7. Consultancy Projects7.1 Highway Network Condition Survey andAssessment Project for Enhancing Long-TermMaintenance Budget Efficiency (Fiscal Year 2025): This project conducts pavement condition surveys using road survey vehicles and prepares distress data compatibleHighway No. 1016 (Mae Chan - Kio Phrao),Section 0100, at Sta. 4+080 - Sta. 6+350Highway No. 2 (Khok Kruat - Nakhon Ratchasima)at Sta. 133+772 - Sta. 133+920Highway No. 2 (Bo Thong - Mo Chabok)at Sta.92+000 (LT) - Sta. 93+840 (LT)Highway No. 33 (Phra Prong - Non Chik)at Sta. 236+400 - Sta. 236+900with the Thailand Pavement Management System (TPMS). The data are used to generate reports andformulate highway maintenance plans that are appropriateand economically cost-effective for long-term investment.7.2 Maintenance Cost Estimation PlanningInformation System Development Project: This projectinvolves the development of an online platform formaintenance cost estimation plans in alignment with national strategy and the department’s digitaltransformation policy. The system reduces redundancy and errors, standardizes cost estimation in accordance with engineering principles, and integrates data with the department’s reference price database and related systems.7.3 Study, Analysis, and Assessment of HighwayAssets Using Road Survey Imagery: This projectevaluates techniques for detecting and locating highwayassets through imagery collected from road survey vehicles. It includes the development of analytical tools and mathematical models capable of processing data at practical operational speeds to support systematic inspection, evaluation, and inventory management of highway assets.7.4 Project on Enhancing the Department ofHighways Incident Command Center (ICC) Capacity Phase 3: This project reviews relevant regulations and procedures and assesses suitable technologies identifiedin Phase 2 for disaster management applications. It provides recommendations for technology deployment to improve disaster response and management efficiency in affected areas under the Department of Highways’ jurisdiction.7.5 Project on Enhancing Highway Disaster Risk Analysis and Assessment: This project strengthens the disaster database structure through digital technologies to improve its operational efficiency. It also refinesanalytical models for flood and landslide risk assessment by leveraging big data from public and private sources to support monitoring and reporting of disaster-prone areas within the highway network.Annual Report 2025 Department of Highways 99
01,0002,000 1,863Arrests at WeightStations During 2025 New Year Festival(26 December 2024 – 5 January 2025)During 2025 Songkran Festival(11 – 17 April 2025)258Arrests atSpot Checks20%17%15%15%8%1%9%5%Others: 20%Stone, soil, sand: 15% Construction materials: 17%Consumer goods: 10%Wood: 9%Industrial goods: 8%Machinery: 5%Oil, gas, liquids: 1%Public services Public assistance02,0004,0006,0008,00010,00012,00014,000 13,049 cases105 cases 59 cases8,152 cases10%Agricultural products: 15%Weight and Vehicle ControlStatistics on Overweight Truck Arrests in 2025Data on Overweight Truck Arrests, Public Service and Assistance in 2025Categorized by Type of Cargo(Total 2,122 Vehicles)100 Annual Report 2025 Department of Highways
Overweight Truck ArrestsStatistics on Truck Rest Stop Usage in 2025• 676,115 vehicles (1 October 2024 - 30 September2025)Statistics on Rest Stop Usage (Private Vehicles) in 2025• 35,325 vehicles (1 October 2024 - 30 September 2025)Map of 35 Operational Truck Rest Stopsin Thailand (Fiscal Year 2025)Permit Application Inspection Operations in 2025In 202505,00010,00015,00020,00037416,651752 1,215 1,9043,6321 Issuance of annual permits (number of permits)2 Issuance of highway route usage permits (45-day permit) (number of permits)3 Transportation safety inspection (number of vehicles)4 Vehicle weight inspections (number of vehicles)5 Underpass surveys (number of locations)6 Bridge surveys (number of bridges)Annual Report 2025 Department of Highways 101
Safety ManagementSmart Crosswalk (SCW) System at Pedestrian CrossingsWith the Smart Crosswalk (SCW) system, pedestriansafety at crosswalks is being enhanced through integrationof traffic signals and vehicle and pedestrian detectiontechnologies. The system determines appropriate crossingtimes and ensures safe vehicle stopping, while alsodetecting traffic signal violations within the crossing zone. From the fiscal years 2021 to 2025, 18 SCW systems were installed in Bangkok, Samut Sakhon, Nonthaburi, Samut Prakan, Chachoengsao, and Songkhla Provinces. For the fiscal year 2026, an additional four locations are planned for installation. The system operation manual is presented in Figure 1, and examples of SCW installations completed in the fiscal year 2025 are shown below.Examples of SCW Systems Completed in the Fiscal Year 2025SCW System Operation ManualHighway No. 303 at Sta. 18+730 (in front of Soi Sor. Thaiseri 2), Samut Prakan ProvinceHighway No. 3119 at Sta. 2+540(Baan Suan Romklao - Suvarnabhumi), BangkokHighway No. 3242 at Sta. 14+150(in front of Chanika Village), Bangkok102 Annual Report 2025 Department of Highways
Highway PolicePOLICEThe Highway Police Division was establishedpursuant to the Cabinet Resolution dated 30 August 1960, approving the establishment of the “Highway Police Division” under the Royal Decree on the Organization of the Police Department, Ministry of Interior, B.E. 2503 (1960). Since then, the division has been responsible for overseeing national highways nationwide, involving a total distance of 20,074.391 kilometers.Highway police also have the authority andresponsibility to provide security for His Majesty the King, Her Majesty the Queen, the Heir to the Throne, the Regent, members of the Royal Family, royalrepresentatives, royal guests, and other dignitaries. In the fiscal year 2025, they successfully conducted security operations for 220 royal motorcades.For over 65 years, the Highway Police Divisionhas been a steadfast pillar of support for the public.Committed to continuous improvement, the division focuses on traffic law enforcement and highway and expressway traffic management, particularly during long holiday periods such as the New Year and Songkran festivals. It also prioritizes public assistance to ensure safe travel for which it also conducts driver training programs. Beyond traffic management, the division plays a crucial role in crime prevention and suppression. This includes apprehending those who damage Department of Highways’ property and those using highways for the illegal transit of narcotics, e-cigarettes, illegal migrant labor, and smuggled goods. Its mission is to protect lives and property while safeguarding national interests. Notably, the division actively enforces regulations against illegal waste disposal along highways, including garbage, sewage, and other pollutants, as well as against illegal activities affecting public assets such as theft of public property and illegal cable cutting.051015 15JanuaryTotal 15 24 23 14 13 13 15 18 12 15 29 28February March April May June July August September October* November* December**October / September / December 202424 2314 13 13 1518121629 2820253035Security Operations for Royal Motorcades, Fiscal Year 2025Annual Report 2025 Department of Highways 103
Furthermore, the Highway Police Division strictly enforces road safety measures, including conducting breathalyzer tests to deter and apprehend intoxicated drivers and persistently cracking down on illegal street racing on highways.The Highway Police Divisionactively cultivates civic engagement by building a network of citizen volunteers, fostering a sense of social responsibility. This initiative encompasses community development, disaster relief, and special operations. Collaborating with government and private sectors, the division organizes volunteer activities to assist the public during long holiday travel periods, promote community unity, and provide essential supplies and moral support. Notably, it takes part in restoring people’s homes through the “From the Heart: Flood Recovery Volunteer Project,” which is an initiative to aid disaster victims.Dedicated to the well-being of the youngergeneration, the Highway Police Division is committed to promoting traffic discipline through the “Kids Crossing Safety” project, which provides traffic management around school areas. It also conducts safe driving education and road safety awareness campaigns, along with drug prevention education for students that aims to protect youth from the evils of drug use.104 Annual Report 2025 Department of Highways
NarcoticsMonthMonth/Year SpeedingOvertakingin dangerousconditionsDriving underthe influenceof alcoholNot wearinga helmetNotwearing aseatbeltDrivingwithouta validlicenseIncompleteor faultyvehicleequipmentDrivingagainsttraffic TotalUsinga mobilephonewhile drivingRunninga red lightOct 2024Nov 2024Dec 2024Jan 2025Feb 2025Mar 2025Apr 2025May 2025Jun 2025Jul 2025Aug 2025Sep 2025TotalOct 2024Nov 2024Dec 2024Jan 2025Feb 2025Mar 2025Apr 2025May 2025Jun 2025Jul 2025Aug 2025Sep 2025Total414,352407,322445,275545,072340,522346,994416,087283,942117,078110,130105,260175,4713,703,5052081912092491821611781671131321641752,1291222695247141794514161015212,02893192444230818822110113612082861,8742832613423401872022711791682186566403,7471,8242,2081,6932,1591,8921,7182,0712,3172,6442,6032,1642,89726,1901,8611,6391,8212,3461,8122,0102,6302,8912,6402,2422,1833,03327,108130,838141,366144,116193,795185,898187,555151,971175,48780,71854,08946,22989,4491,581,5111381631311351251201581391491266726742,730107109123849183958584792022101,352549,716553,473594,849744,657530,804538,948574,627465,322203,746169,749157,627272,6565,356,17416014012010080604020045 51 51 61 54 51 51 37 2745 55 60 61 65 68 7339 50 5474 83951132024 – Joint Arrests with the Department of Highways2024 – Independent Arrests2025 – Joint Arrests with the Department of Highways2025 – Independent Arrests113839545January February March April May June July August September October November December 1217466511175482518150916179391165495739251736511451996512737131601372712761 10555 10745121 117816682 91 79957399131 127105 107 11592114 127 13792235190116111184140174188138206991,8731082492081141102021431871911432211111,987523,44619,112,2952,687,1731,368,2759,767,14312,021,5471,068,3848,580,64714,825,61216,702,56117,880,39020,342,538124,880,0092991272313054581,2961453346253,82049.2782.32455.838.977.4272.25262.5069.58321.4810.8125.24453.851,8202411000358.35241.260.00172.890.004234100150402013961,040.00100501,0522.106.180.953.740.002,25600000000006370702340572819125293812043180307321833552622118283711634176276900000401000527356025161352225122301864672931116541810141692711144411204944250491,6164474198558381,6622207,915002010004530,0000130,0493297965113322937602974297174701,0414496,4243087374673212817342914166774259744226,053202 0Numberof casesSuspects(persons)Numberof casesSuspects(persons) Military-gradeweaponsUnregisteredfirearmsRegisteredfirearmsAmmunition Explosives(units)Numberof warrantsSuspects(persons)CategoryFirearms, Ammunition, and Explosives OutstandingWarrantsThe 30,000 units reported refer to detonators.Methamphetamine (ice)Category(kg) (grams)Heroin(kg) (grams)Ketamine(kg) (grams)Cocaine E-cigarettes Cough syrup Others (kg) (grams)Methamphetamine(tablets)Ecstasy(kg)Ecstasy(tablets)The Highway Police Division is dedicated toinstilling a sense of responsibility in society by promoting road safety awareness and highlighting the importance of preventing traffic accidents. A significant cause ofaccidents is driver negligence and recklessness via traffic law violations and vehicle overloading. Overloading not only damages road surfaces but also increases the risk of accidents. To address this issue, the division has intensifiedenforcement against negligent motorists, overloaded vehicles, and offending operators. Enforcement actions focus on 10 major offenses, utilizing automatic speed detection cameras and electronic ticketing systems to enhance efficiency and transparency.In the fiscal year 2025, the division prosecuted5,356,174 cases involving the drivers of cars andmotorcycles. Drug enforcement operations led to the seizure of 124,880,000 methamphetamine tablets, 3,820 kilograms and 1,820 grams of crystal methamphetamine (ice), 35 kilograms and 423 grams of heroin, and 396 kilograms and 2,256 grams of ketamine, with more than 1,900 suspects apprehended. A total of 690 suspects were arrested in connection with firearms, ammunition, and explosive-related offenses, and 1,348 cases involved overloaded trucks.Report on Arrests for Narcotics / Firearms / Ammunition / Explosives and Outstanding Arrest WarrantsHighway Police Division October 2024 - September 2025Driver Arrests under the Highways Act and Road Traffic Act (10 major offenses), Highway Police Division (Fiscal Year 2025)Cumulative Arrest Statistics Categorized by Type of ArrestAnnual Report 2025 Department of Highways 105
The Highway Police Division is responsible for maintaining public order and attenuating crime across the nation, with a specific focus on enforcing criminal law prevention on highways and expressways. To ensurethe greatest operational efficiency and to align with the vision of the Royal Thai Police, “To be a modern law enforcement organization that meets internationalstandards, earning public trust and confidence,” the divisionhas established a Traffic Control Center (TCC) and a Suspect Vehicle Command Center (SVCC). The TCC utilizes integrated CCTV footage to optimize traffic flow and operates the 1193 hotline for immediate incidentreporting, allowing for timely resolution of trafficissues. The SVCC employs a nationwide license platerecognition and alert system, notifying officers via the LINE application of flagged vehicles, thereby strengtheningsurveillance and response capabilities. This integrated approach allows for swift coordination and enhances public trust.These statistics indicate a significant number ofviolations under the Highways Act and the Road Traffic Act (10 major offenses), indicating a lack of traffic discipline among road users. As the specialized authority responsible for traffic regulation, vehicle use, and highway supervision, the Highway Police strictly enforce the law to uphold its integrity and promotecompliance, strengthen road discipline, and prevent repeat offenses. Accordingly, the “No Driving Under License Suspension” campaign was implemented from June to October 2025. This resulted in a total of 331individuals having their driving licenses suspended by courts.Accident reportsReports of criminal offensesReports of illegal street racingRequests for assistance/legal inquiriesRoute and traffic condition inquiriesComplaints and incident reportsTotal676633023,93522,38719247,823Total Service Volume of the Department of Highways’ Information Service Center (Call Center 1193), Fiscal Year 2025 (October 2024 - September 2025)106 Annual Report 2025 Department of Highways
The Highway Police operates 41 stations and 205 public service units nationwide. These units offer rest stops equipped with essential facilities, including restrooms, showers, sleeping quarters, and tire inflation stations, along with around-the-clock officer assistance. It also provides free accommodation nationwide under the initiative “Highway Police: Free Rest Stops Across Thailand,” offering travelers a safe place to rest. Asprolonged driving may cause fatigue and drowsiness, key contributors to road accidents, the public may stop to rest and recover before continuing their journey or stay overnight at any of the 205 Highway Police public service units nationwide.Annual Report 2025 Department of Highways 107
Legal AffairsThe Bureau of Legal Affairs has compiled thecaseload statistics for the fiscal year 2025, including cases filed by and against the Department of Highways, cases with final judgments, cases won and lost, and the total compensation payable in accordance with court judgments, classified by case type as follows:1. Civil and administrative cases filed: 65 cases1.1 Civil cases filed for vehicle collisions with DOH property: 47 cases1.2 Claims for compensation reimbursement: 8 cases1.3 Petitions for demolition of structures after land expropriation payment: 6 cases1.4 Eviction/demolition/revocation of land rightsdocuments/encroachment on land boundaries: 4 cases2. Civil and administrative cases defended: 152 cases2.1 Accidents during construction: 43 cases2.2 Falling or uprooted trees/branches: 20 cases2.3 Electrocution and electrical short circuits: 2 cases2.4 Potholes and defective road surfaces: 9 cases2.5 Contract disputes: 10 cases2.6 Cases under the Highways Act, criminal cases,and National Anti-Corruption Commission (NACC) corruption cases: 32 cases2.7 Claims for additional expropriation compensation:25 cases2.8 Land boundary encroachment/request for land boundary certification: 5 cases2.9 Tort claims seeking damages, land restitution, or land value compensation: 3 cases2.10 Other cases: land restitution/revocation of land reservation notices: 3 cases3. Civil and administrative court judgments (finalized cases)3.1 Cases won by the Department of Highways total 46 cases3.1.1 Accidents during construction: 8 cases3.1.2 Expropriation-related cases: 18 cases3.1.3 General cases under the Highways Act, criminal cases, NACC corruption cases: 7 cases3.1.4 Contract disputes: 13 cases3.2 Cases lost by the Department of Highways total 98 cases3.2.1 Accidents during construction: 12 cases3.2.2 Falling or uprooted trees/branches: 8 cases3.2.3 Potholes and defective road surfaces: 2 cases3.2.4 Claims for additional expropriation compensation:62 cases3.2.5 Tort claims seeking damages, land restitution,or land value compensation: 4 cases3.2.6 Land boundary encroachment/request forland boundary certification: 1 case3.2.7 General cases under Highways Act, criminal cases, NACC corruption cases: 5 cases3.2.8 Contract disputes: 4 cases4. Payment of judgments for cases lost by theDepartment of Highways in the fiscal year 2025: 89 cases 4.1 Accidents during construction: 4 cases (Amount: 1,427,541.60 baht)4.2 Falling or uprooted trees/branches: 8 cases (Amount: 6,172,483.69 baht)4.3 Potholes and defective road surfaces: 3 cases(Amount: 668,991.61 baht)4.4 General accidents: 3 cases (Amount: 962,950.61 baht)4.5 Claims for additional expropriation compensation:62 cases (Amount: 147,699,219.26 baht)4.6 Tort claims seeking damages, land restitution, or land value compensation: 2 cases (Amount: 308,004.28 baht)4.7 General cases under the Highways Act, criminal cases, NACC corruption cases: 3 cases (Amount: 404,711.82 baht)4.8 Contract disputes: 4 cases (Amount: 401,842,271.88 baht)Total compensation payable under court judgments: 558,523,224.14 baht108 Annual Report 2025 Department of Highways
Public RelationsThe Department of Highways recognizes the vital role of public relations in ensuring transparentcommunication and building strong relationships with the public. This involves disseminating information about the department’s activities, fostering understanding and trust, and promoting cooperation through diverse media channels.In the fiscal year 2025, key public relations activities of the department included:1. Print Media Produced the Highways Relations journal to highlight mission operations and special activities of central and regional units, and publishing an annual report to provide a comprehensive overview of the department’s achievements.2. Online MediaUtilized various online platforms, including the department’s website, Facebook, X (Twitter), YouTube, TikTok, Instagram, and Line OA to disseminate news and reach target audiences effectively.3. Media InterviewsCoordinated interviews with department executivesto discuss important project outcomes and provideaccurate information on relevant topics and government policies on the IA-IRChat and Fake News formats through various media channels.4. Department of Highways’ Influencer DevelopmentOrganized the “Department of Highways’ Influencer Development” project by selecting personnel from both central and regional units to enhance the effectiveness of the department’s public relations. This empowered staff to communicate well through digital media and further elevate the organization’s positive image.5. Audiovisual and Exhibition ActivitiesRecorded, archived, and published photographs and videos. Also designed and produced graphic works and various media for public relations’ purposes, such asdisplays within the department, public relations’ boards, online platforms (website, Facebook, YouTube, TikTok, Instagram), and print media. This also involved producing cutout signs, organizing exhibitions, and maintaining an image library.6. Other ActivitiesActively participated in events with affiliated agencies under the Ministry of Transport and media organizations to strengthen relationships and promote collaboration. This included inviting media to cover important department events such as anniversary celebrations.Annual Report 2025 Department of Highways 109
The Office of the Secretary, through the Information and Complaint Management Section, is responsible for managing the Department of Highways’ Information Service Center in accordance with the Fiscal Year 2025 Information Service Center Action Plan. It adheres to the Outstanding GovernmentInformation Center evaluation criteria established by the Office of the Official Information Commission, Office of the Permanent Secretary, Prime Minister’s Office. The Center is located on the first floor of the Phahon Yothin Building.The service statistics and performance summary of the Department of Highways’ Information Service Center for the fiscal year 2025 (October 2024 - September 2025), managed by the Office of the Secretary, is provided hereunder:1. Physical Information Service Center The Office of the Secretary has designated an area on the first floor of the Phahon Yothin Building as the Departmentof Highways’ Information Service Center to facilitateconvenient public access to information and inquiries. Visitorscan access a variety of resources, including materials,equipment, and facilities. Knowledgeable staff members are on hand to provide consultations and guidance. It also serves as a reception area for executives, officials, and external parties visiting the department on official business. During the latter six months of the fiscal year (April - September 2025), the Information Service Center area underwent development and renovations to accommodate the construction project for the Department of Highways’ Government Easy Contact Center (GECC) in the Phahon Yothin Building. This resulted in physical visitor statistics not being recorded during this period. However, to ensure continued service, a temporary reception area was established in the first-floor hall of the Phahon Yothin Building for citizens requesting information under Section 11 and for complaint submissions. Information required under Sections 7 and 9 of the Official Information Act, B.E. 2540 (1997) remained publicly accessible through the Department of Highways’ website.In the fiscal year 2025, the center received 154 inquiries at the Department of Highways’ Information Service Center. Monthly visitor numbers are shown in the following graph:The most common inquiries were related to general information, land expropriation details, and the submission of official documents and letters. Additionally, the center serves as a venue for citizens to submit complaints, conduct official business, or request meetings with executives.Oct 2024Nov 2024Dec 2024Jan 2025Feb 2025Mar 2025Note: From May to September 2025, the service area was under renovation for the establishmentof the Government Easy Contact Center (GECC) at the Department of HighwaysApr 20250 5510 15 20 25 30 35312417182831Number of Visitors Department of Highways’ Physical Information Service Center, Fiscal Year 2025Information Service CenterCENTER110 Annual Report 2025 Department of Highways
Source: Information Technology Center, Department of Highways (views)0 500 1000 1500 2000 2500 3000Oct 2024Nov 2024Dec 2024Jan 2025Feb 2025Mar 2025Apr 2025May 2025Jun 2025Jul 2025Aug 2025Sep 20251,8871,6761,6441,7271,9102,1732,5441,5771,5091,5661,5341,6672. Electronic Information Service CenterThe Office of the Secretary has compiled and published official information as required by Sections 7 and 9 of the Official Information Act, B.E. 2540 (1997), accessible through the department website under the “Information Service Center” section (https://www.doh.go.th/information). In the fiscal year 2025, the Electronic Information Service Center had 21,414 visits, the monthly breakdown is shown in the table below:According to the statistics, website traffic to the Department of Highways’ Electronic InformationService Center increased compared to the fiscal year 2024 (20,628 views). This growth is attributed to the Information and Complaint Management Subdivision’s proactive publication of Department of Highways’information, in accordance with the Official Information Act, B.E. 2540 (1997), in an accessible electronic format. Additionally, the subdivision provided public informationmaterials on the Official Information Act, includinginformation about the Information Service Center’sservices, procedures, location, and facilities. The highest monthly traffic was recorded in September 2025, with 2,544 views.3. Information Access Request under Section 11 of the Official Information Act, B.E. 2540 (1997) One individual information access request was received. The request was for a copy of the Terms of Reference (TOR) for the Map Pong overpass constructionproject (at the intersection of Highway No. 315 andHighway No. 3127). The applicant paid the document copying fee of 93 baht, which was submitted to theFinance and Accounting Division as government revenue.4. Activities/Projects Related to the InformationService Center (Fiscal Year of 2025) The department’s Office of the Secretary submitteda letter declining participation in the OutstandingGovernment Information Center Competition 2025, as the Center is currently undergoing renovations and updating its information to comply with the evaluation criteria for both physical and electronic information service centers.5. Public Satisfaction Survey 5.1Physical Information Service Center satisfaction survey: The Office of the Secretary conducted a satisfactionsurvey for the Department of Highways’ Information Service Center between 1 October 2024 and 31 October 2025. Two respondents completed the survey.5.2Electronic Information Service Center satisfactionsurvey: The Office of the Secretary conducted a satisfactionsurvey for the Department of Highways’ ElectronicInformation Service Center using Google Forms between 1 October 2024 and 31 October 2025. One respondent completed the survey.Based on the evaluation, the overall satisfaction level was ‘highest’, with an average score of 4.94 out of 5, representing 99% satisfaction.Number of Visitors Department of Highways’ Electronic Information Service Center, Fiscal Year 2025October 2024November 2024December 2024January 2025February 2025March 2025Month/yearTotal 21,414 viewsNumber of Month/yearvisits (views)Number of visits (views)April 2025May 2025June 2025July 2025August 2025September 20251,8871,6761,6441,7271,5091,5771,5341,6671,9101,5662,1732,544CENTERAnnual Report 2025 Department of Highways 111
2. Enhancement of the internal networkinfrastructureThe Information Technology Center upgraded the department’s internal network to support digitaltransport services through a major network infrastructureenhancement. Key improvements included: increasing core switch capacity from 10 Gbps to 40 Gbps; upgradingdistribution switch capacity from 1 Gbps to 10 Gbps; and installing additional wireless access points and relatedequipment. The upgrades cover central administration buildings to ensure a stable, high-speed, and secure data communication environment for the department’s operations.In the next phase, the department will expand itswireless local area network (WLAN) infrastructure byincreasing access points from 60 to an additional 106installations, ensuring comprehensive coverage across all buildings and operational areas. This expansion will include the installation of:In the fiscal year 2025, the center continued to drive various projects under this digital framework to modernize and enhance technological infrastructure, and improve service efficiency, thus supporting the department’s transition towards becoming a stable and sustainable digital organization.1. Procurement of computer equipmentThe Information Technology Center strengthened digital operations within the Department of Highways by modernizing its technological resources. This initiativeinvolved the procurement of desktop computers, laptops, and laser printers to improve operational efficiency and support effective output by the department’s personnel.Installation of network distribution equipmentat central administration officesActivities aligned with the Department of Highways Digital Action Plan (2023-2027)Handover of computer equipment to representativesof the Department of HighwaysInformation TechnologyThe Information Technology Center is committed toadvancing digital technology in alignment with the Departmentof Highways Action Plan (2023-2027), structured across its four strategic pillars.112 Annual Report 2025 Department of Highways
Layout plan showing wireless network installationpoints within the Department of Highways• Wireless controllers for centralized and secure network management• Wireless access points to extend reliablecoverage• Layer 3 (L3) switches to support stable, highperformance operationsThis initiative further strengthens the Department of Highways’ digital infrastructure, enabling secure and efficient network access for officials and visitors, and supportingflexible, modern work practices, fully aligned with thedemands of the digital era.3. Resolution of information technology issues (IT Helpdesk)In the past year, the department’s personnel reported over 1,900 IT-related issues through the Smart Helpdesk system. The most frequently reported issues were related to computer hardware, peripherals, and network systems, respectively.The Information Technology Center remains committedto further developing the system and enhancing service standards. These efforts aim to bolster operational efficiency and support the department’s digital transformation.4. Promoting Green IT initiativesCurrently, more than 20,000 out of 41,000 Department of Highways personnel use the electronic signature (e-Signature) system via the electronic document management system (e-Saraban). In this context, the Information Technology Center continues to strive to enable all department personnel to access and utilize the e-Signature system free of charge via e-Saraban. The transition to e-Signatures has reduced paper consumption by approximately 10,492,059 sheets, lowering greenhouse gas emissions by up to 110,376 kilograms of carbon dioxide equivalent (CO2e) and generating cost savings of approximately 2,140,380 baht.Beyond enhancing workflow efficiency, the adoption of e-Signatures represents a concrete commitment to Green IT, leveraging technology to foster environmental sustainability.Carbon Credit Volumefrom the e-Saraban SystemGreenhouse GasReduction Equivalent to plantingover 3,200 treesReduced consumptionof paper and hardcopydocumentsReduced printingand delivery expenses100,376kgCO2e2.14Million baht10.49Million sheetsPaperSavings CostSavings Statistics of IT Service Requestswithin the Department of Highways NetworkMost Frequently Reported Issues Common Issue Categories(Total 1,972 Cases)Issue categoryDesktop PCsPrintersZoom ID account creationMicrosoft Office programsLAN connectivityTotal6603471059487Hardware andperipherals (66.99%)General softwareand applications (11.61%)Video conferencesystem (5.53%)e-Saraban System (4%)Network systems (3.75%)Cybersecurity (3.14%)Annual Report 2025 Department of Highways 113
5. Digital document archive of the Department of HighwaysThe Information Technology Center is driving thesystematic organization, storage, digitization of departmentrecords and the creation of a document lending-return system. This initiative addresses the significant challenge of managing over 3 million pages of critical documents from the Bureau of Right of Ways, Bureau of Planning, and Office of Internal Audit.The temporary Digital Document Archive is located at the Department of Highways’ Central Lab (Rama II). Currently, over 1.5 million pages have been digitized in PDF/A format at 300 dots per inch (dpi), ensuring high-quality preservation and long-term usability.6. Centralized authentication via the One Login systemThe One Login system serves as the centralized Single Sign-On (SSO) platform, allowing users to access multiple Department of Highways’ information systems with a single login. It reduces redundancy, improves convenience, and strengthens the overall security of IT system access. The platform currently supports a total of 15 internal information systems.According to service statistics, the One Login system has recorded 9,840 accesses, with an average of 243 monthly active users. Usage trends continue to increase steadily, reflecting high user confidence and positive feedback. This growth further demonstrates the system’s readiness and efficiency in supporting stable, secure, and continuous service.Implementation of the Digital Document Archive projectInformation systems supported by the One Login platform114 Annual Report 2025 Department of Highways
7. Personal data management and protectionTo enhance personal data management incompliance with the Personal Data Protection Act B.E. 2562 (2019) (PDPA), the Information Technology Center conducted a comprehensive analysis of the processes involving the collection, use, protection, and disclosure of personal data. Key action is preparing the Record of Processing Activities (ROPA), a key document for systematically recording and disclosing details ofdata-processing activities, together with a preliminary risk assessment. These measures enable rapid auditing and tracking of data management processes, significantly enhancing the organization’s data security standards and institutional reliability.8. Knowledge sharing at the Department of Highways’ Knowledge Management Festival (DOH KM) 2025On 1 April 2025, at the Manas Korwanich Meeting Room, the Information Technology Center hosted a seminar under the topic “AI Applications in Roadworks” as part of the DOH KM Festival 2025. This event aimed to facilitate the exchange of internal knowledge exchange and innovation. During the session, the center showcased AI technologies applicable to roadworks:• AI for Road Safety (intelligent traffic platforms)• AI for KBS (intelligent assistants forsummarization, synthesis, and comparison of articles and research)• AI for Multimedia, integrating technology with music composition, avatar characters, voice-overs, and editing to create AI-generated filmsThe Information Technology Center extendsits sincere gratitude to all departments for theircollaboration and support of the Department of Highways’ digital initiatives. Through this collective effort, continuous progress in system development is ensured, thereby elevating public service standards to be more convenient, responsive, and efficient.For updates, activities, and news from thecenter, please follow: Facebook: Information Technology Center, Department of HighwaysRecords of Processing Activities (ROPA)Annual Report 2025 Department of Highways 115
Ministry of TransportVolunteers:Flood Relief forAffectedCommunitiesHighlight Activities116 Annual Report 2025 Department of Highways
Annual Report 2025 Department of Highways 117
The Department of Highways Supporting the Thai-Cambodian Border Security Mission118 Annual Report 2025 Department of Highways
Annual Report 2025 Department of Highways 119
Publication CommitteeProduced by: Office of the Secretary, Public Relations Subdivision, Department of Highways2/486 Si Ayutthaya Road, Ratchathewi, Bangkok 10400Tel. +66 2354 6530Number of prints: 20 copiesWebsite: www.doh.go.thPublished by: Daoreuk Communications Co., Ltd.428/139-140 The Regent Street Village, Phraya Suren Road,Bang Chan, Khlong Sam Wa, Bangkok 10510Tel. +66 2375 5422 www.daoreuk.co.th1. Mr. Pongsakorn Chullabodhi Chairman2. Mr. Suebpong Paisalwattana Member3. Mr. Somboon Tientummarchart Member4. Mr. Ekkapong Sedthamanop Member5. Mr. Manit Sukhatisiriudom Member6. Mr. Thanasak Wongtanakitcharoen Member7. Mr. Pullop Channgamprapakul Member8. Mr. Nuttapong Wilaisettewanit Member9. Mr. Ponlathep Lertworawanich Member10. Mr. Kosintra Jetiyanonta Member11. Mr. Tunwin Svasdisant Member12. Mr. Sataporn Rattanasuwon Member13. Mr. Theerapon Samutraprapoot Member14. Mr. Noppakun Swangswai Member15. Mr. Prechaporn Suwatnodom Member16. Mr. Sahaschai Reangrungroj Member17. Pol.Maj.Gen. Pohnsak Laorujiralai Member18. Ms. Chananun Chulacharitta Member19. Mrs. Wiraporn Lormwong Member20. Mr. Somsak Aursudkijwattana Member21. Mr. Suvichan Surabal Member22. Mr. Montree Thammawat Member23. Mr. Boonliang Hirunlaksut Member24. Mr. Alongkorn Phromsin Member25. Mr. Werapon Wongwichien Member and Secretary26. Mrs. Nonglak Karanpisit Member and Assistant Secretary27. Ms. Wikanda Singhawattanasiri Member and Assistant Secretary28. Ms. Orawan Saengchan Member and Assistant Secretary29. Ms. Napaphat Amnuaithara Member and Assistant Secretary30. Mr. Thanakorn Pimsarn Member and Assistant Secretary31. Ms. Pluetiporn Choowet Member and Assistant Secretary32. Mr. Papon Innupat Member and Assistant Secretary120 Annual Report 2025 Department of Highways