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2018 Transit Annual Report 16pgs REVISED

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Published by , 2018-12-11 08:59:59

2018 Transit Annual Report 16pgs REVISED

2018 Transit Annual Report 16pgs REVISED

St. Lucie County

Public Transit

2018Annual Progress Report

St. Lucie County The System
by the NUMBERS:
Public Transportation
at a Glance 3,441,130 Passenger Miles
Traveled
Directly Impacting the Local Economy 73+ Workers Employed
in St. Lucie County
2 | ST. LUCIE COUNTY PUBLIC TRANSIT ANNUAL REPORT 2018 $11.2M Annual Budget
$6M Annual Expenditures
1,785 Daily Trips
537,177 Trips Annually
67 Buses and Vans
in the Fleet
140% Increase in Fixed Route
Ridership from 2017-2018

EXCELLING AT OUR MISSION EXECUTIVE
SUMMARY
Dear colleagues and friends,
Background
Murriah Dekle Diana Wesloski It is our pleasure to present St. Lucie County’s 2018 Transit Municipal Services
Transit Manager Taxing Unit Annual Report, highlighting the work we do to help create a In 2002, the Transit Municipal Services Taxing Unit (MSTU) was established to provide a mechanism to fulfill the
Community Services Director vibrant, sustainable, prosperous community for our residents and the region. local funding match requirements for state and federal public transportation funding. Over the last 16 years, the
We are proud to share our accomplishments in advancing the Board of County County’s transportation network has grown from three vans serving one route to seven fixed routes and para-transit
Commissioners’ Strategy Map for maintaining a high quality of life through services which traverse the entire County and provide connections with neighboring Martin and Indian River counties.
infrastructure investment and economic development.
During County Fiscal Year 2018, the Board of County Commissioners continued to approve expenditures from the
Last year, a recurring theme for the Transit Division was the ‘Year of the Audit.’ general fund to pay for a portion of the operational costs for the extended service hours.
The decidedly positive results of these rigorous and intensive audits enabled us
to advance our professional standing with the Federal Transit Administration and The Board of County Commissioners has not increased the millage rate of the MSTU since 2011; the current millage
FloridaDepartmentofTransportation.Ourfocuswascompliancewithpublicpolicy rate is 0.1269. The transit MSTU provides the sole source of local funding used to meet the required grant matches.
whilesimultaneouslyimplementinginnovativesolutionstoprepareforafuturethat
will look increasingly different in the years to come. St. Lucie County’s Bus Blueprint Transit Development Plan (TDP) serves as the guiding document for the County’s
transit system. The TDP is based on a ten-year planning horizon and contains public transportation goals and
Thefutureofourindustryisquicklyevolvingthankstotechnologicaladvances.We objectives for the County. The Florida Department of Transportation (FDOT) requires that the TDP be updated
continue to monitor best practices and make strides to evolve the current system annually and include a progress report. Major updates to the plan are performed every five years. The last major
from the traditional public transportation model to the new mobility paradigm by update of the TDP was completed and adopted by St. Lucie County’s Board of County Commissioners in 2014 and
experimenting with micro-mobility projects such as the public bike share program, was endorsed by the St. Lucie Transportation Planning Organization (TPO) Board in the same year.
an after-hours partnership with Lyft and the current fare-free system of all buses in
St. Lucie County. St. Lucie County’s public transportation is organized as a full brokerage system. The County is the designated
recipient of grant funding by the United States Department of Transportation, Federal Transit Administration and
There is much to celebrate this year thanks to the leadership of County the Florida Department of Transportation. The Council on Aging of St. Lucie/Community Transit is the contracted
administration, the Board of County Commissioners, community stakeholders provider and is responsible for delivering the operations, such as reservations, trips, maintenance and regulatory
and the talented staff of the County’s contracted service provider, Community compliance. The County’s Transit Division is responsible for grant management, third party oversight, planning and
Transit. We can all take pride in what has been accomplished and feel confident implementation of the Transit Development Plan and public outreach.
about the future of our industry.

Murriah Dekle Diana Wesloski
Transit Manager Community Services Director

Howard Tipton Mark Satterlee Jeff Bremer

County Administrator Deputy County Administrator Deputy County Administrator

Sean Mitchell, Cathy Townsend, Linda Bartz, Frannie Hutchinson, Chris Dzadovsky

St. Lucie County Commissioners

4 | ST. LUCIE COUNTY PUBLIC TRANSIT ANNUAL REPORT 2018 ST. LUCIE COUNTY PUBLIC TRANSIT ANNUAL REPORT 2018 | 5

Accomplishments

In order to accomplish the identified goals and objectives indicated in the TDP, the plan recommended the millage rate
be increased to meet the match requirements. As shown in the table below, two projections are presented, one showing
the expected ad valorem revenue under the current MSTU millage rate, 0.1269 mills, and one showing the expected ad
valorem revenue if the MSTU rate was at its maximum cap, 0.25 mills.

• Infrastructure Improvements Artist’s Rendering

Capital design progress for the Transit Headquarters site located on County owned property along Selvitz Road. Seven new
bus shelters were constructed to enhance safety and accessibility for bicycle and pedestrian user experience.

• Direct Connect - Innovative Partnership with Lyft and Taxi Services

Competitive funding was awarded to implement an after-hours program designed to ‘bridge the gaps’ in existing services.

*Adopted by St. Lucie County Board of County Commissioners June 2014 • Community Outreach

Accomplishments Transit staff conducted a record-breaking amount of public outreach and travel training throughout the community,
visiting nearly 50 organizations to provide information regarding the services. The County’s Media Division continues to create
• Fare-FREE social media postings and public service announcements for special projects. The data-sharing partnership with Google
Transit remains active.
The FDOT awarded a third year of grant funding to continue the fare-free pilot program until August 2020 to enable
further analysis of the economic development and operating system impact. The fixed route ridership has experienced • Year of the Audit
an increase of 140% from County fiscal year 2017 to 2018.
The Transit Division passed three rigorous audits in 2018 with flying colors. The first was a triennial review by the Federal
Transit Administration (FTA). The second was for the Florida Department of Transportation (FDOT), reviewing quality assurance
for the Transportation Disadvantaged. The final review was to provide the County Administration with analysis to assist with
upcoming planning efforts.

• Bike Share

The countywide bike share program was fully implemented in March 2018 and consists of 50 bikes and nine stations.
The program currently has approximately 1500 actively registered users with over 2,700 trips taken. In order for the
program to continue in the future, the County is actively seeking community sponsors.

6 | ST. LUCIE COUNTY PUBLIC TRANSIT ANNUAL REPORT 2018 ST. LUCIE COUNTY PUBLIC TRANSIT ANNUAL REPORT 2018 | 7

FUNDS LEVERAGED PERFORMANCE
METRICS
The current millage rate for the Transit MSTU is .1269, or $12.69 per year on a home valued at $150,000
with a $50,000 homestead exemption. For the year, St. Lucie County has been an outlier for the industry. While state and
national ridership is on the decline, St. Lucie ridership trends have increased –
For every dollar generated from the MSTU, the County draws down an additional $2.65 from other sources
such as the Federal Transit Administration and the Florida Department of Transportation. SIGNIFICANTLY.

Last year, the Transit Division administered a grant funded budget totaling $11.2 million with $6 million in Fixed Route
expenditures. It’s important to note that the life cycle of federal and state grants range from one to five
years, which explains the vast difference between the budgeted amount versus the actual expenditures. Year-over-year increase of 140%!

In 2018, County staff also applied for over $12 million in additional discretionary grant applications to the Staff attributes this increase to three primary factors: The high percentage of transit dependent residents
FTA and National Academies of Science and Technology Transportation Research Board. Competitive within the County and the correlation with the fare free pilot program, the continuation of expanded service
grant funding was awarded to St. Lucie County totaling $110,000 from the Florida Commission for the hours and the significant public outreach efforts of staff.
Transportation Disadvantaged, which the County is able to accept the grant due to the low matching
requirement of only 10%.

Total Fixed Route Ridership for 2017 219,481

Annual Expenditures by Funding Source FCTD FIXED ROUTE Monthly Ridership Total Fixed Route Ridership for 2018 527,481
$809,151 Comparison County Fiscal Year 2016 - 2018
MSTU 56,685
$2,250,224 14%
47,659 49,179 50,113 48,883
38% 23,820
45,191
41,099
40,365
37,653 38,735

FDOT 35,731 36,171
$897,034
20,775
15% 15,274 17,494 18,755 18,110 16,289 18,793 17,289 17,132 17,930 17,820

FTA Number of Passengers
$1,741,424

29%

General Fund MSTU Municipal Services Taxing Unit Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
$280,000 FCTD Florida Commission for the Transportation Disadvantaged 2016-17 15,274 17,494 18,755 18,110 16,289 18,793 17,289 17,132 17,930 17,820 20,775 23,820
Federal Transit Administration 2017-18 35,731 36,171 37,653 40,365 38,735 41,099 47,659 45,191 49,179 50,113 56,685 48,883
5% FTA Florida Department of Transportation
FDOT ST. LUCIE COUNTY PUBLIC TRANSIT ANNUAL REPORT 2018 | 9
8 | ST. LUCIE COUNTY PUBLIC TRANSIT ANNUAL REPORT 2018

Demand Response Direct Connect

The two most important determinants of rider satisfaction with transit are service frequency and travel St. Lucie County implemented the pilot program Direct Connect After-Hours Transportation Program for
time. The County’s demand response service requires a qualification process to use the service, the Transportation Disadvantaged. The program provided trips for employment, education, non-emergency
reservations and often times, travel wait windows, whereas the fixed route has one-hour headways healthcare during evenings and weekends when the County’s fixed route and paratransit services
with additional service hours. ended for the day. The program generated over 200 participants with an average of four trips per
week, ending with a total of 15,039 trips.
Total Demand Ridership for 2017 52,739
Total Demand Ridership for 2018 54,482 These trips directly impacted the local economy. Students were able to use the service to attend classes
at Indian River State College, Virginia College and Keiser University. Others were able to obtain and
retain employment due to the evening and weekend service made available through the program.
Services providers were third-party registered taxi, car service and the ride share operator (Lyft).

ON-DEMAND Monthly Ridership Comparison DIRECT CONNECT SERVICE DATA

County Fiscal Year 2016 - 2018

4,929 5,095
5,040
4,766 4,341 4,980 4,600 4,602 4,725 4,604 Pilot Duration One Year
4,564 4,488 4,338 4,497 Total number of trips
4,397 4,419 4,512 4,445 4,656 Directly Impacting the local Economy Starting with $30,000 and grew it into $300,000.

4,113 4,051 3,872 15,039
3,913 3,274 Employment & Education Trips

Number of Passengers Average expenditure $108
$1200
(per client, per month) Overwhelming Satisfaction

Average expenditure (Survey Monkey)

(per client for total pilot duration)

Survey Results

Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
2016-17 3,913 4,564 4,488 4,397 4,419 4,980 4,512 4,445 4,656 4,051 5,040 3,274
2017-18 4,766 4,341 4,113 4,338 4,497 4,929 4,600 4,602 4,725 4,604 5,095 3,872

10 | ST. LUCIE COUNTY PUBLIC TRANSIT ANNUAL REPORT 2018 ST. LUCIE COUNTY PUBLIC TRANSIT ANNUAL REPORT 2018 | 11

IMPROVING LIFETHROUGH MOBILITY Bike Share – MICRO MOBILITY

Infrastructure Investments – With more and more urban residents and visitors expecting mobile, on-demand transportation options, bike sharing is
contributing to the revolution in urban mobility. People are taking control of how they get around town by rediscovering
Safety, Security and Placemaking the joy, freedom and empowerment of bikes.

We continue to seek innovative and effective means of increasing ridership and The County’s bike share program is still in its infancy, with less than one year of operating data. Existing data shows
improving the image of the Treasure Coast Connector. Bus stops are an important part particularly high ridership on the weekends, especially when the weather is nice. With bike share, residents and visitors
of the overall transit environment. Factors such as location, design, maintenance and can discover the historic areas of downtown Fort Pierce or travel to South Hutchinson Island with ease. Bike share
appearance of bus stops greatly affect the public’s perception, as well as the reality of can also be an efficient, convenient way to regularly travel from home to work, or on errands. Met with overwhelmingly
a stops’ safety and security. positive feedback, the program has successfully improved transportation and recreation in the County. The vast majority,
76%, of the program usage is generated from Marina Square in Downtown Fort Pierce and South Hutchinson Island.
In 2018, the County contracted the installation of seven new bus shelters, five in
Port St. Lucie and two in Fort Pierce. County staff continues to identify strategies to Jetty Park 21%
enhance the safety, security and accessibility of the system. The Title VI Plan contains
site selection criteria including ridership statistics and available right-of-way. Jaycee Park 21%

Marina Park 21%

Aquarium 13%

Whispering Pines 12%

PSL Civic Center 5%

Sportsman Park 4%

PSL Intermodal 2%

FP Intermodal 1%

Public Outreach

From Earth Day events to the County Fair, Boys and Girls Clubs to Veteran’s Affairs…we traveled the County to share
the news about transportation options.

Our ongoing mission is to expand public outreach efforts to ensure equitable feedback for transportation planning
efforts, particularly to the economically disadvantaged geographic areas of the community.

We love to talk about the County’s transportation system! Speakers are available for conferences, meetings, seminars,
classrooms, clubs, churches, and more. To have a representative speak at your event, call us at 772-462-1777.

2018FISCAL YEAR: 48 Outreach Events
20 Stanchion Locations

12 | ST. LUCIE COUNTY PUBLIC TRANSIT ANNUAL REPORT 2018 ST. LUCIE COUNTY PUBLIC TRANSIT ANNUAL REPORT 2018 | 13

SW 9th St Intergenerational St. Lucie County
Recreation
Center Bus System

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PLANNINGFOR ECONOMIC VITALITY LEGEND 7 OUldSDHixwiey

To expand services, provide more customer friendly services, and address industrywide Bus Route 2
disrupters, we are reimagining how people view public transit and how public transit 1 Route 1 - US 1
serves people. 1
1 Hwy
Last year, the County was re-designated as the Community Transportation Coordinator
by the Florida Commission for the Transportation Disadvantaged, which enables funding 2 Route 2 - North Fort Pierce Residential Gaddy St Woodsmere Way
to serve the needs of the transportation-disadvantaged residents.
2 Fort Pierce
Transit Development PLAN
3 Route 3 - South Fort Pierce Business Belleair Ave Blvd Indian River
The Transit Division is currently drafting the Transit Development Plan (TDP) major update. The TDP serves as the
guiding document for the County’s transit system. The TDP is based on a ten-year planning horizon and is required 2 Emerson Ave 7
by the FDOT to receive state funding.
4 Route 4 - City of Port St. Lucie Trolly 2
The plan has been branded as “Bus Plus” to signify the new mobility paradigm of thinking outside of the bus and
incorporating all aspects of mobility. 2 Deland Ave N Kings Hwy Turnpike Feeder Rd Old
Hibiscus Rd
Bus Plus will serve as a vision for bringing better transit services to Saint Lucie County over the next 10 years: 5 Route 5 - Port St. Lucie / Gatlin Blvd. Lakewood
• Frequent, reliable and fast service-all day, every day. Park
• Connections to the places people want to go. 2
• A single integrated system that’s easy to use. Dixie Hwy
• Customer-friendly vehicles, drivers, stops, information and assistance. 6 Route 6 - Prima Vista / St. Lucie West Blvd. US Hwy
• Safe and secure operations and facilities for passengers, employees and community.
2 Eden Rd 1
People all across St. Lucie County are helping to shape the vision. All residents, including transit customers, bus
drivers, County, City, and other transportation agencies, private businesses and public organizations are urged to 7 Route 7 - Lakewood Park Butterfield
join us in imagining the future of the public transportation system. Drugstore
2
Transit HEADQUARTERS: Lakewood Indrio
Bus Stop Park Crossings
Currently, all major bus and transit vehicle repair, storage, fueling, tire replacement and bus washing is subcontracted Route 1 Bus Stop
out to third-party vendors. Due to the increased size and complexity of a growing transit system, St. Lucie County, Route 2 Bus Stop Libarary Indrio Rd
through its Long Range Transportation and Transit Development Plans, has determined that the County should Route 3 Bus Stop
proceed in consolidating all currently outsourced transit storage, fueling, maintenance and administrative activities Route 4 Bus Stop Fort Pierce Blvd 7
at a centralized location. Route 5 Bus Stop N Kings Hwy
Route 6 Bus Stop 2
A centralized regional transit center will improve system operating efficiencies by eliminating costly transportation Route 7 Bus Stop
expenses to and from outsourced services, reduce vehicular service interruptions and towing charges, and provide Intermodal Facility St. Lucie County 7 Atlantic Ocean
for better administrative and operational management. It will also address the parking capacity limitations at the International Airport
Treasure Coast Connector’s Port St. Lucie location. ¬T County Connection 2
Æ`
The central transit center will allow public transportation programs in St. Lucie County to successfully evolve from Hammond Rd Harson Way
basic rural-suburban transit services to a comprehensive, modern public transportation system responding to rapid Curtis King Blvd N 25th St
regional development, growing preferences for shared mobility services, and possible migration to an all EV fleet and
the prioritization of reducing vehicular traffic congestion. 2 St. Lucie Blvd

14 | ST. LUCIE COUNTY PUBLIC TRANSIT ANNUAL REPORT 2018 2

N 47th St Essex Dr 7 Old Dixie Hwy ¬«A1A
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Park County S 23rd St Virginia Ave K-Mart CVS
Walmart Building Sabal
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2 IRSC T

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Peacoc St. James Dr Riomar Dr
California Blvd
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Crossing

IRSC ShoppLeAPs uFabtitlSnixeLsWs Floresta Naranja Chase
Sportsman Verada Ave Bank
First Data Ave Floresta Dr Dyer Rd
Field Park Dr Spanish Best
PSL Lakes
Martin Memorial Dorchester Riverfront Western
Health Systems Strip Mall Library
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Superplay Walmart Prima Vista Blvd 6
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6 St. Lucie West Blvd 150 Chamber Ct mere Savanna Club Blvd

2 Village Green
Eastport
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County Walton Rd
Annex
Crosstown Pkwy Manth Ln
Sandia Dr
Crosstown Pkwy 6 Bldg Tiffany Ave Lennard Rd Avalon Rd

2 Midport
1&2
Thornhill Dr
Del Rio Blvd Voltair Ter St. Lucie Grand Dr
Medical Center
CVS
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PSL Floresta Dr Quadros Town
Community Veteran Center Mariposa Ave
Sansom Ln Center Rivergate Professional Adams
Plaza Center Place
Savage Blvd 5
Port St Lucie Blvd
2
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5 Fondura Rd Gatlin Blvd Dalton Ave Walmart PSL T ST. LUCIE COUNTY
Sam's Club Bravo MARTIN COUNTY
2 Supermarket

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Pharmacy
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Savona Blvd
Port St Lucie Blvd ll 1 2 Treasure Coast Connector Route

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Updated on 1/26/2017
1gkl gklgg1ggggggjjjjMTjjjrjjajejjjrjajtjsinurCeoCuonatsyt Connector Route T
St. Lucie River Treasure Coast

Square Mall

ST. LUCIE COUNTY PUBLIC TRANSIT ANNUAL REPORT 2018 | 15

St. Lucie County

TRANSIT DIVISION

TreasureCoastConnector.com
StLucieRide.org
772-464-RIDE (7433)


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