SAA Corporate Brochure

AFRICA’S MOST
AWARDED AIRLINE

THE SAA Comfort is key on our flights. Whether you are travelling Premium
EXPERIENCE Business Class or Economy Class, South African Airways takes
luxury travel to a new level. Our legendary South African warmth and
Whether you are travelling to Africa for that luxury safari, beach escape, hospitality will ensure your flight will be enjoyable. We have created
or business trip, there’s no better choice than to fly on the award- a travel environment that is comfortable and hassle-free, from the
winning airline that knows Africa best, South African Airways. With moment you check-in to the time you arrive at your destination.
over 80 years of service and the most flights to South Africa from the South African Airways is a Star Alliance member, the largest airline
U.S., our customers receive world-class service and an extraordinary alliance in the world. Through Star Alliance, our customers have a
experience as they travel between North America and Africa. more comprehensive choice of flight schedules throughout the globe.
SAA is Africa’s most awarded airline, which includes earning a 4-star In addition, the Star Alliance network gives travelers benefits such as
rating from Skytrax for 14 consecutive years and being named “Best access to over 1,330 destinations as well as 192 countries in airports
Airline in Africa” for 13 consecutive years. all over the world, as well as fare products and air passes.
We’re particularly proud of the unique product experience we offer to The best way to experience the African continent, whether for business
our North American passengers. We are the only carrier to offer daily or pleasure, is with South African Airways.
nonstop service from New York (JFK) to SAA’s Johannesburg hub and
nonstop service from Washington, D.C. (Dulles) to Accra, Ghana or
Dakar, Senegal with continuing service to Johannesburg.
We also have the most extensive route network within Southern
Africa, with connections to over 65 destinations together with
our regional partners SA Express, Airlink and Mango.

PREMIUM
BUSINESS CLASS

When it comes to comfort, we give our Premium Business Class
passengers only the best. With a 5-star sleep rating by Skytrax, SAA’s
180° lie-flat bed, with a 73-inch pitch, cozy duvet and fluffy pillows,
ensures travelers will get a good night’s rest. A built-in massage function
enhances passenger comfort in any seat position.
Every seat is equipped with an individual on-demand audio-visual
entertainment system, offering an extensive menu of movies, television
shows, games, news programs and music stations to choose from.
Delectable starters are just the beginning of the in-flight culinary
experience. All international flights feature four main course options,
suited for travelers in the mood for either a healthy or a hearty meal.
Savory and sweet touches round out the menu, created and customized
by South African celebrity chefs.
All of the meals are paired with the finest award-winning South African
wines, uniquely selected during a yearly wine tasting attended by
renowned judges from around the world.

ECONOMY
CLASS

Travelers in South African Airways’ Economy Class cabin are in
for a first-rate experience, as the airline’s bright, comfortable
cabin offers spacious seating and top-notch amenities. The
Economy Class seats on SAA flights provide plenty of legroom
with up to 34 inches of pitch.
Every seat is equipped with an individual on-demand
entertainment system, offering hours of onboard entertainment.
Travelers can choose from new movie releases, classic favorites,
television series and a comprehensive selection of audio CDs.
Delicious and hearty meals await SAA Economy Class
passengers. Onboard menus are designed to bring the culinary
treasures of South Africa to travelers. All Economy Class meals
are served with complimentary bar service and the finest South
African wines.
Passengers can rest comfortably onboard with a plush pillow
and warm blanket. Individual amenity kits allow our customers
to freshen up during the flight. All of these delights are waiting
on the seats when passengers board. Passengers will arrive at
their destination feeling refreshed and ready to go.

LOUNGES FLYSAA.COM

At our U.S. gateways, our Premium Business Class passengers Flysaa.com is South African Airways’ multilingual online
will enjoy world-class facilities in luxurious lounges. booking portal that offers convenience and fast service to our
In South Africa, our lounges offer luxury, modernity, practicality passengers.
and a touch of opulence. The International Departures Lounge Passengers can save time by using our Online Check-in service
at O.R. Tambo International Airport in Johannesburg is all about which makes it possible to check-in, select your seat and print
luxury, with touches of African décor and design. Features your boarding pass for selected routes, wherever you are. The
include runway views, internet connections and a luggage service opens 24 hours prior to departure and closes one hour
storage area. Travelers can also take advantage of snooze before departure.
rooms, rainfall showers, a cigar lounge, an entertainment area, In the SAA Experience section on flysaa.com, you can find
private boardrooms, a self-service food station, a bar and a information about ticketing, baggage and special assistance.
children’s area. Also on flysaa.com, you can sign up to receive our newsletter
Also at O.R. Tambo International is the Arrivals Lounge, perfect to keep you informed about South African Airways. Topics in
for business travelers headed directly to meetings or passengers our newsletter include the latest SAA product updates, special
waiting for a connection. The lounge offers food and beverage fares being offered, destination information, fun facts, travel
service, showers, clothes pressing service, business center and packages and much more.
a smoker’s lounge. And if you are looking for research information on where you
What’s more, our partnership with Star Alliance provides may be travelling to, our destination guide will give you a clear
access to many top travel lounges across the globe. insight into countries and cities around the world.

WE ARE
WELL CONNECTED

From our hub in Johannesburg, South African Airways offers easy, seamless Today, Airlink is the largest independent regional airline in Southern
connections to more than 20 additional cities throughout Southern and Africa, linking passengers to more small towns, cities and regional centers
East Africa, including Cape Town, Durban and Port Elizabeth. Other easily than any other local airline, Airlink services more than 35 destinations
accessible cities include Windhoek, Namibia; Dar es Salaam, Tanzania; in Southern Africa, utilizing a fleet of Jetstream 41 aircraft, ERJ 135 jet
and Nairobi, Kenya, to name just a few. aircraft and BAe RJ85 aircraft. You’ll be assured of the highest possible
SAA’s network in Africa is further expanded to an additional 30 standard of service whenever and wherever you fly Airlink.
destinations through relationships with three other carriers: Mango, SA CODE SHARE AND INTERLINE CONNECTIONS
Express and Airlink.

Mango has become known as South Africa’s most innovative airline and As a Star Alliance member, South African Airways is able to offer its
is the only African airline to offer on-board WiFi. Operating a uniform fleet customers 1,330 destinations as well as 192 countries and more than
of new generation Boeing 737-800 aircraft, Mango flies between South 18,500 flights daily, including convenient connections from more than
Africa’s major airports including Cape Town, Durban, Johannesburg, 25 cities in the U.S. and 7 cities in Canada through code share service
George, Port Elizabeth and Bloemfontein. In addition, Mango also flies with Star Alliance members United Airlines and Air Canada. Customers
to Zanzibar. can earn and redeem rewards on United’s and Air Canada’s frequent flier
programs.

Our code share flights with JetBlue offer connections on flights between
17 cities in the U.S. and South Africa, via our gateways in New York
and Washington, D.C. In addition, South African Airways has an interline
agreement with Virgin America and American Airlines.

SA Express is one of the fastest growing regional airlines in Africa. Flying
Bombardier CRJ 200, Bombardier CRJ 700 and Bombardier Q400
airplanes, the SA Express route network covers 17 major local and regional
cities in Southern Africa. Customers can expect a comfortable, quality air
travel experience, with the added benefits of frequency, reliability, on-
time departures and unmatched value for money.

OUR GLOBAL
NETWORK

LONDON FRANKFURT
MUNICH

NEW YORK
WASHINGTON, DC

DAKAR HONG KONG
PERTH
COTONOU LAGOS ABUJA
ABIDJAN DOUALA
ACCRA ENTEBBE

LIBREVILLE BRAZZAVILLE NAIROBI
POINTE-NOIRE KINSHASA DAR ES SALAAM

LUANDA NDOLA

LUSAKA LILONGWE
LIVINGSTONE
SÃO PAULO BLANTYRE MAURITIUS
VICTORIA FALLS

WINDHOEK HARARE

JOHANNESBURG MAPUTO

DURBAN
EAST LONDON
CAPE TOWN PORT ELIZABETH

FOR MORE INFORMATION ON SAA PLEASE CALL US OR VISIT OUR WEBSITE:

Reservations/Information: 1-800-722-9675

FOR MORE INFORMATION ON SAA PLEASE CALL US OR VISIT OURGWrEoBuSIpTEs, WSWaWle.FsLY: SAA.COM 1-800-722-4768

South African Airways Canada: 1-800-722-1005
Airways Park, Jones Road Voyager Frequent Flyer Program: 1-800-359-7220

O.R. Tambo International Airport Cargo: 1-800-722-3734

1627, South Africa

Phone: +27 11 978 1111