pricer_system_manual4

PRICER SYSTEM MANUAL

The information in this document is subject to change without notice. No part of this document may be reproduced or re-
transmitted in any form or by any means, electronic or mechanical, for any purpose, without permission in writing from
Pricer AB.
Pricer System Manual
R5.5.0 English, 2018-04-09
Copyright © 2018 Pricer AB. All rights reserved.

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Table of contents

1 Introduction ............................................................................................. 5

1.1 General information............................................................................................5
1.2 Software installation...........................................................................................5

1.2.1 Prerequisites ...............................................................................................5
1.2.2 How to change web browser caching.........................................................6
1.2.3 Components in the Pricer System ..............................................................7
1.2.4 Installing the Pricer System ........................................................................7
1.2.5 Miscellaneous configuration .....................................................................11
1.2.6 Launching the Pricer System....................................................................14
1.2.7 Installing a customer configuration file .....................................................14
1.3 Logging in to the Pricer Client ........................................................................15
1.3.1 How to login to the Pricer Client ...............................................................15
1.4 The toolbar at the top of the screen................................................................15
1.4.1 Status........................................................................................................15
1.4.2 Batch Print ................................................................................................16
1.4.3 Link ...........................................................................................................16
1.4.4 Unlink ........................................................................................................16
1.5 Search ................................................................................................................16
1.5.1 How to perform a quick search.................................................................16
1.5.2 How to perform an advanced search .......................................................17
1.6 Alerts ..................................................................................................................18
1.7 Information pane ...............................................................................................19

2 Price Automation .................................................................................. 20

2.1 ESL Management ..............................................................................................20
2.1.1 Link ESL....................................................................................................20
2.1.2 Unlink ESL ................................................................................................21
2.1.3 Link Item Batch .........................................................................................22
2.1.4 Reports .....................................................................................................23
2.1.5 Manage IR Key .........................................................................................25
2.1.6 ESL Configuration.....................................................................................26
2.1.7 Advanced Search .....................................................................................26

2.2 Print ....................................................................................................................27
2.2.1 Batch Print ................................................................................................27
2.2.2 Single Print ...............................................................................................28
2.2.3 Batch Reprint ............................................................................................29
2.2.4 Print Configuration ....................................................................................31

2.3 SmartPoster.......................................................................................................33
2.3.1 SmartPoster ..............................................................................................33
2.3.2 SmartPoster Designer ..............................................................................33

3 Click & Collect....................................................................................... 34

3.1 Click & Collect ...................................................................................................34

3.2 Geo configuration .............................................................................................35

4 Task Management ................................................................................ 36

4.1 Task Management.............................................................................................36
4.2 Geo configuration .............................................................................................37

5 Shopper Guidance................................................................................ 38

5.1 Cloud Configuration .........................................................................................38
5.2 Article Groups ...................................................................................................38

6 Product Finder ...................................................................................... 40

6.1 Cloud Configuration .........................................................................................40
6.2 Article Groups ...................................................................................................40

7 NFC Product Information..................................................................... 41

7.1 Cloud Configuration .........................................................................................41

8 Platform ................................................................................................. 42

8.1 System Administration.....................................................................................42
8.1.1 Advanced ..................................................................................................42
8.1.2 Backup ......................................................................................................44
8.1.3 Status........................................................................................................45
8.1.4 User Management ....................................................................................49
8.1.5 Versions ....................................................................................................56
View Logs............................................................................................................56

8.2 System Configuration.......................................................................................58
8.2.1 Cloud Configuration ..................................................................................58
8.2.2 Configuration export .................................................................................58
8.2.3 General Settings .......................................................................................59
8.2.4 Geo Configuration.....................................................................................62
8.2.5 Global Parameters....................................................................................63
8.2.6 Infrastructure.............................................................................................63
8.2.7 Item Configuration ....................................................................................67
8.2.8 Job Configuration......................................................................................68
8.2.9 Languages ................................................................................................71
8.2.10Licenses....................................................................................................72
8.2.11Log Settings ..............................................................................................74
8.2.12Print Configuration ....................................................................................75
8.2.13SmartAPP Configuration ..........................................................................76
8.2.14Store Configuration...................................................................................76
8.2.15System Parameters ..................................................................................78
8.2.16Text Adapter .............................................................................................87
8.2.17Web Page Configuration ..........................................................................87

8.3 XML-file Configuration .....................................................................................89
8.3.1 DatabaseConfiguration.xml ......................................................................89
8.3.2 MailInfo.xml...............................................................................................90

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1 Introduction

1.1 General information

This document is the user manual for the current version of the Pricer System software. It contains
information about all the menus in the Pricer Client and explains how to work with them. It also
explains how to install the software.
This manual contains information for the system administrators, configurators and end users.
You can find topics in this manual in three ways:
• Use the table of contents on the previous page to find the menu you are interested in.
• Use the search function and a relevant key word.

1.2 Software installation

This chapter describes how to prepare and perform an installation of the Pricer System.
• 1.2.1 Prerequisites
• 1.2.2 How to change web browser caching
• 1.2.3 Components in the Pricer System
• 1.2.4 Installing the Pricer System
• 1.2.5 Miscellaneous configuration
• 1.2.6 Launching the Pricer System
• 1.2.7 Installing a customer configuration file
• 1.3 Logging in to the Pricer Client

1.2.1 Prerequisites

To install the Pricer System, you need to be logged on to the computer as a user with
administrator rights.
Communication
The mode of communication between the Pricer Server and the Base Stations is either:

• TCP/IP (Base Station E3/E32 or network adapter)
• Serial (COM).
For a Pricer System with remote Clients we recommend that the server running the system has a
static IP address.

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Hardware and software requirements

Please check the Release Notes to for your version to get the hardware and software minimum
requirements for running the Pricer Server and Client software.

Item Requirements
Backup
A secondary backup system is strongly recommended; a tape backup, disk
Power supply backup or backup to another computer.

Internet connectivity Uninterruptable power supply (UPS) with soft shutdown of operating system
and the database.

Required for full functionality

Windows firewall

Depending on the security level set in the firewall included in Windows it might be necessary to
allow exceptions in the firewall for the ports used by Pricer. This particularly applies to TCP ports
950 and 3333 as seen in the list below. To do this in Windows 7, go to Control Panel | Windows
Firewall | Advanced Settings, and then create Inbound or Outbound rules.

Port Type Function

950 outbound TCP Base Station communication
514 inbound UDP Base Station E32 logging
3333 inbound TCP Pricer Client
11096 inbound TCP Public API R4.7
11097 inbound TCP Web Services API
11098 inbound TCP Internal RMI for WebInStore

PDF Viewer

In order to view the reports created by the Pricer Server, a program for viewing PDF files is
required. Adobe Reader (version 6.0 or higher) can be downloaded for free from www.adobe.com.

1.2.2 How to change web browser caching

To make sure that the latest information is displayed on the Pricer Client pages, we recommend
that the web browser page cache setting is changed so that the page is renewed every time it is
visited.

Procedure for MS Internet Explorer
To change the web-browser page cache settings, follow these steps:

1. In MS Internet Explorer, go to Tools |
Internet options | General | Browsing
history | Settings dialogue.

2. Click the radio-button for “Every time I visit
the webpage”

3. Click »OK» to complete this procedure.

1.2.3 Components in the Pricer System

The Pricer System installation utility installs the Pricer Server and the Pricer Client user interface.
During the installation of the Pricer System the following third party software programs are also
installed:
NOTE! Please check Release Notes for your version to find the software program versions.
• Java (32 bit)

The Pricer Server requires that the Java JRE package is installed on the computer:
The Java JRE package is included in the Pricer Server installation file. During installation, you
will be asked if you want to use your current Java installation or install our included Java
package. We recommend that you install our included Java JRE package.
Another option is to install Java separately. If you choose to do this, you must quit the Pricer
installation, install Java JRE, and then restart the Pricer installation. Only Java JRE is required
and it can be downloaded from Oracle at http://www.java.com. Download and install the Java
JRE installation package to anywhere on the local computer by following the on-screen
instructions. Remember where you installed it as this information will be needed in the Pricer
System setup.
• MySQL database
• Jetty web server (used for the Pricer Client user interface)

1.2.4 Installing the Pricer System

If all the prerequisites are fulfilled and nothing unexpected occurs, the installation should not take
longer than 5 minutes.

How to install the Pricer System

Prerequisites
You must have access to an installation exe file (e.g. Setup_R5.x.exe).
If you already have a configuration that the Pricer System will be working with, you should use
your configuration file (e.g. StarterConfig_R5.x.prc).

Procedure
To install the Pricer System software, follow these steps:

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1. Run the Setup_R5.x.exe-file to start the
installation. Wait until the installer is launched,
it may take some time.

When the Welcome screen is displayed, Click
»Next» to continue.

2. Carefully read the license agreement.
Select the option, “I accept the terms of this
license agreement” and click »Next».

3. If you wish to :
4. Install Java included in the installation files,

click »Next».
Optional: use your current Java installation,
enter the path to the folder where your Java
files are installed, or click »Browse» to
navigate and select it. (For more information,
see chapter 1.2.13.). Then click »Next».
5. Accept the suggested installation folder
(C:\Pricer) or enter the name of the folder
where you want the software to be installed.

Click »Next» to continue.
6. Use the default Base Station Name.
7. Enter a Base Station address in the “C port or

IP” field.
8. NOTE: If an Ethernet Base Station is used

then the base station address should contain
the IP address e.g. 192.168.10.1.
9. Click »Next» to continue.

10. Enter a store name and click »Next» to
continue.

11. Enter MySQL user and password. Use default
values pricer if nothing needs to be changed.

12. Click »Next» to continue.

13. Browse the location of the PRC configuration
file (for more information, see chapter 5.8
Config export). If you do not have a
configuration file, leave the field blank.

14. Click »Next» to start the Pricer Server
installation.

15. The Pricer Server installation will continue
showing a couple of screens displaying
progress.

16. When finished, click »Next» to continue the
final part of the Pricer Server installation.

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17. Step 1/10 will now start where PRC-file is
installed, services etc.

18. Step 10/10, click »Next» to continue.

19. Select whether you want to create shortcuts in
the Start menu and on the desktop.

20. Select which program group the shortcuts
should belong to.

21. If you want to accept the default group
“Pricer” (recommended) click »Next» to
continue.

22. The installation is now finished, and if
selected the Pricer program icon will be
created and placed on your desktop and in
the Start menu.

23. To create an automatic installation file that
can be used to install the Pricer software with
exactly the same settings on other computers,
click »Generate an automatic installation
script».
You will be asked for a name and the file will
then be created in the folder where the Pricer
System was installed.

24. Complete the installation by clicking »Done».

How to perform an automatic installation
The Pricer Server can be installed using an automatic script. An installation script can be
generated at the end of a normal installation. Installation options like Base Station address, name
and JRE path may be edited as necessary.
The installation can be started via the command line with one of the following commands:
• java -jar Installer.jar <installation script file>, or
• Setup.exe <installation script file>.

In this case, the complete path to the installation script file has to be given.

How to perform an automatic upgrade
To perform an automatic upgrade, the following command shall be given via the command line:
• Upgrade.exe /S
For upgrade on a Linux system, the file Upgrade.run shall be used.

1.2.5 Miscellaneous configuration

How to change the Pricer Server access rights
If the Pricer software was installed by a user without administrator access rights, the network
access rights will be incorrect. They must then be re-configured after the installation.
Prerequisites
You must be logged into your computer as an administrator.
Procedure
To change the access rights for the Pricer Server, follow these steps:

1. Go to the »Start menu» and click »Control
Panel». Then open »Administrative Tools».

2. Double-click »Services».
3. Right-click »PricerServer» and select

»Properties».

4. Click the »Log On» tab and select »This
Account».

5. Enter the name and password of a user with
network access rights.

6. Complete the procedure by clicking »OK».

How to change Windows 7 shortcut properties
On Windows 7 computers, the Start menu shortcuts “Start Pricer Services” and “Stop Pricer
Services” might not work properly after installation unless they are configured to be run by an
administrator.

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Prerequisites
You must be logged into your computer as an administrator.
Procedure
To change the shortcut properties for Windows 7, follow these steps:

1. In the Start menu, select “Pricer”, then
“Pricer Server”.
Right-click on “Start Pricer Services” and
select “Properties”.

2. Select the “Shortcut” tab and click
»Advanced».

3. Check the check-box “Run as
administrator”.

4. Complete the procedure by clicking »OK».
5. Repeat the procedure from step 1 for the

shortcut “Stop Pricer Services”.

How to turn on sound for Link and Unlink
The Link and Unlink dialogues have sound feedback. The sound option is set to OFF by default.
The user will manually have to set it to ON. This is configurable in Internet Explorer.
Prerequisites
You must be logged into your computer as an administrator.
Procedure
To turn on the sound, follow these steps:

1. Open Internet Explorer and select the “Tools”
menu.

2. Select “Internet Options” and select the
“Advanced” tab.

3. Scroll down to the “Multimedia” section and tick
the check-box for “Play sounds in webpages”.

4. Click »Apply» and then »OK».

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1.2.6 Launching the Pricer System

The Pricer Server runs as a Windows service and starts automatically when Windows is started.
However, there can be occasions when you need to start or stop the Pricer Server manually.

How to manually start or stop the Pricer Server

Procedure
To start or stop the Pricer Server manually, follow these steps:

1. From the Start menu, select “Pricer”, then “Pricer Server” and
left-click on “Start Pricer Services”.

2. To stop the server, repeat step 1 but select “Stop Pricer
Services”.

1.2.7 Installing a customer configuration file

The configuration installer tool is used for installing a customer configuration file (PRC file) in an
existing Pricer Server installation.

How to install a configuration file

Prerequisites
You must be logged into your computer as an administrator. You must also have access to the
configuration file.

Procedure
To install a configuration file, follow these steps:

1. In the Start menu, select “Pricer”, then
“Tools”.

2. Click on “Configuration Installer”.
3. Click »Browse» to find and select the

configuration file you need.
4. Click »Install» to start the installation.
5. When the installation is finished, click the

Windows »Exit» button to complete the
procedure.

How to perform an automatic configuration installation
The configuration installer can be run in silent mode. To do this, run the following command in the
folder <Pricerinstallationdirectory>/R3Server:
"%PRICER_JAVA_HOME%\bin"\Java –jar R3Server.jar “Prc” <path of prc file>

1.3 Logging in to the Pricer Client

1.3.1 How to login to the Pricer Client

The Pricer Client launches a browser which requires you to login.
Prerequisites
The Pricer software must be correctly installed on your computer.
Procedure
To login to your Pricer Client, follow these steps:

1. Start the Pricer Client.
2. Enter the username and password in the “User ID” and “Password” fields. Both are case-sensitive.

Default administrator User ID and Password are both config.
3. If you want to change your password, click the link »Change password».
4. Select the preferred language in the drop down box. The default value depends on the local computer

settings and the settings for the specific user logging in.
5. Check the “Remember me” checkbox if the login credentials should be saved for next login attempts.

This feature is active for two weeks or until the user logsout.
Note! The “Remember me” checkbox can be turned off by using the System Parameter
REMEMBER_ME_AUTHENTICATION.
6. Click »Login» to log into the interface.
The main screen of the Pricer Client will now appear. Any page can be configured as a start page for
a particular user.

NOTE! Maximum number of login attempts are 10 for a specific account before you are locked out for 5
minutes. These parameters are non-configurable.

1.4 The toolbar at the top of the screen

The toolbar at the top of the screen contains quick access buttons to the functions Status, Batch Print,
Link and Unlink.

1.4.1 Status

Use Status to get details about the system status. For more information about the Status page, see
chapter 7.1.5 Status

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1.4.2 Batch Print

Use Batch Print to print and manage multiple overlays. For more information, see chapter 2.2.1 Batch
print.

1.4.3 Link

Use Link to link ESLs. For more information, see chapter 2.1.1 Link ESL.

1.4.4 Unlink

Use Unlink to unlink ESLs. For more information, see chapter 2.1.1 Unlink ESL.

1.5 Search

This section describes how to search for specific items or ESLs. There are two ways to search; quick
search and advanced search. The entry field for quick search is always available in the top right-hand
corner of the screen.

1.5.1 How to perform a quick search

The quick search field can be accessed and used at any time, when working with the Pricer System.
The result of the search depends on the format of the entered value and of the matches found:

If the search string is less than 17 characters:
• An exact match of the item ID will be searched for.
• If no results are found, a search for supplementary search values will be performed.

If the search string is more than 17 characters:
• An exact match for the ESL barcode will be searched for.
• If no results are found, a search for an item ID with more than 17 characters will be done.
• If no results are found, a search for supplementary search values will be done.

Procedure
To use Quick search, follow these steps:

1. Enter an Item ID, ESL barcode, or a supplementary search value in the quick search text field and

press the button.

2. If the quick search finds:

• an item matching the search criteria you entered, the result will be shown in a table sorted under
these headings:

• To see more information about an item, click the item number link in the column “ITEM ID”. A new
screen will be displayed showing all the information about the item. You can also print an overlay
for this item from this screen.

• an ESL matching the search criteria you entered, the result will be shown in a table sorted under
these headings:
To see
more information about an ESL, click the ESL barcode link in the column “ESL BARCODE”. A
new screen will be displayed showing all the information about the item. You can also print an
overlay for this item from this screen.

1.5.2 How to perform an advanced search

The Search window for advanced searches has a single field. The name of this field reflects which radio
button has been selected. There is a drop-down list connected to this field where you can select the type
of search criteria to use for items or ESLs.

Procedure

To perform a detailed search for an item, follow these steps:

1. Click on »Advanced search»
2. Click »Item» or »ESL».
3. Open the drop down menu and select which type of search criteria you want to use:

Item Description ESL Description
Item ID Search for an item using ESL barcode
Item Name Item ID ESL model Search for a specific ESL barcode
Items linked to ESL Search for an item using ESL in roaming
model Item name Search for ESLs linked to a
Items linked to ESL Search for an item ESL in slow roaming specific model
connected to a specific
View all items model ESL with low battery Search for all ESLs that are
Search all items that are currently in roaming
Item IPF linked to an ESL ESL unlinked
without response Search for all ESLs that have not
View all items in the answered for more than three
system days

Search for all items in Search for all ESLs that have
the system that have a reported low battery. This requires
specific IPF that the job “Check ESL Battery”
has been run.

Search for all ESLs that have
been unlinked from the system but
have not answered

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Items with timed Search for all items on a Failed ESLs Search for all ESLs in the system
update specific date that have a that have status Failed
timed update
Items in roaming ESL waiting for price Search for all ESLs in the system
Search for all items that that are currently being updated
Items waiting for are in roaming ESLs price updated with a new price
update at date
Search for all items that Search for all ESLs that have
Items in state OK are waiting to be been updated on a specific date
updated by the system
All posters Display all SmartPosters in the
Search for all items that system
have status OK

4. A field corresponding to the criteria type you chose will appear under the search criteria field.

5. To search for your chosen criteria:
• use a barcode scanner, or
• enter the search string using a keyboard, and then press »Search»

The results of your search will be displayed.
6. To see detailed information about any of the items/ESLs found, click the appropriate link in the

“Item ID”/”ESL Barcode” column.

1.6 Alerts

At the bottom left of the Pricer screen, there is a small pane showing system alerts.

Icon Description
“Show Alert history” shows the last 5 days of alerts in the system

Error

Warning

Information

Alert can be removed manually. The cause of the alert may still exist in the system, and the
alert may show up again.
Alert cannot be removed manually. The cause of the alert must be solved before it is
automatically removed.

Type of alert Information
Infrastructure
If something in the infrastructure is not working properly. This alert will always show for a few
Security seconds at the startup of the Pricer server, while the server is trying to connect the
ESL failed infrastructure.
Roaming level
Shows if a security error has been found

Shows if an ELS or SmartPoster is in failed state

This alert is based on the roaming levels that have not been found during the last 7 days
Warning: when the roaming level is more than 2 percent

SmartPoster Error: when the roaming level is above 5 percent
Shows when a new poster is discovered by the system
License Shows when the license is not configured, or when something is wrong with the license
ESL low Shows when the system finds ESLs with low battery
battery
Stickers Shows when the system finds new items that need new overlays printed
Statistics Shows when the system fails to create or send the statistics
Store Shows when the system tries to keep the SmartFlash alive on ESLs that has SmartFlash
Configuration configured and store business hours has not been configured
Shows when the installed system is a LAB release
Lab Install

1.7 Information pane

The Information pane at the bottom left of the Pricer screen shows the store name and user ID of the
person logged in.

Click »LOGOUT» to log out of the Pricer system.

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2 Price Automation

This chapter describes how to work with “ESL Management”, “Print” and “SmartPoster” in the
Pricer Client.

2.1 ESL Management

2.1.1 Link ESL

This section describes how to link an ESL to an item. For instructions on how to link ESLs using
the SmartAPP, see the SmartAPP Link/Unlink QuickGuide.
Select Price Automation | ESL Management | Link ESL from the main menu to display the “Link
ESL” landing page:

Link ESL fields
The Link ESL screen has the following fields:

Parameter/Field Description
ESL Barcode
Model The code that identifies the ESL in the Pricer System.
Position The model determines which layout script will be used for the ESL display.
Item ID Select link position if multi-item template is used.
The code that identifies the item in the Pricer System. This field may also refer to
Department other identification fields if that has been configured in Web Settings | General
Access Code Settings | Supplementary search.
Select the department where the link should be done.
Set unique access code (optional field).

How to link an ESL

Prerequisites
Before linking an ESL, the following prerequisites must be fulfilled:

• The ESL model that you want to link to must be configured in Price Automation |ESL
Management | ESL Configuration.

• The item that you want to link to the ESL must be in your database.

Procedure

To link an ESL to an item, follow these steps:
1. From the main menu, select Price Automation |ESL Management | Link ESL or click

»Link» in the toolbar.
2. Enter the ESL barcode found on the back of the ESL, either by entering it manually in the

field “ESL Barcode” or by using a barcode scanner.
3. Check that the model displayed is correct. If needed, change it by selecting a different

model from the drop-down list.
4. Enter the Item ID found on the overlay on the front of the ESL.
5. Click on the »Link» button to link the ESL to the item. The ESL is updated with the correct

price and item information. This normally takes a few seconds. Look at the ESL display.

The ESLs which have been linked are listed at the bottom of the window. A successful link
is indicated with the word “Success” in the “STATUS” column.
If the item does not exist in the database, an error message will appear when trying to link.

How to perform a forced update of an ESL
A forced update is a transmission sent to an ESL regardless of the ESL’s status. The latest data is
sent immediately. For example, this can be useful if the user wishes to update to an ESL in
roaming mode without having to wait for the next roaming transmission. If the ESL responds
correctly to the forced update, it will be updated.

Prerequisites
To perform a forced update, the ESLs to be updated must be found using an advanced search,
see chapter 1.5.2 How to perform an advanced search.

Procedure
To force an update on a single ESL or a related group of ESLs, follow these steps:
1. Perform a detailed search for an ESL (see 1.5.2 How to perform an advanced search).
2. To force an update on:

• One or several ESLs, click the check-boxes in the “Select” column for those
ESLs, and then click the button »Force Update on Selected» (positioned under
the list).

• All of the ESLs, click »Force Update on All» (positioned under the list).

2.1.2 Unlink ESL

Removing the link between an ESL and an item frees the ESL, and it can now be used with other
items.
For instructions on how to link ESLs using the SmartAPP, see the SmartAPP Link/Unlink
QuickGuide.
Select Price Automation | ESL Management | Unlink ESL from the main menu to display the
“Unlink ESL” landing page:

21

Unlink ESL fields
The list shows successfully unlinked ESLs.

Parameter/Field Description

ESL Barcode The code that identifies the ESL in the Pricer System. Is found on the
back of the ESL.

Department Select the department where the unlink should be done.
Position Select unlink position if multi-item template is used.

ITEM NAME Name of the item.

ITEM ID The code that identifies the item in the Pricer System.
STATUS
Success: unlinking worked.
Invalid barcode: unlinking did not work.

How to unlink an ESL

Procedure
To unlink an ESL from an item, open the “Unlink ESL” page and follow these steps:
1. In the field “ESL Barcode”, enter the number found on the back of the ESL, either by

entering it manually using the keyboard or by using a barcode scanner.

If you enter the barcode using a barcode scanner, the system will look up and display what
this ESL is currently linked to and unlink it at the same time.
2. If you entered the barcode manually, click »Unlink» to complete this procedure.

2.1.3 Link Item Batch

This chapter explains linking of batches of items and how to work with that.

Graphical labels that do not require paper overlays can be linked in batches. This is done by
importing a text file with a list of item IDs, formatted with one item ID per row.

After import, the required number of graphical labels are scanned and linked to the items in the list.
Supplementary search is supported, which means that other item identifications than item ID may
be used.

Select Price Automation | ESL Management | Link Item Batch from the main menu to display
the “Link Item Batch” landing page:

Link Item Batch fields

Parameter/Field Description
Import Items
Where you can browse for and import the file containing information about
Link ESL the batch of ESLs.
ESL Location Entry field for the barcode of a single ESL.
Gives the location for a single ESL

2.1.4 Reports

This section explains the reports and how to generate them. Pricer uses JasperReports to
generate the reports.

Reports are generated using the functions under Platform | System Configuration | Job
Configuration. They can be set to be generated automatically and repeatedly at certain times.
Reports can be generated for distribution by mail, direct printing or saved to disk.

Select Price Automation | ESL Management | Reports in the main menu to display the “Reports”
landing page:

Report types
These types of reports can be generated:

23

Report Description
ESL Status Report
Shows the total number of installed ESLs, total number of ESLs in
ESL Roaming Report roaming, total number of ESLs in waiting for update and total numbers of
Recent ESL Roaming ESLs with low battery.
Report
Shows a list of the ESLs that have a communication problem with the
System Status Report system, grouped by store department.

Price Change Statistics Shows a list of the ESLs which had a communication problem during the
Report last seven days (configurable in the parameter
NUMBER_OF_DAYS_FOR_RECENT_ROAMING under Platform |
ESL Summary Report System Configuration | System Parameters). This report is a
ESL Low Battery Report complement to the ESL Roaming Report.

Shows the status information for the base stations, transceivers and
ESLs. It includes the total number of units and the number of units with
problems.

Shows the number of price changes made per day. It also shows the
number of ESLs that have a price display problem and the number of
ESLs that have been linked and unlinked during the day.

By default the report show 3 months of history. The history length can be
configured in the parameter NO_OF_MNTHS_FOR_STAT_REPORT
under Platform | System Configuration | System Parameters.

Shows a summary of the ESL statuses at the time of the report, per store
department.

Shows a list of all ESLs that have reported low battery status during the
latest battery check. This report is only available if a check battery status
job has been scheduled in Platform | System Configuration | Job
Configuration.

How to view a report

Prerequisites
To be able to view the reports on a computer, Adobe Reader must be installed.

Procedure
To view a report, follow these steps:
1. From the main menu, select Price Automation | ESL Management | Reports.
2. Select the report you want to view from the list shown.
3. The report PDF-file will now be displayed in a separate Adobe Reader window.
4. To save or print the report, use the Adobe Reader menu options.

How to change default report format

The default and supported report format is pdf. Another format can be used for the report
generating program JasperReports, but this is not officially supported by Pricer. This can be
achived by adding an additional line in the
\Pricer\R3Server\config\ReportNameConfiguration.xml file.

Procedure
To change report format, follow these steps:
1. Open the \Pricer\R3Server\config\ReportNameConfiguration.xml file.
2. Add the line <FileFormat>XXX</FileFormat> for all reports that should have different format

like the following example:
<Report>

<ReportName>CreateRecentRoamingReport</ReportName>
<ReportJRXMLFileName>ESL_RECENT_ROAMING_REPORT.jrxml</ReportJRXMLFileName>
<FileFormat>XXX</FileFormat>
</Report>

The available formats for JasperReports are:
• pdf (supported by Pricer)
• csv
• xml

3. Save the file and restart Pricer Server.

2.1.5 Manage IR Key

This chapter explains how to start using the IR key in your system.
The Fast Access IR keys are handled as ESLs, in other words, they can be linked and unlinked in
the store. During linking, the IR key is programmed according to the system configuration to get
the correct commands for each of the 16 buttons on the IR key. More information about IR-key
configuration can be found in the Pricer_ESLConfigurationClient.pdf document.
Select Price Automation | ESL Management | Manage IR Key on the main menu to display the
“Manage IR Key” landing page:

Manage IR key fields Description
Parameter/Field The barcode of the IR key to be worked on.
Barcode A drop-down list of all the available departments.
Department

How to link an IR key

Procedure
To link an IR key, follow these steps:

1. From the main menu, select Price Automation | ESL Management | Manage IR Key.
2. Enter the barcode of the IR key to be linked, either by entering it manually or by using a

barcode scanner.
3. Select the department where the initialization should take place.
4. Point the IR key toward the nearest transceiver and click »Enter». You need to point the IR

key because the signal from the IR key is weaker than an ordinary ESL.

25

5. The list will be updated with the new IR key. If the status is set to “NOT OK”, the IR key

has not responded on all configured buttons? In that case, reload the window after 20
seconds to see if the status has changed. If the status does not change from “NOT OK”,
update the IR Key as described the section “How to update an IR Key”.

How to remove an IR key

Procedure
To remove an IR key, follow these steps:

1. From the main menu, select Price Automation | ESL Management | Manage IR Key.
2. Click the check-box of the IR key that you want to remove.
3. Point the IR key toward the nearest transceiver and click »Remove». You need to point

the IR key because the signal from the IR key is weaker than an ordinary ESL.
The removed IR key will be removed from the list of IR keys.

How to update an IR key

When the buttons have been configured according to “Pricer_ESLConfigurationClient.pdf”, the IR
key needs to be updated (again).

Procedure
To update an IR key, follow these steps:

1. From the main menu, select Price Automation | ESL Management | Manage IR Key.
2. Click the check-box of the IR key that you want to update.
3. Point the IR key toward the nearest transceiver and click »Force Update». You need to

point the IR key because the signal from the IR key is weaker than an ordinary ESL.
4. The IR key is now updated.

How to import an Item Batch

Prerequisites
Before importing a text file, make sure that the file only contains item IDs, and that each item ID in
the text file starts on a new row.

Procedure
1. Click »Browse» to find and select the text file that contains the item IDs.
2. Click »Import» to import the IDs from the file.

2.1.6 ESL Configuration

ESL Configuration is a separate program, in which the label layouts and IR-key configuration are
made. More information about ESL Configuration can be found in
Pricer_ESLConfigurationClient.pdf.

2.1.7 Advanced Search

For information about Advanced Search, see 1.5.2.

2.2 Print

2.2.1 Batch Print

This chapter describes how to use the Batch Print function for printing and managing batches of
overlays. Overlays are the labels that are affixed to Pricer ESLs. There are three menus related to
batch printing.
Select Price Automation | Print | Batch Print from the main menu to display the “Batch Print”
landing page:

Batch Print fields Description

Parameter/Field A unique name given to a batch of overlays.
Batch Name
Model The name of the ESL model which then specifies the overlay size and
information layout.
Item/ESL
The Item ID or the ESL code that identifies the item or ESL in the Pricer
System.

How to print new overlays

Prerequisites
Before printing new overlays, the following prerequisites must be fulfilled.

• The ESL models that you want to print overlays for must be configured in Price
Automation | ESL Management | ESL Configuration.

• The default printer and settings for it must be set in Price Automation | Print | Print
Configuration.

• There must be items in the database.

Procedure
To create a list of overlays (called a batch) and to print these, follow these steps:

1. From the main menu, select Price Automation | Print | Print Configuration or click
»Print» in the toolbar.

2. Enter a name for this batch in the Batch Name field. ”Pricer_<dateandtime>” is suggested
by default. (This default batch name can be changed in the Price Automation | Print |
Print Configuration.)

3. Select the ESL Model from the Model drop-down list. The model specifies the overlay size
and information layout.

27

4. Add an overlay for an item to the list, by:
• entering the Item ID in the “Item/ESL” field and then clicking »Add Item», or
• using a barcode scanner to enter the item ID (adds the item automatically to the
list).

5. If you have added an item incorrectly you can delete it from the list by making sure that it
is the only one with a ticked check-box and then clicking »Delete Selected».

6. Before printing your created overlays, make sure that;
• the check-boxes are ticked,
• the quantities are correct.

7. To Print the batch, click »Print Selected» to complete this procedure.
8. The screen will be displayed automatically, see chapter 2.7 Batch Reprint.
9. To save the batch for later printing, see How to save a batch of overlay print jobs.

How to save a batch of overlay print jobs

If you have created a print batch job but do not want to print it directly, you can save it using this
function.

Prerequisites
To save a batch of print jobs, you must first create a print list, see “How to print new overlays”.

Procedure
1. When you have created a list of items to be printed, make sure that all the check-boxes
are ticked and that the quantities are correct and then click »Save Batch».
2. In the confirmation dialog box that is displayed, click »OK» to complete this procedure.
3. The “Batch Reprint” screen will now be displayed automatically, see chapter 2.7 Batch
Reprint.

2.2.2 Single Print

This section describes how to use the “Single Print” function. Overlays printed using this function
are not saved or stored in the system.
Select Price Automation | Print | Single print from the main menu to display the “Single Print”
landing page.

Single Print fields Description
Parameter/Field The model specifies the overlay size and information layout.
Model

Parameter/Field Description
Item/ESL
The item ID or the ESL code that identifies the item or ESL in the Pricer
System.

How to print a single overlay

Prerequisites
Before printing a single overlay, the following prerequisites must be fulfilled:

• The ESL model that you want to print an overlay for must be configured in Price
Automation | ESL Management | ESL Configuration.

• The default printer and settings for it must be set in Price Automation | Print | Print
Configuration.

• The item to be included in the overlay must be in the database.

Procedure
To print a single overlay, follow these steps:

1. From the main menu, select Price Automation | ESL Management | ESL Configuration.
2. Select the ESL model from the “Model” drop-down list. The model specifies the overlay

size and layout.
3. To print an overlay for a specific item, enter the Item ID in the “Item/ESL” field.

To reprint the overlay for an existing ESL, enter the ESL Barcode.
Both item numbers and barcodes can be entered either manually or with a barcode
scanner.

4. Click »Print» to complete this procedure.

2.2.3 Batch Reprint

This function is used when printing overlay batches. Batches can be created either under the
menu Price Automation | Print | Batch Print, or automatically when item data included on an
overlay is changed.
Select Price Automation | Print | Batch Reprint from the main menu to display the “Batch
Reprint” landing page:

Batch Reprint fields Description
Parameter/Field The total number of batches shown in the list below.
Number of Batches A unique name given to a batch of overlays.
BATCH NAME Status of if the batch is new or previously printed.
STATUS

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Parameter/Field Description
DATE
MODEL The date when the batch was created or last printed.
NO. OF OVERLAYS
Model (Create) Display which type of model that was printed.

The number of overlays included in this batch.

A drop-down list with all available printable models if an already printed
batch should be printed again, but this time with another model.
1. Select new model from drop-down list.
2. Select which batches (one or several) to reprint using the new
specified model.
3. Click »Print selected» to print the batches with the new specified
model.

How to reprint a saved batch print job

Prerequisites
You can only reprint batch print jobs that have been saved. If there are no saved batch jobs, the
list of saved jobs will be empty. To create a new batch job, see chapter 2.2.1 Batch print.

Procedure
To reprint a batch print job, follow these steps:

1. From the main menu, select Price Automation | Print | Batch Reprint.
2. Tick the check-box for the batch that you want to reprint.
3. Click »Print selected» to complete this procedure.

You can also delete saved batches by clicking »Delete Selected».

How to import an item ID file to create a new batch print file

Prerequisites
Before importing an item file, make sure the text file to be imported is plain text with only a single
item ID per row, or a single model name per row.

Procedure
To import a text file, follow these steps:

1. From the main menu, select Price Automation | Print | Batch Reprint.
2. Click »Import Batch» (positioned below the list of saved batches).

A new screen will be displayed:

3. Enter the name of the new batch file that you will be creating in the “Batch Name” field or
accept the default batch name.

4. Select the ESL Model from the “Model Name” drop-down list to determine the overlay size
and layout.

5. Enter the name of the text file in the “Select” field containing the item ID list, or click
»Browse» to find and select the file.

6. If you want to start reading the file from a different line than the first line, enter the line
number in the “Start Position” field.
If the item codes are a different length than 13 characters, enter the length in the “Length”
field.

7. Click »Import» to complete this procedure. The contents of the file will be saved as a print
batch and will be visible in the “Reprint Batch” landing page.

2.2.4 Print Configuration

This chapter explains how to configure your printers and select default setting for how to print.

Select Price Automation | Print | Print Configuration in the main menu to display the “Print
Configuration” landing page:

Print settings fields Description
Parameter/Field
Enable manual printer If the checkbox is checked, the user is allowed to select which printer to
selection use when printing an overlay.
Print batch name format
A print batch can be given a default name (set in the “Name:” field) with
Changed overlays an added suffix (set in the “Suffix” field, see description below).

This function automatically creates a print batch job whenever any
information related to the overlay for that item has been changed. This is
highlighted in the Alerts pane if the “Stickers” alert is shown

Click on the Stickers alert to go to the Batch reprint page, where the
overlays can be reprinted.

You can change the name and suffix for this function.

31

Parameter/Field Description
Enable auto PFI print
If checkbox is checked, this function automatically tries to print any
Suffix batches from the PFI (Pricer File Interface). If the box is unchecked, the
PFI print batches will be saved in the list on the page “Batch Reprint”, with
the status “New”, and will need to be printed manually. The print batch
can be given a default name (set in the “Name:” field) with an added suffix
(set in the “Suffix” field, see description below).

The suffix can be set using any of the following parameters
“yyMMddHHmmSS”, where: yy=year, MM=month, dd=date, HH=hour,
mm=minutes and ss=seconds.

How to configure a printer

Prerequisites
At least one Windows printer must be installed and at least one ESL model must be configured to
perform this procedure.

Procedure
To configure a printer, follow these steps:

1. From the main menu, select Price Automation | Print | Print Configuration.
2. In the “Default Printer” area of the screen, click »Add model».
3. From the “Model” drop-down list, select the ESL model. Then select the printer to use for

this type of ESL, from the “Printer” drop-down list.
4. Check the box “Default” to make this setting the default setting for all ESL models. The

default printer will be used if no printer has been selected when making a printout.
5. To add more printers, repeat this procedure from Step 2.
6. Click »Save» at the bottom of the screen to complete this procedure.

How to configure a Client printer

This function lets you print from a Client computer and redirect the printouts to a specific printer. It
will also assign the correct home department for this Client.

Prerequisites
At least one Windows printer must be installed and at least one ESL model must be configured to
perform this procedure.

Procedure
1. From the main menu, select Price Automation | Print | Print Configuration.
At the bottom of the window, click »Add Client». An “Add Client” area is displayed:

2. Enter the Client name in the “Client” field.
3. Select the department from the “Link Department” drop-down list.

4. Click »Add model».

5. Select the ESL model from the “Model” drop-down list and the IP address or hostname
from the “Printer” drop-down list.

6. To add more Client printers, repeat this procedure from Step 2.
7. Click »Save» at the bottom of the screen

2.3 SmartPoster

A SmartPoster is a player connected to a large screen that can be used to show several items and
to promote certain articles. For more information how to configure and create templates, see
Pricer_SmartPoster.pdf.

2.3.1 SmartPoster

Displays the list of added SmartPosters.

2.3.2 SmartPoster Designer

Displays the list of created templates for the SmartPosters and where to access the template
designer.

33

3 Click & Collect

As the online penetration continues to increase, and brick & mortar stores begins to offer their
customers Click & Collect, the importance of improving picking performance is increasing as well.
The Click & Collect solution draws from all components of the Pricer Communication Platform. The
online sales order are imported as curated lists. The picker is positioned using BLE trilateration and
the positions of the ESLs are used to plan the optimal route through the picking. The position of the
picker and the articles on the pick list are displayed on the store map in the pickers handheld device
together with the shortest path to the next article in the list. SmartFlash then provides the final visual
guidance to the specific article.

3.1 Click & Collect

For information about how to use the Click & Collect functionality in the Pricer SmartAPP, see the
Pricer Click & Collect QuickGuide and the Pricer_Integration.pdf manual.

Parameter Description
Order number Order number
Number of items Number of items in the order
Pick up Time when the order should be collected by the customer
Created Time when the order was created
Status Status of task:
• New – new task
Picking time • In Progress – task in progress
• Completed – task completed

The amount of time it took to pick the order

Statistics

The Statistics page shows statistics of all orders that has been done. The statistics are updated
weekly on Sunday nights.

If there is not enough data to show statistics, it will be updated as soon as there is.

3.2 Geo configuration

For more information, check the Pricer_SmartAPP_GeoConfig_Guide.pdf.

35

4 Task Management

Delisting products, negative stocks, new arrivals, shelf implementation, shelf talker management…
A large portion of the work performed in the shop occurs at the position of the article on the shelf.
The Pricer solution Task Management aims at streamlining the process of finding the position of an
article and performing a task at it. The store staff use the Pricer Task Management Solution to carry
out operational tasks. They receive the list of tasks to carry out and are guided in the store to each
ESL for which a task is requested. The concerned ESL will flash when it is approached and the task
to be performed is displayed. The system combines the indoor positioning of the handheld device
and the positions of the ESLs to guide the staff to the right place and real time SmartFLASH to find
the article on the shelf.

4.1 Task Management

To be able to create a “Task to Light” list, a merchandising property (i.e. an Item Property) needs
to be selected, this is done under Platform | System Configuration | System Parameters and
the parameter MERCHANDISING_PROPERTY.
When this merchandising property is updated with a new value for a product the “Merchandising
Change Detected” will increase one step. The information in the merchandising property for that
product should be the actual task to perform, like “Add Promo shelf talker”, “Remove shelf talker”,
“Check Planogram” etc. .

Parameter/Field Description
New List
List Name Name of the “Task to Light” list.
Generation Type • Changes Detected – generate a list of products where the

Maximum Items merchandising property has been changed.
Equal Property • Random Samples – generate a random list of products that should be
Equal Value
Unequal Property checked based on value in the merchandising property.
Equal Property Maximum number of items in list.
Link Filter Extra filter to check the value of an Item Property.
Value to check the actual Item Property value.
Merchandising Extra filter to check the value of an Item Property.
Merchandising Property Value to check the actual Item Property value.
Merchandising Changes • Linked with Geo Position – check products that are linked with geo
Detected
Task to Light position.
ID • Linked – check products that are linked.
Name • Linked and Unlinked – check all products regardless linked or not.
Created
Number of items Item property that will trigger a new task.
Status Displays how many item property changes that have been detected.

Done Auto generated ID for the list
Name of list
Creating date and time
Number of products to check
Status of task:
• New – new task
• In Progress – task in progress
• Completed – task completed
Percentage of performed task

4.2 Geo configuration

For more information, check the Pricer_SmartAPP_GeoConfig_Guide.pdf.

37

5 Shopper Guidance

Shopper Guidance is a solution in the Pricer Platform where the shopper is the intended user.
Shopper guidance gives store managers and retail chains the opportunity to optimize the store visit
with functionality to plan the visit ahead and then get real time guidance on the optimal route through
the store during the visit.
Article master data in the Pricer Platform is published in the Cloud and made available. This allows
the shoppers to search for articles from a remote location and create purchase lists to plan their visit
upfront. As the purchase list is being filled, the Shopper Solution uses the positions of the ESLs to
plan the optimal route through the store passing by all articles.
In the store the store map is retrieved from the Cloud. Trilateration with BLE beacons is used to
position the shopper’s smartphone and display this on the map. The shortest path from the shopper’s
position to the next article in the purchase list is displayed on the map and is updated as the shopper
move through the store.
Example of Shopper Guidance:

5.1 Cloud Configuration

For more information, see 8.2.1 Cloud Configuration.

5.2 Article Groups

Article Groups is a function to displaying product groups on the GeoPosition map that have same
type of information, for example item group. So for example all items that have item group ‘1’ will
be merged into same group.

How to generate an Article Group
This procedure explains how to generate an Article Group to show the area in which the ESLs are
located that belongs to same article group.
Procedure
To generate an Article Group, follow these steps:

1. From the main menu, select Platform | Shopper Guidance | Article Groups.
2. Click »Add» and select from the dropdown list which Item Property that the article group

should be generated from.
3. Click »Save and Generate Article Groups» to start the generating.
4. Click »Show Groups» to divide the list into Auto Generated and Manually Managed

positions.

5. Click »Show Group» to display the article group on the map.

39

6 Product Finder

Product Finder is a solution in the Pricer Platform where the shopper is the intended user. Product
Finder gives store managers and retail chains the opportunity to optimize the store visit with
functionality to get real time guidance to a specific product in the store.
Article master data in the Pricer Platform is published in the Cloud and made available. This allows
the shoppers to search for an article to get the position and get the optimal route through the store.
In the store the store map is retrieved from the Cloud. Trilateration with BLE beacons is used to
position the shopper’s smartphone and display this on the map. The shortest path from the shopper’s
position to the article is displayed on the map and is updated as the shopper move through the store.
Example of Product Finder:

6.1 Cloud Configuration

For more information, see 8.2.1 Cloud Configuration.

6.2 Article Groups

For more information, see 5.2 Article Groups.

7 NFC Product Information

With NFC (Near Field Communication) chips integrated into SmartTAG labels, retailers have the
option of providing enriched experiences to the shoppers. When holding their smartphone near NFC
integrated labels, shoppers receive content such as marketing campaigns, videos, product specs or
the retailer’s ecommerce web on their smartphone. NFC also offers the possibility to replace any
bar code scanning applications by new user friendly tools, using shoppers’ smartphones and NFC
integrated ESLs for self-scanning. The NFC configuration is done in the Cloud.
The Pricer NFC solution offers a dynamic configuration platform. Each NFC label is pointing to the
same URL; for example http:\\esl.nu\cf\t7diu840j20js3ha5 (t7diu840j20js3ha5 is the actual
barcode but in encrypted format). When the ESL is linked in the Pricer Server it will also be stored
in the NFC cloud server. In the NFC cloud server the item that is linked to one or several ESLs is
then configured to redirect the NFC request to another URL. This ensures that every ESL that is
linked to same product is redirected to same URL. This can also be handled on chain level as well.
So item A in store 1 and store 2 is redirected to same URL.

7.1 Cloud Configuration

For more information, see 8.2.1 Cloud Configuration.

41

8 Platform

8.1 System Administration

8.1.1 Advanced

Select Platform | System Administration | Advanced in the main menu to display the
“Advanced” landing page:

How to export ESL data
A PFI file contains text information about the links between the parts of the system. This procedure
explains how to export ESL data into a PFI file (Pricer File Interface). The files contains ESL data
such as items and links, and can be separated so that for example only a link backup is made.
This may save time when the item database is big and already available.
Procedure
To create a PFI file, follow these steps:

1. From the main menu, select Platform | System Administration | Advanced.
2. In the drop down list under “Export ESL Data”, choose to create a PFI file containing:

• Items and links
• Only items
• Only links
3. Click »Create PFI».
4. To view the PFI file, go to the Pricer installation directory, open and search for the file in
the folder named “Databasebackup” (all PFI files are saved here).

How to update ESLs

This procedure explains how you can issue update commands to ESLs in the system. You can
cause the ESLs to recalculate or re-transmit all information.

Procedure
To update ESLs, follow these steps:

6. From the main menu, select Platform | System Administration | Advanced.
7. Depending on what you want, click one of the following buttons:

• »REFRESH» to force all ESLs to recalculate using their current information.
• »FORCE UPDATE» to re-transmit all changed information irrespective of the

information currently in the ESLs.
• »FULL ROAMING» to perform a roaming sweep for all ESLs on the roaming list.
8. Click »Confirm» in the pop-up confirmation window that appears to complete this
procedure.

How to change the ESL key code

This procedure explains how change the key code for the ESLs in the system.
The ESL key code is an access code that is used between all ESLs and IR keys linked to the
system. Without the correct access code an IR key cannot communicate with an ESL.

Procedure
To change the ESL key code, follow these steps:

1. From the main menu, select Platform | System Administration | Advanced.
2. Enter the key code you want to update in the “Update ESL key code” field. The key code is

4 characters in hexadecimal format (0-F can be used). The key code is set to “0” by
default.
3. Click »Update» to set the new key code.
4. Click »Yes» in the pop-up confirmation window that appears to complete this procedure.
5. All ESLs and IR keys linked to the system hereafter will automatically be set to use this
code.
If there are any ESLs that are already linked in the system, click »Force Update» to
transmit the new key code to them.

How to recalibrate all departments

This procedure forces a recalibration at the next transmission to the departments. Although the
system automatically recalibrates at certain time intervals, there can be a need to manually
recalibrate if there are problems updating ESLs in certain deaprtment.

Procedure
To recalibrate all departments, follow these steps:

1. From the main menu, select Platform | System Administration | Advanced.
2. Click »Recalibrate».
3. Click »Yes» in the pop-up confirmation window that appears to complete this procedure.

43

How to send server statistics to Pricer
Pricer can send store statistics to a remote could server. For this to work a Cloud Registration is
needed.
Procedure
To send statistics about a server to Pricer, follow these steps:

1. From the main menu, select Platform | System Administration | Advanced.
2. Click »Send».
How to generate transmission diagnostics
Transmission diagnostics is a special tool that can be used to collect transmission data even if the
server has entereds a deadlock situation. This tool is only intended for support issues.
Procedure
To generate transmission diagnostics, follow these steps:
1. From the main menu, select Platform | System Administration | Advanced.
2. Click »Generate».

8.1.2 Backup

The backup function is used when creating a backup of the complete system or selected parts of
it. Logs and external files/folders can be added to the backup.
It is recommended to schedule daily backups using the “Jobs” function, see 8.2.8 Job
Configuration.
It is also recommended to make frequent backups of the disk containing the backup files.

Select Platform | System Administration | Backup in the main menu to display the “Backup”
landing page:

How to manually make a backup
A full or partial system backup is made by manually selecting which files and folders to be
included.
Procedure
To generate a backup, follow these steps:

1. From the main menu, select Platform | System Administration | Backup.
2. To select files and/or folders to a backup, use the »Add» button for “Files and Folders”. In

the window that opens, select the files and/or folders you want to backup.
3. If you want to save this backup configuration, click »Save».
4. The backup configuration will be displayed below the “Full System Backup” button.
5. Click »Generate» to create the backup.
6. The backup will be made and the text “PRC generated, download” appears under the title.
7. To save the backup file, click “download”. A window will open from which you can select a

location to save the file.

8.1.3 Status

The “Status” page shows the status of the Pricer System including the Pricer Server and ESLs.
Select Platform | System Administration | Status in the main menu, or click on the Status
button at the top of the screen, to display the “System Status” landing page:

Status

Status fields

Parameter/Field Description

Item Status Chart

Red Less than 89% of the ESLs have acknowledged price and information
register updates.

Yellow Between 90% and 95% have acknowledged updates.

Green More than 95% of the ESLs have acknowledged the updates.

Transmitting Chart

Shows the current maximum speed for transmitting data to the ESLs

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Advanced Status
The Status Advanced page gives detailed status information about the system.

Advanced Status fields Description
Parameter/Field
PFI Progress of the data file processing.
Datafile Progress Progress of the result file processing.
Resultfile Progress

Text Adapter Progress of the data file processing.
Datafile Progress

Back Office Length of back office queue.
Queue Length Progress of the back office processing.
Progress

ESL Status The number of ESLs installed.
Number of installed
Waiting for update Number of ESLs waiting for an update.
ESL failed
Low battery ESLs that the system for some reason failed to update.

Roaming ratio ESLs that have a weak battery indication. Before the first battery check has been
run, the ESL battery status is automatically set to OK. It is recommended to
configure the system to regularly check the battery status. If the low battery
indicator contains a non-zero value, the ESL battery should be replaced within a
few weeks.

The percentage of roaming labels compared to the total number of labels.

Transmission Status Active/Non active
Basestation Transmitting group of transceivers.
Trx group Type of communication protocol that is used for the transmission.
Protocol Priority of transmission.
Priority Start time for transmission.
Start time

Backup Status Name of backup.
Name Backup start time.
Started Backup end time.
Ended Status of backup.
Status

History Type of data import source:
Source • PFI
• TEXT_ADAPTER
Data file • IMAGE_API
Message file
Result file Data file name.
Records Message file name.
Failed Result file name.
Items Number of records in the file.
ESLs Number of records failed to be imported.
Start Number of items in the file.
End Number of affected ESLs in the file.
Transmission complete Import start time.
Import end time.
Transmission completed time.

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System Status
The system status tab is intended for developers to debug the system.

System Status fields
Transmission graph
The transmission graph shows the current transmissions requests in the system.

Queue Sizes
The queue size graph shows the current queues in the system.

PFI
See Advanced Status

Text Adapter
See Advanced Status

Back Office
See Advanced Status

ESL Status
See Advanced Status

Detailed ESL Status The number of queued requests that is related to a price page.
Price

Info The number of queued requests that is related to an info page.
Off The number of queued requests that is related to an off page.
Preload The number of queued requests that is related to a preload page.
Other The number of queued requests that is not related to a view, for example battery
check.
Broadcast The number of queued requests that is related to broadcast.
Roam Request The number of queued requests that is related to roaming.

Transmission status
See Advanced Status

8.1.4 User Management

User Management is used for administrate users, groups and domains. Select Platform | System
Administration | User Management in the main menu to display the “User Management” landing
page:

Users
There are two types of default users managed in the system, “Administrator” and “Instore”. Users
are allocated access permissions according to the groups they belong to and each user must
belong to at least one group. The “Disabled” can only be seen by the Administrator which shows
the accounts that has been locked.
How to add a new user
Procedure
To add a new user, follow these steps:
1. From the main menu, select Platform | System Administration | User Management and

Users tab.
2. Click »New User». This displays the “New User” windows:

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3. Enter all necessary data for the user:

Parameter Description

Username Enter preferred username
Password Enter preferred password
Groups Select group/groups this user should belong to
Name Name of user
Department Department for user
Email Email for user
Phone Phone number for user
Language Preferred language for user
Start Page Start Page for user when logging in

4. Click »Create» to complete this procedure.

Manage User Settings

To manage the users settings, from the main menu, select Platform | System Administration |
User Management and Users tab and click on the user to manage.