HSP Annual Report FY21

2021

ANNUAL

HSP REPORT



JULY 1, 2020 -
JUNE 30, 2021

GIVES

HOPE.




INSPIRES

CHANGE.




PROVIDES

OPPORTUNITY .

HSP ANNUAL REPORT YEAR 2021

a year's overview

WHERE WE
ARE NOW

Another year in which our staff were like owls - with their

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given

change daily, and some days, hourly.

HSP itself adapted to the ever-changing scenarios that
were presented: renting space for a day center, using
existing facilities for quarantine purposes, adapting
present services or creating new ones to accomplish tasks,
as well as working with other agencies and church
partners to supply vital resources to our community. In
our FY21 Participant Survey, it was revealed that 97% of
surveyed participants agreed that they received the help
they needed from HSP - and that HSP services gave them
the opportunity to bring changes to their lives!

While we are undoubtedly proud of our agency and the
services we provide, we are mostly proud of our staff because
of the human factor they add to the delivery of services. We are
nothing without our devoted staff, committed board,
unwavering volunteers, loyal donors and ambassadors. Thank
you for your continuous support of our important mission.

HSP exists to end poverty in Carroll County. Interestingly, our
mission is to one day put ourselves out of business. But for
now, we will continue to dedicate ourselves in the fight against
poverty by giving HOPE, inspiring CHANGE, and providing
OPPORTUNITY.

Robert Miller Scott Yard
Board President Executive Director

HSP ANNUAL REPORT YEAR 2021

TABLE OF
CONTENTS

Financials........................................................4
Program Highlights....................................5-9

Shelter.......................................................5
Housing.....................................................6
Economic Mobility...............................7-8

Opportunity Works...........................7
Financial Education Services...........8
Family Support Program........................9
Home Energy Program...........................9

HSP ANNUAL REPORT YEAR 2021

FINANCIALS

HSP ANNUAL REPORT YEAR 2021

SHELTER

PROGRAM HIGHLIGHTS Family Shelter served 69 total
participants (29 adults and 40 children)
$2,245,009 (SHELTER & HOUSING SERVICES) Adult Only Shelter served 119
participants (79 men and 40 women)
Night-by-Night Shelter served 89
participants
Temporary COVID-19 Shelter served
100 participants
Average length stay of 45 days

Page 5

HSP ANNUAL REPORT YEAR 2021

PROGRAM HIGHLIGHTS HOUSING

$2,245,009 (SHELTER & HOUSING SERVICES) Coordinated Entry served 231
households/325 total participants (257
adults and 68 children)

Permanent Housing served 31
households/45 total participants; 35
adults and 10 children

Rapid Re-Housing supported 28
households/61 total participants (38
adults and 23 children)

Prevented evictions for 58
households/160 participants (97 adults
and 63 children)

Completed 108 security deposits for 219
participants (132 adults and 87 children)

Assisted with water turnoffs for 63
households/196 participants (96 adults
and 100 children)

*Additional services were provided during the
COVID-19 pandemic with the support of
COVID-relief funding.

Page 6

HSP ANNUAL REPORT YEAR 2021

OPPORTUNITY WORKS

PROGRAM HIGHLIGHTS 88 total participants were served:
94% had a mental health disorder,
$571,021 (ECONOMIC MOBILITY) substance abuse history or criminal
background
98% did not commit a crime after
program entry
47% mastered at least 5 skills;
50% resolved at least 2 barriers to
employment
52% secured employment with 94%
maintaining employment for 180 days
or more

Second Chances Community FREE Store
served 576 households

HSP Community Garden fed more than
200 people with 750 pounds of produce

Page 7

HSP ANNUAL REPORT YEAR 2021

FINANCIAL EDUCATION
SERVICES

PROGRAM HIGHLIGHTS 40 workshops provided

$571,021 (ECONOMIC MOBILITY) 105 participants engaged in financial
coaching

Through the Volunteer Income Tax
Assistance (VITA) Program, 1,099 total tax
returns were completed through two
sites:

501 returns on site (in person)
598 returns through Facilitated Self-
Assistance (FSA) Tax Site
20% of the on-site tax returns included
Earned Income Tax Credit (EITC)

Page 8

HSP ANNUAL REPORT YEAR 2021

PROGRAM HIGHLIGHTS FAMILY SUPPORT PROGRAM

$557,160 (FAMILY SUPPORT) & $959,082 (HOME ENERGY) 40 families (85 individuals) participated in
center-based activities

7,114 participation visits logged by center-
based families

19 families (44 individuals) participated in
home-based services

1,545 participation visits logged by home-
based families

HOME ENERGY PROGRAM

2,603 households/ 4,849 individuals
received energy grants toward their
electric and heating needs

Page 9

HSP ANNUAL REPORT YEAR 2021

"LifePoint partners with HSP because of the work Tim Smelcer
being done to empower people to break the cycle of Owner
poverty. LifePoint financially supports because
RedBird Technology




HSP has the ongoing resources to stand with those “RedBird Technology takes
facing insecurities in many areas and has great pride in supporting
programs set up to serve with longevity through several non-profit
different areas. It makes sense to stand with organizations. We understand
organizations that are “boots on the ground” and the importance of HSP’s services
making such a powerful impact in our local to the local community and are
community." honored to assist their team to

Dave Bollinger help achieve the organization’s

President goals.”

Shelba Uhrin Barnes-Bollinger

Outreach Coordinator Insurance Services
"I support HSP because it greatly
LifePoint Church. supports the community where
my family lives, works and plays.


We are so fortunate to have HSP
as an organization that helps our
“HSP has played a significant role in our fellow Carroll Countians find a
place to eat, to sleep, to work and
community for many years. After COVID hit, to care for themselves and their
families."
they went right to bat for the residents of

Carroll County. In fact, HSP went above and

beyond by setting up additional support

services for people who needed extra help. We

support the organization and recommend HSP

for its quality programming. The folks there

have some of the biggest hearts. People should Missie Wilcox
start and end with HSP.” HSP Board Member
MarketWorks, Owner.

We kindly thank all of our contributors and supporters for taking
part in the movement to end poverty. Your generosity ensures
that we will be able to continue to fulfill our mission, while

combating the stigma associated with homelessness. YOU make a
difference in the lives of Carroll County's at-risk and low-income

families and individuals.

10 DISTILLERY DRIVE, SUITE G-1 | WESTMINSTER, MD 21157
410-857-2999 | WWW.HSPINC.ORG