ETAiL MAY ISSUE 2021
APRIL ISSUE 2023
1
Retail in bRief
in brief
Powered by: Retail Brief Africa
Powered by: Retail Brief Africa
Constipation can leave your little
one’s tummy feeling bloated and
1
uncomfortable.
When in need of relief from
constipation, trust
LACSON Syrup.
Suitable for the whole family
Suitable for use in children under 1 year of age
Suitable for use during pregnancy and breastfeeding
1. Healthline. Wells D. Abdominal Pain And Constipation. [updated
2019 March 07; cited 2022 December 05]. Available from https://
www.healthline.com/health/abdominal-pain-and-constipation
2. LACSON IMS TPM Data September 2022.
S0 LACSON. Reg. No.: Z/11.5/0055. Each 5 ml of syrup
contains 3,3 g of lactulose. Trademarks are owned
by or licensed to the Aspen Group of companies. © 2023
Aspen Group of companies or its licensor. All rights reserved.
Marketed by Pharmacare Limited t/a Aspen Pharmacare. Marketed by Aspen Pharmacare
Co. Reg. No.: 1898/000252/06. Healthcare Park, Woodlands www.aspenpharma.com
Drive, Woodmead, 2191. ZAR-LAU-02-23-00001 02/2023 Hotline 0800 122 912
Relief 2 IS FINALLY
REtAIL In BRIEf
IN SIGHT!
ALSO
AVAILABLE IN
PILL FORMAT!
BROOKLAX is available in a chewable
chocolate tablet to enable easy dosing
and offer effective relief should your child
suffer from occasional constipation.
Not recommended for use in children under 6 years of age.
S0 BROOKLAX Senna Laxative Chocolate. Reg. No. 35/11.5/0168. Each chocolate tablet
contains 30 mg Sennoside A and B as calcium salts.
S0 BROOKLAX Bisacodyl Laxative Pills (Enteric-coated tablets). Reg. No.:
36/11.5/0104. Each enteric-coated tablet contains Bisacodyl 5 mg.
Trademarks are owned by or licensed to the Aspen Group of companies. © 2023 Aspen Group Marketed by Aspen Pharmacare
of companies or its licensor. All rights reserved. Marketed by Pharmacare Limited t/a Aspen
Pharmacare. Co. Reg. No.: 1898/000252/06. Healthcare Park, Woodlands Drive, Woodmead, www.aspenpharma.com
2191. ZAR-BIS-02-23-00001 02/2023 Hotline 0800 122 912
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AVAILABLE IN
PILL FORMAT! 28. New Partnerships and
Appointments
BROOKLAX is available in a chewable Editorial:
chocolate tablet to enable easy dosing Jessi Wesson:
and offer effective relief should your child [email protected] 30. Spotlight on Sustainability
suffer from occasional constipation.
Not recommended for use in children under 6 years of age. Advertising Sales:
S0 BROOKLAX Senna Laxative Chocolate. Reg. No. 35/11.5/0168. Each chocolate tablet
contains 30 mg Sennoside A and B as calcium salts.
S0 BROOKLAX Bisacodyl Laxative Pills (Enteric-coated tablets). Reg. No.: Kamisha Ranchod: 32. Case Study/Opinion
36/11.5/0104. Each enteric-coated tablet containsBisacodyl 5 mg. [email protected]
Trademarks are owned by or licensed to the Aspen Group of companies. © 2023 Aspen Group Marketed by Aspen Pharmacare Piece
of companies or its licensor. All rights reserved. Marketed by Pharmacare Limited t/a Aspen
Pharmacare. Co. Reg. No.: 1898/000252/06. Healthcare Park, Woodlands Drive, Woodmead, www.aspenpharma.com
2191. ZAR-BIS-02-23-00001 02/2023 Hotline 0800 122 912
REtAIL In BRIEf 2
Aspen’s GIT & Derm Essentials
Helping shoppers find relief & restore regularity
S0 BROOKLAX Senna Laxative Chocolate. Reg. No. 35/11.5/0168. Each chocolate tablet contains 30 mg Sennoside A and B as calcium salts. S0 BROOKLAX Bisacodyl Laxative Pills (Enteric-coated Tablets). Reg. No.: 36/11.5/0104. Each enteric-coated tablet contains Bisacodyl 5 mg. S0 LACSON. Reg. No.:
Z/11.5/0055. Each 5 ml of syrup contains 3,3 g of lactulose. S0 GASTROPECT. Reg. No.: E/11.9/1546. Each 5 ml suspension contains light kaolin 1,00 g and pectin 0,05 g. S0 HAMBURG Tea. Reg. No.: E/11.5/0704. Each 550 mg contains 537,5 mg senna leaves which is equivalent to 13,4 mg, hydroxyanthracene glycosides as sennoside B.
S0 LENOLAX (Enema). Reg. No.: E/11.5/819. Each 1 ml contains sodium dihydrogen phosphate dihydrate equivalent to 160 mg sodium dihydrogen phosphate monohydrate and disodium phosphate dodecahydrate equivalent to 60 mg disodium phosphate heptahydrate. S0 LENOLAX Paediatric (Enema). Reg. No.: E/11.5/1982. Each 1 ml contains sodium dihydrogen phosphate dihydrate equivalent to
160 mg sodium dihydrogen phosphate monohydrate and disodium phosphate dodecahydrate equivalent to 60 mg disodium phosphate heptahydrate. S0 LENNON Glycerin Suppositories For Adults. Reg. No.: E/11.6/1495. Each suppository contains 2,14 g glycerin. S0 LENNON Glycerin Suppositories For Infants and Children. Reg. No.: E/11.6/1540. Each suppository contains
Marketed by Aspen Pharmacare
1,12 g glycerin. S0 GERMOLENE Ointment. Ref. No.:G1847 (Act 101/1965). Each 100 g contains anhydrous lanolin 38,716 g, maize starch 7,840 g, zinc oxide 7,840 g, methyl salicylate 2,960 g, phenol 1,184 g, octaphonium chloride 0,300 g, menthol 0,012 g. S0 PREP Cream Ref. No.: G1529 (Act 101/1965). Each 100 g contains: Borax 1,043 g, Camphor 720,8 mg, Phenol
www.aspenpharma.com
213,0 mg, Menthol Levo 128,0 mg, Thymol 41,584 mg and Clove oil 0,042 ml. Trademarks are owned by or licensed to the Aspen Group of companies. © 2023 Aspen Group of companies or its licensor. All rights reserved. Marketed by Pharmacare Limited t/a Aspen Pharmacare Co. Reg. No.: 1898/000252/06. Healthcare Park, Woodlands Drive, Woodmead, 2191. ZAR-BIS-03-23-00001 04/2023 Hotline 0800 122 912
Retail in bRief 3
Aspen’s GIT & Derm Essentials
Helping shoppers find relief & restore regularity
S0 BROOKLAX Senna Laxative Chocolate. Reg. No. 35/11.5/0168. Each chocolate tablet contains 30 mg Sennoside A and B as calcium salts. S0 BROOKLAX Bisacodyl Laxative Pills (Enteric-coated Tablets). Reg. No.: 36/11.5/0104. Each enteric-coated tablet contains Bisacodyl 5 mg. S0 LACSON. Reg. No.:
Z/11.5/0055. Each 5 ml of syrup contains 3,3 g of lactulose. S0 GASTROPECT. Reg. No.: E/11.9/1546. Each 5 ml suspension contains light kaolin 1,00 g and pectin 0,05 g. S0 HAMBURG Tea. Reg. No.: E/11.5/0704. Each 550 mg contains 537,5 mg senna leaves which is equivalent to 13,4 mg, hydroxyanthracene glycosides as sennoside B.
S0 LENOLAX (Enema). Reg. No.: E/11.5/819. Each 1 ml contains sodium dihydrogen phosphate dihydrate equivalent to 160 mg sodium dihydrogen phosphate monohydrate and disodium phosphate dodecahydrate equivalent to 60 mg disodium phosphate heptahydrate. S0 LENOLAX Paediatric (Enema). Reg. No.: E/11.5/1982. Each 1 ml contains sodium dihydrogen phosphate dihydrate equivalent to
160 mg sodium dihydrogen phosphate monohydrate and disodium phosphate dodecahydrate equivalent to 60 mg disodium phosphate heptahydrate. S0 LENNON Glycerin Suppositories For Adults. Reg. No.: E/11.6/1495. Each suppository contains 2,14 g glycerin. S0 LENNON Glycerin Suppositories For Infants and Children. Reg. No.: E/11.6/1540. Each suppository contains
Marketed by Aspen Pharmacare
1,12 g glycerin. S0 GERMOLENE Ointment. Ref. No.:G1847 (Act 101/1965). Each 100 g contains anhydrous lanolin 38,716 g, maize starch 7,840 g, zinc oxide 7,840 g, methyl salicylate 2,960 g, phenol 1,184 g, octaphonium chloride 0,300 g, menthol 0,012 g. S0 PREP Cream Ref. No.: G1529 (Act 101/1965). Each 100 g contains: Borax 1,043 g, Camphor 720,8 mg, Phenol
www.aspenpharma.com
213,0 mg, Menthol Levo 128,0 mg, Thymol 41,584 mg and Clove oil 0,042 ml. Trademarks are owned by or licensed to the Aspen Group of companies. © 2023 Aspen Group of companies or its licensor. All rights reserved. Marketed by Pharmacare Limited t/a Aspen Pharmacare Co. Reg. No.: 1898/000252/06. Healthcare Park, Woodlands Drive, Woodmead, 2191. ZAR-BIS-03-23-00001 04/2023 Hotline 0800 122 912
REtAIL In BRIEf 4
Top STorieS
Here are some of the top stories our readers found most interesting this past month:
Brand Finance names SA’s most valuable
Shoprite Group opens first standalone brands for 2023 with MTN ranked no.1
clothing store – UNIQ
Telecoms giant MTN (brand value up 24% to R74.3bn
Shoprite Group has launched its new clothing brand has retained the number one spot as South Africa’s most
UNIQ. The UNIQ brand caters to the whole family and valuable brand for the 12th time in the past 13 years,
is focused on simplicity, comfort, superior fabrics and according to the new Brand Finance South Africa 100
value. 2023 report.
Read more: https://retailbriefafrica.co.za/shoprite- Read more: https://retailbriefafrica.co.za/brand-
group-opens-first-clothing-store-uniq/ finance-names-sas-most-valuable-brands-for-2023-
with-mtn-ranked-no-1/
Pick n Pay reduces food waste by nearly a RCL Foods to sell frozen logistics business to
third with the help of new technologies A.P. Moller Capital for R1.25bn
In the past four years, Pick n Pay has reduced the volume
A.P. Moller Capital and RCL Foods have entered into a
of food waste in its operations by nearly 30% (28%) as
binding agreement for the purchase of Vector Logistics by
it works towards its target of 50% by 2030. It has also
A.P. Moller Capital for R1.25bn.
successfully donated over 880 tonnes of edible surplus
food to FoodForward SA, valued at over R35 million.
Read more: https://retailbriefafrica.co.za/pick-n-pay- Read more: https://retailbriefafrica.co.za/rcl-foods-to-
reduces-food-waste-by-nearly-a-third-with-the-help-of- sell-frozen-logistics-business-to-a-p-moller-capital/
new-technologies/
Retail in bRief 5
THE LINK BETWEEN
FARMERS AND CONSUMERS
TEL +27 (53) 298 8200 Web: www.gwk.co.za
Retailer News
REtAIL In BRIEf 6
Powered by Retail Brief Africa
Retailer News
Shoprite Group opens first Pick n Pay reduces food waste by
standalone clothing store – UNIQ nearly a third with the help of new
technologies
The Shoprite Group has entered the clothing retail space
with the launch of its new UNIQ clothing brand fashioned
on simplicity, comfort, superior fabrics and value. The
clothing range caters for the entire family and consists of
premium basics in a variety of colours and fabrics that are
easy to mix and match. Eight UNIQ stores have opened In the past four years, Pick n Pay has reduced the volume
this month following the opening of the first standalone of food waste in its operations by nearly 30% (28%) as
fashion store in Cape Town’s Canal Walk shopping centre. it works towards its target of 50% by 2030. It has also
successfully donated over 880 tonnes of edible surplus
UNIQ has sourced materials specifically engineered for food to FoodForward SA, valued at over R35 million.
comfort and convenience, and it is the first local clothing
retailer to introduce Supima cotton to the mass market. The retailer is increasing its commitment to reducing
UNIQ is also the first clothing retailer in South Africa to food waste as environmental, business and moral cases
offer self-service checkout. Smart tags and advanced become more prevalent in South Africa. The global food
radio-frequency identification (RFID) enable customers to system, primarily through discarded food, produces a
easily scan and pay for items. Customers will be assisted significant amount of methane – reported to be 28 times
on the sales floor by well-trained employees, with on more powerful than CO2 at warming the planet.
average nine new jobs created with the opening of every
UNIQ store. https://retailbriefafrica.co.za/pick-n-pay-reduces-
food-waste-by-nearly-a-third-with-the-help-of-new-
https://retailbriefafrica.co.za/shoprite-group-opens- technologies/
first-clothing-store-uniq/
Continues on page 7
Retailer News
Retail in bRief 7
Continued from page 6
Checkers Food Services rebrands
to Red Star Wholesale Catering
Services, expands delivery network
Mall store revamp was completed in 2021 and was a pilot
to test a new sustainable design for the clothing retailer’s
stores.
The features and sustainable practices used in this
rebuild – and those awarded by GBCSA – have now been
extended to 65 new and existing stores, which will soon
also gain accreditation.Pick n Pay Clothing is expected to
open over 60 new stores in the next 12 months, adding to
Checkers Food Services (CFS), a leading wholesale its standalone store network of over 330 stores.
supplier in Gauteng and the Western Cape, has rebranded
to Red Star Wholesale Catering Services and expanded https://retailbriefafrica.co.za/pick-n-pay-clothing-
its delivery network to include KwaZulu-Natal. With an awarded-green-star-status/
extended range of more than 8 000 quality products and a
new e-commerce ordering platform, Red Star Wholesale
services thousands of hospitality and catering businesses.
It provides free delivery on orders over R1 000 and delivers iStore opens Africa’s first Apple
six days a week – Monday to Saturday – using fully
refrigerated, temperature-controlled vehicles. Premium Partner (APP) store in
Johannesburg
Through its new distribution centre in Pinetown, Red Star
Wholesale now offers delivery to the following areas in
KwaZulu-Natal: Amanzimtoti, Ballito, Bluff, Chatsworth,
Durban CBD, Durban North, Hillcrest, Pinetown and
Umhlanga.
https://retailbriefafrica.co.za/checkers-food-services-
rebrands-to-red-star-wholesale-catering-services-
expands-delivery-network/
Pick n Pay Clothing awarded green
star status
Pick n Pay Clothing has become the first clothing retailer to iStore has opened Africa’s first Apple Premium Partner
be recognised by the Green Building Council South Africa (APP) store at Eastgate Mall, Johannesburg. Inspired by
(GBCSA) for its sustainable approach to refurbishing its Apple’s iconic store concept, this store will offer the Apple
growing store network.The Pick n Pay Clothing store in experience and deliver a completely new level of customer
Blue Route Mall, Cape Town, has been awarded a 4 Star service.
Green Star Interiors v1 rating, an industry best practice
in evaluating sustainability performance. The Blue Route This Apple Premium Partner concept store will also offer
Continues on page 10
REtAIL In BRIEf 8
Serves: 4
Preparation time: 20 minutes
Cooking time: 1 Hour
An easy dinner sure to impress family and guests.
GOLDI, COUNTY FAIR,
FESTIVE or MOUNTAIN VALLEY
4 Chicken Drumsticks
4 Chicken Thighs
Ideal for a family meal
INGREDIENTS
Chicken: Tasty & Delicious
4 Chicken Drumsticks, 4 Chicken Thighs
50ml lemon juice
1 Tbsp (15ml) fresh thyme leaves
1 medium butternut
1 Tbsp (15ml) honey
Olive oil
Salt and milled black pepper
LEMON & THYME ROAST CHICKEN Great South African Chicken
WITH HONEY-BUTTERNUT MASH Every Day!
Method:
1. Preheat the oven to 180°C.
2. Place the chicken into a roasting dish. Mix the lemon juice, thyme, and 1 Tbsp olive oil in a small
bowl—season with a pinch of salt and pepper.
3. Pour the lemon juice mixture over the chicken and toss well.
4. Roast in the oven for 1 hour.
5. Peel the butternut, slice it in half and discard the seeds. Cut into evenly sized cubes and place in a pot.
6. Cover with water, and cook over medium to high heat until tender.
7. Strain the liquid, then mash the butternut until smooth.
8. Add honey and season to taste with salt and pepper.
9. Divide the butternut mash between four plates. www.astralchicken.com
10. Top with two pieces of chicken each, and serve. Johannesburg 011 206 0600, Cape Town 021 505 8000, Durban 031 563 3661 Follow us on
Retail in bRief 9
Serves: 4
Preparation time: 20 minutes
Cooking time: 1 Hour
An easy dinner sure to impress family and guests.
GOLDI, COUNTY FAIR,
FESTIVE or MOUNTAIN VALLEY
4 Chicken Drumsticks
4 Chicken Thighs
Ideal for a family meal
INGREDIENTS
Chicken: Tasty & Delicious
4 Chicken Drumsticks, 4 Chicken Thighs
50ml lemon juice
1 Tbsp (15ml) fresh thyme leaves
1 medium butternut
1 Tbsp (15ml) honey
Olive oil
Salt and milled black pepper
LEMON & THYME ROAST CHICKEN Great South African Chicken
WITH HONEY-BUTTERNUT MASH Every Day!
Method:
1. Preheat the oven to 180°C.
2. Place the chicken into a roasting dish. Mix the lemon juice, thyme, and 1 Tbsp olive oil in a small
bowl—season with a pinch of salt and pepper.
3. Pour the lemon juice mixture over the chicken and toss well.
4. Roast in the oven for 1 hour.
5. Peel the butternut, slice it in half and discard the seeds. Cut into evenly sized cubes and place in a pot.
6. Cover with water, and cook over medium to high heat until tender.
7. Strain the liquid, then mash the butternut until smooth.
8. Add honey and season to taste with salt and pepper.
9. Divide the butternut mash between four plates. www.astralchicken.com
10. Top with two pieces of chicken each, and serve. Johannesburg 011 206 0600, Cape Town 021 505 8000, Durban 031 563 3661 Follow us on
Retailer News
REtAIL In BRIEf 10
Continued from page 7
Retail Sales
customers an interactive experience, a full assortment of
Apple’s innovative products and ecosystem on display,
training workshops with professionally trained Apple SA retail sales
experts and a world-class Apple experience for Small and
Medium Business (SMB) customers.
down 0.5% in
https://retailbriefafrica.co.za/istore-opens-first-of-its-
kind-store-in-africa-an-apple-premium-partner-store-in-
johannesburg/ February
Spar Switzerland opens
cashierless 24-hour store in
Zurich
Stats SA reports that retail trade
sales decreased by 0.5% year-on-
year in February 2023.
he The largest negative contributors to
this decrease were general dealers (-1.5%
and contributing -0.7 of a percentage
point); and retailers in hardware, paint and
Tglass (-7.7% and contributing -0.6 of a
percentage point).
Seasonally adjusted retail trade sales decreased by
0.1% in February 2023 compared with January 2023.
This followed month-on-month changes of 1.5% in
January 2023 and -0.5% in December 2022.
Retail trade sales decreased by 0.6% in the three
months ended February 2023 compared with the
three months ended February 2022.
Spar Switzerland and Avia recently opened the doors to
the first 24-hour Spar Express forecourt store, located
The largest negative contributors to this decrease
at Zurich’s Sihlqui bus terminal. In addition to refuelling
were: retailers in hardware, paint and glass (-6.1%
24/7, customers can now also stock up on groceries,
and contributing -0.5 of a percentage point); and
fresh snacks, and coffee at the same time. Within three
weeks, the store at Ausstellungsstrasse 10 in Zurich general dealers (-0.6% and contributing -0.3 of a
was converted into the first Spar Express forecourt store percentage point).
operating without onsite personnel.
The largest positive contributor was retailers in
The 50m2 store offers about 1,000 products for everyday textiles, clothing, footwear and leather goods (3.5%
shopping including bread and bakery products, fruit and and contributing 0.7 of a percentage point).
vegetables, dairy products, meat, drinks, basic food items,
hygiene articles and car accessories.
Seasonally adjusted retail trade sales increased
by 1.2% in the three months ended February 2023
Spar Switzerland and Avia intend to open additional
compared with the previous three months.
unattended 24/7 Spar Express forecourt stores. Installing
unattended ‘Spar Go24’ retail units outside urban centres,
The largest contributors to this increase were:
for example in neighbourhoods without nearby shopping
facilities, is also part of Spar Switzerland’s growth strategy. retailers in textiles, clothing, footwear and leather
goods (4.0% and contributing 0.7 of a percentage
https://retailbriefafrica.co.za/spar-switzerland-opens- point); and all ‘other’ retailers (2.8% and contributing
cashierless-24-hour-store-in-zurich/ 0.3 of a percentage point).
Retail in bRief 11
Organized and
Conceptualized by
3rd Edition
Africa’s premier Telecom Event
Transforming to
Telco’s
of the Future
July 25, 2023
Johannesburg,
South Africa
For More Details
Qlik REtAIL In BRIEf 12
Qlik facilitates profitable
business decisions for local
SA retailer Fair Price
Leveraging the suite of products provided by real-time data integration
and analytics solutions provider Qlik®, local furniture and appliance
retailer Fair Price has been able to turn a loss-making business unit into
a profitable area of the company.
air Price has been a supplier of This is according to Fair Price Group “Whenever we required powerful
furniture and appliances since Services Manager Mohammed Hansa, graphic and front-end display from
F1999, through a national network who explains: “Prior to the rollout of our internal team, we had to use
of 100 stores, 11 warehouses and two the Qlik solution, Fair Price was using additional resources to build what
manufacturing sites. a bespoke-built software solution. we needed. We therefore decided to
look for a partner with whom we could
The proper use of business Through this software, we had built collaborate, to allow us to make use
intelligence (BI) tools allows for data up a rich data set without really being of a more flexible, easy-to-use tool
integration, conversational analytics – able to leverage it on the reporting with which we could build purposeful
the process of assessing customers’ side. Our existing BI reporting tool reports.”
conversations to gather insights about used an Excel-based front end,
their behaviour – and the conversion which was quite time-consuming to Closing the data versus activity
of raw data into knowledge, a point to customise and did not allow us to get gaps
which Fair Price is now able to attest. meaningful visualisations done. Hansa explains that the Qlik offering
Continues on page 14
Retail in bRief 13
Qlik
REtAIL In BRIEf 14
Continued from page 12
was a solid fit to meet Fair Price’s with Fair Price: there are obviously of data literacy within Fair Price
requirements because it had the back- multiple transactions happening daily, as a company overall: “The Fair
end cube data transformation layer, including dealing with both cash sales Price culture is one that is already
and front-end interface in one. as well as lay-by sales. These many data-driven, with business decisions
daily transactions develop many data being made off data, so we didn’t
“Importantly,” he adds, “we were points, which when analysed via Qlik, need to introduce the concept of data
fortunate to have strong resources in can yield many valuable insights.” literacy. We have found that Fair
place from our support vendor, Insight Price staff members are constantly
Consulting. We began working with When Insight Consulting first developing and creating new
them in 2019, and when the business partnered with Fair Price to implement insights – they are using Qlik very
– like others all over the world – had its Qlik solution in 2019, the company effectively, and indeed maximising its
to navigate the challenges brought wanted to be able to see dimensions possibilities.”
about by the Covid-19 pandemic in and measurements that it hadn’t
2020, Insight Consulting was able to previously been able to retrieve in real She adds that Fair Price employees
assist us with our direction and help time. are also evolving their Qlik thinking
us to steer our business, moving on an ongoing basis, and that it is
through and beyond the pandemic. Jardim explains: “Qlik is able to pull exciting to work with them.
the data in very quickly, and the
“My advice to any company looking decision was taken for us to begin our Concludes Hansa, “We’re now
to implement business intelligence Qlik implementation with Fair Price’s using Qlik right across the Fair
tools is to choose the right vendor to sales and delivery areas. Initially, Price business, pulling information
support you – and certainly Fair Price there were just two users and today from multiple data sources across
has found this in Insight Consulting.” this has ballooned to around 120.” many servers into one easy-to-use
As a result, Fair Price has seen a dashboard, and have seen greater
number of benefits. Fair Price is currently using Qlik visibility, streamlined processes, cost
across its national sales and finance savings, innovative decision making
“Initially the big win was when we departments, as well as within and other business benefits since
were able to make subtle price branches, factories and warehouses, implementation.
adjustments to a loss-making allowing employees access to near
business unit, turning it around real-time information on data such as “It certainly assists with our day-to-day
to make a profit. We have now the assembling of furniture in progress operations and is an important part of
implemented Qlik across many other or complete, sales tracking, or how the suite of products used to run our
parts of our business to allow each many reconciliations have been business.”
staff member to become aware of and completed on any day.
track their areas of accountability.” For more information on Qlik, please
Jardim notes that there is a high level click here.
Insight Consulting: ‘An exciting
Qlik partner for Fair Price’
Having been a Qlik partner for nearly
16 years, Insight Consulting chose
Qlik as its data platform because its
products work seamlessly together to
support the entire information value
chain.
Shanna Jardim, Senior Business
Intelligence Consultant at Insight
Consulting, clarifies: “Insight
Consulting works with businesses
to formulate and deliver on data
strategies at all levels of the
organisation. We are not simply a Qlik
supplier, but rather a partner to our
customer, helping them with their data
journey across the data value chain, Mohammed Hansa, Group
through ongoing service. Services Manager at Fair Price.
“It is interesting and rewarding to work
Retail in bRief
Retail in bRief 15 5
PROUDLY SA
REtAIL In BRIEf 16
Proudly SA’s 11th annual Buy Local (NCRF).
Summit and Expo closes with a bang Driving localisation in the Sugar
industry featured Dr Thomas Funke,
CEO of SA Canegrowers; BevSA’s
Officially opened by Minister Ebrahim Patel of the Department executive director, Mpho Thothela;
of Trade, Industry and Competition (the dtic) on Monday, Tony Da Fonseca, managing director
March 27, the 11th annual Proudly South African two-day Buy at OBC Group, the dtic’s Imameleng
Local Summit & Expo closed off on a high note. Mothebe, director agro processing
as well as culinary and pastry chef
Kelvin Joel in a conversation on
n the first day, Minister discussions programme which was South African Sugarcane Value Chain
Patel and Gauteng a key feature of the conference Master Plan to 2023.
Premier Lesufi walked experience. These thought-provoking
the exhibition floor, dialogues covered an array of relevant Day two of the Expo featured a
Oengaging with the topics that drive localisation and its keynote address by Minister Stella
exhibitors, where the Honourable impact on job creation and economic Ndabeni-Abrahams, Minister of Small
Minister seized an opportunity transformation. Business Development. Discussing
to connect PG Bison (a timber the role of Localisation In Revitalising
manufacturer) with a bespoke local The Clothing, Textiles, Footwear
furniture manufacturer for future and Leather Sector – in a discussion
collaborations. Thereafter, Premier facilitated by Gugulethu Mfuphi
Lesufi purchased a locally made tie – were Natasja Ambrosio, Head
by designer Ledikana. Minister Patel of Sustainability: Mr Price Group;
said the exhibition was vital in growing Courtney Barnes, Head Buyer Led
the South African economy: “This Value Chains: B&M Analysts; Dr.
expo clearly demonstrated to South Nimrod Zalk, Deputy Director General:
Africans the talent, the industrial Industrial Competitiveness and
capability and the products that South Minister Patel referenced one Growth Division: the dtic and Ashley
Africans can produce. of the Expo’s highly anticipated Benjamin, General Secretary: Nulaw.
panel discussions on day one,
The Electricity Crisis: Localisation Jeannine van Straaten, Executive:
Opportunities In The Renewable Strategy, Stakeholder Relations and
Energy Industry, facilitated by Jeremy Legal: Proudly SA; Donald Valoyi,
Maggs and including panellists founder and CEO at Zulzi; Hillyne
Justin Schmidt, who is the Head of Jonkerman, Group CEO: Bizzmed
New Development at Absa Group, and Laurian Venter, Sales Director:
Gaylor Montmasson-Clair, Senior One Day Only discussed Driving
Economist: TIPS/ Facilitator of the Localisation Through E-Commerce.
South African Renewable Energy
Masterplan (SAREM); Christo
Fourie, Head of Energy at IDC; Eddy
“Localisation is important because, Mokobodi, Proudly South African
very often, countries succeed because member and founder of Sakisa and
they believe in themselves; we can Mamiki Matlawa, Group Business
talk ourselves into a depression, and Development Manager for Actom.
we can talk ourselves into failure, or
we can believe in our own capabilities The informative and jam-packed
and own abilities to produce world- programme under the theme Growing
class products that we can export, the Economy and Creating Jobs
not only to neighbouring countries but through Localisation included a
to other parts of the world. The Buy localisation panel discussion led Other Day two highlights included the
Local Summit & Expo also provided by economist Dr Iraj Abedian that panel discussion Local Is Lekker: Why
an opportunity for people to talk about featured NEDLAC’s overall convenor Telling Our Own Authentic Local Story
the challenges they face and discuss for civil society Thulani Tshefutha Is Absolutely Critical featuring Phathu
potential solutions for the future of the as well as Riefdah Ajam, General Makwarela (co-founder of Tshedza
South African economy,” he said. Secretary: FEDUSA and Michael Pictures); Mphile Shabalala (Manager:
Lawrence, Executive Director at the Content CSI at MultiChoice); Thomas
Bongiwe Zwane officiated the panel National Clothing Retail Federation Mlambo (sports TV broadcaster); and
PROUDLY SA
Retail in bRief 17
Ntando Zikalala (founder and CEO To promotes social and economic change Proudly SA’s latest commercial,
the Max Management) and facilitated and progress. They will continue to Second Half, which aims to further
by Sibu Mabena. contribute meaningfully to building promote buying local to South
South Africa’s economy, alleviating Africans from all corners of the
The 2023 Buy Local Summit & Expo unemployment and retaining existing country.
featured more than 200 high-quality employment opportunities.
home-grown goods and service The 2023 Buy Local Summit & Expo
providers who showcased everything The event ended with a special Partners include ABSA, Sasol, Aspen,
from pharmaceutical, local fashion, Presidential Localisation Dinner Sizwe IT, Southern Sun, GCIS,
and health products to stylish with keynote address from Deputy Coca-Cola Beverages South Africa,
furniture and electronics for home and President of the Republic, Honourable SA Breweries, the dtic, Brand South
office use, delicious food and drink Paul Mashatile. “We cannot have Africa and Trade and Industry KZN
products, and jewellery and textiles. economic growth without localisation. (TiKZN).
The study done by [Proudly SA]
During the expo, South African confirms the link between localisation
corporates – including the Absa and economic growth and the different
Group, Aspen, OBC Group, Mr Price steps that the private and public
Group, and Twizza – committed to sectors need to take in this area,” he
supporting the localisation movement. said.
These large corporates shared a
commitment to an uplifting ethos that The dinner also saw the launch of
What Does Localisation Mean?
ocalisation has widely “We all know someone who is import replacement programmes.”
been accepted as a key unemployed. The one thing we have “Localisation is not only good
component to reducing at our disposal to oppose that is what for poverty alleviation and job
unemployment. But what is we buy. If we buy local, we create creation, but also for environmental
Llocalisation? What does it a demand for local products, which sustainability as locally manufactured
mean for consumers, business, and creates a demand for local jobs.” products have a lower carbon footprint
government? The DTIC and Proudly - Eustace Mashimbye, CEO of than their imported counterparts.”
SA unpacked this subject in a webinar Proudly SA. - Dr. Iraj Abedian, Chief Executive
recently. at Pan-African Capital Holdings.
Here are some key quotes from the
discussion:
“Deepening of localisation means "Localisation is a collective process by
improving quantity and sophistication government, private sector and labour
of manufacturing a certain product aimed at building local industrial
while widening means producing capacity for both domestic and export
“For Proudly SA, localisation is about another product, which creates market."
retaining jobs, creating much-needed opportunities for further deepening in
job opportunities, and regaining those sectors and sub-sectors.” "The essence of localisation is
shares of the market lost to imports.” “Alongside localisation, we need to to encourage the replacement
also promote a culture of creativity of imported products with locally
“Retailers and wholesalers should and innovation in a quest to both manufactured alternatives. If we
embrace import replacement reduce manufacturing costs and choose to buy imported products,
programmes because increases in create new demand.” we're exporting jobs to those countries
imports will lead to increases in job instead of retaining jobs at home."
losses leading to fewer consumers “Private sector, including retailers and - Catherine Matidza, Director of
being able to afford their products.” wholesalers, should be engaged on Fleet Procurement at the DTIC.
Q&A: Larry Whitfield
REtAIL In BRIEf 18
From ‘orchard to bottle’ to the world:
Loxtonia Cider’s Larry Whitfield talks family
values, innovation, and success in the
premium cider market
By Jessi Wesson
Over the past few years, cider has shown significant growth in popularity in
the African continent as consumers are ditching high-alcohol beverages for
healthier alternatives.
ccording to Kenneth South African brand doing just that is is situated in Ceres, Cape Town,
Research, the global Loxtonia Cider. has scooped local and international
cider market is estimated awards including ‘Supreme champion’
to grow at a CAGR of Larry Whitfield, founder and chief for the ‘best Cider in the World’
A5.92% from 2018 to 2025 cider maker at Loxtonia Cider started at London’s International Cider
to reach $15.84bn. Innovation in cider the business as a passion project in Challenge, and numerous medals
processing, in particular, is key to 2013 with marketing support from at the World Cider Awards including
growth in the industry. One popular daughter Alexandra. The cidery, which Gold for Best Label Design.
Continues on page 21
Q&A: Larry Whitfield
Retail in bRief 19
Continued from page 20
Loxtonia is made from naturally of family values and traditions. proudest moments of your cider
fermented, freshly pressed apples These values can shape the way making journey?
grown on Loxtonia farm. The the business is run and how family LW: Watching our brand come to life,
company manages the complete members interact with each other and working with my daughter, watching
cider-making process from orchard to with employees. our team’s cider knowledge grow
bottle, while integrating sustainable in leaps and bounds and receiving
practices into the full cycle, from Values such as integrity, quality, the supreme champion award at the
farming to renewable energy supply honesty, innovation and community International Cider Challenge for our
and recycling. are important in family-owned Blush MTC which I had originally
businesses. Additionally, these created for my daughter, Alexandra as
Loxtonia recently partnered with Van businesses often have a strong sense a wedding gift.
Loveren Family Vineyards. Widely of community and loyalty, which can
acclaimed for their quality and help build strong relationships with What trends do you predict will
premium wine offering, Van Loveren employees, customers, and strategic come to the fore in the premium
export their products to more than 68 partners. cider market in the next few years?
countries and are market leaders in LW: Health and wellness: As people
many categories. The partnership with Loxtonia Cider has grown into a become more health-conscious, there
Loxtonia marks Van Loveren’s first trusted premium cider brand in may be a growing interest in low-
foray into the cider market. just over four years. The brand has alcohol or non-alcoholic ciders.
also bagged several accolades in
Here, we chat with Larry about recognition of its unique offerings. Sustainability: Consumers
Loxtonia's recent partnership with Van To what do you attribute this are increasingly looking for
Loveren, the dynamics of a family- success? environmentally friendly products, and
owned business, the company's core LW: The quality of the apples that this could lead to a demand for ciders
philosophy of ‘orchard to bottle’, as are grown in the Ceres valley, our produced using sustainable methods
well as the trends shaping the future passionate team and Loxtonia Cider or packaging.
of the cider market. being one of its kind in South Africa.
Flavoured ciders: As consumers look
Larry, what excites you most Can you tell us more about for new and exciting products, there
about Loxtonia’s recent strategic Loxtonia’s sustainability journey may be a growing interest in flavoured
partnership with Van Loveren? and the core philosophy of ciders. Ciders infused with fruit
LW: This opens huge growth ‘orchard to bottle’? flavours or other natural ingredients
opportunities for Loxtonia – such as LW: Our ‘orchard to bottle’ philosophy could appeal to consumers who
the market access, distribution of is at the core of everything we do – are looking for a different taste
our product and export that will take meaning – the apples are handpicked experience.
our premium ciders to the next level. from our very own orchards, pressed,
We are extremely excited about this fermented, and thereafter bottled with Premiumisation: As the cider market
partnership. no artificial interference, resulting in a becomes more crowded, there may
premium apple cider. be a shift towards premiumisation.
We believe that the Retief’s of Van This could involve the introduction of
Loveren are a natural fit for us as We wanted to create a cider that was higher-priced, higher-quality ciders
it allows us to remain true to our different (and WOW) to the offering with unique flavour profiles and
agricultural roots and ‘orchard to in the SA market and one which had packaging.
bottle’ premise, while letting us tap sustainability at the forefront. We use
into their vast expertise in finding sustainable farming practices. We Lastly, what advice do you have for
new routes to market on the local make use of a water efficient apple those just starting out in the cider
front as well as opening up export press, and we use solar energy. industry?
opportunities. LW: You need to have a solid
The leftover apple pulp from the business plan and good financial
Both Loxtonia and Van Loveren apples is also used as fertilisation for backing. You must be passionate,
are family-owned businesses. Can the following year’s harvest. We have driven and dedicated and you need
you tell us more about the unique also used the wood from the box that to be hands-on and not scared to get
culture, dynamics and sentiments our apple press was transported in to your hands dirty.
that drive such a business? build the interior of our tasting room.
LW: A key aspect of family-owned It’s not easy, but if you remain
business culture is the importance What have been some of the dedicated, you will reap the rewards.
Tiger Brand
REtAIL In BRIEf 20
Inside Tiger Brands’ HPC
manufacturing site in Isando,
Johannesburg
Retail Brief Africa recently visited Tiger Brands’ Home and Personal Care (HPC)
manufacturing site in Isando, east of Johannesburg, where homegrown South African
brands are produced, including Ingram’s, Jeyes, Doom, Status and Perfect Touch.
he Tiger Brands HPC The Tiger Brands HPC category • X2 pamasol automated lines –
category team gave a leverages four key global trends in its 310 cans per minute in total
more in-depth view of the approach to product innovation:
South African home and 2. Black Fluid Plant
Tpersonal care market. This 1. Health and Wellbeing • Product types: Disinfectant (Jeyes
was followed by a tour of the site, 2. Individuality and Expression Fluid)
which is the first Tiger Brands site to 3. Naturality and Sustainability • 9 SKUs o Annual volume: 7.8
be fitted with solar panels through 4. Easy and Affordable million units
the conclusion of Power Purchase • X 3 filling and packing lines – 130
Agreements with independent power Quick facts units per minute in total
producers. HPC Isando is configured into three
factories in one: 3. Personal Care plant
As part of their Sustainable Future • 172 SKUs
strategy, Tiger Brands has a goal to 1. Aerosol Plant • Annual volume: 45 million units
source 65% of the business’ electricity • Product types: Pest Care and Air
requirements at a manufacturing level Care Aerosols Here’s a look inside the impressive
across South Africa sourced from • 42 SKUs o Annual volume: 64 facility:
sustainable energy solutions by 2030. million units
Retail in bRief 21
IN ASSOCIATION WITH
SAPICS
REtAIL In BRIEf 22
Supply chain optimisation offers big
benefits to retailers
The prevailing business environment is more volatile, uncertain, complex
and ambiguous (VUCA) than ever before, and today’s consumers are
more demanding and unpredictable. To keep customers satisfied and
to ensure that the right goods are available where and when they are
needed, regardless of the latest local or global disruption, supply chain
management has become more important than ever for retailers.
ecognising this, the on shelf availability in the FMCG An inspiring tale about evolution,
organisers of the market while achieving cost savings.” supply chain adaptability and agility,
upcoming Sapics featuring global mayonnaise giants,
Conference, Africa’s This is the contention of Dave Hallett, demanding consumers and a little
Rleading event for the supply chain director at PepsiCo newcomer condiment, will be shared
supply chain profession, have lined up and a presenter at this year’s 45th at the conference by Paul Raphaely,
numerous retail and consumer goods annual Sapics Conference. He is a marketing director at NOMU South
focused presentations. senior supply chain specialist with Africa.
extensive experience in the FMCG
Hosted annually by Sapics (The industry. It is the story of NOMU’s new “MAYU”.
Professional Body for Supply Chain Raphaely has an entertaining
Management) since 1975, this year’s “When suppliers and customers fail explanation of the events that inspired
Sapics Conference features an to collaborate, and work in isolation his not to be missed presentation: “In
exciting collaboration between Sapics to optimise their networks, costs are the beginning, the mayonnaise giants
and the South African Association of increased,” he asserts, and notes that roamed the earth. They were big, they
Freight Forwarders (SAAFF), which navigating this space fairly means were tangy, most were creamy, and
will co-host the event. understanding each customer’s some were imported.
needs, strengths and weaknesses
The Conference will see hundreds and working together to unlock mutual Then one day, following biblical
of supply chain practitioners from benefit. floods, some rioting, a crumbling of
around the world - and from the host international shipping and a general
of diverse sectors that supply chain Hallett will share the stage at the 2023 ‘reluctance’ in the local population
touches - converge in Cape Town Sapics Conference with co-presenters of retail buyers, one of these giants
from 11 to 14 June 2023 to learn, Silindile Manyoni, senior customer decided to migrate, permanently.
network and share knowledge. collaboration manager at PepsiCo,
and Nomkhosi Ncube, who is the "Into the gap created by this stepped
Inventory optimisation, demand- supply chain customer collaboration a less-experienced upstart, annoyed
driven material requirements planning manager. with the probability that it would now
(DDMRP), collaboration, sustainability, have to make its own mayo. This
supply chain agility, digitisation, In their presentation on supply chain upstart was so annoyed, in fact, that
Africa Free Trade Agreement, customer collaboration, they will it made a throwaway joke about the
public health supply chains and share the journey of building new idea, near a bubbling lava pit called
warehousing are just a handful of capability in PepsiCo to collaborate the South African mayonnaise-eating
the important topics on this year’s with customers by providing population. Once the volcano that
programme, with experts and differentiated offerings that deliver followed immediately eventually
industry leaders sharing their mutual benefits. calmed down, four weeks later
knowledge, expertise and South Africa’s first ‘crowd-sauced’
experiences. They will explain why collaboration mayonnaise was born.”
with customers enables service level
“Collaboration is vital in a world where improvement and joint value creation, The lessons that Raphaely will offer
disruption to supply chains is a daily and how communication is a key Sapics Conference delegates include
occurrence. By forging closer working in building a foundation of trust for how tactical advertising works; why
relationships, it is possible to ensure customer collaboration. “MAYU” happened; how to manage
Retail in bRief 23
scarcity as a marketing device; and and the supply chain while improving an in depth look at the anatomy of
how to leverage public opinion into operational performance. warehouse excellence and examine
a finished product. “Managing in a cutting edge warehouse technologies
Supply Constrained Environment” is Dikaledi Sathekge, head of planning and the strategies and the best
the title of the presentation by Erik and digital transformation at practices for future-proofing supply
Bush, the CEO and co-founder of Takealot, is on the 2023 Sapics chains.
United States based Demand Driven line-up with a presentation outlining
Technologies. Takealot’s journey in the adoption of The latest tools and technology
DDMRP. to drive innovation and improve
“Driven by the COVID-19 pandemic, collaboration between retailers’
severe supply constraints have “The implementation of any new central planning and store teams will
created significant challenges methodology and system is no simple be showcased at this year’s Sapics
for supply chain executives and task. It is a coordination of people, Conference. These include solutions
managers across the globe. The process and technology all through a to help retailers and consumer
resulting backlog of demand for symphony of change management,” goods companies to optimise their
finished items impacted by supply she notes. operations and planning processes,
constraints has made it exceedingly to drive increased sales and waste
difficult for companies to maintain Takealot started its DDMRP journey reduction for stores and distribution
customer service levels and stabilise in 2020. Almost three years later, centres.
operations,” Bush notes. Sathekge says that it has delivered
numerous positive benefits including For further information, or to register
At this year’s Sapics Conference, improved service to customers, for the 2023 Sapics Conference, call
he will lead a discussion on the core inventory optimisation and growth. the Conference Secretariat at Upavon
issues that companies face when She will share the wins and learnings Management on 011 023 6701 or
encountering supply constraints from with delegates at the Sapics email [email protected].
their vendors. He will help delegates Conference.
to understand why inventory levels Up-to the-minute information is also
can grow despite supply constraints, The special half day warehousing posted on the Sapics conference
and he will offer a range of tactics to workshop on the programme at this website: https://conference.sapics.
increase control of inventory levels year’s Sapics Conference will take org/.
Brand Activations & New Products
REtAIL In BRIEf 24
Powered by Retail Brief Africa
Brand Activations & New Products
Pepsi unveils from Kerry Ingredients South Africa Proprietary Limited,
new logo and for an undisclosed sum. South Bakels is the market leader
for bakery ingredient solutions and supplies to the South
visual identity African bakery industry. Orley Foods has a 60-year history
system after 14 of providing sweet ingredients for the confectionery, ice
years cream, beverage, cereal, dairy and bakery markets.
The addition of Orley Foods is adding new capabilities
Iconic global beverage brand, Pepsi, has unveiled a new
to South Bakels to allow continued growth in existing
logo and visual identity system for the first time in 14 years.
and new customer segments. As a group of international
According to Pepsi, the logo and visual identity thoughtfully
companies, Bakels has been successful in the
borrows equity from its 125-year history and incorporates
development, production and marketing of bakery
modern elements to create a look that is unapologetically
ingredients since 1904. Today, Bakels is one of the leading
current and undeniably Pepsi. The new design showcases
companies in their market. With 3000 employees, the
a bold typeface, signature pulse and an updated colour
Group is active worldwide on all five continents.
palette to highlight the brand’s commitment to Pepsi Zero
Sugar.
https://retailbriefafrica.co.za/south-bakels-acquires-
orley-foods/
The new design evolves the Pepsi brand to represent
its most unapologetic and enjoyable qualities, and will
span across all physical and digital touchpoints, including RCL Foods to sell
packaging, fountain and cooler equipment, fleet, fashion
and dining. Pepsi said that in an increasingly digital world, frozen logistics
the revitalised and distinct design introduces movement business to A.P.
and animation into the visual system, unlocking more
flexibility for Pepsi to move between physical and digital Moller Capital for
spaces, from retail shelves to the metaverse. Pepsi will roll R1.25bn
out the new look in North America this fall in time for the
brand’s 125th anniversary, and globally in 2024, marking
the brand’s next era with an eye toward the future. A.P. Moller Capital and RCL Foods have entered into a
binding agreement for the purchase of Vector Logistics by
https://retailbriefafrica.co.za/pepsi-unveils-new-logo- A.P. Moller Capital for R1.25bn. Vector Logistics is South
and-visual-identity-system-after-14-years/ Africa’s leading frozen logistics operator, providing multi-
temperature warehousing and distribution, supply chain
intelligence, and sales and merchandising solutions. The
South Bakels
purchase by A.P. Moller Capital provides Vector Logistics
acquires Orley with an opportunity to accelerate its mission of “Going
Beyond” in supply chain expertise and logistics services,
Foods including expanding further afield to meet growing demand
in Africa.
South Bakels has announced the acquisition of Cape Town
based sweet ingredient solutions supplier Orley Foods A.P. Moller Capital stated its commitment to maintaining
Continues on page 25
Brand Activations & New Products
Retail in bRief 25
Powered by Retail Brief Africa
Continued from page 24 Amstel Lager unveils new
business as usual and minimising disruption to contemporary packaging design
management, staff, customer and supplier relationships.
Vector Logistics will continue to service its current
customers on the basis of its existing contractual
agreements. The implementation of the sale is subject to
approval by the relevant competition authorities and the
South African Reserve Bank.
https://retailbriefafrica.co.za/rcl-foods-to-sell-frozen-
logistics-business-to-a-p-moller-capital/ Amstel Lager, the premium beer brand known for its slow-
brewed, extra-matured taste, has announced the launch
of its new packaging design. The new packaging design
includes changes in colour and design, packaging material,
First Choice and bottle labels. The green and gold packaging has been
replaced with a fresh gold and white design.
extends Power Cup
range with two new The shrink wrap packaging has been replaced with more
eco-aware carton packaging, and the bottle labels have
fun flavours been changed from pressure-sensitive labels (PSL), or
self-adhesive labels to paper labels. The Heineken-owned
beer brand says the new packaging is refreshed to be
Manufactured by award-winning Woodlands Dairy, First stylish and more appealing to consumers, while retaining
Choice Power Cup has taken their long-life dairy snack the same great taste that Amstel is known for. The beer
to new heights with the launch of two new fun flavours, itself won’t be changing its formula or age-old brewing
Vanilla Custard, and Mixed Fruit. Developed as a healthy technique. Amstel’s contemporary new design debuted on
on-the-go snack for both adults and kids, Power Cup South African shelves this month.
was initially launched in five flavour variants including
Strawberry, Strawberry & Banana, Granadilla, Cream Soda https://retailbriefafrica.co.za/amstel-lager-unveils-new-
and Coconut. contemporary-packaging-design/
Power Cup is now available in seven flavours including
Custard, Mixed Fruit, Strawberry, Strawberry and Banana,
Granadilla, Cream Soda, and Coconut. CCBSA’S Bizniz in a
Box boosts township
https://retailbriefafrica.co.za/first-choice-extends-
power-cup-range-with-two-new-fun-flavours/
SMMEs in the North-
West province
Lactalis invests
R140m in new
dry powder plant Coca-Cola Beverages South Africa (CCBSA) has officially
handed over two Bizniz in a Box (BiB) structures to Mama
facility Chicken and Tebza Car Wash during a recent ribbon-
cutting ceremony in Ledig, Rustenburg in the North-West
province. BiB is an economic inclusion programme started
Dairy products manufacturer, Lactalis South Africa by CCBSA to create opportunities for young people to help
(LSA) has invested R140m in a new evaporator dryer integrate them in the economy and transform them into
powder plant facility at its cheese manufacturing plant in fully-fledged business owners who can build businesses,
Bonnievale in the Western Cape. The purpose of the plant create jobs, and provide a livelihood for themselves and
is to efficiently remove water from milk to produce a dry others.
powder that has a longer shelf life, is easily transportable
and can be used in a variety of applications. Through BiB, CCBSA has financially supported and
provided training to over 700 entrepreneurs across the
According to Alban Damour, general manager of Lactalis country. As part of the handover, the business owners will
Southern Africa, this investment further demonstrates the receive on-support from the BiB programme, including:
continued commitment by Group Lactalis to strengthen its infrastructure, benches & tables, beverage coolers, start-up
business in South Africa. stock & equipment, uniforms and COVID-19 PPE.
https://retailbriefafrica.co.za/lactalis-invests-r140m-in- https://retailbriefafrica.co.za/ccbsas-bizniz-in-a-box-
new-evaporator-dryer-powder-plant-facility/ boosts-township-smmes-in-the-north-west-province/
Continues on page 26
Brand Activations & New Products
REtAIL In BRIEf 26
Powered by Retail Brief Africa
Continued from page 25
its skin, hair and body products. With its signature amber
Bolloré’s African logistics arm packaging, plant-based ingredients, sustainable vegan
formulations, and its bespoke customer service, Aesop has
rebrands to Africa Global Logistics evolved into a global super brand available across luxury
retail, beauty, and hospitality locations around the world.
(AGL)
Aesop currently operates around 400 points of sale across
the Americas, Europe, Australia, New Zealand, and Asia,
with a nascent footprint in China where the first store
opened in 2022.The brand posted sales of $537m in 2022.
https://retailbriefafrica.co.za/loreal-buys-luxury-
cosmetics-group-aesop-in-2-5bn-deal/
Futurelife® wins gold at MMA SA
Smarties Awards
Bolloré Africa Logistics has announced that it will now
operate under a new brand name, Africa Global Logistics
(AGL). With this new brand, AGL affirms its ambition within
the MSC Group to continue to contribute to the sustainable
transformation of Africa and emerging markets, thanks to
its global, customised, and innovative logistics solution.
As the reference multimodal logistics operator (port,
logistics, maritime and rail) in Africa, AGL has the ambition
to participate in the transformation of Africa by providing
customised logistics solutions, improving the connectivity
of territories, and contributing to the establishment of a
virtuous logistics ecosystem for all its stakeholders.
https://retailbriefafrica.co.za/bollores-african-logistics-
arm-rebrands-to-africa-global-logistics-agl/
L’Oréal buys luxury cosmetics Futurelife® was awarded gold at one of South Africa’s most
prestigious digital award events, the MMA SA Smarties
group Aesop in $2.5bn deal Awards held recently. The popular FMCG
brand was awarded the accolade in the E-Commerce
Marketing: Integrated E-Commerce Innovation
Category for its 2022 performance marketing campaign.
The Futurelife® campaign had formidable competition
such as Shoprite, Nando’s and Heineken and given that
the online store was launched within 60 days from start to
finish, and with just one year in the market, their direct-to-
consumer e-commerce channel has achieved remarkable
success.
Digital and e-commerce have been an important part of the
company’s growth strategy, so it was simple to accelerate
these channels to meet the changing consumer patterns
caused by COVID. The investment Futurelife® has made
into e-commerce will assist the brand to continue to
French beauty giant, L’Oréal has signed an agreement with develop the platform to ensure that it exceeds customer
Brazilian personal care company Natura &Co to acquire expectations into the future.
Aesop, the Australian luxury beauty brand. The proposed
transaction values Aesop at an enterprise value of $2.525 https://retailbriefafrica.co.za/futurelife-wins-gold-at-
bn. Created in 1987, Aesop is world widely renowned for mma-sa-smarties-awards/
Continues on page 27
Brand Activations & New Products
Retail in bRief 27
Powered by Retail Brief Africa
Continued from page 26
PMI’s flagship heat not burn product
IQOS makes significant strides in
Africa
Impressed by KWV’s consistency and quality, the elite
academy also awarded KWV the regional title of The
Most Admired Wine Brand in the Middle East & Africa.
Competing with the greatest names in the industry, KWV
was ranked 38 out of 50 – two places above the highly
prestigious Bordeaux First Growth, Château Mouton
Rothschild, and only one placement below another premier
Grand Cru classic, Château Margaux.
https://retailbriefafrica.co.za/kwv-named-the-most-
admired-wine-brand-in-the-middle-east-africa-and-one-
of-top-50-wine-brands-globally/
Tobacco company Philip Morris South Africa (PMSA)
says its flagship heat not burn product IQOS is making
significant strides in Africa and is aiming to increase its Kerry launches Succulence PB taste
IQOS user base by 84 percent in South Africa over the
next three years. The group is aiming to end the sale of technology to create tasty meat
cigarettes and believes that the debate on whether smoke-
free products should be made available should stop but alternatives
should rather be focused on how fast to best help the adult
men and women who would otherwise continue smoking to
switch.
Since the launch of IQOS in 2017, the company says there
are over fifty touch points in the country where IQOS is
available as well as sales experts within local communities
across the country. PMSA says it has prioritised investing
into the IQOS footprint in the market to provide IQOS
users with a better experience and service. Most notably,
PMI says it is continuously developing devices that can be
accessible to all income groups in order to provide better Ireland-based taste and nutrition solutions company,
alternatives to a wide range of consumers. Kerry has launched a “game-changing” solution for plant-
based meat alternatives that re-creates the delicious,
https://retailbriefafrica.co.za/pmis-flagship-heat-not- juicy taste of meat craved by consumers everywhere.
burn-product-iqos-makes-significant-strides-in-africa/ SucculencePB also delivers a much-improved nutritional
profile and environmental impact and, importantly, solves
the ‘dry mouth’ taste challenge in cooked plant-based
meat alternatives. The result is an authentic, succulent and
KWV named The Most Admired Wine meat-like sensation in the plant-based eating experience.
Brand in the Middle East & Africa
The SucculencePB patent-pending technology gives
– and one of top 50 wine brands manufacturers of plant-based burgers and sausages, a
vegan-friendly way to lock in moisture and flavour and
globally greatly improve the taste and nutritional qualities of
their products to satisfy consumer expectations. It also
advances the sustainability and ‘clean label’ credentials
An academy of leading wine buyers, sommeliers, of plant-based meat products by enabling the significant
wholesalers, bar owners, Masters of Wine, writers and reduction—or complete removal—of tropical oils and fats
educators from six continents has named KWV one of the such as coconut or palm oil.
most admired wine brands in the world. Published annually
by Drinks International, the World’s Most Admired Wine https://retailbriefafrica.co.za/kerry-launches-
Brands is a list of the 50 most respected and best-known succulence-pb-taste-technology-to-create-tasty-meat-
wine brands globally. alternatives/
New Partnerships and Appointments
REtAIL In BRIEf 28
Powered by Retail Brief Africa
New Partnerships and Appointments
Diageo appoints Debra Crew as first
female CEO
will give Arsenal supporters in the UK, Middle East
and Africa more opportunities to engage with the club,
while also increasing TCL’s expanding footprint in sport
by becoming the club’s Official Regional Consumer
Electronics Partner in those markets.
The world’s biggest premium alcoholic drinks maker,
Diageo, has announced the promotion of its current chief With a mission to Inspire Greatness, TCL understands
operating officer Debra Crew to chief executive officer the impact sport has on people around the world and the
and Diageo board member, effective 1 July 2023. Crew new partnership aims to engage supporters around their
will succeed current CEO Sir Ivan Menezes, who will be common passion for football. TCL will provide Arsenal
retiring after 10 years at the helm. In becoming CEO, Crew supporters with exclusive club content and exciting deals
adds to the handful of women that lead one of Britain’s on a product range including TVs, white goods and home
biggest companies. appliances.
Prior to being appointed Chief Operating Officer in October https://retailbriefafrica.co.za/tcl-partners-with-arsenal-
2022, Crew was President, Diageo North America and to-enhance-consumer-engagement-in-the-middle-east-
Global Supply, leading Diageo’s largest market to 14% africa-and-europe/
organic net sales growth in fiscal 2022, following on from
20% organic net sales growth in the prior year. Crew
originally joined the Diageo Board as a Non-Executive Barry Callebaut appoints Peter Feld
Director in April 2019, before stepping down from the
Board when appointed President, Diageo North America in as new CEO
July 2020.
https://retailbriefafrica.co.za/diageo-appoints-debra-
crew-as-first-female-ceo/
TCL partners with Arsenal to
enhance consumer engagement in
the Middle East, Africa and Europe
World-leading chocolate and cocoa manufacturer, Barry
TCL, a global top 2 TV brand, has announced a new Callebaut has appointed Peter Feld as its new Chief
partnership with Arsenal Football Club. The collaboration Executive Officer, with immediate effect. Peter Feld
Continues on page 29
New Partnerships and Appointments
Retail in bRief 29
Powered by Retail Brief Africa
Continued from page 28
Leibinger appoints
succeeds Peter Boone who is stepping down for personal Christophe Lopez
reasons. Feld, previously CEO of Jacobs Holding, has
leadership experience in companies on almost every as new chief
continent.
commercial officer
He headed GfK, one of the world’s leading market research
companies, and WMF Group, a leading premium cookware
and professional automatic coffee machine maker for Leibinger, the global quality leader in coding and marking,
private and professional customers, and successfully has announced the appointment of Mr. Christophe Lopez
developed both companies further, concentrating on as Chief Commercial Officer. Lopez has an excellent
customer centricity, digitisation, and corporate culture to track record as business leader and brings a wealth of
drive future readiness. In addition, he gained decades of experience from more than 15 years working in the coding
experience in leading positions in the consumer goods and marking industry, including 12 years at Markem-Imaje.
industry, namely at Procter & Gamble, Johnson & Johnson
and Beiersdorf. As former Vice President of the German As Chief Commercial Officer of Leibinger, Christophe
Brands Association, he has also played a key role in Lopez will take on the responsibility for the overall
driving forward the topic of sustainable development for the commercial development, from strategy to implementation,
industry. leading the sales and marketing teams. With his extensive
experience Leibinger will continue to use its excellent
https://retailbriefafrica.co.za/barry-callebaut-appoints- starting position in the industry as quality leader and further
peter-feld-as-new-ceo/ invest in the expansion of its worldwide market share. By
filling the position of Chief Commercial Officer, Leibinger
achieves another high-caliber expansion of the global
Paper and Packaging PRO Alliance leadership team.
names Dorah Modise as new CEO https://retailbriefafrica.co.za/bacardi-limited-
announces-regional-leadership-moves/
African Group
Lubricants’
acquisition of state-
of-the-art blending
facility strengthens
strategic global partnerships
The Paper and Packaging PRO Alliance has announced
the appointment of Dorah Modise as its new chief African Group Lubricants (AGL), a subsidiary of the JSE-
executive officer. Modise’s new role is to manage the listed enX Group Ltd, acquired CERA blending facility, after
interface between government, alliance members, and securing long-term commitment with global market leaders
numerous key stakeholders. Her personal philosophy, – ExxonMobil and Quaker Houghton. The acquisition
backed by considerable experience, is fully attuned to her increased AGL’s operational capacity by 500%, allowing
new set of responsibilities. AGL to offer toll-blending and warehouse facilities, and
further securing future growth opportunities while enabling
Immediately prior to taking the reins at the PRO Alliance, the company to more than double its permanent staff in the
Modise served as a deputy-director general at the Gauteng past three years.
Provincial Department of Agriculture, Rural Development
and Environment. Among her academic qualifications, To accommodate growth and expand its distribution, AGL
Modise holds a Master’s in Business Administration from plans to further expand in the Southern African market
the University of Pretoria’s Gordon Institute of Business in the coming years. This growth will stimulate the local
Science, a Master’s Degree in Environmental Development economy by creating employment opportunities and
and Policy from the University of Sussex and a post- further cementing AGL’s position as a leading player in the
graduate Diploma in Environmental Diplomacy from the lubricant industry, locally and across Southern Africa.
University of Geneva.
https://retailbriefafrica.co.za/african-group-lubricants-
https://retailbriefafrica.co.za/paper-and-packaging-pro- acquisition-of-state-of-the-art-blending-facility-
alliance-names-dorah-modise-as-its-new-ceo/ strengthens-strategic-global-partnerships/
Spotlight on Sustainability
REtAIL In BRIEf 30
Powered by Retail Brief Africa
Spotlight on Sustainability
Nestlé and Chilanga Cement launch South Africans called to join
plastic neutrality initiative in Zambia retailers in a bid to eliminate
problematic plastics
In South Africa around 2.4 million tonnes of plastic waste
Nestlé East, and Southern African Region (ESAR) has are generated annually. Just 14% is recycled, and on
announced the launch of its RE sustainability initiative in average, every person leaks at least 1.4kg of plastic to
Zambia. The programme kicks off with a partnership with the environment every year! According to the Breaking
Chilanga Cement in a plastic neutrality project that seeks the Plastics Wave report the flow of plastic into the ocean
to reduce plastic pollution in Zambia and the surrounding is projected to nearly triple by 2040. To try address these
region. The launch of this exciting project in Zambia lined worrying statistics, a collaboration of SA retailers and
up with this year’s Global Recycling Day theme, which is brands joined together to form The Plastic Pact and have
creative innovation. Nestlé ESAR and Chilanga Cement, managed to divert as many as 34.7 million problematic or
in partnership, are bringing together the private sector unnecessary plastic items from landfills in a single year.
and local communities using an innovative solution that
addresses plastic waste. As many as 34.7 million problematic or unnecessary
plastic items were diverted from landfills in a single year
The project in Zambia forms part of a range of activities by an inspiring collaboration of leading local retailers and
that Nestlé have been doing in the east and southern Africa brands that belong to the innovative South African Plastics
region, projects that bring together government, the private Pact. This, and other encouraging results, were announced
sector, and local communities. These include a partnership in their recent annual report, showing strong progress in
with the National Environment Management Agency and eliminating plastic waste. Consumers can easily be part
the Department of Education in Kenya, and RE-Imagine of this success story and make a significant difference, by
Tomorrow, a waste management value chain revamp in recognising these plastics and eliminating their use, while
partnership with a tech startup and local waste reclaimers actively supporting the SA Plastics Pact members who are
in South Africa. leading the way.
https://retailbriefafrica.co.za/nestle-and-chilanga- https://retailbriefafrica.co.za/south-africans-called-
cement-launches-a-plastic-neutrality-initiative-in- on-to-join-retailers-in-a-bid-to-eliminate-problematic-
zambia/ plastics/
Continues on page 31
Spotlight on Sustainability
Retail in bRief 31
Powered by Retail Brief Africa
Continued from page 30
Lulalend partners with solar Is biodegradable
suppliers to power up small packaging the
businesses future?
With load shedding – already an all-too-common
occurrence in South Africa – expected to ramp up over
the coming years, keeping the lights on is no longer just a
convenience, but a crucial survival strategy for the small
businesses that are the lifeblood of the SA economy. In
addition to the challenges of load shedding, the 18.65%
electricity tariff increase set to come into play next month,
will prove an additional burden for SA and are yet another Packaging is something consumers seldom think about,
reason why SMEs are looking to alternative energy yet it is a critical enabler for much of our lives – it creates
sources, especially renewables. cost-efficient delivery systems for retailers and brands,
minimises product breakage and food waste throughout
There is a “light at the end of the tunnel” as we say, with the value chain, and facilitates the consumer’s need for
many different sectors and businesses collaborating to find convenience.
sustainable solutions. One partnership that was formed to
empower SMEs with sustainable, reliable power solutions, One of the biggest emerging trends in packaging
is Lulalend’s latest partnership with several renewable manufacturing is the global focus on sustainability
energy suppliers from around the country. “Working within and a switch to biodegradable packaging materials.
the SME sector, we needed to create an offering that would As consumers become more aware of the negative
assist this sector. We have launched a campaign in which consequences of single-use plastic packaging, they
there is an easily accessible funding option that will help are demanding eco-friendly alternatives such as
power up SME businesses with solar energy, ensuring starch, cellulose, PLA, polyhydroxybutyrate (PHB),
that the doors stay open, and the lights stay on,” says Tom polyhydroxyalkanoates (PHA), and other biopolymers, and
Stuart, chief marketing officer at SME funding provider other plant-based packaging from sugar cane, coconut,
Lulalend. hemp and corn starch.
https://retailbriefafrica.co.za/lulalend-partners-with- https://retailbriefafrica.co.za/is-biodegradable-
solar-suppliers-to-power-up-small-businesses/ packaging-the-future/
5
Retail in bRief
Case Study/Opinion Piece
REtAIL In BRIEf 32
Post-Covid: The biggest trends
driving the evolution of SA retail
By Gavin Lomberg, Chief Commercial Officer at RCS
South Africa’s retail sector was undoubtedly one of the hardest hit by the onset
of Covid-19. Lockdown regulations, reduced trading hours and the sudden,
unexpected limitation of face-to-face contact required retailers to rethink the
rules, in unprecedented circumstances.
he industry saw retailers efficient customer service, speedy Retail returns to pre-pandemic
entering new product order fulfilment, fast turnaround times performance
territories, pivoting their and reliable delivery. Encouraging prospects abound in
business models and South Africa’s retail space, despite
Tdigitising their service With time, as customers grew more a number of socioeconomic
offerings. These adaptations, believed accustomed to this greater level headwinds.
by many to be temporary strategies to of convenience and wider range
stay afloat, became the framework for of choice, what began as a need On the whole, the sector is showing
a whole new industry. gradually became an expectation. strong signs of recovery, driven by
the return to brick-and-mortar stores,
Now, exactly three years after the Now, South African shoppers, much which has driven store expansion as
pandemic hit, the retail landscape like their global counterparts, expect shopping returns to pre-pandemic
looks very different to what it seamless convenience from start to levels.
did before. Arguably the biggest finish. They expect to logon, shop and
driver behind this change was the checkout in record time. Having started to gain traction
mainstream and rapid adoption of approaching the end of 2022, retailers
digital technology. Fortunately, driven by innovation were poised for a bumper festive
and a hunger to evolve to meet season. Now, the sector is gaining
E-commerce platforms and mobile the needs of an expanding market, momentum, but not in any way
apps rose to serve changing payment technology start-ups and that directly mirrors how the sector
consumer demands where brick- developers have helped to answer operated pre-pandemic.
and-mortar retailers could not. this call.
Contactless, and even faceless, Retail has shifted into the realm of
interchanges between retailers and Technologies such as digital wallets the omni-channel experience, where
their customers became the norm. are becoming increasingly more stores reach their audiences at
popular amongst South African multiple touchpoints.
The pace of digitisation, which shoppers. Furthermore, with
had been on the steady increase dramatically increased smartphone For some, this has necessitated
for over a decade, went into penetration, customers want to a greater level of cross-industry
overdrive. And retail was ready to ride transact more via their mobiles. collaboration. For others, it has
the wave. materalised in the opening of
Shoppers want flexible payment e-commerce and m-commerce
The rise of payment technology options and credit plans – a platforms as well as mobile apps to
During the pandemic years, South trend we’ve witnessed with RCS’ support their physical stores.
Africans turned to online and mobile acquisition of leading digital credit
platforms as these quickly became the provider, Mobicred. South Africans We’re witnessing strategic
safest solutions for shopping. are also moving from credit, debit partnerships like that of H&M South
and store cards to virtual cards, and Africa and online shopping platform,
Retailers rose to the challenge, large retailers are investing in the Superbalist. Fashion followers of the
supporting their technology with technology to make that possible. H&M brand, who previously could
Case Study/Opinion Piece
Retail in bRief 33
only shop in-store, can now buy Mr D introduced shoppers to a whole personalisation technology as well as
fashion and homeware online, and new level of speed and convenience. more recently artificial intelligence and
pay in a number of ways. The future blockchain technology – and we have
will undoubtedly see more of these If consumers needed wine and snacks the first shoots of something both
alliances forming as retailers join for their dinner party in the evening, exciting and attainable for retail.
forces and pool their resources to they could order those items just an
grow their businesses. hour or two before the time and have Put data in the driver’s seat
them delivered to their doorstep. The chance to get to know consumers
Shoppers embrace their ‘need for and create impactful customer
speed’ And so, we saw South Africa’s experiences is the holy grail of retail.
If anything, the pandemic years have m-commerce capacity leapfrog over
taught South African consumers that the next day mindset into delivery on Data – respectfully tapped and
local retailers have the technological the hour. empathetically delivered – is the way
capabilities to get things done and do to do it. In it lies the insights retailers
it quickly. With other retailers following suit, need to tap into the customer psyche,
customers soon realised that they understand what drives purchasing
In the pre-pandemic world, shoppers could skip the queues and avoid the behaviour and what keeps customers
had become familiar with the standard effort of store-hopping and enjoy coming back. Unlock this level of
three-to-five-day delivery turnaround. quick, online fulfilment and delivery. intelligence and the possibilities are
But apps like Checkers Sixty60 and Add to this the rapid innovation in endless.
Case Study/Opinion Piece
REtAIL In BRIEf 34
Don’t discount low-cost
retail in South Africa
By Faheem Hoosen, Audit Partner at BDO South Africa
For retailers, relevance is reflected in a mirror of realities that must be
understood with respect and met with dignity, especially in a diverse market
such as South Africa. Low-cost retailers do this well.
iscount supermarkets growth of this critical economy. shopping trips due to limited access to
enable consumers to ‘buy Consider the traction shown by transport and associated costs.
two’, ‘buy three’, even established kasi brands, such as This is important to keep in mind in
‘buy more’. To ‘shop now Boxer, which towards the end of 2022 terms of the harsh reality that at the
Dand save’. opened its 400th store. bottom of the pyramid (BOP) in South
Africa, an average of five to eight
These retailers are often structured Many of these spaces are also people can occupy one room in a
to provide goods to people through synonymous with routine and comfort house.
divisions that sell a broad range for many people as they shop for
of products, from basic household supplies after a long week of very As such, price over personal
goods and groceries to house-building early mornings and equally late choice remains the ultimate decision
goods. nights, travelling between work and maker for the majority of consumers
home. in the current context of shoestring
This retail category has spending budgets.
power in and through what is called The community roots of these
the kasi economy, which is said to be trusted supply stops is clear from a This point is unpacked in
in the region of hundreds of billions of comment by Boxer Hebron Mall Store statistics from the Department
rands. Manager Keamogetswe Mashaba of Employment and Labour that
who said, “We’re the community pinpoint the country’s minimum wage,
From Boxer to Cambridge Food, champion. We offer an ‘all under one averaging R21.41/hour between 2019
low-cost retailers — more commonly roof’ service underpinned by a deep and 2022.
called discount supermarkets — passion to be part of, and grow, our
have a significant footprint in community.” The heavy reliance on the informal
townships. sector for jobs, linked to this
One of the strongest foundations of exceptionally low rate, makes for
And as major contributors to this the kasi market is that it is a cash- meagre household budgets that need
market, they are a lifeline for based economy in a shaky credit- to provide for many people.
almost half of South Africa’s urban based financial sector.
population, particularly as so many Comparatively, the September 2022
people battle unemployment and low Another key trend and buying report by Stats SA confirmed that the
household income. behaviour to note when it comes to average salary in South Africa was
this retail segment is highlighted in the R24,574, which also impacts trade
This is seen in both the consistent 2022 Township CX Report. volumes for this economic contributor
thrum of sales volumes and non-stop segment.
foot traffic through these stores. The study found that township
residents put convenience first and Spaza shops, according to the report,
These shops are integral to the future foremost, strategically planning their are starting to compete more with low-
Case Study/Opinion Piece
Retail in bRief 35
cost retailers. The rise of independent multiple uses such as the sunlight corridors with relevant retail spaces,
retailers is key to consider as brick soap, considered ideal for have the potential to create new trade
consumers turn to them for on-route bathing, and washing clothes; or value for the likes of low-cost retail
convenience – and with growing mielie meal, which is an essential brands.
levels of trust in supply. calorie-providing carbohydrates and
can be had as either a porridge at So, while there is still significant
This shift, reflected in a 29% growth breakfast; or the starch at supper work to be done to maximise
among spaza shops, has been driven time.” high volume, low cost trade growth,
in part by technology, as well as at the beginning of every day – not
a growing preference to buy local Added to that, new shopping precincts just at the end of the day – we
products over and above known and and corridors are an area of interest must remain invested in discount
trusted discount brands. for development in emerging markets supermarkets.
such as South Africa.
A further variable that impacts It is with certainty that we know that
purchase decisions in this market Whilst investment in this infrastructure their growth in market share will have
segment, suggests Retailing Africa, remains unstable and slow on the a material positive impact on the
“is versatility – one product with uptake, nodes that integrate transport growth of our economy.
Case Study/Opinion Piece
REtAIL In BRIEf 36
Maximising manufacturing
efficiency to minimise the impact
of load shedding
By Johan du Toit, Strategic Sales Executive for SYSPRO Africa
To succeed in today’s economic environment, manufacturers must find new
ways to create and capture value. But how do they do this when South
Africa is currently facing a massive energy crisis, with load shedding
impacting production and grinding their operations to a halt?
s we know, manufacturing slowly become a common operational by implementing comprehensive
is one of the more disturbance that cannot be ignored. risk management procedures while
energy-intensive sectors In these types of circumstances load shedding is in effect for the
contributing to the manufacturers must find ways to foreseeable future.
ASouth African Gross maximise their production capacity
Domestic Product. Most industrial during the schedules with power. Adopting the right kind of business
machinery and equipment used by our software enables them to generate
manufacturing sector is powered by The task of production scheduling schedules that consider constraints
either a direct current or an alternating involves assigning finite resources around people, machines, tooling,
current electricity supply. to complete orders over a specific materials and flexible schedules to fit
time to optimise an aspect of system in with the electricity supply.
With the recent frequent power cuts performance.
caused by load shedding, operations Rescheduling to run double shifts
managers have a difficult time trying Most production schedules in when the power is on to compensate
to satisfy demand and maintain theory are prepared to assume that for lost shifts when it’s cut. Hence
operations. everything will go likely according to ensuring the best use of available
plan and be implemented perfectly on capacity to deliver reliably to
We have seen the data published the shop floor. However, shop floor customers faster and in the most
by Statistics South Africa that truly operational disturbances occur more cost-effective way during the load
reflects the adverse impact of load frequently than expected, especially shedding.
shedding and muted global economic with high stages of load shedding
growth on the manufacturing sector. occurring. Given Eskom’s tendency to initiate
load shedding at very short notice,
The unfortunate reality is that This leads to manufacturers adopting often announcing power outages
the vast majority of South African a reactive schedule, rescheduling with immediate effect, planning for
manufacturers still lack enough to run double shifts when the such interruptions remains a very real
working capital for them to purchase power is on to compensate for lost challenge.
or hire backup generators. As a result, time. This ensures the best use of
when power cuts occur, customer available capacity to deliver reliably However, this is where an ERP
orders may be delayed owing to to customers faster and in the most system can assist manufacturers to
interruptions to scheduled tasks that cost-effective way during the load be more agile, adjust and ensure they
require electrical power. shedding. can successfully keep some form of
production.
Production scheduling with Planning for the unexpected
uncertainty South African organisations need to ERP software refers to the automation
In recent years, load shedding has safeguard their operations financially and integration of a company’s
Case Study/Opinion Piece
Retail in bRief 37
core business processes to help will enable manufacturers to provide ERP is designed for the good and the
them focus on effectiveness and products and services, reducing the bad times, but during the latter, it’s
simplified success. Investing in an time lost during load shedding. the ultimate business tool for finding
ERP system can help mitigate your It is not a fool-proof solution, as efficiencies in your organisation, and
organisation’s losses by planning and predictions must be based on keeping the lights on.
coordinating a number of processes, Eskom’s published load shedding
from procurement of raw materials schedule. However, it can alleviate While these are dark times for many
to shifting production cycles, and much of the pressure that is currently industries, we must find a silver lining.
distribution. on these industries. When faced with adversities such as
load shedding, enterprises of all sizes
ERP software allows production Situations like this require a return must become more creative in running
managers to adjust the production to your business or ERP system to their operations.
schedule in the real-time using system help ‘tighten your belt’ and maximise
to facilitate quick schedule edits. output from input. This means If we can learn and be agile to find
bedding down the planning stages in a way to succeed while working
Bringing some light in dark times terms of inventory optimisation and with load shedding, imagine what
Adopting more flexible manufacturing making sure that you are driving the organisations will be able to do when
techniques and smart supply chains necessary policies to support this. it is finally gone.