Prepared by: Paige O'Donnell Page 2/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Hosting Service Agreement
This Hosting Services Agreement (this “Agreement”) is between Rackspace US, Inc (“we” or “Rackspace”) and the customer who
signs below (“you” or “Customer”). Each of the following documents is hereby incorporated by reference in this Agreement:
i. Service Description attached.
ii. Rackspace's General Terms and Conditions found at http://www.rackspace.com/information/legal/generalterms as of the date of
your signature below, including any addenda referenced therein (the "General Terms and Conditions").
iii. Rackspace’s Managed Hosting Terms and Conditions (Intensive) found at
http://www.rackspace.com/information/legal/intensiveterms as of the date of your signature below, including any addenda
referenced therein (the “Product Terms and Conditions”).
iv. Rackspace's product specific terms as selected below and found at the link indicated as of the date of your signature below,
including any addenda referenced therein (the "Product Specific Terms"), in each case only applicable to the Services identified as
subject to such terms in the Services Description:
Bandwidth Pricing found at http://www.rackspace.com/information/legal/bandwidthpricing.
Dedicated Exchange Addendum found at http://www.rackspace.com/information/legal/exchangesd.php.
Test Terms found at http://www.rackspace.com/information/legal/testterms.
Microsoft Hyper-V Powered by Rackspace Microsoft Cloud OS Powered by Rackspace Support Services Terms Conditions found
at http://www.rackspace.com/information/legal/MPC_SLA.
WAF Product Specific Terms found at http://www.rackspace.com/information/legal/wafterms/.
MPC Cloud Platform PLA Requirements found at
http://www.rackspace.com/knowledge_center/article/MPC-Cloud-Platform-PLA-Requirements.
Rackspace RackConnect RegionLink Service Level Guaranty found at
http://www.rackspace.com/information/legal/rackconnect-global-regionlink.
Rackspace DDoS Mitigation Addendum found at http://www.rackspace.com/information/legal/ddosmitigationsubscription.
DBA Services Spheres of Support found at http://www.rackspace.com/information/legal/dbasupport.
Rackspace Database Administration Monitoring Service Level Guaranty found at
http://www.rackspace.com/information/legal/dbamonitoringsla.
SharePoint Service Details found at http://www.rackspace.com/information/legal/sharepointsd.php.
Skype for Business Terms and Conditions found at http://www.rackspace.com/information/legal/skype-for-business-server-terms.
v. Rackspace’s Acceptable Use Policy found at http://www.rackspace.com/information/legal/aup as of the date of your signature
below (the “Acceptable Use Policy”).
Capitalized terms used and not otherwise defined in the documents shall have the meaning given to them in the General Terms and
Conditions. The Agreement constitutes the complete and exclusive agreement between the parties regarding the subject matter and
supersedes and replaces any prior understanding or communication, written or oral. The individual signing represents to Rackspace
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 3/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
that he or she is authorized to sign on behalf of Customer. Customer accepts the terms of the Service Description, the General Terms
and Conditions, the Product Terms and Conditions, the Acceptable Use Policy, the Country Specific Terms (if any), and any other
document or terms referenced above (collectively, the "Hosting Services Agreement").
Accepted by Customer (All Fields Required) Accepted by Rackspace US, Inc
Signature: Signature:
Printed Name: Printed Name:
Job Title: Job Title:
Company: Date:
Date:
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 4/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Services Description
Current Customer Information:
Company Name: SeaWorld Parks & Entertainment, LLC Type of Contract: Upgrade
Term: 36 months
Data Center: Multiple
Service Level: Intensive
Solution Detail:
Option 1
Primary site bulk
Firewall Per Unit Fees Totals Ashburn3 (IAD3)
Quantity Monthly
Setup Monthly Setup
1 $0.00 USD $6,633.23 USD $0.00 USD $6,633.23 USD
• Firewall: Cisco ASA 5585 X ssp40 High Availability QTY: 1
◦ 20Gbps Aggregate, 1,800,000 Concurrent Connections and 120,000 Connections/Second
◦ Stateful packet inspection
◦ Includes 24x7 Monitoring, Rule Changes and 1 Hour Replacement Guarantee
◦ Cisco VPN Access - Client to Site: Five (5) included
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Support: Cisco ASA 5585 X Support QTY: 1
• AnyConnect SSL VPN License: AnyConnect Plus SSL VPN License - ASA 5585 X QTY: 10000
Switch (ToR & Exnet & PrivateNet) Ashburn3 (IAD3)
Per Unit Fees Totals Monthly
$6,463.14 USD
Quantity Setup Monthly Setup
$0.00 USD
6 $0.00 USD $1,077.19 USD
• Connection Type: Networking QTY: 1
• Switch: Cisco 9372TX Switch 48 Port 1/10G QTY: 1
• Support: Cisco 9372TX Switch Support QTY: 1
• Associated To: Firewall
Switch (Regional Connect) Per Unit Fees Totals Ashburn3 (IAD3)
Quantity
Setup Monthly Setup Monthly
$0.00 USD $2,154.38 USD
2 $0.00 USD $1,077.19 USD
• Connection Type: Networking QTY: 1
• Switch: Cisco 9372TX Switch 48 Port 1/10G QTY: 1
• Support: Cisco 9372TX Switch Support QTY: 1
• Associated To: Firewall
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 5/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
RackConnect Additional Connection Services Ashburn3 (IAD3)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
1 $0.00 USD $652.17 USD $0.00 USD $652.17 USD
• Subject to the Rackspace RackConnect RegionLink Service Level Guaranty referenced in the Product Specific Terms section of
the Hosting Services Agreement.
• Network Connection Service: RackConnect RegionLink QTY: 1
◦ Requires at least one additional RCRL Line Item in a different Datacenter
◦ Customer Edge must be Cisco 4948E, Arista 7050, or Cisco Nexus 3064
• Rackspace Datacenter: DFW1 QTY: 1
• Datacenter Connection Speed: 1Gbps Rackspace Connection Datacenter QTY: 1
• VPN Type: L2 VPN QTY: 1
VPN Access Per Unit Fees Totals Ashburn3 (IAD3)
Quantity
Setup One Time Setup One Time
$0.00 USD $130.00 USD
1 $0.00 USD $130.00 USD
• Cisco VPN Access: Cisco VPN Access - Site to Site QTY: 2
◦ 1 Per Site
◦ Fully Managed, Software Updates and Management Included
◦ Software updates available upon request
• Encryption Type: AES Encryption QTY: 1
Load Balancer Per Unit Fees Totals Ashburn3 (IAD3)
Quantity Monthly
Setup Monthly Setup
1 $0.00 USD $5,637.24 USD $0.00 USD $5,637.24 USD
• Load Balancer: F5 BIG-IP 5200v High Availability (Pair Devices) QTY: 2
◦ 12 Gbps ( Max compression is enabled and included )
◦ 21,000 Transactions per second max ( 2048-bit keys; Max throughput is enabled and included )
◦ L4 Throughput: 15 Gbps Inbound, 15 Gbps Outbound, 700,000 Connections per Second
• Support: F5 Big IP 5200v Support QTY: 1
• Appliance Software: LTM QTY: 2
• RackConnect: RackConnect v3 QTY: 1
◦ RackConnect Local Version 3 leverages shared “extenders” to translate Cloud Networks to dedicated VLANs. RackConnect
Local v3 customers can utilize a maximum of 10 Cloud Networks for an aggregated total of 1 Gbps of bandwidth on shared
RackConnect Local v3 extenders. Customers that wish to use more than this have the option to use dedicated RackConnect
Local v3 extenders at additional cost.
◦ Default network bandwidth quality of service per RackConnected Local v3 Cloud Network at the RackConnect Local v3
Extender will be 100 Mbps.
◦ Any bandwidth overages for any dedicated configuration associated with RackConnect Local will be billed at the Cloud
Bandwidth rate set out in your Cloud Terms of Service.
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 6/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Load Balancer Per Unit Fees Totals Ashburn3 (IAD3)
Quantity Monthly
Setup Monthly Setup
1 $0.00 USD $3,169.83 USD $0.00 USD $3,169.83 USD
• Load Balancer: F5 BIG-IP 2000s QTY: 1
◦ 2,000 Transactions per second max. ( 2048-bit keys; Max throughput is enabled and included )
◦ 2.5 Gbps ( Max compression is enabled and included )
◦ L4 Throughput: 2.5 Gbps Inbound, 2.5 Gbps Outbound, 75,000 Connections per Second
• Support: F5 Big IP 2000s Support QTY: 1
• Appliance Software: GTM QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
Fail-Over Network Configuration for HA Per Unit Fees Ashburn3 (IAD3)
Quantity Setup Totals
Setup
1 $0.00 USD
$0.00 USD
• Includes NIC Bonding/Teaming
• Network Connection Service: New Infrastructure QTY: 1
Web Application Firewall Ashburn3 (IAD3)
Monthly
Quantity Setup Per Unit Fees Monthly Setup Totals
One Time One Time
1 $0.00 USD $4,800.00 USD $8,628.29 USD $0.00 USD $4,800.00 USD $8,628.29 USD
• Web Application Firewall: Imperva Web Application Firewall X6500 Gold High Availability (Pair of Devices) QTY: 1
◦ Subject to the Imperva Web Application Firewall Terms referenced in the Product Specific Terms section of the Hosting Services
Agreement.
• Support: Imperva X6500 Support QTY: 1
Rackspace DDoS Mitigation Per Unit Fees Totals Ashburn3 (IAD3)
Quantity Monthly
Setup Monthly Setup
1 $0.00 USD $1,304.35 USD $0.00 USD $1,304.35 USD
• Distributed Denial of Service: Rackspace DDoS Mitigation - Subscription QTY: 1
◦ Continuous monitoring
◦ Includes protection and tuning during attacks
◦ Includes one profile
◦ Subject to the Rackspace DDOS Mitigation Addendum referenced in the Product Specific Terms section of the Hosting Services
Agreement.
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 7/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Alert Logic Threat Manager Per Unit Fees Totals Ashburn3 (IAD3)
Quantity
Setup One Time Setup One Time
$550.00 USD
1 $0.00 USD $550.00 USD $0.00 USD
• Intrusion Detection System: Alert Logic Threat Manager High Capacity QTY: 1
• Intrusion Detection System: Alert Logic Threat Manager Support QTY: 1
• Security Review: Threat Manager Throughput Subscription - 1Gbps - 2Gbps QTY: 1
• Select SSL Decryption Module: SSL Decryption Module QTY: 1
Alert Logic Log Manager Per Unit Fees Totals Ashburn3 (IAD3)
Quantity One Time
Setup One Time Setup
1 $0.00 USD $800.00 USD $0.00 USD $800.00 USD
• Log Manager: Alert Logic Log Manager QTY: 1
◦ First Log Source Included
◦ Dedicated device to collect specified log data
◦ Customizable reporting and data retention
◦ Single centralized view and management of all log data
◦ Monitor log collection activities and alerts you when logs are not being collected at the anticipated rate
• Support: Alert Logic Log Manager Support QTY: 1
• Total Log Sources: 500 Max Log Sources QTY: 1
• Log Review: 500 Max Log Sources for Alert Logic Review QTY: 1
◦ For applicable log types, creates reports mapped to certain PCI - DSS standards ( for more detail please inquire with your
account manager )
◦ Creates a case for each report for audit purposes which you can review later
◦ Identify potential incidents that warrant follow up based on thresholds defined during your configuration, and sends email
notifications to you for review
◦ Daily analysis of event log data for potential incidents such as account lockouts, failed logins, new user accounts and improper
access attempts
• Log Archive: 500 Max Log Sources for Alert Logic Log Review Archive QTY: 1
Managed Security Per Unit Fees Totals Ashburn3 (IAD3)
Quantity Monthly
Setup Monthly Setup
1 $0.00 USD $54,000.00 USD $0.00 USD $54,000.00 USD
• Security Service: Managed Security QTY: 270000
◦ 24x7x365 security monitoring for customer’s Rackspace hosted environment
◦ Includes all tooling necessary to monitor the entire hosted environment
◦ Real-time response based on policies and procedures defined by customer
◦ The quantity represents the total MRR for the customer with Rackspace (excluding security products)
◦ Subject to the Test Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 8/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Compliance Assistance Per Unit Fees Totals Ashburn3 (IAD3)
Quantity Monthly
Setup Monthly Setup
1 $0.00 USD $11,500.00 USD $0.00 USD $11,500.00 USD
• Security Service: Compliance Assistance QTY: 115000
◦ Real-time monitoring for compliance-related changes in a customer’s Rackspace hosted environment
◦ Assistance in designing company-wide compliance-related policies and procedures
◦ Dedicated Rackspace support during compliance audit process
◦ The quantity represents the total MRR for the customer with Rackspace (excluding security products)
◦ Subject to the Test Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
Dual Processor Dedicated Server Haswell for Hyper-V (Cloud OS platform) Ashburn3 (IAD3)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
23 $0.00 USD $1,034.60 USD $0.00 USD $23,795.80 USD
• Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services Terms &
Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement
• Server Platform: Dual Processor Dedicated Server Haswell QTY: 1
• Processor: Intel® Xeon® Processor E5-2680 v3, 30M Cache, 2.5GHz, 12-Core QTY: 2
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Random Access Memory: 128GB - HP QTY: 1
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: HP 300GB 15K SAS 12Gbps 2.5 in a 3.5 Hybrid Carrier QTY: 2
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Support: Server Support - Private Cloud QTY: 1
• Hypervisor License: Core Infrastructure Datacenter QTY: 2
◦ Windows Server Datacenter Edition and System Center Datacenter Edition
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 2
• Backup Agent: Base Backup Agent for Hyper-V QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 5 Week Off-site Retention QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 9/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Dual Processor Dedicated Server Haswell (Exchange) Ashburn3 (IAD3)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
4 $0.00 USD $933.84 USD $0.00 USD $3,735.36 USD
• Server Platform: Dual Processor Dedicated Server Haswell QTY: 1
• Processor: Intel® Xeon® Processor E5-2630 v3, 20M Cache, 2.40 GHz, Octo Core QTY: 2
• Random Access Memory: 128GB - HP QTY: 1
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: HP 600GB 15K SAS 2.5 in a 3.5 Hybrid Carrier QTY: 2
• RAID, Set 2: RAID 0 QTY: 1
• Drive Selection, Set 2: HP 6TB 7.2K SAS 6Gbps 3.5 QTY: 10
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Operating System: Windows Server 2012 R2 Standard - 64Bit QTY: 2
• Support: Server Support QTY: 1
• MBU Subscription: No Backup Included QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 10/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Dual Processor Dedicated Server Haswell (SharePoint - Physical SQL Servers) Ashburn3 (IAD3)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
2 $0.00 USD $2,598.48 USD $0.00 USD $5,196.96 USD
• Server Platform: Dual Processor Dedicated Server Haswell QTY: 1
• Processor: Intel® Xeon® Processor E5-2630 v3, 20M Cache, 2.40 GHz, Octo Core QTY: 2
• Random Access Memory: 128GB - HP QTY: 1
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: HP 300GB 15K SAS 12Gbps 2.5 in a 3.5 Hybrid Carrier QTY: 2
• RAID, Set 2: RAID 5 QTY: 1
• Drive Selection, Set 2: HP 600GB 15K SAS 2.5 in a 3.5 Hybrid Carrier QTY: 3
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Operating System: Windows Server 2012 R2 Standard - 64Bit QTY: 2
• Support: Server Support QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 2
• Backup Agent: Base + SQL Server Backup Agent QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 5 Week Off-site Retention QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
• Database License: Microsoft SQL 2012 Standard Edition QTY: 8
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 11/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Dual Processor Dedicated Server Haswell (Skype - Front Ends) Ashburn3 (IAD3)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
3 $0.00 USD $807.43 USD $0.00 USD $2,422.29 USD
• Server Platform: Dual Processor Dedicated Server Haswell QTY: 1
• Processor: Intel® Xeon® Processor E5-2630 v3, 20M Cache, 2.40 GHz, Octo Core QTY: 2
• Random Access Memory: 128GB - HP QTY: 1
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: HP 300GB 15K SAS 12Gbps 2.5 in a 3.5 Hybrid Carrier QTY: 2
• RAID, Set 2: RAID 5 QTY: 1
• Drive Selection, Set 2: HP 600GB 15K SAS 2.5 in a 3.5 Hybrid Carrier QTY: 3
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Operating System: Windows Server 2012 R2 Standard - 64Bit QTY: 2
• Support: Server Support QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 2
• Expansion Connection: Networking QTY: 1
• Networking Expansion Card: HP Ethernet 1Gb 4-Port 366T PCIe NIC QTY: 1
• Backup Agent: Base Backup Agent QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 5 Week Off-site Retention QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
Switch Per Unit Fees Totals Ashburn3 (IAD3)
Quantity
Setup Monthly Setup Monthly
$0.00 USD $7,227.90 USD
1 $0.00 USD $7,227.90 USD
• Connection Type: dSAN QTY: 1
• Switch: Brocade DS-6520B (8Gbps) QTY: 2
• Support: Brocade DS-6520B (8Gbps) Support QTY: 1
• Additional Ports: Brocade DS-6520B 24 Port Upgrade Kit QTY: 2
• Associated To: Load Balancer
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 12/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Dedicated SAN dSAN - Standard Disk Processor Enclosure DPE Ashburn3 (IAD3)
Per Unit Fees Totals Monthly
$11,290.86 USD
Quantity Setup Monthly Setup
1 $0.00 USD $11,290.86 USD $0.00 USD
• Disk Processing Enclosure: VNX 5600 Disk Processor Enclosure (DPE) QTY: 1
• Support: dSAN - VNX 5600 Support QTY: 1
• Vault Drives: EMC - VNX 2 300GB 15K SAS 2.5inch QTY: 4
• Storage Drives: EMC - VNX 2 200GB 2.5inch EFD SLC QTY: 21
• UltraFlex Front End Fibre Channel: Quad Port 8Gbs FC Optical Front End I/O Module QTY: 2
• UltraFlex Back End IO Modules: Quad Port 6Gbs x 4 Lane SAS Back End I/O Module QTY: 2
• FAST Suite Software License: VNX 5600 FAST Suite License QTY: 1
• Remote Protection Suite: VNX 5600 - Remote Protection Suite QTY: 1
• Associated To: Dual Processor Dedicated Server Haswell for Hyper-V (Cloud OS platform )
• Associated To: Dual Processor Dedicated Server Haswell (Exchange )
• Associated To: Dual Processor Dedicated Server Haswell (SharePoint - Physical SQL Servers)
• Associated To: Dual Processor Dedicated Server Haswell (Skype - Front Ends)
• Associated To: Switch
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 13/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Dedicated SAN dSAN - Custom Expansion Shelf /Additional Drives Ashburn3 (IAD3)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
7 $0.00 USD $1,442.52 USD $0.00 USD $10,097.64 USD
• Additional Disk Array Enclosure (DAE): VNX 5600 Disk Array Enclosure (DAE) QTY: 1
• Support: Expansion Shelf Support QTY: 1
• DAE Size (Form Factor): 25 Disk X 2.5" QTY: 1
• Storage Drive (Slot 1): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
• Storage Drive (Slot 2): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 3): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 4): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 5): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 6): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 7): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 8): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 9): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 10): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 11): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 12): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 13): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 14): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 15): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 16): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 17): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 14/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 18): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 19): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 20): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 21): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 22): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 23): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 24): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Storage Drive (Slot 25): EMC - VNX 2 900GB 10K SAS 2.5inch QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Associated To: Dedicated SAN dSAN - Standard Disk Processor Enclosure DPE
SCOM Advanced Exchange Server Monitoring Per Unit Fees Ashburn3 (IAD3)
Quantity Setup Totals
Setup
4 $0.00 USD
$0.00 USD
• Exchange Server: SCOM Advanced Exchange Server Monitoring QTY: 1
◦ Quantity is Number of Mail and Edge Servers
◦ Microsoft Systems Center Operations Manager (SCOM)
Exchange Server Licensing Per Unit Fees Ashburn3 (IAD3)
Quantity Setup Totals
Setup
7500 $0.00 USD $0.00 USD
• Exchange Server Licensing: Microsoft Exchange Server - 2013 Standard Edition - Customer Provided License QTY: 1
◦ Customer must provide verification of their Microsoft licenses
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 15/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Exchange Server Support Services Ashburn3 (IAD3)
Utility
Per Unit Fees Totals
Quantity Setup Utility Setup
7500 $0.00 USD $1.00 USD $0.00 USD $7,500.00 USD
• Rackspace will check your mail server(s) once a month. You will be billed based on the number of Exchange Server mailboxes
you have at that time, at the Utility Per Unit Rate listed above per mailbox with a minimum charge based on 250 mailboxes
• Exchange Server Installation & Configuration
• Exchange Server Administration
• Exchange Server Troubleshooting, Response, Backup & Restore of Exchange Database
• Exchange Server Architecture Guidance
• SLA Response Time Guarantees: Inapplicable
• Subject to the Dedicated Exchange Addendum referenced in the Product Specific Terms section of the Hosting Services
Agreement.
• Exchange Server Support: Exchange 2013 Support Services QTY: 1
SharePoint Server Product Services Ashburn3 (IAD3)
Utility
Per Unit Fees Totals
Quantity Setup Utility Setup
8 $0.00 USD $400.00 USD $0.00 USD $3,200.00 USD
• Shared Service Provider Administration
• Detailed SharePoint Installation & Configuration
• SharePoint Administration
• SLA Response Time Guaranties Inapplicable
• SharePoint Architectural Guidance
• Subject to the SharePoint Service Details Terms referenced in the Product Specific Terms section of the Hosting Services
Agreement.
• SharePoint Server Support: SharePoint Server Support - Virtual Machine QTY: 1
SharePoint Server Licensing Per Unit Fees Ashburn3 (IAD3)
Quantity Setup Totals
Setup
7500 $0.00 USD $0.00 USD
• Sharepoint Server License: Microsoft SharePoint Server (SPS) - 2013 (Standard) - Customer Provided License QTY: 1
◦ Customer must provide verification of their Microsoft licenses
• Associated To: Dual Processor Dedicated Server Haswell (SharePoint - Physical SQL Servers)
Exchange Server AppRiver Securetide Anti-VirusAnti-Spam Ashburn3 (IAD3)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
7500 $0.00 USD $0.45 USD $0.00 USD $3,375.00 USD
• Exchange Server: AppRiver Securetide Anti-Virus/Anti-Spam QTY: 1
◦ Rackspace will check your mail server(s) once a month to determine the number of mailboxes. If you have added or deleted
mailboxes, we will bill you based on the number of Exchange Server mailboxes you have at that time at a rate of $0.45 per
mailbox.
◦ Subject to the Dedicated Exchange Addendum referenced in the Product Specific Terms section of the Hosting Services
Agreement.
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 16/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Exchange Server ActiveSync Support Per Unit Fees Ashburn3 (IAD3)
Quantity Setup Totals
Setup
7500 $0.00 USD $0.00 USD
• Exchange Server: ActiveSync Support QTY: 1
◦ Quantity is number of mailboxes
◦ Included in Microsoft Exchange Client/Subscriber Access Licensing (CAL/SAL) Provided Under Terms of Microsoft SPLA
Skype for Business Server Licensing Per Unit Fees Ashburn3 (IAD3)
Quantity Setup Totals
Setup
7500 $0.00 USD $0.00 USD
• Skype for Business Server Software Licenses: Skype for Business Server 2013 Standard - Customer Provided License QTY: 1
◦ Customer must provide verification of their Microsoft licenses
Skype for Business Server Support Services Ashburn3 (IAD3)
Utility
Per Unit Fees Totals
Quantity Setup Utility Setup
1 $0.00 USD $7,500.00 USD $0.00 USD $7,500.00 USD
• Skype for Business Server Support Services: Skype for Business Server Support Services QTY: 7500
◦ Skype for Business Server Installation & Configuration
◦ Skype for Business Server Troubleshooting, Response, Backup & Restore of Backend Database
◦ Microsoft Skype for Business Server 2013 (Basic) client and Lync Web App included; other Lync clients available through
Volume Licensing or mobile app stores
◦ SLA Response Time Guarantees: Inapplicable
◦ Subject to the Dedicated Microsoft Skype for Business Server Service Terms referenced in the Product Specific Terms section
of the Hosting Services
◦ Subject to the Dedicated Lync Services Terms and Conditions referenced in the Product Specific Terms section of the Hosting
Services Agreement.
• Skype for Business Server Service Type: Skype for Business Server - Standard Service QTY: 7500
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 17/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Microsoft Cloud Platform Powered By Rackspace Ashburn3 (IAD3)
Utility
Per Unit Fees Totals
Quantity Setup Utility Setup
1 $0.00 USD $1,900.00 USD $0.00 USD $1,900.00 USD
• The Cloud Platform minimum requirements are subject to change and can be found at:
http://www.rackspace.com/knowledge_center/article/architecture-requirements-for-rackspace-private-cloud-powered-by-microsoft
• The compute and storage requirements for the Cloud Platform and additional add-ons are satisfied by the resources of your
Management Nodes and shared storage contracted through Rackspace.
• Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services Terms &
Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement.
• Microsoft Cloud Platform Powered By Rackspace: Microsoft Cloud Platform Powered by Rackspace QTY: 2
◦ Microsoft Cloud Platform - Management Node Support
◦ Quantity is number of Nodes
◦ The compute and storage requirements for the Cloud Platform and additional add-ons are satisfied by the resources of your
Management Nodes and shared storage contracted through Rackspace
◦ Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services
Terms & Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement.
• Base Cloud: Microsoft Cloud Platform - Base Cloud QTY: 1
• Web Sites Cloud Add-On: Microsoft Cloud Platform - Web Sites Cloud Add-on QTY: 1
• Service Bus Add-on: Microsoft Cloud Platform - Service Bus Add-on QTY: 1
• Active Directory Federation Service Add-On: Microsoft Cloud Platform - Active Directory Federation Service Add-on QTY: 1
Microsoft Cloud Platform Server Powered by Rackspace Ashburn3 (IAD3)
Utility
Per Unit Fees Totals
Quantity Setup Utility Setup
1 $0.00 USD $11,500.00 USD $0.00 USD $11,500.00 USD
• Microsoft Private Cloud: Microsoft Cloud Platform Server Powered by Rackspace QTY: 23
◦ Microsoft - Compute Node Support
◦ Quantity is number of Nodes
◦ Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services
Terms & Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement
• Associated To: Dual Processor Dedicated Server Haswell for Hyper-V (Cloud OS platform )
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 18/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Dual Processor Dedicated Server Haswell for Hyper-V (Microsoft HyperV Mgmt Servers) Ashburn3 (IAD3)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
2 $0.00 USD $886.27 USD $0.00 USD $1,772.54 USD
• Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services Terms &
Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement
• Server Platform: Dual Processor Dedicated Server Haswell QTY: 1
• Processor: Intel® Xeon® Processor E5-2630 v3, 20M Cache, 2.40 GHz, Octo Core QTY: 2
• Random Access Memory: 128GB - HP QTY: 1
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: HP 300GB 15K SAS 12Gbps 2.5 in a 3.5 Hybrid Carrier QTY: 2
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Support: Server Support - Private Cloud QTY: 1
• Hypervisor License: Core Infrastructure Datacenter QTY: 2
◦ Windows Server Datacenter Edition and System Center Datacenter Edition
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 2
• Backup Agent: Base Backup Agent for Hyper-V QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 2 Week On-site Retention (Per GB) QTY: 600
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 19/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Single Processor Dedicated Server Haswell (SLQ Monitor, XBr1-2, TestSQL1-2) Ashburn3 (IAD3)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
5 $0.00 USD $1,514.53 USD $0.00 USD $7,572.65 USD
• Server Platform: Single Processor Dedicated Server Haswell QTY: 1
• Processor: Intel® Xeon® Processor E5-2630 v3, 20M Cache, 2.40 GHz, Octo Core QTY: 1
• Random Access Memory: 128GB - HP QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: HP 300GB 15K SAS 12Gbps 2.5 in a 3.5 Hybrid Carrier QTY: 2
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Operating System: Windows Server 2012 R2 Standard - 64Bit QTY: 1
• Support: Server Support QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 1
• Backup Agent: Base + SQL Server Backup Agent QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 56 Week Off-site Retention QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
• Database License: Microsoft SQL 2012 Standard Edition QTY: 4
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 20/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Single Processor Dedicated Server Haswell (Business Object 1-3 App) Ashburn3 (IAD3)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
3 $0.00 USD $610.96 USD $0.00 USD $1,832.88 USD
• Server Platform: Single Processor Dedicated Server Haswell QTY: 1
• Processor: Intel® Xeon® Processor E5-2630 v3, 20M Cache, 2.40 GHz, Octo Core QTY: 1
• Random Access Memory: 128GB - HP QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: HP 300GB 15K SAS 12Gbps 2.5 in a 3.5 Hybrid Carrier QTY: 2
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Operating System: Windows Server 2012 R2 Standard - 64Bit QTY: 1
• Support: Server Support QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 1
• Backup Agent: Base + SQL Server Backup Agent QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 5 Week Off-site Retention QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 21/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Single Processor Dedicated Server Haswell (Cnode400a-b, Cnode100a-b SQL) Ashburn3 (IAD3)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
4 $0.00 USD $1,514.53 USD $0.00 USD $6,058.12 USD
• Server Platform: Single Processor Dedicated Server Haswell QTY: 1
• Processor: Intel® Xeon® Processor E5-2630 v3, 20M Cache, 2.40 GHz, Octo Core QTY: 1
• Random Access Memory: 128GB - HP QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: HP 300GB 15K SAS 12Gbps 2.5 in a 3.5 Hybrid Carrier QTY: 2
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Operating System: Windows Server 2012 R2 Standard - 64Bit QTY: 1
• Support: Server Support QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 1
• Backup Agent: Base + SQL Server Backup Agent QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 56 Week Off-site Retention QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
• Database License: Microsoft SQL 2012 Standard Edition QTY: 4
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 22/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Single Processor Dedicated Server Haswell (Generic app1-2) Ashburn3 (IAD3)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
2 $0.00 USD $610.96 USD $0.00 USD $1,221.92 USD
• Server Platform: Single Processor Dedicated Server Haswell QTY: 1
• Processor: Intel® Xeon® Processor E5-2630 v3, 20M Cache, 2.40 GHz, Octo Core QTY: 1
• Random Access Memory: 128GB - HP QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: HP 300GB 15K SAS 12Gbps 2.5 in a 3.5 Hybrid Carrier QTY: 2
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Operating System: Windows Server 2012 R2 Standard - 64Bit QTY: 1
• Support: Server Support QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 1
• Backup Agent: Base + SQL Server Backup Agent QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 5 Week Off-site Retention QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 23/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
32GB Single Processor Hex Core Dedicated Server (MyMicros PS1-2, Test micros, QA Ashburn3 (IAD3)
TMM1-2) Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
5 $0.00 USD $552.48 USD $0.00 USD $2,762.40 USD
• Server Platform: 32GB Single Processor Hex Core Dedicated Server QTY: 1
• Processor: Intel® Xeon® Processor E5-2640, 15M Cache, 2.50 GHz, Hex Core QTY: 1
• Random Access Memory: 32GB QTY: 1
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: 300GB 15K SAS 3.5inch QTY: 2
• RAID, Set 2: RAID 5 QTY: 1
• Drive Selection, Set 2: 300GB 15K SAS 3.5inch QTY: 3
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Operating System: Windows Server 2008 R2 Standard Edition - 64Bit QTY: 1
• Support: Server Support QTY: 1
• Backup Agent: Base Backup Agent QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 5 Week Off-site Retention QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 24/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
32GB Single Processor Hex Core Dedicated Server (MyMicros App1-2, Omnico1-2) Ashburn3 (IAD3)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
4 $0.00 USD $552.48 USD $0.00 USD $2,209.92 USD
• Server Platform: 32GB Single Processor Hex Core Dedicated Server QTY: 1
• Processor: Intel® Xeon® Processor E5-2640, 15M Cache, 2.50 GHz, Hex Core QTY: 1
• Random Access Memory: 32GB QTY: 1
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: 300GB 15K SAS 3.5inch QTY: 2
• RAID, Set 2: RAID 5 QTY: 1
• Drive Selection, Set 2: 300GB 15K SAS 3.5inch QTY: 3
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Operating System: Windows Server 2008 R2 Standard Edition - 64Bit QTY: 1
• Support: Server Support QTY: 1
• Backup Agent: Base Backup Agent QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 5 Week Off-site Retention QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 25/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Single Processor Dedicated Server Haswell (Sql1-2, kronos1-2, xcenter, scenter app1-2) Ashburn3 (IAD3)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
7 $0.00 USD $1,474.50 USD $0.00 USD $10,321.50 USD
• Server Platform: Single Processor Dedicated Server Haswell QTY: 1
• Processor: Intel® Xeon® Processor E5-2630 v3, 20M Cache, 2.40 GHz, Octo Core QTY: 1
• Random Access Memory: 64GB - HP QTY: 1
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: HP 300GB 15K SAS 12Gbps 2.5 in a 3.5 Hybrid Carrier QTY: 2
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Operating System: Windows Server 2012 R2 Standard - 64Bit QTY: 1
• Support: Server Support QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 1
• Backup Agent: Base + SQL Server Backup Agent QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 56 Week Off-site Retention QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
• Database License: Microsoft SQL 2012 Standard Edition QTY: 4
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 26/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Dual Processor Dedicated Server Haswell (DataWarehouse SQL 1-2) Ashburn3 (IAD3)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
2 $0.00 USD $1,082.18 USD $0.00 USD $2,164.36 USD
• Server Platform: Dual Processor Dedicated Server Haswell QTY: 1
• Processor: Intel® Xeon® Processor E5-2637, v3 15M Cache,3.50GHz Quad Core QTY: 2
• Random Access Memory: 512GB - HP QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: HP 300GB 15K SAS 12Gbps 2.5 in a 3.5 Hybrid Carrier QTY: 2
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Operating System: Windows Server 2012 R2 Standard - 64Bit QTY: 2
• Support: Server Support QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 2
• Backup Agent: Base + SQL Server Backup Agent QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 56 Week Off-site Retention QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
EMC RecoverPoint Appliance Per Unit Fees Totals Ashburn3 (IAD3)
Quantity Monthly
Setup Monthly Setup
1 $0.00 USD $1,035.96 USD $0.00 USD $1,035.96 USD
• EMC RecoverPoint Appliance: EMC RecoverPoint Appliance QTY: 2
◦ Dedicated SAN arrays being replicated by RPA's must have the software license "Remote Protection Suite"
• Connected dSAN Array (Local DC): Local DC: IAD3 QTY: 1
• EMC RecoverPoint Appliance Replication Partner DC: Replication Partner DC: DFW1 QTY: 1
• Associated To: Dedicated SAN dSAN - Standard Disk Processor Enclosure DPE
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 27/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Rackspace Tiered DBA Account Service Ashburn3 (IAD3)
Utility
Per Unit Fees Totals
Quantity Setup Utility Setup
1 $0.00 USD $3,300.00 USD $0.00 USD $3,300.00 USD
• 24x7x365 access to DBA Services
• Subject to the DBA Services Spheres of Support referenced in the Product Specific Terms section of the Hosting Services
Agreement
• Rackspace Tiered Account Service: Rackspace Tiered DBArchitect Account Service on Dedicated for MS SQL QTY: 1
Rackspace Tiered DBA Device Service Ashburn3 (IAD3)
Utility
Per Unit Fees Totals
Quantity Setup Utility Setup
48 $0.00 USD $175.00 USD $0.00 USD $8,400.00 USD
• Quantity is the number of VM, Managed Cloud or physical database servers
• Subject to the DBA Services Spheres of Support referenced in the Product Specific Terms section of the Hosting Services
Agreement
• Rackspace Tiered Device Service: Rackspace Tiered DBArchitect Device Service on Dedicated for MS SQL QTY: 1
• Monitoring Agent: SCOM QTY: 1
• Associated To: Dual Processor Dedicated Server Haswell (SharePoint - Physical SQL Servers)
• Associated To: Single Processor Dedicated Server Haswell (SLQ Monitor, XBr1-2, TestSQL1-2)
• Associated To: Single Processor Dedicated Server Haswell (Cnode400a-b, Cnode100a-b SQL)
• Associated To: Single Processor Dedicated Server Haswell (Sql1-2, kronos1-2, xcenter, scenter app1-2)
• Associated To: Dual Processor Dedicated Server Haswell (DataWarehouse SQL 1-2)
Custom Rackspace Managed MBU Infrastructure Ashburn3 (IAD3)
Per Unit Fees Totals Monthly
$7,118.86 USD
Quantity Setup Monthly Setup
$0.00 USD
1 $0.00 USD $7,118.86 USD
• Managed Backup: Rackspace Managed MBU 5-Week Offsite Backups QTY: 1
• Total Managed Backup: 5-Week Offsite GB's QTY: 81920
Custom Rackspace Managed MBU Ashburn3 (IAD3)
Per Unit Fees Totals Monthly
Monthly $4,796.14 USD
Quantity Setup Setup
$0.00 USD
1 $0.00 USD $4,796.14 USD
• Managed Backup: Rackspace Managed MBU 56-Week Offsite Backups QTY: 1
• Total Managed Backup: 56-Week Offsite GB's QTY: 10240
Primary-Virtual Machines
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 28/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Hyper-V VM (Windows - Licensed by Host) Ashburn3 (IAD3)
Utility
Per Unit Fees Totals
Quantity Setup Utility Setup
11 $0.00 USD $145.90 USD $0.00 USD $1,604.90 USD
• Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services Terms &
Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement
• Virtual Machine Support: Virtual Machine Support QTY: 1
• Operating System: Windows Server 2008 R2 Enterprise Edition - 64Bit - Host Based License - Virtual Machine QTY: 1
• vRam: vRAM (MB) QTY: 12288
• vCPUs: vCPU - Single Core QTY: 1
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• vDisk: vDisk (GB) QTY: 60
• vDisk: vDisk (GB) QTY: 101
• Backup Agent: Base + SQL Server Backup Agent - Virtual Machine QTY: 1
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• Database Licensing: Microsoft SQL 2012 Standard Edition - Host Based License - Virtual Machine QTY: 1
Hyper-V VM (Windows - Licensed by Host) Ashburn3 (IAD3)
Utility
Per Unit Fees Totals
Quantity Setup Utility Setup
19 $0.00 USD $145.90 USD $0.00 USD $2,772.10 USD
• Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services Terms &
Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement
• Virtual Machine Support: Virtual Machine Support QTY: 1
• Operating System: Windows Server 2008 R2 Enterprise Edition - 64Bit - Host Based License - Virtual Machine QTY: 1
• vRam: vRAM (MB) QTY: 24576
• vCPUs: vCPU - Single Core QTY: 2
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• vDisk: vDisk (GB) QTY: 60
• vDisk: vDisk (GB) QTY: 465
• Backup Agent: Base + SQL Server Backup Agent - Virtual Machine QTY: 1
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• Database Licensing: Microsoft SQL 2012 Standard Edition - Host Based License - Virtual Machine QTY: 1
Hyper-V VM (Windows - Licensed by Host) Ashburn3 (IAD3)
Utility
Per Unit Fees Totals
Quantity Setup Utility Setup
4 $0.00 USD $145.90 USD $0.00 USD $583.60 USD
• Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services Terms &
Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement
• Virtual Machine Support: Virtual Machine Support QTY: 1
• Operating System: Windows Server 2008 R2 Enterprise Edition - 64Bit - Host Based License - Virtual Machine QTY: 1
• vRam: vRAM (MB) QTY: 12288
• vCPUs: vCPU - Single Core QTY: 4
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• vDisk: vDisk (GB) QTY: 60
• vDisk: vDisk (GB) QTY: 112
• Backup Agent: Base + SQL Server Backup Agent - Virtual Machine QTY: 1
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• Database Licensing: Microsoft SQL 2012 Standard Edition - Host Based License - Virtual Machine QTY: 1
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 29/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Hyper-V VM (Windows - Licensed by Host) Ashburn3 (IAD3)
Utility
Per Unit Fees Totals
Quantity Setup Utility Setup
214 $0.00 USD $131.90 USD $0.00 USD $28,226.60 USD
• Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services Terms &
Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement
• Virtual Machine Support: Virtual Machine Support QTY: 1
• Operating System: Windows Server 2008 R2 Enterprise Edition - 64Bit - Host Based License - Virtual Machine QTY: 1
• vRam: vRAM (MB) QTY: 1024
• vCPUs: vCPU - Single Core QTY: 1
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• vDisk: vDisk (GB) QTY: 60
• vDisk: vDisk (GB) QTY: 100
• Backup Agent: Base Backup Agent - Virtual Machine QTY: 1
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
DR Site
Firewall Per Unit Fees Totals Grapevine (DFW1)
Quantity
Setup Monthly Setup Monthly
$2,107.17 USD
1 $0.00 USD $2,107.17 USD $0.00 USD
• Firewall: Cisco ASA 5555 X High Availability (Pair of Devices) QTY: 1
◦ 1000 Mbps Connectivity
◦ 4Gbps Aggregate , 1,000,000 Concurrent Connections and 50,000 Connections/Second
◦ Stateful packet inspection
◦ Includes 24x7 Monitoring, Rule Changes and 1 Hour Replacement Guarantee
◦ Cisco VPN Access - Client to Site: Five (5) included
◦ Standard deployment includes dual power supplies
• Support: Cisco ASA 5555 X Support QTY: 1
• AnyConnect SSL VPN License: AnyConnect Plus SSL VPN License - ASA 5555 X QTY: 5000
VPN Access Per Unit Fees Totals Grapevine (DFW1)
Quantity
Setup One Time Setup One Time
$0.00 USD $65.00 USD
1 $0.00 USD $65.00 USD
• Cisco VPN Access: Cisco VPN Access - Site to Site QTY: 1
◦ 1 Per Site
◦ Fully Managed, Software Updates and Management Included
◦ Software updates available upon request
• Encryption Type: AES Encryption QTY: 1
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 30/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Switch (ToR & Exnet) Per Unit Fees Totals Grapevine (DFW1)
Quantity
Setup Monthly Setup Monthly
$0.00 USD $4,308.76 USD
4 $0.00 USD $1,077.19 USD
• Connection Type: Networking QTY: 1
• Switch: Cisco 9372TX Switch 48 Port 1/10G QTY: 1
• Support: Cisco 9372TX Switch Support QTY: 1
• Associated To: Firewall
Switch (Regional) Per Unit Fees Totals Grapevine (DFW1)
Quantity
Setup Monthly Setup Monthly
$0.00 USD $2,154.38 USD
2 $0.00 USD $1,077.19 USD
• Connection Type: Networking QTY: 1
• Switch: Cisco 9372TX Switch 48 Port 1/10G QTY: 1
• Support: Cisco 9372TX Switch Support QTY: 1
• Associated To: Firewall
Load Balancer Per Unit Fees Totals Grapevine (DFW1)
Quantity Monthly
Setup Monthly Setup
1 $0.00 USD $1,871.73 USD $0.00 USD $1,871.73 USD
• Load Balancer: F5 BIG-IP 2200s QTY: 1
◦ 2.5 Gbps ( Max compression is enabled and included )
◦ 4,000 Transactions per second max. ( 2048-bit keys; Max throughput is enabled and included )
◦ L4 Throughput: 2.5 Gbps Inbound, 2.5 Gbps Outbound, 150,000 Connections per Second
• Support: F5 Big IP 2200s Support QTY: 1
• Appliance Software: LTM QTY: 1
• RackConnect: RackConnect v3 QTY: 1
◦ RackConnect Local Version 3 leverages shared “extenders” to translate Cloud Networks to dedicated VLANs. RackConnect
Local v3 customers can utilize a maximum of 10 Cloud Networks for an aggregated total of 1 Gbps of bandwidth on shared
RackConnect Local v3 extenders. Customers that wish to use more than this have the option to use dedicated RackConnect
Local v3 extenders at additional cost.
◦ Default network bandwidth quality of service per RackConnected Local v3 Cloud Network at the RackConnect Local v3
Extender will be 100 Mbps.
◦ Any bandwidth overages for any dedicated configuration associated with RackConnect Local will be billed at the Cloud
Bandwidth rate set out in your Cloud Terms of Service.
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 31/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Load Balancer Per Unit Fees Totals Grapevine (DFW1)
Quantity Monthly
Setup Monthly Setup
1 $0.00 USD $3,169.83 USD $0.00 USD $3,169.83 USD
• Load Balancer: F5 BIG-IP 2000s QTY: 1
◦ 2,000 Transactions per second max. ( 2048-bit keys; Max throughput is enabled and included )
◦ 2.5 Gbps ( Max compression is enabled and included )
◦ L4 Throughput: 2.5 Gbps Inbound, 2.5 Gbps Outbound, 75,000 Connections per Second
• Support: F5 Big IP 2000s Support QTY: 1
• Appliance Software: GTM QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• RackConnect: RackConnect v3 QTY: 1
◦ RackConnect Local Version 3 leverages shared “extenders” to translate Cloud Networks to dedicated VLANs. RackConnect
Local v3 customers can utilize a maximum of 10 Cloud Networks for an aggregated total of 1 Gbps of bandwidth on shared
RackConnect Local v3 extenders. Customers that wish to use more than this have the option to use dedicated RackConnect
Local v3 extenders at additional cost.
◦ Default network bandwidth quality of service per RackConnected Local v3 Cloud Network at the RackConnect Local v3
Extender will be 100 Mbps.
◦ Any bandwidth overages for any dedicated configuration associated with RackConnect Local will be billed at the Cloud
Bandwidth rate set out in your Cloud Terms of Service.
Fail-Over Network Configuration for HA Per Unit Fees Grapevine (DFW1)
Quantity Setup Totals
Setup
1 $0.00 USD
$0.00 USD
• Includes NIC Bonding/Teaming
• Network Connection Service: New Infrastructure QTY: 1
Web Application Firewall Grapevine (DFW1)
Monthly
Quantity Setup Per Unit Fees Monthly Setup Totals
One Time One Time
1 $0.00 USD $3,200.00 USD $5,716.98 USD $0.00 USD $3,200.00 USD $5,716.98 USD
• Web Application Firewall: Imperva Web Application Firewall X4500 Gold High Availability (Pair of Devices) QTY: 1
◦ Subject to the Imperva Web Application Firewall Terms referenced in the Product Specific Terms section of the Hosting Services
Agreement.
• Support: Imperva X4500 Support QTY: 1
Alert Logic Threat Manager Per Unit Fees Totals Grapevine (DFW1)
Quantity
Setup One Time Setup One Time
$550.00 USD
1 $0.00 USD $550.00 USD $0.00 USD
• Intrusion Detection System: Alert Logic Threat Manager High Capacity QTY: 1
• Intrusion Detection System: Alert Logic Threat Manager Support QTY: 1
• Security Review: Threat Manager Throughput Subscription - 1Gbps - 2Gbps QTY: 1
• Select SSL Decryption Module: SSL Decryption Module QTY: 1
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 32/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Alert Logic Log Manager Per Unit Fees Totals Grapevine (DFW1)
Quantity One Time
Setup One Time Setup
1 $0.00 USD $800.00 USD $0.00 USD $800.00 USD
• Log Manager: Alert Logic Log Manager QTY: 1
◦ First Log Source Included
◦ Dedicated device to collect specified log data
◦ Customizable reporting and data retention
◦ Single centralized view and management of all log data
◦ Monitor log collection activities and alerts you when logs are not being collected at the anticipated rate
• Support: Alert Logic Log Manager Support QTY: 1
• Total Log Sources: 100 Max Log Sources QTY: 1
• Log Review: 100 Max Log Sources for Alert Logic Review QTY: 1
◦ For applicable log types, creates reports mapped to certain PCI - DSS standards ( for more detail please inquire with your
account manager )
◦ Creates a case for each report for audit purposes which you can review later
◦ Identify potential incidents that warrant follow up based on thresholds defined during your configuration, and sends email
notifications to you for review
◦ Daily analysis of event log data for potential incidents such as account lockouts, failed logins, new user accounts and improper
access attempts
• Log Archive: 100 Max Log Sources for Alert Logic Log Review Archive QTY: 1
Rackspace DDoS Mitigation Per Unit Fees Totals Grapevine (DFW1)
Quantity Monthly
Setup Monthly Setup
1 $0.00 USD $1,304.35 USD $0.00 USD $1,304.35 USD
• Distributed Denial of Service: Rackspace DDoS Mitigation - Subscription QTY: 1
◦ Continuous monitoring
◦ Includes protection and tuning during attacks
◦ Includes one profile
◦ Subject to the Rackspace DDOS Mitigation Addendum referenced in the Product Specific Terms section of the Hosting Services
Agreement.
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 33/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
32GB Single Processor Hex Core Dedicated Server Grapevine (DFW1)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
1 $0.00 USD $3,201.99 USD $0.00 USD $3,201.99 USD
• Server Platform: 32GB Single Processor Hex Core Dedicated Server QTY: 1
• Processor: Intel® Xeon® Processor E5-2640, 15M Cache, 2.50 GHz, Hex Core QTY: 1
• Random Access Memory: 64GB QTY: 1
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: 300GB 15K SAS 3.5inch QTY: 2
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Operating System: Windows Server 2012 R2 Standard - 64Bit QTY: 1
• Support: Server Support QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 2
• Backup Agent: Base + SQL Server Backup Agent QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 56 Week Off-site Retention QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
• Database License: Microsoft SQL 2012 Enterprise Edition QTY: 3
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 34/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Dual Processor Dedicated Server Haswell (Exchange 2013) Grapevine (DFW1)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
4 $0.00 USD $933.84 USD $0.00 USD $3,735.36 USD
• Server Platform: Dual Processor Dedicated Server Haswell QTY: 1
• Processor: Intel® Xeon® Processor E5-2630 v3, 20M Cache, 2.40 GHz, Octo Core QTY: 2
• Random Access Memory: 128GB - HP QTY: 1
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: HP 600GB 15K SAS 2.5 in a 3.5 Hybrid Carrier QTY: 2
• RAID, Set 2: RAID 0 QTY: 1
• Drive Selection, Set 2: HP 6TB 7.2K SAS 6Gbps 3.5 QTY: 10
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Operating System: Windows Server 2012 R2 Standard - 64Bit QTY: 2
• Support: Server Support QTY: 1
• MBU Subscription: No Backup Included QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
Switch (Regional) Per Unit Fees Totals Grapevine (DFW1)
Quantity
Setup Monthly Setup Monthly
$2,185.61 USD
1 $0.00 USD $2,185.61 USD $0.00 USD
• Connection Type: dSAN QTY: 1
• Switch: Brocade DS - 6510B (8Gbps) QTY: 2
• Support: Brocade DS - 6510B (8Gbps) Support QTY: 1
• Associated To: 32GB Single Processor Hex Core Dedicated Server
• Associated To: Dual Processor Dedicated Server Haswell (Exchange 2013 )
• Associated To: Dedicated SAN dSAN - Standard Disk Processor Enclosure DPE
• Associated To: Dual Processor Dedicated Server Haswell for Hyper-V (Microsoft Management Servers)
• Associated To: Dual Processor Dedicated Server Haswell for Hyper-V (Compute Hypervisors)
• Associated To: Single Processor Dedicated Server Haswell (Business Objec App 1-2)
• Associated To: Single Processor Dedicated Server Haswell (Cnode400a-b, Cnode100a-b)
Dedicated SAN dSAN - Standard Disk Processor Enclosure DPE Grapevine (DFW1)
Per Unit Fees Totals Monthly
$7,227.10 USD
Quantity Setup Monthly Setup
$0.00 USD
1 $0.00 USD $7,227.10 USD
• Disk Processing Enclosure: VNX 5400 Disk Processor Enclosure (DPE) QTY: 1
• Support: dSAN - VNX 5400 Support QTY: 1
• Vault Drives: EMC - VNX 2 300GB 15K SAS 2.5inch QTY: 4
• Storage Drives: EMC - VNX 2 200GB 2.5inch FAST VP EFD (eMLC) QTY: 21
• FAST Suite Software License: VNX 5400 FAST Suite License QTY: 1
• Remote Protection Suite: VNX 5400 - Remote Protection Suite QTY: 1
• Associated To: Load Balancer
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 35/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Dedicated SAN dSAN - Standard Expansion Shelf DAE Grapevine (DFW1)
Per Unit Fees Totals Monthly
$7,251.26 USD
Quantity Setup Monthly Setup
$0.00 USD
2 $0.00 USD $3,625.63 USD
• Enclosure Type: VNX 5400 Disk Array Enclosure (DAE) QTY: 1
• Support: Expansion Shelf Support QTY: 1
• DAE Size (Form Factor): 25 Disk X 2.5" QTY: 1
• Storage Drives: EMC - VNX 2 200GB 2.5inch EFD SLC QTY: 25
• Associated To: Dedicated SAN dSAN - Standard Disk Processor Enclosure DPE
SCOM Advanced Exchange Server Monitoring Per Unit Fees Grapevine (DFW1)
Quantity Setup Totals
Setup
4 $0.00 USD
$0.00 USD
• Exchange Server: SCOM Advanced Exchange Server Monitoring QTY: 1
◦ Quantity is Number of Mail and Edge Servers
◦ Microsoft Systems Center Operations Manager (SCOM)
Microsoft Cloud Platform Powered By Rackspace Grapevine (DFW1)
Utility
Per Unit Fees Totals
Quantity Setup Utility Setup
1 $0.00 USD $1,900.00 USD $0.00 USD $1,900.00 USD
• The Cloud Platform minimum requirements are subject to change and can be found at:
http://www.rackspace.com/knowledge_center/article/architecture-requirements-for-rackspace-private-cloud-powered-by-microsoft
• The compute and storage requirements for the Cloud Platform and additional add-ons are satisfied by the resources of your
Management Nodes and shared storage contracted through Rackspace.
• Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services Terms &
Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement.
• Microsoft Cloud Platform Powered By Rackspace: Microsoft Cloud Platform Powered by Rackspace QTY: 2
◦ Microsoft Cloud Platform - Management Node Support
◦ Quantity is number of Nodes
◦ The compute and storage requirements for the Cloud Platform and additional add-ons are satisfied by the resources of your
Management Nodes and shared storage contracted through Rackspace
◦ Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services
Terms & Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement.
• Base Cloud: Microsoft Cloud Platform - Base Cloud QTY: 1
• Web Sites Cloud Add-On: Microsoft Cloud Platform - Web Sites Cloud Add-on QTY: 1
• Service Bus Add-on: Microsoft Cloud Platform - Service Bus Add-on QTY: 1
• Active Directory Federation Service Add-On: Microsoft Cloud Platform - Active Directory Federation Service Add-on QTY: 1
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 36/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Microsoft Hyper-V Server Powered by Rackspace (Compute Hypervisor Support) Grapevine (DFW1)
Utility
Per Unit Fees Totals
Quantity Setup Utility Setup
1 $0.00 USD $2,000.00 USD $0.00 USD $2,000.00 USD
• Microsoft Private Cloud: Microsoft Hyper-V Server - Compute Node Support QTY: 4
◦ Microsoft - Compute Node Support
◦ Quantity is number of Nodes
◦ Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services
Terms & Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement
Dual Processor Dedicated Server Haswell for Hyper-V (Microsoft Management Servers) Grapevine (DFW1)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
2 $0.00 USD $886.27 USD $0.00 USD $1,772.54 USD
• Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services Terms &
Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement
• Server Platform: Dual Processor Dedicated Server Haswell QTY: 1
• Processor: Intel® Xeon® Processor E5-2630 v3, 20M Cache, 2.40 GHz, Octo Core QTY: 2
• Random Access Memory: 128GB - HP QTY: 1
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: HP 300GB 15K SAS 12Gbps 2.5 in a 3.5 Hybrid Carrier QTY: 2
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Support: Server Support - Private Cloud QTY: 1
• Hypervisor License: Core Infrastructure Datacenter QTY: 2
◦ Windows Server Datacenter Edition and System Center Datacenter Edition
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 2
• Backup Agent: Base Backup Agent for Hyper-V QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 2 Week On-site Retention (Per GB) QTY: 600
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 37/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Dual Processor Dedicated Server Haswell for Hyper-V (Compute Hypervisors) Grapevine (DFW1)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
4 $0.00 USD $1,034.60 USD $0.00 USD $4,138.40 USD
• Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services Terms &
Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement
• Server Platform: Dual Processor Dedicated Server Haswell QTY: 1
• Processor: Intel® Xeon® Processor E5-2680 v3, 30M Cache, 2.5GHz, 12-Core QTY: 2
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• Random Access Memory: 128GB - HP QTY: 1
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: HP 300GB 15K SAS 12Gbps 2.5 in a 3.5 Hybrid Carrier QTY: 2
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Support: Server Support - Private Cloud QTY: 1
• Hypervisor License: Core Infrastructure Datacenter QTY: 2
◦ Windows Server Datacenter Edition and System Center Datacenter Edition
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 2
• Backup Agent: Base Backup Agent for Hyper-V QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 5 Week Off-site Retention QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 38/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Single Processor Dedicated Server Haswell (Business Objec App 1-2) Grapevine (DFW1)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
2 $0.00 USD $4,036.05 USD $0.00 USD $8,072.10 USD
• Server Platform: Single Processor Dedicated Server Haswell QTY: 1
• Processor: Intel® Xeon® Processor E5-2630 v3, 20M Cache, 2.40 GHz, Octo Core QTY: 1
• Random Access Memory: 64GB - HP QTY: 1
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: HP 300GB 15K SAS 12Gbps 2.5 in a 3.5 Hybrid Carrier QTY: 2
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Operating System: Windows Server 2012 R2 Standard - 64Bit QTY: 1
• Support: Server Support QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 1
• Backup Agent: Base Backup Agent QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 5 Week Off-site Retention QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
• Database License: Microsoft SQL 2012 Enterprise Edition QTY: 4
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 39/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Single Processor Dedicated Server Haswell (Cnode400a-b, Cnode100a-b) Grapevine (DFW1)
Monthly
Per Unit Fees Totals
Quantity Setup Monthly Setup
4 $0.00 USD $4,067.29 USD $0.00 USD $16,269.16 USD
• Server Platform: Single Processor Dedicated Server Haswell QTY: 1
• Processor: Intel® Xeon® Processor E5-2630 v3, 20M Cache, 2.40 GHz, Octo Core QTY: 1
• Random Access Memory: 128GB - HP QTY: 1
◦ Rackspace does not keep excess stock of this equipment and this Service is not subject to the Deployment Commitment.
Please check with your Sales Representative for additional information.
• RAID, Set 1: RAID 1 QTY: 1
• Drive Selection, Set 1: HP 300GB 15K SAS 12Gbps 2.5 in a 3.5 Hybrid Carrier QTY: 2
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• Operating System: Windows Server 2012 R2 Standard - 64Bit QTY: 1
• Support: Server Support QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 1
• Expansion Connection: dSAN QTY: 1
• dSAN Expansion Card: Single 2-Port Fabric Adapter (1x8Gbps Fibre Channel SFP and 1xEmpty Slot) QTY: 1
• Backup Agent: Base + SQL Server Backup Agent QTY: 1
• MBU Subscription: Unmetered Managed Backup QTY: 1
◦ Captures up to 3000 GB per 24 hours per server
◦ Rackspace - managed shared MBU infrastructure
◦ Flat-rate monthly billing - No overages
◦ Two (2) free restores per server per month
◦ Maximum three (3) sub-clients per server
◦ Unlimited data exclusions - Backup only what you need
◦ Fully-managed configuration changes
◦ Automated and managed backup job failure resolution
◦ Managed Backup configuration and backup history on MyRackspace
◦ Dedicated network connection for backups
◦ Backup and restore times depend on usage of server and network during running process
• MBU Schedule: Weekly Full + Daily Incremental QTY: 1
• MBU Retention Type: 56 Week Off-site Retention QTY: 1
• Bandwidth: 2000GB Bandwidth QTY: 1
◦ Quantity is in GB
◦ Excluding SYD2 Data Center
◦ Subject to the Bandwidth Pricing Terms referenced in the Product Specific Terms section of the Hosting Services Agreement.
• Database License: Microsoft SQL 2012 Enterprise Edition QTY: 4
EMC RecoverPoint Appliance Per Unit Fees Totals Grapevine (DFW1)
Quantity Monthly
Setup Monthly Setup
1 $0.00 USD $1,035.96 USD $0.00 USD $1,035.96 USD
• EMC RecoverPoint Appliance: EMC RecoverPoint Appliance QTY: 2
◦ Dedicated SAN arrays being replicated by RPA's must have the software license "Remote Protection Suite"
• Connected dSAN Array (Local DC): Local DC: DFW1 QTY: 1
• EMC RecoverPoint Appliance Replication Partner DC: Replication Partner DC: IAD3 QTY: 1
• Associated To: Dedicated SAN dSAN - Standard Disk Processor Enclosure DPE
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 40/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Custom Rackspace Managed MBU Grapevine (DFW1)
Per Unit Fees Totals Monthly
Monthly $508.37 USD
Quantity Setup Setup
$0.00 USD
1 $0.00 USD $508.37 USD
• Managed Backup: Rackspace Managed MBU 5-Week Offsite Backups QTY: 1
• Total Managed Backup: 5-Week Offsite GB's QTY: 5850
Custom Rackspace Managed MBU Grapevine (DFW1)
Per Unit Fees Totals Monthly
Monthly $2,014.00 USD
Quantity Setup Setup
$0.00 USD
1 $0.00 USD $2,014.00 USD
• Managed Backup: Rackspace Managed MBU 56-Week Offsite Backups QTY: 1
• Total Managed Backup: 56-Week Offsite GB's QTY: 4300
DR- Virtual Machines
Hyper-V VM (Windows - Licensed by Host) Grapevine (DFW1)
Utility
Per Unit Fees Totals
Quantity Setup Utility Setup
11 $0.00 USD $145.90 USD $0.00 USD $1,604.90 USD
• Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services Terms &
Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement
• Virtual Machine Support: Virtual Machine Support QTY: 1
• Operating System: Windows Server 2008 R2 Enterprise Edition - 64Bit - Host Based License - Virtual Machine QTY: 1
• vRam: vRAM (MB) QTY: 12288
• vCPUs: vCPU - Single Core QTY: 1
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• vDisk: vDisk (GB) QTY: 60
• vDisk: vDisk (GB) QTY: 101
• Backup Agent: Base + SQL Server Backup Agent - Virtual Machine QTY: 1
• MBU Schedule: Weekly Full, Daily Incremental + Every 12-hour transaction/archive log backups w/ High Capacity Option QTY: 1
◦ Point-in-time recovery depends on transaction/archive log backup interval
◦ Customer truncation/deletion of transaction/archive logs may cause inability to restore
◦ Customer initiated transaction log backups being performed (for either maintenance plans, log shipping or host-based
replication) may cause inability to restore
◦ Databases set to Simple Recovery mode are unsupported
◦ Supplementary service for an hourly fee may be required in order to resolve conflicts resulting from customer initiated
transaction log backups (for either maintenance plans, log shipping or host-based replication)
• Database Licensing: Microsoft SQL 2012 Standard Edition - Host Based License - Virtual Machine QTY: 1
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 41/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532
Pricing and Terms Valid Until 11 December 2015
Hyper-V VM (Windows - Licensed by Host) Grapevine (DFW1)
Utility
Per Unit Fees Totals
Quantity Setup Utility Setup
19 $0.00 USD $145.90 USD $0.00 USD $2,772.10 USD
• Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services Terms &
Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement
• Virtual Machine Support: Virtual Machine Support QTY: 1
• Operating System: Windows Server 2008 R2 Enterprise Edition - 64Bit - Host Based License - Virtual Machine QTY: 1
• vRam: vRAM (MB) QTY: 24576
• vCPUs: vCPU - Single Core QTY: 2
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• vDisk: vDisk (GB) QTY: 60
• vDisk: vDisk (GB) QTY: 465
• Backup Agent: Base + SQL Server Backup Agent - Virtual Machine QTY: 1
• MBU Schedule: Weekly Full, Daily Incremental + Every 12-hour transaction/archive log backups w/ High Capacity Option QTY: 1
◦ Point-in-time recovery depends on transaction/archive log backup interval
◦ Customer truncation/deletion of transaction/archive logs may cause inability to restore
◦ Customer initiated transaction log backups being performed (for either maintenance plans, log shipping or host-based
replication) may cause inability to restore
◦ Databases set to Simple Recovery mode are unsupported
◦ Supplementary service for an hourly fee may be required in order to resolve conflicts resulting from customer initiated
transaction log backups (for either maintenance plans, log shipping or host-based replication)
• Database Licensing: Microsoft SQL 2012 Standard Edition - Host Based License - Virtual Machine QTY: 1
Hyper-V VM (Windows - Licensed by Host) Grapevine (DFW1)
Utility
Per Unit Fees Totals
Quantity Setup Utility Setup
4 $0.00 USD $145.90 USD $0.00 USD $583.60 USD
• Subject to the Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud OS Powered by Rackspace Support Services Terms &
Conditions referenced in the Product Specific Terms section of the Hosting Services Agreement
• Virtual Machine Support: Virtual Machine Support QTY: 1
• Operating System: Windows Server 2008 R2 Enterprise Edition - 64Bit - Host Based License - Virtual Machine QTY: 1
• vRam: vRAM (MB) QTY: 12288
• vCPUs: vCPU - Single Core QTY: 4
• Drive Partitioning: Rackspace Suggested Partitioning QTY: 1
• vDisk: vDisk (GB) QTY: 60
• vDisk: vDisk (GB) QTY: 112
• Backup Agent: Base + SQL Server Backup Agent - Virtual Machine QTY: 1
• MBU Schedule: Weekly Full, Daily Incremental + Every 12-hour transaction/archive log backups w/ High Capacity Option QTY: 1
◦ Point-in-time recovery depends on transaction/archive log backup interval
◦ Customer truncation/deletion of transaction/archive logs may cause inability to restore
◦ Customer initiated transaction log backups being performed (for either maintenance plans, log shipping or host-based
replication) may cause inability to restore
◦ Databases set to Simple Recovery mode are unsupported
◦ Supplementary service for an hourly fee may be required in order to resolve conflicts resulting from customer initiated
transaction log backups (for either maintenance plans, log shipping or host-based replication)
• Database Licensing: Microsoft SQL 2012 Standard Edition - Host Based License - Virtual Machine QTY: 1
Monthly Recurring (1) $294,196.74 USD
Monthly Utility Fee (2) $85,347.80 USD
Document revision 150429.516236.ED
Prepared by: Paige O'Donnell Page 42/43
For: SeaWorld Parks & Entertainment, LLC, #923620
Standard CONTRACT #3417532 $379,544.54 USD
Pricing and Terms Valid Until 11 December 2015 $0.00 USD
Total Monthly Invoice (3) $10,895.00 USD
$10,895.00 USD
Setup Fee
One Time Fee
Total One Time/Setup Fee
Please note that the prices above exclude applicable taxes
1. Your Services Description may comprise several distinct services. Rackspace may raise an invoice for each service separately
on the service’s online date.
2. Monthly Utility Fee may change based on usage.
3. The amount due under the Total Monthly Invoice may change if your use of bandwidth-based products and services exceeds
the subscribed amount.
Deployment Schedule
The services described in the Solutions Detail above will be deployed beginning from the time that Rackspace has completed
verification and credit check procedures, has received all required information from Customer, and has completed implementation call,
as applicable. See Section 2.1 of the Product Terms and Conditions for more detail.
Please note any virtual machines and dedicated servers will be deployed promptly following the completion of the implementation call
(where applicable), and billing will commence upon completion of their deployment. Storage and other services will be deployed as they
are available following the implementation call. If you prefer to have all Services deployed simultaneously, please notify your Account
Manager or Implementation Lead. Changes to deployment dates require a modified contract.
The services will be deployed 25 business days beginning from the time Rackspace has completed the above procedures, as
applicable.
Bandwidth Overages (US Data Centers)
The bandwidth amounts included in this Service Description constitute aggregate totals of use for the configuration described. This
amount is independent of, and not increased directly by, the number of servers or other devices. Rackspace makes no promise that
additional servers or devices will include the same amount or any additional amount of bandwidth. If you purchase prepaid bandwidth in
excess of the bandwidth included with your Services, charges for the overages will be billed at the rate of your prepay bandwidth. If you
do not purchase prepaid bandwidth in excess of the bandwidth included with your Services, you will be charged your then current
bandwidth rate for Services provided from a US data center.
For Services provided from a non-US data center, please refer to http://www.rackspace.com/information/legal/bandwidthpricing for
bandwidth terms and pricing.
Document revision 150429.516236.ED
Dear Customer,
We are excited to build your order; however, there are a few missing pieces that we need from you in order to finalize and
deploy your system. Please fill out the below required information (where applicable) and return to your Rackspace Team. If
you need assistance, or have questions, please contact your Business Development Consultant as soon as possible.
Thank you!
If there is segmentation between servers, in what network segment do the new devices go? (Please specify each
device, or ALL devices)
Please specify behind which existing network device(s) if any, your new devices go:
Please confirm the IP scheme that will not conflict with your existing configuration:
How would you like your new devices named? (Attach separately if additional room is required)
(Windows devices have a 7 character limit. Ex: 1234567.hostname.com)
Devices are assigned the following default partitioning:
Linux: LVM file system./boot – 250MB, swap -2GB, /tmp – 2GB, /var/log -10% disk size, /- 35% disk size, remainder for growth
Windows: Single C:\ Partition
If you require different partitioning than the default, please specify the Custom Partitioning on servers:
Domain preference:
_________________________________________________________________________________
FOR INTERNAL USE:
Contract For:
SeaWorld Parks & Entertainment, LLC, #923620, Contract Opp#3417532
Date of completion of QC Space & Power Ticket:
Was the Virtualization Sizing Tool used (if VMs included in configuration):
___Yes (Please attach) ___No
Please add any migration or special build notes:
If adding SAN or DAS, please attach necessary configuration detail.
Toll Free: 1.800.961.2888 | International: 1.210.312.4700 | www.rackspace.com
Copyright © Rackspace | Rackspace® and Fanatical Support® are service marks of Rackspace registered in the United States and other countries. All
trademarks, service marks, images, products and brands remain the sole property of their respective holders.
RACKSPACE® HOSTING | 1 FANATICAL PLACE | WINDCREST, TX 78218 U.S.A.
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