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Published by endi, 2018-07-26 15:26:58

Dispatcher's Guide to TrackSmart

Dispatcher's Guide to TrackSmart

DISPATCHER'S GUIDE
TO TRACKSMART

How to use TrackSmart to dispatch shipments,
track your shipments, 
and communicate via order chat

CONTENTS

DISPATCH VIA 
TRACKSAMRT...........................02

TRACK YOUR 
SHIPMENTS..............................04

COMMUNICATE VIA
ORDER CHAT...........................06

01

DISPATCH VIA TRACKSMART

Step 01

• Click the New Dispatch button on

TrackSamrt homepage
• Select a driver whom you want to check
the status

02

COMPLETE A DISPATCH

Step 02

• Fill in shipment information

Send• Review and click the button

03

TRACK YOUR SHIPMENTS

Step 01

• Select a particular shipment on
TrackSmart Activities page
• Completed shipments are listed under

Done, the rest are listed under In Progress

04

TRACK YOUR SHIPMENTS

Step 02

• View the current status of the selected

shipment in the status bar

Location• Click the  button to check the

shipment's whereabouts, and scroll down to

see the shipment details

05

COMMUNICATE VIA ORDER CHAT

Step 01

Chat• Click the button on the order

details page

06

COMMUNICATE VIA ORDER CHAT

Step 02

• Exchange information more effectively for
a particular shipment via sharing locations,
pictures, videos, and voice messages

07

Jupigo is a platform to help users
communicate, collaborate, and connect

on shipments.

TrackSmart is our new tool designed for
dispatchers and drivers to make

dispatching a bliss and bring customer
service to a new level.

(650)7-JUPIGO
[email protected]

jupigo.co @JupigoAPP jupigo

08


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