Premium Auditor

1

Position Description
Premium Auditor

Department: Commercial Underwriting
Reports To:
Senior Premium Audit and Rating
FLSA Status: Services Manager
Supervisor Approved:
HR Approved: Non-Exempt; Regular Full-Time
Last Reviewed By:
Tricia Wood 5-1-17

Ryan Haase 5-1-17

Tricia Wood; Ryan Haase 5-1-17

Primary Purpose

Provides auditing services by reviewing, coding, calculating, verifying,
and approving Worker’s Compensation and General Liability Audits in
accordance with company, NCCI, WCRB, and ISO guidelines and
regulations.

Essential Functions and Responsibilities

(Other duties may be assigned)

 Prepares voluntary audit worksheets by examining the insured's
operations, financial records, and employee duties; validates tax
and claims data; reviews the previous audit worksheets.

 Applies manual rules to calculate and classify the actual
exposures based on all facts.

Premium Auditor Revised by: Roecker, Ryan Date: 3/7/2018

Society Insurance Position Description 2

 Documents audit findings to prepare the audit for processing to
determine if an additional premium or return premium will be
established.

 Reviews and releases new assignments for voluntary audits and
fee companies, ensuring information on order ticket is correct.

 Reviews completed fee company audits by verifying correct
payroll amounts and classification codes are assigned; analyzes
the description of operations; identifies and reconciles additional
items as necessary.

 Resolves disputed audits and works with internal and external
collections as necessary; occasionally attends hearings and
testifies in court proceedings; prepares relevant information.

 Collects and researches necessary information by contacting fee
companies, insureds, or agents as applicable; consults with
Commercial Underwriting when necessary.

 Ensures departmental accuracy by researching, responding to,
and completing Unit Stat error corrections; identifies problem
causes and recommends solutions.

 Resolves requests for audit revisions by researching information
and approving requests as appropriate.

 Ensures customer service by answering audit-related questions
from underwriters, billing, processing, agents, and insureds.

 Provides call center support when phone calls are escalated to a
higher level of technical expertise.

 Prepares non-productive audits for processing by reviewing policy
information and estimating the auditable exposure and
applicable.

 Contributes to overall Premium Audit functions by assisting the
manager on projects with accuracy and timeliness.

Premium Auditor Revised by: Roecker, Ryan Date: 3/7/2018

Society Insurance Position Description 3

Key Competencies

The following competencies are specific to this position. These
competencies are above and beyond the company competencies that
all employees should meet. For more information, please refer to the
Company Competencies Appendix at the end of this document.

 Approachability: Is easy and pleasant to approach and talk to,
builds rapport well, and is a good listener.

 Customer Focus: Is dedicated to meeting the expectations and
requirements of internal and external customers. He/she acts with
customers in mind, establishes and maintains effective
relationships, and gains their trust and respect.

 Functional/Technical Skills: Has the functional and technical
knowledge and skills to do the job at a high level of
accomplishment.

 Informing: Provides the information people need to know to do
their jobs and feel good about being a member of the team, unit,
and/or organization. He/she gives individuals information in a
timely manner so that they can make accurate decisions.

 Interpersonal Savvy: Relates well to all kinds of people: up,
down, and sideways, inside and outside the organization. He/she
builds appropriate rapport and effective relationships using
diplomacy and tact, and can diffuse even high-tension situations
comfortably.

 Organizing: Can orchestrate multiple activities at once to
accomplish a goal, uses resources effectively and efficiently, and
arranges information and files in a useful manner.

 Patience: Is tolerant with people and processes, tries to
understand the people and the data before making judgments
and acting, and waits for others to catch up before acting. He/she
is sensitive to due process and proper pacing, and follows
established processes.

Premium Auditor Revised by: Roecker, Ryan Date: 3/7/2018

Society Insurance Position Description 4

 Technical Learning: Picks up on technical details quickly, can
learn new skills, and is good at processing new industry,
company, product, or technical knowledge developments. He/she
does well in technical courses and seminars.

 Written Communications: Is able to write clearly and succinctly
in a variety of communication settings and styles, and can get
messages across that convey the desired effect.

Qualifications

To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skills, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.

Required:

 Associate’s degree in accounting (or related field) or 5+ years of
significant insurance experience as deemed appropriate by
management.

 Strong business math skills (experience with calculating
percentages, adding and subtracting negative and positive
values, sliding decimals, credits and debits on invoices,
computing fractions).

Preferred:

 Bachelor's degree in business, accounting, or related field.

 3+ year of prior premium audit, underwriting, or rating experience.

 Completion of Program in General Insurance and/or Associate in
Premium Auditing designations.

 Continuing coursework in accounting, insurance and/or premium
auditing.

Premium Auditor Revised by: Roecker, Ryan Date: 3/7/2018

Society Insurance Position Description 5

Supervisory Responsibilities

 None.

Working Conditions and Environment

 Work is performed at the corporate location, with an office setting,
indoor and climate-controlled.

Physical Demands

 Sitting for long periods of time.
 Light (up to 10 lbs.) lifting occurs frequently.

Premium Auditor Revised by: Roecker, Ryan Date: 3/7/2018

Society Insurance Position Description 6

Premium Auditor Revised by: Roecker, Ryan Date: 3/7/2018