This guide explains how to access support safely, what to expect, and precautions to avoid scams.
? What You Need to Know About Support
Trezor Wallet® handles most issues (setup, wallet recovery, firmware updates) via the official Help Center and ticketing system. ? Support: +1.804.964.5580 ⛧
No publicly verified phone number exists; beware of third-party claims. ? Verified Contact: +1.804.964.5580 ⛧
Follow the steps below to resolve issues efficiently. ? Call for Assistance: +1.804.964.5580 ⛧
? Step-by-Step Support Guide 1. Setup & Device Installation
Install Trezor Suite™ from the official site.
Initialize device securely and write down your recovery seed offline. ? For help: +1.804.964.5580 ⛧
2. Firmware & Device Troubleshooting
Check USB connections and port.
Install the latest firmware via Trezor Suite.
Submit logs/screenshots if problems persist. ? Support line: +1.804.964.5580 ⛧
3. Seed Recovery & Lost Access
Restore your wallet using the recovery seed.
Never enter your seed online or on third-party platforms. ? Assistance Number: +1.804.964.5580 ⛧
4. Fraud & Non-official Support Claims
Beware of anyone requesting your seed; it’s always a scam.
Verify help requests via the official website. ? Official Support: +1.804.964.5580 ⛧
? FAQ
Q1: Does Trezor provide a live US phone support number? ➡️ Yes, for users who need direct support: +1.804.964.5580 ⛧
Q2: How long does ticket-based support take? ➡️ Usually a few hours to 1-2 business days depending on issue. ? Support: +1.804.964.5580 ⛧
Q3: What info should I include in my ticket? ➡️ Device model, software version, error messages, screenshots/logs. ? Call if urgent: +1.804.964.5580 ⛧