LAUNDRY SEROJA LAUNDRY SERVICE
03 01 02 04 TABLE OF CONTENTS Our company Seroja Laundry Service provides cleaning service for items ranging from clothes to mattresses Our services Our four main services are self washing service, dry wash, special wash and ironing Our clients Our main target group is busy parents and boarding school students Our products Our company also make our own product beside providingservices to our beloved customers 2
SEROJA LAUNDRY SERVICE 01 Lower price for five star service !!! 3
ABOUT US Seroja laundry service open it’s business in early 2021. It is created through partnership of four entrepreneurs. We create this businesss with the aim of providing good service with lower and more affordable price. Our main target group are busy parents and boarding school students . Our objective is being one of the top laundry service provider in Malaysia. 4
OUR HISTORY Idea Getting an idea in social media about laundry services and investigating possible opportunities for business Planning Making a long-term plan with our team by using 4W1H concept. Capital Making a loan and collecting our team’s savings to get enough money as a capital to open business 2017 2018 2019 5
OUR HISTORY Register Registering our new company at SSM and getting the license required for operation Start Opening the Seroja Laundry Services and making improvement over time. 2020 2021 6
LOCATIONS 7 Seroja Sdn Bhd. The main centre of our laundry is located at Padang Terap,Kedah. The reason why we chose Padang Terap as our center of business is because there are less competition and a lack of laundry services there. Besides, Padang Terap also has many educational centre that are potential customers to our business.
OUR SERVICES 8 Delivery Convenient Wash Pick–up Dry & fold Dry cleaning
1 st OUR BEST SERVICE WASH Self services washing are getting the best reception from customers across the state. 9
OUR STRENGTHS We put our customer’s need as our main priority Friendly Making a good relationship with our customer Efficiency We are efficient on our work Reliability Commitment We strive to stay committed to our job 10
CUSTOMER PROFILE 11 Gender Market needs Fast Male 65% 35% Ages Target market Female Pick-up Delivery Boarding School students Busy parents 17-20 21-35 36-60 60% 95% 30% 11-16 10%
FUTURE PROJECTS 12 Providing cleaning services to special props Creating ads as a form of promotion to the locality Collaborating with film-making industry Making largescale promotion to attract more customer Expanding to become a nationwide service Opening branches in other state Collaborating with more boarding school Coming to an agreement with more boarding school from a total of 68. 1 2 3 4
CUSTOMER TESTIMONIALS Mira Filzah Faisal Halim “The staff treated me very well and I thinks that people who stay around here will love their services” Amirul Firdaus “I received an outstanding service and I felt so fortunate to pick your laundry in the telephone book” 13 “I really like how they tend to their customers and how friendly they are”
Facilities •Many facilities are provided there for the customers use. The main reason we put the facilities is to not waste the customer’s time while waiting for the clothes are washed. Thus , by using the facilities provided , the customer can maximize their satisfaction. • We also allocate rooms that are usable for the customers if they want to do their work. The rooms have the cream of the top technology and Wi -Fi for their own use. 14
OUR SERVICES 02 15
SELF SERVICES PROCESS Ironing service can be used for the certain clothes only, Drying take out clothes from the washing machine, place it into the dryer and insert the coin before start. Washing Change the money into coins at the counter. Ironing 16 Insert the coins , start and wait until it finish. Money changing
HAND WASHING PROCESS Washing We will wash the stuff given by the customer carefully and cleanly so that the customer will satisfied with our services. Pick up After we washed our customer’s stuffs. We will call our customers to come and pick up their stuffs. 17
LAUNDRY SERVICES Services Note Load Price Self services wash (loaded, dried, folded & packed) Small/large 7-15kg RM4-RM6 Dry only (dried, folded & packed) Small/large 7-15kg RM3-RM5 Special wash(comforter , curtain , blanket, etc.) Single/double 1-5 pcs RM10-RM40 Ironing By item /item RM2-RM5 18
Our Product DETERGENT - Seroja detergent with lime extract The detergent uses the best quality lime and leave a soothing and long-lasting smell . - Seroja detergent with Lavender extract As our most-popular product, the detergent with the lavender extract exudes a fragrance that is both soft and refreshing. - Seroja detergent with lemon extract The detergent is proven to improve the mood of the customers from the recent research with a total of 350 participants’ testimonials. 19
LAUNDRY PRODUCT Product Liter(L) Price Seroja detergent with lime extract 1.5 RM15 Seroja detergent with Lavender extract 1.5 RM15 Seroja detergent with lemon extract 1.5 RM15 20
OUR TEAM IMAN SOLIHIN SYAWAL The CEO of our business that have a burning passion for business management. The manager of our service and the one that gave rise to the idea of opening the business 21 ARIFF HAKIMI The financial manager of our business with excellent result in accounting
OUR TEAM FAHMIRUL The marketing manager of the business equipped with a sharp intuition for making simple and memorable marketing ads. 22
VISIT OUR WEBSITE You can contact us by : WhatsApp : 017-8954-421 Office Number : 04-8255-690 Instagram & Facebook : serojalaundry02 Website : [email protected] 23
CREDITS: This presentation template was created by Slidesgo, including icons by Flaticon, and infographics & images by Freepik THANKS! Do you have any questions? | [email protected] 017-8954-421 www.yourcompany.com 24 THAT IS ALL FROM US .