Onboard Magazine 2017

ISSUE 2017

Contents From the PCEO’s Desk 1

From the Front Lines 2

Milaha Out & About 10

Inside the House 12

Workshops & Seminars 18

Campaigns 20

Events & Exhibitions 24

Milaha goes Digital 30

Achievements, Awards & Certificates 36

Hidden Talents 39

Editor’s Note

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FProCmEtOhe’s Desk
Dear colleagues,
The focus for the coming year will be on executing
I wish you a Happy New Year! I hope some of you and managing the changes that we have
had a chance to re-charge your batteries over the committed to. This means greater transparency,
past couple of weeks and are ready for the year better planning and stronger collaboration. The
ahead of us. more aligned we are, the more effective we will be
in executing our plans.
Now that we’re a few days into the new year, it’s
a good time to reflect on 2017 through the pages I would like to thank you all for your commitment
of our first annual magazine. and dedication during these challenging times. The
year ahead will bring even greater challenges, but
We faced extremely challenging markets on I’m sure that by continuing to work by our values,
all fronts (both domestic and international), we will realise our vision and mission.
particularly during the first half of 2017.
However, I was pleased to see that our I look forward to an exciting and successful year
performance improved during the 2nd half of the ahead.
year as new opportunities arose. We had some
major business wins throughout the year across a Abdulrahman Essa Al-Mannai
number of our businesses.
President and CEO
The start of the blockade brought out the best in
Milaha, and as I’ve said before, I’m very proud of
the role that Milaha has played since June. You
have demonstrated great resilience in the face
of extremely difficult conditions and Milaha has
been recognized for it. This goes down as a great
achievement for Milaha, particularly coming as it
did in our 60th year as a company.

Internally, we dedicated significant time and
effort in 2017 to revamp our strategy and made
large investments in optimising our business.
While Milaha as a company has consistently
evolved to meet the requirements of the market
and of our stakeholders, 2018 will bring greater
challenges and changes than ever before.

Going forward, we need to ensure that we do
not lose the momentum that we’ve built up.
Today is the ‘new normal’ and we must adapt
to take advantage of the opportunities this
brings. Our shareholders and Board of
Directors have (rightly) challenged us
to do better.

1

FrFroonmtthLeines

Business Wins and Achievements

Halul Offshore Awarded Shipping Agencies recently signed a
Multiple Contracts
license agreement to operate as a licensed port
As part of its efforts expand its agent at Ras Laffan Port. The agreement will allow
operations, Halul Offshore won several Milaha to represent all shipowners & charterers
contracts from multiple clients including and handle all types of vessels calling at Ras Laffan
QP, Dolphin, and Qatar Petroleum Port. This will also allow Milaha to perform all port
Development for durations ranging from agent services such as crew change, vessel supplies,
130 days to 5 years. protecting agency, vessel dry-docking agency and
all other husbandry agency activities.
The awarded fleet includes an anchor
handling vessel, a safety standby vessel, a This is a significant milestone for the Shipping
platform supply vessel, an air dive vessel Agencies unit which now offers its services in all of
with diving services, a SAT dive vessel Qatar’s ports. The agreement increases Milaha’s and
with diving services, construction support the unit’s market share considerably as most of the
vessels and wireline support vessels. principals who use Milaha’s services in other Qatar
ports will start availing these services at Ras Laffan
Port as well.

Milaha Trading Awarded
a Contract from QPMC

NMSC is presently involved in the Milaha Trading have been awarded a tender
for the supply of 30 Doosan Wheel Loaders to
tender for the following major projects: Qatar Primary Materials Company (QPMC). The
units were delivered by Q2 2017.
• Gulf Drilling International lube tender
for 3 years NMSC’s notable achievements during the 1st
quarter of 2017 were winning the Qatar Steel
• Qatar Petroleum Development tender tender for fire resistant oil & the introduction
for synthetic compressor oil for 1 year of synthetic oil for motorcycles in Qatar
for the first time. The motorcycle oil brand
• Milaha/Qship tender for marine ‘Silkolene’ is a specialty oil from FUCHS.
lubricants for 1 year Further, we have also started the retail
promotion of FUCHS from 1st March 2017.

Mr. Jan Mortensen, Vice-President, Container Shipping, Tenders &
Milaha and Mr. Dhruv Kotak, Jt. Managing Director, Contract
J.M. Baxi Group exchanging the signed agreement Awards

Our Port Services has signed a 3-year
contract to provide stevedoring
services to QPMC (Qatar Primary
Materials Co) at Mesaieed Port berths
4, 9, 10, 9W and 9WW. Primarily
made up of gabbro cargo, Milaha’s
operations will directly discharge
the cargo from vessel hold to the
consignee/receivers’ transporter
trucks via gravity fed hoppers.

Milaha Trading Signs a New Contract with
the New Port Project Committee

Our Trading business unit was
awarded the tender for the
supply of 116 tractors to Hamad
Port at a value of QAR 52 million.
The delivery of the machines was
finalized by the 2nd quarter of
2017.

3

From the Front Lines (Continued)

Container Shipping

• Our container shipping service has transferred • Our container shipping service launched the
its transshipment hub from Jebel Ali to Sohar India Qatar Express Service to establish a
and Salalah in Oman within 72 hours to restore direct link between Mundra/Nhava Sheva/
frequent feeder options to and from Qatar. Kandla and Qatar.

OMAN QATAR MILAHA FEEDER NETWORK
EXPRESS SERVICE (OQX)

LOOP 1 LOOP 2 AFGHANISTAN

Iran Iran IRAN

Qatar Qatar KUWAIT
Hamad Port Hamad Port Shuwaikh
Mesaieed Port Mesaieed Port
Port
UAE UAE
Sohar Port Sohar Port QATAR PAKISTAN
Hamad Port
Mesaieed Port Karachi Port INDIA
Mundra
Saudi Arabia Saudi Arabia SAUDI ARABIA UAE Port

Oman Oman Sohar Port

OMAN

Yemen Salalah Port Yemen Salalah Port Nhava Sheva
Port

Salalah Port

For more details visit www.milahaml.com YEMEN

PORT ROTATION FREQUENCY ARABIAN SEA

HAMAD, QATAR LOOP 1 - 2 weekly sailings between QATAR & SALALAH/SOHAR ports SOMALIA
MESAIEED, QATAR LOOP 2 - 3 weekly sailings between QATAR & SOHAR
SALALAH, OMAN
SOHAR, OMAN
HAMAD, QATAR

SERVICE ADVANTAGES SERVICE PROFILE LEGEND INDIA QATAR EXPRESS SERVICE (IQX)
PAKISTAN QATAR EXPRESS SERVICE (PQX)
• Strategic transhipment hubs Number of vessels 6 KUWAIT QATAR EXPRESS SERVICE (KQX)
• Competitive transit time for local cargo
• High frequency of Sohar to Hamad sailings OMAN QATAR EXPRESS SERVICE (OQX)
• Frequent equipment positioning opportunities LOOP 1
OMAN QATAR EXPRESS SERVICE (OQX)
to Mesaieed LOOP 2

CONTACTS DUBAI DOHA SOHAR/SALALAH www.milaha.com
Marcia Dcoutho Customer Service Sunish George
Tel (Dir) : +971 4407 8437 Tel (1) : +974 4494 7242 Tel (Dir) : +968 24790992
Tel (Mob) : +971 56 668 8919 Tel (2) : +974 4494 7246 Tel (Mob) : +968 92833004
[email protected] [email protected] [email protected]

Logistics Anthony Joseph
Tel (Dir) : +968 24790992
Milaha launched a logistics Tel (Mob) : +968 99831103
helpline to support or [email protected]
advise in moving cargo into
or out of Qatar. HELPLINEMILAHA

LOGISTICS
Milaha remains committed to delivering reliable supply chain solutions
to its customers. We are putting in place a number of services to
facilitate the movement of cargo into and out of Qatar.

Should you require support or advice in moving cargo into or out of
Qatar, please contact our 7/24 helpline:

+974 4494 7200 (Englishonly)
+974 4494 7201 (English&Arabic)

Milaha Shipyard Sets Up
New Containers Depot
at Mesaieed

In order to diversify its operations, Milaha Shipyard The yard also carries out all types of repairs
has opened a container stockyard at its facility for containers including low and high pressure
in Mesaieed. This facility is intended to serve washing, plywood related repairs, panel related
Muntajat’s export containers which operate out repairs, gasket and sealing repairs, painting and
of Mesaieed ports, in addition to all the shipping other essential repairs. The pricing of the yard
companies and agencies that serve Muntajat. has been placed at a competitive rate to ensure
market penetration.
The stockyard is located inside MIC to facilitate the
movement of equipment in an easier and faster For inbound transport, the yard has also signed
way compared to other stockyards in Doha. The up with major trucking companies to provide
yard operates 24 x 7 and has drivers on standby in inbound gate passes to their drivers.
case inbound drivers are not in a position to get the
trucks inside MIC.

Milaha Shipyard Ties Up with major companies that can be serviced by this
Palfinger Marine for Service of arrangement in Qatar would be: Harding Safety,
Life Saving Equipment Schat-Harding, Schat Davit, Davit Company,
Watercraft Ltd, Watercraft Inc, Noreq and all
Milaha and Palfinger Marine have recently major Chinese manufacturers. This agreement is
joined hands to set up a standard base in Qatar another step toward providing comprehensive
for the service of life boats, rescue boats, davit solutions for maritime operations in Qatar.
systems and cranes. The facility, which will have
a dedicated team, will be based at the Milaha 5
Shipyard in Mesaieed with service throughout
Qatar. The team can be mobilized on short
notice to visit Hamad Port, Mesaieed Port &
Ras Laffan Port to ensure services 24/7. The

From the Front Lines (Continued)

Qatar receives 3,000 Tonnes of Food Products
from Turkey through Hamad Port

In another significant achievement, Milaha’s Logistics team facilitated the shipment of
3,000 tonnes of miscellaneous food products from Izmir, Turkey to Hamad Port. This
shipment was preceded by many other shipments by air cargo.

7

From the Front Lines (Continued)

Hamad Port Terminal Sets a New Record
in Container Handling

In light of recent restrictions on maritime transport As a result of these initiatives, a new record has
in the Arabian Gulf, the Terminal Operations Team been set in the month of September when the
have taken several initiatives to mitigate impact on team handled a total of 83,260 TEUs which is
port performance. All major shipping lines -- such as double the average number. Kudos to our Port
MSC, MSK, CMA, YML and WHL – are back on track Services on this achievement which was made
with their direct and feeder services in addition to with limited resources and staffing.
Milaha’s own regular services.

TEU Comparison

TEU 450,000
350,000
250,000
150,000

50,000
0
Jan Feb Mar Apr May Jun Jul Aug Sep YTD

Container TEU 2017 48,657 42,408 41,180 46,056 45,930 24,014 46,183 67,603 83,260 445,291

Container TEU 2016 46,616 43,887 45,201 47,162 48,852 44,380 44,390 45,927 37,586 404,001

% Diff 2016/2017 4% -3% -9% -2% -6% -46% 4% 47% 122% 10%

Transshipment
Operations Start
at Hamad Port
Terminal

By virtue of a new deal with Muntajat, the
company has started sending its export
by sea as transshipment with the first
transshipment vessel arriving on 7/9/2017
from Mesaieed and exporting to various
ports through direct service calls arriving at
Hamad Port.

Major Lines Started Direct Services
to Hamad Port

Most of major lines are started direct and feeder services to Hamad Port and below are major services
calling at Hamad Port

SN SERVICES NAME MAJOR COUNTRY ROTATION SHIPPING LINE
1 33C-SDF OMAN - QATAR MSK
2 PQX QATAR - OMAN - INDIA - PAKISTAN MILAHA
3 PGS UAE-PAKISTAN-OMAN-QATAR WHL
4 NEW FALCON QATAR - CHINA - SINGAPORE-SRILANKA-UAE-KSA-IRAQ MSC
5 MIDDLE EAST LOOP1 OMAN - QATAR MSC
6 MIDDLE EAST LOOP2 UAE-KUWAIT-QATAR MSC
7 CGX UAE-QATAR-CHINA YML
8 IMED TURKEY-OMAN-QATAR-KSA-UAE-INDIA MSC
9 IQX QATAR-OMAN-INDIA MILAHA
10 KQX QATAR-KUWAIT MILAHA
11 TDSL IRAN-QATAR TDSL
12 MEA LOOP2 CHINA-UAE-QATAR-KSA-SINGAPORE CMA
13 IQS IRAN-QATAR ADMIRAL
14 PIX2 UAE-QATAR-INDIA TRANSWORLD

9

Milaha Out
& About

01 20 Years of
Qatargas’s
feb Successful LNG
Operations, Doha

06 Qatar Stock 13 Visit to Hamad 15 AGM
Exchange 2nd Port, Doha
feb Annual IR feb mar
Excellence Program
Awards Ceremony,
Doha

21 Squire Patton 27 Qatar-UK business 03 GASTECH
Boggs: John and Investment Conference in
mar Boehner, a former mar Forum, London apr Japan
Speaker of the US
House of
Representatives,
Doha

10 Qatari-Kenyan 17 Forbes Middle East:
Business Forum, Celebrating Qatar’s
apr Nairobi apr Success, Doha

18 Kahramaa: RAF A3 30 MLT Retreat, Doha 01 Ministry of
Inauguration Economy and
apr Ceremony, Doha apr may Commerce’s Public
Private Partnership
07 Signing Ceremony 16 Milaha 1st Town 22 Conference - PCEO
with Muntajat, Hall Event, Doha was the Speaker,
may Doha may may Doha

Al Thumama
Warehouse Site
Visit, Doha

24 Al Khalij Bank: 14 Oman Trip as part 26 India Trip as part of
Invitation to of the Official the Qatari
may Investors & jun Qatari Delegation, jun Delegation
Business Partners Muscat
Event, Doha

05 BCG Digital 16 A-LED Sanctions 23 Turkey Business
jul Ventures jul against Qatar - jul Trip with Minister
Presentation, Doha Legal Implications - of Transport to
Seminar by McNair meet Leading
Chambers Businesses in Ports,
and Shipping and
Logistics, Turkey

05 Hamad Port
Opening Ceremony,
sep Doha

17 3rd Buy Local 17 Q-Post 26 LNG Bunker Vessel
Products Rebranding, Launch Celebration,
sep Convention by sep Doha sep Netherlands
QDB, Doha

19 National Day of the 29 Monaco Yacht
Republic of Turkey, Show, Monaco
oct Doha oct

30 "The Geopolitical 20 8th Annual Investor 26 Milaha was
and Security Relations Awarded for the
oct Implications of the nov Conference, Doha nov AlThumama
Gulf Crisis", Doha Project, Doha

03 Business Continuity
Conference
dec ‘Stability and
Achievements’,
Doha

07 Invitation to MIC 13 Credit Suisse 2018 14 Qatar National Day
Business Leaders Investment Celebration
dec Safety Initiative - dec Outlook, Doha dec
Seven Star Safety
Awards, Doha

11

Inside the House Transition to IT System at
What kept us busy in 2017 Hamad Port Hamad Port

Milaha’s Port Services business Our IT Department has
unit and HSSE Department undertaken major efforts
worked diligently to fulfill the to ensure the time-bound
requirements of the transition preliminary opening of Hamad
to the new Hamad Port. The Port. Our application team
transition was challenging, fully implemented the in-house
due to the expanded area of Oracle E-Business Suite including
Hamad Port, but the dedication all finance, HRMS and payroll
and hard work of our teams modules providing end-to-end
have resulted in continuously ERP system including integration
improving levels of safety for with Jade Terminal Operating
staff and clients. System (TOS).

Other Port Services News

• The Port Services business unit is managing seven individual contracts and
has completed the first quarter of 2017 with no lost time injury, stevedore
damages or any other recordable incidents

• 275 employees successfully completed the QAPCO induction training in
February

• The Port Services business unit has successfully completed the demobilization
of the contract, which involves arranging QP/MIC permits, shifting of materials
and hand back of lifting gears to QP

• HSSE management plan for the new stevedoring contract CT7 has been
approved by QP

Port Services unit has upgraded its core system

(Labor Management System) to ComOps WFM for Ports.
The upgrade can be interfaced with TOS (Terminal
Operating System which is now a vital program that is
being utilized in Hamad Port), as well as in HR, payroll,
finance, engineering systems etc.

Halul Offshore Implements
Planned Maintenance System

The new system was implemented on
vessels Halul 41 and Shaddad and will ease
the process of updating work orders on the
vessels and at the head office.

ShipNet Snaps Alerts

The ShipNet Alert System has been implemented
on several of our vessels. The system will create
alerts based on events in the ShipNet database
and send them to users.

NTT Attended QITCOM 2017 Halul Offshore Breaks
Another Safety Record
The NTT team gave live demonstrations on
self-service kiosks for check-in, baggage deposit Our Halul Offshore colleagues have achieved 6.9
& E-Gates with detailed orientation on how the million exposure hours since their last LTI. With
process functions as part of its participation this significant achievement, Halul Offshore
in Qatar’s Information and Communication has outperformed its competitors and is now in
Technology Exhibition 2017. the top 5% of International Marine Contractors
Association (IMCA) registered companies.

Milaha Shipyard Attains New Halul’s Safety Management
ISO Certification System Goes Live

Our Shipyard business unit is now certified Halul Offshore’s Safety Management System
to be compliant with ISO 14001:2004 (SMS) is now available in ShipNet for all Halul
Environmental Management System and vessels. All Halul Offshore users can access
OHSAS 18001:2007 Occupational Health SMS chapters for easy access, and any revision
and Safety Management from the head office will update all Halul
System standards. vessels automatically, thus cutting down the
printing cost of SMS chapters on vessels and
will save a lot of time spent on the manual
process of sending emails of each chapter.

Milaha Ship Management Activities
Integrated under Single Unit

Milaha undertook an effort (with the help of • Gas & Petrochem, which includes all the
third party consultants) to identify ways to better commercial activities related to the gas carrier
organize Offshore (Halul) and Gas & Petrochem and tanker sectors.
(QShip) business units, to both support our growth
strategy as well as to optimize operations. • Ship Management, which will manage the
entire Milaha fleet of over 90 vessels (including
After consideration of various options, Milaha offshore, tankers, gas carriers, container vessels
decided on a model that will enable significantly and bulk carriers).
improve commercial and operational focus and
support growth in the most cost-effective fashion, The integration and transition – which covers
while building superior technical & operational numerous aspects from organization and processes
capabilities in-house. Specifically, Halul & QShip to systems and legal structure – is ongoing and is
are being transitioned into 3 separate units: expected to be completed in 2018.

• Offshore Marine, which includes all the
commercial activities related to the offshore
oil & gas sector, as well as the harbour tugs and
pilot boats.

13

Inside the House (Continued)

100th
Procurement
Weekly Coaching
Sessions

The procurement team successfully conducted its
100th Weekly Coaching session in January 2017,
which aimed at inspiring team members to share their
knowledge and experience in best practices within
the procurement/supply chain fields. The sessions
were held every Thursday with the ‘Coach of the Day’
leading the proceedings.

Momentous
QAR 50 Million Purchasing
Contribution Achieved

As of July 2017, the MPCS team achieved a purchasing
contribution of QAR 50 million. This is the reviewed cumulative
purchasing contribution over the last three years as a result of the
collaborative efforts of team.

IT Security

Our IT Security Manager
attended the 11th Cyber
Defense Summit where
he discussed with his
peers the creation of a
platform for collaboration
and partnership amongst
various stakeholders to share
information on cyber threats
and attacks in the region.

Milaha Gets Membership in
the British Safety Council

As part of our commitment to the health and Our Corporate HSSEQ Department also
safety of all our colleagues, we have recently attended in this year’s British Safety Council’s
become a member of the British Safety Annual Conference on the 4th of October. The
Council, a trusted source of information and conference provides an opportunity for safety
guidance and a promoter of excellence in practitioners from diverse industries to discuss
workplace health, safety and environmental and reflect on the impact of wider influences.
management across the world. The British
Safety Council works with over 6,000 member
organizations in 60 countries towards
healthier and safer work places.

15

Inside the House (Continued)

Employees
Service Awards

During the third quarter of
2017, the second phase of the
Service Awards was rolled out
to recognize employees who
have completed 5, 10, 15 and
20 years with Milaha. In total,
around 2,300 employees have
been recognized for completing
at least 5 years of service with
Milaha. Congratulations to all
our long-serving colleagues
for their commitment, loyalty
and dedication to realizing the
company’s mission and vision.

17

WSeomrksihnoaprss&

Workshop on Oracle SOA HR Milaha - Values Workshop

As part of our roadmap to transform complex Our HR team held a workshop on 12-13 March
application integration into agile and re-usable for selected managers with the purpose of
service-based connectivity to respond faster introducing the behaviors that are expected
to business requirements, lower costs and to from Milaha employees and to receive their
deliver visibility, flexibility, and speed through feedback on what we want to deliver as a plan
best-of-breed tools that provide industry- for the future of Milaha.
leading functionality, staff from the Milaha IT
Systems & Solutions team attended a two-day Security Workshop
workshop on Oracle SOA (Service Oriented
Architecture) at the Oracle office, Dubai. Milaha’s System & Solutions team attended
a workshop on information security that
Workshop on Oracle Cloud was designed specifically by Oracle to meet
Human Capital Management Milaha’s requirements.

Our Systems & Solutions team conducted a Oracle Cloud ICS/BCS/JCS
two-day intensive workshop on Oracle’s latest
offering, HCM product suite, including: Our System & Solutions team attended a
technical seminar on new concepts in cloud
• Oracle Global Human Resources computing like:
• Oracle Talent Acquisition • PCS - Process Cloud Service
• Oracle Talent Management • ICS - Integration Cloud Service
• Oracle Self Service Human Resources/ • SOACS - For enterprise-wide integration
• JCS - To customize cloud applications
Oracle Payroll

Workshop on VAT/IFRS
Orientation

Conducted an executive workshop with Oracle
to have a brief orientation from their side
regarding the VAT initiative, which will be
implemented for GCC countries soon and the
new Applicable IFRS.

Moushtarayat Conference &
Exhibition

Our Procurement team exhibited at
Moushtarayat, a leading government
procurement conference and exhibition,
which was held on 6-8 April in Doha. The
event allowed our team to interact with
local SMEs and other important stakeholders
and learn more on ways to strengthen
cooperation between the private and public
sectors in Qatar.

XAMARIN Training Our IT Systems and Solutions and Hamad
Port container terminal teams attended
As part of our roadmap to facilitate faster training workshops on Navis, the new
response to business requirements, and allow Terminal Operating System in Hamad Port,
higher visibility, flexibility, and speed, our IT which will be deployed soon.
Systems and Solutions team attended a 5-day
hands-on training on XAMARIN, a tool to
develop native mobile apps.

Microsoft SharePoint Server 2016
Developer Training

Our IT Systems and Solutions team also attended
a workshop for Microsoft SharePoint Server 2016
developer. This will allow us to build in-house
competencies for developing intranet applications on
SharePoint.

Learning Management System Performance Management

The training plan was published and announced Optimizing performance is a major issue that
on myMilaha in mid-August, followed by a faces all complex organizations today. To help
webpage for Learning & Development on managers tackle this issue, the Learning &
2nd October. A quick access button to this Development team delivered eight training
web page is also available on the homepage. sessions on Performance Management to
These webpages will be updated regularly with managers from our various businesses. Virtual
information on upcoming training sessions, training sessions were also delivered to our
tips and advices, forms and a platform to ask us managers in the UAE, Saudi Arabia, India, and
questions. Singapore.

• A significant portion of training will be The sessions focused on providing the trainees
delivered by external consultants, but some with a consistent level of understanding
will be delivered by our own internal resources. on associated tools and techniques for the
We have already started implementing the performance management process by:
training plan with external providers delivering
project management, communication skills • Ensuring the performance assessment process
and business strategy; and providers delivering remains valid, reliable, and fair by discussing
performance management and problem objective setting and KPI processes.
solving courses.
• Addressing the developmental angle of the
• The second tranche of 13 coaches have started Milaha Dialog, which is designed to include
their training. Eventually, we will have 26 the Milaha Values (linked to Competencies),
internal coaches to support our employees in Employee Development Plan (EDP) and
putting new skills into practice. associated training, which is also now part of
the form.
The Learning & Development team is working
closely with the HRMS and IT teams on the • Discussing the new Performance
Oracle Learning Management System, which will Improvement Plan (PIP), which will become
allow individuals and their managers register for instrumental in implementing progressive
courses. support and discipline to address performance
issues.

19

Campaigns +30Ads
+15PR & Interviews

+4 Sponsorships

The content presented below is gathered from data extracted from an
online media monitoring system, comparing Milaha’s share of voice in local
and international media throughout 2017.

3.54% GWC

22.81% Mwani 44.77% Milaha

28.86% Nakilat

W League Basketball Tournament 2017
24 February – 24 June 2017

We sponsored the Milaha Admirals basketball team, who are participating in
the ongoing season of the W League Qatar Basketball Tournament at Qatar
Sports Club.
The tournament will run for 3 to 4 months from its official opening on 24th
February 2017.  As of today, our team’s standing is 1 win against 3 losses.

New Corporate Values Campaign OUR

Following the launch of Milaha’s new corporate SYNCHRONIZED
values, we started an internal campaign at
our headquarters using posters and digital COMMITTED
wallpapers to explain the new values. STRIVING

Ramadan Campaigns INSPIRED

In celebration of Ramadan, we distributed boxes
of dates at our headquarters in Ain Khaled, and
we created dedicated digital screensavers and
wallpapers for the occasion. We also teamed up
with Eid Charity to collect donations from our
headquarters employees to contribute to the
iftar for the less fortunate. Last but not least, we
celebrated Granagao with the children of some of
our colleagues.

Security Awareness Campaign 60th Anniversary

The goal of this campaign is to remind us all to On the occasion of our 60th anniversary, we
comply with Milaha’s security procedures, which introduced the 60-year banner to our email
include topics such as access control for employees signature, and placed ads in all local newspapers in
and visitors, securing personal belongings, and celebration. Updated stationery was also created to
incident reporting. be used by all employees throughout 2017.

21

Campaigns (Continued)

The Unveiling of
HH Sheikh Tamim bin Hamad Al Thani Mural

In a ceremony held on 16 July 2017 at our headquarters, Milaha unveiled a mural of HH Sheikh Tamim bin
Hamad Al Thani, the Emir of Qatar. Milaha’s President & CEO, Mr. Abdulrahman Essa Al-Mannai, members
of the senior management, and staff attended the ceremony and signed the mural in expression of
solidarity and support for Qatar and its leader

Ramadan Football Cup Competition

Our soccer team participated in the fourth annual Minister of Transport and Communications
Ramadan Football Cup competition. Organized by Qatar Rail, 12 teams were divided into 4 groups
and competed during the 14-day tournament at the Al Sadd Sports Club. Ooredoo Qatar won the
cup after defeating Vodafone Qatar in the final game.

Samir Mohammad,
Faisal Al-Majid,
Hassan Yousef - Team manager,
Abdulaziz Ali,
Mohammad Nasser Al- Yafei,
Ali Mohammad Razm,
Abdul Khalegh Ahmadi,
Yousef Mohammad, Wael Helmy

Breast Cancer Awareness Campaign

Throughout the month of October, Milaha initiated digitally a Breast Cancer Awareness campaign to all its
employees, sending them health tips and facts. We also teamed up with a local clinic to have their doctors
provide awareness sessions to our female employees and to answer their questions on this type of cancer.

Wellness Campaign

Milaha organised a Wellness Campaign to all employees, throughout its locations in Doha ( Headquarter:
July 20 – 22, Hino Showroom: Sept 20 – 21, Hamad Port: Sept 26 – 28 , Al Aqariya Camp: October 01-03,
2017). Doctors and nurses from Nassem Al Rabeeh Medical Centre, performed the following checks to
all attendees (diabetes screening, hypertension screening & Body Mass Index), and gave them advice and
guidance on how to keep a healthy lifestyle. The participants were given 2 dental voucher of 15% discount
each, and a free health check-up, at their clinic.

Flu Vaccine

As part of our commitment to having a healthy
workplace, Milaha collaborated with the Public
Health Department to launch a flu vaccination
campaign, free of charge to all employees, at its
headquarters in Ein Khaled in addition to Hamad
Port, on 12, 13 and 14 December 2017.
Many employees participated and were happy,
that Milaha is consistently caring for their well-
being and health

23

Events &
Exhibitions

AGM

Our company held its annual general meeting in March
during which HE Sheikh Ali bin Jassim bin Mohammad
Al Thani, Chairman of Milaha’s Board of Directors, gave
an overview of the company’s activities and financial
results for 2016 along with an outlook for 2017. At the
meeting, the shareholders and partners received copies
of Milaha’s annual report which included a review of the
2016 financial and operational performance.

Ramadan Iftar

To celebrate the
Holy Month of
Ramadan, we held
our annual Iftar at
the Four Seasons,
Doha where many
of our colleagues
gathered to break
the fast.

Oracle Open World 2017

Milaha was present at Oracle Open World 2017, the biggest technology/business event for Oracle held
in San Francisco between 1-5 October. Milaha was represented by Mr. Jassim Al-Majid VP-IT; Mr. Adnan Al
Bana, Consultant for Support Services; and Mr. Mohamed Elhafiz Abubakr Manager -Systems & Solutions.
The conference hosted more than 60,000 delegates from all over the world and more than 2500 parallel
sessions and demonstrations for Oracle’s new products and services and Oracle’s roadmap for the next
year in addition to customer panels discussions. Milaha’s team also had a number of business meetings
with Oracle managers to discuss future transformation plans for Oracle systems.

ASPIRE4SPORT Congress
& Exhibition, in Stamford
Bridge, Chelsea, London

Milaha was represented by a small team, at ASPIRE4SPORT
Congress & Exhibition, in its 8th edition, in London, under Qatar
Pavilion. Showcasing its brand and the different services that we
offer, and mainly highlighting our role in managing Hamad Port.

Moushtarayat Exhibition

We participated as an
exhibitor in the 2nd
Government Procurement
and Contracting Conference
and Exhibition, Moushtarayat.
As Qatar’s first commercially-
registered, shareholding
company, we have strong,
longstanding partnerships
with the public sector, and
we had fruitful interactions
with all the participants and
visitors of the exhibition.

25

Events & Exhibitions (Continued)

Town Hall

In celebration of our company’s 60th
anniversary, we held a massive town hall
gathering at La Cigale Hotel, which saw
hundreds of our colleagues come together to
commemorate the occasion. Around 150 of our
longest-serving colleagues were given awards
for their outstanding service to the company
over the years.

The celebration started with a speech by our
President and CEO Mr. Abdulrahman Essa
Al-Mannai, who welcomed the attendees and
highlighted the key milestones in Milaha’s
journey since 1957. These milestones were
later portrayed by a talented sand artist who
turned words into beautiful imagery drawn
with sand.

During the ceremony, we also introduced
our new corporate values which will serve
as a guide in our everyday interactions with
colleagues, clients, and partners.

The celebration continued with quizzes and
contests that tested the attendees’ knowledge
of the company’s history, and the winners
received vouchers to spend at various venues
in Doha.

Mr. Al-Mannai concluded the
ceremony by stressing the
importance of having everyone
from managers to staff adhere
to the new values, which reflect
Milaha’s vision to be the partner
of choice in the maritime &
logistics sector and our mission to
consistently deliver reliable services
by focusing on safety, quality and
our customers.

The vast majority of participants
in a post-event survey described
the celebration as “excellent”,
“interesting”, and “very well-
organized” and thanked the
Corporate Communications team
for their efforts.

27

Events & Exhibitions (Continued)

Qatar National Day 2017

In celebration of Qatar National Day, we held Many of our colleagues participated in the
a series of activities and events celebrating various interactive activities and booths that
the country’s rich history and culture at aimed to entertain as well as educate the
our headquarters in Ain Khaled. The events staff on the remarkable progress Qatar has
celebrated the history of Qatar as well made since the days of the founder Sheikh
as 60 years of Milaha, with the serving Jassim bin Muhammad Al Thani. As part of
of traditional Qatari food, a cake cutting the celebration, a giant Qatari flag made
ceremony, a Aarda dance performed by from the individual pictures of our staff was
children, an exhibition of images showcasing unveiled.
Qatar’s history, a perfume & incense mixing
station, and a henna booth, among others.

29

Milaha GoesDigital Implementation of Oracle R12 for
our Maritime and Logistics Operations in Oman

This implementation will support the expansion of Milaha Maritime and
Logistics operations in Oman by ensuring all transactions pertaining to the new
Oman business group are captured on a real-time basis in the Oracle R12 ERP.
The key benefits of the implementation are as follows:
• Ability to perform real time business transactions for the Omani business

group
• Clear segregation of Omani ledger in line with the Milaha’s accounting

structure
• Enabling clear financial reporting for the Oman operations
• Providing easy consolidation of Omani ledger with the Milaha Group
• Enabling streamlined business processes for the Oman operations that are in

line with the Milaha Group. This implementation will also lead to automated
system controls, workflow based approval for the Oman operations.

MILAHA IT Launches its First In-House Developed
Mobile App for our NVOCC Business

NVOCC
Tracking

App

www.milaha.com Track your shipments with the
new Milaha NVOCC App

Through this free app — ‘Milaha NVOCC Tracking’ (iOS, Android) — customers
will have access to the company’s NVOCC (non-vessel operating common carrier)
shipments, voyage schedules and will also be able to provide feedback on the
company’s services.

The app features in brief: Voyage Schedule Query

Shipment Tracking • App users will be able to query for a particular sector for a given period the
scheduled voyages.
• App users will be able to track their
shipments by providing the B/L Feedback
number or container number.
• App users will be able to send their feedback from the app which would
• The app will display all the shipment directly reach the relevant business user.
related information like B/L number,
container number, vessel – voyage etc. Further upgrades to the app are already underway, and will include the ability
to make rate requests and shipment bookings directly through the app.

Milaha Supplier Registration MILAHA
Portal Goes Live SUPPLIER
PORTAL
The Milaha Supplier Registration Portal
went live to assist suppliers who would Supplier
like to register to work with Milaha:
Supplier
The key benefits of the portal:
www.milaha.com
• An open online platform for all
suppliers to register Become a Milaha supplier today

• A one-stop shop to capture www.milaha.com
all mandatory documents for
registration

• Reduction in process cycle time
thereby increasing efficiency

www.milaha.com/supplier-portal/

Learning & Development Site Goes Live

Our IT Systems and Solutions team has successfully • Separate pages for training process, training
implemented a completely in-house developed site advice and current training projects
in myMilaha for learning & development. Below are
the main features of this initiative: • Training forms for employees will be available
in the site
• Serves as a central repository for all learning and
development activities • All Milaha staff will have the access to the site

• All the training plans for employees can be found
here

31

Milaha Goes Digital (Continued)

Development of Milaha’s Oracle Order Management, Inventory
Cloud Based Web and Purchasing Modules for NMSC Dubai
Application and Purchasing Module for the Dubai
Office Go Live
Our IT Systems and Solutions team
has developed Milaha’s first in-house This implementation will eliminate the manual process
Cloud-based web application for of having all the Dubai sales transactions and Purchase
the Bills Allocations function of the Orders and will create a full trail of all transactions on
General Services department. Below real time basis.
are the main features of this new
app: The key benefits of the implementation are as follows:

• It will drastically reduce the time • Complete elimination of manual preparation of sales
taken to manage this function invoices, delivery orders, purchase orders etc…
from 20 days to just about 3 days,
as it bypasses the data entry • Streamlining sales processes and giving online stock
effort completely. Telephone and visibility.
other services’ data (around 700
bills) is instead downloaded from • Reducing operational costs through faster order entry,
Ooredoo and uploaded into the reduced order errors and reduced manual steps for
application. fulfillment processing

• Bills approval speeded up as bills • No dependency of NMSC Dubai on NMSC Doha Sales
can now be approved online ensuring real time transaction entry.

• Roles based and access controlled Payables Invoice Approval in Oracle
dashboards and reports System (R12) Goes Live

• Being in the Cloud, the web app This functionality will ensure that Oracle Supplier Invoices
can be accessed from anywhere, can be paid only after getting necessary approvals in
through the Internet. system. This implementation will also lead to automated
system controls, workflow based approval, and it will be
The IT Systems and Solutions team the basis for going to a paperless invoice document flow
plans to keep on expanding the in the near future.
scope by adding more and more
applications, as modules, to the new The project was delivered entirely in-house with the
In-House suite of web apps. collaboration of IT and Finance teams, which truly
reflects Milaha’s values of teamwork and collaboration.
The project was also completed under budget.

New Self Service items

have been introduced in order to achieve better accuracy, accountability, and controls to current process.

ESS REQUESTS EMPLOYEE MANAGER COORDINATOR

Expense Reimbursements - Local Entertainment Expenses SELF SERVICE SELF SERVICE SELF SERVICE
Expense Reimbursements - Driving License Expenses
Expense Reimbursements - Professional Fees Will be activated shortly
Dependent Visa Transfer Charges
Offshore Allowance
Traffic Violation Charges
Change in Accommodation Allowance
Change in Transportation Allowance
Change in Communication Allowance
Additional Transportation Allowance

The year 2017 has seen a huge evolution of Milaha’s digital
activities, with the launch of multiple websites and new social

media channels, and the increase in engagement received
throughout the year.

Websites In March 2017, Milaha launched a revamped version
of its corporate website milaha.com. The redesigned
version added more functionalities, offered more
flexibility for future updates, and adopted an
appealing design and easier navigation.

In October 2017, QShip, Milaha’s gas and petrochem unit, redesigned its website to offer more options
and information in a modern design.

33

Milaha Goes Digital (Continued)

In December 2017, Milaha
Corp Comms was solicited
by QTerminals to develop
a temporary website. The
approach agreed by both
parties is to have a basic
website that would provide
general information about
QTerminals. Once all the
services and operations are
fully running and all the
content related to them
developed, the website will be
replaced by a bigger and more
sophisticated version with
e-services and other advanced
functionalities (towards the
end of 2018).

In terms of traffic, the Milaha website received a total of 73k visits and around 200k pageviews, which is
respectively 64% and 38.5% more than last year. Visitors spent over 2 minutes on average browsing the
website, and came mainly from Qatar (41%), India (13.5%) and the UAE (7.5%). The most visited pages were the
Homepage, followed by the Careers page and the Contact page.

SESSIONS USERS PAGEVIEWS PAGE/SESSIONS SESSION DURATION BOUNCE RATE % NEW SESSIONS

73,603 51,762 199,262 2.71 00:02:11 46.99% 69.79%

The Milaha Maritime and Logistics website received a total of 57k visits and around 152k pageviews, which is
respectively 26% and 33% more than last year. Visitors spent 1:42 minutes on average browsing the website,
and came mainly from Qatar (30%), India (18.5%) and the UAE (14%). The most visited pages were the
Homepage, followed by the Contact page and the NVOCC page.

SESSIONS USERS PAGEVIEWS PAGE/SESSIONS SESSION DURATION BOUNCE RATE % NEW SESSIONS

57,240 41,118 152,091 2.66 00:01:42 49.60% 70.73%

The Milaha Offshore website received a total of 40k visits and around 142k pageviews. Visitors
spent 2:23 minutes on average browsing the website, and came mainly from India (24.5%%),
Qatar (13%) and the UAE (7%). The most visited pages were the Homepage, followed by the
Careers page and the Contact page.

SESSIONS USERS PAGEVIEWS PAGE/SESSIONS SESSION DURATION BOUNCE RATE % NEW SESSIONS

40,656 28,877 142,328 3.50 00:02:23 35.43% 70.53%

Social Media 2017 was a very special year for the social media landscape
of Milaha, as it saw the introduction of Twitter (March
2017) and Instagram (April 2017) for Milaha, as well the
launch of 4 social media accounts for QTerminals on
Facebook, Twitter, Instagram and LinkedIn (October 2017).

Milaha’s Facebook’s audience grew by 82% over last year to reach 12k fans. Our posts on
FB reached over 2.2 million people, and were viewed more than 3 million times.

AUDIENCE ENGAGEMENT REACH IMPRESSIONS

82.01% 11.29% 169.79% 117.07%

12,020 126,999 2,280,669 3,178,446

Milaha’s LinkedIn audience grew by 47% over last year to reach 34,300 followers. Our LinkedIn
posts were viewed by more than 1.38 million people and generated around 18k clicks.

AUDIENCE ENGAGEMENT IMPRESSIONS CLICKS

82.01% 11.29% 27.22% 41.56%

34,316 24,868 1,381,760 17,978

Milaha’s Instagram’s audience stands currently at 850 and is very engaged with the content we
publish. Our 129 posts and 35 stories received an average engagement rate per post of 13.6%,
a total of 4000 likes and a total of 87k impressions.

AUDIENCE POSTS STORIES ENGAGEMENT POST ER LIKES COMMENTS
4,090 13.683%
849 129 35 3,965 125

IMPRESSIONS REACH EMAIL PHONE CALL DIRECTIONS WEBSITE PROFILE VIEW
CONTACTS CLICKS CLICK CLICKS
849 129 125
35 4,090 13.683% 3,965

Milaha’s Twitter profile was launched recently and managed to attract over 500 followers and
receive close to 15000 engagements (likes, retweets, replies, mentions) for its 346 tweets.

AUDIENCE POSTS ENGAGEMENT

519 346 14,873

myMilaha of the crisis, we added a Situation Guidance feature
to update employees on how work and travel are
myMilaha has seen the introduction of several new evolving during the crisis. And just recently, we have
features during 2017. We have added many new introduced our Share Your Talent program.
updates to the Employee Discount section, and
created a Learning & Development section for the We look forward to implementing more changes
HR department. We have also created the “Ask the during 2018, and we are happy to receive any
CEO” feature to encourage all employees to have feedback from you.
a direct communication with our President & CEO,
Mr. Abdulrahman Essa Al-Mannai. At the beginning 35

Achievements, Awards
and Certificates

ISO Certificates for Container Shipping and Shipyard

Two of our business units – Container
Shipping and Shipyard – have received
new certifications from the International
Standards Organisation (ISO). The
Container Shipping Unit renewed its
ISO 9001:2008 certification for Quality
Management Systems, and added
the ISO 14001:2004 for Environment
Management System to its certification
portfolio. Milaha Shipyard, on the
other hand, has been certified with ISO
9001:2008, ISO 14001: 2004, and OHSAS
18001:2007 for Quality, Environment,
Health & Safety Management Systems

Milaha logistics

received a letter of

appreciation from

a client thanking

the team for their

teamwork and

dedication which
resulted in a quick and Our shipping agencies team successfully
completed 9 consecutive shipments of
smooth fulfilment of
Doha Metro Wagons at Hamad port.
all tasks assigned.
All the shipments and their related

operations were efficiently completed

Hamad Port Sets New Record with no delays due to the importance of
the project.
Our Port Services unit has achieved a new

vessel productivity benchmark and hit a record Hamad Port Receives One of the
of 114 vessel moves per hour while servicing World’s Largest Vessels
the container vessel CMA CGM URUAGUAY at

Hamad Port. Additionally, our team handled Hamad Port has received one of the largest
the highest discharge volume figure of 1080 container vessel, CMA CGM CENTAURUS
boxes from M.V.CARDONIA. V-204GFE on 8 May 2017 with a length overall

(LOA) of 363.61 and 11,356 TEU capacity.

Mesaieed Port Services’
Safety Record

• 3,857,637 man hours without
a lost time injury

• CT7, Berth #9, and offsite contracts
completed 1,030, 746, and 506 days
respectively without a lost time injury

Milaha HR Mohammed Jamsheer
Recruitment team and Viju Wilson

The 1st LinkedIn were awarded certificates
certified team in for Mr Jeff Weiner, CEO,

Qatar LinkedIn.

On May 12th 2017, Milaha’s brand in LinkedIn
Milaha HR Recruitment compared to other peer
team achieved an important groups (DP World, NAKILAT,
milestone, and became Qatar Petroleum, Mwani,
the 1st LinkedIn certified Qatargas, and RasGas) rated
recruitment team in Qatar.
as the following:

Job Applications per Job
2nd in our industry

Career Page Traffic
2nd in our industry

Hires Influenced by LinkedIn
1st in our industry

Talent Brand Index
2nd in our industry

Profiles Viewed per
Seat vs. Peers

2nd in our industry

Milaha Commences Qatar Steel Contract

Our Logistics team began
working on its Qatar
Steel contracts to provide
transportation and handling
services. By virtue of the
contract, Milaha will handle
billets and steel bars at the
Qatar Steel jetty in Mesaieed.
Around 10 vessel calls have
already been handled with
more than 160,000 tonnes of
steel transported.

37

Achievements, Awards and Certificates
(Continued)

Our Shipping Agencies team attended
the first dry docking of an LNG vessel
at NKOM Shipyard in Ras Laffan on 22
Oct 2017. The clearance of the vessel
and its crew was done smoothly and
all the spares and other necessities
which are required during the dry
docking of the ship were facilitated by
the team. After the dry docking, the
ship sailed out of the shipyard with
no delays, and proceeded to load its
cargo.

Milaha and its wholly-owned gas
& petrochem transport subsidiary,
QShip, have recently won two
prestigious safety awards as part
of Qatar Petroleum’s (QP) 7 Star
Safety Programme, which evaluates
the safety performance of QP’s
contractors and their compliance
with its HSE requirements. The two
awards come as a recognition of the
efforts exerted by both Milaha and
QShip towards creating a safe working
environment. Congratulations to our
safety teams for the hard work they do
on a daily basis to maintain the health,
safety, and security of our staff, clients,
and the environment.

Hidden

Talents
Jimmy Cherian

Profession: Coordinator
Talent: Photography

1 How did you discover your talent? And at what age?
Ever since I was a child, I loved taking pictures.
Three years ago, I started focusing more
on pictures of wildlife.

2 Did you take any courses\classes\lessons to
cultivate your talent?
I attend the Nikon School in Qatar in association with
Salam Mall, and I am party of several photographic groups
and their workshops and photo walks.

3 Did you aspire to take it to the next level and
become a professional in it?
Yes i hope to become a professional photographer one day.

4 What are the obstacles\challenges facing you or
preventing you from going further?
The main obstacle is the financial cost of all the
photograhy-related gear and equipment.

5 How can Milaha help you nurture and grow your talent?
I wish Milaha can sponsor photography-related groups and
projects.

6 Does your talent help you in your current line of work?
Photography helps me relax and it reduces the stress after a
long, hard day at work.

Instagram: @anaswarjmmy

39

Hidden Talents (Continued)

Hassan Taleb Al Salat 5 How can Milaha help you nurture and grow
your talent?
Profession: Administration Supervisor It would be great if the company can approach
Talent: Drawing the employees and showcase their talents at
internal and external events where applicable,
1 How did you discover your talent? And at of course.
what age?
I was 12 years old when my mother first 6 Does your talent help you in your current
noticed my passion for art and she was art line of work?
teacher herself which helped me grow as an Not directly, but it has a soothing effect for
artist. me and it helps me alleviate some of the
pressure of daily work.
2 Did you take any courses/classes/lessons
to cultivate your talent? for more graphics follow him
I have taken art courses such as crafting and on instagram: @alsalat
Arabic and English-language calligraphy.
Below is sample of Hassan’s art:
3 Do you aspire to take it to the next level
and become a professional in it?
My ambition is to have enough art work to
have my own exhibition in Qatar.

4
What are the obstacles/challenges facing
you or preventing you from going further?
Things have changed in Qatar and there is a
lot more appreciation for artists nowadays.
I would say the main challenge is catering to
both younger and older generations which is
something I am rigorously working on.

41

Hidden Talents (Continued)

Joe Vaikath

Profession: Office Assistant
Talent: Motor Cycle Racing

1 How did you discover your talent? And
at what age?
I was very passionate about motorcycles &
motorcycle racing since I was a kid. In the
6th grade, I had the opportunity to try a
mini motorcycle at the Carnival, and I did
some laps & it felt like an addiction.

2 Did you take any courses\classes\
lessons to cultivate your talent?
My biggest inspiration is my great friend
Saeed Al- Sulaiti, a local Qatari motorcycle
racing champion, who always helps me by
giving tips & techniques to improve. I have
attended a couple of super bike lessons
from some professional riders.

3 Did you aspire to take it to the next
level and become a professional in it?
I do. It is my dream to participate in a
competition like the QATAR SUPER STOCK
600 CLASS CHAMPIONSHIP, which is why
I work hard to achieve better lap times in
the open class track days.

4 What are the obstacles\challenges
facing you or preventing you from
going further?
Having a sponsor is the toughest
challenge since entry into contests and
championships can be very expensive.

5 How can Milaha help you nurture and
grow your talent?
It would be great if Milaha could sponsor
me for a season, and it would be a great
honor for me to wear the Milaha logo on
my helmet.

6 Does your talent help you in your
current line of work?
Not really but since I work at Hamad Port
I enjoy seeing some unique motorcycles
being brought into the country.

Instagram - @unnevaikath

Amr Maher

Profession: Admin Assistant
Talent: Photography

1 How did you discover your talent? And at what age?
I discovered my talent back in 2003 (21 years old by then)
when I started to work as a Graphic Designer, and started
to realize the urge of photographing products in a more
presentable way.

2 Did you take any courses\classes\lessons to cultivate
your talent?
Mainly, I am self taught but in 2012 , I took an online
photography course and I’m a Certified Alison Graduate.
I also joined some local photography groups and won a
number. of trophies.

3 Did you aspire to take it to the next level and
become a professional in it?
Of course I do and I hope I’ll be able to work as a full time
photographer one day.

4 What are the obstacles\challenges facing you or
preventing you from going further?
Photography equipment can be very expensive, in addition
to the fact that obtaining a freelance photography license in
Qatar is not permitted.

5 How can Milaha help you nurture and grow your talent?
Milaha can commission me to take some pictures at events
and of our operations which would help me make some
extra money.

6 Does your talent help you in your current line of work?
Definitely. Promoting our products require high quality
photos. In fact, one of my images is being used by Milaha on
the corporate website and another one for spare parts has
been used on a showroom entrance poster.

Facebook: AmrMaherPhotography101

Yasin Haider

Profession: Coordinator
Talent: Art

1 How did you discover your talent? And at what age?
I was born and raised in a family that is very interested in cultural
activities so that certainly helped me realize it at an early age..

2 Did you take any courses\classes\lessons to cultivate your talent?
Never.

3 Did you aspire to take it to the next level and become a
professional in it?
I definitely want to improve at it but I do not think I am ready yet to
become a professional

4 What are the obstacles\challenges facing you or preventing you
from going further?
Ans: since I exercise my talent in my own leisure time, I do not think
there are any real obstacles but I know that professionals in this field
have many challenges like lack of support.

5 How can Milaha help you nurture and grow your talent?
I hope milaha would buy my art one day.

6 Does your talent help you in your current line of work?
Of course. I think art lets me be more creative in my work which reflects
positively in everyday operations and interactions that I am part of.

43

Jonathan O. Ladignon 4 What are the obstacles\challenges facing you or
preventing you from going further?
Profession: Storekeeper Lack of opportunity for the most part.
Talent: Writing Poems
5 How can Milaha help you nurture and
1 How did you discover your talent? grow your talent?
And at what age? By sponsoring my training and talent improvement
I discovered it during my elementary or high school sessions.
days when I was about 12 years old.
6 Does your talent help you in your current
2 Did you take any courses\classes\lessons to line of work?
cultivate your talent? It certainly does by relaxing me and giving me a more
No, I didn’t take any lessons but I worked on improving positive outlook of life in general.
myself in my own time. Facebook – Joy Ocampo Ladignon

3 Did you aspire to take it to the next level and
become a professional in it?
I would certainly consider doing it professionally and
full time but I still consider myself a beginner that
needs improvement and proper training.

Sailing in the Sea of Life

Life is like a sailing ship in the unknown measure and depth of the sea

In the midst of nowhere big waves appears
It threatens us with many doubts and fears
Smooth sailing life voyage suddenly changed
Give birth to many questions that brings loads of burden

Sea life’s journey is mixed with hardships and challenges
That will squeeze our strength and put our faith to test
Strong blows of the wind and the storm clouds of darkness
Defeated and lost the vision of courage, unable to see the
seashore of rest

In times of confusions stay firm and keep hook
Let our faith be anchored to God the only hope
Lean on Him, keep holding on
He is the Captain that knows and sees beyond the unknown

The true calmness and peace in the sea of life’s journey
Is not the absent of waves and storms that rages the sea
It’s the firm focus of our faith to the One and only
He’s the Almighty God that holds and leads us to reach our sure destiny

“Waves and storms make us strong
If we anchor our full trust in God alone
Life is at peace and never go wrong”

Written By: Jonathan O. Ladignon
Business Unit: Maritime Operations
Department: Logistics
Section: Warehouse Operations



www.milaha.com