Welcome to the Sheraton Manila Hotel

Welcome to the
Sheraton Manila

Guest Services



Welcome

At the heart of communities around the world, we’re
creating spaces where travelers and locals alike can gather,
share experiences and explore their destinations. We invite
you to relax and unwind in your room, work and meet in our
public spaces, and enjoy our excellent service and
thoughtful amenities.
Find everything you need to get your bearings in the pages that
follow. We also invite you to connect with our associates during
your stay. Press the Guest Services speed dial should you
need anything at all.
At Sheraton, we believe in bringing people together and
creating a community where all are welcome. Sheraton.
Where the world comes together.

Sheraton Manila Hotel
80 Andrews Avenue
Pasay City 1309, Philippines
T 632 7902 1800
©2019 Marriott International, Inc. All Rights Reserved. All names, marks and logos are
the trademarks of Marriott International, Inc., or its affiliates.

Amenities

Sheraton Fitness
Work out on your schedule with flexible hours and state-of-the art equipment.
3rd Level
Daily - 24-hours
Face mask required.

Vega Pool
Relax, refresh or take a dip in this resort-like oasis. Towels provided.
3rd level
Daily - 7:00 AM-9:00 PM (schedule may change without prior notice)

Kids Club
A learning playground for kids ages 12y/o and under.
3rd level
Daily - 8:00 AM-7:00 PM

ColLab
A two-level co-working space that provides collaborative and flexible private
offices with full business services.
2nd Level
Press the Guest Services speed dial for inquiries.

Shine Spa
The signature Sheraton Shine Spa provides a sanctuary to fully revitalize.
Exclusive premium products and an assortment of massage treatments aimed
to refresh and heal will ensure a renewed and relaxing experience.
3rd level
10:00 AM-10:00 PM

Sheraton Club
A place to connect with co-workers and gather with friends. All in a stylish
space that feels like it was designed exclusively with you in mind with
complimentary breakfast, all-day snacks and beverages and free Wi-Fi to
keep you fueled and connected throughout your day.
10th level
6:00 AM-12:00 MN

T 632 7902 1800





Amenities

Pinas Muna Hub
Sheraton Manila Hotel’s first ever inhouse souvenir shop that offers
handcrafted and locally made products, gift items, single origin coffee
and different delicacies.
Ground Floor, Lobby
8:00 AM-8:00 PM

Bloom Salon
Highlight the fine features of the face with pamper and beauty services
like hair treatments and make-up.
3rd level
Sundays to Tuesdays - by appointment (at least 24hrs reservation)
Wednesdays to Saturdays - 10:00 AM-7:00 PM

Services

Laundry
We offer same-day service daily. Place laundry and dry cleaning in
the bag located in your closet, along with the ticket and dial Guest
Services to arrange for pickup.

Checkout
Checkout is at 12:00 PM. To check out, you may do the following:
• Visit the front desk
• Approach the Front Desk anytime in between the stay to sign up

for Express Check-out

T 632 7902 1800



Wireless Internet
and Phone

High-Speed Internet Connection
Stay connected during your stay with high-speed internet access.
SSID name: MarriottBonvoy
1. Ensure that your device is Wi-Fi ready
2. Select your wireless adapter, and connect to MarriottBonvoy.
3. An internet browser will pop up; if not, open an internet browser and

search for any website to prompt the log-in page.
4. Select “Connect” on the welcome page.

T 632 7902 1800



Marriott Bonvoy™
Membership

As the world’s richest travel rewards program, with more
hotels and experiences in more places than anyone else,
Marriott Bonvoy enables everyone to keep traveling with
passion and purpose. Marriott Bonvoy believes that travel
enriches the traveler and nourishes the world. It opens minds,
expands borders and creates memories.
Not a member of Marriott Bonvoy? Membership is free.
To join, visit marriottbonvoy.com.

T 632 7902 1800

Safety and Privacy

Emergency Procedures
When you arrive, we recommend that you take a few precautionary
steps, as you would when you check into any hotel:
• Locate emergency exits.
• Carefully review the map on the back of your guest room door.
• Locate the nearest fire extinguishers and fire alarms.

Fire Safety Procedures
Our hotel is equipped with a modern, efficient fire emergency system,
which includes a sprinkler system and smoke detectors in guest
rooms and hallways. We want to make sure you are prepared to exit.
Familiarize yourself with the following procedures in case any of our
detection systems sound a warning:

Exiting the Hotel
• Take your key.
• Test your door for heat or smoke before opening it.
• If the hallway is clear, exit using the nearest stairwell.
• Do not use elevators.

If Your Door Feels Warm or is Impassable
• Place wet towels at the base of the door.
• Press Guest Services on your room telephone, and give your name

and your room number.
• Turn off your air conditioner or heater to keep smoke from

entering the room.
• Get down on the floor to avoid inhaling smoke.

T 632 7902 1800

Traveler Safety Tips
Here are a few tips for your safety while you are traveling:
• E nsure that all doors and windows are locked securely using all

locking devices when you are in your room and when leaving
your room.
• Before opening your room door to a serviceperson, ask for
identification and verify with management. Never admit people
with unsolicited deliveries.
• A lways use the viewport to identify visitors.
• Keep your room key with you at all times.
• I f you see or hear suspicious activity around the hotel, please notify
a hotel staff member immediately.
In-Room Safes
Complimentary safes are located in the closet in your room. Under state
law, the hotel is not responsible for loss.

T 632 7902 1800

Local Area

Make the most of your time in Manila, and visit these nearby
attractions. Ask the Concierge for directions and additional information:
• Resorts World Manila
• Fort Santiago, Intramuros
• Mall of Asia Arena and Bayside
• Bonifacio High Street
• Corregidor Island
• Taal Volcano, Tagaytay
Airport Information
Ninoy Aquino International Airport is easily accessible to the property.
Terminal 1, 2, & 3 are 15 minutes away.

T 632 7902 1800



Sheraton Manila Hotel

80 Andrews Avenue
Pasay City 1309, Philippines

T 632 7902 1800