IT New Hire Welcome Packet

Contents

Add your Photo to Teams, Outlook, etc. ...................................................................................................... 2
Boston Username, Employee ID, Email Address........................................................................................... 2
Microsoft Teams – Chat, Collaborate, Share Files, Virtual Meetings ........................................................... 2
Requesting Hardware ................................................................................................................................... 2
Request Software to Install........................................................................................................................... 3
Printing.......................................................................................................................................................... 4
Reports.......................................................................................................................................................... 4
Boston Password and two-factor.................................................................................................................. 4
Web Browser ................................................................................................................................................ 5
Phone number, display name, name changes.............................................................................................. 5
Mobile Devices.............................................................................................................................................. 5
Office 365 – email, meetings, collaboration................................................................................................. 5
Email Signature ............................................................................................................................................. 6
Working Remotely ........................................................................................................................................ 6
Conference Rooms........................................................................................................................................ 7

Welcome Pack

This document is to be used as a guide to help you fully understand the IT services provided to
you by Boston Scientific.

For further information and support, do not hesitate to
contact the eSolution Center which is first line of support for
all IT issues

Welcome on board!

Add your Photo to Teams, Outlook, etc.

A profile picture helps others see you but the default display will be your initials in Office 365
Add your photo to Office 365

Boston Username, Employee ID, Email Address

All Boston Users have a username, email address and Employee ID. Your username is the first 6 letters
of your last name + the first initial of your first name. Your username + your password is how you get
into your computer.
Your Boston Email address is [email protected]. Your email address is used as your login
to many Boston Scientific applications
Your Employee ID is seven digits and is assigned by HR.
When you contact IT or HR, you will provide them with your employee ID.

Microsoft Teams – Chat, Collaborate, Share Files, Virtual Meetings

Meet with peers and external users using your computer or mobile device to share your screen, view
presentations, record meeting, and more!
Working with users outside of Boston Scientific

Requesting Hardware

To get hardware such as monitors, Webcam, mouse, keyboard, you can utilize the eBar or visit
https://requestit Order Hardware/Software form

Request Software to Install

Use the Order Hardware/Software form to request software such as Adobe Acrobat Professional,
Microsoft Visio, Microsoft Project, Power BI

https://requestit

For other licensed software, go to https://requestit, search for unlisted software and fill out the form.
The BSC Software team will work with the vendor to obtain the license and the media.

How to get help from IT

There are several methods to get assistance

https://bostonscientific.sharepoint.com/sites/Intranet-it/Shared
Documents/Forms/AllItems.aspx?id=%2Fsites%2FIntranet-it%2FShared Documents%2FeSC%2FHow to
contact the eSolution Center%2Epdf&parent=%2Fsites%2FIntranet-it%2FShared Documents%2FeSC

eSC is short for eSolution Center for general IT support, computer hardware issues, and requesting
access to company resources. You can call or chat with the eSC

For a list of phone numbers click here

eBar is a walk-up service in several BSC offices to get accessories and general IT assistance

Exciting New Support Services Coming (sharepoint.com)

Printing

Most BSC offices use a printer called Follow-you. You will need to add the printer driver to your
computer and then register your badge at any Follow-you printer by scanning your badge and entering
your username/password on the touch screen.

Wireless printers can be connected to BSC computers following the printer user guide.

Reports

BSC has two reporting platforms – Tableau and PowerBI. Access to different web-based reports is
controlled with Active Directory groups

Boston Password and two-factor

Your account is secured with a password as well as the Microsoft Authenticator. Your password should
be hard for others but easy for you following Security guidelines. Passwords should contain 8-15
characters, have numbers, upper case, lower case letters and optionally special characters.

Additionally, we secure your account with the Microsoft Authenticator app which allows you to approve
access from your mobile device when accessing sensitive information.

How to secure your Boston Scientific account with Microsoft Authenticator

Description Example

At least one lowercase letter a,b,c,d ... z
At least one uppercase letter A,B,C,D ... Z
At least one Number 0,1,2,3 ... 9
At least one special character {}[],.<>;:‘“?/|\`~!@#$%^&*()_-
Between 8 and 15 characters long +=

Web Browser

Microsoft Edge is configured as the default browser. You can use Google Chrome or Mozilla Firefox
if you prefer, they can be installed without Administrator privileges but are not supported by BSC
IT. Edge must remain the default browser.

Phone number, display name, name changes

You can update your address and phone number via this website: https://selfprofilemanager
When entering your phone number, choose the Office phone and enter with country code.
Outlook has a display name setting which you can update your last name by contacting the eSolution
Center.

Mobile Devices

BSC offers the flexibility to have a corporate mobile device, or you can use your own device and install
company apps to it. Check out the Mobility SharePoint for more details.
Order a corporate Phone
How to setup Boston Scientific Email on your mobile phone
When in a BSC office, you can utilize the BSC-Guest network for Wi-Fi. To obtain the password for the
guest network check with your manager or contact the eSC

Office 365 – email, meetings, collaboration

BSC uses Outlook for email, OneDrive for cloud storage, Team Sites for storing files

For application specific guides:

OneDrive Microsoft’s cloud storage service included in Microsoft 365. Share and receive large files
Yammer Enterprise social networking service
Microsoft Teams – chat with co-workers, meeting platform, share screens
Teams Voice – make and receive phone calls from your computer!
Teams Webinar/Team Live Events– use this feature to present to large audiences (500-20,000
attendees)
Microsoft Forms – create surveys, polls, and surveys!
SharePoint Online – Create websites to share information to both inside and outside the organization

Email Signature

Email signatures should be considered as electronic business cards for BSC
employees and represent a Boston

Scientific employee’s business contact information for use by both internal and
external audiences.

BSC Email Signature Guidelines Template and Instructions.docx (sharepoint.com)

First and Last Name
Title
Department
Division Name (if applicable)
[email protected]
O. XXX.XXX.XXXX
Address
City, State, Zip
www.bostonscientific.com

Working Remotely

Office 365 allows you to work from anywhere with an internet connection, but some applications and
resources are only available when you are on the Corporate network. VPN allows you to connect to the
corporate network even when you are not at a BSC Office. To connect you will need a VPN token and
use the Pulse Secure application.
VPN Setup

Conference Rooms

BSC has small, medium, large conference rooms as well as Town Hall meeting spaces. Each of the
meeting spaces can be reserved for your business need using Outlook. Check out the Audio Visual
SharePoint Site for more details.

The A/V team has created guides in multiple formats to get you familiar with the technology and
capabilities