of the Netherlands through the country’s tulips, daffodils and hyacinths creating the world’s most magnificent spring
waterways. gardens. The Historical Gardens are a 32-acre showcase of seven million
flowers, themed each year. This year’s theme was "Flower Power" as the
This itinerary is in Titan’s brochure as a no-fly cruise where Titan’s VIP gardens were celebrating their 70 years, so they have gone back in time to
door-to-door travel service collects you from your home, takes you to the the 1970's. The colours were vibrant and beautiful, creating inventive and
channel crossing from Dover to Calais, and onward journey to Amsterdam. dramatic displays. There are various restaurants and food stands serving
You can choose to pay an additional supplement and fly from your local treats such as ice-cream and hotdogs. There are plenty of places to sit if you
airport instead which is the option I experienced. wanted to spend a few hours watching the world go by.

I arrived early at Cardiff Airport to sample the Executive Lounge before That evening we departed Enkhuizen and set sail for Lelystad. Dinner
boarding my KLM flight to Amsterdam Airport. There were plenty of included entertainment which was a surprise visit from offshore - The
continental breakfast items on offer along with a good range of alcoholic Shanty Men. These were retired gentleman whose occupations previously
and non-alcoholic drinks. Our flight left on schedule and included a small were in or around the maritime industry. They sang various songs together
free service on board offering cakes and drinks. Onboard the KLM flight the as a choir and were very good!
seats were comfy and the staff were attentive and pleasant. Once landed,
our group had a private taxi transfer to the Port of Amsterdam. The transfer On the morning of Day 4 we departed for Zaandam. We had free time to do
to the port was approximately 30 minutes from Amsterdam Airport. as we pleased, so I opted to sit on the top Sun Deck where one of the Titan
Tour Managers were entertaining guests with a game of Ladder Golf. I chose
We arrived at the Port of Amsterdam to board the MS Bellejour which is an for the light lunch option which was served in the lounge and this included
exclusive ship to Titan river cruises. It has a Titan rating of 4T and has 90 soup, sandwiches, pasta and a few pastries.
cabins onboard. This ship has been designed to really make the most of
those spectacular river views. There is a bar area and restaurant which both We arrived in Zaandam and took part in an included excursion to the village
feature floor-to-ceiling windows offering panoramic views. There’s a of Zaanse Schans. The village is filled with typical 18th and 19th century
spacious sun deck with wraparound views. Other areas onboard include a Dutch barns and houses. Some of these houses are still lived in by the Dutch
small gym, sauna, relaxation area and library. and the village offers a bakery and restaurant. The highlight of this visit was
the six well-preserved historic windmills that were carefully relocated here.
Light refreshments are available onboard however, the ship was not due to We also visited a museum demonstrating traditional Dutch crafts such as
sail for another few hours, so we had free time to go for lunch in Amsterdam. clog- and cheese-making.
We walked to Central Station which took no longer than 5 minutes from
where the ship was docked. We arrived back to the ship and listened to a disembarkation talk for all
guests advising on where and when they would be collected on the last day.
Following lunch, we returned to the MS Bellejour where we could prepare for Dinner was again delicious and followed by entertainment of a 1960's quiz
dinner whilst the ship began to set sail for the first port of call, Hoorn. We and a singer.
were lucky enough to be invited to join the captain for a welcome drink in the
lounge before dinner. All meals are included onboard along with unlimited The next morning we arrived in Amsterdam. We left the ship for another
wine, beer, soft drinks and mineral water with lunch and dinner. Following a included excursion of a leisurely boat tour of Amsterdam’s 17th century
great first night of entertainment and a delicious meal I headed back to my canals. We cruised around the waterways of Amsterdam which gave us an
cabin. insight into the history of Amsterdam and where the riverbanks are lined
with merchants’ town houses. After the boat tour we were taken by coach for
There are six cabin categories available on MS Bellejour and I stayed in a a tour of the remainder of the city.
Superior cabin which is located on the Rhine Deck. Cabins on the Rhine and
Danube decks feature French balconies, while cabins on the Moselle deck In the afternoon we had free time to explore the quirky capital of
have extra-large porthole windows. My cabin was light, airy and spacious. It Amsterdam. There is time to perhaps visit Anne Frank’s House, the Van Gogh
had spectacular river views from the balcony, an en-suite shower room and Museum or Rembrandt House Museum. We strolled along the canals and
plenty of storage space. stopping in a local cafe for some coffee and cake and watched the world go
by.
The next morning, we docked in Hoorn and I listened to an onboard lecture
about the history and importance of the tulip in the Netherlands. You can Our group retuned to the MS Bellejour and we were lucky to see the MS
then choose to explore the city independently or there is an optional walking Serenade 1, Titan’s other ship which has just had a refurbishment, docked
tour of the compact city of Hoorn. The port and harbour were beautiful, and alongside us. We had a final Gala dinner this evening which included a
our group went out to explore around the city further as it was not too far 7-course dinner. At the end of our meal the staff proceeded to entertain us
from the port. We returned to the ship at around lunch time as we departed with the "Baked Alaska Parade". This is where all the staff come out of the
for the next port which was Enhuinzen. kitchen holding up high baked flaming cakes in one hand and swirling
napkins in the other hand.
For lunch you could either visit the onboard restaurant or opt for a lighter
lunch in the lounge. After lunch we played quoits on the top deck which has On the last day we had an early morning and we travelled to Amsterdam
a seating area where you can take in the river views as you sailed by. In the Airport by private transfer. However, if you opted for the no-fly-cruise your
afternoon you could enjoy afternoon tea in the lounge followed by a cocktail coaches will be waiting for you after breakfast, ready for the return journey
hour where you could sample a choice of 3 cocktails. This night was one of to Calais and Channel crossing. Upon arrival in Dover, your Titan vehicle will
the two Gala dinner evenings. This consisted of a beautiful 7 course dinner be waiting for the journey home.
followed by evening entertainment by a singer.

13



Bella Italia LOW DEPOSIT

Secure your place for just

£50*
pp

Call for details

Italy has so many iconic sights, sounds and tastes that are just begging to be explored!
Discover even more of this amazing country on one of our popular tours and really
immerse yourself in beautiful Italy!

Sirmione, Lake Garda Matera

Colosseum, Rome Florence Puglia Otranto

Picturebook Italy The Delights of Puglia - Italy’s Best Kept Secret

12 days • Prices from £949pp 16 days • Prices from £1399pp

From the shores of Lake Garda, the canals of Venice to Visit Puglia on this idyllic holiday, with its superb climate,
awe-inspiring Rome & the beauty of Sorrento, get a true taste endless olive groves, and the famous Trulli houses.
Departures Sep 2019 to Oct 2020 by coach
of Italy on this grand coach holiday.
Departures Aug 2019 to Oct 2020 by coach • 15 nights hotel with continental breakfast & 13 evening meals
• Excursions & visits: Lake Garda; Rome; Trani; Castellana Grotte;
• 11 nights hotel with continental breakfast & 9 evening meals
• Excursions & visits: Lake Garda; Siena; Tuscany; Rome; Florence & Pisa Alberobello; Ostuni; Matera; Bari; Vieste & Peschici & Ferrara
• Local pick up’s available across the UK
• Local pick up’s available across the UK

Venice Cinque Terre

Torbole sul Garda, Lake Garda Verona Siena Pisa

Lake Garda, Venice & Verona Treasures of Tuscany

9 days • Prices from £759pp 9 days • Prices from £879pp

Enjoy a relaxing coach holiday to Italy and relax on the Explore the Tuscan countryside with its historic cities, 017624
shores of Lake Garda with an 8-night stay with included quaint villages and visit the delightful city of Florence.

excursions to Venice and Verona. Departures Jul 2019 to Oct 2020 by coach

Departures Aug 2019 to Oct 2020 by coach • 8 nights hotel with continental breakfast & 6 evening meals
• Excursions & visits: Florence; Siena & San Gimignano; Lucca & Pisa
• 8 nights hotel with continental breakfast & 6 evening meals
• Excursions & visits: Venice; Verona & the Rhine Valley • Local pick up’s available across the UK
• Local pick up’s available across the UK

*£50 Low deposits excluded on 2019 departures only valid on 2020 departures.

IBIZA

Key info

Time difference: 1 hour ahead of the United
Kingdom
Flight time: Non-stop flight time is around 2
hours
Currency: Euro (EUR)
Official languages: Spanish
Airline: EasyJet
Airport: London Gatwick - Ibiza Airport
Hotels visited: Grand Palladium Palace Resort &
Spa, Hard Rock Ibiza, Grand Palladium White
Island, Grand Palladium Palace, Ushuaïa Ibiza
Beach Hotel, Palladium Don Carlos, Grand
Palladium Palmyra
Points of interest: Opening parties in Ushuaïa,
Hï Ibiza, Café Mambo, Old Town Ibiza

Meet the expert...

Jessica Thomas

Travel Consultant
Travel House, Merthyr
Experience: 2 years
Travelled to: Turkey, Majorca
Hong Kong plus many more
Tel: 01685 386333
Email: [email protected]
Visit travelhouse.co.uk and choose “Meet the team” to
see more of our holiday specialists

THE WHITE ISLE

Jess from our Merthyr branch shares her experiences of a fantastic educational trip to the sunny
island of Ibiza and her taste of its famous nightlife

I have recently returned from a fantastic educational trip to That evening we had a site visit of the Hard Rock Ibiza hotel;
Ibiza courtesy of Palladium Hotel Group. My trip started with this was my favourite hotel. I loved the music by the pool and
an overnight stop at an airport hotel in Gatwick Airport the overall layout of the hotel. I liked the quirkiness of the
ready for my early morning flight. My flight was with Easy Jet hotel where you could see famous costumes of celebrities
after a 2-hour flight I touched down on the sunny island of dotted around the resort such as Elvis Presley and Madonna.
Ibiza. I caught a taxi transfer which took no longer than 5 The rooms were light and modern with a good size balcony
minutes, costing just 5 Euros. for sunbathing. I would certainly stay here on my own
holiday.
I would be staying 3 nights all-inclusive in the Grand
Palladium Palace Resort & Spa in Playa Den Bossa. First After the site visit, we headed back to the Palladium White
impressions of the hotel were fabulous, and the rooms were Island and dined in the buffet restaurant. There was so much
luscious. I checked in, unpacked and headed to the sports selection from Italian - to Oriental - to British dishes, there
bar for a much-needed glass of bubbles. Other members of really was something for everyone. After lunch we had the
the group were arriving throughout the day and that evening at leisure, so I went to watch a Tina Turner tribute
evening we were heading to the opening party of Ushuaïa concert at the Grand Palladium Palace. She was
Ibiza which I was very excited to experience. phenomenal, she sounded just like Tina and really got the
crowd going. After this, our group retired to the sports bar
Ushuaïa is famous for its outdoor clubbing which starts for some drinks and nibbles. The sports bar serves food 24
during daytime and lasts right through to the night. It has hours a day with dishes such as hotdogs and burgers.
pool parties with amazing light shows and performances
from the world's biggest DJ's. After covering myself in glitter The next day we had a full day of site visits after a breakfast
from head to toe I was ready to hit Ushuaïa. Entry to Ushuaïa at the Unexpected Breakfast at Ushuaïa. The Unexpected
during the party season can cost anything between £23 to Breakfast includes items such as doner kebab, full English
£60 per person. We entered Ushuaïa through the VIP and cakes - it was delicious. We continued with a site visit of
entrance as we had an area upstairs in the Sky Lounge where Ushuaïa hotel which is a good choice of hotel to stay in
there was a private bar and dance floor. As soon as we especially if you're travelling with a group of friends or a
arrived, I was itching to dance and headed downstairs to the young couple. It is a newly renovated 5* accommodation,
stage where Peggy Gou was playing. I danced for hours and which is fashionable and very stylish. We saw lots of
loved every minute of it - the best nightclub experience I different room types which had quite unusual names. Such
have ever had! as The Fashion Victim Room, The Anything Can Happen
Suite and The I’m on Top of the World Suite. They were all
After we spent the evening in the opening Ushuaïa party, we very different and had a lot of character. After Ushuaïa we
had tickets to visit Hï Ibiza. This brand new club is situated visited the Palladium Don Carlos. This was a quieter hotel
directly opposite the Ushuaïa Beach Hotel. The starting with spectacular views of the sea.
entry price is from £45 per person but this club is taking
Ibiza by storm! This club is split into two rooms - the club Next, we visited the Grand Palladium Palmyra and I fell in
room which is known for its high-quality sound system. If love with this hotel. It was in the heart of San Antonio right
people are looking for some fresh air, they can explore the on the beach and had beautiful whitewashed rooms. The
nightclubs open areas with a secret garden, glamorous final hotel we visited was the Cala Gracio & Tanit. These
tepees and numerous themed bars. This club is unique as it hotels will be demolished soon and converted to TRS Hotels.
even has someone playing the drums in the toilets! Here you After a day of site visits, we were lucky enough to visit the
can enjoy a clubbing experience like no other. famous Café Mambo for a few drinks. I loved the laid-back
vibe and enjoyed a few Martini’s before heading back to the
The next morning, we had breakfast at Hard Rock Ibiza and a hotel for our evening meal.
site visit of the Grand Palladium White Island and the Grand
Palladium Palace. They both were beautiful and as a guest The last day was a day at leisure as it was the day we were
you can use the facilities at either hotel. There is a main due to fly home. My flight was not until the evening, so I
buffet restaurant at both hotels plus a few a la carte enjoyed a day relaxing by the pool. I also caught a local bus
restaurants too which require a reservation. The bedrooms to Old Town Ibiza to look around the quaint little shops and
in the White Island were slightly more modern than that of view the impressive yachts at the harbour. It was beautiful
the Palace but both had that distinctive purple and lime and broke up the day before my late flight.
green accents.
I can highly recommend this destination for both couples,
After the site visits, I had the afternoon to myself, so I friends and families. Ibiza is a destination worth visiting for
decided to catch some sun by one of the large pools at the the beaches, the marina, fantastic hotels and of course it’s
Grand Palladium Palace. There was music playing in the nightlife. I thoroughly enjoyed my trip to Ibiza with
background and I even decided to play water bingo with the Palladium and would be keen to return for my own holiday as
animation team ‘People of Palladium’ which was great fun. I had such a fantastic time.

17

Landscapes of the Canary Islands

The Canary Islands are a particular gem; four of Spain’s seven major national nature reserves are located among this volcanic
archipelago – the volcanic crater of Mount Teide on Tenerife and Lanzarote’s Timanfaya National Park being just two.

Cruises to the Canary's sunny climate are a big hit with sunbathers and swimmers, who relish its volcanic red, black and white sand
beaches. With its 3,000 hours of sunshine a year, this is the perfect place to enjoy the rays and top up a tan especially when taking into

account its excellent beaches.

With tranquil harbours, verdant palm groves and an excellent climate its no wonder why the Islands are a firm favourite of P&O Cruises

Even better, No More tips

For all P&O Cruises Holidays the discretionary daily Service Charge on board has been removed, which means you can relax
knowing it's all taken care of.

Portugal & Canary Islands

VENTURA N933

17 NOV 2019 | 12 NIGHTS

Southampton - Madeira - La Palma
Gran Canaria - Arrecife de Lanzarote
Lisbon - Southampton

Sea view 250WITH
Select Price from
£
£899 per per cabin to
person spend on board

For more information or to book, please visit your
nearest Travel House branch or call 01792 293743

Terms and conditions - All offers are subject to availability which may be limited. We reserve the right to withdraw offers without prior notice. All prices are based on 2 adults
sharing. Ask staff for further details. Terms and conditions apply.



UK COACH TOURS

Mandy Jones We have been running coach trips from the Travel House Ammanford for several years now and every
year they are proving more popular with our customers. The idea to run day trips from our branch
Branch Manager came after several West End shows came to Wales Millennium Centre in Cardiff. We noticed that
Travel House, Ammanford customers were coming in store and to ask about any coach companies that would provide inclusive
trips to Cardiff to watch these shows. After doing some research, we found that there were no other
Experience: 15 years companies that could offer a pick-up in Ammanford, meaning our customers would have to travel to
Tel: 01269 591591 either Swansea or Llanelli in order to join a coach. This proved quite inconvenient for our customers
Email: [email protected] as even if they were able to get to these locations to join the coach, limited public transport meant
that they would not be able to get back. Therefore, we decided to trial a coach trip ourselves.
Visit travelhouse.co.uk and choose “Meet the
team” to see more of our holiday specialists Our first trip was to see Dirty Dancing the Musical in Cardiff and it turned out to be a huge success.
Since then, we have continued to arrange trips to see on average 2 or 3 shows per year. We have
developed our product range to now include shopping trips, Christmas markets and coach transfers
for pop concerts. Over the next year, I am hoping to develop this further and provide overnight breaks
to offer more variety on our trips.

Our trips are all fully escorted by one of our staff members ensuring a smooth day out for all. We know
our customers want a relaxing day when they board our coach, so having a staff member on hand
ensures that everyone has the correct information about coach stops and journey times given to
them – plus having a contact on hand to call if they are running late or lost also is a big advantage.

Upcoming Trips...

Bath Christmas Market
Sunday1st December2019, £25pp

Birmingham Christmas Market
Saturday14thDecember2019, £29pp

We Will RockYou @ Wales Millennium Centre, Cardiff
Friday17thApril2020, £65pp

Heidi James We started organising Christmas market trips direct from the Travel House Pontardawe
branch over 4 years ago. We had successfully run a number of theatre trips to the Wales
Branch Manager Millennium Centre so thought we would try a Christmas Market trip to see if we would
Travel House, Pontardawe receive any interest. We began with Bath as this is a popular market and turned out to be
a great success with customers saying it should become an annual event. Over the past
Experience: 15 years few years we have also travelled to the Birmingham Christmas markets as well as the
Tel: 01792 830030 Gloucester Quays Christmas markets.
Email: [email protected]
With our coach trips, we travel through the Swansea Valley, starting with a pick-up point
Visit travelhouse.co.uk and choose “Meet the in either Ammanford or Ystradgynlais with numerous other pick up points along the way.
team” to see more of our holiday specialists This means our customers don't have to travel to Neath or Swansea to catch the coach,
which is not always practical for our local customers.

We now run Christmas market coach trips every year. They travel either the last week of
November or the first week of December and often sell out. Our next trip is taking place
Sunday 1st December, where we will be returning to Bath.

Upcoming Trips...

Bath Christmas Market
Sunday1st December2019, £25pp

Les Miserables @ Wales Millennium Centre, Cardiff
Saturday14thDecember2019, £79pp

We Will RockYou @ Wales Millennium Centre, Cardiff
Saturday18thApril2020, £65pp

Sam Gorvett At Travel House Neath we have run Christmas shopping coach trips for the past 6 years
and this year we are going to Birmingham. We have also visited Bath, Cheltenham,
Branch Manager Gloucester Quays, Winchester and Worcester. We use a local coach company and we have
Travel House, Neath one pick up and drop off point which is Neath railway station.

Experience: 15 years Most of our customers are now regular repeat travellers on our Christmas shopping trips,
Tel: 01639 636858 meaning they book as soon as we arrange where our next trip is going to be. Our 2019 trip
Email: [email protected] to Birmingham is already fully booked.

Visit travelhouse.co.uk and choose “Meet the The whole Travel House team from the Neath branch also travel on the trip which usually
team” to see more of our holiday specialists means they fall on a Sunday in December. We always have such a great day out and it’s a
great chance to build relationship with all our customers.

Often on the journey home we hold a free raffle where there are prizes to be won such as
boxes of chocolates or biscuits. Customers always mention that they have had an
amazing day, and we often end the journey home with spontaneous Christmas carols as
everyone is in such high spirits!

“I really look forward to the Christmas trips that Travel House Neath run each year, as to
me it means Christmas has officially arrived! Myself and the ladies in my family usually
go as a girly shopping trip treat. The staff in the Travel House make it so easy to book
and it’s always well organised. The staff that come along make every trip a memorable
one. I love how they join in with us by dressing up in Christmas outfits, playing games,
singing Christmas carols and offering a free raffle. The staff really go out of theirway to
make sure every customer has a fun day out. I’ve already booked my seat for the next
Christmas 2019 trip and the count down has already started!”
Kay Williams, Neath

21

LAPLAND

Key info

Time Difference: 2 hours ahead of the United
Kingdom
Flight Time: Direct flight time is around 3 hours
Currency: Euro (EUR)
Official languages: Finnish and Swedish
Airline: Enter Air
Airport: Exeter Airport - Enontekiö Airport
Hotels Visited: Davvi Arctic Lodge, Davvi
Arctic Star
Activities: Call of the Wild Husky Safari,
Northern Lights Snowmobile Safari
Points of interest: Northern Lights Forest Trek,
Reindeer camp, Karesuando Church
Tours: Northern Lights with Transun

Meet the expert...

Chloe Haller

Travel Consultant
Travel House, Port Talbot
Experience: 15 years
Travelled to: Cyrpus, Krakow
New York plus many more
Tel: 01639 885577
Email: [email protected]
Visit travelhouse.co.uk and choose “Meet the team” to
see more of our holiday specialists

NORTHERN LIGHTS

FINNISH LAPLAND

Chloe from our Port Talbot branch tells us in her own words about her Arctic Circle break and going
in search of the magical Aurora Borealis.

I was lucky enough to take part in a short break to the That night after dinner we went on the Northern
Arctic circle hosted by a tour company called Transun. Lights Forest Trek which is another excursion
This Arctic expedition tour was called ‘Northern included in this tour. We were guided on a walk
Lights’ which has a 3 or 4 night itinerary and I would through the forest to a spectacular viewpoint,
experience the 3 night option. This short break in overlooking the border-village of Karesuando. From
Lapland also includes a selection of exciting Arctic here, you may be lucky enough to witness the
activities and I was most excited to go on the search Northern Lights dancing above the village.
for the Aurora Borealis, which has always been on my Unfortunately, we didn't see any Northern Lights this
travel bucket list! time, but we did see some beautiful views of the
surrounding forest.
There are many options of local airports you can
depart from and I flew from Exeter Airport. I had The following day was an early start for another
access to the Executive Lounge which was great to included excursion - ‘Call of the Wild Husky Safari’.
relax in private and get to know the rest of the group The huskies were adorable, and it was very
before I travelled. I flew with Enter Air and the staff interesting to learn how they behave and are still
were friendly and helpful during the flight which was used by locals as working dogs. Then it was time for
around 3 hours. an unforgettable adventure into the wilderness, on a
sled pulled by a team of beautiful huskies. Two adults
I landed at Enontekio Airport and my transfer was by share a sled and you must hold on tight!
coach which took around 40 minutes to arrive at the
Davvi Arctic Lodge. It is a charming hotel set on a Later in the night we took part in the Northern Lights
quiet hillside in the border-village of Karesuando. My Snowmobile Safari. Driving a snowmobile is like
room was located in the hotel, which was warm, cozy, driving a car, and similar laws apply so a full valid
very clean and spacious with panoramic views over driving license is required. I can't drive but this was no
the snow-covered hillside. The Davvi Artic lodge also problem as two adults share a snowmobile and so I
offers other accommodation options such as Deluxe went as a passenger. With the night sky overhead, we
& Superior hotel rooms along with traditional timber headed out through the wilderness to a vantage
build cabins. It also has other facilities such as a point. Whilst here I was lucky enough to spot the
beautiful restaurant and sauna with a hot tub. fabled and magical Northern Lights! It was truly
breath taking and my favourite part of the trip that I
That night however I would be experiencing an will never forget!
optional extra which is a night in an igloo! Inside the
igloo were beds surrounded by snow and ice, covered I had such a magical and amazing time on this Arctic
in reindeer hides. I surprised myself and slept here all expedition tour with Transun. I would recommend
night as the temperature was around –21c but it was this trip to any customers looking to do something
an extraordinary experience. different. The Northern Lights tour is suitable for
couples, groups, single travellers, but not suitable for
On the second day I visited the Reindeer Camp which children under 12. However, there are many magical
is an included excursion. Here you can pet the winter getaways’ that Travel House can offer for all
Reindeers and learn about herding and lassoing ages including Santa’s Lapland day trips direct from
reindeer from reindeer farmers. Then we ventured Cardiff Airport.
into the wilderness on a reindeer sleigh safari. We
visited Karesuando Church which was featured in the
Coca Cola Christmas Advert. We then visited the
Davvi Arctic Star which is an alternative property that
Transun customers have the option of stay in during
this tour. It is a traditional hotel and it had a very
warm, friendly atmosphere.

23

TRAVEL

HOUSE
.CO.UK

For more information on any of our holidays please contact your local branch of The Travel House

Aberdare Haverfordwest Mumbles
Tel: 01685 874558 Tel: 01437 768860 Tel: 01792 366636

Adelaide Street, Swansea NEW! Killay Neath
Tel: 01792 293743 Tel: 01792 439777 Tel: 01639 636858

Ammanford Llandeilo Park Street, Swansea
Tel: 01269 591591 Tel: 01558 823923 Tel: 01792 475144

Bridgend Llanelli Pontardawe
Tel: 01656 662438 Tel: 01554 778877 Tel: 01792 830030

Brynhyfryd Maesteg Pontardulais
Tel: 01792 472221 Tel: 01656 730500 Tel: 01792 885566

Cardigan Merthyr Port Talbot
Tel: 01239 615060 Tel: 01685 386333 Tel: 01639 885577

Carmarthen Morriston Portishead
Tel: 01267 221700 Tel: 01792 518518 Tel: 01275 845660

Gorseinon TRAVEL
Tel: 01792 899944
HOUSE
www.travelhouse.co.uk .CO.UK

Your Local, Independent Travel Specialists

All Offers are subject to availability which may be limited. We reserve the right to withdraw the offer(s)without notice. Terms and conditions apply. E&OE.