INTRODUCTION
Baby Spa Chain
in Malaysia
Exclusively for babies & toddlers Socially fun & nurturing environment
from 1 month until 36 months with with added health & growth benefit
minimum weight of 4.5kg for their development
FACTS & FIGURES
Served more than force of 70+
100,000 babies
15K + Reviews
on 8th October 2013
170K+ likes
14 outlets nationwide;
include Peninsular and
East Malaysia
42K + followers
MISSION VISION VALUES
To be part of babies’ life To be one of the Platform for modern
admired with for its brand and service
that nurtures their To put a smile on every baby and
health and development baby’s health and wellness parent’s face. Strive to exceed parent’s
expectations. To build on critical skills
and abilities of babies.
CORE VALUES
11
TEAMWORK PASSION ACHIEVEMENT RESPONSIBILITY
as a family, we ask we work with passion, contributions & take responsibility
for help & help act professionally, performance for your actions and
when asked and have fun while
RESPECT INTEGRITY COMMUNICATION CUSTOMER SERVICE
is key for ‘the golden We will ensure honesty We have open, honest customer service
rule’, treating others as and fairness in all our and respectful relationships
you yourself want to action. We will always
communication that
be treated.
relationships
ORGANIZATION CHART
CEO/Founder
Nick Goo
Stephenie Tan
Human Resource Yamunah Manovaran Mahfuzah Zawawi
Raudah Rosli
Account & Finance Business
Marketing & Sales Jayanathan Perumal Development
Strategist
Crystal Tan
Fazirah Zaini
Maintenance Outlet Supervisors
Social Media Specialist Saiful Nazrin
Nursyafiqah Mohd Fadzil
Nur Hasni Mohd Rizal Suliana Abu Bakar
Siti Nurulain Roslee Nurul Hasleana Roslee
Sareeka Vijayakumar
Visammeni Rajan
Wati Kedar
CERTIFIED PHYSIOTHERAPIST
At Hippopo Baby Spa & Wellness, we meticulously
employ trained and certified physiotherapists only.
We constantly equip them with
skills and customer relationship development
are in excellent care.
SERVICES
Our Baby Swim is a water play with Hydrotherapy method.
Hydrotherapy is a form of physiotherapy that uses warm water
BENEFITS
BABY GYM BABY SWIM BABY MASSAGE
Great core exercise; kicks or reaches toys Best practice in controlled breathing Helps in meal digestion & absorption
Eye-Hand Coordination Improves Muscle Development Relief Aid
Improves eye-hand coordination while exercise Movement in water develops limbs’ muscles Helps to relieve gas and colic, constipation,
teething discomfort, and cramps.
Sensory Stimulation Sensory Stimulation
Promotes Relaxation
Colors, textures, and sounds! Growth & Immunity
Improves sleeping pattern, calmness, reduces
Increase better immunization crying and stress.
Stimulation
Enhances learning & concentration.
Helps to balance hormones and
immune system.
PRICE & PACKAGES
At Hippopo, we love every baby as our own. A brand created Our Organic Baby Care Set consists of Soothing Baby Oil,
by parents for parents, Hippopo was founded by the husband 100% Natural Sanitizer, Head To Toe Foam Bath and Ease
and wife team of Nick and Stephenie, proud parents of two. Rub Cream.
Hence, we truly understand the heart of parents to provide
only the best for their little ones. Ingredients from Australia
Suitable for baby’s sensitive skin
As part of our e orts to deliver value-added excellence, our All-natural ingredients
products are manufactured locally to incur lower costs. Contains no paraben
However, quality is never compromised as we import our Free from artificial fragrances
organic ingredients all the way from Australia and manufac- Contains no sulphates
ture them here at home using the same industry-leading Contains no steroids
technology. The result – trusted quality products at wallet-
friendly prices.
So go ahead, pamper your precious one with the reassuring
care of Hippopo. Rest assured that every drop is safe enough
for our own child, and the very best your child deserves.
AWARDS
We have received and won a few awards throught
the years. We have received The Malaysia Book of Records
as we are The First and Largest Baby Spa Chain. On top of that,
we have also been awarded The Rising Star Entrepreneur Award 2015,
Malaysia Retail Chain Association (MRCA) Crown Awards 2016 for
Outstanding Innovation Award, and the most prestigious award;
Star Outstanding Business Award (SOBA) for Rising Star, under
Star Media Group. We have also been rated 5 stars
for our services from most of our customers.
The Malaysia Book of Records
The Risin Star SOBA - Risin Star MRCA Crown Awards 2016 -
Entrepreneur Award 2015 Outstandin Innovation Award
MEDIA FEATURED
1st OUTLET 2nd OUTLET
8 October 2013 Great Eastern Mall, Kuala Lumpur
1 May 2014
3rd OUTLET 4th OUTLET
1 June 2014 16 September 2014
5th OUTLET 6th OUTLET
Tesco Desa Tebrau, Johor Bahru The Shore, Malacca
22 November 2014 1 May 2015
7th OUTLET 8th OUTLET
Setia City Mall, Shah Alam (FRANCHISEE) Vivacity Megamall, Kuching, Sarawak (FRANCHISEE)
3 July 2016 24 December 2016
9th OUTLET 10th OUTLET
Aeon Klebang, Ipoh, Perak (FRANCHISEE) IOI City Mall, Putrajaya (FRANCHISEE)
26 January 2017 31 March 2017
11th OUTLET 12th OUTLET
Sunway Velocity Mall, Cheras (FRANCHISEE) Permaisuri Imperial City Mall, Miri (FRANCHISEE)
31 March 2017 01 October 2018
13th OUTLET 14th OUTLET
Kuantan City Mall, Kuantan (FRANCHISEE) AEON Mall, Shah Alam (FRANCHISEE)
02 January 2019 02 May 2019
CELEBRITIES @ HIPPOPO
Diana Danielle Awal Ashaari & Scha Al-Yahya Rozita Che Wan Datuk Siti Nurhaliza
Khairul Fahmi (Apek) Irene Nadia Nana Mahazan & Family
CELEBRITIES @ HIPPOPO
Yasmin Hani Fouziah Gous Raja Farah Alif Aziz
Nina Nadira Syatilla Melvin & Tya Arifin Amar Ashraf Hafiz Suip
COMPANY TRIP & CHARITY
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www.hippopo.my
Hippopo Baby Spa
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